2-10 Home Buyers Warranty: Read 4,320 User Reviews From Real Homeowners

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Verified Customer

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Barbaros Selnur Erdal Ponte Vedra, FL

I am still waiting on repairs to be completed for more than 2 months now

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbaros, thank you for your response. We're sorry to hear you're still waiting for a resolution, we're here to help. If you are still in need of assistance, please send us a private message at facebook. com/210HomeBuyersWarranty with your service address, and we'd be happy to review your claim and help you get this resolved.

Oct. 21st, 2021

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Verified Customer

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Abdul Rashid High Point, NC

The contractors did a bad job and 2-10 took their side instead of the customer

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Abdul, we're sorry to see we earned a poor rating from you. If you're interested in discussing the details of your experience, or if we can do anything to help, please send us a private message, here or on Facebook, and we'll be happy to assist in any way we can.

Oct. 11th, 2021

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Verified Customer

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Dallas

My air conditioner quit on me and they never showed up so I can ever find someone to get out here.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dallas, we're sorry to hear about your air conditioner. If you're ever in need of assistance, please know that we're here to help. If you need additional help, you can send us a private message on Facebook and we'll be happy to assist in any way we can. Thank you for your feedback and for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Verified Customer

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yassine bahammou Lorton, VA

It took 30 days to replace a water heater which is a crucial piece of appliance

4 years ago

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Verified Customer

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Joan Mierzwa Columbus, GA

I'm still waiting for a refund from them on lock replacement/new home. I've called many times.

4 years ago

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Verified Customer

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Collin Newberry Birmingham, AL

We are over 2 months after our claim was filed, and our appliance has not been replaced.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Collin. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 25th, 2021

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Verified Customer

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DEBORAH KENNEDY Vero Beach, FL

I made a service call for my washer machine and the service company never called me.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Deborah Kennedy. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 10th, 2021

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Verified Customer

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Corrie Brown Newark, DE

when you need them to cover something they don't cover the full amount that needs to be done.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello Corrie, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Verified Customer

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McFadden Waldorf, MD

It is not worth the money. You pay the service fee and still have to pay out of pocket

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello McFadden, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Verified Customer

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Blake Gibson Jacksonville, FL

Subs sent out were below par; took month for finalization; 2-10 wouldn’t honor warranty

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello Blake, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 10th, 2021

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Verified Customer

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DAVID B Dacula, GA

Poor seevice, i had multiple assurances if someone calling me back but didn’t hallen.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello David, thanks for letting us know about the problem you’re having. We can notify our escalation team. They can contact you promptly, if you’d like.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We apologize for the stress and frustration we’ve caused you over the past [LENGTH OF TIME].

Mar. 10th, 2021

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Verified Customer

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Anthony White Tucson, AZ

2 claims so far with over a month since initial service request and no solution at all

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Anthony. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 10th, 2021

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Verified Customer

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Shelley Glen Carbon, IL

Response time is awful especially when a furnace goes out when it's cold outside .

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shelley, we’re really sorry about how long it took for us to address your service request. We hate letting our clients down. Someone from our escalation team can contact you to discuss next steps if you’d like.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
Our goal is to make the service request experience easy for you. We hope you’ll give us that chance again.

Mar. 5th, 2021

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Verified Customer

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Stephanie Round Hill, VA

Gave me a runaround. Tries to get out of paying for services. Refused services.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello Stephanie, we’re terribly sorry that the service request process was so frustrating. We hate letting our clients down. If you’d like, someone from our escalation team can contact you to discuss next steps.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We hope you’ll give us another chance to make this right.

Mar. 2nd, 2021

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Verified Customer

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Eric Ciliberti Boca Raton, FL

Coverage is poor. They wouldn‚Äôt fully reimburse the cost of our new water heater.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello Eric, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 2nd, 2021

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Verified Customer

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Sydney L Showers Concord, NC

Important service not covered. Foundation repair

4 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sydney, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Feb. 23rd, 2021

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Verified Customer

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Kathy Torres Spring Lake, NC

They did not fix my microwave oven, but they did buy me out to get a new one for $12.53.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Kathy Torres. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 23rd, 2021

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Verified Customer

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J Gentry Mesa, AZ

Disappointed with the company not the service people that were sent out.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for your feedback we are sorry to hear about the issues you had with the independent service provider. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message on our Facebook Page or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

Feb. 4th, 2021

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Luis Rodriguez

The repairman was very friendly and professional. Good man

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Luis, thank you for sharing. We're glad to hear your experience went well! Thank you for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2025

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Jesse G

Easy to request service and no run around. Fantastic value

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jesse G, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 20th, 2025

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Stacey Thinn

The refrigerator that they replaced was not equal to what I had prior

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Stacey Thinn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 31st, 2025

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Michelle Gochoco

Efficient and professional. Highly recommended.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michelle Gochoco, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 30th, 2025

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Johanna Vasquez

Time saver. Prompt service, friendly and time efficient.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Johanna Vasquez, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2025

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Annette Benninger

Great and quick service. Happy to recommend!

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Annette Benninger, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2025

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Esther Velasco

I’ve been trying to get service since November 2024 We’re now in January 8, 2025, and they’re still waiting for that one contractor to answer.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Esther Velasco, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jan. 9th, 2025

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Margie

Prompt service, submission of claims is so easy

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Margie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 4th, 2025

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Pamela Woods

Money saved and good service for repairs.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Pamela Woods, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 2nd, 2025

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Boromacha Corolla

Coverage, dispatch speed, and overall customer experience.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Boromacha Corolla, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Gum Branch

Great company. Easy to request a service call.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gum Branch, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 9th, 2024

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Louis Leavell

Service Technician was competent and courteous. Great American kid!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Louis Leavell, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2024

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Tika

Fast response, arrived on-time, very professional and service was AMAZING!!!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tika, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 22nd, 2024

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Susan Romero

Technicians were knowledgeable, friendly and professional. Did an amazing job

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Susan Romero, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 28th, 2024

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Ricky Wooten

Always provide quick service and excellent customer experience!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ricky Wooten, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2024

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Im Khem

It is easy to file a claim and I had no issues getting my claims approved.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Im Khem, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2024

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Andrew Shillingford

Ease filing of claims and expert staff sent out to handle claims.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew Shillingford, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2024

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Mark Uggiano

Quick and easy filing, response and confirmation. Value equals the price.

1 year ago Edited July 22, 2025

Reply from 2-10 Home Buyers Warranty

Hi Mark Uggiano, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 21st, 2024

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Catrina Gaddy

Prompt response and adequate coverage. Worth the monthly service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Catrina Gaddy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 17th, 2024

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Device

they up graded contractors until they got it corrected with no addition call out cost.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Device, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 21st, 2024

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HANOVER

No problem filing a claim. Choice of company is usually excellent

1 year ago Edited April 24, 2025

Reply from 2-10 Home Buyers Warranty

Hi HANOVER, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 5th, 2024

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Larry Williams

Response time when claim is filed, quality of companies and technicians.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Larry Williams, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 30th, 2024

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Earsella Guy

There was a plumbing issue that got resolved, although there was a slight hiccup with one company. However, 2-10 stepped in and sent a different company that fixed the problem, leaving me extremely pleased. Overall, 90% of the time, everything has been smooth, and I appreciate the prompt resolution of the issue.

1 year ago Edited May 22, 2024

Reply from 2-10 Home Buyers Warranty

Hi Earsella Guy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 22nd, 2024

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Rick Hardin

Great warranty Co. Easy to use and reliable. Will renew my policy.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rick Hardin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 16th, 2024

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karen kolen

Good company and well worth the price! Can definitely recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi karen kolen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2024

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B. Johnson

I liked the overall process from filing the claim online to the completed job.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi B. Johnson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 4th, 2024

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cynthia ehnert Boston, MA

Have had 1-10 warranty service for years. Always have high quality technicians

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi cynthia ehnert, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 26th, 2024

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Debra B Perry

They deliver on what they commit too and so do the technitions

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Debra B Perry, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 15th, 2024

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John Brice

Raad from 5 star garage door was very professional and did a excellent job.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John Brice, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 8th, 2024

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Shelly Tomljanovich Phoenix, AZ

Jeff is very professional, knowledgeable and honest. He is prompt and friendly

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shelly Tomljanovich, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 9th, 2023

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MARIANA LOVES PUPPIES!

Service claim was easy to file, quick response and resolution.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi MARIANA LOVES PUPPIES!, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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RASIDAH ALI League City, TX

Ricky knew What he was doing and explained as he was working. He is very good

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi RASIDAH ALI, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 18th, 2023

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