2-10 Home Buyers Warranty: Read 4,320 User Reviews From Real Homeowners

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Marcie Pack New York, NY

Used for first time last week- contractor they assigned was out quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marcie Pack, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

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Verified Customer

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Heide Harrell

Company never contacted me. I'm beyond unhappy and I want to hear from someone tomorrow first thing in the AM on what we are going to resolve this issue,

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Heide Harrell, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

May. 10th, 2023

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Verified Customer

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Audrey Loganville, GA

2-10 has been very professional in getting us the help we need when we need it!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Audrey, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Bonnie Saint Augustine, FL

We will continue to use them. Some unexpected costs on replacement but a good company.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Bonnie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 3rd, 2023

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Verified Customer

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Keith Goss Dacula, GA

It is a fast service and gets the work order service request done promptly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Keith Goss, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 30th, 2023

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Verified Customer

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Ayatollah Flomeini Dacula, GA

I love the way they promptly address your issues and perform repairs.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ayatollah Flomeini, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

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Verified Customer

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rl thompson Louisville, KY

Wonderful customer service and the portal is pretty user friendly as well

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi rl thompson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 22nd, 2023

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Verified Customer

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Wanda Brown Los Angeles, CA

Fast service and convenience of getting someone to fix your problem

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wanda Brown, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Verified Customer

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Debbra Port Saint Lucie, FL

Every time I call they deny my claim and say it’s pre existing I’m a new homeowner with things in the home going wrong or not working I’m very dissatisfied

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Debbra, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Verified Customer

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Rebecca Ilion, NY

Easy online system, quick response, quality partners completing the work.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Rebecca, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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Stephen Wilmington, NC

I had paid for the reduced service charge. However whenever I have a service professional come I have to the full service charge fee. Bait and switch.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stephen, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 10th, 2023

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Yunus Agamawi

Very responsive and helpful. Useful service for new home owners.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Yunus, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2023

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quiltsnob Springboro, OH

All repair requests thus past year have been promptly taken care of. I renewed.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi quiltsnob, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2022

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Dave Lamb Tucson, AZ

Dispatched quickly, sent Wildcat Plumbing, which was a great company to work with to make repairs.

5 years ago

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John Clark Jacksonville, FL

I wish there was a Zero. Terrible service! Over a month and still working a broke refrigerator! Keep changing parts. Never hire this insurance company. They are Crap!

5 years ago

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Issiaka Culpeper, VA

I contacted 2-10 about a leak issue on Friday, but someone came on Thursday, so you better not have a big issue. And the service fee ($189) is outrageous.

6 years ago

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Frank Houston, TX

Bought a structured warranty, when got roof leak . Call them they say roof is not a structural of the house , so not cover . They just want take the money .

6 years ago

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Phillip Hendersonville, TN

They are relatively quite deceptive in terms of coverage. We got insured, when the appliance failed, they denied coverage stating it as being preexisting.

6 years ago

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Debbie Kingsburg, CA

Excellent staff in knowledge of there warranties. Helpful caring and fast.

6 years ago

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Chris Wright Clinton, IN

Wished the coverage paid more I still paid more then 2-10 insurance did not think that was fair.

7 years ago

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Courtney Willner Omaha, NE

Always prompt, professional, courteous, and very clear communication.

7 years ago

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Meghan Omaha, NE

Online info is easy to use and navigate through. Thanks for helping us out!

7 years ago

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SUZANNE L HUENINK

Three weeks later I'm still without a dryer And no one is calling me I got the run around when i called Horrible service You cashedthe check... when will i have a dryer

7 years ago

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Diane Kent, OH

Very fast response. Repair done in a timely manner. Very professional.

7 years ago

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Bailey Stella

Great company. Quality and timely service, friendly agents and easy to deal With.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bailey Stella, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 8th, 2024

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KILIS

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kilis, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

May. 10th, 2024

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Renee Kratt Marion, IA

Having our home warranty has been such a peace of mind! 2-10 warranty coverage is amazing!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Renee Kratt, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2024

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Sonya Parker Mesa, AZ

Offer good coverage but slow to pay claims and online isn't easy to navigate to submit claims online.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sonya Parker, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2023

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BrandonMichelle McGriff TN

I love this company. Great services and coverages. They are amazing.with contractors

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi BrandonMichelle McGriff, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 16th, 2023

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Brian Meekhof Stanwood, WA

Called them for a free quote and never once felt pressured to buy their product. Definitely recommend

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Brian Meekhof, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 8th, 2023

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Ali Ayyad

False hope really. Doesn’t seem like they will cover anything.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ali Ayyad, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 8th, 2025

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Verified Customer

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Marie Tucson, AZ

Limits are too low. Monthly payment is too high.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 16th, 2023

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Verified Customer

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Tom Hinrichsen Lombard, IL

It's 10 months since I filed a claim for a furnace. Still no furnace. Trash.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tom, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Nov. 28th, 2022

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Verified Customer

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Subrahmanyam Jonnalagadda Dayton, OH

You will find small cause and avoid cliam. Its me lost money

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Subrahmanyam Jonnalagadda, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Paul Shumaker Wamego, KS

Absolutely terrible response time, customer service, and overall quality.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Paul Shumaker, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Jennifer L. Larmer Aldie, VA

Took forever! Awful. 2 months and I had to do all the work!

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer L. Larmer, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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David G Blair Cave Creek, AZ

Contractors take too long to schedule service

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi David G Blair, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Eldon Mitchell Cumming, GA

Service is terrible the contractor supplied was the worst ever

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Eldon Mitchell, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Patrick Moore King George, VA

Poor customer service. Poor chose of sub-contractors, lack of responsiveness

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patrick Moore, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Anonymous Vail, AZ

We placed a claim and it took six months to get it fixed.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2022

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Verified Customer

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Barry Skinner Gainesville, GA

I have a current service request that is unresolved that is 2 months old.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Barry, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 21st, 2022

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Verified Customer

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Isaac Dalton

Poor customer service. Poor contractors involved.

3 years ago Edited July 14, 2022

Reply from 2-10 Home Buyers Warranty

Hi Isaac, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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JJ Chandler, AZ

Process and time it took to get anything accomplished/approved was ridiculous.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi JJ, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Takeya Loganville, GA

Still have an open issues and no one has seemed to address them

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Takeya, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 9th, 2022

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Verified Customer

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Nick Schilligo

Long hold times, delays in their process, customer services is not good

3 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Nick, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

May. 26th, 2022

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Verified Customer

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D. J. Barton II Atlanta, GA

Given run around on repairs for two months, then repairs never completed!

3 years ago

Reply from 2-10 Home Buyers Warranty

We're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

May. 18th, 2022

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Verified Customer

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McKay Stein

Hard to get ahold of. Vendors unreliable, and not clear on what is covered.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi McKay, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Apr. 19th, 2022

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Verified Customer

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Steven Fairwell

Still waiting on my claim to be completed. It's been 6 months

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Steven, we're sorry to hear about the issues you've experienced. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Apr. 19th, 2022

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Verified Customer

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Mike starbird

They changed the terms in the middle of our policy

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mike, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Apr. 19th, 2022

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Verified Customer

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Kathy Pickett

Service and response is not good. Do Not return phone calls.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

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