Aptive Pest Control

Name: Aptive Pest Control
Rating: 4.6

4.6

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12,559 User Reviews

9.9

Overall Score

4.6

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12,559 User Reviews

9.9

Overall Score

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Company Details

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Termite Control

Bed Bug Control

Wildlife Control

Lawn Services

QualityPro Certified

Time in Business

11 Years

Company Headquarters

4931 N 300 W, Provo, UT 84604

Number of Reviews 12,559

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Aptive Pest Control

We believe every home should be enjoyed. We take on this responsibility by cultivating experts that love to serve, creating year-round treatments tailored to the needs of you and your home, and applying EPA-approved products that are designed to provide protection from pests with minimal hassle.

Author: Kalicia Bateman

LAST UPDATED: August 21st, 2026

Aptive Pest Control founded in 2015, is one of the fastest-growing residential pest control services in North America. The company has experienced rapid growth and has been recognized by various outlets for its services and overall growth in the pest control industry. Aptive is EPA approved and provides versatile year-round pest control solutions that are customized to customer needs.

Aptive is a 2021 Gold Stevie Winner by American Business Awards, recognizing the company as 2021's Company of the Year and Fastest Growing Company. In addition, Aptive has been featured on Glassdoor and Inc.5000.

Jump down to read Aptive Pest Control reviews below.

Video Customer Reviews

Rosemary

15 Sep 2021

Anna Vessa

30 Nov 2021

Yuliya Filippova

17 Mar 2022

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The Good

EPA Approved Pest Control Products
Simple and Customizable Pest Control
Wide Range of Targeted Pests
United to Beat Malaria Campaign
Aptive Reviews

EPA Approved Pest Control Products

Aptive's pest control products and applications are EPA approved, indicating that they are safe for the environment and your home, and that your health will be protected upon application of your pest control treatment.

Simple and Customizable Pest Control

Aptive doesn't offer a one-size-fits-all pest control solution. Instead, the company offers customizable pest control treatments that will meet your needs and protect your home. The Aptive pest control process is simple and includes the following three steps:

Pick your pest control plan
Get your pest control
Choose treatment frequency

Based on the pest control plan that you choose, a treatment schedule will be determined, ensuring that an Aptive technician visits your home regularly to keep pests away. If pests come back, Aptive offers re-services at no additional cost.

Wide Range of Targeted Pests

Aptive pest control products specialize in eradicating almost any conceivable pest problem:

Ants — A number of different types of ants may find their way into your home. Whether it is the Argentine Ant, Fire Ant, Odorous Ant, Pavement Ant, Pharaoh Ant, or Thief Ants it is likely that they are looking for food or water that may have been spilled in the kitchen. It is important to remember that where there is one ant, there is an entire colony. Aptive's pest control products help kill not only the ants that venture into your home, but the entire colony.
Cockroaches — Similar to ants, a number of different types of cockroaches exist in the United States. Some include: The American Cockroach, Brown Banded Cockroach, German Cockroach, oriental Cockroach, and Smokybrown Cockroach. If you start seeing cockroaches in your home, there are likely a number of them as they are very good at hiding.
Spiders — A large number of species of spiders can be found in your home. Some of the most common include: The Black Widow, Brown Recluse, Garden Spider, Hobo Spider, House Spider, and Wolf Spider. Though some spider bites may just cause irritation or swelling, others can pose serious health risks.
Rodents — Mice and rats are quite good and chewing through most things keeping them out of your home. In the process, they can cause thousands of dollars of damage.
Stingers and biters — Some of these insects that may find their way into your home are: Centipedes, Mud Daubers, Scorpions, Tick and Flea control, Wasps, Yellow Jackets and other stinging insects. The pest control company carries special pest control products to target each of these pests.
Pantry pests — These pests include, but are not limited to, Indian Meal Moths, Grain Beetles, Granary Weevils, and Rice Weevils.
Mosquitoes - Aptive employs a range of treatments to combat mosquitoes, including targeted sprays, foggers, and water treatments. Focused efforts are directed at shaded areas, trees, bushes, and under eaves to effectively target mosquitoes on your property.
Other common pests — Depending on the season and your geographical location, it is not uncommon to see: Aphids, Crickets, Earwigs, Millipedes, Pill Bugs, Silverfish Bugs, and Snails.

If you are unsure whether or not Aptive offers services to remove a certain type of insect, contact a customer representative for inquiries.

United to Beat Malaria Campaign

Aptive Pest Control is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's "United to Beat Malaria" campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company's profits to United to Beat Malaria on an annual basis to provide insecticide-treated bed nets to countries in need.

Aptive Reviews

Aptive Reviews on BestCompany.com are majority positive — 87 percent of customers award the company 4 or 5 stars. These positive reviews most often highlight the following:

Attentive and professional technicians
Responsive customer service and quick problem resolution
Outstanding communication
Thorough home and pest assessments
Effective pest treatments

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The Bad

Treats for Common Household Pests Only
Limited State Coverage

Treats for Common Household Pests Only

While Aptive offers general pest control services, the company does not provide services for bed bug, termite control, or mole control and prevention. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration).

Limited State Coverage

Aptive Pest Control is only offered in 28 states in the United States. Only residents of the following states can sign up for Aptive's services:

Arizona
California
Colorado
Washington, DC
Florida
Iowa
Illinois
Indiana
Kansas
Kentucky
Massachusetts
Michigan
Minnesota
Missouri

North Carolina
New Jersey
New York
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Virginia
Washington
Wisconsin

If you're not in this service area, you will have to look at other pest control companies

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The Bottom Line

Although relatively young compared to other companies in the pest control industry and it's limited geographic coverage, Aptive has a lot to offer. The company's pest control products and applications are EPA approved, indicating that the company is mindful about its environmental impact. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer.

The majority of our Aptive Pest Control review catalog (read below) reveal that customers are happy with the great service they received and felt that the service technicians were attentive to their home's unique needs. Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service. If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.

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Aptive Pest Control Frequently Asked Questions

Is Aptive pest control safe?

Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.

What is the benefit of recurring pest control treatments vs one-time treatment as needed?

While pest treatments reduce the general pest population, over time pest populations build back up and treated surfaces lose their protective barrier. One-time treatment effectiveness fades fairly quickly for most pesticides on vegetation, especially as plants continue to grow, generating new untreated surface area, including lawns. We recommend recurring treatments to help manage ongoing activity in outdoor areas and on greenery. Certain areas like cracks and crevices, and non-porous surfaces can provide a stable surface for some products to last longer, however, UV light will degrade the treatment as well. Treatments to the structure of the home can last the longest but have little impact on the pest activity in the yard after a few weeks from one single treatment.

Do you offer interior treatment?

All of our services include exterior treatments with interior coverage when requested at no additional cost. The majority of our customers find that exterior maintenance keeps their home protected, but we are happy to treat inside your home and/or garage whenever you would like.

What if I still see bugs after a treatment?

If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.

What kinds of pests do you treat for?

Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive does not treat any wood-destroying organisms such as termites (exceptions apply), carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, raccoons, chipmunks, rabbits, birds, deer, etc.

How long does the treatment take?

Your Initial Treatment and inspection typically take less than 60 minutes to complete, as our service professional does a full scan of your home and property to assess what products and treatments are best based on your needs. Standard Treatments, which are maintenance treatments, can usually be completed in less than 30 minutes.

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User Reviews

Star Rating

4.6

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12,571 Reviews

Review Breakdown

5 grade

82%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Featured Review

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jsmith98@hot.rr.com

Excellent service. Very affordable pest control service and very good at what they do. Absolutely the best pest control company we have ever worked with through the years. Works really well with our busy schedules and doesn’t require anyone to be home to keep our yard and exterior free of fire ants and flying insects such as wasp. Highly recommend company. They have completely changed the way pest management is handled.

1 year ago

Reply from Aptive Pest Control

Thank you for the great feedback! We’re glad to hear you find our service effective and accommodating. Your recommendation is greatly appreciated!

Sep. 26th, 2024

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Featured Review

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Sandra Potts

Courteous and professional, they took pictures of everywhere they sprayed. They explained the season for different insects are out and how they specifically were treating for that. I had them come inside in spray. It was not a problem at all for them. They were really great

1 year ago

Reply from Aptive Pest Control

Thanks for the wonderful feedback! We’re glad to hear that our team was courteous and professional, and that they took the time to explain everything to you. If you need anything else, feel free to reach out. We appreciate your support!

Sep. 24th, 2024

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Featured Review

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corey Brueckner League City, TX

Saul was great to work with, he went above and beyond to make sure we were happy with our service. He also explained to us that if we have any issues to make sure and call the office and they can send someone out again. Very happy with the service we received.

5 years ago

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Featured Review

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Theresa Urman San Diego, CA

No call received prior to service back yard not sprayed. Nit sure if front was either. Please call to reschedule as per notes on file

5 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Verified Customer

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Carol Leavenworth, Washington

Well, to be honest I wasn't looking for a pest control company, but I'm glad I took a chance and hired Aptive. A sales manager was just wondering if the people in my neighborhood would join together, and with a wonderful deal for us all, give Aptive a chance to show there excellent work. Thank goodness I did. I just love the experience and knowledge of the guys that I have had a pleasure to meet. They answered every question I threw out at them,and didn't even mind it at all. The products that they used are awesome for the environment and they are animal friendly. Perfect!! Happy to see them, and the best part...well, they make me laugh, and I love it.

1 week ago

Reply from Aptive Pest Control

Hi Carol,

Sometimes taking a chance leads to exactly the right fit! We’re thrilled that choosing Aptive has turned into such a positive experience, from the knowledge and patience of our service professionals to the friendly personalities that make each visit enjoyable.

Thank you for giving Aptive that first opportunity and for continuing to trust us with your home. We’re grateful to have you with us and love knowing our service professionals can answer your questions, care for your property, and even bring a few laughs along the way!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Margaret San Jose, California

Service rep for appointment will text when to expect their arrival so pets can be placed in a safe pla ce. We always have a chat before and after sevice. Checking to see if anything has changed since last service. To see if additional areas need to be sprayed. They dust off the webs on outside of house and around the doors. Interior baseboards are completely sprayed through out my house and doorways. All window seals are sprayed inside also. It all take approximately 45mins.

1 week ago

Reply from Aptive Pest Control

Hi Margaret,

That kind of communication and consistency can make each visit so much easier, especially when you need time to get your pets situated safely. We’re glad your service professional checks in before and after treatment, looks for any new concerns, and gives both the interior and exterior of your home such thorough attention.

Thank you for continuing to trust Aptive with your home. We truly appreciate your support and are happy to know your service is being handled with care from start to finish!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Steven La Verne, CA

Everyone with whom I’ve spoken or worked with at Aptive Pest Control have been attentive to our home’s specific and unique needs/concerns. I also appreciate a company that, while providing a professionally managed service, does so in an authentically personal way. And while I’m seeking, as well, to be better informed regarding the issue of sustainability, Aptive’s commitment to “environmentally friendly” methods of pest control is one of the reasons I decided to become one of their customers.

1 week ago

Reply from Aptive Pest Control

What a thoughtful reflection of your experience, Steven! We’re especially glad our team has taken the time to understand the unique needs of your home while making each interaction feel personal and attentive. Knowing that our approach to pest control and the consideration given to environmental impact helped you feel confident choosing Aptive means a great deal to us. Thank you for trusting our local experts to care for your home!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Verified Customer

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Sandra Chenault Richmond, Virginia

I felt like I could get better service than with the other providers I had any questions or concerns. I guess y’all are keeping up with everything. I don’t really know a whole lot but the medicines and all that stuff Abigail probably probably Abigail her daughter her blood thinner and I think her antibiotic just came around so we’re just trying to see where they came cause Abigail here. OK OK cause Abigail said she was trying to find it yesterday. OK yeah yeah OK good good so I’ve taken care of. Well. Do you have any questions? Shirley? They’re checking on the place on her bottom it’s just red yeah the lady that’s not here. Yeah yeah yeah she took a picture and she said they were gonna watch It. OK yeah I’m not sure whether she was gonna stay or not. She got up and went to breakfast this morning, which was good. OK can we just roll around it inside? I guess we don’t and we might not wanna go too bad. The front OK OK we might do that. Thank you.

2 weeks ago

Reply from Aptive Pest Control

I’m glad to hear you felt Aptive could provide a better service experience than you’d had previously, Sandra! We appreciate you giving our team the opportunity to earn your confidence and take care of your pest concerns. Thank you for choosing Aptive!

-Alexis, Aptive Care Team

Aug. 12th, 2026

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Verified Customer

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Archie Warren Marina, CA

Aptive does a thorough job of not only contacting you prior to their arrival to check in and see what issues you may have. They arrive on time and get to work quickly covering the entire property. They are very cordial and respectful once they arrive. When they are done they leave a message that includes photos of the house and yard of the areas they sprayed. This shows me as the customer they are actually doing what the company says they will cover. Plus I have cameras covering the entire property where I have witnessed their work in action! If you’re looking to find a company for pest control I would not hesitate to recommend Aptive. Oh I forgot the biggest thing we do not have the insect activity we had before which was the reason for hiring their company!

4 weeks ago

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Verified Customer

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Kenneth New York, New York

The service is fine, however you never know when the tech is coming until they give you a call a few days before the service. I do not like that. I am very busy and I need to no when the Tech is coming out in advance. The last time I was leaving my house when the Tech came. A week in advance would be fine. Not trying to be sarcastic, however you get paid on time just give me advance so I can schedule someone to be here. As of right now I don't know what day the Tech is coming for this month. If this continue to happen I will stop this service.

1 week ago

Reply from Aptive Pest Control

Hi Kenneth,

We’re glad the service itself has been positive, but we completely understand how important advance notice is when you have a busy schedule. Finding out only a few days before, or having a service professional arrive as you’re leaving, makes it difficult to plan and can take away from an otherwise good Aptive experience.

Thank you for being specific about what would work better for you. A week of advance notice is reasonable feedback, and we appreciate you bringing this scheduling concern to our attention. Please reach out to socialmedia@goaptive/com directly so we can review your account and service preferences and help make future visits easier to plan around.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Les New York, New York

We had a persistent ant problem, and Aptive did a great job taking care of it. Their technician was professional, thorough, and took the time to make sure the problem was properly addressed. Since we started treatments the ants are finally gone. Very happy with the service and would definitely recommend Aptive!

1 week ago

Reply from Aptive Pest Control

Hi Les,

Finally seeing those persistent ants disappear is exactly the kind of result we love to hear about! We’re glad your service professional took the time to thoroughly address the problem instead of simply treating and moving on.

Thank you for trusting Aptive with your home and for recommending us to others. We truly appreciate your support and are thrilled those ants are officially handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Michael Lorretto Los Angeles, California

Wasn’t my first choice. But the agreement was signed. But recent service has been very good at keeping the service they stood by specially Xiyu W. He was very informative and ask about my yard plants. Also to keep my dog inside for at least 45 to an hour after treating the yard outside.

1 week ago

Reply from Aptive Pest Control

We’re glad your recent experiences have given you more confidence in the service, and it’s especially great to hear Xiyu made such a positive impression, Michael. Taking the time to ask about your plants, explain the treatment, and share guidance for your dog shows the thoughtful attention we want our local experts to provide. We’ll be sure Xiyu’s great work is recognized. Thank you for giving Aptive the opportunity to earn your trust!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Verified Customer

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Linda Taylor Simi Valley, California

The rep who came to the door was clean, very polite and professional. Our neighbors use yo ur service so I knew of your reputation. I was thoroughly informed as to what you covered and what to expect. The price was fair. I can’t say enough about you representatives. They give the company an outstanding impression. So far both service treatments have been spectacular.

3 weeks ago

Reply from Aptive Pest Control

What a wonderful reflection of our team, Linda! From the professional and informative introduction at your door to two spectacular service visits, we’re glad you’ve felt confident in your decision to choose Aptive. It’s especially meaningful knowing your neighbors’ experiences helped introduce you to us and that our representatives have continued to live up to that reputation. Thank you for trusting us with your home's pest control needs!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Verified Customer

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Alfred Batangan Chula Vista, California

First encounter with Mason B. was on June 16, 2026 when he came to offer their service. He was very professional and informative. I accepted his offer knowing the the service was done every month. My next service was on July 28, 2026. I sent a message to Mason and he told me it’s about every 35 days. So my calculation now is I will be paying monthly but the service is not every month. What can you say about this. Please clarify. Though the service men were good. Thanks

3 weeks ago

Reply from Aptive Pest Control

Hi Alfred,

We’re glad to hear Mason and your service professionals have made a positive impression, but we understand why the difference between monthly billing and the timing of your service visits would be confusing. Those details should be clearly explained so you know exactly what to expect from Aptive.

Please reach out to socialmedia@goaptive.com directly so we can review your specific service plan and billing schedule and provide the clarification you deserve. We appreciate you bringing this up and want to make sure your questions are properly handled.

-Jasmine, Aptive Care Team

Aug. 19th, 2026

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Verified Customer

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Beverly Hamile San Jose, California

Cayman came to the door when working the neighborhood to get customers. I normally don’t buy from door-to-door solicitation. However, I did listen to his presentation since researching a pest control service was the next item on my home maintenance list. His information and presentation was informative and impressive. I’m still uncertain about a 2 year contract, but I realized after the first application visit I like the idea of a more pest free home and garden. The cobwebs were especially irritating. So, the 2 year contract might workout fine.

3 weeks ago

Reply from Aptive Pest Control

Hi Beverly,

Cayman clearly made a strong impression by keeping his approach informative and helping you understand what Aptive could offer without making the conversation feel like just another sales pitch. We’re also glad your first service showed you the difference professional pest control can make, especially with those frustrating cobwebs.

Thank you for giving Aptive a chance and trusting us with your home and garden. We look forward to continuing to earn your confidence and showing you the value of having those pest concerns handled!

-Jasmine, Aptive Care Team

Aug. 19th, 2026

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Verified Customer

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Melisa Phillips Adrian Township, Michigan

I like the communication in advance of arrival. I like being able to relay specific areas of concern and then get photos back of the treatment. This was the first time I had to go on the app to figure out when my next treatment was scheduled for- usually I get emails about it. I found nothing was scheduled and I am a monthly subscriber so that was not good. Hopefully next visit will me automatically again.

3 weeks ago

Reply from Aptive Pest Control

We’re glad the advance updates, ability to share specific concerns, and treatment photos have made it easy to stay informed about your service, Melisa. Having to track down your next visit in the app when you’re accustomed to receiving scheduling emails, though, certainly isn’t as convenient as it should be.

Please email socialmedia@goaptive.com with your service address so we can take a look at your upcoming service and help make sure everything is on track. We appreciate you sharing what’s working well and where we can make the experience smoother!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Verified Customer

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Jj He Los Gatos, CA

We’ve only had the initial service so far, and we’re still seeing ants both inside and outside the house. However, Gavin explained that this is expected and that we should see a gradual reduction over the next few weeks to a month. So far, we’re happy with the customer service and communication, and we’re looking forward to seeing the results.

3 weeks ago Edited August 11, 2026

Reply from Aptive Pest Control

We really appreciate your patience while the treatment has time to work, Jj! Ant colonies can be persistent, so seeing some continued activity after the initial service can be part of the process as we work toward reducing it over time. We’re glad Gavin set clear expectations and made sure you felt informed about what comes next. Thank you for trusting Aptive. We look forward to continuing to work with you!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Verified Customer

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Sharon Gregory Orrville, OH

The last person to service us was rena I think on July 24. ?? She did a good job. The only area she maybe missed is on the east side of the house by our bedroom window. It’s in the corner where siding meets the brick side of the house. NEST OF YELLOW JACKETS 🐝. VERY ACTIVE! That was Rema. Did you insect for cockroaches? That was to be free.

3 weeks ago

Reply from Aptive Pest Control

We’re glad Rema provided a good experience overall, and we appreciate you pointing out the yellow jacket activity near your bedroom window, Sharon. We’d be happy to help make sure that area receives the attention it needs and also clarify what treatment for cockroaches was included with your service.

Please email socialmedia@goaptive.com with your service address so we can review the July 24 visit, your current coverage, and the treatment details. We can also help arrange the appropriate follow-up for that active yellow jacket area at no additional cost. Hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Verified Customer

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Mary Jane Highum Rosemount, Minnesota

Dalton was friendly, informative, and patient with all my questions. I mainly switched from another service I had because Dalton said he could “definitely” add HOSTA Care to my monthly service. We have over 100+ Hostas in our yard and he stated he could spray them for aphids. That’s what made the difference. That’s what made me switch to Aptive.

3 weeks ago

Reply from Aptive Pest Control

Dalton sounds like he made a wonderful first impression, and we love hearing that, Mary Jane! We’re glad his friendly, patient approach and willingness to answer all your questions helped you feel confident making the switch to Aptive. With your Hosta care being such an important part of that decision, we want to make sure you continue to feel informed and confident about the coverage your service provides. Thank you for giving Aptive the opportunity to care for your property!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Verified Customer

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Judy Sweeney Haddonfield, New Jersey

Julian F. is an excellent communicator and is knowledgeable about his product. He answered my many questions without hesitation and responded immediately when I had more questions about the extent of coverage to my property. I was assured that if I needed more pest control besides the scheduled time I just needed to notify your company. Julian has a winning personality, calm manner and thorough knowledge of your product. He is a credit to your company as an exemplary employee.

4 weeks ago

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Verified Customer

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Jasmin Custer Dornsife, Pennsylvania

Owen is amazing. In fact, his demeanor and personality really sold us on Aptive. He was very knowledgeable about the services provided. We really favor having the same contact person for all our pest control needs, and Owen has never failed to come through for us. Aptive is timely and they have really polite staff. Their services work well. We haven’t seen any bugs inside and feel relief with that. They have great communication and reasonable pricing. The staff is what makes this company great, aside from their wonderful products.

4 weeks ago

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Verified Customer

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Rocky And Jackie Beach Atwater, OH

We have been with Aptive for several years and have been very satisfied with the service. Any time we have had a problem between services they are prompt to address the issue.

1 week ago

Reply from Aptive Pest Control

Hi Rocky and Jackie,

Several years of satisfaction means so much to us! We’re especially glad you know you can count on Aptive to respond promptly whenever an unexpected pest concern pops up between regular visits.

Thank you for being such a loyal Aptive customer and trusting us with your home year after year. We’re grateful to have you with us and always happy to make sure your pest concerns are handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Teresa Charlotte, North Carolina

I was hoping to work with the same technician by switching to Aptive. Our former pest control company was sending a different person and when I asked the salesman if Aptive scheduled the same tech each month, he said yes. I believe working with the same person is most effective in terms of knowing our properties needs. Aptive has sent a different technician each time since our contract started. They also use snap baited mouse traps, which is a concern with young grandchildren. Hoping it improves.

1 week ago

Reply from Aptive Pest Control

Hi Teresa,

We understand why having the same service professional matters to you, especially after that consistency was part of what you expected when choosing Aptive. Having to explain your property’s needs to someone new each visit can understandably be disappointing. We also hear your concern about the type of traps being used with young grandchildren around the home.

Thank you for giving Aptive the opportunity to earn your confidence. Please reach out to socialmedia@goaptive.com directly so we can review your service preferences and concerns and see how we can help make future visits feel more consistent and comfortable for your household.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Norma Houston, Texas

The Technicians have been very polite and professional. When I speak to them of my concerns on the service, they are very attentive and take note of all needed and what they can do better.

1 week ago

Reply from Aptive Pest Control

Hi Norma,

It’s great to hear that our service professionals consistently bring a polite and professional approach to your home. We’re especially glad they listen carefully when you share feedback, take note of what needs attention, and look for ways to make each visit even better.

Thank you for continuing to trust Aptive and for recognizing that attentiveness. We’re happy to know your concerns are heard and handled with care!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Verified Customer

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Tom Leesburg, VA

Aptive salespeople came to my home. I told them I had a problem with gnats and chiggers this year. They assured me your company could treat for both pests. I have had 3 treatments since 12 May. It has not improved my pest issues. I will say I have had no problem with indoor pests since treatment began, but the yard pests continue. Scheduling has been an issue with 2 missed appointments with no communication - so, I cancelled things on my schedule for Aptive no-shows.

1 week ago

Reply from Aptive Pest Control

We’re glad the indoor treatments have made a noticeable difference, but we understand how discouraging it is when the outdoor activity you originally wanted help with is still causing problems, Tom. Having appointments missed without the communication you expected only adds to that frustration.

We’d like to review the specific pests you were told would be covered, the treatments completed so far, and your scheduling concerns so we can provide some clarity and determine how we can best help. Please email socialmedia@goaptive.com with your service address so we can take a closer look and work with you on the next steps. We hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Barbara Boulder Creek, California

Tanner did a good job selling me you service. However, I did tell him I didn't want a monthly service only once a year. After one visit by your service man I tried to cancel the service without penalty but was told I would have to pay $199 or I could have them come once every three months which I agreed to. However, I have not received any confirmation to this agreement. In the meantime I have received a notice that the next service will be 8-19-26 which is omnly a month since the last service - not what I agreed to!

1 week ago

Reply from Aptive Pest Control

Thank you for sharing these details with us, Barbara. We’d be happy to review the scheduling and service agreement details so you know exactly what to expect moving forward.

When you have a moment, please email socialmedia@goaptive.com with your service address and reference this review so our team can look into your account and help clarify the upcoming appointment. We’re here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 17th, 2026

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Carol Absecon, NJ

I have been using Aptive for a couple of years now. I like that you can schedule them when you want. They listen to what you have to say and explain everything & answer any questions you may have. You can always get ahold of them by phone and talk to a live person.

2 weeks ago

Reply from Aptive Pest Control

After a couple of years with us, it’s wonderful to hear that the flexibility and communication have continued to stand out, Carol! We’re especially glad our team takes the time to listen, answer your questions, and make sure you have the information you need. Thank you for continuing to trust Aptive with your home!

-Alexis, Aptive Care Team

Aug. 12th, 2026

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Bill Cincinnati, Ohio

The Service tech is always prompt and courteous. I appreciate that the tech communicates with me via text message on the day of treatment and provides pictures of areas around my home that were treated. This is efficient and keeps me informed.

2 weeks ago

Reply from Aptive Pest Control

We’re glad the communication surrounding your visits makes the whole experience easier and keeps you in the loop, Bill. From the day-of updates to photos of the treated areas, it’s great to know those details have been helpful. Thank you for recognizing our local expert’s prompt, courteous service and for choosing Aptive!

-Alexis, Aptive Care Team

Aug. 13th, 2026

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Steven Brown Simi Valley, CA

I've been using active for a few years and I don't notice any bugs around my house at all anymore. I may not get the same tech every time but every one of them has reached out to me when they are on their way and when they get here.

2 weeks ago

Reply from Aptive Pest Control

A few years of great results is wonderful to hear, Steven! We’re glad the pest activity around your home has stayed under control and that, no matter which local expert visits, you can consistently count on them to keep you informed before and during your service. Thank you for continuing to trust Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aug. 14th, 2026

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Jack Boulder Creek, California

I really like Aptive pest control. They do more steps than our previous nationwide brand service that we had for many years. For example, 30-foot brushes to clear cobwebs or wasp nests; rat bait boxes against the fence rather than along the house to not attract rats toward the house; small pellets on lawn if we had ants. 8 times a year.

2 weeks ago

Reply from Aptive Pest Control

We love hearing that the added attention throughout your property has made Aptive stand out from your previous experience, Jack. It’s great to know the different treatment methods our local experts use for webs, wasps, rodents, and ants have given you confidence in the care your property receives. Thank you for choosing Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aug. 14th, 2026

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James Torrance, California

Have had this service for years with mixed feelings. My price has changed a few times. Service use to be once every 4 months (free treatment in between services if pests return). Then they changed it to once every 3 months so you get charged one extra time a year so they can make more money. They seem to have a high employee turnover as each time the tech comes out it is someone new. I have never had the same tech twice and I have to explain each time what to spray and what not to spray. I started to research other companies and found some almost half the cost that come out every 4 month with free re-spray in between if needed. Will probably switch soon.

2 weeks ago

Reply from Aptive Pest Control

We appreciate you sharing this after being with us for several years, James. We’d like to review the changes you’ve noticed with pricing and service frequency, as well as your preferences for how your property is treated, so you have clear information about your current service and the options available to you.

Please email socialmedia@goaptive.com with your service address and reference this review so our team can take a closer look. We’d value the opportunity to address your concerns before you make a final decision about your service.

-Alexis, Aptive Care Team

Aug. 14th, 2026

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Evelyn Jovellana Los Angeles, California

Stratton knows what he ‘s selling. Actually, I would have not consented into purchasing pest control at that time due to medical reasons; and not in our budget. However, Stratton talked me into it. He is an excellent representative of the company.

3 weeks ago

Reply from Aptive Pest Control

It’s great to hear that Stratton’s knowledge and ability to explain the service made such a strong impression, Evelyn! We appreciate you giving Aptive a try and recognizing the professionalism he brought to your conversation. Thank you for choosing our team to care for your home!

-Alexis, Aptive Care Team

Aug. 14th, 2026

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Brenda Thomas Philadelphia, Pennsylvania

The sales pitch WAS very misleading. Pete Bushnell of course did a nice presentation however the figures I was quoted and what he had on his paperwork did not show the same figures. Besides I had no idea 🤷🏾‍♀️ that I would see a larger amount roaches 🪳 after his visit, prior to Mr Bushnell to my home. Unfortunately I am not at all satisfied with the services rendered. I am completely appalled with Aptives services. Thanks disgruntled former customer, Brenda T.

3 weeks ago

Reply from Aptive Pest Control

Thank you for bringing this to our attention, Brenda. We’d like to review both aspects of your experience carefully and help determine what needs attention.

Please email socialmedia@goaptive.com with your service address and any details you have regarding the pricing discussed with Pete so we can look into the sales interaction, your account, and the ongoing pest activity. We’re here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Michelle Kunze Omaha, Nebraska

Because what they do actually works. I tried another company and I had so many problems and couldn’t wait for the year to end so I could come back. Although I haven’t been able to get my yard treated because of wind and rain.

3 weeks ago

Reply from Aptive Pest Control

Welcome back, Michelle! It means a lot to hear that your previous results with Aptive made you eager to return after trying another provider. We’re sorry the wind and rain have made getting your yard treated more difficult, and we’d be happy to help make sure that portion of your service gets completed. Please email socialmedia@goaptive.com with your service address so we can take a look at scheduling options. We hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Mike Bell Atlanta, Georgia

everything was done very professional. Your associate did an excellent job in explaining what he was doing and what they’ll look for in the future for any problems. He was very professional and very knowledgeable in the service she gave me.

3 weeks ago

Reply from Aptive Pest Control

It’s wonderful to hear that our local expert made sure you knew not only what was being done during the visit, but also what our team will be watching for moving forward, Mike. That kind of knowledge and clear communication can make such a difference in feeling confident about your service, and it makes us really happy knowing that it had a positive impact. Thank you for choosing Aptive to care for your home's pest control needs!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Christopher Chen Sunnyvale, California

Honest, personable, and professional staff. I work with Aptive because they are consistently customer-centric, answering all my questions and concerns, and are thorough in protecting my home from all the creepy crawlers in my neighborhood.

3 weeks ago

Reply from Aptive Pest Control

Knowing you consistently feel heard, informed, and genuinely cared for by our team is one of the best compliments we could receive, Christopher. We’re glad our local experts continue to bring honesty, professionalism, and a personal touch while giving your home thorough attention against those neighborhood creepy crawlers. Thank you for continuing to put your trust in Aptive to protect your home against unwanted pests!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Kathy Westall Narragansett, Rhode Island

The past experience most recently with Angelina was wonderful! She was thoughtful she called ahead, told me what she was doing and when she was done told me everything that she had sprayed for and was extremely friendly and polite. She was a delight

3 weeks ago

Reply from Aptive Pest Control

Angelina sounds like an absolute delight, and we love hearing that, Kathy! From calling ahead to keeping you informed about what she was treating and providing a thorough recap afterward, it’s wonderful to hear how much care she put into your visit. We’ll be sure her friendly, thoughtful service gets the recognition it deserves. Thank you for choosing Aptive!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Cathy Mori Boulder Creek, California

Very happy we decided to go with Aptive pest control… Joel did a great thorough job treating the house and attic .. explained and answered all questions. I have high hopes this will definitely keep pest and bugs at bay!! Thank you Cathy

3 weeks ago

Reply from Aptive Pest Control

We’re so glad you’re feeling confident about choosing Aptive, Cathy! Joel sounds like he made sure your home received thorough attention while also taking the time to explain the treatment and answer your questions along the way. We’ll be happy to recognize him for the great experience he provided. Thank you for trusting Aptive with your home. We look forward to helping keep those unwanted pests at bay!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Anita Levens Kings Mountain, North Carolina

I needed pest control services ., I had a rep come to the door .. signed up after his sales talk . was sorta leary but I have been nothing but pleased with their services and how professional they always are. a different technician each time but each of them are great at communicating exactly what they did . Thank you

3 weeks ago

Reply from Aptive Pest Control

We’re so glad you decided to give Aptive a chance despite being a little unsure at first, Anita! It means a lot to hear that each of our local experts has continued to reinforce that decision through their professionalism and clear communication about the work completed. Thank you for trusting our team with your home. We’re happy to have you with us!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Walter Worona Sullivan, Missouri

We been using for a long time. However, your software is messed up. I keep getting emails and text telling me appointment has been rescheduled for, and the field is blank. I’m constantly getting those and I haven’t even make an appointment for my next treatment. Are you new management? I’ve never had a problem before!

3 weeks ago

Reply from Aptive Pest Control

We really appreciate you being with Aptive for so long, and we can understand why receiving repeated scheduling notifications with missing information would be confusing, especially when you haven’t requested a new appointment, Walter. We’d be happy to take a closer look at what’s generating those messages and make sure your account and communication preferences are in order.

Please email socialmedia@goaptive.com with your service address and, if possible, a screenshot of one of the notifications you’ve received. We can review what’s happening and help get things straightened out for you. We appreciate you letting us know!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Armando Alvarado Inglewood, California

Outstanding service! The technician arrived on time, worked diligently, and thoroughly sprayed around my entire residence. He was professional, courteous, and did an excellent job. Friendly staff and a great overall experience. I highly recommend their services.

3 weeks ago

Reply from Aptive Pest Control

What a wonderful recommendation, Armando! We’re thrilled our local expert arrived on time, gave your entire property thorough attention, and made the experience a positive one with his friendly, professional approach. We’ll be happy to recognize the excellent work he provided. Thank you for recommending Aptive and trusting us to handle your pest control needs!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Linda Carrico Denver, Colorado

Derek was very thorough. He retreated the area. He looked at all possible places that they would be an attempted to add additional coverage on those spots. He was very informative and explained how the wasps work and sometimes why you need a retreat. He was very friendly and engaging. I would highly recommend him.

3 weeks ago

Reply from Aptive Pest Control

Derek sounds like he provided an exceptional experience, Linda! We’re glad he took the time to thoroughly re-treat the area, investigate other potential activity spots, and add extra attention where it could help most. His explanation of wasp behavior and why additional treatments can sometimes be necessary is exactly the kind of helpful guidance we want our local Experts to provide. We’ll be sure Derek gets the recognition he deserves. Thank you for the wonderful recommendation!

-Alexis, Aptive Care Team

Aug. 27th, 2026

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Manuel Andrade Sacramento, California

Joseph F. is a great job! Over did my expectations! Great arrival time, clear communication, was able to send pictures once job was complete, very knowledgeable and helpful with suggestions ! Give this man his praise!! Thank you Joseph!

3 weeks ago

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Nancy Hoar Newark Township, Ohio

I was impressed with Andrew when he came to my house. He was able to explain the services in a concise and pleasant manner. He gave me his phone number in case I had questions or concerns. The one time I had to call him he responded immediately and resolved the issue. He is a valuable representative of your company.

3 weeks ago

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James Allen Houston, Texas

We were very pleased with Kevin's work he took time out to explain what he was there to do and abide by what the rules was and everything and he did very well and we appreciate it hope to see him again in the future thank you very much for his service

3 weeks ago

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Karen Armsby North Greenbush, New York

The representative from your company visited and talked to me about Aptive Pest Control and I thought he was very informative. I had used another service about a year ago and I decided to use your service . When the gentleman came he was very polite and performed the work in a short period of time . W

3 weeks ago

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Kayley Tipton Stanfield, NC

I am a mother of two toddler boys that love playing outside. I have tons of ant piles and all sorts of crawling creatures out there that I would like to get rid of - sugar ants seem to love some parts of my house as well. Aptive Pest control seemed like a great fit to taking care of those issues for me.

3 weeks ago

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Charlie Deforge Columbia, Maryland

Bradley D. was very professional, we discussed what he was going to do during his service call. He asked me if there was anything in particular I wanted him to look at in particular. As always your service technician responded and moved forward with my request. Thanks again for your professional service. Charlie

3 weeks ago

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Robert Thompson Vista, California

Aptive was able to adapt to my needs and the service they provided was outstanding. It has been two weeks since the first service and the area around my house has been insect free. Looking forward to our next service date and a continued relationship with Aptive

3 weeks ago

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Steve Miller Los Angeles, CA

Cody was great, both he and his Trainee were very good at listening to what I wanted. I had a great experience with his visit and he saved me some money on my renewal. A+ on another note it seems like was asked to fill this out twice, do you have 3 different surveys? Thanks!

4 weeks ago