2-10 Home Buyers Warranty: Read 4,487 User Reviews From Real Homeowners

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Judith Chesapeake, VA

They're always prompt and they handle the situation.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Judith, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

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Brian Bella Vista, AR

The contractors that they send out are good, professional, and do the work.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

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Archie Hot Springs Village, AR

We've had a problem or two, but nothing that we didn't get worked out.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Archie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

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Verified Customer

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Barbara J Taylor-Miller Robertsville, MO

Fast help. Knowledgeable technicians who help you

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara J Taylor-Miller, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Esmeralda Gallardo Lake Wales, FL

Fast response and work done, great customer service

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Esmeralda Gallardo , thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Verified Customer

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Cindy Bradshaw Green Mountain Village, CO

Prompt and friendly and did exactly as I expected

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cindy Bradshaw , thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Verified Customer

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roderick dotson Texarkana, TX

I LIKED EVERYTHING ABOUT 2-10 EXCEPT THE LONG PHONE WAIT.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi roderick dotson, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Verified Customer

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Joseph Chesapeake, VA

I've only had one claim with a copy but it was quick easy

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph , we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Verified Customer

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Dana R. Louisa, VA

Very easy process when filing a claim. Easy process.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dana R., thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Charlene Chesapeake, VA

Their customer service was not great and they do not resolve your issues with the contractors

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Charlene, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Verified Customer

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Kent New Bern, NC

2-10 home buyers warranty is very convenient.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kent, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

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Verified Customer

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Jeanette

They have been very responsive in a short amount of time.

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Jeanette, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 4th, 2022

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Owen Niles Dallas, GA

The company has great response to claims submitted

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Owen Niles, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 26th, 2022

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Verified Customer

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A Kuhta Gainesville, VA

Prompt service. No surprises. Follows contract.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi A Kuhta , we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 26th, 2022

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Gwang Han Franconia, VA

Too complicated. Once it receives complaints from client, it should be directed in its own system instead giving another email address or phone no.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gwang Han , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 26th, 2022

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Robert Chavez Las Vegas, NV

Difficult to get a hold of. Poor response to messages. Long wait time for fix approvals (weeks!). Unclear coverages.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert Chavez, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 26th, 2022

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Verified Customer

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Joyce Upper Marlboro, MD

Prompt response regarding service request tickets.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joyce , we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 19th, 2022

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Verified Customer

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Lydia Pernesiglio Naples, FL

They are always caring and able to help.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lydia Pernesiglio , we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 19th, 2022

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Verified Customer

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Deb Zayatz Ocean City, NJ

Cost is reasonable, service was prompt and professional.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Deb Zayatz, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 19th, 2022

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Josiah Johnston Midland, GA

It takes forever to get them out to the house. I've been waiting to get my AC fixed for over 3 months!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Josiah Johnston, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 19th, 2022

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Verified Customer

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Alan Akins Heiskell, TN

I feel like we are having to do there leg work when they say they have anyone in network and we have to find someone ourselves

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alan Akins, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 19th, 2022

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Verified Customer

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David Walts New Bern, NC

They have always been responsive albeit sometime slower than I would like.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi David Walts, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Elizabeth Badr Montvale, NJ

Contractor selection poor. Contractor HVAC that was sent to our home broke our system.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Elizabeth Badr, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 16th, 2022

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Verified Customer

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Gebhart Woodstock, GA

Horrible phone tree. On hold with claims department over 30 minutes. Finally gave up and hung up.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gebhart , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Alberta Irmo, SC

They usually get right here after I put my order in.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alberta, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Phil Aurora, CO

2-10 Home Buyers Warranty is very responsive.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Phil, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Joshua Chesapeake, VA

It took forever to get an answer on the phone. We just recently tried to use our warranty to get our water heater fixed and it took over a month.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joshua, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Wesley Alhambra, CA

It's terrible. My washer broke down it took a month to get repaired. Their vendors are non responsive.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wesley, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Xiaojie Yu Sugar Land, TX

Professional, patient and friendly. Owns my problem

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Xiaojie Yu, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Ande Teeple Duluth, GA

They did a good job of resolving my issues.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ande Teeple, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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David Charlotte, NC

My original contract about coverage changed when the maximum of dollars was paid.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi David, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Vanessa Whitsett, NC

I just used it last month and if it was a favorable experience.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vanessa, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Jasper Opelika, AL

No one ever came out to handle my problem. My air condition went out, I put in for a claim and it was four weeks before someone contacted me.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jasper, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Carrie Seydel Atlanta, GA

They were very helpful and arrived quickly to

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Carrie Seydel , thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Beverly Lowery Douglasville, GA

I had with response and resolution to my AC issues

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Beverly Lowery, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Rebecca Ammons Wingate, NC

Service is always completed quickly and accurately.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Rebecca Ammons , we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Jeanne Sharp

They are far better than many of the home warranty providers out there -- more responsive, better contractors, etc.

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Jeanne Sharp, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Moss Quinton, VA

Deliver great contractors. Very professional.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Moss, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Sandra M Smith Calabash, NC

Were available right away & had my situation resolved fast

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sandra M Smith, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Johnny George

They never want to pay for anything and are always denying anything I need fixing.

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Johnny George, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Jaime Chandler, AZ

Worst company ever. HORRIBLE customer service, communication, contractors, phone wait times, follow up. Absolutely horrible!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jaime, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Robert Tucson, AZ

They were able to fix the AC failure, but not the washer when it broke.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kathy Middletown, OH

My realtor recommend 2-10. They give very quick response.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kirti Patel

Prompt and friendly reply to service call.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kirti, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Vinod Kumar Chandrashekar

Very prompt and quick resolution and response

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vinod, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Terry

Great customer service, response, and fares

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terry, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Michael Durban

Fast response with skilled technicians. Easy-to-use

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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AHolmes

New home surprises handled quickly good techs

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi AHolmes, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Kathleen Santiago

They are easy to notify and receive service quickly

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathleen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Verified Customer

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Floyd Lowman

Any company where you have to wait on hold for nearly 3 hours on consecutive days has no interest in customer service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Floyd, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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