Aptive Environmental
check_circle VerifiedAptive provides an environmentally responsible pest control solution that keeps your home pest free all year-round. Aptive's progressive protection plan, comprehensive extermination services, and quality guarantee have helped make Aptive one of the fastest-growing residential and commercial pest control services in North America.
The company is known for its focus on community and excellent service to not only its customers but its employees as well. Aptive has recently received several awards for this including being ranked #74 on Glassdoor’s "2019 Best Places to Work" list.
Aptive Environmental was founded in 2015 by David Royce with CEO Vess Pearson. Under this leadership, Aptive has skyrocketed to be the 11th ranked company in the pest control industry. In October of 2019, Aptive was ranked the 28th Best Company in America on Entrepreneur Magazine's 360 list. Pearson continues to lead the company and was a finalist for the EY Entrepreneur of the Year® 2019 Award in the Utah Region.
Receive $50 off your initial pest management service when you call Aptive with the promo code "enjoy."
If you want to learn more, you can find Aptive Environmental reviews below.
The Good
- Environmentally Conscious
- Targeted Pests
- Four Seasons Protection Plan
- Aptive’s Guarantee
- Commercial Pest Services
- Nothing But Nets
Environmentally Conscious
Customer safety is at the forefront of Aptive’s business structure. The company aims to provide customers with a natural pest control solution that poses little health risk to humans and the environment.
Everything Aptive does — from its application methods, technician training, products, integrated pest management techniques — reveals the companies' dedication to providing responsible pest control solutions and making homes safer, life easier, and allowing businesses to be more productive. This is one of the ways that it stands out from its competition in the commercial pest control industry.
Targeted Pests
Aptive pest control products specialize in eradicating a wide variety of pests. They are as follows:
- Ants — A number of different types of ants may find their way into your home. Whether it is the Argentine Ant, Fire Ant, Odorous Ant, Pavement Ant, Pharaoh Ant, or Thief Ant, it is likely that they are looking for food or water that may have been spilled in the kitchen. It is important to remember that where there is one ant, there is an entire colony. Aptive's pest control products help kill not only the ants that venture into your home, but the entire colony.
- Cockroaches — Similar to ants, a number of different types of cockroaches exist in the United States. Some include: The American Cockroach, Brown Banded Cockroach, German Cockroach, oriental Cockroach, and Smokybrown Cockroach. If you start seeing cockroaches in your home, there are likely a number of them as they are very good at hiding.
- Spiders — A large number of species of spiders can be found in your home. Some of the most common include: The Black Widow, Brown Recluse, Garden Spider, Hobo Spider, House Spider, and Wolf Spider. Though some spider bites may just cause irritation or swelling, others can pose serious health risks.
- Rodents — Mice and rats are quite good and chewing through most things keeping them out of your home. In the process, they can cause thousands of dollars of damage.
- Stingers and biters — If you have been bitten or stung by a bug, it likely was not an enjoyable experience. Some of these insects that may find their way into your home are: Centipedes, Fleas, Mud Daubers, Scorpions, Ticks, Wasps, and Yellow Jackets. Aptive has special pest control products to target each of these pests.
- Pantry pests — These pests include, but are not limited to, Indian Meal Moths, Grain Beetles, Granary Weevils, and Rice Weevils.
- Other common pests — Depending on the season and your geographical location, it is not uncommon to see: Aphids, Crickets, Earwigs, Millipedes, Pill Bugs, Silverfish Bugs, and Snails.
If you are unsure whether or not Aptive offers services to remove a certain type of pests, contact a customer representative for inquiries.
Four Seasons Protection Plan
Aptive’s Four Seasons Protection Plan starts with a thorough inspection of a homeowner’s property by a certified pest management specialist. The technician will identify areas that are at risk for a pest infestation — whether it be an ant, bedbug, spider, cockroach, or rodent problem. The technician will then customize a treatment plan that aims to keep the property pest free all year round.
Aptive’s Guarantee
For most homeowners, it’s not about if the pests return, but when. Aptive offers unlimited free re-services. The treatments are generally done outside of the home, but homeowners can request an indoor treatment at no extra cost.
Commercial Pest Services
Unwanted pests can damage a business's reputation in just a matter of a few weeks. Aptive offers expert services that are tailored to meet the needs, no matter the industry or business.
Aptive will service the following industries:
Nothing But Nets
Aptive Environmental is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's “Nothing But Nets” campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company’s profits to “Nothing But Nets” on an annual basis to provide insecticide-treated bed nets to countries in need. On the Aptive Environmental website, willing customers can donate $10 to the “Nothing But Nets” campaign and send a net to protect those in need.
The Bad
- Treats for Common Household Pests Only
- Limited State Coverage
Treats for Common Household Pests Only
While Aptive offers general pest control services, the company does not provide services to treat for bed bugs, termites, or moles. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration). Additionally, Aptive does not treat for mosquitoes.
Limited State Coverage
Aptive Environmental is only offered in 23 states in the United States.
Only residents of the following states can sign up for Aptive’s services. If you're not in this service area, you will have to look at other pest control companies:
The Bottom Line
Although relatively young compared to other companies in the pest control industry and it's limited geographic coverage, Aptive has a lot to offer. The company focuses on providing eco-friendly pest solutions that will keep families safe and allow commercial properties to stay in business. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer and promises to return (for free) when the pests come back.
The majority of Aptive reviews (read below) reveal that customers are happy with the service they received and felt that the service technicians were attentive to their home’s unique needs.
Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service.
If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.
Call our recommended rep over at Aptive Environmental below.
1-(855) 677-3010
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Aptive Environmental Frequently Asked Questions
Do I have to sign a contract?
We require a contract for the first year, but after that we do not require a contract for services.
Is pest control safe for my family or pets?
Yes, it is safe. However, as a precautionary measure, we request you leave your home for two hours when having the inside of your home treated. When we are only treating the outside of your home, we do not require you to be gone.
Do you have a cancellation fee?
We do not have a cancellation fee. However, we sometimes will do promotions on the initial service of the contact and in that case, we do require that the initial service is paid for in full if the contract is cancelled.
What if I still see bugs after a treatment?
If you are still seeing bugs, we will come reservice for free. Every home is different, and occasionally it takes two visits to break up the egg cycles.
How soon before we can expect results?
The services work immediately, but expect it to take 7–10 days for the full effect.
What if it rains after my house is treated?
If it's not a downpour, then the treatment will still be effective. However if there is a super heavy storm, we will be happy to come back and reservice your home.
What kinds of pests do you treat for?
We service all general pests. This includes ants, spiders, cockroaches, rodents, wasps, yellow jackets, ticks, fleas, centipede, scorpion, mud dauber, pantry pests, and others such as millipedes, snails, earwigs etc.
Note: We do NOT treat for bed bugs, termites, or moles.
How long does the service take?
The initial service takes 45 minutes; the quarterly services take 25 minutes.
What kinds of chemicals or pesticides do you use?
Our main chemicals include Taurus, cy-kick, D-fence, Demand, Sluggo, and Suspend just depending on your pest problem.
Do you offer any "green" pest control options?
We make having environmentally friendly solutions that are safe for pets and kids a priority.
User Reviews
Star Rating
3,648 Reviews
Review Breakdown
Sentiment Criteria
bookmark Featured Review
Kristina Douglas
I called Aptive Environmental to come out between services bc I saw scorpions on the porch. They came out the very next day. Stephen did an outstanding job spraying and treating everything, even the whole back yard! I couldn't be happier with the service. He explained what he did and precocion we should take with our puppy before treated area is safe. I'm very happy with the service!
bookmark Featured Review
Jesse S
Sam was very efficient laying traps and identifying/closing vulnerabilities in the house, both internally and externally. Sam explained everything throughout the process and showed us pictures of the issues that need to be addressed to prevent future problems. Sam was very professional and seemed trustworthy. It has been less than a week, but we have seen no new activity since. I definitely trust these guys.
Bettie Mason
The young man called to explain the whole process to us so we would know how they have to operate now during the pandemic. He came, did his job, and left. Very good job👌
Jane l
William K was the best tech we got so far. He took the time to find out what we wanted done and did it right the first time. In the past we have had techs come and spend only 5 minutes, skipping the lawn treatment and spending the majority of the time in their car. I'm so happy with William and hope he comes again for future treatments!
Elizabeth Morris
The communication in reference to arrival and service was excellent. The technician was informative and friendly. He completed the job as well as giving me advice for the future. My house has been insect and rodent free since we have been using Aptive Environmental.
Silversurf45
Very courteous and did pay a lot of attention to details. I would recommend him.
lauren arcos
Michael J did a great job today. He was friendly and helpful!
Glenda Johnson
The company seeks to totally satisfy the customer with professional and technical service, quality service, and competitive pricing.
Susan Herman
John did a fantastic job. Great customer service!
Greg
James was very thorough—best service to date. Thanks.
Gary Campbell
My service guy is Rex L. He did an excellent job! He went over my contract as a reminder, he did a thorough inspection around the outside of the house and discussed some other options we could consider if we ever have other types of problems like mice, etc. He really did a great job!
Erica W
I appreciated the heads up call so we could put our dog in the house. The area was sprayed and some cobwebs were removed. There were still a few areas that cobwebs were missed (in the trellis, the outside chairs, and by the house.
Mary indihar
I like the technicians who have come by. They have been very well mannered and knowledgeable. Alcuin was the tech who came by . He was very responsive, knowledgable and well mannered and took care of everything I had talked to him about. Usually I do get a message the day before service, but this time I did not so I had no idea any one was coming. But it may be because of the COVID19 crisis we are in and that is completely understandable
Candice N
Nicholas D was very helpful today. I explained my problem and he took the extra step to take care of those pesky ants. Thanks Candice N
Ji Lian
Louis, the staff of Aptive Environment, is polite and knowledgeable. And also he is nice to my pets. Ji Lian
Dana Abby
The service was comprehensive and through. The technician was personable, made it a point to remind me of their call back service if it was needed.
jim Connor
Unfortunately the COVID-19 has delayed extermination services indoors. Service Tech was professional, asked questions about problems we were experience, and explaining what would done to perform the servicing and additional items.
Ana Ozuna
They are extremely responsive and thorough.
Donna
Tech very polite and efficient. So nice nit having bugs in the house.
Sherri Creedon
Tanner did a great job. He was very professional. i am so thankful that Aptive has such dedicated and professional staff during this very difficult time. Thank you for all that you are doing. Stay safe and stay healthy!
Veronica Hurtado
My technician Willie was very thorough and explained everything that was done. He answered all my questions and was very professional.
DABADRAVEN
The technician did an amazing job cleaning the cobwebs and wasp nests away from my home’s rafters. He was very knowledgeable of the process and assured me he would give my home a good spray and that out my mind at ease. This technician is amazing. Glad I had him on my property today!!! Thanks Aptive!!!
Michael Interbartolo
Thanks for th contactless call and service
Jose Javier Graterol
Thanks for the service. Friendly service.
Vera J Morgan
Aptive is a good company for eliminating pests that are not wanted in my home/deck area/and yard. Omar G asked what needs to be done before they come, show up on time, phone me when they are 30 minutes out, and ask several times if there's anything more that needs to be done. Omar G. asked questions and answered questions. He's been here before so it was like seeing an old friend again.
William Magee
Very professional and friendly. Represented the company very positively.
Rebecca McNeill
The gentleman that covered my appointment today was simply awesome! He was thorough, prompt and I would like him to return every time! Thank you so much for your great service!
Chuck Blatchford
The Technician did a fantastic job.. tell him thank you very much !! And yes please give him a boost in pay.. Thank you, Chuck Blatchford
Adriana Iris Florencia
Jose is very personable and very professional. I really liked his work inside and outside of my home, especially the kitchen. Can't wait to get rid of these darn German roaches. Thanks Jose!
Frank C Masotto
Ever since we have been using Aptive, we have had no trouble with pests. We rarely get to talk to the person doing the spraying but in those few instances, he has always been courteous and efficient. We are happy with the service!
Kevin
He was courteous and professional. Thank you.
Karina Rodriguez
They’re very helpful when i call them and the technician very knowledgeable and friendly.
Reply from Aptive Environmental
Mar 11, 2020
Thank you so much for taking the time to appreciation the promptness of our services. We are proud to be ready at all times to provide excellent service. :)
Simab
Tech never called before appointment-which we were told they would call 30 minutes prior... Tech was extremely early- was told between 1-5 closer to 3pm he would be here and he finished at 952 am
Minh Do
Eric O and the whole Aptive team always do outstanding work. I think in these times today where everyone is self isolating, they deserve more than a $5 bonus for putting themselves out there.
Peggy
Paul was very professional and friendly. He answered my questions and did the job in a timely manner.
Barbara Davis
Jordan serviced our house this morning. He was very professional. I especially appreciate the thoroughness in which he explained how Aptive is operating during this time of covid-19. Aptive keeps a great team of employees! I wish you all well.
Jackiem
The rep was very nice but the job is not done as the pool cage which was the main problem was not sprayed or touched and I asked for that specifically. I was on hold for over 15 mins on the phone hung up and tried the app and tried to upload pics of the spiders and other areas not serviced. Please come back out and redo this, really not good
Katy
Aptive is such a great service! Johnathan S did a wonderful, thorough job. We are very happy to utilize this company!
T Elwell
Aptive has done what I expect. I have not needed anything special but the techs are very nice and do well to let me know when they are here and when they leave.
laura berumen
Thank you for your quick response .Very professional
Angela Aparicio
the technician explain quickly what was going to do, asks for any concerns . A nice guy , and made the work fast .
Tim Barbour
Aptive is a Great company. Technician Eric is a true professional and very personable, job well done...
Carol Cheeks
Our tech was very courteous and professional. He answered our questions and helped us understand where the ants were coming in. Thanks for the sacrifice he and all of your techs are making during these unprecedented times. Be safe and God bless!
Dan Bergamo
Everything went fine. Techs were here around 9:00 am and performed duties as expected. Rang doorbell to let us know they were here.
Jill robetson
Joaquin called when he got to the house. Very professional
Kathleen Duncan
Benjamin Z and one other guy were professional, rang the doorbell made sure I was OK with them performing the service and was there any other areas I wanted treated. After they completed the service they asked again if I needed them to treat any other areas, I said no. They waved and said goodbye.
Suzanne Weatherly
Saul explained everything very well and took care of everything we needed. May I make a couple of suggestions? During these times of COVID 19, while I'm not feeling sick and it appeared the technician was well also and we always stood several feet away, I suggest the technicians wear masks to set their customers' minds at ease. Also, I think the technicians should wipe down any spider webs they see around the house also. Thank you!
Tom Rodriguez
Our technician Jeff was was thorough as always. He listened to my concerns and attended to them. We are very pleased with his service and your company
Robert R
The guy who came to spray the outside of my home answered all my questions and was so helpful!
DT
Each visit before this last one has been great. Cobwebs have been swept away, and the spraying has been very thorough. On the visit yesterday I was only able to watch the work done in the backyard. but it wasn't near as thorough as all the previous services and was rushed.