2-10 Home Buyers Warranty: Read 4,429 User Reviews From Real Homeowners

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Verified Customer

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Marvin

2-10 responded to twor equests. First one was handled in a timely manor but second one took over two months to resolve. Seems one employee was fired and the second employee quit. This left a supervisor to cover their territories and I would imagine his own as well.

3 years ago Edited April 6, 2022

Reply from 2-10 Home Buyers Warranty

Hi Marvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Michael

Coverage was said to be without problem and by my assessment they're correct.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Michael, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Verified Customer

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Kaylyn

Very efficient. Repaired the bathroom toilet.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kaylyn, we're glad to hear your toilet got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Verified Customer

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Lewis

Their response time is great, excellent. I had no issues.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lewis, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Verified Customer

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Anonymous

I requested service online and I got what I wanted.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Verified Customer

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Kimberly

The customer service was friendly and knowledgeable.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Kimberly, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

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Verified Customer

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Anonymous

I got a quick response. I used it once for a problem with the range.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

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Verified Customer

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Harold Roberson Alpharetta, GA

Responded immediately to an ice maker repair.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Harold, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 23rd, 2022

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John Chowske Saint Augustine, FL

Always an immediate response with excellent service providers

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi John, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Bobbie Boyd Niles, OH

Dishwasher part is no longer available so company sent a buyout offer that wouldn't even be enough to purchase another dishwasher.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bobbie, we're sorry to hear how you feel about your recent experience. If you feel we did not honor our coverage, please give us a call and we will review your claim with you. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time.

Mar. 28th, 2022

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Verified Customer

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Syed K Qadri Lawrenceville, GA

Customer service is the best and quick response.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Syed, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Verified Customer

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Jeannette Jackson Little Rock, AR

Takes too long for the contractor to get in touch with you after you call in the claim

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jeannette, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Verified Customer

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Ted Haller Scottsdale, AZ

They get the job done, and do not blame problem on maintenance

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Ted, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Verified Customer

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Kendrick Atlanta, GA

Customer service is courteous and helpful

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kendrick, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Verified Customer

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Charles Fullerton Spotsylvania, VA

They worked hard to get my problem solved

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Charles, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Verified Customer

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Hyacinth Pickersgill Missouri City, TX

Good customer service, efficiency, and proficiency.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Hyacinth, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Verified Customer

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Mike Caprio Green Valley, AZ

Prompt and efficient, friendly vendors and customer service

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mike, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Gloria D, Clark Birmingham, AL

Because you have to pay the 100.00 deductible twice if they send the wrong people to fix the problem

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gloria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Verified Customer

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Kirsty Lorenzo Norfolk, VA

So far all requests for service have been fulfilled properly and promptly

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Kirsty, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Verified Customer

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Elizabeth Yunker Greensboro, NC

Very friendly took time to explain policies

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Elizabeth, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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Everett Lee Shaffstall Coats, NC

Always takes care of any problems we have had.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Everett, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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STEVEN ALANIZ Jefferson, GA

easy to file claim, prompt capable service

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Steven, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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Gary R. Keehner Lexington, KY

Because they send the best Company out !

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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Claire Clerkin Cumming, GA

Quick courteous and very organized reaponse

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Claire, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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Maureen Marro Myrtle Beach, SC

Wording on contract misleading in regards to coverage on appliances. Upgraded policy is worthless.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Maureen, we're sorry to hear you feel that way but we appreciate your feedback. Thank you for being a part of 2-10 Home Buyers Warranty.

Mar. 7th, 2022

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Verified Customer

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Keith edmunds Panama City Beach, FL

Ease and good choices on the majority of vendors

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Keith, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 7th, 2022

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Verified Customer

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Sharon Murdoch Burnet, TX

Have always responded promptly to service requests .

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 7th, 2022

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Verified Customer

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Harish Napoleonville, LA

Never able to reach customer service on the phone. It was a good experience getting the warranty.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Harish, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Amy M Maryland Heights, MO

They offer Great service and great coverage

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Amy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Verified Customer

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Evelyn Narris Leland, NC

Quick response and excellent job by plumber

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Evelyn, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Verified Customer

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Gabriel Moreno Zephyrhills, FL

Services call and repairs taken care of expeditiously

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gabriel, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Verified Customer

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TEZZRA REGESTER-BROOKS Virginia Beach, VA

Lack of contractors, reimbursement policy, service fees when contractors come to home.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tezzra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Verified Customer

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Noelle Pinckney District Heights, MD

I always get excellent service and great customer service

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Noelle, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Verified Customer

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Jessie

The service man that came when my heat went out did an excellent job.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jessie, we're glad to hear your heat got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 23rd, 2022

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William Wheeler Ft Mitchell, KY

I'd say 5 star, but I've been trying to get my ice maker fixed for 5 months now.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're sorry to hear about the issues you've experienced with your ice maker. If you are still in need of assistance, please send us a private message at facebook .com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 16th, 2022

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Verified Customer

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Melissa Gaydos Louisville, KY

Fast service to fix any problems that you may have.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Verified Customer

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Dennis Morgan West Chester, PA

Horrific. Don't do it. We reported an emergency of no heat on the 22nd of January and have never heard back from the assigned service provider

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dennis, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook .com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 10th, 2022

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Verified Customer

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Lynn M Carpenter Terre Haute, IN

Knowledgeable, courteous, considerate, professional

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lynn, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Verified Customer

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Jennifer Tillery Wilmington, NC

Very prompt with getting our problem fixed

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Verified Customer

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Alice DeGaetano Wake Forest, NC

Their services are great, easy and no hassle. Well worth

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alice, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Verified Customer

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Amy Flinn Littleton, CO

Promptness, friendly, knowledgeable. Gets the job done.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Amy, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Christine Atlanta, GA

They always send out nice people that know their job.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Mark Palmer Maxton, NC

Great prices for coverage, quick response times.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Deborah Pittsburgh, PA

There is a long wait and people can be difficult to get a hold of. We still have no hot water.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Deborah, we're sorry to hear about the issues you've experienced. If you are still in need of assistance, please let us know and we'll be happy to help get this resolved.

Feb. 10th, 2022

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Verified Customer

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Lisa Willcut Vine Grove, KY

Technician was great! But my furnace went out again two days later and won't come back on

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lisa, we're glad to hear your technician was great but sorry to hear your furnace went out again. If you are still in need of assistance, please let us know and we'll be happy to help get it resolved.

Feb. 10th, 2022

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Verified Customer

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Kevin Baxter Randallstown, MD

2-10 was responsive to my service request.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kevin, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Verified Customer

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Brandi Lienemann Omaha, NE

Timely, easy and convenient when making a claim.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Brandi, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Verified Customer

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Cathy Wiley Port Orange, FL

Very professional and caring - keeps me updated

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cathy, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Verified Customer

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Gena M Cruz Tampa, FL

Have no problems communicating with the company

4 years ago

Reply from 2-10 Home Buyers Warranty

Hey Gena, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Martha Evans Indianapolis, IN

Prompt personable response to needed service!

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Martha, thank you for sharing and for being a part of 2-10 Home Buyers Warranty!

Feb. 10th, 2022

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