2-10 Home Buyers Warranty: Read 4,451 User Reviews From Real Homeowners

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NaturalDoc Blu

I highly recommend 2-10 Home Buyers Warranty company. I received a policy when I purchased my home 7 years ago and I have held my policy ever since. Over the years they have saved me literally thousands of dollars in home repairs. But that cannot compare to the peace of mind I have from knowing that when something goes wrong 2-10 is there to help me. As a landlord, I can relax knowing that when my tenant calls with a problem, I can go straight to 2-10 for the needed repairs. The staff are always friendly and helpful. The service has always been exactly as promsised, no surprises. Just carefully choose your policy terms and relax knowing that 2-10 has you covered. This may sound made up because I am a writer by trade. But I assure you that every word is true and I have received no compensation for saying this.

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi NaturalDoc Blu, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 18th, 2025

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Verified Customer

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Verona

I recently had to use my warranty for a couple of issues. One was a bathroom leak that resolved itself, and I was able to switch to another problem without hassle. Another time, we had a persistent issue with our bedroom outlet, but after several unsatisfactory contractors, the third one fixed it perfectly. Overall, I've had positive experiences with 2-10 Warranty and appreciate their responsiveness.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Verona, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Linda

I had positive experiences with 2-10 Warranty. They quickly resolved issues with my bedroom outlet and cooling system, providing excellent service after a few unsatisfactory attempts. Scheduling a furnace tune-up was easy online, and the technician was prompt. I was pleasantly surprised by a bonus for changing my locks, making the process smooth and hassle-free.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Linda, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Anonymously

I recently had to replace my water heater and worked with 2-10 to schedule the warranty. While my experience is still a work in progress, I appreciate their knowledge in ensuring the contractor is reliable for the job. However, I faced some issues with my ice maker, and I felt rushed during the interaction. Overall, I hope for a smoother process moving forward.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Cynthia

I've generally had positive experiences with the service. While I had one frustrating encounter with a technician who didn't resolve my refrigerator issue, the company promptly sent a more experienced professional who fixed the problem without any extra charge. Most of the time, they send knowledgeable and reputable technicians who stand behind their work. Overall, I'm very satisfied with the product and service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Cynthia, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Selene

I had a mixed experience with customer service. While the claims management and contractor relations teams were excellent, the customer experience representatives were not very helpful or knowledgeable. However, my recent air conditioning unit installation went smoothly, and I was pleased with the service overall. I prefer calling for assistance as it feels more personal and efficient.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Selene, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Linda

I've had great experiences with 2-10's service. They successfully repaired my old oven, which I thought was beyond help, and fixed my washing machine without any issues. The technicians are always professional and thorough, and their follow-up is commendable. I've been consistently pleased with their service over the years, and I have no complaints!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Linda, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Rudolph

I had a great experience with the service for my air conditioner. Initially, I thought there was a problem, but it turned out to be a blocked airflow vent. The technician quickly identified the issue, and everything worked perfectly afterward. I've only needed to reach out once, and their response time was excellent. I’ve even recommended them to others!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rudolph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Adrienne

I recently used my warranty for a washer issue, and the technician fixed it quickly. I also had a plumbing problem, but when the plumber arrived, it had stopped leaking. I was pleased that I could switch to a different issue without hassle. Overall, I've had great service from 2-10 for years, with no complaints about their responsiveness and support.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Adrienne, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Leandro

I recently used the warranty service for my home appliances and had a great experience. An electrician promptly addressed a recurring fuse issue with thoroughness and politeness. Additionally, when my refrigerator started leaking, the work order was handled quickly. Overall, I've had positive interactions with the service, even though I've only needed it a couple of times.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Leandro, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Thane

I submitted my request online and received prompt feedback. A technician was dispatched quickly and managed to fix my twin ovens, which are no longer manufactured. I was worried about having to replace both, but he replaced the heating element successfully. Overall, my experience with the service was very positive and I was extremely pleased with the assistance provided.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Thane, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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James

I recently used my home warranty for my AC system, and the service was excellent. The technician quickly identified that the issue was just a blocked airflow vent, and everything was fixed in no time. This is my third warranty company, and I find this one the easiest to deal with. Filing a claim online is intuitive, and they respond quickly. I’ve already recommended them to others!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Tanya

Overall, this is a good warranty company. I have had prompt service and follow up when needed. My issue is with the policy of paying companies multiple times for coming out after misdiagnosis of the issue. There’s a limit to how much each repair or replacement can cost. The repair visits are deducted from that amount. In my case, the company came three times and finally decided it couldn’t be repaired. Why wasn’t this diagnosed on the first visit and if not why does the consumer bear the cost? This company’s ineptitude cost me 200.00 of my limit, leaving me with next to nothing on the policy to replace it. A better practice would be to have the company absorb the cost if the misdiagnosis of the problem or they fail to properly repair the appliance on the first visit. Otherwise, it’s an incentive for them not to do it right, if they can run up the charges. I don’t ever want them to refer that company to me again for repair of my appliances.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tanya, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 25th, 2024

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Verified Customer

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Arnoldo

I had a mixed experience with customer service. The air conditioning technician was knowledgeable and fixed my issue, but I found the customer service representative rude for questioning my website skills. Additionally, I didn't appreciate hearing political opinions during a service call. Overall, the technical help was good, but the customer service needs improvement.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Arnoldo, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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David

I had a great experience with the service team. When my refrigerator broke, they quickly sent someone to help and even provided a cooler for my food. They couldn't fix it but offered a generous replacement. The dishwasher service was efficient, and they quickly resolved my stove issue with a new appliance when parts were unavailable. Overall, their prompt and effective service keeps me coming back!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Dennis

I love my 2-10 Home Buyers Warranty It has been Great, but unfortunately like everything else the premiums are going way up . I pay for a warranty for our daughters home and ours. Hers just renewed over $30.00 more a month if mine goes up that much in December I will have to rethink keeping it. $60.00 more a month is going to be very hard in this economy. Thankfully she never had to use it in the last year, but we did twice on the Fridge and Microwave. So I am worried about the price increase.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Dennis, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 18th, 2024

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Verified Customer

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Keith

I recently had some sink work done and I couldn't be happier with the service. Initially, we thought we needed to replace the entire faucet, but the technician from 2-10 came in and replaced the hose line instead, saving us a lot of money. The service was quick, professional, and very clean. I highly recommend their expedited service for anyone looking to save money in the long run.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Keith, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Shawn

I've had to use my warranty a couple of times for my air conditioner, and currently have a few claims in process. The response time is impressive, with contractors reaching out promptly to address the issues. They are efficient in setting up appointments and fixing the problems, providing a hassle-free experience. Overall, I'm satisfied with the service and support provided by the warranty company.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Elaine

I recently had a water heater issue that ended up costing more than expected, but the response time and customer service from the company was great. The technician came out promptly and fixed the problem. I've also had a dishwasher issue in the past that was quickly resolved. Overall, the quick turnaround and reassuring customer service make me highly recommend this company for any appliance repairs.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Elaine, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024

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Verified Customer

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Anonymous

My experience with the repair service for my washing machine was overall positive. Initially, there was a noise issue which was fixed by replacing the tumbler. However, shortly after, a leak occurred and a connection needed replacement. It was a bit challenging to schedule two repairmen due to the nature of the repair, but once it was done, there were no more issues with noise or leaks. The vendor provided good service throughout the process.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Anonymous

I've used this service multiple times for my garage door opener and dryer issues. Overall, it's been a positive experience. The only downside is waiting for a number to proceed with the claim. It's easier when using their professionals, although I prefer my own trusted service providers. It's more convenient but having strangers in my home can be a concern.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Thomas

I have been using the same repair vendor for 27 years and recently faced issues when told I couldn't use them. I insisted on my choice as they have been reliable. Despite a minor hiccup with one person, the rest have always been efficient and trustworthy. I prefer continuity for my home repairs and have had a positive experience overall. Everything is good.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Anonymous

I had issues with multiple appliances from this company. The dishwasher and washing machine were replaced after multiple malfunctions, but the refrigerator continues to have problems despite multiple repair visits. I believe a replacement is necessary. Overall, the customer service has been responsive, but the recurring issues with the refrigerator have been frustrating.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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John

I recently had an issue with my refrigerator, but the technician who came to repair it was prompt and professional. He kept me informed throughout the process, from diagnosing the problem to ordering parts and scheduling the repair. I felt comfortable having him in my home, and he did a great job fixing the issue. Everything went smoothly, and my refrigerator is now working perfectly. I highly recommend their services.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Angel

I recently purchased a home warranty policy to address an issue with my heat pump. Initially, an independent contractor recommended replacing the entire unit, but after getting the warranty and having their contractor assess the situation, it turned out only a small part needed replacement. I was relieved to avoid the costly replacement of the entire unit and appreciate the service provided by the warranty company.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Angel, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Marcelle

I had a great experience with their service. I contacted them for my stove, and they were quick to respond and set up a visit. The technician was professional, answered all my questions, and fixed the stove efficiently. They ordered the necessary part and made sure everything was working perfectly before leaving. The service was straightforward, just as advertised, with no surprises. I was very pleased with the outcome.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Marcelle, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Greg

Just recently, our dishwasher broke down, and the service technician arrived promptly as scheduled. I paid my deductible, and although there was a slight delay in getting the parts, that wasn't the fault of 2-10 Home Buyers or the warranty company. When the parts arrived, the technician came out and fixed the dishwasher as promised, and the process went smoothly. Overall, I had a positive experience with the service provided.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Greg, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Thomas

I have had multiple positive experiences with the 2-10 Home Warranty program. Shortly after purchasing my house, the furnace and air conditioning system failed, but the warranty covered the full repair. Applying for the warranty was simple and everyone at the company has been very friendly. Overall, I highly recommend 2-10 Home Warranty for their excellent service and ease of use.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 25th, 2024

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Verified Customer

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Anthony

I had to use my warranty not very long ago because my ice maker wasn't working in my refrigerator. And so I went online and they have a portal set up online for homeowners. I logged in, put in all the required information, and as soon as I hit submit, within like 5 minutes, I got a message back and email telling me that my request had been submitted to a contractor.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Melinda

I needed to use it for my HVAC, and we called somebody to come and fix it. And it took a few days to get out. And then after they finally made it out, even within a 2 weeks time span, the HVAC was still not working, and it was over a hundred degrees outside. And it was very hot inside and it was during the summertime. So it was not a good experience. But they did write off on me to get a private company to come out and fix the problem. And of course, I had to pay the $89 fee and about $300 out of pocket to get it repaired. However, the actual repair would have cost about $1,500. So it just saved me, you know, about $1,300 in the end. I have another one with my oven, but they gave me the option to get it fixed or give me money to actually just purchase a new one. So it was like a heavy discount. They gave me money to actually get a new one.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Melinda, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Seanta

It's pretty convenient. When I first moved into my new home, the dishwasher started malfunctioning, and I had to get a new dishwasher because the dishes just were not cleaning. It took a few times where the guys that come out to service it, but ultimately I wound up getting a replaced dishwasher. You can easily log in online to file a claim. Usually get a response within 24 hours. And the service has always been positive so far. I've referred two of my friends who have purchased warranties as well.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Seanta, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Ronald

The most recent time was when I had some problems with my air conditioner. And at first, they came out and did some things which didn't solve the problem. So the same fella came out. They went ahead and found out that I needed, I believe it was a compressor or something like that. It was all he came out and took care of it. And it's been working fine since. The claims process went very smoothly. The company was on top of it, and they kept me in the loop as to what was going on.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ronald, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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William Airy Albuquerque, NM

We had our kitchen oven fail and 2-10 Home Warranty has agreed to replace it. They need to improve the people in their call center. One of the people I spoke to could barely speak English and I didn't speak her language. So we weren't able to communicate. And I just got frustrated and had to hang up. But other than that, the people that I have spoken to there generally have been helpful.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi William Airy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Michael

It was related to replacing a water heater, you know. They contacted the first plumber. This was just before the end of the year, and the first plumber sent out to look at it, and they wrote up kind of an estimate. But then they said they couldn't do the work until the beginning of the year, which would have been about 2 weeks later. So then I asked them 2-10 to route it to a different one, and they routed it to another one and immediately came over.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Christina

I had a broken garbage disposal. They came, they asked beforehand what model it was, and they replaced it immediately. They had the parts readily and available. I would say that they are very convenient. I do very much like their portal which makes it very easy for me to contact them or to submit a claim. They do contact really good contractors, and they're true to their word. We've had them for about 3 years now, and we will continue to pay for them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christina, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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jhender02 Garland, TX

Very good home warranty company. Always responsive when I have an issue and there is never any problem in filing a claim or getting someone to come out. I also like that they offer the option of getting a $150 rebate on a new appliance in lieu of having the old appliance repaired. I highly recommend 2-10 if you’re in the market for a home warranty company.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi jhender02, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Verified Customer

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Allesa

They're quick, as far as I'm concerned. I had a water issue. And they contacted somebody out of Tucson, they said they were coming, but they didn't show up. I got a hold of them, 'cause that's what I was told to do. They said they don't pay like they're supposed to and it's too far away. So I had to try to find somebody locally myself. So that didn't please me very much because 2-10 couldn't find anybody locally. But I don't think it's 2-10's problem. I think that it's people's work ethic problem, in that they can hardly find people to do the work for them locally.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Allesa, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Shawn

I needed a repair done and it took me three phone calls to find out that my call had been dropped or completed or closed out. But Rick, the guy that does the plumbing, is awesome, he's great. That's all I can say. He's awesome, he's great, and I'm thankful that he's on your team. But you guys are doing great. I appreciate your services and I thank you very much. One more thing is, we can write checks to the company, as I prefer that over cash. There was one service guy that said that he wanted cash and not a check and I didn't like that at all.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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John

I'm approaching 70. A phone is a difficult way to reach out to them, but I had a situation where what was thought to be fixed wasn't, and it was a little difficult to get to a phone person, a live person. But other than that, the issue was handled the following day. There was a part that he had to search for and he just called me today and will be at my earliest convenience to replace it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 13th, 2023

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Verified Customer

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Leo North Las Vegas, NV

2-10 Home Buyers Warranty has been our home warranty company for 25 years!! They have always been reliable and fair for our household. About 10 years ago, there was one issue that I had to discuss with the management but they resolved it favorably for us. We have no intentions of ever using a different company and we are extremely please with the service and protection that 2-10 Home Buyers Warranty provides! Keep up the good work and continue being reliable and fair to the home owners.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Leo, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 28th, 2023

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Verified Customer

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Rosemary

The HVAC person that came out, TJ, came to check my air conditioner and give me some feedback on that. I thought he was really, really good. So much so that I chose him to install my new air conditioner, that's how much I trusted him because I thought he was a good fellow and gave me good information. Navigating online and trying to get somebody on the phone is a little difficult.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Rosemary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Carolyn Egg Harbor, NJ

When calling in, wait times on hold seem to be getting better. I continue to be very pleased with this Home Warranty company having tried three others, and finally landing on 2-10, on the recommendation of a contractor when I was with a different company. This contractor said they prefer working with 2-10 as they’re easy to work with to get approvals, replacements and repairs done efficiently. I have three contracts and would recommend them to anyone who asks.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Carolyn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Leslie

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Leslie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Terri

I put in what I needed for warranty services and they scheduled immediately and had the people come out to fix the item. Our ice maker broke in our refrigerator so I put in the request to have it completed. They initiated the service and the company that was doing the servicing called quickly. They came out, checked to see what the problem was, ordered the new part, came back out and installed it, and everything was good to go.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terri, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Ann

I can only talk about my current experience and it was very good. I didn't know what to expect and I was very pleasantly surprised that it was as good as it was. It was part of when I bought the house. It was offered because the home is old, but I'm going to carry it next year after the warranty ends. I thought they were professional, I thought they were kind, I thought they were great. I was very, very happy with the results and I was happy that I picked 2-10.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ann, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Michael

They have listened to my problems, my feedback, and tried to solve the problem for me. Our AC went out in April and the company that came out said they needed to get a part for it. So we had to get a new company to come out because the old company kept on ghosting us and never came out to fix it. But the new company came out and fixed it within less than an hour.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Kenyatta

Superior customer support. I never had a situation that I called for that didn't get handled in a prompt manner. I've heard of other people having different warranty companies and the horror stories behind that so I'm very pleased with 2-10 Warranty. I needed to use my warranty because my in home built microwave went out and they sent somebody right over within a week to inspect it and found out that it was no good. Told me to go out and purchase one, which I did. They installed that one for me and reimbursed me the money I spent for the microwave.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kenyatta, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Christopher

Everything went well. I went online and then I received those emails letting me know that they were coming out to my house, who it was, and when they'll be there. And then I got the call from the the contractor. I only paid a $100 deductible and the gentleman who did the service did a great job. He was very professional and quick about the service and I think the value was good for $100. The part and the labor would probably be more.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christopher, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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Tracye

It's expensive, but putting in a new air conditioning unit is expensive. I've had really good service. I think it's been five years that I've had the warranty. There's been a couple of years when I haven't had to use them, but when I've needed them, they've been there for me. They replaced a whole air conditioning unit and it cost me $100.00, so I would highly recommend them. They always follow up just to make sure that everything's done.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tracye, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

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Verified Customer

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David

It's been good so far and we'll probably keep it. We did have one claim that we put through not too long ago and it was set up pretty fast. So when our air conditioner stopped working, it was probably about a month ago when we put in a claim and I believe it was on like a Thursday or Friday and we had someone out Monday to take a look at it. Everything other than the $75 initial surcharge was covered.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 20th, 2023

2-10 Home Buyers Warranty Reviews