2-10 Home Buyers Warranty: Read 4,063 User Reviews From Real Homeowners

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Verified Customer

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Sevgi

A friend turned me onto this company and I’ve been very happy with the service I have received. They respond in a timely manner and are very proline.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Sevgi, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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James

I had a mixed experience with my claims. While the initial claim process was smooth and 2-10 responded quickly, I've faced significant delays in getting my refrigerator fixed due to issues with the repair company. Overall, 2-10 has been helpful, but the hold-up is frustrating.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi James, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Katie

I had a frustrating experience with appliance repairs. My washer and dryer repairs were a nightmare, with missed appointments and parts issues. However, replacing my refrigerator went smoother, even if it wasn't the exact model. Overall, I appreciate having a working fridge, but the washer situation has left me without one for too long.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Katie, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Monica

I found the service to be unresponsive and slow, especially when coordinating between companies. While the agents were friendly and followed up, the contractors they rely on often had long wait times and communication issues. Overall, there's room for improvement in their service coordination.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Monica, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Anonymous

I'm quite frustrated with my experience. While I appreciate the quick response for some repairs, I faced significant issues with a major plumbing problem that wasn't covered. The appliance repair service has been unreliable, but I had a great experience with one plumber. Overall, I value the support, but the inconsistencies leave me disappointed.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Harold

I called for aleak in the basement. They assigned aplumber. He called me by phone and told me I didnt need a plumber and that I needed a basement specialist,. Guy was lazy and didnt need the work, He never showed up to view the issue.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Harold, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2024

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Frank Makin

2-10 was a tremendous asset to my wife and I. Would you believe our policy would have expired the day before our AC quit working ? Well it did! Thankfully we renewed it the day prior! We reported it and was scheduled for repair in a short time! All very smoothly!

2 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Frank Makin, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 18th, 2024

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Verified Customer

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Elaine

I recently had a water heater issue that ended up costing more than expected, but the response time and customer service from the company was great. The technician came out promptly and fixed the problem. I've also had a dishwasher issue in the past that was quickly resolved. Overall, the quick turnaround and reassuring customer service make me highly recommend this company for any appliance repairs.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Elaine, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Keith

I recently had some sink work done and I couldn't be happier with the service. Initially, we thought we needed to replace the entire faucet, but the technician from 2-10 came in and replaced the hose line instead, saving us a lot of money. The service was quick, professional, and very clean. I highly recommend their expedited service for anyone looking to save money in the long run.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Keith, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Shawn

I've had to use my warranty a couple of times for my air conditioner, and currently have a few claims in process. The response time is impressive, with contractors reaching out promptly to address the issues. They are efficient in setting up appointments and fixing the problems, providing a hassle-free experience. Overall, I'm satisfied with the service and support provided by the warranty company.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Anonymous

I had issues with multiple appliances from this company. The dishwasher and washing machine were replaced after multiple malfunctions, but the refrigerator continues to have problems despite multiple repair visits. I believe a replacement is necessary. Overall, the customer service has been responsive, but the recurring issues with the refrigerator have been frustrating.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Thomas

I have been using the same repair vendor for 27 years and recently faced issues when told I couldn't use them. I insisted on my choice as they have been reliable. Despite a minor hiccup with one person, the rest have always been efficient and trustworthy. I prefer continuity for my home repairs and have had a positive experience overall. Everything is good.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Anonymous

I've used this service multiple times for my garage door opener and dryer issues. Overall, it's been a positive experience. The only downside is waiting for a number to proceed with the claim. It's easier when using their professionals, although I prefer my own trusted service providers. It's more convenient but having strangers in my home can be a concern.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Anonymous

My experience with the repair service for my washing machine was overall positive. Initially, there was a noise issue which was fixed by replacing the tumbler. However, shortly after, a leak occurred and a connection needed replacement. It was a bit challenging to schedule two repairmen due to the nature of the repair, but once it was done, there were no more issues with noise or leaks. The vendor provided good service throughout the process.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Thomas

I have had multiple positive experiences with the 2-10 Home Warranty program. Shortly after purchasing my house, the furnace and air conditioning system failed, but the warranty covered the full repair. Applying for the warranty was simple and everyone at the company has been very friendly. Overall, I highly recommend 2-10 Home Warranty for their excellent service and ease of use.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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John

I recently had an issue with my refrigerator, but the technician who came to repair it was prompt and professional. He kept me informed throughout the process, from diagnosing the problem to ordering parts and scheduling the repair. I felt comfortable having him in my home, and he did a great job fixing the issue. Everything went smoothly, and my refrigerator is now working perfectly. I highly recommend their services.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Greg

Just recently, our dishwasher broke down, and the service technician arrived promptly as scheduled. I paid my deductible, and although there was a slight delay in getting the parts, that wasn't the fault of 2-10 Home Buyers or the warranty company. When the parts arrived, the technician came out and fixed the dishwasher as promised, and the process went smoothly. Overall, I had a positive experience with the service provided.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Greg, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Angel

I recently purchased a home warranty policy to address an issue with my heat pump. Initially, an independent contractor recommended replacing the entire unit, but after getting the warranty and having their contractor assess the situation, it turned out only a small part needed replacement. I was relieved to avoid the costly replacement of the entire unit and appreciate the service provided by the warranty company.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Angel, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Marcelle

I had a great experience with their service. I contacted them for my stove, and they were quick to respond and set up a visit. The technician was professional, answered all my questions, and fixed the stove efficiently. They ordered the necessary part and made sure everything was working perfectly before leaving. The service was straightforward, just as advertised, with no surprises. I was very pleased with the outcome.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Marcelle, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Gloria R Johnson

DO NOT USE THIS COMPANY!!!!!! I HAD PUT IN A CLAIM FOR MY REFRIGERATOR. THEY SENT OUT 4 CONTRACTORS WHO COULD NOT FIX THE PROBLEM. I WAS WITHOUT A REFRIGERATOR FOR 2 MONTHS!!!!. THEY WILL NOT REPLACE YOUR APPLICANCE AS THEY PROMISE. THE CONTRACTORS THAT THEY USE HAVE NO CLUE TO WHAT THEY ARE DOING. THEY DONT SHOW UP, THEY ARE RUDE AND SMELL LIKE MARIJUANA!!!!!!! DONT WASTE YOUR MONEY OR TIME!!!!!!!

1 day ago

Reply from 2-10 Home Buyers Warranty

Hi Gloria R Johnson, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Nov. 5th, 2024

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Fannie

I’ve had 2-10 for two years now really love the service. They always sent professionals to my home. Thank you for your service 2-10

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Fannie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 7th, 2024

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Verified Customer

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Antiniqua

I like 2-10 Home Warranty because it's saves you a lot of money and time. Great company for all your home warranty services and/or needs

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Antiniqua, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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Susan

I recently had a good experience with a warranty service for a leaking kitchen sink, as they sent a plumber who resolved the issue efficiently. However, my current request for assistance has been disappointing; I haven't received any follow-up or scheduled visit. While the initial request process is straightforward, the lack of communication has left me frustrated.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Edward

I recently had a positive experience with my washing machine repair, but my AC repair has been frustrating. After the contractor diagnosed the issue, I haven't received any updates, and my AC is still not working. Communication has been lacking, leaving me disappointed. I hope for better service next time.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Edward, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Margene

i had a luxury coverage and they declined coverage on an ac they had been repairing thru ought my contract for years by claiming it was nature … crazy…. looking for other coverage

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Margene, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 17th, 2024

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scolemon

We've had 2-10 Home Buyers Warranties on our homes for more than 10 years and they have saved us thousands of dollars. Their response has always been great. They can't control every action of every vendor they work with, and they were very responsive and brought in another vendor the two times I was unhappy with how a vendor handled things. We will continue to renew each year.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi scolemon, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 19th, 2024

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Corain

I recently had to use my warranty for my AC that wasn't working properly. I called 2-10 and they quickly sent someone to fix it. The service was affordable and efficient, and I was pleased with the outcome. Overall, a positive experience with their customer service.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Corain, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Evan

Last week, our pool pump broke down and thankfully, the warranty company, 2-10 Buyers, covered the repair cost. I didn't have to pay anything out of pocket. The process was smooth and hassle-free. Overall, I'm satisfied with the service provided.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Evan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Brian

I've had some issues with kitchen appliances and our washer/dryer from 2-10, but overall, we're satisfied with their service. The appliances had problems, but they were promptly addressed. The washer and dryer had issues, but were fixed efficiently. Despite the hiccups, we appreciate 2-10's responsiveness and ultimately, we're happy with their service.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Robert

I used this service for my air conditioner about 3 or 4 weeks ago. Besides the initial contact person, the service was efficient, arriving promptly and fixing the issue within an hour and a half. Living in the Phoenix area, having a working air conditioner is crucial, and I was pleased with the quick and effective service provided.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Sherry

I've had 2-10 for three years now, initially given by my real estate agent when I bought my house. I've faced plumbing and electrical issues, but their service has been exceptional. They respond promptly, refer reliable professionals, and ensure the work is done right the first time. I highly recommend 2-10 to everyone I know.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Charlotte

Recently, my water heater broke, causing damage to my neighbor's apartment. I contacted my insurance and had to replace the water heater. The process was smooth, quick, and hassle-free. The replacement was done efficiently, and I had no issues with filing the complaint or following up. Overall, I was satisfied with the service provided.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Charlotte, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Debra

I recently had to utilize my warranty for my garbage disposal, and I was pleasantly surprised by the quick response from the company. The technician arrived promptly and efficiently resolved the issue. Their professionalism and fast response time left me impressed and satisfied with the service.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Debra, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Robert

I recently encountered an issue with my dryer, but it wasn't a major problem. The customer service team was quick to address my concerns and provided a solution promptly. Overall, I was satisfied with the service and would recommend this company to others in need of appliance repairs.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Brendan

I recently had to use my insurance for my AC system and it was a smooth process. The agent I connected with helped me quickly find a company to fix the issue. Every time I've reached out, starting a claim has been easy. The platform is user-friendly and accessible. Overall, I appreciate the efficiency and ease of using this insurance company.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Brendan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Trevor

I had an issue with my AC unit where the fan was cracked and the motor was bad. I submitted a service request and the next day, a technician was there to check it out. The process was smooth and efficient. It was a positive experience overall, and the only one I've had with the company so far.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Trevor, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Rick

I had an issue with the thermostat during winter, and the company didn't have anyone available. They referred us to a technician, we paid upfront and were promptly reimbursed by 2-10 the next day. The service was honest, professional, and they made us feel valued. Highly recommend for their excellent customer service and professionalism.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rick, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Bill

I had an air conditioner that wasn't working, and they replaced the compressor for free. I was pleased with the service. They also fixed a non-functioning thermostat, I paid the trip fee but they covered the rest. Overall, it's been a positive experience.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bill, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Yoletta

I have had a great experience with using my warranty, as the service has always been prompt and on time. The quality of service provided has been consistently good, and I have had no complaints. Overall, I am satisfied with the warranty service I have received.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Yoletta, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Andrew

I have used this service multiple times, including for my bedroom closet light. The response time was quick, and the issue was resolved promptly. Each time I contacted them, they were very helpful and sent someone over right away. I have had no complaints and appreciate the efficient and responsive service.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Stephen

Our air conditioning broke down, but after submitting a request online, we were contacted promptly and had the issue resolved the same day. The service provider was very responsive, calling back quickly. Overall, couldn't ask for better service.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Stephen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Lisa

I recently had an issue with some of my electrical outlets not working properly, so I contacted 2-10 for assistance. The technician they sent was able to quickly identify and fix the problem, resolving the issue efficiently. Overall, I was pleased with the service provided by 2-10.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Lisa, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Rob

We've had to utilize our warranty twice, once for a malfunctioning heat pump and another time for a plumbing issue. The company was extremely responsive, promptly addressing and resolving both problems. Working with them was a positive experience overall.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rob, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Andrew

I recently had a procedure done to replace a (unclear) and the experience was made very easy for me. The staff was helpful and efficient, making sure I was comfortable throughout the process. I highly recommend their services for anyone in need of similar treatment.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Rickey Riddley

I recently had an issue with the air conditioning units and the service was taken care of promptly. I appreciate the familiarity of the vendors and the transparency of the process. Being a customer for over 10 years with multiple properties, I have always been pleased with the service provided.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rickey Riddley, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Brian

I recently had to get a circuit breaker replaced, and the process was smooth and efficient. After putting in my claim, I received a call promptly and someone was sent out to replace the circuit breaker. The service was quick and resolved the issue effectively. Overall, I had a positive experience with the service provided.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Richard

My freezer was giving me trouble until I reached out for a repair appointment. The service was exceptional - prompt, courteous, and efficient. The technicians were kind and always arrived on time, delivering on their promises. I highly recommend their services for any appliance issues.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Richard, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Michael

I recently had an issue with a mouse getting into my heating exhaust manifold, which required a replacement. The technician they sent was excellent, although I can't recall his name. He was a heating specialist and did a fantastic job. I was impressed with his work and would recommend him for any heating-related issues.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Rebecca

I recently had an issue with my fridge and wasn't sure if my warranty covered it. The customer service representative was very helpful and provided all the information I needed. The technician arrived quickly and fixed the problem in less than 30 minutes. Overall, I was impressed with the knowledge and willingness to help of the representatives.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rebecca, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Pamela

I recently had an issue with a leaking outside hose bid figure, which I submitted online. The technician came over, tried to fix it, but ended up replacing it. The process was smooth and easy, with no problems. Online submission was convenient, and I've never had issues with coverage. Overall, a positive experience.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Pamela, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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