2-10 Home Buyers Warranty: Read 4,063 User Reviews From Real Homeowners

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Verified Customer

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Anonymous Schenectady, NY

Cause they’re garbage. They really have no customer service ethic.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 25th, 2021

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Verified Customer

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Jane Doe Braselton, GA

They put on a band-aid. Not correct the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jane, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

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Verified Customer

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Hatcher Disputanta, VA

Barely cover anything, plumbing company they sent was terrible

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Hatcher, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Verified Customer

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Curtis Adams Parkville, MD

They use low level vendors. Can never get thru to customer service

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Curtis, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

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Verified Customer

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Robbie Denver, CO

Customer service is terrible. Responsiveness to client needs is terrible.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robbie, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it. If you’d like, someone from our escalation team can contact you.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 2nd, 2021

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Verified Customer

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Sherry Payne Covington, GA

Service company that was sent out did not know what he was doing

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sherry, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right, and we hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 24th, 2021

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Verified Customer

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Alexis Rodriguez Reyes Jacksonville, FL

Contractors some times don't want to do any work.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alexis Rodriquez Reyes, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 9th, 2021

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Verified Customer

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Cecil West Palm Beach, FL

Plumbing company not trained. $75.00 and gave 1 advise.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Cecil, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 8th, 2021

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Verified Customer

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Dee Bazile Humble, TX

The warranty does not cover what was relayed from my builder.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Dee Bazile, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Feb. 8th, 2021

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Olunike Banwo Omaha, NE

I love the responsive and timely manners.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Olunike Banwo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 9th, 2023

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Diana passafiume Fleming Island, FL

Always helpful! Having this insurance is a piece of mine

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Diana passafiume, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 2nd, 2023

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Timothy Ballard

Very quickly responded and kept me informed of the process

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Timothy Ballard, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 6th, 2023

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Teofilo Velez Hampstead, NC

Great service it is well worth the money

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Teofilo Velez, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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zelon zelon Miami, FL

Easy to file claim. Great customer service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi zelon zelon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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Chris Kohler Jacksonville, FL

Timely and very professional and personable technicians.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Kohler, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 29th, 2023

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Shawn Jackson

Excellent service and great overall experience

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Shawn Jackson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 25th, 2023

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Rosann Carson Lehigh Acres, FL

Everyone I spoke to was very professional.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rosann Carson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 15th, 2023

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Miyako Hennigan GA

Service was quick and amazing customer service!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Miyako Hennigan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

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Scott Barbieri Myrtle Beach, SC

Prompt response and everything taken care in a flash!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Scott Barbieri, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2023

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Verified Customer

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Me'Chelle 555 Phenix City, AL

So far prompt and professional repair technicians.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Me'Chelle 555, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 10th, 2023

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Verified Customer

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Forrest Creasy Rogers, AR

Excellent management service, need a larger group of approved service providers

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Forrest Creasy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 10th, 2023

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Verified Customer

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Ellen Bach Knoxville, TN

Easy to contact. Easy to file claim. Fast service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen Bach, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 8th, 2023

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Verified Customer

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John Larry Monterey, CA

Great customer service. Reliable and quick response.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John Larry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Melissa Clark Louisville, KY

It was very easy to setup and the service was completed in good time.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa Clark, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Paul Bryan Canton, GA

Quick response time Service pro communication

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Paul Bryan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Keith Caldwell Evansville, IN

Prompt and effective response to my issue

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Keith Caldwell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Kristen Mooresville, NC

Like the fact that filing a claim is quick & painless.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kristen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 30th, 2023

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Verified Customer

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Angela M. Darden McDonough, GA

Very Good Service they helped got the Job Done

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Angela M. Darden, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

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Verified Customer

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Haley Cornelius, NC

I like how easy it is to put in an issue.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Haley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

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Verified Customer

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Bill S Callahan, FL

Very responsive and they do what they say they will do.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bill S, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 20th, 2023

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Verified Customer

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Andrea Mahone Atlanta, GA

Very helpful when problems with certain home appliances occur.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Andrea Mahone, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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William Dayton, OH

Took care of our problems, no fuss, no mess

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2023

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07Wildheart Denver, CO

Claim process simple, immediate resposne!

1 year ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi 07Wildheart, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 15th, 2023

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Nelson Meredith Brooklyn, NY

The bigest ripoff don't fall for it their always have an excuses to disapprove service and you get stuck with their service fee not refundable.

4 years ago

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Julie O Burns Ardmore, TN

The worst service ever. Sends out shady contractors refuses claims . Try your home owners insurance. Some offer warranties

5 years ago

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Danielle Atwater, CA

Still have electrical issue. No one ever called once the claim was filed. Terrible experience. Requesting refund for the renewal premium!

5 years ago

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Guadalupe Castaneda Albuquerque, NM

Customer service was good and it didn’t take long to get everything done.

5 years ago

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F. Rivera The Bronx, NY

Sometimes service providers take more than 24 hours to respond to an emergency!

5 years ago

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Ron Zachow

Need to have Services closer to home, so we don't have to wait days to get assistance

5 years ago

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C V Moorestown, NJ

Good claim payment history. Easy website

5 years ago

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Edward Tripp Rochester, NY

I have used several times and received great service.

5 years ago

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Cheryl Joordens Sacramento, CA

The vendor for the air conditioner has not completed the work and it has been over a month

5 years ago

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vincent Vancouver, WA

Convenient and easy to use . Always a good experience

5 years ago

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Michele Vandergrift, PA

Always there Extremely Courteous and polite

6 years ago

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Armando Diaz Lathrop, CA

They are quick to solve your problem and easy to get a hold of

6 years ago

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Whit Moss Point, MS

Great company. Very professional. Great customer service.

6 years ago

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Steve Ferguson Sylvania, OH

Had to call service company to make appt but after that everything went smooth

6 years ago

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Nicole Hagerty Youngstown, OH

The online portion is more user friendly than talking to the actual people.

6 years ago

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Jennifer Washington, DC

I was without A/C for over 2 weeks in 95+ degree weather. It actually never got fixed. We ended up fixing it ourselves.

6 years ago

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Karen Udom Dayton, OH

Pleased with the convenience of getting someone out to our house for service.

6 years ago

2-10 Home Buyers Warranty Reviews