Name: Aptive Pest Control
Rating: 4.5

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Pop Falls Church, VA

He knows what he doing great job thank you

6 years ago

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PM Westlake Village, CA

Efficient, professional and polite service.

6 years ago

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Chris Rayburn Helotes, TX

Tech did not latch out side gate and our dogs got out! Lost them for 2 hours, luckily got them back.

6 years ago

Reply from Aptive Pest Control

Sorry to hear this happened, Chris. It won't happen again!

Aug. 13th, 2019

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Laura Clute Lee's Summit, MO

Greg was very good ... came in, got the job done and left!

6 years ago

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Usha Hackettstown, NJ

Today we had service with Dallyn B. He did good job

6 years ago

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Steban Andover, MN

Raymond M was very unprofessional and rude, he walked out on the job because I pointed out to him the cobwebs he missed

6 years ago

Reply from Aptive Pest Control

Thanks for the review, Steban. This isn't okay. Will you please reach out to the branch so we can make this right? Thanks!

Aug. 1st, 2019

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tom kaim Akron, OH

the billing is very confusing. Your company does not have a very good reputation in my development.

6 years ago

Reply from Aptive Pest Control

Please reach out to the branch with any questions you have, Tom!

Aug. 1st, 2019

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Cathy Houston, TX

the tech was very good. The best so far.

6 years ago Edited September 14, 2021

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Cathy C Keller, TX

Jason was extremely nice and professional.

6 years ago

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NB Mars, PA

Tammy G was a quick and efficient personnel.

6 years ago

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Jerome Schwersky Hollywood, FL

He did a good job. He was nice and did what i asked.

6 years ago

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DSB

I still see some spider webs and nest residue on the back porch

6 years ago

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Lisa C O'Fallon, MO

Our back yard where we spend all of our time was completely skipped. We have all kinds of bugs out there

6 years ago

Reply from Aptive Pest Control

Please reach out to the local branch so we can schedule you for a free reservice!

Jul. 26th, 2019

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Nina stewart Killeen, TX

Ever since our first spray we have been seeing more and more spiders. And I can not say that I am happy or satisfied!

6 years ago

Reply from Aptive Pest Control

Thanks for reaching out, Nina. Please take a second and reach out to the local branch so we can make sure you are taken care of. We'll get you on the route for a free reservice.

Jul. 23rd, 2019

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Pamela J Katy, TX

Nick was fast, polite and friendly. Thank you for that.

7 years ago

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brian lively Manassas, VA

Kris C was my Technician and did a great job of making sure we were taken care of!

7 years ago

Reply from Aptive Pest Control

Brian, what could we have done better? 2/5 stars doesn't lead us to believe that you were satisfied with Kris' service. Thanks in advance for the feedback!

Jul. 19th, 2019

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Wendell Porter Nolanville, TX

Benjamin was very thorough and professional.

7 years ago

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Brian Reed

Ontime, polite service and very well done.

7 years ago

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Charles Poage Fort Worth, TX

Love the service. Merrick was great and professional!

3 years ago

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Abby Smith Dothan, AL

They were okay. It was very hard to finally get ahold of someone and the pricing was average.

4 years ago

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Philip Ciarco Orlando, FL

Got rid off all my roaches and ant problems

4 years ago

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Shanelle vickers Jacksonville, FL

It was very helpful and informative. I would highly recommend it.

4 years ago

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Amanda Montebello, CA

I was sold a few Aptive products and found that the prices were high and they products weren’t very effective.

6 years ago

Reply from Aptive Pest Control

Amanda, please give us a call! We definitely want to get you taken care of.

Feb. 10th, 2020

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Preston Gilbert, AZ

Very pushy sales guys that are very annoying. Service is decent but nothing special.

7 years ago

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Hospitality Stafffing

cancel appointment in the same day, if we cancel the same day, they will charge the service.

1 year ago

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Miranda Andrews

We still have several ant mounds in our backyard. My kids keep getting ate up by them.

1 year ago

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Kendall Owens

I have cameras and I saw what was done. Please complete service when no one is home.

1 year ago

Reply from Aptive Pest Control

We’re sorry to hear that your service wasn’t completed as expected. We appreciate you bringing this to our attention. Please reach out to us at customersupport@goaptive.com so we can address the issue and ensure your needs are met. Thank you for your feedback!

Sep. 27th, 2024

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Gail Wood Hewitt, NJ

That was a joke! Didn’t take 10 minutes. Didn’t go in the back of the house at all.

2 years ago

Reply from Aptive Pest Control

We're sorry to hear about your experience and understand your frustration. It’s important to us that our service meets your expectations. Please reach out to us at customersupport@goaptive.com so we can address your concerns and improve our service. Thank you for your feedback.

Sep. 23rd, 2024

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Raj MS The Bronx, NY

Your technicians are very good, unlike your sales ppl

2 years ago Edited January 22, 2024

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Michael Donnelly

I did not get the full exterior spraying of my property that I expected.

2 years ago

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Bryan Murray New York, NY

Used unsafe for pets pesticides care after multiple dogs during the week.

2 years ago

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Greg Fisher Phillipsburg, NJ

Tech rushed through the job and didn’t focus on the areas I asked him to.

2 years ago

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Cindy Schultz Highland Lakes, NJ

Came when you said you would but didn’t resolve issues I had. Will not sign up again

2 years ago Edited October 2, 2023

Reply from Aptive Pest Control

We’re sorry to hear that we didn’t resolve your issues during your visit. Your satisfaction is important to us, and we appreciate your feedback. If you’d like to discuss your concerns further, please reach out to us at customersupport@goaptive.com. Thank you for letting us know!

Sep. 23rd, 2024

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Sandra Mayberry Miami, FL

Not good, we need to have service man come back to refill mouse bait station.

2 years ago Edited October 27, 2023

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Edwin gonzalez Jr

I think your pricing could be lower. Seems high.

3 years ago

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Sergio

The last Aptive representative was very unprofessional and careless.

3 years ago

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Phxbuck

Poor service. Deplorable scheduling and customer service. Totally useless customer portal.

3 years ago

Reply from Aptive Pest Control

We’re sorry to hear about your experience with our service, scheduling, and customer portal. Your feedback is important to us, and we want to make things right. Please reach out to us at customersupport@goaptive.com so we can address your concerns and work on improving our services. Thank you for sharing your thoughts!

Sep. 23rd, 2024

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Knowledge Born Rocky Point, NC

The experience was professional. Very Knowledgeable tech.

4 years ago

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Bj Velasquez Mount Olive, NC

The technician was great, but not happy!

4 years ago

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Andrea Wiens CO

It is a SCAM! The used my initials without permission to "sign" a contract that I never saw.

4 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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LiveLong Mooresville, NC

Their door-to-door salesman is PUSHY and rude. Turned off & would never try the service.

5 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

May. 31st, 2021

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Kim Alvarez Pasadena, TX

All the webbing was not cleaned off around our front door

5 years ago

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Carlos Rondon ,

Poor performance of the technician and did not meet customer satisfaction

5 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 14th, 2020

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Matthew Lieng Elk Grove, CA

Still a lot of spider web that is not cleaned off. Very disappointed.

5 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Tiffany Johnson Florissant, MO

Not sure if he showed up to service my home....no one knocked on the door or rang the bell!

5 years ago Edited September 14, 2021

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Vivek Kota Bothell, WA

No one showed up as scheduled and I am receiving an email for service completion

5 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Christopher Brooks Houston, TX

The technician never came to my home to complete the services.

5 years ago

Reply from Aptive Pest Control

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Irfanmalik Atlanta, GA

Not truth full about what is covered get it in writing

5 years ago

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Andreas Falls Church, VA

Less expensive but not always working thoroughly

5 years ago

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Vanessa Garcia San Antonio, TX

The technician was behind schedule but ok

5 years ago