2-10 Home Buyers Warranty: Read 4,158 User Reviews From Real Homeowners

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Featured Review

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David Valentine

Very easy to file a claim on their website, and response to claim is fast. The technicians are very knowledgable and polite. They explain the problems resolved very clearly and provide advice on avoiding potential future failures.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi David Valentine, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 19th, 2024

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Featured Review

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Tina F

Amazing service great price. I feel secure with 2-10 knowing that they are here to help us with our appliance needs when something breaks down. I highly recommend 2-10 home warranty and can't thank them enough for fast service call and getting our ac back up and running by skilled technicians that they contract with.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tina F, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 1st, 2024

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Verified Customer

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Verona

I recently had to use my warranty for a couple of issues. One was a bathroom leak that resolved itself, and I was able to switch to another problem without hassle. Another time, we had a persistent issue with our bedroom outlet, but after several unsatisfactory contractors, the third one fixed it perfectly. Overall, I've had positive experiences with 2-10 Warranty and appreciate their responsiveness.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Verona, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Anonymously

I recently had to replace my water heater and worked with 2-10 to schedule the warranty. While my experience is still a work in progress, I appreciate their knowledge in ensuring the contractor is reliable for the job. However, I faced some issues with my ice maker, and I felt rushed during the interaction. Overall, I hope for a smoother process moving forward.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Linda

I had positive experiences with 2-10 Warranty. They quickly resolved issues with my bedroom outlet and cooling system, providing excellent service after a few unsatisfactory attempts. Scheduling a furnace tune-up was easy online, and the technician was prompt. I was pleasantly surprised by a bonus for changing my locks, making the process smooth and hassle-free.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Linda, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Rudolph

I had a great experience with the service for my air conditioner. Initially, I thought there was a problem, but it turned out to be a blocked airflow vent. The technician quickly identified the issue, and everything worked perfectly afterward. I've only needed to reach out once, and their response time was excellent. I’ve even recommended them to others!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Rudolph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Leandro

I recently used the warranty service for my home appliances and had a great experience. An electrician promptly addressed a recurring fuse issue with thoroughness and politeness. Additionally, when my refrigerator started leaking, the work order was handled quickly. Overall, I've had positive interactions with the service, even though I've only needed it a couple of times.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Leandro, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Adrienne

I recently used my warranty for a washer issue, and the technician fixed it quickly. I also had a plumbing problem, but when the plumber arrived, it had stopped leaking. I was pleased that I could switch to a different issue without hassle. Overall, I've had great service from 2-10 for years, with no complaints about their responsiveness and support.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Adrienne, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Linda

I've had great experiences with 2-10's service. They successfully repaired my old oven, which I thought was beyond help, and fixed my washing machine without any issues. The technicians are always professional and thorough, and their follow-up is commendable. I've been consistently pleased with their service over the years, and I have no complaints!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Linda, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Selene

I had a mixed experience with customer service. While the claims management and contractor relations teams were excellent, the customer experience representatives were not very helpful or knowledgeable. However, my recent air conditioning unit installation went smoothly, and I was pleased with the service overall. I prefer calling for assistance as it feels more personal and efficient.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Selene, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Thane

I submitted my request online and received prompt feedback. A technician was dispatched quickly and managed to fix my twin ovens, which are no longer manufactured. I was worried about having to replace both, but he replaced the heating element successfully. Overall, my experience with the service was very positive and I was extremely pleased with the assistance provided.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Thane, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Cynthia

I've generally had positive experiences with the service. While I had one frustrating encounter with a technician who didn't resolve my refrigerator issue, the company promptly sent a more experienced professional who fixed the problem without any extra charge. Most of the time, they send knowledgeable and reputable technicians who stand behind their work. Overall, I'm very satisfied with the product and service.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Cynthia, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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James

I recently used my home warranty for my AC system, and the service was excellent. The technician quickly identified that the issue was just a blocked airflow vent, and everything was fixed in no time. This is my third warranty company, and I find this one the easiest to deal with. Filing a claim online is intuitive, and they respond quickly. I’ve already recommended them to others!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Aaron Alpert

Hameed (sp?) is the best! He consistently communicates his arrival time, status updates and provides details on the issue and possible solutions. I HIGHLY recommend him and On Time Heat and Air, especially if you have a Trane HVAC systems.

6 days ago

Reply from 2-10 Home Buyers Warranty

Hi Aaron Alpert, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 17th, 2025

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Verified Customer

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Anonymously

I've had a positive experience using the service for repairs on my doorbell and water heater. While I wish the service fee was lower, overall, I've been happy with the results. It's been a good addition since I bought my home, and I appreciate the help I've received.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Felipe

I've been using this service since '97 and have always had great experiences. When my mini fridge broke, they offered me a check instead of a repair, which allowed me to buy a new one. They also quickly replaced my garbage disposal under warranty without any hassle. Highly recommend their reliable service!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Felipe, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Sonceria

Had some issues with my ice maker and my dryer broke recently, which required a claim. While I appreciate the process for resolving these problems, the interaction felt rushed and unhelpful. Overall, I'm thankful for the support but wish for clearer communication.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Sonceria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Dawn

I had issues with my HVAC system that took a long time to resolve due to unclear communication about parts and service times. However, CUSA eventually came out and fixed the problem. Overall, the experience was frustrating, but the service helped rectify the situation.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Dawn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Tracy

I had two recent claims. One for a refrigerator was handled excellently with professional service. However, the thermostat replacement felt rushed and didn't meet my expectations, even though it works. Overall, the online appointment setup was efficient and hassle-free, making my experience better despite some issues.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Tracy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Rita

I had issues with my HVAC, but CUSA quickly resolved them. I submitted my request online and received prompt feedback about the technician's dispatch. They arrived the next day to assess and complete the work. Overall, my experience has been very positive with their service.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Rita, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Elroy

I had a mixed experience with the service. While the warranty process took a while and I had trouble getting my oven fixed, I was generally happy with the repairs done around my house. However, the contractors they use need improvement, as some weren't very good. Overall, good work but room for better contractor selection.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Elroy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Brittny

I had a great experience with the service! When my bathroom sink backed up, a plumber was sent out quickly and resolved the issue for a very reasonable fee. I also had my air conditioning unit fixed without hassle, just a small deductible. It's reassuring to know that I'm covered for unexpected issues without facing huge bills.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Brittny, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Nancy

I had a great experience with their service. They quickly fixed my refrigerator, which has been working perfectly since. When my stove needed a replacement part, they offered a fair price for a new one. I highly recommend them; they are efficient and responsive when it comes to handling claims.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Nancy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Kevin

I had a great experience with my air conditioning claim. The service was prompt, and the recommended company did an excellent job fixing my unit. I appreciate the peace of mind that comes from knowing I only pay a small deductible for major repairs, rather than facing a huge bill. Overall, they've been fantastic!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Kevin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Joseph

I had great experiences with the service. They responded quickly to my water heater and dishwasher issues, sending knowledgeable technicians who resolved everything efficiently. The communication was excellent, with clear explanations about the problems and solutions. Overall, the process was smooth and hassle-free, making it easy for me.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Jonathon

I had a fantastic experience with the service! My thermostat issue was resolved quickly after filing a claim, and the technician was prompt and professional. I've also used it for my garage door opener, and both times everything was fixed on the first visit. The process was easy and hassle-free. Highly satisfied!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Jonathon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Darren

I had a great experience with 2-10 for my air conditioner repair; they were prompt and efficient. However, the second time I faced a clogged drain, there was a delay in communication from the contractor, but 2-10 resolved it quickly once I reached out. Overall, I've been very happy with the service since I started using it a few months ago!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Darren, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Cody

I recently had a great experience with my air conditioning unit installation. The service was efficient, and I faced no issues. Additionally, when I discovered a plumbing leak, the team was quick to help and resolve the problem. I prefer calling for support as it feels more personal, and the service has always been positive and straightforward. Highly recommend!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Cody, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Glen

I had a great experience with the warranty service for electrical issues. An electrician came, added new circuits, and it was hassle-free. The claim service is also quite good, though the website could use some improvement. Overall, I've been satisfied with the service for several years.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Glen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Mary

I had great experiences with my home warranty service. The technicians were quick, thorough, and communicated everything clearly. They resolved issues with my dishwasher and AC efficiently. I realized I could have used the warranty for more repairs, but overall, the service was smooth and hassle-free. Highly recommend!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Raja

I recently had a plumbing leak in my wall, and I called 2-10 Warranty for help. They quickly identified and fixed the problem. Overall, my experience was very positive. The process was easy, and I had no issues getting everything resolved. Highly recommend their services!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Raja, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Ashley

I had a great experience with customer service. When my heat went out, they responded quickly and arranged for a technician who did an excellent job within a couple of days. Additionally, when our bathroom sink was backed up, a plumber was sent out promptly and resolved the issue at a very reasonable cost. Highly satisfied!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Ashley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Brian

I had mixed experiences with the service. While a water filter issue wasn't covered, a thermostat problem was resolved quickly and easily. Filing a claim was straightforward, and the repair was handled promptly. Overall, the process was pain-free and efficient, making it a positive experience despite the initial setback.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Joseph

I had a great experience with the service! They were prompt and professional when fixing my garage door opener and AC unit. When my heat went out, they responded quickly and sent a technician who did an excellent job. Everything was resolved within a couple of days. I'm really happy with the service!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Sherry

I had a leak in my refrigerator, and the work order was handled quickly. My air conditioner issue was also resolved promptly. However, I faced a delay with a clogged drain where the contractor didn't contact me for days, but 2-10 took care of it immediately once I reached out. Overall, I've been very happy with the service so far.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Nathan

I've had a home warranty for years and recently needed plumbing and appliance repairs. The plumber fixed my toilet quickly, and the appliance technician resolved my washer issue in under half an hour. I’ve always received prompt and excellent service from 2-10, with no complaints. Highly satisfied!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Nathan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Scott

I had a great experience with 2-10. When my heater went out, they sent someone right away. After multiple attempts to fix my oven, they offered a generous amount towards a new one, which I appreciated. Every contractor they've sent has been top-notch. Overall, a very positive experience!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Elizabeth

I faced an issue with my double oven due to a faulty circuit board. Initially, the repair company was reluctant to fix it, but they eventually found a service that could repair the board, which got my oven back in working order. Overall, I appreciate the effort to resolve the problem, though it took some persistence.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Elizabeth, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Joseph

I had a great experience using my warranty recently. The electrician who came was thorough and polite, fixing the issue quickly. I've only needed to use the service a couple of times, but each time they've come through for me. Overall, I'm very happy with their work and support!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Anonymously

I had a mixed experience with my warranty service. Initially, I faced an issue with an incompetent technician who charged me without fixing my refrigerator. However, 2-10 promptly sent a more experienced technician who resolved the problem at no extra cost. Overall, I've been satisfied with the service and the quality of the vendors they use.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Anonymously

I've generally had positive experiences with the service. They quickly resolved my AC issue and provided helpful advice. However, I did face a frustrating delay when my hot water heater broke, taking longer than expected to get someone out and receive compensation. Overall, I'm satisfied with the service despite that one setback.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Robert

I had mixed experiences with this service. When my heating unit failed, I had to find my own contractor, leading to a lot of paperwork and less reimbursement. However, when my water heater broke, they sent someone out quickly, which I appreciated. Overall, while they helped in some cases, I might not use them again due to the contractor issue.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Ed Rey

Advanced Plumbing thru our 2-10 Homeowners warranty did very well. 2-10 were quick to assign a plumber to do the job. Then great customer service from the plumbers. Kathy (scheduler/phone contact) and Rafael (plumber) were outstanding in how they did their jobs. Definitely great 👍 experience. Thank you all.

1 week ago

Reply from 2-10 Home Buyers Warranty

Hi Ed Rey, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 14th, 2025

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Verified Customer

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Cindy

I had a positive experience with the service, having used it for repairs on my doorbell and water heater. The only downside was the service fee, which I wish had been lower. Overall, I found the assistance helpful and effective.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Cindy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Robert

I had a broken washing machine but recently used the service for a garbage disposal replacement, which went well. I also had a positive experience using it for a refrigerator I bought a while back. Overall, my experiences have been satisfactory, though I haven't used it extensively.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Elmer

I had a great experience with the service. They quickly fixed my refrigerator, and it's been working perfectly since. I would definitely recommend them to others looking for reliable appliance repair.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Elmer, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Miguel

I had a great experience with my appliance repairs. When my stove needed a replacement part, they offered a fair price for a new one instead. They also quickly diagnosed and fixed my AC when it broke down. Overall, their customer service is impressive, and they respond to claims in a timely manner. Highly recommend for reliable coverage!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Miguel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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David

I had a great experience with my warranty claim for a broken dryer. After electrical issues, an electrician was referred and resolved everything efficiently. The service was excellent, though the website could use improvement. Overall, I've been satisfied with the service over the years!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi David, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Renaldo

I had a recent issue with a faulty circuit breaker and needed a water heater replacement. The service from 2-10 has been prompt and responsive, which I appreciate. They've shown knowledge in ensuring their contractors are well-equipped for the job. Overall, it's still a work in progress, but I'm satisfied with their support so far.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Renaldo, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Dennis

I had mixed experiences with my claims. The service for my refrigerator was outstanding; the technician was professional and helpful. However, my thermostat replacement felt rushed, and I received something different from what I expected. Overall, the coverage is good, but I'm not entirely satisfied with the thermostat issue.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Dennis, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

2-10 Home Buyers Warranty Reviews

Summary of Reviews