2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Verified Customer

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Collin Newberry Birmingham, AL

We are over 2 months after our claim was filed, and our appliance has not been replaced.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Collin. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 25th, 2021

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Verified Customer

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DEBORAH KENNEDY Vero Beach, FL

I made a service call for my washer machine and the service company never called me.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Deborah Kennedy. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 10th, 2021

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Verified Customer

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Corrie Brown Newark, DE

when you need them to cover something they don't cover the full amount that needs to be done.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Corrie, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Verified Customer

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McFadden Waldorf, MD

It is not worth the money. You pay the service fee and still have to pay out of pocket

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello McFadden, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Verified Customer

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Blake Gibson Jacksonville, FL

Subs sent out were below par; took month for finalization; 2-10 wouldn’t honor warranty

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Blake, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 10th, 2021

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Verified Customer

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DAVID B Dacula, GA

Poor seevice, i had multiple assurances if someone calling me back but didn’t hallen.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello David, thanks for letting us know about the problem you’re having. We can notify our escalation team. They can contact you promptly, if you’d like.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We apologize for the stress and frustration we’ve caused you over the past [LENGTH OF TIME].

Mar. 10th, 2021

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Verified Customer

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Anthony White Tucson, AZ

2 claims so far with over a month since initial service request and no solution at all

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Anthony. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 10th, 2021

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Verified Customer

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Shelley Glen Carbon, IL

Response time is awful especially when a furnace goes out when it's cold outside .

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shelley, we’re really sorry about how long it took for us to address your service request. We hate letting our clients down. Someone from our escalation team can contact you to discuss next steps if you’d like.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
Our goal is to make the service request experience easy for you. We hope you’ll give us that chance again.

Mar. 5th, 2021

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Verified Customer

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Stephanie Round Hill, VA

Gave me a runaround. Tries to get out of paying for services. Refused services.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Stephanie, we’re terribly sorry that the service request process was so frustrating. We hate letting our clients down. If you’d like, someone from our escalation team can contact you to discuss next steps.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We hope you’ll give us another chance to make this right.

Mar. 2nd, 2021

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Verified Customer

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Eric Ciliberti Boca Raton, FL

Coverage is poor. They wouldn‚Äôt fully reimburse the cost of our new water heater.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Eric, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 2nd, 2021

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Verified Customer

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Sydney L Showers Concord, NC

Important service not covered. Foundation repair

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sydney, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Feb. 23rd, 2021

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Verified Customer

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Kathy Torres Spring Lake, NC

They did not fix my microwave oven, but they did buy me out to get a new one for $12.53.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Kathy Torres. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 23rd, 2021

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Verified Customer

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J Gentry Mesa, AZ

Disappointed with the company not the service people that were sent out.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for your feedback we are sorry to hear about the issues you had with the independent service provider. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message on our Facebook Page or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

Feb. 4th, 2021

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Michael Szabocsik

Honesty is was appreciated in response to questions

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michael Szabocsik, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 8th, 2025

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Eddie Smith

Easy to file the problem and getting a resolution quickly.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Eddie Smith, we're glad to hear your experience has been successful. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 24th, 2025

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Mohamad Khachab

A great company. I am glad I changed yo 2-10.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Mohamad Khachab, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 2nd, 2025

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Jennifer Stanzione

Best coverage hands down. Highly recommend.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 30th, 2025

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Rich Gorgas

This is a great product and worth every cent to have

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rich Gorgas, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2025

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Sandee

Technicians prompt, polite and efficient

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sandee, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 11th, 2025

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Carmelo Maldonado

Best warrantee company i have ever had as a homeowner.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Carmelo Maldonado, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 18th, 2025

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Rhonda

Very easy file claim and quick response time

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Rhonda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 11th, 2025

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Tammy Sollers

QUICK RESPONSE TO SERVICE CONTRACTORS AS SOON AS YOU PROCESS YOUR REQUEST

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tammy Sollers, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 5th, 2025

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Anna Granger 704.650.5707

Great experience - great HVAC technician!!! Rely HVAC - highly recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anna Granger 704.650.5707, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 31st, 2025

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Ray

Very easy to file claim and everything was handled very quickly and easily.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ray, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 31st, 2025

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Donna Perry

2/10 has saved us alot of money and they have approved every claim for us

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Donna Perry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 11th, 2025

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Bridgette Davis

Florida Pro Services went above & beyond! Thanks for everything!

1 year ago Edited August 1, 2025

Reply from 2-10 Home Buyers Warranty

Hi Bridgette Davis, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 30th, 2025

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Pat

Easy to use. Warranty issues resolved in a timely manner. No hassle service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Pat, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 7th, 2025

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MS DEE

They are professional and rapidly when getting some one to provide services

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ms Dee, thank you for sharing. We're glad to hear your experience went well! Thank you for being a part of 2-10 Home Buyers Warranty.

Mar. 27th, 2025

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Nisreen Khalaf

The service is scheduled fast and technicians respond quickly.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nisreen, we're glad to hear your experiences have been successful. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 18th, 2025

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Camilla White

Always supportive and very helpful. Timeless is unbelievable.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Camilla, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 4th, 2025

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Jimmy

My Technician Hugo, was exceptional, very knowledgeable and professional.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jimmy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 14th, 2025

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michael stephens

Amazing service and customer support. Will highly recommend.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi michael stephens, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 11th, 2025

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Eva Gooch

Easy to file claim, promptness in fulfilling claim and great service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Eva Gooch, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 3rd, 2025

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William Afriyie

Replaced HVAC unit. Overall experience from great from start to finish.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi William Afriyie, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2025

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Megan Edsall

Processing claims are extremely simple and claims are approved without a hassle

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Megan Edsall, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 17th, 2025

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michael reid

Had them for years they are great never had a issue with them

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi michael reid, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2025

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Sharon Boyd

I like when you put in a claim. There’s no waiting. There’s no hassle.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon Boyd, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2025

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Chuck Baggett

Very reputable company. They always respond quickly to every claim I file.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Chuck Baggett, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 2nd, 2025

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Louis Leavell

Service Technician was competent and courteous. Great American kid!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Louis Leavell, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 27th, 2024

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Tika

Fast response, arrived on-time, very professional and service was AMAZING!!!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tika, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 22nd, 2024

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Susan Romero

Technicians were knowledgeable, friendly and professional. Did an amazing job

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Susan Romero, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 28th, 2024

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Ricky Wooten

Always provide quick service and excellent customer experience!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ricky Wooten, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2024

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Im Khem

It is easy to file a claim and I had no issues getting my claims approved.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Im Khem, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 13th, 2024

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Andrew Shillingford

Ease filing of claims and expert staff sent out to handle claims.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Andrew Shillingford, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 5th, 2024

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Mark Uggiano

Quick and easy filing, response and confirmation. Value equals the price.

1 year ago Edited July 22, 2025

Reply from 2-10 Home Buyers Warranty

Hi Mark Uggiano, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 21st, 2024

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Catrina Gaddy

Prompt response and adequate coverage. Worth the monthly service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Catrina Gaddy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 17th, 2024

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Device

they up graded contractors until they got it corrected with no addition call out cost.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Device, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 21st, 2024

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HANOVER

No problem filing a claim. Choice of company is usually excellent

2 years ago Edited April 24, 2025

Reply from 2-10 Home Buyers Warranty

Hi HANOVER, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 5th, 2024

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Larry Williams

Response time when claim is filed, quality of companies and technicians.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Larry Williams, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 30th, 2024

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Earsella Guy

There was a plumbing issue that got resolved, although there was a slight hiccup with one company. However, 2-10 stepped in and sent a different company that fixed the problem, leaving me extremely pleased. Overall, 90% of the time, everything has been smooth, and I appreciate the prompt resolution of the issue.

2 years ago Edited May 22, 2024

Reply from 2-10 Home Buyers Warranty

Hi Earsella Guy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 22nd, 2024

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