2-10 Home Buyers Warranty: Read 4,457 User Reviews From Real Homeowners

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Verified Customer

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Daita Serghi Fairfax, VA

timely service, large network of contractors

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Daita Serghi, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Mar. 2nd, 2021

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Verified Customer

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Sara Wuthrich Godfrey, IL

Terrible Customer Service, inaccurate/contradicting information given to us by different CSR‚Äôs.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sara, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 2nd, 2021

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Verified Customer

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Julie Louisville, KY

I had to have replace hvac system and they would not help in any way after 13 years with the company.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julie, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 23rd, 2021

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Verified Customer

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Stefano Cazzaniga Greensboro, NC

Every single time I run into issues the delay the repairs and cause me extra costs and huge waste of time

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stefano Cazzaniga, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 4th, 2021

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Verified Customer

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Barbara Apex, NC

The objective was to come to my home and find ways to not work within the warranty and extort at $100.00 service fee

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 4th, 2021

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Verified Customer

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Julia Bella Vista, AR

All the repairmen sent were competent and respectful.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julia, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 9th, 2021

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Verified Customer

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A Houston, TX

Customer service is horrible and they don't try to accomdate the actual customer

5 years ago

Reply from 2-10 Home Buyers Warranty

We’re sorry and embarrassed that you didn’t receive the assistance you expected. We'd like a chance to make it right.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message on our Facebook Page or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

Feb. 4th, 2021

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Verified Customer

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Semere Wilmington, DE

Not happy. I needed their services for the dry wall in the kitchen and nobody fixed it and it has been over two weeks.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Semere. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 2nd, 2021

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Verified Customer

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Leonard Hay Winston Salem, NC

I had a gas leak but it was repaired via my warranty.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Leonard Hay, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 9th, 2021

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Verified Customer

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Debbie Eatonton, GA

Customer service is great but the coverage is terrible. I think it is a waste of money. I am not impressed.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Debbie, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Feb. 9th, 2021

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Anna Granger 704.650.5707

Great experience - great HVAC technician!!! Rely HVAC - highly recommend!

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anna Granger 704.650.5707, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 31st, 2025

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Ray

Very easy to file claim and everything was handled very quickly and easily.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ray, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 31st, 2025

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Donna Perry

2/10 has saved us alot of money and they have approved every claim for us

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Donna Perry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 11th, 2025

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Bridgette Davis

Florida Pro Services went above & beyond! Thanks for everything!

11 months ago Edited August 1, 2025

Reply from 2-10 Home Buyers Warranty

Hi Bridgette Davis, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 30th, 2025

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Pat

Easy to use. Warranty issues resolved in a timely manner. No hassle service.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Pat, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 7th, 2025

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Secunda Steele

Devin made the visit homely and friendly he did a great job in checking our AC Unit

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Secunda, we're glad to hear your experience with Devin went so well! Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 25th, 2025

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Steve Garbs

I had 2/10 for many years. Tried 3 others and came back to 2/10. Only one I'd ever use

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Steve Garbs, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 4th, 2025

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Peggy

Great service. Very fast and friendly. Technician vey knowledgeable. Would highly recommend

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Peggy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 25th, 2025

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Shawna Procter

Great service from all the vendors that they have contracted with for my repairs.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Shawna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2025

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Cynthia Lorenzen

Easy easy to make a claim online and was kept informed as to who service would be delegated to.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Cynthia Lorenzen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 24th, 2025

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Gitanjali Ray

We have been subscribed to 2-10 since 2009. And continued because of their service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gitanjali Ray, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 26th, 2024

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Jean

I tried a competitor after 3 months I came bak to 2-10 . This is by far the best ompany I known

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jean, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 25th, 2024

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nesha

The service is great. 👍🏾 The only issue is the wait period but other than that is awesome.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nesha, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 13th, 2024

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Florine Wood

My experience with 210 has been some of the best experience in getting my claims filed and met.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Florine Wood, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 22nd, 2024

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denny dalton

This company has employees who care about handling your service needs! They are awesome. Everyone

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi denny dalton, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 2nd, 2024

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Gene E

Excellent customer service and a warranty company that actually pays its claims!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gene E, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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ALFONZO MOORE

Great job!! Appreciate 2-10 and Airmedx, working together to get our AC problem resolved.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi ALFONZO MOORE, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 16th, 2024

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Gladis

Great service and worth it. I don’t have any complaints with 2-10, always here to assist!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gladis, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 4th, 2024

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Aurora Moes

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Aurora Moes, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 22nd, 2024

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Keisha Hulsey

I liked how quickly my claim was handled & the great customer service that I received.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Keisha Hulsey, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 17th, 2024

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Daniel Yates

very professional and great service in timely manner, above and beyond expectations.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Daniel Yates, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 4th, 2024

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Jason Ramos Hollywood, FL

2-10 always pulls through to help us in a timely manner and takes care of any issues we have

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason Ramos, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 22nd, 2024

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April Enomoto-haole Portland, OR

210 has been awesome!!! Very quick service and follow up is phenomenal!! Highly recommended!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi April Enomoto-haole, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Hattie Carr Fuquay-Varina, NC

2-10 Home Buyers Warranty and services are excellent. I highly recommend to home owners.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Hattie Carr, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 3rd, 2024

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Ashish Gambhir Springfield, VA

Very easy to use interface and process. Timely service by knowledgeable technicians.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashish Gambhir, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 9th, 2023

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Nicole Caple Fayetteville, NC

Fast service Contact agreement held by 2-10 Best company to have a home buyer warranty with.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Nicole Caple, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 31st, 2023

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Tonya Gilvin AZ

Easy to file claims and fast service. Have used it for years and worth the money.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tonya Gilvin, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 27th, 2023

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Chris Clark Columbus, OH

Mr. Water Heater Guy the contractor sent out was AWESOME! The scheduling of the appointment via 2-10 was OK

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Clark, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 4th, 2023

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Joni Topping

Very prompt efficient service! The plumber that was sent was great! RT&T Plumbing!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joni Topping, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 29th, 2023

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Lora Moore Madison, TN

Overall a good thing to have also they are very good about adhering to your need.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lora Moore, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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Sandra Fleming Island, FL

Ease of filing a claim, fast service, one price for service calls. Well worth the price!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sandra, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 11th, 2023

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Verified Customer

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Alyssa Sarvis

This is the 2nd time I have used this vendor and he is amazing very punctual and polite.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alyssa Sarvis, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Kari Ashburn, VA

Jessica was the best! She took control of the call and cares about her customers!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kari, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 24th, 2023

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Verified Customer

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Susan Vaughn Memphis, TN

So far each time I've had to schedule someone for an issue in my home, I received great service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan Vaughn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Verified Customer

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Ellen Athens, GA

Quick scheduling for service. Easy to use website. Providers are competent and professional.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Wanda Richmond, TX

Customer Service is poor. Follow up is very poor. This is not the first time. Customer care. is poor. Product/Service knowledge is poor. My issue is still not resolved and now my freezer door is frozen shut!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wanda, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 22nd, 2023

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FFROCK North Myrtle Beach, SC

I've had issues with my 15 year old air conditioner for 2 years. IT DOESN'T WORK! I was told by 2 companies it needs replacement, but they sent another company who keeps putting a bandaid on it. Waste of money.

4 years ago

Reply from 2-10 Home Buyers Warranty

We're sorry to hear you feel that way. If you feel like we've made an error please give us a call and we'll be happy to assist in any way we can.

Feb. 16th, 2022

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Siby M Brandon, FL

Their web site wont work for service request. Phone nobody answers or even answer after holding one hour transfer to some other department and hand up. Disorganized company in my experience, or was trying to avoid claims.

4 years ago

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Richard Delaquis Alexandria, VA

"The technician was prepared with a new component as the old one failed and was rusted tight.".

6 years ago

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Glen Fuquay-Varina, NC

Garbage. Have a warranty where a garage spring is specifically covered. The garage spring broke and they denied the claim stating "there must have been a pre-existing condition". Do not use this company.

6 years ago

2-10 Home Buyers Warranty Reviews