2-10 Home Buyers Warranty: Read 4,484 User Reviews From Real Homeowners

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Verified Customer

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Rita

I had issues with my HVAC, but CUSA quickly resolved them. I submitted my request online and received prompt feedback about the technician's dispatch. They arrived the next day to assess and complete the work. Overall, my experience has been very positive with their service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Rita, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Tracy

I had two recent claims. One for a refrigerator was handled excellently with professional service. However, the thermostat replacement felt rushed and didn't meet my expectations, even though it works. Overall, the online appointment setup was efficient and hassle-free, making my experience better despite some issues.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tracy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Nancy

I had a great experience with their service. They quickly fixed my refrigerator, which has been working perfectly since. When my stove needed a replacement part, they offered a fair price for a new one. I highly recommend them; they are efficient and responsive when it comes to handling claims.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nancy, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Felipe

I've been using this service since '97 and have always had great experiences. When my mini fridge broke, they offered me a check instead of a repair, which allowed me to buy a new one. They also quickly replaced my garbage disposal under warranty without any hassle. Highly recommend their reliable service!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Felipe, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Joseph

I had great experiences with the service. They responded quickly to my water heater and dishwasher issues, sending knowledgeable technicians who resolved everything efficiently. The communication was excellent, with clear explanations about the problems and solutions. Overall, the process was smooth and hassle-free, making it easy for me.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Kevin

I had a great experience with my air conditioning claim. The service was prompt, and the recommended company did an excellent job fixing my unit. I appreciate the peace of mind that comes from knowing I only pay a small deductible for major repairs, rather than facing a huge bill. Overall, they've been fantastic!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kevin, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Raja

I recently had a plumbing leak in my wall, and I called 2-10 Warranty for help. They quickly identified and fixed the problem. Overall, my experience was very positive. The process was easy, and I had no issues getting everything resolved. Highly recommend their services!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Raja, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Darren

I had a great experience with 2-10 for my air conditioner repair; they were prompt and efficient. However, the second time I faced a clogged drain, there was a delay in communication from the contractor, but 2-10 resolved it quickly once I reached out. Overall, I've been very happy with the service since I started using it a few months ago!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Darren, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Elizabeth

I faced an issue with my double oven due to a faulty circuit board. Initially, the repair company was reluctant to fix it, but they eventually found a service that could repair the board, which got my oven back in working order. Overall, I appreciate the effort to resolve the problem, though it took some persistence.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Elizabeth, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Ashley

I had a great experience with customer service. When my heat went out, they responded quickly and arranged for a technician who did an excellent job within a couple of days. Additionally, when our bathroom sink was backed up, a plumber was sent out promptly and resolved the issue at a very reasonable cost. Highly satisfied!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ashley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Mary

I had great experiences with my home warranty service. The technicians were quick, thorough, and communicated everything clearly. They resolved issues with my dishwasher and AC efficiently. I realized I could have used the warranty for more repairs, but overall, the service was smooth and hassle-free. Highly recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Joseph

I had a great experience using my warranty recently. The electrician who came was thorough and polite, fixing the issue quickly. I've only needed to use the service a couple of times, but each time they've come through for me. Overall, I'm very happy with their work and support!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Jonathon

I had a fantastic experience with the service! My thermostat issue was resolved quickly after filing a claim, and the technician was prompt and professional. I've also used it for my garage door opener, and both times everything was fixed on the first visit. The process was easy and hassle-free. Highly satisfied!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jonathon, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Brian

I had mixed experiences with the service. While a water filter issue wasn't covered, a thermostat problem was resolved quickly and easily. Filing a claim was straightforward, and the repair was handled promptly. Overall, the process was pain-free and efficient, making it a positive experience despite the initial setback.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Cody

I recently had a great experience with my air conditioning unit installation. The service was efficient, and I faced no issues. Additionally, when I discovered a plumbing leak, the team was quick to help and resolve the problem. I prefer calling for support as it feels more personal, and the service has always been positive and straightforward. Highly recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Cody, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Glen

I had a great experience with the warranty service for electrical issues. An electrician came, added new circuits, and it was hassle-free. The claim service is also quite good, though the website could use some improvement. Overall, I've been satisfied with the service for several years.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Glen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Nathan

I've had a home warranty for years and recently needed plumbing and appliance repairs. The plumber fixed my toilet quickly, and the appliance technician resolved my washer issue in under half an hour. I’ve always received prompt and excellent service from 2-10, with no complaints. Highly satisfied!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nathan, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Scott

I had a great experience with 2-10. When my heater went out, they sent someone right away. After multiple attempts to fix my oven, they offered a generous amount towards a new one, which I appreciated. Every contractor they've sent has been top-notch. Overall, a very positive experience!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Sherry

I had a leak in my refrigerator, and the work order was handled quickly. My air conditioner issue was also resolved promptly. However, I faced a delay with a clogged drain where the contractor didn't contact me for days, but 2-10 took care of it immediately once I reached out. Overall, I've been very happy with the service so far.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Anonymously

I had a mixed experience with my warranty service. Initially, I faced an issue with an incompetent technician who charged me without fixing my refrigerator. However, 2-10 promptly sent a more experienced technician who resolved the problem at no extra cost. Overall, I've been satisfied with the service and the quality of the vendors they use.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Robert

I had mixed experiences with this service. When my heating unit failed, I had to find my own contractor, leading to a lot of paperwork and less reimbursement. However, when my water heater broke, they sent someone out quickly, which I appreciated. Overall, while they helped in some cases, I might not use them again due to the contractor issue.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Anonymously

I've generally had positive experiences with the service. They quickly resolved my AC issue and provided helpful advice. However, I did face a frustrating delay when my hot water heater broke, taking longer than expected to get someone out and receive compensation. Overall, I'm satisfied with the service despite that one setback.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymously, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 18th, 2024

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Verified Customer

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Peter

They are very easy to get in contact with. Had a response within minutes but due to the fact it WASN'T an emergency, it took days 4 days for service to come out. I was ok with it, as we had the same service company came out again and they were phenomenal.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Peter, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 25th, 2024

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Verified Customer

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Greg

I had mixed experiences with customer service. They took a while to address my dishwasher issue, but were quick to respond when my air conditioner broke down. Communication can be tough, with long wait times on the phone, but they are proactive in resolving work orders. Overall, decent service with room for improvement.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Greg, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Brandy

I had a frustrating experience with my warranty provider. They didn't replace my appliances with the same brand or match all features, which is misleading. While their service can be excellent, the quality of their vendors varies greatly. They need to improve their policies for better customer satisfaction.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brandy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Dawn

I've had mixed experiences with my warranty service. While some technicians are excellent, others are incompetent and a waste of time. The coverage for appliances is misleading, as they don't replace like-for-like brands or features. It's frustrating to pay service fees for corrections. Overall, the service needs improvement, especially in vendor selection and clearer coverage details.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Dawn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Victoria

I've had mixed experiences with my service claims. While 2-10 has been responsive and helpful, dealing with Sears for my refrigerator repair has been frustrating and slow. After months of waiting for assistance, I feel let down. It's clear that the issue lies with the service provider, not 2-10.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Victoria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Scott

I had a great experience with their service. When my ice maker broke, they quickly replaced it. Their response time is impressive; every time I need assistance, they are prompt and send someone to help. The claim process was easy, and the repair was done excellently. Highly recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Cameron

I had a great experience with the service team. They quickly addressed my washer issue and made scheduling easy for both plumbing and electrical work. Even as a new policyholder, I found it simple to get assistance without needing to set up a login. Overall, very helpful and efficient!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Cameron, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Umar

I've had a few occasions needing assistance, and each time, the service has been prompt and effective. Recently, my leaking faucets were fixed right away after I submitted a work order. I'm consistently impressed with the responsiveness and reliability of the team. Highly recommend their service!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Umar, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Lauren

I had a great experience with customer service when my refrigerator had issues; they quickly replaced it, and the whole process was smooth. When I moved in, a plumber resolved my washer problem promptly. The website is user-friendly, and even without a login, I found it easy to get assistance over the phone. Overall, very responsive and helpful!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lauren, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Eric

I had a frustrating experience getting my washer and dryer fixed; the service was disorganized and left me without a washer for a long time. On a positive note, my refrigerator replacement went smoothly, and the technicians were friendly and knowledgeable. Overall, the service quality was inconsistent.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Eric, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Ricardo

I've had consistently great experiences with this service. They respond quickly and always send a technician to address any issues. Scheduling is easy, and I've never had to wait long for help. I often recommend them to others because their service is reliable and efficient. Highly satisfied!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ricardo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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James

I had a great experience with the service team. They promptly addressed my hot water heater issue, and the technician was friendly and waived the service fee. I've also had excellent service for my garage door opener and ice maker replacements, with quick responses and thorough work. Highly recommend for reliable and efficient service!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Jim

I recently had an issue with my bathroom air vent and was pleasantly surprised by the knowledgeable and friendly service from the plumber who fixed it. Although it took some time for the company to contact me due to my part-time residence, their communication has been good, and I've been satisfied with the results of their service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jim, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Annette

I had a plumbing leak and was disappointed that 2-10 directed me to my homeowner's insurance, despite having coverage. The repair process had its challenges due to limited knowledgeable professionals, but overall, their promptness in assigning help was commendable. My recent experience with their plumbing service was excellent.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Annette, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Kaysia

I had a mixed experience with 2-10 Home Warranty. They were quick to assign a company for my garage door issue, which saved me a lot of money. However, I faced some disappointment when they directed me to my homeowner's insurance for a plumbing leak that I thought was covered. Customer service was generally prompt, but I had to navigate a bit to find knowledgeable help.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kaysia, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Erik

I recently used my warranty for repairs on my dryer and garage door opener, and the process was seamless. Claims were easy to file, and response times were impressively quick. The technicians were knowledgeable and provided excellent service. Overall, I had a very positive experience with prompt customer service and efficient resolutions.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Erik, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Michael

I had a couple of refrigerators repaired, and the service was quick and effective. The website is user-friendly, making it easy to submit claims, and the response time is impressive. I've consistently received quality service from knowledgeable technicians, leaving me very satisfied with the overall experience.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Wayne

I had a leak in my kitchen sink and the warranty service sent a plumber who replaced it efficiently, though I was disappointed with the charge for fixing multiple issues on the same day. Overall, submitting a request for service was easy and straightforward, but I wish the pricing policy was clearer.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Wayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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David

I had a technician come out to fix my washer, and he quickly diagnosed the issue and ordered the necessary parts. The repair process was smooth, and I'm satisfied with the results. Overall, I'm happy with the service, but I don't feel the need to elaborate further.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Anonymous

I've been really disappointed with the service lately. I reached out for help and still haven't heard back. While I’ve had better experiences in the past, the current delays and glitches on the website are frustrating. I hope they can improve their response time and communication soon.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Verified Customer

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Kenneth

I had a very positive experience with the service. The technician arrived promptly, assessed the garage door issue, and fixed it efficiently. Each time I've used the warranty, the technicians have been knowledgeable and personable. I have no complaints and would highly recommend their services!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kenneth, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Emilia

I had mixed experiences with 2-10. While I faced issues with a significant plumbing bill that wasn't covered, their quick response and service for my toilet replacement were impressive. The plumber they sent was excellent, and I appreciate their customer service. Overall, I value their support and will continue my policy.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Emilia, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Patsy

I had a great experience with the service; they were quick to send an electrician who resolved my electrical issue efficiently. However, I've faced repeated problems with my appliances, and the company handling repairs hasn't been satisfactory. While I appreciate the warranty service, I'm disappointed with the appliance repair efforts.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Patsy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Anonymous

I had a leak and was impressed with the quick response from the service team. The plumber was professional and the coverage from my policy was extensive. I also received reimbursement for changing my locks, which was a nice bonus. Overall, I'm very satisfied with the customer service and will continue my policy for years to come!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Anonymous

I had a sudden electrical issue, but the service was prompt and efficient. The electrician arrived quickly and resolved the problem effectively. Overall, my experience was positive; the team was responsive and kept me informed throughout the process. I appreciate the fast and attentive service!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Lori

I had a positive experience with the service. They responded quickly to my garage door issue, and the technician was pleasant, knowledgeable, and efficient. I haven't had any issues since the repair. Overall, great people who provide excellent service!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lori, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Douglas

I had a great experience with the service for a recent plumbing issue. The contractor was knowledgeable and friendly, quickly resolving the problem. Communication with the company has been excellent, and they've consistently sent experienced professionals. Overall, I've been very pleased with the service and would recommend it to others!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Douglas, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Verified Customer

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Ernie

I recently had a plumbing issue and initially faced a frustrating experience with a contractor who tried to charge me more than expected. However, the next technician was excellent, waived the fee, and successfully installed my hot water heater. Overall, I've had quick responses and good experiences with repairs, including a timely air conditioner fix. Highly recommend!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ernie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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