2-10 Home Buyers Warranty: Read 4,074 User Reviews From Real Homeowners

check_circle

Verified Customer

star star_border star_border star_border star_border

Kris Gilbert Warrenton, VA

They are very slow at getting you help and don't pay for hardly anything

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Alex Newberry, FL

Doesn't pay claims, liars, no one follows up, long wait times

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Christopher Brennan Virginia Beach, VA

It took over three and a half weeks to get my hot water heater fixed.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Cynthia Nelson Mesa, AZ

Process More stressful than ever, and on hold for very long time

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Cynthia, thanks for your review. We’re really sorry about the long hold time you dealt with on our phone system. We hate waiting on hold, too, and we really hate making you wait.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks for trusting us to protect your home. We’ll do our best to make it more convenient for you next time.

Mar. 25th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Ashlee Gainesville, GA

Very poor customer service and Terrible experience all together!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashlee, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homewarrantyreview or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 25th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous Schenectady, NY

Cause they’re garbage. They really have no customer service ethic.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 25th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Jane Doe Braselton, GA

They put on a band-aid. Not correct the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jane, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Hatcher Disputanta, VA

Barely cover anything, plumbing company they sent was terrible

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Hatcher, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Curtis Adams Parkville, MD

They use low level vendors. Can never get thru to customer service

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Curtis, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Robbie Denver, CO

Customer service is terrible. Responsiveness to client needs is terrible.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robbie, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it. If you’d like, someone from our escalation team can contact you.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 2nd, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Sherry Payne Covington, GA

Service company that was sent out did not know what he was doing

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sherry, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right, and we hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 24th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Alexis Rodriguez Reyes Jacksonville, FL

Contractors some times don't want to do any work.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alexis Rodriquez Reyes, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 9th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Cecil West Palm Beach, FL

Plumbing company not trained. $75.00 and gave 1 advise.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Cecil, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 8th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Dee Bazile Humble, TX

The warranty does not cover what was relayed from my builder.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Dee Bazile, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Feb. 8th, 2021

star star star star star

Regina

Quick response and service during a busy time!

2 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Regina, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 21st, 2024

star star star star star_border

Farzaneh Moghassemi

The technician that came was very professional, efficient, fast and clean.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Farzaneh Moghassemi, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2024

star star star star star

Velma Green Baltimore, MD

I LOVE the company promptness after a claim is filed

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Velma Green, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 1st, 2023

star star star star star

Paulette King Cypress, TX

I liked everthing about the service I received.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Paulette King, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 29th, 2023

star star star star star

Randy Haley Cumming, GA

Great service guy who fixed problem quickly.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Randy Haley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

star star star star star

Prudhvi Tampa, FL

Good. It has very positive service and value for money

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Prudhvi, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 21st, 2023

star star star star star

Olunike Banwo Omaha, NE

I love the responsive and timely manners.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Olunike Banwo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 9th, 2023

star star star star star

Diana passafiume Fleming Island, FL

Always helpful! Having this insurance is a piece of mine

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Diana passafiume, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 2nd, 2023

star star star star star

Timothy Ballard

Very quickly responded and kept me informed of the process

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Timothy Ballard, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

star star star star star

Teofilo Velez Hampstead, NC

Great service it is well worth the money

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Teofilo Velez, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

star star star star star

zelon zelon Miami, FL

Easy to file claim. Great customer service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi zelon zelon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

star star star star star

Chris Kohler Jacksonville, FL

Timely and very professional and personable technicians.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Kohler, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 29th, 2023

star star star star star

Shawn Jackson

Excellent service and great overall experience

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn Jackson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 25th, 2023

star star star star star

Rosann Carson Lehigh Acres, FL

Everyone I spoke to was very professional.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rosann Carson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 15th, 2023

star star star star star

Miyako Hennigan GA

Service was quick and amazing customer service!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Miyako Hennigan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

star star star star star

Scott Barbieri Myrtle Beach, SC

Prompt response and everything taken care in a flash!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Scott Barbieri, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2023

check_circle

Verified Customer

star star star star star

Me'Chelle 555 Phenix City, AL

So far prompt and professional repair technicians.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Me'Chelle 555, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 10th, 2023

check_circle

Verified Customer

star star star star star_border

Forrest Creasy Rogers, AR

Excellent management service, need a larger group of approved service providers

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Forrest Creasy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 10th, 2023

check_circle

Verified Customer

star star star star star

Ellen Bach Knoxville, TN

Easy to contact. Easy to file claim. Fast service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen Bach, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 8th, 2023

check_circle

Verified Customer

star star star star star

John Larry Monterey, CA

Great customer service. Reliable and quick response.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John Larry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star star star star_border

Melissa Clark Louisville, KY

It was very easy to setup and the service was completed in good time.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa Clark, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star star star star

Paul Bryan Canton, GA

Quick response time Service pro communication

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Paul Bryan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star star star star

Keith Caldwell Evansville, IN

Prompt and effective response to my issue

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Keith Caldwell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

check_circle

Verified Customer

star star star star star

Kristen Mooresville, NC

Like the fact that filing a claim is quick & painless.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kristen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

Angela M. Darden McDonough, GA

Very Good Service they helped got the Job Done

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Angela M. Darden, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

check_circle

Verified Customer

star star star star star

Haley Cornelius, NC

I like how easy it is to put in an issue.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Haley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

check_circle

Verified Customer

star star star star star

Bill S Callahan, FL

Very responsive and they do what they say they will do.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bill S, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 20th, 2023

check_circle

Verified Customer

star star star star star_border

Andrea Mahone Atlanta, GA

Very helpful when problems with certain home appliances occur.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Andrea Mahone, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

star star star star star

William Dayton, OH

Took care of our problems, no fuss, no mess

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2023

star star star star star

07Wildheart Denver, CO

Claim process simple, immediate resposne!

1 year ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi 07Wildheart, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 15th, 2023

star star_border star_border star_border star_border

Nelson Meredith Brooklyn, NY

The bigest ripoff don't fall for it their always have an excuses to disapprove service and you get stuck with their service fee not refundable.

5 years ago

star star_border star_border star_border star_border

Julie O Burns Ardmore, TN

The worst service ever. Sends out shady contractors refuses claims . Try your home owners insurance. Some offer warranties

5 years ago

star star_border star_border star_border star_border

Danielle Atwater, CA

Still have electrical issue. No one ever called once the claim was filed. Terrible experience. Requesting refund for the renewal premium!

5 years ago

star star star star star_border

Guadalupe Castaneda Albuquerque, NM

Customer service was good and it didn’t take long to get everything done.

5 years ago

star star star star star_border

F. Rivera The Bronx, NY

Sometimes service providers take more than 24 hours to respond to an emergency!

5 years ago

star star star star_border star_border

Ron Zachow

Need to have Services closer to home, so we don't have to wait days to get assistance

5 years ago

2-10 Home Buyers Warranty Reviews