Prestige Home Guard: Read 50 User Reviews From Real Homeowners

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Rachel Kim

I’ve had Prestige Home Guard for a few months now, and so far, it’s been great. When my HVAC system broke down, the claims process was easy and the technician came out fast. Customer service is quick and helpful, which made the whole experience stress-free. Definitely worth it for the peace of mind.

1 day ago

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Jack Wayland

I’ve been around a long time and dealt with all kinds of companies. Prestige Home Guard reminded me of how service used to be — honest, helpful, and quick to respond. They fixed my heater without a fuss. Wish I found them sooner.

2 days ago

Reply from Prestige Home Guard

Thank you, Jack! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Mary Kirk

"At my age, I don’t like surprises especially not with home repairs. Prestige Home Guard gave me peace of mind. They handled everything smoothly, no runaround. Just good old fashioned service

2 days ago

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Sandra Gossman

At 70 years old, I’ve seen my fair share of home repairs, and let me tell you, they aren’t getting any cheaper. I signed up with Prestige Home Guard a few months back, and it’s been a real blessing. When my water heater went out, I gave them a call, and within a day, they had a technician scheduled. The repair was handled quickly, and I only had to cover a small service fee. I appreciate how straightforward the coverage is—no runaround or hidden fees. Customer service has been polite and helpful, which is rare these days. I feel a lot more secure knowing my home appliances and systems are protected. Definitely worth it for anyone looking for peace of mind in their retirement years!

1 month ago

Reply from Prestige Home Guard

Thank you, Sandra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Daniel Brooks

Prestige Home Guard has been a decent choice for our home warranty so far. The claim process was pretty straightforward, and the customer service reps were helpful.

1 day ago

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Ricardo Meadows

I have used my policy a number of times for various issues. The process of filing a claim is easy. A technician has been assigned quickly each time (mostly within 24 hours), and the issue has been resolved on the first and only visit. The vendors they assign are true professionals. When the policy came up for renewal, I did not hesitate. I trust Prestige and am very happy with the service provided.

1 month ago

Reply from Prestige Home Guard

Thank you, Ricardo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Rick Carpel

I don't have the time or patience to deal with unexpected home repairs, so I decided to try Prestige Home Guard. So far, it’s been a great decision. A few weeks ago, my dishwasher broke down, and I was dreading the cost of replacing it. I called Prestige, and they sent out a technician within two days. The repair was covered, and I only paid the service fee—no headaches, no back-and-forth.

1 month ago

Reply from Prestige Home Guard

Thank you, Rick! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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John Roland

Prestige Home Guard is a solid option for home warranty coverage. They offer straightforward contracts with clear terms, making it easy to understand what’s covered. The pricing is competitive, and their customer service is responsive, which is a big plus in an industry where that can be hit or miss. they seem committed to providing reliable service. If you're looking for a home warranty provider that prioritizes transparency and customer care, Prestige Home Guard is worth considering

1 month ago Edited March 18, 2025

Reply from Prestige Home Guard

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Sam Hernandez

Honestly, Prestige Home Guard has been a lifesaver. I was skeptical about home warranties at first, but when my AC broke down in the middle of summer, they had a technician out fast, and I didn’t have to pay a huge repair bill. The whole process was smooth, and their customer service was actually helpful (which is rare these days). If you’re on the fence about getting a home warranty, I’d say go for it—totally worth it!

1 month ago

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Samantha Myers

I just signed up with Prestige Home Guard. The representative I spoke with was very friendly, and clearly went over all my options.

1 week ago Edited April 24, 2025

Reply from Prestige Home Guard

Thank you, Samantha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Jonathan Penn

Time is very important me so to have to stop what I’m doing to fix something is a way of me losing money. Being able to call prestige they were able to take care of my issues immediately and it was hassle free. Would 100% recommend to anyone that’s owns a home

1 month ago

Reply from Prestige Home Guard

Thank you, Jonathan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Dallas Moon

Everything went quickly and smoothly. was outstanding! Great communication! The whole process is easy. Email starts the process and shortly thereafter you hear from the vendor. Quality service is a priority for us and Prestige has been consistent since we joined. I would definitely recommend Prestige to family and friends

1 month ago

Reply from Prestige Home Guard

Thank you, Dallas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Jodi L

My toilet was running and I was pleased to find out it was covered. I put in an order . I was told that was the plumber that responded. within 48 hours I had a great plumber come out and it was a quick and easy fix. Kudos to the Prestige team and the plumbing company that gave great service. Very satisfied with outcome. Thanks.

1 month ago

Reply from Prestige Home Guard

Thank you, Jodi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Ted Griffin

Unlike other home warranty companies I've dealt with in the past, Prestige Home Guard truly values their customers and delivers on their promises. If you're looking for reliable home protection and excellent service, I highly recommend them!

1 month ago

Reply from Prestige Home Guard

Thank you, Ted! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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David Huber

I recently signed up with Prestige Home Guard, and I couldn't be happier with my decision. From the start, their team was professional, transparent, and easy to work with. The sign-up process was straightforward, and they took the time to explain all the coverage details, so I knew exactly what to expect.

1 month ago

Reply from Prestige Home Guard

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Frank Madden

I wasn’t sure about getting a home warranty at first, but Prestige Home Guard has been amazing! Their team is super friendly, and when I needed a repair, they took care of it quickly and without any hassle. No long wait times, no surprise fees—just solid service. Definitely glad I signed up!

1 month ago Edited March 5, 2025

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Kathy M

Thanks to Frank for all the help and follow-ups. my claim specialist was wonderful! Great experience!

4 days ago

Reply from Prestige Home Guard

Thank you, Kathy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Roger Dehart

I had a great experience with Prestige Home Guard, they did a fantastic job and the electrician they sent. very professional and quick! I'm thankful for having Prestige.

2 weeks ago

Reply from Prestige Home Guard

Thank you, Roger! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Richard Golden

I contacted Prestige Home Guard during the summer when I was experiencing troubles with my air conditioner. The allocated technician arrived and corrected it, However, it was fixed,

1 month ago

Reply from Prestige Home Guard

Thank you, Richard! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Larry Moon

I wanted to write to express my admiration for your customer care team, they were very quick to resolve my issue and followed up with me to ensure I was satisfied. Keep up the great work! The product meets my needs.

1 month ago

Reply from Prestige Home Guard

Thank you, Larry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Joe Vance

I am pleased with the service that I received with Prestige Home Guard. My air condition and heat pump went out and had it completely replaced today. Working good. You can count on them taken care of you. Thanks again

1 month ago

Reply from Prestige Home Guard

Thank you, Joe! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Anthony Cooper

Prestige Home Guard made everything simple and stress-free. When I needed a repair, they handled it fast and professionally. No headaches, just great service. Highly recommend!

1 month ago

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Ashley Mendoza

I just signed up with Prestige Home Guard. The representative I spoke with was very friendly.

2 days ago Edited April 25, 2025

Reply from Prestige Home Guard

Thank you, Ashley! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Barry Olreans

they stand out in the home warranty industry. Whether it's protecting appliances or major systems, Prestige Home Guard delivers quality service and dependable support

1 month ago

Reply from Prestige Home Guard

Thank you, Barry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Morris Davis

My family has been with Prestige Home Guard for years and years. They do a great job so I decided to use them for my new house that I just bought! I feel protected and safe!!

1 month ago

Reply from Prestige Home Guard

Thank you, Morris! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Scott Mulgrew

I don't normally leave reviews but this time I have to, saving money makes anyone happy so I have to be fair and say Prestige home guard has been great to me

1 month ago

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Doug Smith

The best home warranty ever, I was skeptical to sign up but the sales man made it sound great so I decided to give them a chance and the very first claim was great experience

1 month ago

Reply from Prestige Home Guard

Thank you, Doug! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Yanifer R

I had a few claims been taken care of I’m very satisfied with the results

2 days ago

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Robert Fouga

Plumber was sent within 6 hours of filing the claim, showed up in time, job was completed professionally! Thanks Prestige

1 month ago

Reply from Prestige Home Guard

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Carol Blacksmith

Lovely way to run the business, Prestige called me after sending the technician to rate the job! and asked me if I was satisfied with the process!

1 month ago

Reply from Prestige Home Guard

Thank you, Carol! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Ossama Ayesh

So far so good filed a few claims, all approved, technicians were friendly and customer service was very responsive. Highly recommend!

1 month ago

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Wendy Wells

First claim experience went well so far I wanted to wait till they complete the job so I make sure I'm giving fair review and now I'd say I'm happy

1 month ago

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Josh Brown

couldn't be any happier with my coverage after switching from Choice to Prestige it's absolutely worth it!! Love them so far

1 month ago

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Martha Stewart

I had Prestige Home Guard since I bought my house in 2019, and I've been very happy with the service that I received.

1 month ago

Reply from Prestige Home Guard

Thank you, Martha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Sue

Customer Service is great, I spoke to Alex and he was very nice to explain to me my options and help me understanding the whole thing

2 months ago

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Anthony Judson

I had them for a while now and I'm very blessed! Highly recommend them.

2 weeks ago

Reply from Prestige Home Guard

Thank you, Anthony! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Michael Reilly

Thank you Prestige Home Guard for the great service I received!

2 weeks ago

Reply from Prestige Home Guard

Thank you, Michael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Motasem Jabbar

People that work there are amazing and I’m definitely coming back to work with them again

1 month ago

Reply from Prestige Home Guard

Thank you, Motasem! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Nancy Priola

Claims rep was very polite and experienced, No long hold when I called. I like that

1 month ago

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Kyle Brooks

Best home warranty I ever had! switched from America home shield and so far they've been amazing

1 month ago

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Loay Jabber

Best home warranty company I have ever been with, highly recommend

1 month ago

Reply from Prestige Home Guard

Thank you, Loay! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Joe Forney

Very happy that I have Prestige Home Guard, they're doing pretty well so far

1 month ago

Reply from Prestige Home Guard

Thank you, Joe! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Juan Diaz

Claims rep was great, they're doing pretty well at their job

1 month ago

Reply from Prestige Home Guard

Thank you, Juan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Jeremy cosme

Excellent service, easy and quick to file a claim, 100% recommend.

1 month ago

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Ashley Duke

They replaced my Washer with a new one, I love my new washer

1 month ago Edited March 4, 2025

Reply from Prestige Home Guard

Thank you, Ashley! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Joe Austin

Prestige Home Guard has been a great help so far to us. I hight recommend them

1 month ago

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Richard T

Claims department did a great job handling my claims! highly recommended.

1 month ago

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Connie Tibor

Customer service was great and very helpful.

1 month ago

Reply from Prestige Home Guard

Thank you, Connie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Lester Hines

They sent a great technician, was polite and professional

1 month ago

Reply from Prestige Home Guard

Thank you, Lester! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Apr. 24th, 2025

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Ron Myer

Great experience can't complain they did a fantastic job

1 month ago

Prestige Home Guard Reviews

Summary of Reviews