2-10 Home Buyers Warranty vs Choice Home Warranty

Kalicia Bateman
Kalicia Bateman | Contributor

2-10 Home Buyers Warranty and Choice Home Warranty are well-known home warranty companies that offer extensive coverage.

Both companies have high customer ratings. Check out a review breakdown for both 2-10 HBW and Choice below, and read an in depth review of the companies’ products and services below.

2-10 Home Buyers Warranty logo
#6 2-10 Home Buyers Warranty
6.8 Overall Score
3.8
star star star star star_border
(3,083)
Choice Home Warranty logo
#2 Choice Home Warranty
8.2 Overall Score
3.8
star star star star star_border
(28,848)

Overview

2-10 Home Buyers Warranty

Number of Plans

3

Service Fee

$85

Contract Options Available

Annual

Home Inspection Required

N/A

Time in Business

42 Years

Choice Home Warranty

2

$85

N/A

No

14 Years

Ratings

2-10 Home Buyers Warranty

Overall Score
6.8 of 10
Review Score
3.8
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Value for Money
3.7
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Quality of Product or Service
3.7
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Company Trustworthiness
3.8
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Likely to Recommend
6.7 of 10

Choice Home Warranty

8.2 of 10
3.8
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3.7
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3.7
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3.7
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6.7 of 10

Reviews

2-10 Home Buyers Warranty

Number of Reviews
3,083
Review Breakdown
3.8
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1 star
17%
2 star
6%
3 star
11%
4 star
18%
5 star
48%

Choice Home Warranty

28,848
3.8
star star star star star_border
1 star
17%
2 star
6%
3 star
10%
4 star
13%
5 star
53%

Reviews for 2-10 Home Buyers Warranty

Helpful Favorable Review

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Liz

November 22nd, 2022

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Review Source

Amazing customer service and top notch coverage if you get the supreme (recommended) they have saved us from so many high ticket costs by being covered. We just buy the warranty and pay a co pay when the techs come out. The technicians are legitimate, licensed, insured and reputable. Highly recommended!

Helpful Critical Review

star star star_border star_border star_border

Bruce Nicotero

November 10th, 2022

DETAILS

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Verified Customer

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Review Source

I submitted a claim and no one called me at all. I called the electrician and he says he is not doing work. I checked the website and it says contractor unavailable. I need a contractor how can they not have a contractor for me?

Reviews for Choice Home Warranty

Helpful Favorable Review

star star star star star

Lenora Coleman

December 6th, 2022

DETAILS

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Review Source

For some reason, the company did not have me on the schedule on Monda. Since they did not arrive as scheduled, I called, and they scheduled me for the next day. After an hour (running the snake) I was able to use my kitchen sink, washer, and toilet.

Helpful Critical Review

star star_border star_border star_border star_border

Margie Albrecht

December 4th, 2022

DETAILS

we have not had good service because CHW does not have service people who could repair our covered hot tub and pool. technician. Then 2 different companies accept the posted repair. Had a date and time. They did not call or show up. You offer us a solution of finding our own People just don’t want to work with home warranty companies. We were out the cost of the policy plus the entire repair of the appliance. CHW did not offer to cover any of the cost. On 2 calls CHW came out and stated, we can’t repair it because it’s too old, took the service call fee, then left.

The Final Word

2-10 Home Buyers Warranty and Choice Home Warranty offer similar plans, coverage, and service. Let’s take an in-depth look at how they compare:

Service Fee
Home Warranty Cost
Contract
Basic Coverage
Combo Coverage
Add-On Coverage
Build-Your-Own Coverage
Licensed Contractors
24/7 Claims Service
Time in Business
Customer Review Options
2-10 Home Buyers Warranty vs. Choice Home Warranty: Which is better?

Service Fee (Winner: 2-10 HBW and Choice)

2-10 Home Buyers Warranty service fees range from $85 to $125. The service fee is paid directly to your contractor when they arrive at your home to complete requested repair or replacement service.

Choice Home Warranty has a set service fee of $85 no matter the requested repair or replacement service; it is paid directly to your contractor and eligible discounts can be applied.

Home Warranty Cost (Winner: Choice Home Warranty)

2-10 Home Buyer Warranty costs start at as little as $37 per month. To see the exact costs that you will be responsible for, you can get a free quote on the 2-10 HBW website.

Choice Home Warranty costs range from $43.75 to $52.50 per month ($495 to $600 per year), and you will be charged for any add-on coverage. While 2-10 HBW looks like the more cost-effective home warranty option in comparison it is important to note Choice’s flat service fee of $85. Therefore, you might have more of an opportunity to save money on larger appliances and systems because your service fee won’t rise or fall with specific services, which would be the case with 2-10 Home Buyers Warranty.

Before making a decision between the two companies, it is important to assess your specific home warranty needs first.

Contract (Winner: 2-10 HBW and Choice)

2-10 Home Buyers Warranty and Choice Home warranty both offer annual contracts.

Basic Coverage (Winner: 2-10 HBW and Choice)

2-10 Home Buyers Warranty offers two basic coverage plan options while Choice Home Warranty offers one. 2-10 HBW’s plans are more specific, offering separate coverage for appliances and systems, whereas Choice’s plans are more extensive.

2-10 Home Warranty offers the following basic coverage plans:

  • Simply Kitchen — covers basic kitchen appliances
  • Complete Home — covers basic appliances and systems

Choice Home Warranty offers the following basic coverage plan:

  • Basic Plan — covers basic appliances and systems

Here’s how the companies’ basic coverage options compare:

  2-10 HBW 
Simply Kitchen Plan
2-10 HBW 
Complete Home Plan
Choice 
Basic Plan
Air Conditioning    
Heating  
Electrical  
Plumbing  
Water Heater  
Whirlpool Bathtub    
Refrigerator  
Oven/Range/Stove
Cooktop
Dishwasher
Built-In Microwave
Garbage Disposal    
Washer and Dryer      
Ductwork    
Garage Door Opener    
Ceiling and Exhaust Fans    

Combo Coverage (Winner: 2-10 HBW and Choice)

2-10 Home Buyers Warranty and Choice Home Warranty both offer extensive combo coverage.

2-10 Home Warranty offers the following plan:

  • Pinnacle Home — covers extended appliances and systems with added Supreme protection

Choice Home Warranty offers the following plan:

  • Total Plan — covers extended appliances and systems

Here’s how the companies’ combo coverage options compare:

  2-10 HBW 
Pinnacle Home Plan
Choice 
Total Plan
Air Conditioning
Heating
Electrical
Plumbing
Water Heater
Whirlpool Bathtub  
Refrigerator
Oven/Range/Stove
Cooktop
Dishwasher
Built-In Microwave
Garbage Disposal
Washer and Dryer  
Ductwork  
Garage Door Opener  
Ceiling and Exhaust Fans  

While Choice’s combo coverage appears to cover a wider range of appliances and systems, 2-10 HBW offers maximized protection.

Add-On Coverage (Winner: 2-10 HBW and Choice)

Both 2-10 Home Buyers Warranty and Choice Home Warranty offer add-on coverage options that can be added to any home warranty plan. However, some of 2-10 HBW’s add-on options are typically included in the plans offered by other home warranty companies.

2-10 Home Buyers Warranty offers the following add-on coverage:

  • Supreme Coverage
  • Washer and Dryer
  • Plumbing and Electrical
  • HVAC Surplus
  • Garage Door Opener
  • Additional Refrigeration
  • Extended Pipe Leak
  • Pool/Spa Equipment
  • Roof Leak
  • Septic System
  • Water Softener
  • Well Pump

Choice Home Warranty offers the following add-on coverage:

  • Pool/Spa
  • Well Pump
  • Sump Pump
  • Central Vacuum
  • Limited Roof Leak
  • Septic System
  • Septic Tank Pumping
  • Second Refrigerator
  • Stand Alone Freezer

Build-Your-Own Coverage (Winner: N/A)

Neither 2-10 Home Buyers Warranty nor Choice Home Warranty offer a build-your-own coverage option, an option available with many home warranty companies. Build-your-own home warranty plans can offer increased flexibility in price and coverage.

Licensed Contractors (Winner: Choice Home Warranty)

Both 2-10 Home Buyers Warranty and Choice Home Warranty have vetted networks of licensed contractors and technicians. If you’d like to use your own preferred technician, you may have the option to do so through Choice; however, 2-10 HBW doesn’t allow you to choose your own service contractor.

24/7 Claims Service (Winner: 2-10 HBW and Choice)

Both 2-10 Home Buyers Warranty and Choice Home Warranty have a 24/7 claims service. Service claims can be submitted online or over the phone.

Time in Business (Winner: 2-10 Home Buyers Warranty)

2-10 Home Buyers Warranty, founded in 1980, has been in the home warranty business much longer than Choice Home Warranty which was founded in 2008.

Time in business is not a reliable indicator of overall service or expertise, but it may give you greater peace of mind to work with a company that has been in the home warranty business for a substantial amount of time.

Customer Reviews (Winner: Choice Home Warranty)

2-10 Home Buyers Warranty and Choice Home Warranty have comparable reviews on BestCompany.com — 64 percent of 2-10 HBW reviews are 4 or 5 stars, and 67 percent of Choice reviews are 4 or 5 stars.

Although review sentiment is similar for both companies, it is important to note that Choice has a much larger number of reviews than 2-10 HBW. A larger number of reviews means that you are more likely to get the best idea of the customer experience with a company, so Choice has an advantage over other companies based on review numbers alone.

Positive 2-10 Home Buyers Warranty reviews typically highlight the following:

  • Reliable and attentive customer service representatives
  • Easy communication with the company
  • Qualified contractors who are responsive and efficient

Positive Choice Home Warranty reviews typically highlight the following:

  • Excellent customer service
  • Prompt response to service claims
  • Customer is kept informed throughout the claims process

2-10 Home Buyers Warranty vs. Choice Home Warranty: Which Is Better?

Choosing between 2-10 Home Buyers Warranty and Choice Home Warranty will come down to your specific needs and circumstances — there aren’t specific factors that place one company above the other.

However, based on customer reviews, we would recommend Choice Home Warranty because there is a much greater number of reviews, resulting in a better picture of the customer experience with the company. More than half of all Choice reviews award the company 4 or 5 stars, and customer sentiment ratings are high.

Top Choice

Choice Home Warranty Logo
Choice Home Warranty

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