2-10 Home Buyers Warranty: Read 4,431 User Reviews From Real Homeowners

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Featured Review

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Carri McGregor

Definitely worth the cost – easy to file a claim, speedy results, and very professional representatives all the way through!

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Carri McGregor, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 8th, 2025

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Featured Review

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David Morman

I love the quality of service and the quick service

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi David Morman, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 5th, 2025

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Verified Customer

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Linda

These specialists went right to work looking for a solution to my problems that had not been correctly taken care of by my own on line searching for remedies. Two contractors were amazing in the progress I had received from their experience & knowledge. I didn’t have to ask them for the details of their findings, for they were absolutely honest & very hard working in fixing these.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Linda, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 4th, 2026

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Verified Customer

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Theresa

2-10 Warranty came to my rescue when i drastically needed help and support for my home heating system. My heating system just up and died on me in the beginning of winter. I was scared and shock of what to do at that moment until I talked to one of their representative and they walked me through the process. I am grateful for the time they took to solve my issue and calm my nerves. They are amazing.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Theresa, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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Verified Customer

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Linda

2-10 customer service and the claim section are fantastic and very professional. They're extremely knowledgeable and supportive. They're extremely helpful, nice and concerned about little old me. They stayed on the phone, until they completely done with you. Thank you for everything you do for us. I'm so happy to have joined 2-10 Home Buyers Warranty.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Linda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Janet

I’ve had them since I bought the home. I don’t like to Change in really they’ve never done anything damaging to me. They’ve always responded to my needs and they always seem to send out nice technicians and this last one technician was great the plumbing company.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Janet, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Larry

We like that we are taken care of and the people that you have working for you are really professional. We feel safe from expensive appliances bills or having to by a new one. The warranty is a must to keep are home running safely!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Larry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Belene

I bought a Condominium, & the sellers bought me a year of your warranty. That was in April 2016, I have continued to renew. Have liked their quick responses, when needed. Thank you.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Belene, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 12th, 2026

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Verified Customer

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Dorothea

The prior owner had a warranty with you when I purchased the home and It seemed to work well with them and I decided to follow their lead. Price of the contract is pretty nice

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Dorothea, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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Verified Customer

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James

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Verified Customer

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Debbie

Every time we have had an appliance issue, they are quick to respond, the company they chose to fix the problem also arrives within a day and fixes any problem. It's a smooth process to get an issue resolved.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Debbie, we're glad to hear your experience has been successful. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Susan

It's not what I expected as some say home warranties do not respond quickly etc. This is wrong. I put in a work order and within 24 to 48 hours (time depends if I put request in on a weekend or holiday) I hear back from 2-10 and then the company contacts me. I recommend 2-10!

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Verified Customer

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Charlie

It is priced at a reasonable level. I have been satisfied with the help I have received over many years. I only had one bad contractor. The issue with him was resolved swiftly and all is well. I have recommended your company to others.

2 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Charlie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 9th, 2026

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Verified Customer

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Charles

I'm disappointed that 2-10 repeatedly repeatedly relies on 2nd tier contractors to perform their work. The first "electrician" on the last issue had no idea what he was doing and completely misdiagnosed the problem. The second electrician that I hired resolved it on the spot in 15 minutes. In other cases, the contractor shows up pulling his tools out of the trunk of his car. I've been a customer since 2008 and I'm seriously considering canceling my coverage.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Charles, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 7th, 2026

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Shawkat Sufian

I had a really great experience with 2-10 Home Buyers Warranty, especially with a full HVAC replacement, which is usually a nightmare. From the start, their response time was super fast, and everyone I dealt with was friendly and professional. The HVAC technician was very knowledgeable and quickly figured out what was going on. He explained that my unit was very old and not worth repairing anymore, and replacement was the right move. What honestly surprised me was how smooth everything went after that. 2-10 approved the replacement and installed a brand-new unit without any hassle. No endless calls, no arguing, no fine-print games. These days, dealing with insurance or warranty companies can be frustrating because it often feels like they’re trying to avoid covering anything. That was not the case here. 2-10 was straightforward, fair, and did exactly what they said they would do. I also want to give a big shout-out to BMD HVAC Services Inc. They were excellent. Extremely professional and hardworking, and they replaced the entire system while temperatures were below zero outside. That alone says a lot about their dedication. Overall, this was a smooth, stress-free experience from start to finish. I’m very impressed with 2-10 Home Buyers Warranty and truly appreciate the work done by BMD HVAC Services Inc. Highly recommend both.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Shawkat Sufian, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 12th, 2026

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Vivian Sweat

I love the fact that 2-10 have excellent contractors working. 2-10 was recommended to me and I have recommended them to others. I have never had a problem with their services.

1 week ago

Reply from 2-10 Home Buyers Warranty

Hi Vivian Sweat, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 6th, 2026

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Verified Customer

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Susan

My realtor recommended 2-10 Home Buyers Warranty. Unfortunately, I have found my recent customer service representative resistant to lend a hand and communicate in a welcoming and friendly manner. So far, the actual 2-10 Warranty coverage has been good-just not giving a big thumbs up to the representative I recently communicated with.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Bennie

Quick service and a highly professional company. All service requests are resolved in a timely manner. I am a 20 year plus client and highly recommend 2- 10 Home Buyer Warranty.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bennie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Verified Customer

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Michael

2-10 is the best home warranty around. My experience has always been great with customer service. They really do care about helping you with your problem. That is why I have been with 2-10 since 2004. Thanks as always.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Verified Customer

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Fernand

So far, I have had 2 claims on my LG refrigerator,(different problems), but 2-10 sent servicemen out, diagnosed the problem, ordered the part and installed as efficiently as getting the parts would allow.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Fernand, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Verified Customer

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Christine

210. Home warranty has always been successful for my home repairs. The representatives are very knowledgeable very nice and always gets done exactly what I needed. Contractors have all been great.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Verified Customer

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Mark

Repair techs arrived an hour and 11 minutes after the stated arrival window. Work was performed satisfactorily but had to be accomplished while we were cooking and eating dinner. Awkward situation.

1 month ago Edited January 22, 2026

Reply from 2-10 Home Buyers Warranty

Hi Mark, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Stephen

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Srephen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Verified Customer

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Gerald

always will to get you help ASAP. But need service providers in area people live. The providers they do send all have been so friendly and well informed of our problem.

2 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Gerald! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 15th, 2026

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Grace McKenna

User friendly portal when you need to file a clam Once a claim is filed, they assigned a contractor within few days Saved time and money to do research and limit your liability and out of pocket payment if you buy the option to cover your appliances Highly recommend the new home owners to purchase home buyers warranty!!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Grace McKenna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 9th, 2026

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Dave walker

2 - 10 home warranty has been the best so far for me it covers everything including all my appliances

2 days ago

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Verified Customer

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Ray

They have competitive pricing and you can choose from options to customize the policy the way you want it.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Ray, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Mary

I’ve had for 7 years. The few issues I’ve had have been taken care of promptly. Good communication.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear your experience has been a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Yolette

We got insurance from them and we paid 97 dollars a month to cover stuff in the house. Something went wrong with the plumbing and the septic tank. We paid out of our own pocket about 5,278 dollars. They did not cover one penny of it and they have the nerve to still take money from my account!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Yolette, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Andrea

Everyone has been great to work with especially Eric W. in sales. All the contractors have been excellent.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Andrea, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Darius Hainsworth

Experience: Very Disappointed In 2021, I submitted an online service request for a toilet repair shortly after purchasing my home. I received an order confirmation and order number, which indicates the request was properly logged in their system. Despite this, I never received any follow-up communication. No contractor assignment, no scheduling, and no response. The request was effectively ignored. Ironically, I later received calls encouraging me to renew my contract. It is concerning that the company can proactively reach out for renewal payments but fails to respond to legitimate service requests. For a company that markets peace of mind to homeowners, this experience was extremely unprofessional and disappointing. A warranty has no value if service requests go unanswered.

3 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Darius Hainsworth, thank you for taking the time to share your experience. We’re truly sorry to hear that your service request in 2021 did not receive the communication and support you expected. That is not the level of service we aim to provide. We understand how frustrating it must have been to receive renewal outreach while feeling that your earlier request had gone unanswered. Timely updates and clear communication are an important part of the peace of mind we strive to deliver, and we regret that this was not your experience at the time. Although you are no longer an active customer, we appreciate your feedback. Experiences like yours help us continue to improve our processes and ensure better service for all homeowners moving forward. We wish you the very best in your current home care journey. If there is ever anything you need in the future, we would be glad to assist.

Feb. 25th, 2026

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Verified Customer

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Dr

Recommended by our realtor. We have been pleased with the response of 2-10 Warranty and the service contractors they have provided.

2 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Dr! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 15th, 2026

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Verified Customer

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Roland

2-10 is a partnered with the builder of my home and it made sense to work with them as well. It has been a very beneficial experience.

2 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Roland! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 9th, 2026

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Verified Customer

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Carlos

Always assign companies 2 hours away instead of the general area. I have to cancel and call to make changes for someone closer to me. Wasting time in following up.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Carlos, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Bonita B

Having this home warranty is a lifesaver it has saved me time and money on repairs to my appliances. Their portal is very user friendly, easy to file claims and get the repairs scheduled expeditiously. Thanks 2-10❤️

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Bonita B, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 12th, 2026

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Mark Jordan

I like the easy access to the portal to submit claims, and the maintenance tips you provide to homeowners for download from the portal. I find them very useful and easily to follow.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Mark Jordan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 4th, 2026

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Alison Hudson

I'm very happy with the service and attention I've received from 2-10. My claims are always handled expertly and I have every tool I could need to follow up on the status or get any doubt answered. I'm sure I will be renewing my warranty when expiration date comes around.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Alison Hudson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Ellen Bowman

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen Bowman, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 31st, 2024

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Verified Customer

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Samuel

Peace of mind when it comes to fix something that doesn’t work

3 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Samuel, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 25th, 2026

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Verified Customer

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David

The HVAC service person 2-10 sent to fire up my furnace for the winter was outstanding.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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Verified Customer

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Marie

I have had 2-10 warranty for YEARS . Even though the cost is high , the service is very good .

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Marie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Martin

So far very easy to submit for service. My issue with heater was fixed extremely fast.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Martin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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sdmitc01@yahoo.com NA

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi sdmitc01@yahoo.com, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 5th, 2024

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Verified Customer

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Diana

It was the A/C unit. It was blowing cold air, and it just kept going and going and going. And they came and they fixed it. And then prior to that, the garage door. I love 2-10. I refer them to everybody. They're nice, and it's easy to use. I'm kind of old school, I'd rather talk to somebody than just do it online. But if it's not major-major, I'll do it online. But if it's major-major, then I'll just call and talk to someone directly. And everyone's super nice, I've had real turnaround time. The contractors are quick. I've never really had to have someone come out more than once or twice, they get it done the first time.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Diana, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Muriel Jones North Carolina

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Muriel Jones, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Marina

I didn't have any issues. I spoke to a representative at the beginning of this month or the end of last month concerning the issue that I had and concerns as to how the company was going to actually help me out. And the young lady that I spoke to, I think her name was Amina, was very nice. She was very educated about the different policies and programs that y'all had with 2-10 Warranty. And so with her customer service alone, it made me feel comfortable with asking the questions that I need to be asked concerning my home. She provided great feedback and she knew exactly what she was talking about when it came to the actual warranties for our home.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marina, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Cory

2-10 is the best. I’m very thankful that the seller of our home purchased this warranty service for us. We had a series of unfortunate circumstances and 2-10 was there for us 100%. They covered 2 furnaces that winter. One furnace quit on us, then a couple weeks later the other furnace went out. They replaced both furnaces. Then our washing machine failed. We took a rebate to get a new one. Then summer came around and the A/C wasn’t working. They sent someone out to recharge the system, later we discovered it needed to be replaced and they covered the replacement. If that weren’t enough, the dishwasher went out and once again we took another rebate to replace the unit. I’m extremely grateful for their service. Everyone that I had contact with, from the people in the office to the contractors doing the work were very quick to respond, keep you informed, professional in every aspect, and worked to resolve the issues with our systems

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cory, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Tom Gainesville, GA

We lost our old HVAC system due to age. We went through the process of getting it repaired and ran into significant issues during the process. As the escalation team took over, it turns out that things got worse. That is until Laurie C from the president's office got involved and straightened out any of the misconfusion and we ended up extremely happy with her and her team! She is an ANGEL! We were in the process of deciding to renew our first year and felt that dealing with 2-10, despite any issues we endured, was well worth the time, investment, and commitment to staying with these professionals. We are quite happy!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tom, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 6th, 2023

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Verified Customer

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WeezyD53

2-10 Home Buyers is great, but some of the contractors they hire are not so great. They cause 2-10 to have a bad name. One electrical contractor sent someone to fix my problem. He assumed the switch on my electrical box was causing the problem, so he changed it, and the problem seemed to be fixed. I paid him and he left. But as soon as he left, the problem happened again; so the switch was not what was causing the problem. When I called for him to come back, he refused and refused to refund my money. 2-10 had to send another contractor out. He refused to leave until he found out what was causing the problem. He went up into the attic, which the other contractor did not do, and found what was causing the problem and fixed it. I have not had the same problem again.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi WeezyD53, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 27th, 2023

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Verified Customer

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Selena

They take the time to explain what's covered and what's not covered and it makes me very comfortable and understanding as a new homeowner. But I wish that a policyholder would not be charged double in the event that there is an identical issue in the same category. For example, for a water heater and a slow drain there might have to be two separate plumbers, and I'd be charged a double fee and I don't feel that's fair. I had to use my warranty for an issue with my water heat and I had a slow drain, but fortunately they were able to dispatch the same plumber so that I didn't have to pay a double fee.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Selena, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

2-10 Home Buyers Warranty Reviews

Summary of Reviews