Best Company Guarantee
We’ve got your back.
Our mission is to empower consumers to make the best decisions and connect confidently with companies that deserve their business. Part of that is ensuring your satisfaction as you decide to buy from a company. If you’re not satisfied, we’ll have your back, so you know that you can buy with confidence.
How do I redeem the $100 guarantee?
To qualify for the $100 reimbursement, you must meet the following requirements:
- You requested a quote through BestCompany.com from a company that is covered by the $100 Satisfaction Guarantee.
- You were a paying customer of the company for at least 30 days and then canceled. You will be asked to provide documention to verify the date you became a paying customer and the date you terminated services.
- You leave a review on BestCompany.com about your experience with that company.
If you meet these requirements, simply email us at [email protected]. Please include your name and the company with which you were unsatisfied, along with documention to verify the date you became a paying customer and the date you terminated services.
How do businesses earn the guarantee?
To earn the Best Company Satisfaction Guarantee, a business must meet the following requirements:
- Have at least 100 reviews on its profile
- Have at least 10 new reviews per month added to its profile
- Have an overall star rating of 4.0 or better
- Respond to at least 75% of customers’ reviews
- Provide the highest level of service to consumers who request a quote through BestCompany.com
Best Company reserves discretion outside of these requirements in awarding a company with the guarantee. This guarantee represents our highest level of recommendation based on all the factors that ensure consumer satisfaction.
