Aptive Environmental
check_circle VerifiedAptive provides an environmentally responsible pest control solution that keeps your home pest free all year-round. Aptive's progressive protection plan, comprehensive extermination services, and quality guarantee have helped make Aptive one of the fastest-growing pest control services in North America.
The company is known for its focus on community and excellent service to not only its customers but its employees as well. Aptive has recently received several awards for this including being ranked #74 on Glassdoor’s "2019 Best Places to Work" list.
Aptive Environmental was founded in 2015 by David Royce with CEO Vess Pearson. Under this leadership, Aptive has skyrocketed to be the 11th ranked company in the pest control industry. Pearson continues to lead the company and is a finalist for the EY Entrepreneur of the Year® 2019 Award in the Utah Region.
Receive $50 off your initial service when you call Aptive with the promo code "enjoy."
If you want to learn more, you can find Aptive Environmental reviews below.
The Good
- Environmentally Conscious
- Four Seasons Protection Plan
- Aptive’s Guarantee
- Commercial Pest Services
- Nothing But Nets
Environmentally Conscious
Customer safety is at the forefront of Aptive’s business structure. The company aims to provide customers with a pest control solution that poses little health risk to humans and the environment.
Everything Aptive does — from its application methods, technician training, products, integrated pest management techniques — reveals the companies dedication to providing responsible pest control solutions and making homes safer, life easier, and allowing businesses to be more productive.
Four Seasons Protection Plan
Aptive’s Four Seasons Protection Plan starts with a thorough inspection of a homeowner’s property by a certified pest specialist. The technician will identify areas that are at risk for a pest infestation — whether it be an ant, bedbug, spider, cockroach, or rodent problem. The technician will then customize a treatment plan that aims to keep the property pest free all year round.
Aptive’s Guarantee
For most homeowners, it’s not about if the pests return, but when. Aptive offers unlimited free re-services. The treatments are generally done outside of the home, but homeowners can request an indoor treatment at no extra cost.
Commercial Pest Services
Unwanted pests can damage a business's reputation in just a matter of a few weeks. Aptive offers expert services that are tailored to meet the needs, no matter the industry or business.
Aptive will service the following industries:
Nothing But Nets
Aptive Environmental is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's “Nothing But Nets” campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company’s profits to “Nothing But Nets” on an annual basis to provide insecticide-treated bed nets to countries in need. On the Aptive Environmental website, willing customers can donate $10 to the “Nothing But Nets” campaign and send a net to protect those in need.
The Bad
- Treats for Common Household Pests Only
- Limited State Coverage
Treats for Common Household Pests Only
While Aptive offers general pest control services, the company does provide services to treat for bed bugs, termites, or moles. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration). Additionally, Aptive does not treat for mosquitoes.
Limited State Coverage
Aptive Environmental is only offered in 25 states in the United States.
Residents of the following states cannot sign up for Aptive’s services and will have to look at other pest control companies:
The Bottom Line
Although relatively young compared to other companies in the industry and its limited geographic coverage, Aptive has a lot to offer. The company focuses on providing eco-friendly pest solutions that will keep families safe and allow commercial properties to stay in business. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer and promises to return (for free) when the pests come back.
The majority of Aptive reviews (read below) reveal that customers are happy with the service they received and felt that the service technicians were attentive to their home’s unique needs.
Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service.
If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.
Call our recommended rep over at Aptive Environmental below.
1-(855) 677-3010
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Aptive Environmental Frequently Asked Questions
Do I have to sign a contract?
We require a contract for the first year, but after that we do not require a contract for services.
Is pest control safe for my family or pets?
Yes, it is safe. However, as a precautionary measure, we request you leave your home for two hours when having the inside of your home treated. When we are only treating the outside of your home, we do not require you to be gone.
Do you have a cancellation fee?
We do not have a cancellation fee. However, we sometimes will do promotions on the initial service of the contact and in that case, we do require that the initial service is paid for in full if the contract is cancelled.
What if I still see bugs after a treatment?
If you are still seeing bugs, we will come reservice for free. Every home is different, and occasionally it takes two visits to break up the egg cycles.
How soon before we can expect results?
The services work immediately, but expect it to take 7–10 days for the full effect.
What if it rains after my house is treated?
If it's not a downpour, then the treatment will still be effective. However if there is a super heavy storm, we will be happy to come back and reservice your home.
What kinds of pests do you treat for?
We service all general pests. This includes ants, spiders, cockroaches, rodents, wasps, yellow jackets, ticks, fleas, centipede, scorpion, mud dauber, pantry pests, and others such as millipedes, snails, earwigs etc.
We do not treat for bed bugs, termites, or moles.
How long does the service take?
The initial service takes 45 minutes; the quarterly services take 25 minutes.
What kinds of chemicals or pesticides do you use?
Our main chemicals include Taurus, cy-kick, D-fence, Demand, Sluggo, and Suspend just depending on your pest problem.
Do you offer any "green" pest control options?
We make having environmentally friendly solutions that are safe for pets and kids a priority.
User Reviews
Star Rating
3,240 Reviews
Review Breakdown
Sentiment Criteria
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Kristina Douglas
I called Aptive Environmental to come out between services bc I saw scorpions on the porch. They came out the very next day. Stephen did an outstanding job spraying and treating everything, even the whole back yard! I couldn't be happier with the service. He explained what he did and precocion we should take with our puppy before treated area is safe. I'm very happy with the service!
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Jesse S
Sam was very efficient laying traps and identifying/closing vulnerabilities in the house, both internally and externally. Sam explained everything throughout the process and showed us pictures of the issues that need to be addressed to prevent future problems. Sam was very professional and seemed trustworthy. It has been less than a week, but we have seen no new activity since. I definitely trust these guys.
Heriberto Pena
The technician that came over was very professional and extremely nice.
Ray R
The tech called me to inform me that he was at the home to provide the treatment. The treatment was completed as scheduled and I am very satisfied with the service.
David Kuckuck
Aptive technicians have provided very good service for us both indoors and around the outside of the house. Both Dante and James have been friendly, courteous and professional.
Ken Sick
Super good. Very polite. Helped us with a dead mouse.
Carolyn Tyler
Zach was professional and explained what he was doing and let me know when he had completed the work he was knowledgeable about the treatment
QUOCK FONG
Today, Josh did an excellent job. Saw him actually cleaning off eaves and areas in covered patio in addition to spraying. Had not seen this additional step done in the past but perhaps it was done. Very professional service today and we are pleased with this servicing technician. Took about 3-4 quarterly treatments before definite control of spiders, albeit tiny spiders. Had to request a "re-do" once during past nearly two years but overall good service.
Wyatt Shaw
Justin M did a great job. We spent time reviewing what my concerns were and he created a plan to address them.
Jen
Best customer service of ANY company that has come to my house. Jessica & Chris are extremely knowledgeable, thorough and they care! We have been through 4 pest control companies that claim to rid of pests but the issues never ceased. Aptive is the only company that does what they say they will, I cant thank them enough!!!
Marilyn Turnipseed
We have no spiders or other bugs here!! 😍
Dan
Coming close to a year and have been very pleased, keep up the good work guys!
Evangelyn Te’i Barrington
Omar is awesome! He is always on time and very courteous and polite. Professional and does a great job. Thank you Omar! Need more people like him.
Jessica Tejeda
Kyle is fantastic! I really love the communication that this company gives when they provide service! They let me know when they are on the way and they are always kind and knowledgable!
Lynn
The technician listened to my needs and performed his duties accordingly.
Dominic Barletta
APPOINTMENTS ARE SCHEDULED IN ADVANCE AND ARE KEPT. TECHNICIANS ARE KNOWLEDGABLE, RELIABLE AND PROFESSIONAL.
Dorothy
Marcus was wonderful. He did everything right
A.P. Van Meter
Done a good job keeping our home free of pests.
Chesley Robison
Great job. Courteous. Did what I asked.
Margo Williams
I think Mr. Degrerald P was very professional as well as very thorough with doing the treatment around my home.
David Murguia
Our tech. was very friendly and professional in matter. I enjoyed our interaction and he was very responsive to our needs.
Tom
Technician was very thorough and prosessional.
Brandon Blanchard
Don’t like not being able to step in attic
Michael Galus
Super easy. No hassle. Treated our house for pests without a problem.
Hakeem Thomas
Leslie was great!!! He even showed me where to caulk in the exterior of my home to keep bugs out.
Carmen Favoriyo
My service technician Marcus was great. He was very informative about my pest control issue and how I can help to deal with it. He was professional, patient, non-judgmental, great attitude and thorough when completing the service. When your company has new employees, Marcus would be great at training them, as well as supervising them. He not only goes beyond providing technical services, but provides excellent customer service through his patient demeanor and dedication to his work. I hope your company gives him a raise and promotion so you do not lose valuable employees like Marcus, and your company will continue to thrive through satisfied customers. I would like to request to have Marcus W do the quarterly services as well. Thank you.
Carlos
He was very professional. He did a great job.
Alan
The staff is very professional. Call in advance to let you know about upcoming appointments. In addition, a follow-up email is sent to me as an reminder. The technicians are also thorough and polite. Show extra carefulness for my property.
Claudia
Great customer service and am glad I got this service
Minee Johnson
He was very experienced and did a good job.
James Mcknight
The technician was very courteous and professional at his job.
Carol Austin
Our technician is very knowledgeable and always does a great job.
NoCO mom
Overall not bad, but I wish you could postpone treatments from 1 quarter to the next.
Jean Howard
The young man that came to my home this morning was friendly and polite. I had to leave before he finished but I felt confidant that he did a good job.
Julie A
Carl was extremely professional and polite.
Linda
Our Technician was on time, pleasant, and took care of our needs.
Reply from Aptive Environmental
Oct 22, 2019
Excellent!
Jerry Kimble
John was very efficient and professional!
Melissa lowe
Friendly and polite Well worth the money. We have no more spiders or bugs
Raul Cardenas
The Aptive technician, Mark M, is courteous and very knowledgeable regarding pest control issues. He took the time to answer and address our concerns.
Kenneth Bauet
Friendly and informative. Explained what he was doing
KENNETH THOMPSON
No problem coming out and doing a extra service on ants that invaded my house
Karen
Douglas T was my technician today and he was awesome. He went through my basement, garage, outside and screened in porch and protected everything thoroughly. I'm very happy with the service.
Donna
Technician very polite and efficient. Very simple procedure for customer
Dawna
This is by far the best pest control company where you can actually see that bugs die and stay gone very happy with the service
DARYL BLACKMON
I appreciate the timeliness and professionalism in your service.
FRANK J MARTINIANO
friendly, explained everything he did, fast
Robert Hoyer
Really good employees, on time, helpful, efficient, knowledgeable and friendly
Bryan Cawelti
I hired Aptive a few years ago because of a Cricket problem. Now there are no crickets and a small rat problem that poped up is under control. So if you have a pest problem call aptive
Chris
Technician was very professional and friendly! He did a great job!
Sara Niday
Brandon was great. He was polite and friendly. He covered all the areas and even went BEYOND by dusting the window eves along the roof. He was thorough and much appreciated,