Choice Home Warranty

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Choice Home Warranty is a home warranty company headquartered in Edison, New Jersey. The company has been in business since 2008 and has garnered a respectable reputation in the home warranty industry, as evidenced by a large number of positive user reviews detailed below.

The Good

  • First month free
  • Customer service open 24/7
  • No home inspection required

First Month Free

Choice Home Warranty offers their first month of service free when you purchase any single payment home warranty plan.

Customer Service Open 24/7

Customers can submit claims to Choice Home Warranty through calling a toll-free phone number. Their call center is available twenty-four hours per day year round. Customers can also submit claims online.

No Home Inspection Required

In order to have a home warranty through Choice Home Warranty, no home inspection is required. This enables a more seamless transaction process for those signing up for their service.

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The Bad

  • Limitations on basic plan

Limitations on Basic Plan

In the basic plan, the customer won't have coverage of the air conditioning system, refrigerator, clothes washer or dryer. This could be seen as a problem as these are the appliances that may be seen as the most important to some customers.

The Bottom Line

Choice Home Warranty is a respected company with a good track record. The company offers nationwide coverage and opportunities for potential vendors, but customers must pay extra if they want their air conditioning, refrigerator, washer, and dryer covered.

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We'll Introduce You!

Call our recommended rep over at Choice Home Warranty below.

1-(844) 325-4886

281 Choice Home Warranty Reviews

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  • User Score

    0

    September 19th, 2017

    Horrible company! They will not repair, they send out contractors with horrible BBB ratings and their customer service is not that great. Every service request I turned in there was always some loophole as why they would not pay the repairs. After the service fee was paid, technician turns in repair quote to Choice, and they always find a reason not to honor the repairs. There are a lot of customers of this company that have experienced the same problem with them. The BBB has nearly 600 complaints against this company. And they will not refund your money if you try to cancel. Stay away from Choice. They are the WORST choice.

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    0 0
  • User Score

    10

    September 18th, 2017 Indianapolis, IN

    Friendly and quick help. Also great online resources makes filing claims very easy.

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    0 0
  • User Score

    0

    September 18th, 2017 Houston, TX

    i submitted a request for a quote and explanation of coverages. The guy that answers the phone acts like i am a problem to him because of his poor explanation of how they work.

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    0 0
  • User Score

    10

    September 17th, 2017 Missouri City, TX

    I have worked with Jeff K to open a new account for Home warranty. He has explained very well about warranty and coverage. He will work with you to provide discount and what will be best for the customer.

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    0 0
  • User Score

    2

    September 13th, 2017 Fairfield, CT

    I got the email with your survey on the same day I was going to call to see if I can cancel the rest of my warranty with your company. I researched several home warranty companies before choosing CHW. Your customer service department is excellent, otherwise it would have been a one-star rating. The main reason I purchased a home warranty was to offset the cost of large repairs, like a bad AC unit. Well my downstairs unit stopped working, after the initial evaluation of low coolant, I found out that you don't cover the leak check, and you won't cover the replacement of the coil that caused the problem. You should elimitate AC repair from what your company covers, since it really doesn't

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    3 0
  • User Score

    9

    September 13th, 2017 Missouri City, TX

    Job well done fromfiling the claim through completion

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    0 0
  • User Score

    2

    September 13th, 2017 Bridgeville, PA

    Poor pick of vendors. Vendor told me that CHOICE was a rip off. Had A/C issues, would not repair, said I needed more tests prior to them fixing, which would cost more money...

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    1 0
  • User Score

    10

    September 13th, 2017 Marinette, WI

    Very responsive to claim we made. Company that performed the work did an excellent job.

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    0 0
  • User Score

    10

    September 13th, 2017 Jacksonville, FL

    They actually provide the services they promise.

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    0 1
  • User Score

    10

    September 13th, 2017 Morehead City, NC

    Prompt in sending a repairnab to fix my problem.

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    0 1
  • User Score

    10

    September 13th, 2017 Harker Heights, TX

    Because they take care of their people and members....they are the real deal

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    0 0
  • User Score

    9

    September 13th, 2017 Spring, TX

    Good response time, knowledgeable repair person

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    0 0
  • User Score

    9

    September 13th, 2017 Katy, TX

    very helpful and caring, attentive and fast response time

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    0 0
  • User Score

    7

    September 13th, 2017 Tawas City, MI

    Finding Service repairs at 3392 has been all on me to take care of. You have not been able to secure repair. I have had to find and pay a service repair person and then be reimbursed.

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    1 0
  • User Score

    2

    September 13th, 2017

    They do not research their contractors. One came to my house with an F BBB rating.

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    1 0
  • User Score

    10

    September 13th, 2017 Spring, TX

    Best plan for the dollar and great companies backing them

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    0 1
  • User Score

    8

    September 13th, 2017 Washington, DC

    I didn't get a call after my ticket from the technician I had to go looking/call them myself to schedule the appointment.

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    1 0
  • User Score

    4

    September 13th, 2017 San Jose, CA

    bad customer service and unexplained rules

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    1 0
  • User Score

    3

    September 13th, 2017 Greenville, KY

    because they would pay the ckain and your tech lied about what the repairman saidma

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    0 0
  • User Score

    1

    September 13th, 2017 Memphis, TN

    Paid monthly premium faithfully. Never late! Choice wouldn't help me when I needed it.

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    1 0