2-10 Home Buyers Warranty: Read 4,429 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Divakar Rajashekaran Ashburn, VA

Impeccable service and wide range of options and coverage.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Divakar Rajashekaran, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 8th, 2021

check_circle

Verified Customer

star star star star star_border

philip gibbs Tucker, GA

limited use of warranty so far. what use i have had has been satisfactory.

5 years ago

Reply from 2-10 Home Buyers Warranty

We’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 4th, 2021

check_circle

Verified Customer

star star star star star_border

Erin New Boston, TX

Great service but very long hold times when you need to speak with a person.

5 years ago

Reply from 2-10 Home Buyers Warranty

We’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

Feb. 4th, 2021

check_circle

Verified Customer

star star star star_border star_border

Ernest and Janet Welk Tucson, AZ

Awaiting contractor for roof leak; 2-10 called & said your on your own to find one!

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Ernest and Janet Welk, we’re sorry and embarrassed that you didn’t receive the assistance you expected. If you’d like, someone from our escalation team can contact you at your convenience.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We understand you’re upset, and we want to try to fix it. You’ve trusted us to protect your home, and we want to earn that trust back.

Feb. 4th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

marcus gipson Barling, AR

they took over 2 hours to answer the phone.ive had a repair in the service channel for almost 6 months

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Marcus Gipson. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 4th, 2021

check_circle

Verified Customer

star star star star star

Regina

5 service and great value for money

5 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Regina, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star_border star_border

George Laveen, AZ

They don’t do holiday service and I feel that they should. I had to wait a period of time.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi George, we’re really sorry about how long it took for us to address your service request. We hate letting our clients down.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
Our goal is to make the service request experience easy for you. We hope you’ll give us that chance again.

Feb. 2nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Joanne Austell, GA

It was a gift. I wish they would cover more things but it was a good experience working with them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joanne, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 9th, 2021

check_circle

Verified Customer

star star star star_border star_border

Carl Grayson, GA

The last instance I used my warranty,C57 I had to wait over a week to get service for my micorwave.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Carl, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

check_circle

Verified Customer

star star star star_border star_border

Ashley Norfolk, VA

Haven’t gotten much use out of it and customer service is a little bit confusing.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your feedback. We’re really sorry for the trouble you had with our customer service team and we will use this information to improve our services, so that your next experience will be much smoother.

Feb. 5th, 2021

star star star star star

LM_Tanner

"Outstanding warranty coverage—exceptional service and peace of mind. Highly recommend!"

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi LM_Tanner, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2025

star star star star star

Vinh Ngo

I like it because I have been with them long enough to evaluate them . Peace of mind .

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Vinh Ngo, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 5th, 2025

star star_border star_border star_border star_border

Brian Smith

After 30 days of no A/C, no repair of a simple part replacement and very limited status along the way. Having to switch contractors or do it myself. Ridiculous poor performance.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Brian Smith, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

May. 20th, 2025

star star star star star

Secunda Steele

Devin made the visit homely and friendly he did a great job in checking our AC Unit

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Secunda, we're glad to hear your experience with Devin went so well! Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 25th, 2025

star star star star star

Steve Garbs

I had 2/10 for many years. Tried 3 others and came back to 2/10. Only one I'd ever use

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Steve Garbs, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 4th, 2025

star star star star star

Peggy

Great service. Very fast and friendly. Technician vey knowledgeable. Would highly recommend

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Peggy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 25th, 2025

star star star star star

Michelle Taft

Friendly and quick service. From creating the ticket to having the company come out, it was faster than I expected.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michelle, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 4th, 2025

star star star star star

Alice Stokes

They come through for me everytime. They have great technician working with them. The company is Veteran Owned

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Alice, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2025

star star star star star

masoud gharehziaeddini

I am really happy with received service , Technician, Steve , Was nice , Expert and punctual. Highly recommend.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi masoud gharehziaeddini, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 29th, 2025

star star star star star

Bridget Brooks

2-10 is always reliable and fast! I have never had an issue when filing a claim and they have saved me a TON of money

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bridget Brooks, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2025

star star star star star

Jim Ramsey

First choice. Plumbing is so good that if I had to pay the whole thing out-of-pocket I would call them.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jim Ramsey, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 23rd, 2024

star star star star star

Lynn Goettel

2-10 has been a great warranty company. Easy to file a claim and great peace of mind having a home warranty

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lynn Goettel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 23rd, 2024

star star star star star

Vikkie Goyden

Everything was great. Robert the service guy was awesome. The people I talked to on the phone was very helpful.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Vikkie Goyden, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 6th, 2024

star star star star star

Richard Sullivan

Technician was courteous and professional. Did not leave a mess in the work area. Had to return and did it promptly.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Richard Sullivan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 30th, 2024

star star_border star_border star_border star_border

Zerkistan

You cant have a refrigerator loaded with food go out Thursday night. Then have someone call Friday afternoon to tell you he can come out Monday or Tuesday. I'm not sure what is happening with 2-10 but I will keep writing bad reviews with good reviews.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Zerkistan, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 18th, 2024

star star star star star

Sheanna Arnold

It was worth it as the companies dispatched out were professional, promot, friendly, and knowledgeable in their field.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thank you, Sheanna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 14th, 2024

star star_border star_border star_border star_border

kenya miles

The worst company to ever work with. I turned in a claim 2 MONTHS AGO about my water heater. I just had surgery and it’s depressing not to have water to shower with. I would never recommend this company to anyone. RUN FAR AWAY!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi kenya miles, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 30th, 2024

star star star star star

Marixa Gervacio

Great service and very responsive to my claims. I’ve have been using their services for over four years.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Marixa Gervacio, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 21st, 2024

star star star star star

Kathy Williams

Professional and pleasant customer service, easy to file claims with quick response,No regrets Thank you 2-10

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy Williams, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 9th, 2024

star star_border star_border star_border star_border

Malinda Oakman

I have been waiting on a review to get my air-conditioning fixed for a month. They will not do a call back and it takes them over an hour to answer your call. They contractor has even tried and no answer or call back. It has been almost a month now. I don't understand why?

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Malinda Oakman, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 30th, 2024

star star_border star_border star_border star_border

lot sav

we requested services for our air-condition on 7/1/24 up until now nothing has been done and begged them that we had an elderly mother living with us. We paid 2-10 warranty for 5 years now, Im very disappointed. It just shows that they dont care at all for their customers and no compassion for our elderly folks.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi lot sav, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 24th, 2024

star star star star star

Bernadette Bryant

Comes through on a pinch for sure . I have needed to file a claim a few times since moving into my home .

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bernadette Bryant, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 21st, 2024

star star star star star

Merlyn Bastien

I had Matthew a as my tech came out to assist me at my home and he was great very pleasant Thank you Matthew A

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Merlyn Bastien, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 18th, 2024

star star star star star

AB

Ease of resolve, I reported my air conditioner was not working. Compressor was ordered and contractor replaced same.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi AB, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 18th, 2024

star star star star star

Eileen Kolpacke

Several experiences filing claims and if they couldn’t find service they allowed me and reimbursed for service

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Eileen Kolpacke, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 31st, 2024

star star star star star

Amy Barbree

Excellent service, wait time, courteous technician, I was put at ease knowing I was in good hands with 2-10 Warranty!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Amy Barbree, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 22nd, 2024

star star_border star_border star_border star_border

Beckey Myers

Complete waste of money. I need my dishwasher fixed in less than 8 days and they are charging the service fee. Can't wait to cancel this waste of money plan. Had for 3 years paid hell of alot more than $75 first claim, unacceptable. They better get this handled before I move. But I doh t it

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Beckey Myers, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

May. 16th, 2024

star star star star star

Peggy

Ease of submitting a claim, speedy response and the claim problems were quickly resolved. Highly recommend

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Peggy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 13th, 2024

star star star star star

Foriesteen

Response time is great. They do follow up, to ensure the job has been completed to your satisfaction.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Foriesteen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 30th, 2024

star star star star star

Kristina Field

Very pleased with the experience we have had with this warranty company and will recommend to family and friends !!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kristina Field, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 25th, 2024

star star star star star

RR

Our experience thus far has been great. Easy to file a claim, fast service and reasonable repair costs.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi RR, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2024

star star star star star_border

TRhodes VA

The only negative comment I have! This company is closed on the weekends. Overall I would have given them 5 stars!! They are a great!!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi TRhodes, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2024

star star star star star_border

Roger Infante

The first tech company assigned by 2-10 did not come the date of the appointment, the second one came on time and provided a good service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Roger Infante, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 2nd, 2024

star star_border star_border star_border star_border

Elena Blanco Springfield, TN

Very bad service, don't waste your money in this insurance, we paid more than 4 years almost 100 dollars and when finally we need to use it, didn't work, the glass for my stove got broke and they said that it doesn't cover that, with the money that we paid in that years we could buy two or three stoves, don't waste your money

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Elena Blanco, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Oct. 4th, 2023

star star star star_border star_border

Lynne

One contractor never showed up or did the repair after 2 months. That said, 2-10 has been responsive and had another contractor contact me and should be out this week.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lynne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

star star star star star

Kishore Suresh Centreville, VA

They have been awesome. Some of the claims go through a longer process of review but are always done the right way.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kishore Suresh, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

star star star star star

UPENDRA PAL Cumming, GA

My service requests resolved on time and both service providers were knowledgeable and did their best.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi UPENDRA PAL, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2023

check_circle

Verified Customer

star star star star star_border

Paul Durham, NC

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Paul, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 20th, 2023

star star star star star

Darren Simms NC

Great Customer Service Experience! Loved the service rendered from Mike & Malissa at Don Rite Heating and Air.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Darren Simms, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

star star_border star_border star_border star_border

Ladan Karamzadeh Sterling, VA

I purchased two warranty agreements for my two houses in Virginia and Washington Dc.The first claim for my secondary fridge was a really bad experience with their contracted contractor,Please be aware of 2-10 Home Buyers Warranty contractors before you let them in your house.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ladan Karamzadeh, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 1st, 2023

2-10 Home Buyers Warranty Reviews