Choice Home Warranty

• Choice Home Warranty Cost
• Choice Home Warranty Plans
• Choice Home Warranty Optional Coverage
• Choice Home Warranty Claims Process
• No Home Inspection Required
• Choice Home Warranty Customer Service
• Real Estate Agent Packages
• Transferable Service Contract
• Choice Home Warranty Reviews

Choice Home Warranty Cost

Choice Home Warranty offers some of the most affordable prices in the industry:

• Choice Home Warranty monthly cost: $45–$55
• Choice Home Warranty annual cost: $530–$690
• Add-on coverage cost: $40–$180

Your premium cost will be dependent on the coverage plan that you choose. If you add optional coverage to your plan, you will be charged an additional cost for each item. You can also opt to make one annual payment instead of a monthly payment, which could save you some money in the long run.

Most Choice Home Warranty plans have a flat service fee of $85 per claim, covering the cost of having a contractor/technician come to your home to diagnose and repair your broken appliance or system.

Choice Home Warranty offers the first month of service free with the purchase of any of its single-payment and one-year warranty plans. The company also runs frequent promotions that allow homeowners to win new kitchen appliances when they apply for a quote on a home warranty plan.

On BestCompany.com, Choice Home Warranty reviews* frequently mention plan pricing and 70 percent of those rate-specific reviews highlight how affordable and competitive the company’s prices are — many customers indicate that they chose Choice Home Warranty because of its low prices in comparison to other companies.

Customer Review: Keith from Snellville, Georgia

"I chose Choice Home Warranty because of the price and the amount of appliances they cover. It is definitely worth the money. The heater in the house went out and they scheduled a technician to come out early the next day to correct the situation."

Choice Home Warranty Plans

Choice Home Warranty offers extensive coverage similar to other top companies in the home warranty industry. Choice Home Warranty offers two coverage plan options:

• Basic Warranty Plan — Covers basic home appliances, such as a water heater, a garage door opener, and a built-in dishwasher.
• Total Warranty Plan — Covers all appliances in the Basic Plan, as well as additional major appliance and system options, such as air conditioner systems and refrigerators.

Conditions may apply, but either plan should cover most homeowner appliance or home system needs. It is also worth noting that Choice Home Warranty covers appliances and systems no matter the age, but they must be properly maintained and in good working condition.

Choice Home Warranty Optional Coverage

Choice Home Warranty offers a variety of optional coverage options which can be added to either the Basic Plan or Total Plan for an additional cost:

• Pool/spa
• Well pump
• Sump pump
• Central vacuum
• Limited roof leak
• Septic system
• Second refrigerator
• Stand alone freezer
• Septic tank pumping

Choice Home Warranty Claims Process

The Choice Home Warranty claim process is as follows:

1. Make a claim by phone or online through your customer portal account.
2. Choice Home Warranty will begin contacting service providers upon receiving your claim. Within 48 hours you should receive the name and contact information of a contractor, as well as a confirmed appointment time.
3. The contractor will come and perform the requested service. You will pay the $85 service fee.

If you need assistance beyond making a claim, Choice Home Warranty's call center is available 24/7. The company’s website also has a simple contact form that is easy to fill out and is sent to them immediately.

It is also worth noting that if an appliance or system breaks after a repair, you are guaranteed a free repair within 90 days of the original repair appointment.

No Home Inspection Required

Unlike some home warranty companies, Choice Home Warranty does not require customers to have their home inspected in order to obtain a contract, which enables a more seamless transaction process for those signing up for warranty plans. 

This feature also allows customers to save money at the beginning by avoiding the cost of a home inspection.

Choice Home Warranty Customer Service

With many home warranty companies, the claims process is not very personable, and service requests are assigned to a clerk in a large department. However, customers who choose to purchase a Choice Home Warranty will work with a knowledgeable, dedicated team of two or three representatives that will service their covered home repair needs quickly and efficiently.

In addition to being thoroughly involved in the claim, Choice Home Warranty has representatives that are available to answer any questions that may arise. Anytime delays take place, Choice Home Warranty requires their technicians to immediately provide the customer with an estimated completion date. Customers will appreciate being kept in the loop about when the warranty service will be completed.

Customer Service: Melanie from San Antonio, Texas

"Choice Home Warranty is a better value than the home warranty company that I was previously with. They've been great. They have good customer service who answer your questions and help solve your problems. Anytime I've contacted them, they have satisfied me. I recently used the warranty because the ceiling fan in my living room quit working. When I contacted them online, they were right there saying a company was going to be coming over. That company never came so they dispatched another."

On BestCompany.com, Choice Home Warranty reviews* frequently mention customer service. Of these specific reviews, 63 percent of customers highlight good experiences with customer service, including timely response times and helpful reps. 

On the other hand, 37 percent of reviews indicate poor customer service experiences.

Real Estate Agent Packages

Choice Home Warranty offers a number of coverage options specifically geared towards real estate agents. Because home warranties provide a valuable safeguard on the home's covered major systems and appliances, both buyers and sellers will receive peace of mind.

Additionally, including a home warranty with the purchase of a house provides a competitive edge that makes buying and selling homes more enjoyable. Choice Home Warranty also understands the addition of home warranty service has the opportunity to help close a deal, which ultimately has the opportunity to make the seller and the buyer more pleased with the settlement.

Transferable Service Contract

With Choice Home Warranty, coverage begins 30 days after enrollment and continues for 365 days from the start date. However, if a customer can provide proof of prior coverage through another warranty provider showing no lapse of warranty coverage, Choice Home Warranty will start new coverage as soon as the old warranty contract ends.

Any warranty contract can be renewed each year and is 100 percent transferable.

Choice Home Warranty Reviews

A majority of Choice Home Warranty reviews on BestCompany.com are positive. Praise in these reviews includes quick responses and fast repair services, good communication, reasonable pricing, and easy claims process.

Reviewers also rate companies when they leave reviews. The Choice Home Warranty rating on BestCompany.com is competitive with the average score for the home warranty industry.

These responses from Choice Home Warranty customers emphasize that the company is a trusted warranty provider.

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• High Service Call Fee
• Choice Home Warranty Coverage Limits
• No Coverage for Pre-existing Conditions
• Negative Choice Home Warranty Reviews

High Service Call Fee

Choice Home Warranty's service fee is $85 which is higher than the industry average fee of $75. However, Choice Home Warranty's service fee is a flat fee that won't change no matter the claim. Other home warranty companies may have a fluctuating service fee or different cost ranges based on the repair service that you order.

Choice Home Warranty Coverage Limits

The majority of appliances and systems covered by Choice Home Warranty have a $3,000 coverage cap, although there are some exceptions. 

However, some systems have a lower cap of $500. The following systems fall into this category:

• Ductwork
• Plumbing
• Electrical

If a service or repair exceeds either $3,000 or $500, depending on the appliance or system, you will be required to cover the remaining cost.

No Coverage for Pre-existing Conditions

Choice Home Warranty does not cover known or unknown pre-existing conditions for any covered appliances or systems. This isn't uncommon in the industry, but some home warranty companies do offer coverage for some pre-existing conditions.

Negative Choice Home Warranty Reviews

While a majority of Choice Home Warranty reviews on BestCompany.com are positive, a significant number are 1 star. Complaints include claims denial, trouble getting repairs completed, and delays with claims process and reimbursements.