2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Jaime Chandler, AZ

Worst company ever. HORRIBLE customer service, communication, contractors, phone wait times, follow up. Absolutely horrible!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jaime, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Robert Tucson, AZ

They were able to fix the AC failure, but not the washer when it broke.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Kathy Middletown, OH

My realtor recommend 2-10. They give very quick response.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kirti Patel

Prompt and friendly reply to service call.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kirti, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Vinod Kumar Chandrashekar

Very prompt and quick resolution and response

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vinod, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Terry

Great customer service, response, and fares

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Michael Durban

Fast response with skilled technicians. Easy-to-use

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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AHolmes

New home surprises handled quickly good techs

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi AHolmes, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kathleen Santiago

They are easy to notify and receive service quickly

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathleen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Floyd Lowman

Any company where you have to wait on hold for nearly 3 hours on consecutive days has no interest in customer service.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Floyd, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Jack Mos Woodbridge, VA

It is the absolute worst home warranty I have ever had and I had 2 other companies. It is impossible to speak with someone. I have been on hold for 1 and half hours and the portal doesn't work. 2-10 is terribly slow in ordering parts or resolving issues. My ac has been out for 6 weeks and I am still waiting for 2-10 to handle ot. They have ordered the wrong part twice. I would never use them again.

4 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Jack, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 21st, 2022

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Lizabeth Elder Louisburg, NC

Repairs take 3 months & longer. I reported a problem 3 months before my contract expired- it expired unresolved. 210 is awful.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lizabeth, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Mark A Solley Niles, OH

Showed up on time, were pleasant & fixed it in a jiffy.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Reggie Destin Nashville, TN

Quick and fast feedback on warranty issues.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Reggie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Alvin Montilla Dumfries, VA

The service is great and it's easy to access online.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Wayne L Carrel Homer, GA

Professionalism speed in replies and follow up

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Beth Dotan San Marcos, CA

Request for water heater service handled quickly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Beth, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Donna Bridge San Antonio, TX

Easy to work with, responsive when claims are submitted.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Ms. Psillos Louisville, KY

High price you can never get anyone on the phone and your website to schedule am appointment needs work

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ms. Psillos, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Gertrude Johnson Ruther Glen, VA

Whenever I've called them they've always handled it ASAP.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gertrude, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Verified Customer

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Justin Hege Wellsville, PA

Last experience was Proficient and friendly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Verified Customer

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Henry Jacksonville, FL

They appear to be GENUINELY concerned about your issues

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Henry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Danielle Miller Dayton, OH

Response time and customer service of contractor.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Danielle, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Stella Elsharif

Fast and efficient! Wish a senior discount!

4 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Stella, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Karen Jacksonville, FL

Good customer service, and answering emails in timely manner

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Karen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Verified Customer

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Stacy Nelson Columbia, SC

Unexplained fees and slow service with contractors. Contractor fees should be explained up front

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stacy, all contractor fees should be clear up front. If you have experienced any unexpected fees at the time of repair, please give us a call as this is likely a mistake.

Jun. 30th, 2022

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Susan Greene Marietta, GA

They don't cover anything. We had to oh out of pocket to replace most things and trying to get someone out here that they hired was a nightmare.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Theresa Lenart Millersville, MD

Very easy to work with and good response time

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Theresa, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Shelly Barnes Bradenton, FL

Convenient professional easy to use app or phone

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shelly, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Rita Cross

Easy to do business with. Great customer service. Easy process to make a claim and get issue repaid issues resolved. Great communication throughout.

4 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Rita, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Janis McHaney Bella Vista, AR

Responsiveness from both h 2-10 and their contractors.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Jessica Lavengood Sanford, NC

My claim was easy to file and fixed very quickly

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jessica, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Diamond Ali Carrollton, TX

Prompt response on service request,Highly recommended

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Diamond, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Amber Cipriani Sugarloaf, PA

Our first claim was easy, and met our expectations.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Amber, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Fran

Quick to get a repair company for my needs. Always had good servicemen come to work on the issues.

4 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Fran, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Jerre Olson Longs, SC

Fixed what I needed just had to wait for service on a few hot days with no a/c.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jerre, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Anonymous Fayetteville, NC

Usually it's an easy system to use, so I'd say it is pretty user friendly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Chandra Clayton Sherwood, AR

It was great service and an easy process.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chandra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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JEANNETTE N HEATHERLEY Jacksonville, FL

Expensive with little coverage, took awhile to receive approval for work to be done on my AC.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennette, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Timmy Suffolk, VA

They're always there when I need them. The price is going up too high.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Timmy, thank you for your sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Krystina Kennedy Newport News, VA

Love the policy. It's fast and efficient.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Krystina, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Tommy Jackson Texarkana, TX

Ac was leaking and sent workers out next day.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tommy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Gene Ungarean Naples, FL

Don't value customers. They don't care to help with timelines. Could care less about you. The got this money in advance.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gene, we're sorry to hear how you feel. If you'd like to discuss your experience in further detail, please give us a call and we'll be happy to help. Thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Iyama Phenix City, AL

Very affordable. I have used my warranty a couple times.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Iyama, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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John Leland, NC

I have no problems for now. I've been satisfied.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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Verified Customer

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Marc McGowan Townville, SC

Very easy to get a repair work order going

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Marc, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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Verified Customer

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M Villacis Sun City Center, FL

Prompt at scheduled time..technician was professional.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi M, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Johanna Gilbert New Bern, NC

Excellent service when ever I call! Never had a problem!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Johanna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Carmen Alexander Venice, FL

They listened, they provided and they delivered!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Carmen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Shawntae Omaha, NE

Fast and quick sufficient services in a timely manner

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shawntae, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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