2-10 Home Buyers Warranty: Read 4,495 User Reviews From Real Homeowners

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Verified Customer

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Robert R Barlow Southport, NC

Bad commutations. poor service and bad customer service reps.

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, we're sorry to hear you feel that way. What you've described is not the experience we aim to provide. If you are in need of assistance, please send us a private message at facebook .com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 16th, 2022

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Verified Customer

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Humphreys Munai Dallas, GA

Slow to respond and failure to document all interactions costing me money

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Humphreys, we're sorry to hear about the issues you've experienced. What you described is not the experience we aim to provide. We would like to investigate your experience and see if there is anything we can do to repair our reputation with you. You put your trust in us and we want to earn that trust back. If you're willing, please send us a private message at facebook. com/210HomeBuyersWarranty

Dec. 15th, 2021

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Verified Customer

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Clay Denver, CO

Nearly impossible to get in touch with, unreliable on reimbursements

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Clay, we're sorry to hear you feel that way. If you are still in need of assistance, please send us a private message with your service address, and we'd be happy to review your claim and help you get this resolved.

Oct. 5th, 2021

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Verified Customer

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Blanca Luna Tucson, AZ

I have a pending service request open since June and no follow up as of yet

4 years ago

Reply from 2-10 Home Buyers Warranty

Hi Blanca, we're sorry to hear about your unresolved service request. If you will send us a private message with your service address, we'll be happy to help get your claim resolved.

Oct. 6th, 2021

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Cody Gantz Weaver, AL

No calls, no communication over anything, lack of care for clients

5 years ago

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Andrew Realon Springfield, VA

Bad customer service, terrible phone system and wait times

5 years ago

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andres.garcia Atlanta, GA

Bad experiences and no follow up to issues.

5 years ago

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Charity Drewry Matthews, NC

Incredibly slow on responding to requests and actually getting things done.

5 years ago

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Kris Gilbert Warrenton, VA

They are very slow at getting you help and don't pay for hardly anything

5 years ago

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Alex Newberry, FL

Doesn't pay claims, liars, no one follows up, long wait times

5 years ago

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Christopher Brennan Virginia Beach, VA

It took over three and a half weeks to get my hot water heater fixed.

5 years ago

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Verified Customer

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Cynthia Nelson Mesa, AZ

Process More stressful than ever, and on hold for very long time

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Cynthia, thanks for your review. We’re really sorry about the long hold time you dealt with on our phone system. We hate waiting on hold, too, and we really hate making you wait.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks for trusting us to protect your home. We’ll do our best to make it more convenient for you next time.

Mar. 25th, 2021

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Verified Customer

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Ashlee Gainesville, GA

Very poor customer service and Terrible experience all together!

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ashlee, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homewarrantyreview or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 25th, 2021

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Verified Customer

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Anonymous Schenectady, NY

Cause they’re garbage. They really have no customer service ethic.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 25th, 2021

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Verified Customer

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Jane Doe Braselton, GA

They put on a band-aid. Not correct the problem.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jane, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

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Verified Customer

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Hatcher Disputanta, VA

Barely cover anything, plumbing company they sent was terrible

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Hatcher, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

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Verified Customer

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Curtis Adams Parkville, MD

They use low level vendors. Can never get thru to customer service

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Curtis, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

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Verified Customer

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Robbie Denver, CO

Customer service is terrible. Responsiveness to client needs is terrible.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Robbie, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it. If you’d like, someone from our escalation team can contact you.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 2nd, 2021

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Verified Customer

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Sherry Payne Covington, GA

Service company that was sent out did not know what he was doing

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sherry, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right, and we hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 24th, 2021

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Verified Customer

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Alexis Rodriguez Reyes Jacksonville, FL

Contractors some times don't want to do any work.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alexis Rodriquez Reyes, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 9th, 2021

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Verified Customer

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Cecil West Palm Beach, FL

Plumbing company not trained. $75.00 and gave 1 advise.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Cecil, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like, they can contact you shortly.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Feb. 8th, 2021

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Verified Customer

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Dee Bazile Humble, TX

The warranty does not cover what was relayed from my builder.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Dee Bazile, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible.

If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Feb. 8th, 2021

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Suzie Faraci

Awesome service every time. I am happy with 3-10

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Suzie Faraci, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 11th, 2025

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Vernon Barlow

Start to finish everyone was polite and professional.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Vernon Barlow, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 5th, 2025

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Ashley Paige

It's affordable and I've always had a fast response time.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ashley Paige, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 30th, 2025

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John Tina

This Is the Best warranty Company I’ve Ever Had.!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John Tina, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 30th, 2025

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Kathy Dahl

Professional and knowledgeable and courtesy

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kathy Dahl, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 22nd, 2025

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czech58

An overall great experience. Very happy.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi czech58, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 22nd, 2025

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Debbie Grant

Never had a better team for my 1st home owner experiences!!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Debbie Grant, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 16th, 2025

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Karetta Conerly

Time, and respond within minutes . Great service

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Karetta Conerly, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 7th, 2025

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Joel Bunyard

Fast Friendly Problem solved the right way the first time.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joel Bunyard, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 25th, 2025

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Tytus Williams

ease of using the warranty and the timeliness

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tytus, thank you for sharing. We're glad to hear your experience has gone well! Thank you for being a part of 2-10 Home Buyers Warranty.

Apr. 1st, 2025

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Navdeep Kumar

Excellent Easy On time Professional Good value for money.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Navdeep, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Mar. 25th, 2025

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Renjith Vayalapra

Great service . Value for money . Professional

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Renjith, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 25th, 2025

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Luis Rodriguez

The repairman was very friendly and professional. Good man

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Luis, thank you for sharing. We're glad to hear your experience went well! Thank you for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2025

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Jesse G

Easy to request service and no run around. Fantastic value

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jesse G, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 20th, 2025

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Stacey Thinn

The refrigerator that they replaced was not equal to what I had prior

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Stacey Thinn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 31st, 2025

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Michelle Gochoco

Efficient and professional. Highly recommended.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michelle Gochoco, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 30th, 2025

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Johanna Vasquez

Time saver. Prompt service, friendly and time efficient.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Johanna Vasquez, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2025

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Annette Benninger

Great and quick service. Happy to recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Annette Benninger, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2025

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Esther Velasco

I’ve been trying to get service since November 2024 We’re now in January 8, 2025, and they’re still waiting for that one contractor to answer.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Esther Velasco, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jan. 9th, 2025

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Margie

Prompt service, submission of claims is so easy

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Margie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 4th, 2025

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Pamela Woods

Money saved and good service for repairs.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Pamela Woods, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 2nd, 2025

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Boromacha Corolla

Coverage, dispatch speed, and overall customer experience.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Boromacha Corolla, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Gum Branch

It’s a good home warranty company. Try it!

1 year ago Edited April 8, 2026

Reply from 2-10 Home Buyers Warranty

Hi Gum Branch, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 9th, 2024

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Nancy Carlos

Excellent company and amazing contractors

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nancy Carlos, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 26th, 2024

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Regina

Quick response and service during a busy time!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Regina, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 21st, 2024

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Home warranty

The very best #Warranty company in the United States!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Home warranty, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 16th, 2024

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Crystal Porter

Definitely worth having a home warranty!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Crystal Porter, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 16th, 2024

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Lakesha Mccary

One of the best companies I been with them for 4 years

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lakesha Mccary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 4th, 2024

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