Choice Home Warranty offers comprehensive protection against the high cost of repairs and replacements of major systems and appliances. The home warranty company strives to offer excellent service technicians, fast and simple solutions for its customers, and value for homeowners' money by reducing out-of-pocket expenses. The home warranty service provider appears to be delivering well on its goal of customer satisfaction, as is evidenced by a large number of positive Choice Home Warranty reviews below. Choice Home Warranty has been in business since 2008 and is one of America's fastest-growing companies, headquartered in Edison, New Jersey.

The Good

  • Choice Home Warranty Cost
  • First Month Free
  • Customer Service Open 24/7
  • No Home Inspection Required
  • Knowledgeable, Dedicated Team
  • Real Estate Agent Packages
  • Transferable Service Contract
  • Helpful Website
  • Extensive Coverage

Choice Home Warranty Cost

Choice Home Warranty has an affordable policy that starts at $495 per year or $43.75 per month. The monthly cost is more expensive because Choice Home Warranty charges a $30 surcharge if you opt for a monthly payment rather than a single annual payment.

Choice Home Warranty's average service fee is competitively priced at $60. 

First Month Free

Choice Home Warranty offers the first month of service free with the purchase of any of its single-payment and one-year warranty plans. The company also runs frequent promotions that allow homeowners to win new kitchen appliances when they apply for a quote. 

Customer Service Open 24/7

Choice Home Warranty provides top-notch customer service by allowing its customers to submit claims either online or by calling a toll-free phone number. The home warranty company's call center is available 24 hours a day, 365 days a year, giving customers peace of mind and the ability to submit service requests and receive assistance around the clock. The company website also has a simple contact form that is easy to fill out and is sent to them immediately. 

No Home Inspection Required

Unlike some home warranty companies, Choice Home Warranty does not require customers to have their home inspected in order to obtain a contract, which enables a more seamless transaction process for those signing up for warranty plans. This also allows customers to save money right off the bat by avoiding the cost of a home inspection.

Knowledgeable, Dedicated Team

With many home warranty companies, the claims process is not very personable, and service requests are assigned to a clerk in a large department. However, customers who choose to purchase a Choice Home Warranty will work with a knowledgeable, dedicated team of two or three representatives that will service their covered home repair needs quickly and efficiently.

In addition to being thoroughly involved in the claim, Choice Home Warranty has representatives that are available to answer any questions that may arise. And anytime delays take place, Choice Home Warranty requires their technicians to immediately provide the customer with an estimated completion date, so the customer is never left out of the loop wondering when the warranty service will be completed. 

Real Estate Agent Packages

Choice Home Warranty offers a number of plans and packages specifically geared towards real estate agents. Because home warranties provide a valuable safeguard on the home's covered major systems and appliances, both buyers and sellers will receive peace of mind.

Additionally, including a home warranty with the purchase of a house provides a competitive edge that makes buying and selling homes more enjoyable. Choice Home Warranty also understands the addition of home warranty service has the opportunity to help close a deal, which ultimately has the opportunity to make the seller and the buyer more pleased with the settlement. 

Transferable Service Contract

With Choice Home Warranty, coverage begins 30 days after enrollment and continues for 365 days from the start date. However, if a customer can provide proof of prior coverage through another warranty provider showing no lapse of warranty coverage, Choice Home Warranty will start new coverage as soon as the old warranty contract policy ends.

Any warranty contract can be renewed each year and is 100 percent transferable.

Helpful Website

Choice Home Warranty has a very helpful website that makes it easy to navigate the ins and outs of the company and what they have to offer. The service provider has sections on its website to separate potential customer types, such as homeowners, buyers and sellers, real estate pros, and contractors, making it easy for customers to know where to find the information that applies to them specifically.

The website also includes an extensive blog that is consistently updated with information regarding home warranties and related topics. In addition, Choice Home Warranty has a FAQ page that answers common questions, making it easier for customers to find answers without having to dig for them. 

Extensive Coverage

Choice Home Warranty offers extensive coverage similar to other top companies in the home warranty industry. Choice Home Warranty offers two coverage packages: the Basic Plan and the Total Plan. The Basic Warranty Plan includes basic home appliances, such as a water heater, a garage door opener, and a built-in dishwasher. The Total Warranty Plan includes all of the appliances in the Basic Plan, as well as more major appliances and systems, such as an air conditioning and a refrigerator.

The complete list of the offered warranty policies and items covered by each package, as well as optional coverage add-ons, are as follows:

Basic Plan: $495 per Year or $43.75 per Month

  • Heating system
  • Whirlpool bathtub
  • Garage door opener
  • Electrical system
  • Dishwasher
  • Ceiling fans and exhaust fans
  • Plumbing system
  • Built-in Microwave
  • Cooktop
  • Plumbing stoppage
  • Garbage disposal
  • Oven/range
  • Water heater
  • Ductwork
  • Stove

Total Plan: $600 per Year or $52.50 per Month

  • Air conditioning system
  • Refrigerator
  • Clothes washer/dryer
  • Heating system
  • Whirlpool bathtub
  • Garage door opener
  • Electrical system
  • Dishwasher
  • Ceiling fan and exhaust fan
  • Plumbing system
  • Built-in Microwave
  • Cooktop
  • Plumbing stoppage
  • Garbage disposal
  • Oven/range
  • Water heater
  • Ductwork
  • Stove

Optional Coverage: Cost per Year

  • Pool/spa: $180
  • Stand alone freezer: $40
  • Septic tank pumping: $65
  • Sump pump: $40
  • Limited roof leak: $70
  • Second refrigerator: $40
  • Septic system: $120
 
  • Additional spa: $180
  • Central vacuum: $40
  • Well pump: $100
 

 

See if you qualify

The Bad

  • Claim Denial Cases

Claim Denial Cases

Potential customers who have old appliances should note that they may be disappointed on warranty coverage for such items in the future. Covered Choice Warranty claims do not include damage resulting from known or unknown pre-existing conditions, misuse, abuse, or failure to clean and maintain covered systems and appliances.

However, similar to most warranty coverage, Choice Home Warranty's packages will cover the repair or replacement of appliances affected by normal wear and tear. Customers should carefully read the fine print and determine which of their current appliances will be eligible for coverage in the future. 

The Bottom Line

Choice Home Warranty is a respected organization with a solid track record. Its warranty policy and service fee are competitively priced compared to other top-rated home warranty companies.

Choice Home Warranty offers multiple package options that each provide extensive coverage, and its knowledgeable and dedicated customer service team is available around the clock to assist with claims and to answer questions.

It is easy to see why the company has received largely positive home warranty reviews. Because the first month is free and no home inspection is required, it's incredibly easy to purchase a Choice Home Warranty and start protecting yourself against the high cost of any unexpected repair or replacement of major appliances and systems.

With affordable monthly prices and a cheaper trade service fee than most, Choice Home Warranty is definitely a solid choice for your home warranty needs.

Check out Choice Home Warranty reviews below to see what real customers have to say about the home warranty provider. Current customer reviews note that warranty claims are resolved in a timely manner, technician service is exceptional, warranty policies are listed at affordable prices, and the customer service department is helpful and courteous. 

Visit Site

We'll Introduce You!

Call our recommended rep over at Choice Home Warranty below.

1-(855) 416-4247

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User Reviews

Star Rating

3.4
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4,075 Reviews

Review Breakdown

5 star
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4 star
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3 star
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2 star
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1 star
31%

Sentiment Criteria

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Doreen LeBlanc
November 13th, 2019 Mount Holly, NC DETAILS
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We were both very happy to hear from you so quickly. Your information was clear and most helpful. You provided us with a plumber, contact information, set up the appointment and took care of our need quickly. We couldn't have done this without your immediate help. Your expertise and cost is just as you promised when we took out our contract. You have always proven your professional service.

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kathleen berger
November 13th, 2019 Brook Park, OH DETAILS
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the gentlemen you send out are really helpful and respectful, but what I do not understand is why you wouldn't cover the cost of the lights ( ballasts) - I am paying a monthly amount so I can get stuff done -

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Lewis Forrest
November 13th, 2019 Woodbridge, VA DETAILS
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On time, efficient and expert in their profession.

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Riju
November 13th, 2019 Austin, TX DETAILS
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I am still struggling to get a help with a very simple fix in Washington machine! The choice Warrenty team keep promising me that the technicians will fix the issue since TWO months! I paid upfront for 3 years services. I tried to speak to the manager every time and customer care reps keep saying that managers are not there to speak customers and they only for administration jobs!!!!! If you want more about my experience with Choice Home Warrenty team, please contact me on Facebook/ instagram rijuvarghese/Austin. Thanks

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Ken Zavatsky
November 13th, 2019 Houston, TX DETAILS
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Allen D was a most affable service man. He has a good work attitude and knew what he needed to do in repairing our problem. He had a part that may have worked but it wasn't the exact correct fit. Rather than use what he had, he was professional and apologized for needing to come back the following morning with the exact fit. All works like new.

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TN
November 13th, 2019 Waxhaw, NC

I was unsure about a home warranty but I received it from a home purchase. Well I couldn’t be happier. They re-Keyed the house, they fixed/replaced two broken garage door motors, they are reviewing the pool pump and the furnace right now. The claims process is simple and I’m an only out the small deductible. I am going to renew for next year.

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Pamela
November 13th, 2019 Arlington, TN DETAILS
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The value is good for the money. Every time I call, there is great customer service and I've never had an issue with quotes. The service is pretty fast.

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William
November 13th, 2019 Cape Coral, FL DETAILS
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So far every time I have used them, they respond quickly and I trust them. It is a good deal.

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Joe
November 13th, 2019 Ellenton, FL DETAILS
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I had to use them one time for the air conditioning and it took them three times to come out before they fixed it and each time it took four to five hours, but other than that one condition, I have had them for other things and they've been fine.

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Eric
November 13th, 2019 Schertz, TX DETAILS
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Everything went smooth with the initial dealings with them. They offered a whole lot of bang for my back compared to my previous dealings with American Home Shield. When I did a last minute claim, they set up a time and did the job; it was that simple.

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Meletha
November 13th, 2019 Smyrna, GA DETAILS
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I trust them. They always come out when I call. They've always done great work except for the service with the water heater, which is still not working because there was not full disclosure there. With the normal regular plumbing, they were fine.

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Larry
November 13th, 2019 Sanford, NC DETAILS
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Very quick to get what you needed done and support you with whatever you have questions with. Everybody on the phone was very nice and very straightforward when they don't cover something and I like that.

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Shirley
November 13th, 2019 Columbia, TN DETAILS
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It has always been there and worked with me to make sure I could afford the monthly payment as a senior. I don't think I could have ever done without them. They were so prompt with my dryer and fixed my dish washer properly and promptly. They have never let me down. Everyone is so pleasant and so prompt when I call.

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Steven
November 13th, 2019 Rowlett, TX DETAILS
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They did what was needed efficiently and even did a little more than what they had to do. They came out and did a better job than expected and kept or schedule. They even saw a couple of other things that weren't right and said they would just fix them.

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Paul Pritchett
November 12th, 2019 Mandeville, LA

Cortney J listened to my needs, made an effort to help me as a person and please me as a customer. Explained what he was able to do and did it...not painless (haha) but well done. The five stars are based on this.

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Gary Edgar
November 12th, 2019 Marana, AZ

I can only attest to my interaction with Larry in your sales department. He was highly professional and answered every question with no pause or wavering. I learned to trust his recommendations. Hopefully, our experience will stay very positive. My preference is to have no reason to use your services, but if I do, I trust you will be there.

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Nancy
November 12th, 2019 Madison, AL DETAILS
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I have been pleased with the efficient way claims have been handled. The only problem I have had is understanding the service people who haven’t quite mastered the English language.

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Paula
November 11th, 2019 Carlisle, PA DETAILS
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Service is awful. My washer broke and you only gave me two hundred dollars for it.

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Eric
November 11th, 2019 Stony Brook, NY DETAILS
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Completely satisfied. When I used them, they were fantastic. They're the best price for insuring the appliances in my house. It's the best. I'm trying to get my son to join also.

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Dolores
November 11th, 2019 Acworth, GA DETAILS
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Good, professional service. Always had excellent communication whenever I've called and made a claim. They are prompt and professional and the service was handled efficiently and whoever came out to inspect it always did a very thorough job.

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Mina
November 11th, 2019 Charlotte, NC DETAILS
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I'm satisfied with it. The service is what I needed right away. Everything is done quickly.

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Catherine
November 11th, 2019 Baltimore, MD DETAILS
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The servicemen they have working for them are excellent. I've had experiences that were really good but some that were also not so good but at this point things are good. They sent someone within a day or two to help with a plumbing issue.

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Calvin
November 11th, 2019 Chantilly, VA DETAILS
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It is cheaper than others so that is why I picked choice home warranty. The time I have used it is when my ac went out a couple of day before I was going on vacation and they got a technician to me right away and I didn't have any problems with him.

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Beatriz
November 11th, 2019 Scranton, PA DETAILS
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I didn't have to wait long because they're prompt and quick and they fix the problem right away.

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Steven
November 11th, 2019 Dallastown, PA DETAILS
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The service is good. They make sure that somebody comes out and fixes it right if they can fix the issue. They're usually very supportive when you reach them.

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Michael
November 11th, 2019 Venice, FL DETAILS
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Good customer service with professional representatives. They get technicians to come over promptly. I've had them several times and they're all positive.

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Amber
November 11th, 2019 Tampa, FL DETAILS
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Provide good contractors and overall it's been a great experience. Usually good about answering phone and giving quick responses.

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Damiano
November 11th, 2019 Orlando, FL DETAILS
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So far I am happy with the prices and it is a good service. Customer support is good, when I call it, they take care of my needs. The technician they sent did his job but I wasn't happy with it, it was little loose, so I called them and they sent a technician to fix it.

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Tim
November 11th, 2019 Saint Augustine, FL DETAILS
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They did what they said they were going to do so I was pretty happy. I used my warranty to replace the pool pump and they scheduled the technician and it all went fine.

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Kenneth
November 11th, 2019 Buford, GA DETAILS
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We got a very good deal with them. Any time I call their customer support, they are professional, courteous, and resend immediately.

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Anonymous
November 11th, 2019 Hartland, MI DETAILS
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Used it several time and every time they've been prompt and sent good technicians. Very efficient and easy to use.

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Cynthia
November 11th, 2019 Columbus, OH DETAILS
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Choice was recommended by my realtor. When my furnace heat went out, I had a person show up within twenty four hours. I took several trips to get all the equipment replaced but it's been working great at the present time. There were some previous claims that I felt didn't clear the issues but I did get some resolutions.

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Artimeshia
November 11th, 2019 Louisville, KY DETAILS
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You have the best deal. When I call, I get a fast response, excellent customer service.

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Carol
November 11th, 2019 Senatobia, MS DETAILS
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The people who help the customers are very polite and willing to help. They are very responsive, I have never had an issue with getting things done. I've used it several times with the garbage disposal and the garage motor. It was all fixed, no issues.

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Anonymous
November 11th, 2019 Hendersonville, TN DETAILS
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Nobody is perfect but the price is right and they've been responsive and very accommodating though there were times when the came out and wouldn't cover it but they did give me a customer loyalty check for a small amount so that was good.

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Dennis
November 11th, 2019 Enterprise, AL DETAILS
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The air conditioning was not working properly and they responded quickly and repaired it with no problem. They did a good job. It is a good value.

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Carlton
November 11th, 2019 Laplace, LA DETAILS
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It's good. The service has been excellent due to the people. They respond right away.

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Anonymous
November 11th, 2019 St Louis, MO DETAILS
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The real estate person recommended it to me, and I have been recommending it to my friends and family. My air conditioning compressor went out when it was a hundred and four degrees on a Saturday, and they sent out a serviceman Monday morning and the job was done by Tuesday Morning. I only had a sixty-dollar service fee and they paid the rest. I am very confident if I have another issue, they will take care of it.

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Nisha
November 11th, 2019 Edwards, IL DETAILS
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The two or three times I've had a problem, they've taken care of everything. You just call and they send somebody. They are the best.

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David
November 11th, 2019 Rockford, IL DETAILS
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I tried another service through Sears and I wasn't happy with them and I have been very pleased with Choice. I have been taken care of right away and is a much more reasonable price.

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Patricia And Keith
November 11th, 2019 Antioch, IL DETAILS
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They take your calls and get somebody out to your home immediately. The representative who came to our home form the heating and air conditioning company was very nice and thorough.

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Mauricio
November 11th, 2019 San Antonio, TX DETAILS
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They are very efficient and solve problems when possible. I have used it three time and they keep very good service.

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Jimmy
November 11th, 2019 Houston, TX DETAILS
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When I called, they took care of me. I will stay with them.

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Ernestine
November 11th, 2019 Dallas, TX DETAILS
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I am happy with the service now and would recommend them. I've used it several times. The response is quick and the technician work until they get the issue resolved.

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Billy
November 11th, 2019 Mesquite, TX DETAILS
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I'm happy with Choice Home Warranty. The service is awesome. It seems most major things are covered.

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Richard
November 11th, 2019 Plano, TX DETAILS
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Choice Home Warranty is timely and efficient. I used them to have my home rekeyed.

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Sharon
November 11th, 2019 Gonzales, LA DETAILS
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They don't cover everything like I was told. They wouldn't cover my hot water heater. They did cover my washing machine issue and were very quick to come out and solve my issue right away.

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Anonymous
November 11th, 2019 Aurora, CO DETAILS
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Good service; they answered all my questions. They responded when I had trouble with my furnace and had a technician come out.

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Jimmy
November 11th, 2019 Lubbock, TX DETAILS
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At the time we thought they were the best available source but when we call in and describe the service that is needed it seems like eighty percent of the time there is an exclusion for whatever repair is needed. It seems to me that it is somewhat deceptive.

Verified Customer

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Nicholas
November 11th, 2019 Del Valle, TX DETAILS
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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They solved every issue and were very polite and efficient. They were on time every day and communicated with us.