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Home warranties cover those unexpected service repairs or replacements that could cost you more than you anticipated. Although there are many home warranty companies, each one is unique and offers a variety of home warranty coverage, so it is important to understand a few things before deciding on a warranty company. Here are some things you should look for and research before choosing the best home warranty company for you.
When comparing home warranty companies, you will find that there is a wide range in the annual fees they can charge. Some home warranty companies charge one comprehensive, annual fee, while others charge a lower annual fee but add in extra fees throughout the year. So don’t assume that one company is a better choice just because it has a lower annual fee. Also, take note that some home warranty companies will have different pricing based on the state you are in. When evaluating cost, make sure you are looking at your state-specific cost, not the company’s average cost across all states.
Be aware that most home warranty companies charge a service fee every time a technician visits the customer’s home, regardless of whether or not the item that needs repairing has been previously looked at. Most often the payments must be paid at time of service, and failing to provide immediate payment could result in the suspension of the warranty coverage. Keep this in mind if you cannot guarantee the ability to pay repeat service fees, or simply if that is something you don't want to deal with altogether.
It is important to understand what specific warranty companies cover and what condition your appliances have to be in to be eligible for coverage. There are usually two types of coverage options, generic overall coverage plans and customizable coverage plans:
Something to consider when deciding on a home warranty company is whether a home inspection is required. In some cases, customers prefer not to have to go through the hassle of a home inspection because it makes the transaction process a bit more complicated. Also, home inspections can have additional costs, so some customers prefer to save money at the beginning and go with a company that does not require a home inspection. However, receiving a home inspection could give you peace of mind and help you know for sure what appliances and systems will be covered in your home. There are benefits to each, so it is important to research and decide which option is best for you.
A large part of home warranty coverage is the customer service and maintenance assistance customers receive from the company. Some warranty companies have faster representatives and technicians that respond quickly to claims and service requests; finding a home warranty company with good customer service and dedicated workers is essential. Does the company provide an estimated completion date for their services? Does the company respond quickly to service requests? Does the company have 24-hour customer service? Does the company have good customer service reviews and no history of warranty scamming? Can you request service on weekends and holidays? These are all questions that are important to answer before choosing a home warranty company.
Many potential home warranty buyers are real estate agents wanting to make sure their home buyers are covered, so if this applies to you, it is beneficial to consider what home warranty companies offer such packages and if they are what you are looking for. Some home warranty companies also offer real estate agents educational materials for no charge. Having a home warranty can often help close a sale, so it’s an important benefit for real estate agents to consider.
Potential buyers should know some home warranty companies don’t cover all systems and appliances, especially if they have pre-existing conditions or misuse. Talk with home warranty companies and identify what they do and do not cover and to what extent they cover existing systems and appliances and normal wear and tear. You may be more eligible for one home warranty over another, so the research on claims and coverage can be essential. Most of the time this information is laid out in easy-to-find coverage contracts, but if not, talking with a home warranty representative may be quite helpful. Don’t be afraid to ask your home warranty company questions because it could save you a lot of trouble in the future.
Understanding the difference between homeowner’s insurance and home warranties can help you determine if a home warranty is right for you. Homeowner's insurance is an insurance policy that covers accidental damage done to your home. This can include coverage for losses caused by natural disasters, fire, and theft. A home warranty is a service contract that will replace or repair the appliances you have in your home.
An important concern potential home warranty purchasers have is whether a certain warranty company has fast and efficient service response times. Although it varies based on the situation, the company, and the availability of service technicians, most service requests are responded to within 24 hours. The service contractor contacts you and schedules a time that works for both of you during normal business hours in the next few days. Although most warranty companies can be contacted 24/7, many of them will not actually provide service until normal business hours. Be aware that response times on weekends and holidays will most likely be different and take longer. Lastly, keep in mind that several companies allow you to request services online, eliminating the hassle of lengthy call wait times.
Although coverage options vary based on warranty companies, most basic coverage options include these systems and appliances:
And don’t forget, many home warranty companies have customizable plan options, which lets the customer add on specific systems and appliances to already existing plans. Customizable add-ons often include services for swimming pools/hot tubs, septic systems, well pumps, etc. Add-on services vary by warranty company, so check with specific companies to see if the warranty covers the options you’re interested in.
Yes, most home warranty companies offer coverage for other housing situations such as rental properties and condominiums. However, the coverage options and requirements may differ from regular home warranties, so be sure to inquire about the details.
Home warranty plans do not typically cover water damage. Homeowners insurance is usually what covers situations such as water, fire, and wind-related damage. However, many warranty companies have relationships with companies that handle those hazards, so you could consider talking to a home warranty company about a recommendation for a related company that could assist you.
Prices vary based on the home warranty company and coverage selection, but after researching various home warranty companies, the average cost per year is around $400. However, this does not include the repeat service fees you often have to pay for maintenance calls. Talking with representatives from home warranty companies is the best way to find out exactly what your payments, service fees, and overall annual payments will be. Most home warranty company websites will also allow you to fill out a brief form online and receive a general quote that way.
The average contract length for home warranty coverage is one year; however, some warranty companies prefer month-to-month. After contracts expire, most home warranty companies allow you to renew your warranty plan if you want. Especially with companies that require a one-year contract, it is important to be absolutely sure about your decision before signing the contract. Look through the contract details, research the company, and check out the best home warranty companies before being locked into a contract and finalizing your decision. Be aware of the company’s cancellation policies; many companies offer a 30-day money back guarantee if you want to cancel their services.
The most common answer is yes. Most home warranty companies allow you to renew your home warranty after your contract ends. Some companies may be able to automatically renew your coverage. Make note that some home warranty companies may not let you know when your plan is about to expire, so it is up to you to understand your contract and ask the warranty company if it offers coverage renewal. Some warranty companies even allow you to renew your coverage through your online portal on their website.
This is one of the most important questions about home warranties. There are several options, so it is important to find the best company for you. Thankfully, Best Company has a specific algorithm that ranks companies for you based on reviews, plan options, coverage, and much more so you don’t have to feel overwhelmed when it comes to finding the best home warranty company. When looking for a home warranty company, there are several factors to take into consideration, such as cost, geographic coverage, service and cancellation fee prices, contract length, time in business, and quality of customer reviews.
Want to contact our top-ranked home warranty company, Landmark Home Warranty? Please call 855-972-6731.