Choice Home Warranty

We were both very happy to hear from you so quickly. Your information was clear and most helpful. You provided us with a plumber, contact information, set up the appointment and took care of our need quickly. We couldn't have done this without your immediate help. Your expertise and cost is just as you promised when we took out our contract. You have always proven your professional service.

the gentlemen you send out are really helpful and respectful, but what I do not understand is why you wouldn't cover the cost of the lights ( ballasts) - I am paying a monthly amount so I can get stuff done -

On time, efficient and expert in their profession.

I am still struggling to get a help with a very simple fix in Washington machine! The choice Warrenty team keep promising me that the technicians will fix the issue since TWO months! I paid upfront for 3 years services. I tried to speak to the manager every time and customer care reps keep saying that managers are not there to speak customers and they only for administration jobs!!!!! If you want more about my experience with Choice Home Warrenty team, please contact me on Facebook/ instagram rijuvarghese/Austin. Thanks

Allen D was a most affable service man. He has a good work attitude and knew what he needed to do in repairing our problem. He had a part that may have worked but it wasn't the exact correct fit. Rather than use what he had, he was professional and apologized for needing to come back the following morning with the exact fit. All works like new.

I was unsure about a home warranty but I received it from a home purchase. Well I couldn’t be happier. They re-Keyed the house, they fixed/replaced two broken garage door motors, they are reviewing the pool pump and the furnace right now. The claims process is simple and I’m an only out the small deductible. I am going to renew for next year.

The value is good for the money. Every time I call, there is great customer service and I've never had an issue with quotes. The service is pretty fast.

So far every time I have used them, they respond quickly and I trust them. It is a good deal.

I had to use them one time for the air conditioning and it took them three times to come out before they fixed it and each time it took four to five hours, but other than that one condition, I have had them for other things and they've been fine.

Everything went smooth with the initial dealings with them. They offered a whole lot of bang for my back compared to my previous dealings with American Home Shield. When I did a last minute claim, they set up a time and did the job; it was that simple.

I trust them. They always come out when I call. They've always done great work except for the service with the water heater, which is still not working because there was not full disclosure there. With the normal regular plumbing, they were fine.

Very quick to get what you needed done and support you with whatever you have questions with. Everybody on the phone was very nice and very straightforward when they don't cover something and I like that.

It has always been there and worked with me to make sure I could afford the monthly payment as a senior. I don't think I could have ever done without them. They were so prompt with my dryer and fixed my dish washer properly and promptly. They have never let me down. Everyone is so pleasant and so prompt when I call.

They did what was needed efficiently and even did a little more than what they had to do. They came out and did a better job than expected and kept or schedule. They even saw a couple of other things that weren't right and said they would just fix them.

Cortney J listened to my needs, made an effort to help me as a person and please me as a customer. Explained what he was able to do and did it...not painless (haha) but well done. The five stars are based on this.

I can only attest to my interaction with Larry in your sales department. He was highly professional and answered every question with no pause or wavering. I learned to trust his recommendations. Hopefully, our experience will stay very positive. My preference is to have no reason to use your services, but if I do, I trust you will be there.

I have been pleased with the efficient way claims have been handled. The only problem I have had is understanding the service people who haven’t quite mastered the English language.

Service is awful. My washer broke and you only gave me two hundred dollars for it.

Completely satisfied. When I used them, they were fantastic. They're the best price for insuring the appliances in my house. It's the best. I'm trying to get my son to join also.

Good, professional service. Always had excellent communication whenever I've called and made a claim. They are prompt and professional and the service was handled efficiently and whoever came out to inspect it always did a very thorough job.

I'm satisfied with it. The service is what I needed right away. Everything is done quickly.

The servicemen they have working for them are excellent. I've had experiences that were really good but some that were also not so good but at this point things are good. They sent someone within a day or two to help with a plumbing issue.

It is cheaper than others so that is why I picked choice home warranty. The time I have used it is when my ac went out a couple of day before I was going on vacation and they got a technician to me right away and I didn't have any problems with him.

I didn't have to wait long because they're prompt and quick and they fix the problem right away.

The service is good. They make sure that somebody comes out and fixes it right if they can fix the issue. They're usually very supportive when you reach them.

Good customer service with professional representatives. They get technicians to come over promptly. I've had them several times and they're all positive.

Provide good contractors and overall it's been a great experience. Usually good about answering phone and giving quick responses.

So far I am happy with the prices and it is a good service. Customer support is good, when I call it, they take care of my needs. The technician they sent did his job but I wasn't happy with it, it was little loose, so I called them and they sent a technician to fix it.

They did what they said they were going to do so I was pretty happy. I used my warranty to replace the pool pump and they scheduled the technician and it all went fine.

We got a very good deal with them. Any time I call their customer support, they are professional, courteous, and resend immediately.

Used it several time and every time they've been prompt and sent good technicians. Very efficient and easy to use.

Choice was recommended by my realtor. When my furnace heat went out, I had a person show up within twenty four hours. I took several trips to get all the equipment replaced but it's been working great at the present time. There were some previous claims that I felt didn't clear the issues but I did get some resolutions.

You have the best deal. When I call, I get a fast response, excellent customer service.

The people who help the customers are very polite and willing to help. They are very responsive, I have never had an issue with getting things done. I've used it several times with the garbage disposal and the garage motor. It was all fixed, no issues.

Nobody is perfect but the price is right and they've been responsive and very accommodating though there were times when the came out and wouldn't cover it but they did give me a customer loyalty check for a small amount so that was good.

The air conditioning was not working properly and they responded quickly and repaired it with no problem. They did a good job. It is a good value.

It's good. The service has been excellent due to the people. They respond right away.

The real estate person recommended it to me, and I have been recommending it to my friends and family. My air conditioning compressor went out when it was a hundred and four degrees on a Saturday, and they sent out a serviceman Monday morning and the job was done by Tuesday Morning. I only had a sixty-dollar service fee and they paid the rest. I am very confident if I have another issue, they will take care of it.

The two or three times I've had a problem, they've taken care of everything. You just call and they send somebody. They are the best.

I tried another service through Sears and I wasn't happy with them and I have been very pleased with Choice. I have been taken care of right away and is a much more reasonable price.

They take your calls and get somebody out to your home immediately. The representative who came to our home form the heating and air conditioning company was very nice and thorough.

They are very efficient and solve problems when possible. I have used it three time and they keep very good service.

When I called, they took care of me. I will stay with them.

I am happy with the service now and would recommend them. I've used it several times. The response is quick and the technician work until they get the issue resolved.

I'm happy with Choice Home Warranty. The service is awesome. It seems most major things are covered.

Choice Home Warranty is timely and efficient. I used them to have my home rekeyed.

They don't cover everything like I was told. They wouldn't cover my hot water heater. They did cover my washing machine issue and were very quick to come out and solve my issue right away.

Good service; they answered all my questions. They responded when I had trouble with my furnace and had a technician come out.

At the time we thought they were the best available source but when we call in and describe the service that is needed it seems like eighty percent of the time there is an exclusion for whatever repair is needed. It seems to me that it is somewhat deceptive.

They solved every issue and were very polite and efficient. They were on time every day and communicated with us.