Choice Home Warranty

They've always been right there for us any time we have had to use them. They're very friendly and they're just very very professional. I used it recently on my air conditioner. My experience with the guy they sent out was awesome. He addressed the problem immediately, no questions asked. He took care of the problem with no issues. Every time they have sent someone out, they've just been very professional and have addressed the problem immediately.

I've had them for over three years and so far, I've not had any bad experiences. I've already gotten the response that I needed. They've always taken care of everything. It continues to work.

I can reach customer service twenty four seven and I can submit a claim through my phone or call the eight hundred number.

A lot of warranties will turn you down on something, so I've heard, and so I am very happy with the fact that they have not turned me down on anything. Everything happened very easily and they took care of it. If they can't find an associate quickly, they let me get one and they pay for it.

Everything is done in record time, they told me the guy would be there the next day and he was and everything was done well. Everything was done as advertised.

They do a great job and are very professional. Customer support is very prompt, courteous, and they take your business right away. We've had to use four or five times over the course of the last three or four years and it had always been prompt and excellent service. We used the warranty within the last month. We had a stove stop working and they gave us an appointment the very same day and they came out the next day.

Choice was recommended to me by a relative and on a couple of occasions they've been very good and a couple of others, the service I got was lacking. It doesn't detail all the areas that are not covered.

It was quick and easy when they washer went down and I need to get it fixed. I did have to reach out to the technician for an issue but had to call back but it was a holiday so that could be why.

The customer support was good but I have a problem because when I called the company, the person on the other end didn't have a good command of the English language and I would appreciate if the people who answered the phone on evenings and weekends were in the continental United States and were easier to understand. When my dishwasher wasn't working, I called them and they made arrangements for somebody to come and fix it.

So far it had been a great company to work with. They honored what they said they were going to do. The person they contracted was very professional and knew what he was doing.

They do not get back to you when anyone is coming to you home. I did not have my stove or over for two weeks over the holiday season and I had family here. It was just horrible.

I am selling my home and I am recommending to the buyers that they continue with choice home warranty through my account. They're consummate professional and they do their best to help me. In the summer I got someone out immediately to replace my capacitor in my AC.

During peak season, it may take a little longer to get a technician. The quality of the work was good and I appreciate the technician telling me about a couple of things that were not covered that were not working so I could work on it myself.

It's been very good. The customer service staff is very kind and helpful and the tech was extremely professional and understanding of my situation with my garage door. They work quickly and really tried to help me solve my problem.

They've sent good qualified technicians very fast.

There is no communication when there is a problem. The first time I used them, they were great and the vendor was great and it was timely but right now I am dealing with an issue because the vendor hasn't come to fix my stove and I've waiting since Saturday and I keep going online to tell them about the vendor not showing up and not communicating and I haven't anything back.

I had my water heater go out and I had a new one within a day. I was happy with the service.

I have used it a lot in the three years that I've had it. They've always taken care of the service that I needed promptly. They haven't let me down yet.

I've called and they were very helpful to get me with the person I need to fix my problem.

They were able to repair two of my items, the water heater and dishwasher pump and they sent out good contractors to do the repairs.

What you get for you money is why I choose choice. They are very prompt making my appointment and the service person took care of my problem. He had to come twice and was very professional and came when he said he was going to come.

I'm still waiting for my furnace to get fixed, it's been like three of fours weeks now. They hired a tech to come in to do the work and they suck. They are not quality people.

I had experience with two other companies and I didn't get the follow up I anticipated so I switched. I was able to get the claims off pretty seamlessly with choice. I had a problem with the washer and they ordered the part and fixed it just as they said they would. He was timely with his call and he followed through in the time frame he said he would.

Very prompt and very kind, good service. My dryer wasn't working all of the sudden and maybe in two or three hours, he responded. I think it is worth it.

When I called, my claim was filed right away and within a very short time I received information about who would be coming out and confirmed the time and date. We have only used it on the refrigerator.

Very happy with the home warranty and the customer service. They're responsive almost the same day.

I think it is a very good service, not excellent because of the wait time. The dryer went out and I called them and it did take a while to get it looked at, it was about ten days, but they came and did a good job after that.

They did the job they were supposed to. They came when they said they were going to come. They replaced the refrigerator.

Service is good. Our heating and air system was malfunctioning and we got somebody out to replace it.

I'm a dissatisfied customer and I am trying to decide if I want to switch. The money that I have paid for both houses and I really haven't had a problem that they would fix. I tried to get them to fix a pipe and they said it wasn't covered so I had to pay the plumber two hundred and fifity dollars out of my pocket to get the problem fixed.

Whenever I've needed them, they answer and the tech shows up when they're supposed to. The tech was very professional and really took his time to be efficient and neat and was extremely polite.

Seems like a good value. I find them very responsive and helpful.

I would definitely call them again if I should have problem with my home. The technician was very knowledgeable and explained everything that he was doing. They told me the time when the gentleman was supposed to show up and he was there fifteen minutes early.

Choice Home Warranty is prompt and professional and they fix everything.

I was pleased with everything start to finish. They were very accurate and on time. They didn't take a long time to make the appointment. It is just good overall.

The company is run by a bunch of jerk. I hadn't been late with payments and they stopped repairs. They who came out was good but not choice.

The couple of times that I've called, responsible people are used to do the work, good people come out in a timely manner.

Customer support is very friendly and got back to me in a short period of time. They saw what was needed and got a hold of a company and he got the part.

Coverage is very reasonable. They are very responsive and easy to deal with. Hopefully I don't have to use it again but if I do, I know what they are.

All things are great, I am a happy customer. They do everything they tell me they are going to go. Great customer service. They take care of the appliances and come out pretty fast, always here the next day.

I had major repairs in my house this year and they were really good about connecting me with the people so I like the company. I had to use it over thanksgiving in my kitchen for my dishwasher, they were able to come out and fix it that thanksgiving, and I appreciate that they were able to come quick because I had people coming over for dinner.

Everybody that they have sent out have been good, they are polite and formal but my problem is with choice, they don't replace things or replace things they say they are going to. I am not happy with the.

We haven't used it that much but we have used it for one claim so far and they took care of my garbage disposal very fast and efficiently. They took care of what I needed. It was great.

All of their advertising is false. I would not recommend this company, use another home warranty company. I have not had good experience at all with any of my claim managers. I had a leak in my pool and it was declined. It is poor service with a very unresponsive customer service.

Every time I had a problem, the repairman came out and fixed and made my life easier. The repairman is always nice and respectable and knows their stuff. I tell everybody this is what they need.

There are exclusions that there should not be, like light fixtures so they could do better but they return call quickly.

I've used it twice so far and they communicated efficiently and explained thing s wonderfully. The only thing is certain things need to be paid extra to be covered but they answer all my questions and are kind and helpful.

Very efficient and the price is right. I am very pleased with the people that they have. The repair person was out here the next day to assist.

I liked the advertisement and the price but I am not getting what I want and what I am paying for. My microwave was busted and we still haven't gotten parts and they said the parts were ordered and it has been too long and they said they don't replace microwave ovens.

Submitting a claim was so quick and easy. I received notification right away a service provider was scheduling an appointment. Service was completed quickly. Very happy with the quality repair!