- Aptive Environmental
Aptive Environmental
check_circle VerifiedAptive provides an environmentally responsible pest control solution that keeps your home pest free all year-round. Aptive's progressive protection plan, comprehensive extermination services, and quality guarantee have helped make Aptive one of the fastest-growing residential and commercial pest control services in North America.
The company is known for its focus on community and excellent service to not only its customers but its employees as well. Aptive has recently received several awards for this including being ranked #74 on Glassdoor’s "2019 Best Places to Work" list.
Aptive Environmental was founded in 2015 by David Royce with CEO Vess Pearson. Under this leadership, Aptive has skyrocketed to be the 11th ranked company in the pest control industry. In October of 2019, Aptive was ranked the 28th Best Company in America on Entrepreneur Magazine's 360 list. Pearson continues to lead the company and was a finalist for the EY Entrepreneur of the Year® 2019 Award in the Utah Region.
Receive $50 off your initial pest management service when you call Aptive with the promo code "enjoy."
If you want to learn more, you can find Aptive Environmental reviews below.
The Good
- Environmentally Conscious
- Targeted Pests
- Four Seasons Protection Plan
- Aptive’s Guarantee
- Commercial Pest Services
- Nothing But Nets
Environmentally Conscious
Customer safety is at the forefront of Aptive's business structure. The pest control company aims to provide customers with a natural pesticide and other pest control solutions that pose little health risk to humans and the environment.
Everything Aptive does — from its application methods, technician training, products, integrated pest management techniques — reveals the companies' dedication to providing responsible pest control solutions and making homes safer, life easier, and allowing businesses to be more productive. This is one of the ways that it stands out from its competition in the commercial pest control industry.
Targeted Pests
Aptive pest control products specialize in eradicating a wide variety of pests. They are as follows:
- Ants — A number of different types of ants may find their way into your home. Whether it is the Argentine Ant, Fire Ant, Odorous Ant, Pavement Ant, Pharaoh Ant, or Thief Ant, it is likely that they are looking for food or water that may have been spilled in the kitchen. It is important to remember that where there is one ant, there is an entire colony. Aptive's pest control products help kill not only the ants that venture into your home, but the entire colony.
- Cockroaches — Similar to ants, a number of different types of cockroaches exist in the United States. Some include: The American Cockroach, Brown Banded Cockroach, German Cockroach, oriental Cockroach, and Smokybrown Cockroach. If you start seeing cockroaches in your home, there are likely a number of them as they are very good at hiding.
- Spiders — A large number of species of spiders can be found in your home. Some of the most common include: The Black Widow, Brown Recluse, Garden Spider, Hobo Spider, House Spider, and Wolf Spider. Though some spider bites may just cause irritation or swelling, others can pose serious health risks.
- Rodents — Mice and rats are quite good and chewing through most things keeping them out of your home. In the process, they can cause thousands of dollars of damage.
- Stingers and biters — If you have been bitten or stung by a bug, it likely was not an enjoyable experience. Some of these insects that may find their way into your home are: Centipedes, Mud Daubers, Scorpions, Tick and Flea control, Wasps, Yellow Jackets and other stinging insects. The pest control company carries special pest control products to target each of these pests.
- Pantry pests — These pests include, but are not limited to, Indian Meal Moths, Grain Beetles, Granary Weevils, and Rice Weevils.
- Other common pests — Depending on the season and your geographical location, it is not uncommon to see: Aphids, Crickets, Earwigs, Millipedes, Pill Bugs, Silverfish Bugs, and Snails.
If you are unsure whether or not Aptive offers services to remove a certain type of pests, contact a customer representative for inquiries.
Four Seasons Protection Plan
Aptive’s Four Seasons Protection Plan starts with a thorough inspection of a homeowner’s property by a certified pest management specialist. The technician will identify areas that are at risk for a pest infestation — whether it be an ant, bedbug, spider, cockroach, or rodent problem. The technician will then customize a treatment plan that aims to keep the property pest free all year round.
Aptive’s Guarantee
For most homeowners, it’s not about if the pests return, but when. Aptive offers unlimited free re-services. The treatments are generally done outside of the home, but homeowners can request an indoor treatment at no extra cost.
Commercial Pest Services
Unwanted pests can damage a business's reputation in just a matter of a few weeks. Aptive offers expert services that are tailored to meet the needs, no matter the industry or business.
Aptive will service the following industries:
Nothing But Nets
Aptive Environmental is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's “Nothing But Nets” campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company’s profits to “Nothing But Nets” on an annual basis to provide insecticide-treated bed nets to countries in need. On the Aptive Environmental website, willing customers can donate $10 to the “Nothing But Nets” campaign and send a net to protect those in need.
The Bad
- Treats for Common Household Pests Only
- Limited State Coverage
Treats for Common Household Pests Only
While Aptive offers general pest control services, the company does not provide services for bed bug, termite, or mole control and prevention. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration). Additionally, Aptive does not treat for mosquitoes.
Limited State Coverage
Aptive Environmental is only offered in 23 states in the United States.
Only residents of the following states can sign up for Aptive’s services. If you're not in this service area, you will have to look at other pest control companies:
The Bottom Line
Although relatively young compared to other companies in the pest control industry and it's limited geographic coverage, Aptive has a lot to offer. The company focuses on providing eco-friendly pest solutions that will keep families safe and allow commercial properties to stay in business. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer and promises to return (for free) when the pests come back.
The majority of Aptive reviews (read below) reveal that customers are happy with the service they received and felt that the service technicians were attentive to their home’s unique needs.
Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service.
If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.
Call our recommended rep over at Aptive Environmental below.
1-(855) 677-3010
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Aptive Environmental Frequently Asked Questions
Do I have to sign a contract?
We require a contract for the first year, but after that we do not require a contract for services.
Is pest control safe for my family or pets?
Yes, it is safe. However, as a precautionary measure, we request you leave your home for two hours when having the inside of your home treated. When we are only treating the outside of your home, we do not require you to be gone.
Do you have a cancellation fee?
We do not have a cancellation fee. However, we sometimes will do promotions on the initial service of the contact and in that case, we do require that the initial service is paid for in full if the contract is cancelled.
What if I still see bugs after a treatment?
If you are still seeing bugs, we will come reservice for free. Every home is different, and occasionally it takes two visits to break up the egg cycles.
How soon before we can expect results?
The services work immediately, but expect it to take 7–10 days for the full effect.
What if it rains after my house is treated?
If it's not a downpour, then the treatment will still be effective. However if there is a super heavy storm, we will be happy to come back and reservice your home.
What kinds of pests do you treat for?
We service all general pests. This includes ants, spiders, cockroaches, rodents, wasps, yellow jackets, ticks, fleas, centipede, scorpion, mud dauber, pantry pests, and others such as millipedes, snails, earwigs etc.
Note: We do NOT treat for bed bugs, termites, or moles.
How long does the service take?
The initial service takes 45 minutes; the quarterly services take 25 minutes.
What kinds of chemicals or pesticides do you use?
Our main chemicals include Taurus, cy-kick, D-fence, Demand, Sluggo, and Suspend just depending on your pest problem.
Do you offer any "green" pest control options?
We make having environmentally friendly solutions that are safe for pets and kids a priority.
Message from
Aptive Environmental
Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.
Learn MoreUser Reviews
Star Rating
6,164 Reviews
Review Breakdown
Sentiment Criteria
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Kristina Douglas
I called Aptive Environmental to come out between services bc I saw scorpions on the porch. They came out the very next day. Stephen did an outstanding job spraying and treating everything, even the whole back yard! I couldn't be happier with the service. He explained what he did and precocion we should take with our puppy before treated area is safe. I'm very happy with the service!
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Jesse S
Sam was very efficient laying traps and identifying/closing vulnerabilities in the house, both internally and externally. Sam explained everything throughout the process and showed us pictures of the issues that need to be addressed to prevent future problems. Sam was very professional and seemed trustworthy. It has been less than a week, but we have seen no new activity since. I definitely trust these guys.
Tom Aguilar
Aptive employee Noah was very professional and helpful in answering several questions I had about the service. This is my first pest control service being used, so let's see how it works.
U Dayal
THEY DO NOT ANSWER THE PHONE OR EMAILS !!!!!This company send out young students to sell their service. I am unhappy with the service they provide and tried to cancel. They keep charging my credit card without authorization. I have filed a complaint against them. The phone
Annette Patterson
Mr. Carlos P was such a nice gentleman and did a very good job de-webbing my house. He sprayed outside very nicely including my garage. I am so glad that he came to my door to let me know he was here so I could let him in my garage to spray. I hope to get him again the next time. He is an outstanding worked and very well mannered. He deserves the extra $5 for his great service. Thank you for sending him. Annette
David Nelson
The second visit was total not effective. This third visit the tech when above and beyond. He was very courteous and knowledgeable about his job and product.
Matthew McCarter
Aptive is not getting rid of our SPIDERS!
Brent Worthington
This guy was very helpful and knowledgeable
KenJ
Quick, easy, convenient sign up process. However, the technician that arrived today did not seem knowledgeable or was very forthcoming about exactly what he was doing or how it was going to help. A big spider remains in plain sight outside on the sliding door I sit next to, so I question how thorough he was during the service.
Raul Alonzo
Noah was very informative and respectful of my home.
Sabrina
I sent an email last night to not come until 3-5 today because the inside needs to be sprayed!!
Lisa
There are cobwebs all over our house! The tech dint wipe down anything! We live in a white two story home. It looks terrible!! This is the second time I’ve complained about it. I’m canceling my service and going back to Rottler or Micks.
Sallie Lynn Davis
He worked hard to set up a perimeter for the rats! He was very knowledgeable.
Ccabral28
Did a good job and thank you for explaining what you did
Aj
Best technician yet! If I could have continuous service provided by Ricardo I’d be set. Aptive was quick to respond to my needs and sent this guy out within 3 days from email to doorstep. Keep it up guys.
Emily S
Eric was great,,, very friendly! So willing to help. Thank you Eric
Aquilino Diaz
Outstanding service. The technician let us know he was about to start, and verified the service. He was polite, professional, and friendly — a true credit to Aptive Environmental!
Vivek Pandey
I asked to treat Rats and spider, but I do not see in service list
Joe W
We were home all day and did not see the service being performed nor were we notified. We have a child and a dog who we would have needed to not allow outside for 1-2 hours. Not related to this service, but the two free treatments in between were never performed as requested. Ill be canceling the service and disputing the charge
Blake Kuver
Having major issue getting any servicing between major servicing...was supposed to get a follow up major service within a month of the first service...nope. Scheduled multiple follow ups to have bait traps checked and refilled - got one of those since July. Not once have there been any communication as to why I am not getting the follow up service that I was told I would get.
chunying xie
Billy is SOOOO wonderful. He arrived on time, answered my questions thoroughly and patiently, and performed the job wonderfully. He is so polite and patient and I am so happy with what he has done!
sheri byersdorf
great customer service, always courteous and have always completed scheduled visits.
don mcknight
The overall experience was excellent. On time and complete all tasks in a professional matter
Henry Le
I totally disagree with the way you work. I am home, waiting for you. I don't see you at all. You don't ring the bell. I don't know if you really showed up and do the work or not.
Neetu Dacosta
On time and asked me if I have any concerns.
Jerry West
We have noticed that there are not the bugs around that we used to see all the time. Especially spiderw and ants.
Vibs
He was very professional and attentive to our input and took care of the wasps in the bushes
Elizabeth Holt
Although I had to have return service the follow up technician did a great job. Thank you for backing up your word on providing the best customer service.
Bruce Kyle
Awesome. Very professional. Does great work.
Stephanie Lamour
Dan was a pleasure to work with. He took the time to explain in details the billing and the service I was going to receive.... very happy with the service I received today.
Graciela Masoller
Our technician was very professional, knowledgeable and respectful. We were very happy with his service. Excellent job!
TERESITA M.SHELTON
Well informed time of arrival. Very professional. Met request of repeat service.
Stephanie Fsrewellp7
Carlos was the best technician I have had. Efficient and way more thorough than my previous tech.
Poc Davis
Mr. Jordan B was the best! Professional, personal, and pleasant. As a retired Educator with 40+ years experience, it was a pleasure to work with such a professional technician. I would like to personally request Mr. B for future visits PLEASE!!! Our dog liked him too! I would like to suggest that he be considered for the training team. Awesome experience. Every client should feel this way. Thanks for sending Mr. Jordan B today and in the future. Dr. P. Davis, Gibsonton
Shakila Ardakani
Beware. Salesperson in Canoga Park will lie to you and tell you you can cancel anytime. When you do try to cancel, they’ll tell you you’re stuck in your contract for x more services. Extremely dishonest sales tactics and a lack of customer service means I’ll never to business with this company again
Mrs. Betty S. Andrews
Seth was great! he was courteous and very efficient and did an excellent job of meeting all of my pest control needs. the representative who started my service was excellent too but I was unable to access the site to tell you so he could get his extra $5 so please give it to him unfortunately I don't remember his name but am sure you have a record of it. 45
Luis Villarreal
Kanyon W did a good job focusing on areas of concern we had with ants.
Alex Baker
They said they would power wash and clear away the spiders nests on the porch and spray the yard. None of this appears to have been done. Very disappointed and I need to be contacted.
Daniel P Perez
Jacob R did an excellent job. He was very professional and respectful. A real asset to APTIVE.
Rick
I had asked the day before that the technician please contact me because I have had some issues with ants on the exterior. He showed up today and was very pleasant and addressed the issue. Great customer service. Thank you to Darryl S!
Philip Hall
Mr. William G FAR EXCEEDED my service expectations! You are privileged having such a fine individual representing your brand! He was awesome! Please do recognize him for his outstanding service delivery!
David Torres jr
Joshua B was very knowledgeable about what he's was about the work he was going to perform
aeb
Review is for technician only. Very satisfied with level of service from tech on 9/21/20. Friendly, helpful, and on time. Not satisfied with Aptive as a company.
Debra Alice Harp
The tech was very friendly, he listened to my concerns and treated those concerns.
p muilwijk
Alexander was punctual, polite and thorough. Thanks Peggy
Catherine
Great service, competitive pricing. Kind and caring staff who explain everything and answer all queztions.
Jackie Verdon
Came out quick. Technician was friendly and efficient.
DARREN YEADON
Quick and very informative! Jamaal was very thorough and provided us with a great service!
Nicole Smith
Service was great, called ahead as requested
Vitaly Bordovskiy
The technician acted professionally and completed his tasks. He explained what he did and where mice traps are.