Author: Kalicia Bateman
2-10 Home Buyers Warranty (2-10 HBW), a Denver-based company founded in 1980, offers a wide range of home warranty products and services for homeowners, real estate agents, and builders. Homeowners can choose from prearranged or personalized plans with service fees ranging from $85 to $125.
Keep reading for more information about this company or jump down to read 2-10 Home Buyers Warranty reviews.
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2-10 Home Buyers Warranty has affordable pricing starting at $37 per month. However, if you choose the Simply Kitchen plan, pricing will start at as little as $17 per month. The company's most popular plan is the Pinnacle with Supreme coverage (which also covers a washer and dryer) starts as low as $60 a month.
Compared to other home warranty companies, 2-10 HBW’s pricing is extremely competitive — most companies have plans starting at approximately $45.
2-10 Home Buyers Warranty offers three home warranty coverage plans that cover major home appliances and systems:
Covered Items | Simply Kitchen Plan | Complete Home Plan | Pinnacle Home Plan |
Heating | ✔ | ✔ | |
Cooling | ✔ | ✔ | |
Plumbing | ✔ | ✔ | |
Electrical | ✔ | ✔ | |
Washer/dryer | ✔ | ||
Built-in microwave | ✔ | ✔ | ✔ |
Dishwasher | ✔ | ✔ | ✔ |
Range/oven/cooktop | ✔ | ✔ | ✔ |
Refrigerator | ✔ | ✔ | ✔ |
Supreme coverage* | ✔ |
*Supreme coverage offers increased protection for your home’s appliances, washer and dryer, heating and cooling, plumbing, and electrical (options vary by plan and zip code).
To personalize your home warranty plan, 2-10 Home Warranty offers add-on coverage for the following appliances and systems:
In addition, 2-10 Home Warranty offers specialized programs and packages that can be added to any home warranty plan:
In addition to its plans and add-on coverage options, 2-10 Home Buyers Warranty offers unique appliance benefits:
If you cancel before the effective date, a full refund will be issued. After that, fees will be deducted from your refund. While this gives you the freedom to cancel during the 30-day waiting period before your warranty coverage starts, a full refund is not available once it starts.
The following restrictions may apply:
2-10 Home Buyers Warranty provides 24/7 service to its customers. Homeowners may submit a service request 24/7 through their online portal or over the phone.
A service contractor will be dispatched to schedule a time, Monday through Friday during normal business hours, to diagnose and repair the eligible system or appliance.
2-10 Home Buyers Warranty customers benefit from a unique service fee guarantee. This guarantee includes the following benefits:
Some home warranty companies prevent customers from calling the approved contractors directly. 2-10 Home Buyers Warranty allows its customers to contact the contractors directly to expedite the process. If you are looking for a quicker turnaround time, this is a nice feature to have.
Your chosen service contractor must be licensed and insured. He or she must also contact 2-10 HBW with a detailed diagnosis and estimate to see if it's covered and to get an authorization number.
If an in-network pro is not available, it's one thing, but if you simply choose to get your own repair, 2-10 will only cover "an amount equivalent to what [2-10] would have paid for parts and labor for a contracted provider to complete the needed service."
If you are buying or selling a home, 2-10 Home Buyers Warranty offers distinct service contracts for home buyers and sellers, which must be purchased through a real estate professional:
2-10 Home Buyers Warranty is the industry leader in structural warranties for home builders. The following programs are available:
In addition to these programs, 2-10 HBW offers additional services and enhancements for builders:
If you are building a home, 2-10 HBW could be the best choice for you, offering the widest array of programs and services for home building.
One star home warranty reviews aren't necessarily uncommon. Thirty percent of all home warranty company reviews aggregated on Best Company are one-star.
Common complaints for 2-10 HBW include the following issues:
Although a few home warranty companies do not charge a service fee, most do. 2-10 HBW's service fee ranges from $25 to $85, depending on the type of coverage you have.
If you are hoping to avoid extra costs, this is something to factor into your decision.
All home warranties have coverage limits. It's important to know what they are when you are shopping for your best options.
Each 2-10 Home Buyers Warranty has a total maximum coverage amount of $25,000, regardless of the options or coverages selected.
Buyers, sellers, and homeowners who purchase a warranty outside of a real estate transaction have different policies and coverage limits.
2-10 Home Buyers Warranty provides a variety of home service and repair agreements that fit a large majority of homeowner circumstances and needs. Customers benefit from this well-established warranty provider's systems, policies, and network of repair pros. Claims can easily be submitted 24 hours a day.
As with any home warranty purchase, shoppers should be aware of plan options, restrictions, and coverage limits, as well as added costs — like the finance charge that 2-10 HBW charges for monthly payments.
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