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2-10 Home Buyers Warranty Reviews

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Anonymous Marietta, GA

2-10 is just an excellent and reliable warranty company and I highly recommend it. There's always a quick response when it when a request is put in, there's a quick response from contractors, regular follow-up to ensure that things are going well, and they reach out if there's any delays or anything like that. They have excellent customer service. We had an issue with the toilet. It was a leak in the back of the toilet and the plumber came in, assessed it, and took care of it fairly quickly and we have not had an issue since.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 4th, 2021

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Chris Bedell Northville, MI

Well I had used other companies and then I found 2-10 online and they seemed to cover more stuff for a little bit less money than I was paying and I've used them a few times and they do work very well. I had a problem with my dryer and they came out and fixed it and changed the parts out and it was a good experience. They get the people out quickly to service your problems, and seem to go out of their way to make sure everything's done.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Thanks Chris, for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Mar. 5th, 2021

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Becky Allen Godfrey, IL

I am a realtor, and in my office we almost exclusively use 2-10 Warranty for our clients. This winter, my blower from my furnace quit working. I called on a Sunday and somebody was out Monday morning. I was very pleased, like I said, I've been kind of selling it to my clients for years and just bought mine a couple years ago and was just very happy with the response time and the professionalism of the vendor who came to do the repairs.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hey there Becky, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Mar. 5th, 2021

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Betty Mitchell Smyrna, GA

I stay with 2-10 Home Buyers Warranty because I know that I'm going to get service when there is a failure in my house. I've had my warranty for thirteen years now almost and every time I call, everybody is professional, is courteous, knows what they're doing, and listens to their customers. They've always been responsive, and I've never had an issue that they failed to address and that's why I stay with them.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Betty. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 4th, 2021

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Vanessa Tucson, AZ

Customer Review Video

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hi Vanessa, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 8th, 2021

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Jeffrey Seminole, FL

Our real estate agent recommended we get 2-10 Home Buyers Warranty since they're the best. So far we haven't had any problems with them. Recently, our dishwasher was leaking and they sent someone out the next day and fixed it right up. We haven't had problems with the dishwasher since then. It's a good value to go with them and we've been very satisfied customers.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Jeffrey. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Donald Mesa, AZ

We've had 2-10 Home Buyers Warranty for 17 years and just renewed with them again. We had our refrigerator go out and they gave us options on what we could get to replace it. We were very happy with what they presented to us. They are quick to respond and it doesn't take more than a few hours to hear back from them. They are a little pricey, but it's worth it for what they give in their product.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hey there Donald, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Samuel Arlington, TN

I had to use 2-10 Home Buyers Warranty because it was part of the purchase of my home. They have been very responsive and I've had no issues with them so far. Even if something isn't included in your contract, they point it out and tell me next time how to renew in the future so that it is covered in the future. I've used them several times and they always come quickly to fix things we need fixed. They come to our house in a timely manner and take care of the particular issues we have.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hello Samuel, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Feb. 8th, 2021

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Richard Carolina Beach, NC

Every time I call them, they are prompt to answer and take care of what I ask for. I used them recently to repair my heat pump and someone was out here two days later to fix it. The problem happened again the following week and they came back quickly to make sure it was really fixed. I'm very happy with how it all worked out. Another time, I needed new locks for the house and they sent me a check to reimburse our expense.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hey there Richard, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Feb. 8th, 2021

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Michelle Wendell, NC

Overall a 3 company. I have used them multiple times, multiple years. The repairs usually get done within a reasonable time. The point is: they are a repair company. So they will always try to repair. I have had one issue and that was with my very old stove. The parts literally were not available anymore! The communication between departments was terrible (cuz they are all working from home) and I literally did not have my oven/stove for 7 weeks!! TONS of phone calls. So that was VERY stressful and they would NOT budge and get done what needed to be done. Other than that claim, everything else has been repaired satisfactorily. I am glad I have had this warranty, it has saved me a lot in getting repairmen out to the house!

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hi there Michelle, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 4th, 2021

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Sue Flower Mound, TX

Everything is always handled quickly. Somebody always gets back to me with information. They act more properly than any other warranty that I’ve previously. What I pay more month is reasonable. The people they send out are always qualified. My garbage disposal was leaking over the holidays and they got right back to me to give me the name of the plumbers, though they couldn’t come to me for a couple of days because of the holiday.

4 years ago

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Reply from 2-10 Home Buyers Warranty

Hey there Sue, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 9th, 2021

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D Kirby

They do NOT answer their customer service line! Ive called over 10 times trying to reach someone over the past couple of weeks and sat on the line for over 3 hours with NO one ever answering! They give a call back option but it just does a voicemail drop! I cannot even use the warranty that I paid for. NOT HAPPY.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi D Kirby, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 1st, 2025

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Cindy Smith

RUN NOW CANCEL THIS COMPANY! We have been with this company for 3 years. We had an issue with our refrigerator. They have continuously send 3 contractors out to say this same thing 3 times. We haven’t had a refrigerator for a month. We try calling. We tried speaking to a managers. No one have help us. Horrible company.

4 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Cindy Smith, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Dec. 1st, 2025

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Tiki Amor

Service is amazing, very timely. Every issues we had was completed and the technicians and knowledgeable and professional.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Tiki Amor, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 1st, 2025

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Lawrence Hughes

Technician was prompt and took care of our issue. No surprises. Accurate diagnosis of the issue and repaired accordingly.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Lawrence Hughes, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 20th, 2025

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Chris Mitchell

2-10 is terrible. Their contractors come out it seems just to collect your $100. Then, they are not allowed to actually fix the problem when they’re there. They need to call 2-10 to get authorization and then come back out at some point in the future to actually fix the issue. I’ve had various contractors out to my house 5 times and they’ve either not fixed the issue at all or took so long that I had to call an out of network contractor. Once my toilets didn’t flush for 5 days waiting on their plumber to get authorization from 2-10 before I bailed and called a real plumber. In addition, if you go out of network, they make YOU call them to get authorization to get a problem fixed and their hold times are insane. Today I was on hold for over 70 minutes! Seems the business model is: Collect your money. Don’t fix your problem (which will cost them). Understaff customer service to save on labor and create such pain from being on hold that inevitably some (most?) people will bail thus saving them money by not having to pay out for repairs. If you’re an investor, their business model probably works great. If you’re a customer, it’s terrible. F- for 2-10 Home Warranty.

2 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Chris Mitchell, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 24th, 2025

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Meda Hemelt

Xavier was efficient, personable and eager to resolve the issue which he did in a timely manner. He communicated often and kept me abreast of the situation with ordered parts and availability. Kudos, very please with Xavier's service. Highly recommend him.

4 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Meda Hemelt, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 29th, 2025

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Angel Chaves

Though 2-10 does not always cover everything on your home warranty they do cover a lot of important things that can help when your in a financial pinch. You also don’t have to worry about finding a contractor as they handle that part for you as well. Great service overall

5 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Angel Chaves, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 22nd, 2025

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Diana Cline

Homebuyers warranty is phenomenal. They take really good care of you. When my air-conditioning went out, they help me out with a unit until my air conditioning got fixed and that got fixed the next day and they let me keep the ac unit. That’s service.! I won’t go to any other company.

5 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Diana Cline, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 23rd, 2025

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LS

Customer service is excellent I have had a couple of problems with a service provider and they took the time to listen and addressed it with the provider and in one case changed to a different provider to make sure I was comfortable Always make you feel you business is valued and you can use their services as many times as necessary

5 months ago

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Reply from 2-10 Home Buyers Warranty

Hi LS, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 18th, 2025

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Darrack Wilson

Very knowledgeable tech and was quick to find the problem and fix it thank you.

1 week ago

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Reply from 2-10 Home Buyers Warranty

Hi Darrack Wilson, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 16th, 2025

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John

Awesome 2-10 warranty with SJDI electrical great vendor thank you

1 week ago

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Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 13th, 2025

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Donald MacPhail

This is my first policy with 2-10 HBW, I am glad to see the company will work with you to solve the problems you file in a claim. I requested a different contractor for the repair of my HVAC at my home. They sent me Temperature Solutions LLC in Alabama. Charles S did a great job diagnosing the trouble and repairing the unit. He fully, inspected the unit, he used top of the line replacement parts. He communicated with me before and during the repair, to reschedule the appointment due to storms. That kind of service shows professionalism. I give the service 5 STARS. Thank You.

6 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Donald MacPhail, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 24th, 2025

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hoeard crisswell

had dishwaser fix buy two people titus fixed put new part in and did not shut off electric and blew out the computer borad said he would ordera new one it would take tow days come in will call to come in to put it on waited one week never heard tried to contact him five would not answer phone or call back called 2 10 and they toke care of it had sears fixed it they very professional i would not use titus again

7 months ago

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Reply from 2-10 Home Buyers Warranty

Hi hoeard crisswell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 16th, 2025

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Sonceria

Had some issues with my ice maker and my dryer broke recently, which required a claim. While I appreciate the process for resolving these problems, the interaction felt rushed and unhelpful. Overall, I'm thankful for the support but wish for clearer communication.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Sonceria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Anonymously

I've had a positive experience using the service for repairs on my doorbell and water heater. While I wish the service fee was lower, overall, I've been happy with the results. It's been a good addition since I bought my home, and I appreciate the help I've received.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Anonymously, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Felipe

I've been using this service since '97 and have always had great experiences. When my mini fridge broke, they offered me a check instead of a repair, which allowed me to buy a new one. They also quickly replaced my garbage disposal under warranty without any hassle. Highly recommend their reliable service!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Felipe, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Kevin

I had a great experience with my air conditioning claim. The service was prompt, and the recommended company did an excellent job fixing my unit. I appreciate the peace of mind that comes from knowing I only pay a small deductible for major repairs, rather than facing a huge bill. Overall, they've been fantastic!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Kevin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Dawn

I had issues with my HVAC system that took a long time to resolve due to unclear communication about parts and service times. However, CUSA eventually came out and fixed the problem. Overall, the experience was frustrating, but the service helped rectify the situation.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Dawn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Tracy

I had two recent claims. One for a refrigerator was handled excellently with professional service. However, the thermostat replacement felt rushed and didn't meet my expectations, even though it works. Overall, the online appointment setup was efficient and hassle-free, making my experience better despite some issues.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Tracy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Brittny

I had a great experience with the service! When my bathroom sink backed up, a plumber was sent out quickly and resolved the issue for a very reasonable fee. I also had my air conditioning unit fixed without hassle, just a small deductible. It's reassuring to know that I'm covered for unexpected issues without facing huge bills.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Brittny, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Rita

I had issues with my HVAC, but CUSA quickly resolved them. I submitted my request online and received prompt feedback about the technician's dispatch. They arrived the next day to assess and complete the work. Overall, my experience has been very positive with their service.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Rita, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Joseph

I had great experiences with the service. They responded quickly to my water heater and dishwasher issues, sending knowledgeable technicians who resolved everything efficiently. The communication was excellent, with clear explanations about the problems and solutions. Overall, the process was smooth and hassle-free, making it easy for me.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Elroy

I had a mixed experience with the service. While the warranty process took a while and I had trouble getting my oven fixed, I was generally happy with the repairs done around my house. However, the contractors they use need improvement, as some weren't very good. Overall, good work but room for better contractor selection.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Elroy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 17th, 2024

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Nancy

I had a great experience with their service. They quickly fixed my refrigerator, which has been working perfectly since. When my stove needed a replacement part, they offered a fair price for a new one. I highly recommend them; they are efficient and responsive when it comes to handling claims.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Nancy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Elizabeth

I faced an issue with my double oven due to a faulty circuit board. Initially, the repair company was reluctant to fix it, but they eventually found a service that could repair the board, which got my oven back in working order. Overall, I appreciate the effort to resolve the problem, though it took some persistence.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Elizabeth, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Brian

I had mixed experiences with the service. While a water filter issue wasn't covered, a thermostat problem was resolved quickly and easily. Filing a claim was straightforward, and the repair was handled promptly. Overall, the process was pain-free and efficient, making it a positive experience despite the initial setback.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Brian, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Cody

I recently had a great experience with my air conditioning unit installation. The service was efficient, and I faced no issues. Additionally, when I discovered a plumbing leak, the team was quick to help and resolve the problem. I prefer calling for support as it feels more personal, and the service has always been positive and straightforward. Highly recommend!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Cody, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Sherry

I had a leak in my refrigerator, and the work order was handled quickly. My air conditioner issue was also resolved promptly. However, I faced a delay with a clogged drain where the contractor didn't contact me for days, but 2-10 took care of it immediately once I reached out. Overall, I've been very happy with the service so far.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Sherry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Darren

I had a great experience with 2-10 for my air conditioner repair; they were prompt and efficient. However, the second time I faced a clogged drain, there was a delay in communication from the contractor, but 2-10 resolved it quickly once I reached out. Overall, I've been very happy with the service since I started using it a few months ago!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Darren, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Nathan

I've had a home warranty for years and recently needed plumbing and appliance repairs. The plumber fixed my toilet quickly, and the appliance technician resolved my washer issue in under half an hour. I’ve always received prompt and excellent service from 2-10, with no complaints. Highly satisfied!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Nathan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Raja

I recently had a plumbing leak in my wall, and I called 2-10 Warranty for help. They quickly identified and fixed the problem. Overall, my experience was very positive. The process was easy, and I had no issues getting everything resolved. Highly recommend their services!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Raja, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Ashley

I had a great experience with customer service. When my heat went out, they responded quickly and arranged for a technician who did an excellent job within a couple of days. Additionally, when our bathroom sink was backed up, a plumber was sent out promptly and resolved the issue at a very reasonable cost. Highly satisfied!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Ashley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Joseph

I had a great experience using my warranty recently. The electrician who came was thorough and polite, fixing the issue quickly. I've only needed to use the service a couple of times, but each time they've come through for me. Overall, I'm very happy with their work and support!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Scott

I had a great experience with 2-10. When my heater went out, they sent someone right away. After multiple attempts to fix my oven, they offered a generous amount towards a new one, which I appreciated. Every contractor they've sent has been top-notch. Overall, a very positive experience!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Glen

I had a great experience with the warranty service for electrical issues. An electrician came, added new circuits, and it was hassle-free. The claim service is also quite good, though the website could use some improvement. Overall, I've been satisfied with the service for several years.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Glen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Mary

I had great experiences with my home warranty service. The technicians were quick, thorough, and communicated everything clearly. They resolved issues with my dishwasher and AC efficiently. I realized I could have used the warranty for more repairs, but overall, the service was smooth and hassle-free. Highly recommend!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Jonathon

I had a fantastic experience with the service! My thermostat issue was resolved quickly after filing a claim, and the technician was prompt and professional. I've also used it for my garage door opener, and both times everything was fixed on the first visit. The process was easy and hassle-free. Highly satisfied!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Jonathon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Robert

I had mixed experiences with this service. When my heating unit failed, I had to find my own contractor, leading to a lot of paperwork and less reimbursement. However, when my water heater broke, they sent someone out quickly, which I appreciated. Overall, while they helped in some cases, I might not use them again due to the contractor issue.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Anonymously

I've generally had positive experiences with the service. They quickly resolved my AC issue and provided helpful advice. However, I did face a frustrating delay when my hot water heater broke, taking longer than expected to get someone out and receive compensation. Overall, I'm satisfied with the service despite that one setback.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Anonymously, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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