2-10 Home Buyers Warranty: Read 4,508 User Reviews From Real Homeowners

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Verified Customer

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Rebecca Hoke Virginia Beach, VA

Everyone has been very nice and accommodating and patient when I've called. My air conditioning unit was broken and the first guy that came actually kind of messed up accidentally and I'm not quite sure what happened. But time two was really great--they waived the fees for this and got everything fixed. It took a little bit of time to figure out what was wrong, and they did a great job, I was really pleased it didn't cost me anything extra, so I was very satisfied. I have been satisfied with the customer service.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the excellent rating. Your business means the world to us at 2-10 Home Buyers Warranty. Let us know if there’s anything else we can do!

Jun. 21st, 2021

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Verified Customer

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Karen Virginia Beach, VA

The representatives are direct, knowledgeable and provide immediate feedback for me. They are responsive to my questions and requests. I recently used it for my water softener that needed to be replaced and I was given the option have having it done through 2-10 or receiving a pay out and having someone else install it. I was very happy, I received the check sooner than promised.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for all the positive feedback. We’re glad we could make protecting your home simple and economical. That’s our goal at 2-10 Home Buyers Warranty!

Jun. 21st, 2021

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Verified Customer

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Deena Sherwood Gaithersburg, MD

They have resolved my issues but sometimes it takes a long time. If they can’t repair it, replacing it can take a long time. They do take care of things for the customer. The only thing that I don't like when I've called them, I've had to wait a long time. They are a really good company for reliability and fairness and I would recommend them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for all the positive feedback. We’re glad we could make protecting your home simple and economical. That’s our goal at 2-10 Home Buyers Warranty!

Mar. 16th, 2021

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Verified Customer

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Braheem A Mccain Huntersville, NC

Everybody at 2-10 is responsive and helps, but I think sometimes it gets confusing with vendors and takes a while to get a part. We just used the warranty in January. We had our refrigerator stop refrigerating--basically it would not keep cold--and we put in an online request, which was great. Within 24 hours we got an email saying our request was received and that we would have somebody come out and take care of it. Unfortunately, it took a week for this to happen, and the guy who came out said that he wasn't qualified to service our refrigerator, so he sent it back to 2-10 and then it took another week for a second and then a third vendor to be assigned to our ticket. By the time the third vendor came out, he said that whatever the first vendor had said was incorrect, and he just changed out the cooling element. So, it took about three and a half to four weeks for our fridge to get fixed so that was an issue that we had.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Braheem, we’re happy to hear that you had a great experience with our services. We want to apologize for the issue you had with the independent service contractor we dispatched.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to make sure that you have a more positive experience next time. Thank you for your feedback.

Mar. 16th, 2021

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Verified Customer

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Doneisha Myers Montgomery, AL

They're always prompt and make sure that my service is conducted satisfactorily. The first time I used it was with my air conditioner, there was the problem with one of the coils. The gentleman came over and took care of the issue for me within like twenty to thirty minutes. The service is excellent--it's top notch. I don't have any complaints.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Doneisha. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Mar. 16th, 2021

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Verified Customer

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Aurelius Sumpter Blythewood, SC

My experience with 2-10 has been very positive because of no hassle, good questions, good feedback, and good follow-up. The service provider came in to make a repair on our oven. They had the wrong part went back, ordered the right part, came in to make the repair we still receive the same fault, came in and made a replacement to a sensor and the fault went away. 2-10 got the repair person out to the house, paid the deduction, and checked in until the repair was done.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Aurelius, we’re glad you had such a great experience with our contractors. They work really hard to keep your home humming when you need it most. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 16th, 2021

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Verified Customer

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Don Mcgeorge Tucson, AZ

You guys have actually done a pretty good job at responding. When I call you guys up, you try your best to get the best service I could get in the shortest time. We have really only had one problem in the middle of the summer we had our air conditioning unit go out and someone couldn’t come out for one week and here in Tucson that's not good enough so we had to call somebody else and have them come fix it sooner. I could give you two more examples of times I have used my warranty. I have my washing machine break you had a guy come out he repaired it and fixed it and the service charges now up to a hundred dollars but Hey I said just everything going up, that's one example the guy was very courteous the guy was really did his job and he's quick in fact he's out he was on time here recently I had my hot water heater go out and I learned that number one did you replace the hot water heater yes he did but it doesn't cover anything else but the person who actually had to take the old one out and put the other one in I had to pay for that and any damages just to the house cause by the hot water heater of course I had to have my home insurance pick that up.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Don, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 17th, 2021

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Verified Customer

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Dannard Waller Columbus, GA

The staff on the phone was always very friendly and when the people came to do the work, they were very professional and did a good job. They respond very quickly and they do their work well. There was trouble with the stove and they came and took care of the problem very well and ordered some parts and put them in and now the stove is working quite well.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for the flattering review. Comments like yours show why so many folks trust 2-10 Home Buyers Warranty to protect their homes from the unexpected. We’re ready to help you when you need it again!

Mar. 16th, 2021

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Verified Customer

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Bradford Lenox Old Hickory, TN

I think that it's a cool service and it's very helpful and we've definitely utilized it but I think there's potential problems with getting a contractor to follow through. The first three times we filed for claims, the work was great. This last one has been very unsatisfactory because the contractor that 2-10 is using is a terrible communicator. Well this last time, our heat has been stuck on. We had a company out and he figured out what the problem was really quick, told us what it would be--that was a month ago--and they're just waiting on a part. He says he's waiting on 2-10 to order the part 2-10 says they're waiting on him to order the part. I've called about ten times and I can't get ahold of the contractor. I've called 2-10 Warranty and we're in the middle of a pandemic so I have to wait on hold for about twenty minutes every time I call and then I get told something different every time. I would say for the most part, my experience with 2-10 has been really great. I think the inter-company communication can be really tricky--the only time I've gotten a 2-10 employee to call me has been when they were trying to sell me something.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bradford, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 16th, 2021

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Verified Customer

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Horace Middletown, OH

We've always had excellent service and very quick response time. Recently, the heat pump in the basement had stopped working and they came out here within a few days and repaired it. That was excellent, I was happy with that. One more thing--we had a microwave in the drawer and we've had problems with it since it had been installed. 2-10 replaced the microwave in a drawer with a different brand at no cost to us whatsoever. I would recommend 2-10 just because of that one thing and I just think they've really gone above and beyond in service for us.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Horace. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 16th, 2021

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Verified Customer

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Darleen Gaff Laurens, SC

Every time I needed to call, I've gotten direct answers to my questions and the help that I needed. I just used my warranty a month ago on a hot water heater that need to be replaced. They were very prompt in getting the help I needed and the reimbursement from the payment that I had to make. I've been very pleased with the policy and plan to renew it.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Darleen. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 16th, 2021

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Verified Customer

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Deborah Cummings Columbia, MD

When I call to talk to someone, I can tell them what's going on and usually within twenty-four to forty-eight hours, the company that contacted will get in touch with me. I've actually called them several times about different items like one was my microwave wasn't working or another time my dishwasher wasn't working in some cases the company they hired was able to fixed it that day in other cases it sometimes took weeks to get the part available where the company or 2-10 to figure out who's got the cheapest part and get it back to me. So far, the people that they've gotten in touch with me have been pretty decent and know what they're doing--2-10 tries to get better people to your home.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Deborah, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 17th, 2021

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Verified Customer

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Carol Shack Charlotte, NC

We always get someone to come up right away and with the exception of a couple of times which didn't really have anything to do with 2-10 but the contractors that they recommended but we've always had excellent service over the course of maybe fifteen years. Just recently, we had a leak in our upstairs toilet. We called in the morning and they got someone here within 48 hours. We're really happy with it.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks Carol for sharing the excellent experience you had with 2-10 Home Buyers Warranty. This is the kind of feedback that makes working in the home warranty business so fulfilling. Happy home owning!

Mar. 16th, 2021

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Verified Customer

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Debbie Varley Tucson, AZ

I'm a real estate agent and I use 2-10 Home Buyers Waranty with my clients. The service is smooth and efficient with no hassles. Customer support is quick to respond and follow up. Just two weeks ago our microwave broke, and they sent a technician out to assess the cost of the repair. He made me a cash offer to buy a new appliance or give me a new appliance, I took the cash and now I have a new microwave.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Debbie. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Mar. 5th, 2021

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Verified Customer

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Betty Mitchell Smyrna, GA

I stay with 2-10 Home Buyers Warranty because I know that I'm going to get service when there is a failure in my house. I've had my warranty for thirteen years now almost and every time I call, everybody is professional, is courteous, knows what they're doing, and listens to their customers. They've always been responsive, and I've never had an issue that they failed to address and that's why I stay with them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Betty. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 4th, 2021

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Verified Customer

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Anonymous Marietta, GA

2-10 is just an excellent and reliable warranty company and I highly recommend it. There's always a quick response when it when a request is put in, there's a quick response from contractors, regular follow-up to ensure that things are going well, and they reach out if there's any delays or anything like that. They have excellent customer service. We had an issue with the toilet. It was a leak in the back of the toilet and the plumber came in, assessed it, and took care of it fairly quickly and we have not had an issue since.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 4th, 2021

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Verified Customer

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Becky Allen Godfrey, IL

I am a realtor, and in my office we almost exclusively use 2-10 Warranty for our clients. This winter, my blower from my furnace quit working. I called on a Sunday and somebody was out Monday morning. I was very pleased, like I said, I've been kind of selling it to my clients for years and just bought mine a couple years ago and was just very happy with the response time and the professionalism of the vendor who came to do the repairs.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Becky, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Mar. 5th, 2021

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Verified Customer

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Chris Bedell Northville, MI

Well I had used other companies and then I found 2-10 online and they seemed to cover more stuff for a little bit less money than I was paying and I've used them a few times and they do work very well. I had a problem with my dryer and they came out and fixed it and changed the parts out and it was a good experience. They get the people out quickly to service your problems, and seem to go out of their way to make sure everything's done.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks Chris, for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Mar. 5th, 2021

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Verified Customer

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Richard Carolina Beach, NC

Every time I call them, they are prompt to answer and take care of what I ask for. I used them recently to repair my heat pump and someone was out here two days later to fix it. The problem happened again the following week and they came back quickly to make sure it was really fixed. I'm very happy with how it all worked out. Another time, I needed new locks for the house and they sent me a check to reimburse our expense.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Richard, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Samuel Arlington, TN

I had to use 2-10 Home Buyers Warranty because it was part of the purchase of my home. They have been very responsive and I've had no issues with them so far. Even if something isn't included in your contract, they point it out and tell me next time how to renew in the future so that it is covered in the future. I've used them several times and they always come quickly to fix things we need fixed. They come to our house in a timely manner and take care of the particular issues we have.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Samuel, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Donald Mesa, AZ

We've had 2-10 Home Buyers Warranty for 17 years and just renewed with them again. We had our refrigerator go out and they gave us options on what we could get to replace it. We were very happy with what they presented to us. They are quick to respond and it doesn't take more than a few hours to hear back from them. They are a little pricey, but it's worth it for what they give in their product.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Donald, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Jeffrey Seminole, FL

Our real estate agent recommended we get 2-10 Home Buyers Warranty since they're the best. So far we haven't had any problems with them. Recently, our dishwasher was leaking and they sent someone out the next day and fixed it right up. We haven't had problems with the dishwasher since then. It's a good value to go with them and we've been very satisfied customers.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Jeffrey. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Vanessa Tucson, AZ

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Vanessa, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Michelle Wendell, NC

Overall a 3 company. I have used them multiple times, multiple years. The repairs usually get done within a reasonable time. The point is: they are a repair company. So they will always try to repair. I have had one issue and that was with my very old stove. The parts literally were not available anymore! The communication between departments was terrible (cuz they are all working from home) and I literally did not have my oven/stove for 7 weeks!! TONS of phone calls. So that was VERY stressful and they would NOT budge and get done what needed to be done. Other than that claim, everything else has been repaired satisfactorily. I am glad I have had this warranty, it has saved me a lot in getting repairmen out to the house!

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Michelle, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 4th, 2021

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Verified Customer

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Sue Flower Mound, TX

Everything is always handled quickly. Somebody always gets back to me with information. They act more properly than any other warranty that I’ve previously. What I pay more month is reasonable. The people they send out are always qualified. My garbage disposal was leaking over the holidays and they got right back to me to give me the name of the plumbers, though they couldn’t come to me for a couple of days because of the holiday.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Sue, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 9th, 2021

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Jerry Li Phoenix, Arizona

Technician Robot spent time and effort fixing the tricky issue on my GE washer, with great patience and dedication.

2 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Jerry Li, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 23rd, 2026

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Ignacio Guillen Houston, Texas

All around best service and response .easy to file claim quick response from tech and quick see back in business thanks 2.10 and J AND J MECHANICAL

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Ignacio Guillen, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 6th, 2026

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Nancy Cave Ashburn, Virginia

I've had 2-10 Home Warranty for nearly 5 years. I have been a very satisfied customer and they have always been very helpful and made sure my repair needs were addressed.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Nancy Cave, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 2nd, 2026

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David McSweeney

"Responded promptly. Kept to promised timeframes. I always knew what was being done and why, excellent communications from the tech. I like the official and efficient way that payment and work was signed off".

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi David McSweeney, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 24th, 2026

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Aj Milligan

The ease of filing the claim was important. The technician that came out was very thorough. The company sent someone out on the day. They said they would and in the timeframe they said they would.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi AJ , we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty

Apr. 13th, 2026

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texas angel

Servicing my refrigerator has been a bit ongoing. I've worked with three contractors. But 2-10 worked with me until we were satisfied. The last appliance company completed the job with no stress & expediantly.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi texas angel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 9th, 2026

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Verified Customer

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Susan

My realtor recommended 2-10 Home Buyers Warranty. Unfortunately, I have found my recent customer service representative resistant to lend a hand and communicate in a welcoming and friendly manner. So far, the actual 2-10 Warranty coverage has been good-just not giving a big thumbs up to the representative I recently communicated with.

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Verified Customer

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Gerald

always will to get you help ASAP. But need service providers in area people live. The providers they do send all have been so friendly and well informed of our problem.

6 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Gerald! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 15th, 2026

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Anehcefe

My repair man was quiet, sweet and efficient. I didn't like the fact that it took a long time to get the part but I did appreciate that once the part was made available he came and it only took about an hour to get my stove up and running again. And the fact that I have this warranty made the repair much easier financially it cut my stress 75%

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Anehcefe, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 6th, 2026

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manuel sandoval Phoenix, Arizona

The technician did a great job and was able to fix the issue the following day.

1 week ago

Reply from 2-10 Home Buyers Warranty

Hi manuel sandoval, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 3rd, 2026

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Ali Alashgar Spotsylvania, Virginia

The response was excellent, and the service was delivered impeccably.

1 week ago

Reply from 2-10 Home Buyers Warranty

Hi Ali Alashgar, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 23rd, 2026

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Verified Customer

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Felipe

I've been using this service since '97 and have always had great experiences. When my mini fridge broke, they offered me a check instead of a repair, which allowed me to buy a new one. They also quickly replaced my garbage disposal under warranty without any hassle. Highly recommend their reliable service!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Felipe, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Anonymously

I've had a positive experience using the service for repairs on my doorbell and water heater. While I wish the service fee was lower, overall, I've been happy with the results. It's been a good addition since I bought my home, and I appreciate the help I've received.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Nancy

I had a great experience with their service. They quickly fixed my refrigerator, which has been working perfectly since. When my stove needed a replacement part, they offered a fair price for a new one. I highly recommend them; they are efficient and responsive when it comes to handling claims.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nancy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Kevin

I had a great experience with my air conditioning claim. The service was prompt, and the recommended company did an excellent job fixing my unit. I appreciate the peace of mind that comes from knowing I only pay a small deductible for major repairs, rather than facing a huge bill. Overall, they've been fantastic!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kevin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Sonceria

Had some issues with my ice maker and my dryer broke recently, which required a claim. While I appreciate the process for resolving these problems, the interaction felt rushed and unhelpful. Overall, I'm thankful for the support but wish for clearer communication.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sonceria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Brittny

I had a great experience with the service! When my bathroom sink backed up, a plumber was sent out quickly and resolved the issue for a very reasonable fee. I also had my air conditioning unit fixed without hassle, just a small deductible. It's reassuring to know that I'm covered for unexpected issues without facing huge bills.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brittny, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Dawn

I had issues with my HVAC system that took a long time to resolve due to unclear communication about parts and service times. However, CUSA eventually came out and fixed the problem. Overall, the experience was frustrating, but the service helped rectify the situation.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Dawn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Tracy

I had two recent claims. One for a refrigerator was handled excellently with professional service. However, the thermostat replacement felt rushed and didn't meet my expectations, even though it works. Overall, the online appointment setup was efficient and hassle-free, making my experience better despite some issues.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tracy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Rita

I had issues with my HVAC, but CUSA quickly resolved them. I submitted my request online and received prompt feedback about the technician's dispatch. They arrived the next day to assess and complete the work. Overall, my experience has been very positive with their service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rita, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Joseph

I had great experiences with the service. They responded quickly to my water heater and dishwasher issues, sending knowledgeable technicians who resolved everything efficiently. The communication was excellent, with clear explanations about the problems and solutions. Overall, the process was smooth and hassle-free, making it easy for me.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Elroy

I had a mixed experience with the service. While the warranty process took a while and I had trouble getting my oven fixed, I was generally happy with the repairs done around my house. However, the contractors they use need improvement, as some weren't very good. Overall, good work but room for better contractor selection.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Elroy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Verified Customer

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Scott

I had a great experience with 2-10. When my heater went out, they sent someone right away. After multiple attempts to fix my oven, they offered a generous amount towards a new one, which I appreciated. Every contractor they've sent has been top-notch. Overall, a very positive experience!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Glen

I had a great experience with the warranty service for electrical issues. An electrician came, added new circuits, and it was hassle-free. The claim service is also quite good, though the website could use some improvement. Overall, I've been satisfied with the service for several years.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Glen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Sherry

I had a leak in my refrigerator, and the work order was handled quickly. My air conditioner issue was also resolved promptly. However, I faced a delay with a clogged drain where the contractor didn't contact me for days, but 2-10 took care of it immediately once I reached out. Overall, I've been very happy with the service so far.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

2-10 Home Buyers Warranty Reviews