Choice Home Warranty

• Positive Reviews
• Choice Home Warranty Cost
• First Month Free
• Customer Service Open 24/7
• No Home Inspection Required
• Knowledgeable, Dedicated Team
• Real Estate Agent Packages
• Transferable Service Contract
• Helpful Website
• Extensive Coverage

Positive Reviews

A majority of Choice Home Warranty reviews on BestCompany.com are positive. Praise in these reviews includes quick responses and fast repair services, good communication, reasonable pricing, and easy claims process.

Reviewers also rate companies when they leave reviews. The Choice Home Warranty rating on BestCompany.com is competitive with the average score for the home warranty industry.

With these responses from Choice Home Warranty customers, it's easy to see that the company is a trusted warranty provider.

Choice Home Warranty Cost

Choice Home Warranty has an affordable policy that starts at $495 per year or $43.75 per month. The monthly cost is more expensive because Choice Home Warranty charges a $30 surcharge if you opt for a monthly payment rather than a single annual payment.

Choice Home Warranty's average service fee is competitively priced at $60. 

First Month Free

Choice Home Warranty offers the first month of service free with the purchase of any of its single-payment and one-year warranty plans. The company also runs frequent promotions that allow homeowners to win new kitchen appliances when they apply for a quote on a home warranty plan.

Customer Service Open 24/7

Choice Home Warranty provides top-notch customer service by allowing its customers to submit claims either online or by calling a toll-free phone number. The home warranty company's call center is available 24 hours a day, 365 days a year, giving customers peace of mind and the ability to submit service requests and receive assistance around the clock. The company website also has a simple contact form that is easy to fill out and is sent to them immediately.

No Home Inspection Required

Unlike some home warranty companies, Choice Home Warranty does not require customers to have their home inspected in order to obtain a contract, which enables a more seamless transaction process for those signing up for warranty plans. This feature also allows customers to save money at the beginning by avoiding the cost of a home inspection.

Knowledgeable, Dedicated Team

With many home warranty companies, the claims process is not very personable, and service requests are assigned to a clerk in a large department. However, customers who choose to purchase a Choice Home Warranty will work with a knowledgeable, dedicated team of two or three representatives that will service their covered home repair needs quickly and efficiently.

In addition to being thoroughly involved in the claim, Choice Home Warranty has representatives that are available to answer any questions that may arise. And anytime delays take place, Choice Home Warranty requires their technicians to immediately provide the customer with an estimated completion date, so the customer is never left out of the loop wondering when the warranty service will be completed.

Real Estate Agent Packages

Choice Home Warranty offers a number of coverage options specifically geared towards real estate agents. Because home warranties provide a valuable safeguard on the home's covered major systems and appliances, both buyers and sellers will receive peace of mind.

Additionally, including a home warranty with the purchase of a house provides a competitive edge that makes buying and selling homes more enjoyable. Choice Home Warranty also understands the addition of home warranty service has the opportunity to help close a deal, which ultimately has the opportunity to make the seller and the buyer more pleased with the settlement.

Transferable Service Contract

With Choice Home Warranty, coverage begins 30 days after enrollment and continues for 365 days from the start date. However, if a customer can provide proof of prior coverage through another warranty provider showing no lapse of warranty coverage, Choice Home Warranty will start new coverage as soon as the old warranty contract policy ends.

Any warranty contract can be renewed each year and is 100 percent transferable.

Helpful Website

Choice Home Warranty has a very helpful website that makes it easy to navigate the ins and outs of the company and what they have to offer. The service provider has sections on its website to separate potential customer types, such as homeowners, buyers and sellers, real estate pros, and contractors, making it easy for customers to know where to find the information that applies to them specifically.

The website also includes an extensive blog that is consistently updated with information regarding home warranties and related topics. In addition, Choice Home Warranty has a FAQ page that answers common questions, making it easier for customers to find answers without having to dig for them.

Extensive Coverage

Choice Home Warranty offers extensive coverage similar to other top companies in the home warranty industry. Choice Home Warranty offers two coverage plan options: the Basic Plan and the Total Plan. 

The Basic Warranty Plan includes basic home appliances, such as a water heater, a garage door opener, and a built-in dishwasher. 

The Total Warranty Plan includes all of the appliances in the Basic Plan, as well as more major appliances and systems, such as an air conditioner and a refrigerator.

The complete list of the offered warranty policies and items covered by each Choice Home Warranty plan, as well as optional coverage add-ons, are as follows:

See if you qualify

• Negative Reviews
• Warranty Claim Denial Cases

Negative Reviews

While a majority of Choice Home Warranty reviews on BestCompany.com are positive, a significant number are 1 star. Complaints include claims denial, trouble getting repairs completed, and delays with claims process and reimbursements.

Warranty Claim Denial Cases

Potential customers who have old appliances should note that they may be disappointed on home warranty coverage for such items in the future. Covered Choice Warranty claims do not include damage resulting from known or unknown pre-existing conditions, misuse, abuse, or failure to clean and maintain covered systems and appliances.

However, similar to most warranty coverage, Choice Home Warranty's packages will cover the repair or replacement of appliances affected by normal wear and tear. Customers should carefully read the fine print and determine which of their current appliances will be eligible for coverage in the future.