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2-10 Home Buyers Warranty Reviews

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4.2

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4,413 Reviews

Review Breakdown

5 grade

56%

4 grade

16%

3 grade

9%

2 grade

5%

1 grade

15%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Featured Review

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Carri McGregor

Definitely worth the cost – easy to file a claim, speedy results, and very professional representatives all the way through!

3 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Carri McGregor, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 8th, 2025

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Featured Review

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David Morman

I love the quality of service and the quick service

2 months ago

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Reply from 2-10 Home Buyers Warranty

Hi David Morman, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 5th, 2025

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Linda

These specialists went right to work looking for a solution to my problems that had not been correctly taken care of by my own on line searching for remedies. Two contractors were amazing in the progress I had received from their experience & knowledge. I didn’t have to ask them for the details of their findings, for they were absolutely honest & very hard working in fixing these.

5 days ago

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Reply from 2-10 Home Buyers Warranty

Hi Linda, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 4th, 2026

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Linda

2-10 customer service and the claim section are fantastic and very professional. They're extremely knowledgeable and supportive. They're extremely helpful, nice and concerned about little old me. They stayed on the phone, until they completely done with you. Thank you for everything you do for us. I'm so happy to have joined 2-10 Home Buyers Warranty.

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Linda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Dorothea

The prior owner had a warranty with you when I purchased the home and It seemed to work well with them and I decided to follow their lead. Price of the contract is pretty nice

1 week ago

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Reply from 2-10 Home Buyers Warranty

Hi Dorothea, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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James

Customer Review Video

1 week ago

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Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Larry

We like that we are taken care of and the people that you have working for you are really professional. We feel safe from expensive appliances bills or having to by a new one. The warranty is a must to keep are home running safely!

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Larry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Susan

It's not what I expected as some say home warranties do not respond quickly etc. This is wrong. I put in a work order and within 24 to 48 hours (time depends if I put request in on a weekend or holiday) I hear back from 2-10 and then the company contacts me. I recommend 2-10!

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Susan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Charlie

It is priced at a reasonable level. I have been satisfied with the help I have received over many years. I only had one bad contractor. The issue with him was resolved swiftly and all is well. I have recommended your company to others.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Thank you, Charlie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 9th, 2026

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Charles

I'm disappointed that 2-10 repeatedly repeatedly relies on 2nd tier contractors to perform their work. The first "electrician" on the last issue had no idea what he was doing and completely misdiagnosed the problem. The second electrician that I hired resolved it on the spot in 15 minutes. In other cases, the contractor shows up pulling his tools out of the trunk of his car. I've been a customer since 2008 and I'm seriously considering canceling my coverage.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Charles, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 7th, 2026

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Bennie

Quick service and a highly professional company. All service requests are resolved in a timely manner. I am a 20 year plus client and highly recommend 2- 10 Home Buyer Warranty.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Bennie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Michael

2-10 is the best home warranty around. My experience has always been great with customer service. They really do care about helping you with your problem. That is why I have been with 2-10 since 2004. Thanks as always.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Fernand

So far, I have had 2 claims on my LG refrigerator,(different problems), but 2-10 sent servicemen out, diagnosed the problem, ordered the part and installed as efficiently as getting the parts would allow.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Fernand, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Christine

210. Home warranty has always been successful for my home repairs. The representatives are very knowledgeable very nice and always gets done exactly what I needed. Contractors have all been great.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Christine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Mark Jordan

I like the easy access to the portal to submit claims, and the maintenance tips you provide to homeowners for download from the portal. I find them very useful and easily to follow.

2 days ago

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Reply from 2-10 Home Buyers Warranty

Hi Mark Jordan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 4th, 2026

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Susan

My realtor recommended 2-10 Home Buyers Warranty. Unfortunately, I have found my recent customer service representative resistant to lend a hand and communicate in a welcoming and friendly manner. So far, the actual 2-10 Warranty coverage has been good-just not giving a big thumbs up to the representative I recently communicated with.

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Gerald

always will to get you help ASAP. But need service providers in area people live. The providers they do send all have been so friendly and well informed of our problem.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Thank you, Gerald! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 15th, 2026

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Mark

Repair techs arrived an hour and 11 minutes after the stated arrival window. Work was performed satisfactorily but had to be accomplished while we were cooking and eating dinner. Awkward situation.

2 weeks ago Edited January 22, 2026

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Reply from 2-10 Home Buyers Warranty

Hi Mark, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Stephen

Customer Review Video

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Srephen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Dr

Recommended by our realtor. We have been pleased with the response of 2-10 Warranty and the service contractors they have provided.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Thank you, Dr! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 15th, 2026

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Roland

2-10 is a partnered with the builder of my home and it made sense to work with them as well. It has been a very beneficial experience.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Thank you, Roland! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 9th, 2026

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Carlos

Always assign companies 2 hours away instead of the general area. I have to cancel and call to make changes for someone closer to me. Wasting time in following up.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Carlos, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Alison Hudson

I'm very happy with the service and attention I've received from 2-10. My claims are always handled expertly and I have every tool I could need to follow up on the status or get any doubt answered. I'm sure I will be renewing my warranty when expiration date comes around.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Alison Hudson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Yolette

We got insurance from them and we paid 97 dollars a month to cover stuff in the house. Something went wrong with the plumbing and the septic tank. We paid out of our own pocket about 5,278 dollars. They did not cover one penny of it and they have the nerve to still take money from my account!

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Yolette, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Andrea

Everyone has been great to work with especially Eric W. in sales. All the contractors have been excellent.

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Andrea, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Eric

The total cost of the repair far exceeded market rates. I paid more with my warranty than if I had paid completely out of pocket. In addition, the company referenced by the plumber dispatched for water damage remediation damaged some of the good plumbing. It's also extremely slow to go through the warranty.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Eric, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jan. 15th, 2026

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Jodi

As a realtor, I was familiar with 2-10 reputation for being reliable and responsive to their customers needs.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Jodi, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Ron

Easy to use and they always contact me right away when I file a claim. I highly recommend them compared to others.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Ron, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Bradley Helton

Honestly I don’t know how this company is still in business. My experience with them has been absolutely awful. My claim has been sitting with no movement for nearly 2 months. Want to call and ask what’s happening? You’ll get an automated message that says they “are experiencing high call volume and are unable to take your call” and it will hang up. Want to check the website for a status update? No information. I have a screenshot of when I was actually able to wait in hold instead of it auto hanging up and I was on hold for 2 HOURS before I finally gave up and ended the call myself. This has been months of this. Do yourself a favor and find a different warranty company. My realtor recommended this company and has felt so bad about the service we have gotten from 2-10 that she has sent us an apology note with a gift card to try and help cover the expense of fixing a covered issue our self

1 week ago

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Reply from 2-10 Home Buyers Warranty

Hi Bradley Helton, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jan. 26th, 2026

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christopher viveiros

They were timely, professional, and provided us with a clear understanding of the problem, addressing what they could and informing us what needed to be referred back to 2-10 for further approval.

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Thank you, christopher! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 15th, 2026

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Ronald Brannon

I liked the prompt response and the knowledge of the tech who performed my service call. Plus the 30 day warranty was really good and gave me confidence that I would be able to get service without additional cost

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Ronald Brannon, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Ellen Bowman

Customer Review Video

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Ellen Bowman, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 31st, 2024

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2-10 Home warranty

My oven quit working, I called in to notify them, they put in work order and in 2 hours the technician from Advanced Appliance called, set the appointment. The technician arrived promptly, diagnosed the problem and fixed the oven Easy-peesy and now I am cooking with gas!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi 2-10 Home warranty, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 16th, 2025

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Marie

I have had 2-10 warranty for YEARS . Even though the cost is high , the service is very good .

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Marie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Martin

So far very easy to submit for service. My issue with heater was fixed extremely fast.

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Martin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Henry

Ease of finding qualified service people, and more predictable costs for service.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Henry, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Irma

Get fast response when contacted. Reliable area service . Good customer service.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Irma, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Eddie

Working with 2-10 Home Buyers Warranty was one of the best decisions we made for our home.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Eddie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Christopher

I’ve never been let down with 2-10. Fast service, easy to deal with customer service.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Christopher, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Jaye D

I have been a customer for 7 years. I have never filed a claim before. This is my first time filing a claim for my stove top I have been going back and forth with this company for MONTHS now to get this handled. In 7 years I have paid for 2-3 stoves by now. Never late! I filed a claim for my stove top this one time, not even a whole new stove. They sent an adjuster out, then the company claimed they don't have photos he took. I then sent in photos and the representative I was on the phone with claimed she received them. I was told a manager would call me. After waiting for a week of course no one contacted me. I then had to call back (each time I call its 1 hr wait time to speak with someone) That representative claims no photos where received. I sent more photos directly for them to tell me another department has to review it. I have gotten a different answer each time I have called in here. Every time a manager is supposed to call me back nobody does. This company has been giving me the run around for months. It is so easy to make the monthly bill payment but when its time for a claim, this company does not make it easy, convenient, or their pleasure. All that has been done is me taking hours out of my day to stay on hold and get bounced around from department to department. This is literally the worst service I have ever experieneced. Im so disappointed in my experience. Im sure this review means nothing since I was told that there is no way to speak to a manager unless they call you, but since that never happen I won't expect much. Hopefully this helps anyone considering this company.

3 weeks ago Edited January 14, 2026

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Reply from 2-10 Home Buyers Warranty

Hi Jaye D, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jan. 15th, 2026

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Stephanie Jones

Customer Review Video

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Stephanie Jones, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 26th, 2025

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Michael Dowdy

I have had 2-10 for about 7 years now and will not be renewing after my most recent transaction. We had a plumbing leak which damaged ceiling and wall drywall. It was very minimal and happened on a Friday night. As with every claim you have to wait until next business day usually before you even get contacted and then you are at the scheduling mercy of the service company they select. Due to existing damage and desire to mitigate any further damage we wanted reasonably to get the repair going as soon as possible. The good news is 2-10 does allow you to hire your own contractor with a pre-approved limit minus your deductible. Bad news is that limit isn't enough to do any work, $200 for plumbing. You then have to call to get that price increased if the quoted repair will cost more, which it will for plumbing. Our plumber came out on a Saturday (next day) to diagnose as we called it in late Friday night. Discovered the pipe break in the wall for a $129 diagnostic fee which seemed reasonable. Quoted repair to replace 2 inch copper pipe was $600, also reasonable. I tried calling 2-10 while plumber was there to get increased approval. No answer after two tries Saturday and three tries Sunday. I approved the plumber to repair on Sunday and paid the invoice. Monday I am able to speak to 2-10 and the initial rep denies all payment because I approved the repair. I advised that this wasn't acceptable as I was already pre-approved for $200 and they were not available to make approvals. He came back stating they would reimburse the $129 minus our $100 service fee. I again stated that was unacceptable and asked for a supervisor. After waiting about 10 minutes they advised they would call back. I received a call a few hours later and the supervisor conceded they would reimburse the full $200 but could not give anymore because my pipe was in the wall. Little did I know you have to pay extra for the concealed coverage. Ridiculous as all houses have some concealed pipe. My two cents.....consumers buy these warranties so that when something happens the cost is mitigated and the effort to resolve is minimal. If you want a timely repair for something, which we all do, you have to set things up yourself. And don't do anything over the weekend as 2-10 apparently holds banker hours and will not assist. Lastly don't get fooled with their cheaper plans, because small technicalities like concealed pipe may put the cost on you anyway. I will be shopping our warranty for someone with 7 days a week support and one that covers all pipes, not just those that are exposed. If it was exposed I could repair it.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Michael Dowdy, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Dec. 26th, 2025

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Desiree Arnold

2-10 sends nothing but top notch technicians to your home. When filing a claim online service is quick and fast no longer waiting period for a tech to come out. Highly recommend 2-10. You will thank me later.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Desiree Arnold, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2025

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Philip

Customer Review Video

1 week ago

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Reply from 2-10 Home Buyers Warranty

Hi Philip, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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S M

This is probably one of the best technicians that I have had. In some previous work the technicians did not seem to want to explain or help you understand what type of work needed to be done and why. Not with Splash Plumbing. Mr J. stayed in communication, explain things and gave suggestions for small improvements to keep trouble away. I recommend him highly!

3 months ago

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Reply from 2-10 Home Buyers Warranty

Hi S M, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 27th, 2025

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Bill P

It's nice to have peace of mind knowing someone is there to help us when we need help.

5 days ago

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Reply from 2-10 Home Buyers Warranty

Hi Bill P, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 4th, 2026

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Bernadette

Took care of my claim immediately and a professional arrived within 48 hours!

2 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Bernadette, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Debra

Recommendation from family who has used the warranty previously.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Debra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Larmarrio

Great communication and they always respond in a timely manner.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Larmarrio, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 7th, 2026

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Review Source

star star star star star

Jonathan

Took care of things quickly and always give me a fair solution

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Thank you, Jonathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 8th, 2026

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