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Aptive Pest Control

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9.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: August 7th, 2026

Aptive Pest Control founded in 2015, is one of the fastest-growing residential pest control services in North America. The company has experienced rapid growth and has been recognized by various outlets for its services and overall growth in the pest control industry. Aptive is EPA approved and provides versatile year-round pest control solutions that are customized to customer needs.

Aptive is a 2021 Gold Stevie Winner by American Business Awards, recognizing the company as 2021's Company of the Year and Fastest Growing Company. In addition, Aptive has been featured on Glassdoor and Inc.5000.

Jump down to read Aptive Pest Control reviews below.

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The Good

  • EPA Approved Pest Control Products
  • Simple and Customizable Pest Control 
  • Wide Range of Targeted Pests
  • United to Beat Malaria Campaign
  • Aptive Reviews

EPA Approved Pest Control Products

Aptive's pest control products and applications are EPA approved, indicating that they are safe for the environment and your home, and that your health will be protected upon application of your pest control treatment. 

Simple and Customizable Pest Control

Aptive doesn't offer a one-size-fits-all pest control solution. Instead, the company offers customizable pest control treatments that will meet your needs and protect your home. The Aptive pest control process is simple and includes the following three steps:

  1. Pick your pest control plan
  2. Get your pest control
  3. Choose treatment frequency

Based on the pest control plan that you choose, a treatment schedule will be determined, ensuring that an Aptive technician visits your home regularly to keep pests away. If pests come back, Aptive offers re-services at no additional cost.

Wide Range of Targeted Pests

Aptive pest control products specialize in eradicating almost any conceivable pest problem:

  • Ants — A number of different types of ants may find their way into your home. Whether it is the Argentine Ant, Fire Ant, Odorous Ant, Pavement Ant, Pharaoh Ant, or Thief Ants it is likely that they are looking for food or water that may have been spilled in the kitchen. It is important to remember that where there is one ant, there is an entire colony. Aptive's pest control products help kill not only the ants that venture into your home, but the entire colony.
  • Cockroaches — Similar to ants, a number of different types of cockroaches exist in the United States. Some include: The American Cockroach, Brown Banded Cockroach, German Cockroach, oriental Cockroach, and Smokybrown Cockroach. If you start seeing cockroaches in your home, there are likely a number of them as they are very good at hiding.
  • Spiders — A large number of species of spiders can be found in your home. Some of the most common include: The Black Widow, Brown Recluse, Garden Spider, Hobo Spider, House Spider, and Wolf Spider. Though some spider bites may just cause irritation or swelling, others can pose serious health risks.
  • Rodents — Mice and rats are quite good and chewing through most things keeping them out of your home. In the process, they can cause thousands of dollars of damage.
  • Stingers and biters — Some of these insects that may find their way into your home are: Centipedes, Mud Daubers, Scorpions, Tick and Flea control, Wasps, Yellow Jackets and other stinging insects. The pest control company carries special pest control products to target each of these pests.
  • Pantry pests — These pests include, but are not limited to, Indian Meal Moths, Grain Beetles, Granary Weevils, and Rice Weevils.
  • Mosquitoes - Aptive employs a range of treatments to combat mosquitoes, including targeted sprays, foggers, and water treatments. Focused efforts are directed at shaded areas, trees, bushes, and under eaves to effectively target mosquitoes on your property.
  • Other common pests — Depending on the season and your geographical location, it is not uncommon to see: Aphids, Crickets, Earwigs, Millipedes, Pill Bugs, Silverfish Bugs, and Snails.

If you are unsure whether or not Aptive offers services to remove a certain type of insect, contact a customer representative for inquiries.

United to Beat Malaria Campaign

Aptive Pest Control is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's "United to Beat Malaria" campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company's profits to United to Beat Malaria on an annual basis to provide insecticide-treated bed nets to countries in need.

Aptive Reviews

Aptive Reviews on BestCompany.com are majority positive — 87 percent of customers award the company 4 or 5 stars. These positive reviews most often highlight the following:

  • Attentive and professional technicians
  • Responsive customer service and quick problem resolution
  • Outstanding communication
  • Thorough home and pest assessments
  • Effective pest treatments
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The Bad

  • Treats for Common Household Pests Only
  • Limited State Coverage

Treats for Common Household Pests Only

While Aptive offers general pest control services, the company does not provide services for bed bug, termite control, or mole control and prevention. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration). 

Limited State Coverage

Aptive Pest Control is only offered in 28 states in the United States. Only residents of the following states can sign up for Aptive's services:

  • Arizona
  • California
  • Colorado
  • Washington, DC
  • Florida
  • Iowa
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • North Carolina
  • New Jersey
  • New York
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin

If you're not in this service area, you will have to look at other pest control companies

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The Bottom Line

Although relatively young compared to other companies in the pest control industry and it's limited geographic coverage, Aptive has a lot to offer. The company's pest control products and applications are EPA approved, indicating that the company is mindful about its environmental impact. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer.

The majority of our Aptive Pest Control review catalog (read below) reveal that customers are happy with the great service they received and felt that the service technicians were attentive to their home's unique needs. Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service. If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.

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Aptive Pest Control Frequently Asked Questions

Is Aptive pest control safe?

Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.

What is the benefit of recurring pest control treatments vs one-time treatment as needed?

While pest treatments reduce the general pest population, over time pest populations build back up and treated surfaces lose their protective barrier. One-time treatment effectiveness fades fairly quickly for most pesticides on vegetation, especially as plants continue to grow, generating new untreated surface area, including lawns. We recommend recurring treatments to help manage ongoing activity in outdoor areas and on greenery. Certain areas like cracks and crevices, and non-porous surfaces can provide a stable surface for some products to last longer, however, UV light will degrade the treatment as well. Treatments to the structure of the home can last the longest but have little impact on the pest activity in the yard after a few weeks from one single treatment.

Do you offer interior treatment?

All of our services include exterior treatments with interior coverage when requested at no additional cost. The majority of our customers find that exterior maintenance keeps their home protected, but we are happy to treat inside your home and/or garage whenever you would like.

What if I still see bugs after a treatment?

If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.

What kinds of pests do you treat for?

Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive does not treat any wood-destroying organisms such as termites (exceptions apply), carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, raccoons, chipmunks, rabbits, birds, deer, etc.

How long does the treatment take?

Your Initial Treatment and inspection typically take less than 60 minutes to complete, as our service professional does a full scan of your home and property to assess what products and treatments are best based on your needs. Standard Treatments, which are maintenance treatments, can usually be completed in less than 30 minutes.

Star Rating

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4.5

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12,012 Reviews

Review Breakdown

5 grade

81%

4 grade

6%

3 grade

3%

2 grade

2%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Featured Review

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jsmith98@hot.rr.com

Excellent service. Very affordable pest control service and very good at what they do. Absolutely the best pest control company we have ever worked with through the years. Works really well with our busy schedules and doesn’t require anyone to be home to keep our yard and exterior free of fire ants and flying insects such as wasp. Highly recommend company. They have completely changed the way pest management is handled.

1 year ago

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Reply from Aptive Pest Control

Thank you for the great feedback! We’re glad to hear you find our service effective and accommodating. Your recommendation is greatly appreciated!

Sep. 26th, 2024

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Featured Review

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Sandra Potts

Courteous and professional, they took pictures of everywhere they sprayed. They explained the season for different insects are out and how they specifically were treating for that. I had them come inside in spray. It was not a problem at all for them. They were really great

1 year ago

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Reply from Aptive Pest Control

Thanks for the wonderful feedback! We’re glad to hear that our team was courteous and professional, and that they took the time to explain everything to you. If you need anything else, feel free to reach out. We appreciate your support!

Sep. 24th, 2024

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Featured Review

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corey Brueckner League City, TX

Saul was great to work with, he went above and beyond to make sure we were happy with our service. He also explained to us that if we have any issues to make sure and call the office and they can send someone out again. Very happy with the service we received.

5 years ago

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Featured Review

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Theresa Urman San Diego, CA

No call received prior to service back yard not sprayed. Nit sure if front was either. Please call to reschedule as per notes on file

5 years ago

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Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Judy Sweeney Haddonfield, New Jersey

Julian F. is an excellent communicator and is knowledgeable about his product. He answered my many questions without hesitation and responded immediately when I had more questions about the extent of coverage to my property. I was assured that if I needed more pest control besides the scheduled time I just needed to notify your company. Julian has a winning personality, calm manner and thorough knowledge of your product. He is a credit to your company as an exemplary employee.

1 week ago

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Archie Warren Marina, CA

Aptive does a thorough job of not only contacting you prior to their arrival to check in and see what issues you may have. They arrive on time and get to work quickly covering the entire property. They are very cordial and respectful once they arrive. When they are done they leave a message that includes photos of the house and yard of the areas they sprayed. This shows me as the customer they are actually doing what the company says they will cover. Plus I have cameras covering the entire property where I have witnessed their work in action! If you’re looking to find a company for pest control I would not hesitate to recommend Aptive. Oh I forgot the biggest thing we do not have the insect activity we had before which was the reason for hiring their company!

1 week ago

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Bill Cincinnati, Ohio

The Service tech is always prompt and courteous. I appreciate that the tech communicates with me via text message on the day of treatment and provides pictures of areas around my home that were treated. This is efficient and keeps me informed.

5 hours ago

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Steven Brown Simi Valley, CA

I've been using active for a few years and I don't notice any bugs around my house at all anymore. I may not get the same tech every time but every one of them has reached out to me when they are on their way and when they get here.

15 hours ago

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Nancy Hoar Newark Township, Ohio

I was impressed with Andrew when he came to my house. He was able to explain the services in a concise and pleasant manner. He gave me his phone number in case I had questions or concerns. The one time I had to call him he responded immediately and resolved the issue. He is a valuable representative of your company.

6 days ago

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James Allen Houston, Texas

We were very pleased with Kevin's work he took time out to explain what he was there to do and abide by what the rules was and everything and he did very well and we appreciate it hope to see him again in the future thank you very much for his service

1 week ago

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Karen Armsby North Greenbush, New York

The representative from your company visited and talked to me about Aptive Pest Control and I thought he was very informative. I had used another service about a year ago and I decided to use your service . When the gentleman came he was very polite and performed the work in a short period of time . W

1 week ago

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Kayley Tipton Stanfield, NC

I am a mother of two toddler boys that love playing outside. I have tons of ant piles and all sorts of crawling creatures out there that I would like to get rid of - sugar ants seem to love some parts of my house as well. Aptive Pest control seemed like a great fit to taking care of those issues for me.

1 week ago

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Charlie Deforge Columbia, Maryland

Bradley D. was very professional, we discussed what he was going to do during his service call. He asked me if there was anything in particular I wanted him to look at in particular. As always your service technician responded and moved forward with my request. Thanks again for your professional service. Charlie

1 week ago

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Robert Thompson Vista, California

Aptive was able to adapt to my needs and the service they provided was outstanding. It has been two weeks since the first service and the area around my house has been insect free. Looking forward to our next service date and a continued relationship with Aptive

1 week ago

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Steve Miller Los Angeles, CA

Cody was great, both he and his Trainee were very good at listening to what I wanted. I had a great experience with his visit and he saved me some money on my renewal. A+ on another note it seems like was asked to fill this out twice, do you have 3 different surveys? Thanks!

1 week ago

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Lylia Raiff Boulder Creek, California

Active pest control has helped me get rid of ants. They also came back because I had some Intruders back in the house and it was horrible Cody came out and helped me and explain things and now I have no more ants for now it's a good company

1 week ago

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Jasmin Custer Dornsife, Pennsylvania

Owen is amazing. In fact, his demeanor and personality really sold us on Aptive. He was very knowledgeable about the services provided. We really favor having the same contact person for all our pest control needs, and Owen has never failed to come through for us. Aptive is timely and they have really polite staff. Their services work well. We haven’t seen any bugs inside and feel relief with that. They have great communication and reasonable pricing. The staff is what makes this company great, aside from their wonderful products.

1 week ago

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Tracy Alpharetta, Georgia

Wonderfully reliable, accountable, and the products they use works great! It even kills Lantern Flies. My Tech, Kimberly, is terrific and always keeps me updated of arrival and service performed.

6 hours ago

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Kelly King Danville, CA

We are giving Aptive a try, because we are having trouble with spiders and Spencer showed up at the right time with a fair services offer. Our first service seems to have gone well. So far, so good.

4 days ago

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Jaye Perry Danville, CA

We are a preschool and we have rabbits and a turtle outdoors. We also raise Monarch butterflies so careful spraying was important. Jesus was the person who came to do the job and he was great!!

5 days ago

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Laura Miller Whites Creek, Tennessee

I’m very happy with the quick response and almost immediate action when I reach out to this company. And the technicians that come have always been friendly and doing an amazing job.

5 days ago

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Jeff Bandelow Portland, Oregon

Every did a great job no my mother house. I now want to hire the to do my house. I have a yellow jack nest in my house. I want them to call my so I can get this taken care of too.

6 days ago

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Ventura Solis Germantown, Maryland

My estranged husband canceled my previous exterminator. Had the company for several years, when your company came to my door, it was like prayers answered. Your service is great 👍

6 days ago

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Ruth Franklin Houston, Texas

Mr Jacob M. was a great salesman and convinced me. That Aptive is great company, I will not be disappointed singing up with them. Wishing him all the best and success as he moves forward in his career.

1 week ago

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Chad Frazier Boise, Idaho

Andrew did a great job explaining everything from beginning to end. He answered any questions I had and was very responded right away when I messaged him with some other questions. Great service!

1 week ago

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Josh Rodriguez San Jose, California

Aptive is so fortunate to have Michael C. He is friendly & professional. Willing to go above & beyond to make sure the customers are happy with the service. Michael is the face of Aptive

1 week ago

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Alex Lane Kalamazoo, MI

Seems like effective pest control. Ran out of mosquito traps before my first treatment so I had to wait another month before I got one. And they stood me up on the next scheduled appointment date and we had to call and request a reschedule.

1 week ago

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Jane Stubbs Phoenix, Arizona

Cody is a wonderful representative for your company! He's polite, respectful, and professional. Everything was taken care of and photographic evidence of treatment was sent to me promptly.

1 week ago

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Peggy Meister Toledo, Ohio

Very polite, friendly, knowledgeable and professional sales representative. Seemed to want to make sure my needs were met, He stood outdoors while being attacked by mosquitos at dusk,

1 week ago

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Saul And Eva Friedman Pomona, New York

Very easy to talk to and ask questions. Very accommodating and really listened to me and gave me many options. He Also told me I can feel free to contract him if I have any issues.

1 week ago

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Isaias Nunez Dalton, Georgia

Friendly and descriptive of the services they provide. Knowing ahead of time when they will come is helpful and the technician that came out was very friendly and listened to our main concerns.

1 week ago

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Victoria Castillo San Rafael, California

He was amazing and very professional. He did a great job and was clear in his communication and respectful to my little pup. Plus he has a beautiful smile which I hope he shares often.

1 week ago

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Diane Williams Tobyhanna, PA

Ben M. was in the neighborhood and made it his business to take the time out of his busy schedule to explain what the company Aptive represented and how they are dedicated to making your outdoor experience pleasant.

1 week ago

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Lane Vermeyen Budd, Illinois

Bryan was very knowledgeable and made me feel very comfortable make the decision to go with Aptive. Walking me through the process was helpful and giving his home number to address any concerns was a great touch

1 week ago

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Bill Lapach Allen, Texas

He came to my door, said the company was helping others nearby. He was very likable and extremely knowledgeable. He knew the contract details. I liked his combination of respect, professionalism and humor.

1 week ago

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Clay Blanco Fairfield, California

Completed all that I requested, installed mouse sticky traps, took steps to control ants, brushed spider webs, texted me arrival, let me when finished, overall courtesy and professional.

1 week ago

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John Moore Hamilton, MI

Ainsley D. was great sales rep knowledgeable with the products and services. Without her incredible presentation of what this companies offers, I would have declined. PS. Leadership Side note: The virtual questionnaire is pointless and a waste of time. The signed document is more than enough and is legally binding.

1 week ago

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Luis Menocal West Palm Beach, Florida

Great people, and you do keep the pests and bugs out. We bought a new house that came replete with german cockrouches, and after Aptive’s first treatment they disappeared and haven’t returned. Amazing! Aptive has terrific representatives and a very good product. A+!!

1 week ago

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Jean Cramer Pinehurst, North Carolina

Talli P, sales representative, was informative, polite, professional and charming. He explained everything about the service and answered all my questions. Each technician who has subsequently come to my house, is polite and thorough. I am very happy with this company!

1 week ago

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Sydney Balestreri Manchester, New Hampshire

He’s very understanding. I was having a large dead tree being cut down when he texted me to get me an ETA of his arrival and I informed him of the emergency tree removal. He informed me that it is alright and he would come later in the day.

1 week ago

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Adnen Mattar-Medina New York, New York

Ian did an excellent job with my pest control service. His customer service was outstanding from start to finish — friendly, knowledgeable, and thorough. He explained everything clearly and made sure I felt confident about the treatment. Highly recommend his work

1 week ago

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Yaari Davis Charlotte, North Carolina

Mr. Derrick was very knowledgeable, professional, and friendly. He arrived on time, thoroughly explained the treatment process, and took the time to address all my questions and concerns. Excellent customer service amd attention to detail. I highly recommend Derrick for his outstanding work ethic.

1 week ago

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Ryan Rudow Dobbs Ferry, NY

Anthony is a pleasure to work with. He is extremely knowledgeable, friendly, and helpful. He’s a great communicator (oral and written), and because of him, I’ve really enjoyed our switch to Aptive from Fox Pest Control. Great rates, attentive service team, and so easy to work with!

1 week ago

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Carolyn Chandler Fayetteville, North Carolina

Nathan was very professional. The schedule for treatments is exactly like the reminders tell you. They send a message the day if treatment when they are on the way. They answer questions and so far the pest control is better than I had previously.

1 week ago

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Sheila Williams Westland, Michigan

We needed some treatment for our home. Austin was in our neighborhood and we met with him. He explained everything and put the right treatment plan in place for our specific needs. He also has responded quickly with any questions I have had.

1 week ago

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Jason Young Pittsburgh, Pennsylvania

Richie was extremely professional and thorough in his process. He made sure to address all of my questions and concerns before discussing signing me up. There was a mix-up with my client record and Richie has gone out of his way to help me resolve the issue and get my service appointments back on-track!

1 week ago

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Tammy Ullmer Green Bay, WI

Max was awesome, knowledgeable and friendly. He really listened to my needs and concerns especially where my in-home childcare is concerned as well as our puppy. They were accommodating and swift. We noted a difference in spiders outside and ants inside immediately.

1 week ago

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An Nguyen Seattle, Washington

Technicians are always prompt, courteous, professional, and do solid 100% work. Appreciate the excellent communication and text messages before and after visit. Been having service from aptive for over 5 years! Couldn’t be happier and takes care of all my pest needs!

1 week ago

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Barbara Victor, Michigan

one of your people was working across the street. i asked him about my ant problem. he was so helpful i decided to use your service. i think his name was logan????

5 hours ago

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Edward San Jose, CA

The people in the field do a fantastic job. I’ve had some problems scheduling and dealing with a robot. Missed appointments. It was eventually straightened out by dealing with a live representative.

13 hours ago