2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Brian Smith

After 30 days of no A/C, no repair of a simple part replacement and very limited status along the way. Having to switch contractors or do it myself. Ridiculous poor performance.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brian Smith, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

May. 20th, 2025

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Steven Salg Denver, Colorado

The service was on time. Todd the tech was professional, polite and got the job done quickly

1 year ago Edited May 27, 2026

Reply from 2-10 Home Buyers Warranty

Hi Steven, thank you for sharing. We're glad to hear your experience has gone well! Thank you for being a part of 2-10 Home Buyers Warranty.

Apr. 25th, 2025

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Secunda Steele

Devin made the visit homely and friendly he did a great job in checking our AC Unit

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Secunda, we're glad to hear your experience with Devin went so well! Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 25th, 2025

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Steve Garbs

I had 2/10 for many years. Tried 3 others and came back to 2/10. Only one I'd ever use

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Steve Garbs, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 4th, 2025

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Peggy

Great service. Very fast and friendly. Technician vey knowledgeable. Would highly recommend

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Peggy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 25th, 2025

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Shawna Procter

Great service from all the vendors that they have contracted with for my repairs.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Shawna, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2025

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Cynthia Lorenzen

Easy easy to make a claim online and was kept informed as to who service would be delegated to.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Cynthia Lorenzen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 24th, 2025

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Gitanjali Ray

We have been subscribed to 2-10 since 2009. And continued because of their service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gitanjali Ray, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 26th, 2024

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Jean

I tried a competitor after 3 months I came bak to 2-10 . This is by far the best ompany I known

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jean, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 25th, 2024

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nesha

The service is great. 👍🏾 The only issue is the wait period but other than that is awesome.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nesha, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 13th, 2024

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Florine Wood

My experience with 210 has been some of the best experience in getting my claims filed and met.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Florine Wood, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 22nd, 2024

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denny dalton

This company has employees who care about handling your service needs! They are awesome. Everyone

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi denny dalton, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 2nd, 2024

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Gene E

Excellent customer service and a warranty company that actually pays its claims!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gene E, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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ALFONZO MOORE

Great job!! Appreciate 2-10 and Airmedx, working together to get our AC problem resolved.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi ALFONZO MOORE, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 16th, 2024

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Gladis

Great service and worth it. I don’t have any complaints with 2-10, always here to assist!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gladis, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 4th, 2024

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Aurora Moes

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Aurora Moes, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 22nd, 2024

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Keisha Hulsey

I liked how quickly my claim was handled & the great customer service that I received.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Keisha Hulsey, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 17th, 2024

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Daniel Yates

very professional and great service in timely manner, above and beyond expectations.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Daniel Yates, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 4th, 2024

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Jason Ramos Hollywood, FL

2-10 always pulls through to help us in a timely manner and takes care of any issues we have

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason Ramos, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 22nd, 2024

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April Enomoto-haole Portland, OR

210 has been awesome!!! Very quick service and follow up is phenomenal!! Highly recommended!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi April Enomoto-haole, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Hattie Carr Fuquay-Varina, NC

2-10 Home Buyers Warranty and services are excellent. I highly recommend to home owners.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Hattie Carr, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 3rd, 2024

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Ashish Gambhir Springfield, VA

Very easy to use interface and process. Timely service by knowledgeable technicians.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashish Gambhir, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 9th, 2023

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Nicole Caple Fayetteville, NC

Fast service Contact agreement held by 2-10 Best company to have a home buyer warranty with.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Nicole Caple, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 31st, 2023

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Tonya Gilvin AZ

Easy to file claims and fast service. Have used it for years and worth the money.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tonya Gilvin, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 27th, 2023

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Chris Clark Columbus, OH

Mr. Water Heater Guy the contractor sent out was AWESOME! The scheduling of the appointment via 2-10 was OK

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chris Clark, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 4th, 2023

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Joni Topping

Very prompt efficient service! The plumber that was sent was great! RT&T Plumbing!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Joni Topping, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 29th, 2023

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Lora Moore Madison, TN

Overall a good thing to have also they are very good about adhering to your need.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lora Moore, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

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nicki.mccalister@yahoo.com Birmingham, Alabama

I love when I put in a claim over the internet or phone I get a response quickly

2 years ago Edited July 23, 2026

Reply from 2-10 Home Buyers Warranty

Hi nicki.mccalister@yahoo.com, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 23rd, 2026

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Sandra Fleming Island, FL

Ease of filing a claim, fast service, one price for service calls. Well worth the price!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sandra, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 11th, 2023

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Verified Customer

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Alyssa Sarvis

This is the 2nd time I have used this vendor and he is amazing very punctual and polite.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alyssa Sarvis, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Kari Ashburn, VA

Jessica was the best! She took control of the call and cares about her customers!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kari, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 24th, 2023

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Verified Customer

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Susan Vaughn Memphis, TN

So far each time I've had to schedule someone for an issue in my home, I received great service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Susan Vaughn, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Verified Customer

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Ellen Athens, GA

Quick scheduling for service. Easy to use website. Providers are competent and professional.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Wanda Richmond, TX

Customer Service is poor. Follow up is very poor. This is not the first time. Customer care. is poor. Product/Service knowledge is poor. My issue is still not resolved and now my freezer door is frozen shut!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wanda, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 22nd, 2023

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FFROCK North Myrtle Beach, SC

I've had issues with my 15 year old air conditioner for 2 years. IT DOESN'T WORK! I was told by 2 companies it needs replacement, but they sent another company who keeps putting a bandaid on it. Waste of money.

4 years ago

Reply from 2-10 Home Buyers Warranty

We're sorry to hear you feel that way. If you feel like we've made an error please give us a call and we'll be happy to assist in any way we can.

Feb. 16th, 2022

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Siby M Brandon, FL

Their web site wont work for service request. Phone nobody answers or even answer after holding one hour transfer to some other department and hand up. Disorganized company in my experience, or was trying to avoid claims.

5 years ago

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Richard Delaquis Alexandria, VA

"The technician was prepared with a new component as the old one failed and was rusted tight.".

6 years ago

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Glen Fuquay-Varina, NC

Garbage. Have a warranty where a garage spring is specifically covered. The garage spring broke and they denied the claim stating "there must have been a pre-existing condition". Do not use this company.

7 years ago

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George Blackwood, NJ

I love them. They are easy to gain access to and they provide excellent Customer service

7 years ago

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Bhawani Gautam Pittsburgh, PA

The warranty is just a name sake and look at the kind of professionals they have contracted with. Didn’t fix my HEATING problem, just recommended a filter change and took $100

7 years ago

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Chrissie New Castle, DE

Very friendly service and extremely helpful in the event of dealing with my claim

7 years ago

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Linda Pond Indianapolis, IN

.. Never had any problems love to work with them. They are very friendly and helpful.

7 years ago

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charles davis Sanger, CA

Three week wait for simple Dryer repair. although they did refund my service fee $75. 1 week wait to repair air cond in the summer, if you are looking for prompt service keep looking. we are looking to change.

7 years ago

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Kenneth Coy Evansville, IN

-10 THATS NINUS 10. OUR REPAIRS WHERE NEVER DONE ON OUR WASHER. HOW LONG DOES IT TAKE TO GET PARTS FOR A WASHER? wE HAVE BEEN WATING 3 MONTHS FOR THE REPAIRMAN TO RETURN WITH THE PARTS AND MAKE REPAIRS.

7 years ago

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Joy Mullica Hill, NJ

Horrible company. Save your money. I have a double oven. One does not work and can not be repaired. Haven’t heard from anyone about how this issue will be resolved. The holidays are coming and I’m down an oven.

7 years ago

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Jason Saint Charles, MO

No real complaints at the moment. They answer their phones and send people out to fix my problem.

7 years ago

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Gerri Hand Clementon, NJ

It was wonderful. All I had to do was make the initial call and they handled the rest.

7 years ago

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Corinne Mitchell Sacramento, CA

I called several weeks ago to get service for our refridgerator and no one has contacted us! The woman I spoke with was very nice and took our request and assisted us and was very professional, but no contractor has called

7 years ago

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Diana Indianapolis, IN

Very pleasant to work with. Very courteous & knowledgeable & caring about your situation

7 years ago

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George Hopson IV Evansville, IN

They say the right things when you get started and after that, the service goes down hill. They make claims a headache. This is the worst service to have.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi George Hopson IV, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 5th, 2023

2-10 Home Buyers Warranty Reviews