2-10 Home Buyers Warranty: Read 4,487 User Reviews From Real Homeowners

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Jack Mos Woodbridge, VA

It is the absolute worst home warranty I have ever had and I had 2 other companies. It is impossible to speak with someone. I have been on hold for 1 and half hours and the portal doesn't work. 2-10 is terribly slow in ordering parts or resolving issues. My ac has been out for 6 weeks and I am still waiting for 2-10 to handle ot. They have ordered the wrong part twice. I would never use them again.

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Jack, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 21st, 2022

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Lizabeth Elder Louisburg, NC

Repairs take 3 months & longer. I reported a problem 3 months before my contract expired- it expired unresolved. 210 is awful.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lizabeth, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Mark A Solley Niles, OH

Showed up on time, were pleasant & fixed it in a jiffy.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Reggie Destin Nashville, TN

Quick and fast feedback on warranty issues.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Reggie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Alvin Montilla Dumfries, VA

The service is great and it's easy to access online.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Wayne L Carrel Homer, GA

Professionalism speed in replies and follow up

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Beth Dotan San Marcos, CA

Request for water heater service handled quickly.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Beth, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Donna Bridge San Antonio, TX

Easy to work with, responsive when claims are submitted.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Ms. Psillos Louisville, KY

High price you can never get anyone on the phone and your website to schedule am appointment needs work

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ms. Psillos, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Gertrude Johnson Ruther Glen, VA

Whenever I've called them they've always handled it ASAP.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gertrude, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Justin Hege Wellsville, PA

Last experience was Proficient and friendly.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Henry Jacksonville, FL

They appear to be GENUINELY concerned about your issues

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Henry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Danielle Miller Dayton, OH

Response time and customer service of contractor.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Danielle, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Stella Elsharif

Fast and efficient! Wish a senior discount!

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Stella, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Karen Jacksonville, FL

Good customer service, and answering emails in timely manner

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Karen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Stacy Nelson Columbia, SC

Unexplained fees and slow service with contractors. Contractor fees should be explained up front

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stacy, all contractor fees should be clear up front. If you have experienced any unexpected fees at the time of repair, please give us a call as this is likely a mistake.

Jun. 30th, 2022

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Susan Greene Marietta, GA

They don't cover anything. We had to oh out of pocket to replace most things and trying to get someone out here that they hired was a nightmare.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Theresa Lenart Millersville, MD

Very easy to work with and good response time

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Theresa, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Shelly Barnes Bradenton, FL

Convenient professional easy to use app or phone

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shelly, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Rita Cross

Easy to do business with. Great customer service. Easy process to make a claim and get issue repaid issues resolved. Great communication throughout.

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Rita, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Janis McHaney Bella Vista, AR

Responsiveness from both h 2-10 and their contractors.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Jessica Lavengood Sanford, NC

My claim was easy to file and fixed very quickly

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jessica, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Diamond Ali Carrollton, TX

Prompt response on service request,Highly recommended

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Diamond, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Amber Cipriani Sugarloaf, PA

Our first claim was easy, and met our expectations.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Amber, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Fran

Quick to get a repair company for my needs. Always had good servicemen come to work on the issues.

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Fran, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Jerre Olson Longs, SC

Fixed what I needed just had to wait for service on a few hot days with no a/c.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jerre, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Anonymous Fayetteville, NC

Usually it's an easy system to use, so I'd say it is pretty user friendly.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Chandra Clayton Sherwood, AR

It was great service and an easy process.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chandra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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JEANNETTE N HEATHERLEY Jacksonville, FL

Expensive with little coverage, took awhile to receive approval for work to be done on my AC.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennette, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Timmy Suffolk, VA

They're always there when I need them. The price is going up too high.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Timmy, thank you for your sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Krystina Kennedy Newport News, VA

Love the policy. It's fast and efficient.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Krystina, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Tommy Jackson Texarkana, TX

Ac was leaking and sent workers out next day.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tommy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Gene Ungarean Naples, FL

Don't value customers. They don't care to help with timelines. Could care less about you. The got this money in advance.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gene, we're sorry to hear how you feel. If you'd like to discuss your experience in further detail, please give us a call and we'll be happy to help. Thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Iyama Phenix City, AL

Very affordable. I have used my warranty a couple times.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Iyama, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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John Leland, NC

I have no problems for now. I've been satisfied.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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Marc McGowan Townville, SC

Very easy to get a repair work order going

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Marc, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 3rd, 2022

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M Villacis Sun City Center, FL

Prompt at scheduled time..technician was professional.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi M, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Johanna Gilbert New Bern, NC

Excellent service when ever I call! Never had a problem!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Johanna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Carmen Alexander Venice, FL

They listened, they provided and they delivered!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Carmen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Shawntae Omaha, NE

Fast and quick sufficient services in a timely manner

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shawntae, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Mowery Casa Grande, AZ

fast, effeicient, and got things going right away

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mowery, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Lynne Cumming, GA

The service people appear to be extremely competent.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lynne, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Lorie Moore Hope Mills, NC

Timely. Sends great contractor's to do jobs

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lorie, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Anonymous Mount Olive, AL

We've used it now multiple times. It's pretty simple.

4 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Matthew ORourke Raleigh, NC

Poor customer service, poor planning, poor management, poor vendor selection, poor communication. A complete and total disaster.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Matthew, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

May. 12th, 2022

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Jennifer Hilsabeck Suwanee, GA

My washing machine has been broken for a month now and I am still waiting for it to be repaired. Completely unacceptable!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

May. 12th, 2022

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Miriam Eve Tidwell Columbus, GA

quick, clean, does what they say, on time

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Miriam, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 12th, 2022

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Erin Brown Grand Prairie, TX

The quality of professionals they used are outstanding.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Erin, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 12th, 2022

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Kerrick D Bruner Hertford, NC

They do a great job with working with the customer.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kerrick, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 2nd, 2022

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James Roswell, GA

Responsive service call. Quality contractor.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 2nd, 2022

2-10 Home Buyers Warranty Reviews