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Aptive Pest Control

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9.9

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Steve Miller Los Angeles, CA

Cody was great, both he and his Trainee were very good at listening to what I wanted. I had a great experience with his visit and he saved me some money on my renewal. A+ on another note it seems like was asked to fill this out twice, do you have 3 different surveys? Thanks!

1 month ago

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Lylia Raiff Boulder Creek, California

Active pest control has helped me get rid of ants. They also came back because I had some Intruders back in the house and it was horrible Cody came out and helped me and explain things and now I have no more ants for now it's a good company

1 month ago

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John Moore Hamilton, MI

Ainsley D. was great sales rep knowledgeable with the products and services. Without her incredible presentation of what this companies offers, I would have declined. PS. Leadership Side note: The virtual questionnaire is pointless and a waste of time. The signed document is more than enough and is legally binding.

1 month ago

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Luis Menocal West Palm Beach, Florida

Great people, and you do keep the pests and bugs out. We bought a new house that came replete with german cockrouches, and after Aptive’s first treatment they disappeared and haven’t returned. Amazing! Aptive has terrific representatives and a very good product. A+!!

1 month ago

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Jean Cramer Pinehurst, North Carolina

Talli P, sales representative, was informative, polite, professional and charming. He explained everything about the service and answered all my questions. Each technician who has subsequently come to my house, is polite and thorough. I am very happy with this company!

1 month ago

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Sydney Balestreri Manchester, New Hampshire

He’s very understanding. I was having a large dead tree being cut down when he texted me to get me an ETA of his arrival and I informed him of the emergency tree removal. He informed me that it is alright and he would come later in the day.

1 month ago

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Adnen Mattar-Medina New York, New York

Ian did an excellent job with my pest control service. His customer service was outstanding from start to finish — friendly, knowledgeable, and thorough. He explained everything clearly and made sure I felt confident about the treatment. Highly recommend his work

1 month ago

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Yaari Davis Charlotte, North Carolina

Mr. Derrick was very knowledgeable, professional, and friendly. He arrived on time, thoroughly explained the treatment process, and took the time to address all my questions and concerns. Excellent customer service amd attention to detail. I highly recommend Derrick for his outstanding work ethic.

1 month ago

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Ryan Rudow Dobbs Ferry, NY

Anthony is a pleasure to work with. He is extremely knowledgeable, friendly, and helpful. He’s a great communicator (oral and written), and because of him, I’ve really enjoyed our switch to Aptive from Fox Pest Control. Great rates, attentive service team, and so easy to work with!

1 month ago

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Carolyn Chandler Fayetteville, North Carolina

Nathan was very professional. The schedule for treatments is exactly like the reminders tell you. They send a message the day if treatment when they are on the way. They answer questions and so far the pest control is better than I had previously.

1 month ago

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Sheila Williams Westland, Michigan

We needed some treatment for our home. Austin was in our neighborhood and we met with him. He explained everything and put the right treatment plan in place for our specific needs. He also has responded quickly with any questions I have had.

1 month ago

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Jason Young Pittsburgh, Pennsylvania

Richie was extremely professional and thorough in his process. He made sure to address all of my questions and concerns before discussing signing me up. There was a mix-up with my client record and Richie has gone out of his way to help me resolve the issue and get my service appointments back on-track!

1 month ago

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Tammy Ullmer Green Bay, WI

Max was awesome, knowledgeable and friendly. He really listened to my needs and concerns especially where my in-home childcare is concerned as well as our puppy. They were accommodating and swift. We noted a difference in spiders outside and ants inside immediately.

1 month ago

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An Nguyen Seattle, Washington

Technicians are always prompt, courteous, professional, and do solid 100% work. Appreciate the excellent communication and text messages before and after visit. Been having service from aptive for over 5 years! Couldn’t be happier and takes care of all my pest needs!

1 month ago

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Fran San Antonio, Texas

I really didn't want to sign up. I was talking to your sales person. He talked me into signing up for the year. I'm biding my time. Colton was great.. But, I'll go back to the exterminator that I've used for over 20 years

4 weeks ago

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Reply from Aptive Pest Control

Hi Fran,

We appreciate your honesty and understand that you weren’t initially looking to make a change from a company you’ve trusted for many years. We’re glad Colton provided a great experience, but we also recognize that earning your long-term confidence takes more than one positive visit.

Thank you for giving Aptive an opportunity to serve your home. While you’re with us, we’ll continue working to make sure your pest control needs are handled with the level of care you deserve.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Eva Sacramento, California

Aptive has been great! Their team is professional, friendly, and reliable, and they’ve done a great job keeping our home pest-free. Highly recommend their service!

4 weeks ago

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Reply from Aptive Pest Control

Hi Eva,

Keeping your home protected while providing service you can consistently count on is exactly what we love to hear! We’re glad the professionalism, friendliness, and reliability of our service professionals have made your experience with Aptive such a positive one.

Thank you for trusting Aptive with your home and for recommending us to others. We truly appreciate your support and are happy to keep your pest control needs handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Douglas Buies Creek, North Carolina

Done great 1st time 2nd time was a no show we called and complained they promised to make it right so we gave them a 2nd chance big mistake the 3rd time the person treated our rental property yard and did our residential property yard but didn't do the whole yard nor did he treat the inside of our house said he wasn't licensed to do the inside so not a good experience we called and canceled the contract still h ad to pay for the cancelation which I feel it was a rip off especially with the worse service ever . Would not recommend anyone to them don't waste your time you will be very disappointed

4 weeks ago

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Reply from Aptive Pest Control

Hi Douglas,

We understand how frustrating it is to give Aptive another chance after a missed appointment, only to have the next service leave important areas untreated and the interior service incomplete. After multiple opportunities to make things right, we can understand why you ultimately decided to cancel and were disappointed by the cancellation fee.

We appreciate you sharing the full experience. Please reach out to socialmedia@goaptive.com directly so we can review the missed visit, incomplete services, and cancellation concerns and make sure everything is properly reviewed and handled.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Brian Clio, MI

During my initial consultation, Yazeed Alnajjar really did a great job of explaining my options and what Aptive could do to help with my pest problems

4 weeks ago

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Reply from Aptive Pest Control

Hi Brian,

Yazeed clearly made sure you felt informed from the very beginning! We’re glad he took the time to explain your options and walk you through how Aptive could address your specific pest concerns.

Thank you for choosing Aptive and for recognizing Yazeed’s great work. We’re happy to know your experience started with clear communication and knowledgeable guidance!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Christine Concord, California

It's nearby and prices seemed fair and someone will come even if it's not the monthly appt. Everyone who's come has been nice, conversational, knowledgeable, and on time too.

4 weeks ago

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Reply from Aptive Pest Control

Hi Christine,

Having dependable service nearby at a fair price is a great start, but knowing Aptive will also come back between regular visits when you need extra help makes it even better! We’re glad our service professionals consistently bring a friendly, knowledgeable, and punctual approach to your home.

Thank you for continuing to choose Aptive. We appreciate your trust and are always happy to help keep your pest concerns handled!

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Lydia Newark, New Jersey

They have come several times now to treat the yard. When I signed up for the services, they told me that they would get rid or remove any webs or hives. I have had three wasp hives on my house. Not sure if they are active or not but they were supposed to removed them. Not very impressed with their services just yet. I am hoping that the next time they are here, they address this issue.

4 weeks ago

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Reply from Aptive Pest Control

We understand why you’d be disappointed to still see the wasp nests after several visits, Lydia. Rather than waiting until your next scheduled treatment, we’d be happy to look into this and see how we can help sooner.

Please email socialmedia@goaptive.com with your service address and let us know where the nests are located. We can review your recent services and help coordinate the appropriate follow-up with our local experts. We’d appreciate the opportunity to get this addressed and leave you feeling more confident in your service!

-Alexis, Aptive Care Team

Aug. 21st, 2026

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Barbara Boulder Creek, California

Tanner did a good job selling me you service. However, I did tell him I didn't want a monthly service only once a year. After one visit by your service man I tried to cancel the service without penalty but was told I would have to pay $199 or I could have them come once every three months which I agreed to. However, I have not received any confirmation to this agreement. In the meantime I have received a notice that the next service will be 8-19-26 which is omnly a month since the last service - not what I agreed to!

1 month ago

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Reply from Aptive Pest Control

Thank you for sharing these details with us, Barbara. We’d be happy to review the scheduling and service agreement details so you know exactly what to expect moving forward.

When you have a moment, please email socialmedia@goaptive.com with your service address and reference this review so our team can look into your account and help clarify the upcoming appointment. We’re here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 17th, 2026

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Richard Baltimore, Maryland

I have been with active for two years now. When I started I had my doubts but as time went on I seen fewer ugs including ants frying bugs it was nice to I be able to I sit on the porch again. Thanks

1 month ago

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Reply from Aptive Pest Control

Two years later, and it’s wonderful to hear those initial doubts have turned into noticeable results, Richard! Being able to enjoy your porch again with fewer ants and flying insects around is exactly the kind of difference we hope to make. Thank you for continuing to trust Aptive with your home's pest control needs!

-Alexis, Aptive Care Team

Aug. 17th, 2026

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Tomo Beaverton, OR

CC explained the details about what and how it has to be done today. Then, later, she sent the photos of the eaves and the wasp nest knocked down from the eaves. It's very good.

1 month ago

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Reply from Aptive Pest Control

We’re glad CC kept you informed from start to finish, Tomo! Taking the time to explain the treatment and then following up with photos of the eaves and the removed wasp nest is exactly the kind of thoughtful communication we love to hear about. Thank you for recognizing CC’s work and for choosing Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aug. 18th, 2026

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Donna Seay Ashburn, Virginia

I had a nice representative come to my front door and offered a service I had been thinking about for a while. Each time they send someone to treat my home they have been very professional and informative.

1 month ago

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Reply from Aptive Pest Control

It sounds like the timing was just right when our representative stopped by, Donna! We’re especially glad that professionalism and helpful communication have continued with each visit since then. Thank you for choosing Aptive and trusting our local experts with your home!

-Alexis, Aptive Care Team

Aug. 12th, 2026

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Tracy Alpharetta, Georgia

Wonderfully reliable, accountable, and the products they use works great! It even kills Lantern Flies. My Tech, Kimberly, is terrific and always keeps me updated of arrival and service performed.

1 month ago

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Reply from Aptive Pest Control

It’s great to hear you’ve been so pleased with both the results and the consistency of our service, Tracy. We’re especially glad our local expert keeps you informed before each visit and follows up on the work completed. Communication is key, and knowing you're satisfied means the world to us. Thank you for continuing to trust Aptive with your home's pest control needs!

-Alexis, Aptive Care Team

Aug. 13th, 2026

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Phyllis Benton Charlotte, North Carolina

I told him about the issue with yellow jackets and he found the 2 nests in the front yard along with a 3rd that we were not aware of. Unfortunately he was stung while treating but said that was part of his job.

1 month ago

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Reply from Aptive Pest Control

Thanks for sharing this, Phyllis! We’re glad our local expert took your yellow jacket concerns seriously, carefully checked the property, and uncovered activity you hadn’t even spotted yet. We certainly appreciate the dedication he showed while getting those areas treated. Thank you for trusting Aptive to handle it!

-Alexis, Aptive Care Team

Aug. 18th, 2026

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Wendy Blake Rochester, New York

Aptive has been wonderful to work with. They are very accommodating to my odd schedule and have been very quick to respond to any issues I have regarding bugs/animals/etc. my problems are solved within a few days

1 month ago

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Reply from Aptive Pest Control

We love hearing that our team has been able to work around your schedule and respond quickly whenever a new concern pops up, Wendy! Knowing you can reach out and have your pest issues addressed within just a few days is exactly the kind of dependable support we want to provide. Thank you for continuing to trust Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Ashley Hoskinson Omaha, Nebraska

He did an amazing job! He was very knowledgeable, explained everything clearly, and made sure I understood the process. He was professional, thorough, and took the time to answer all of my questions. Excellent service!

1 month ago

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Reply from Aptive Pest Control

What a wonderful reflection of our local expert, Ashley! Taking the time to explain the process, answer every question, and make sure you feel informed is just as important as providing a thorough treatment. We’re so glad his knowledge and professionalism made your visit such a positive one. Thank you for recognizing his excellent work and for choosing Aptive!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Patricia Blakney Wittenberg, Wisconsin

I need another visit because I got an influx of Wasps! They multiplied for some reason at the Front Door, Garage, and back Patio! Dalton did a good job but he said APTIVE Technicians DO NOT go into ATTICS; the Front Office personnel do not know this fact. Nonetheless, APTIVE is OKAY but we need to get clarification on some things.

1 month ago

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Reply from Aptive Pest Control

We’re glad Dalton provided a good experience, and we appreciate you letting us know there are still a few things we can help clarify. With wasp activity now showing up around your front door, garage, and back patio, we’d be happy to help get those areas additional attention and make sure you have clear information about what your service includes.

Please email socialmedia@goaptive.com with your service address so we can review your coverage, clarify the questions surrounding attic service, and help arrange the appropriate follow-up for the wasp activity. We’re here to help get everything sorted out for you!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Skyler Kistenmacher Concord, NC

Levi Ferrell is the man. Everytime he comes to my property he ensures that everything I ask he does and more. He always goes above snd beyond to ensure me and my wife are left happy! 10/10 5 stars.

1 month ago

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Reply from Aptive Pest Control

A 10/10 and five stars, we love to hear it, Skyler! It means so much knowing our local expert consistently listens to what you and your wife need and goes the extra mile to make sure you’re both happy before wrapping up each visit. Thank you for recognizing his dedication and for continuing to trust Aptive with your home!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Emily Wu Azusa, California

I like your service. Great job. Nothing creepy inside the house which is my priority. Guess what works inside is because of the good job out there especially in this heat. Normally I don’t give evaluation.

1 month ago

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Reply from Aptive Pest Control

The fact that you don’t normally leave reviews makes this one especially meaningful, Emily! We’re so glad your home has stayed free of those unwanted creepy crawlers and that the exterior treatments are helping protect what matters most to you inside. Thank you for recognizing the hard work our local experts put in, even through the heat, and for trusting Aptive with your home!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Ken Schroeder Lansing, Michigan

The tech seemed to do a good job. He also seemed to be knowledgeable about application methods. Interestingly, he disagreed with some of the methods other, different techs had used in the past.

1 month ago

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Reply from Aptive Pest Control

We’re so glad our local expert made a positive impression with his knowledge and the care he put into your treatment, Ken. We also appreciate you mentioning the differences you’ve noticed between service approaches. Treatment methods can vary depending on what’s observed at the property and the concerns being addressed, but we want you to feel confident in the care your home receives. Thank you for sharing your feedback and for choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aug. 26th, 2026

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Rachel And Fernando Suito Woodbridge, VA

Tech showed up outside of the morning schedule window from 0800-1200 on the day of so I was unable to facilitate them coming inside to spray, so a re-service will have to be done at a later date since they could only spray outside. This is not the first time that Aptive scheduling has been an issue. Suggest looking into how many services the techs are required to conduct within their allotted time, so that they can be successful with maintaining staying on schedule.

1 month ago

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Reply from Aptive Pest Control

Thank you for sharing this feedback, Rachel and Fernando. We understand how important it is for a treatment to fall within the expected service window, especially when you’ve planned to be available for interior treatment. We appreciate your patience and your thoughtful feedback regarding the scheduling experience.

When you have a moment, please email socialmedia@goaptive.com with your service address so we can review the recent visit and help coordinate the re-service needed for the interior. We’d also like to make sure your scheduling concerns are properly documented so they can receive the appropriate attention. We’re happy to help get things back on track!

-Alexis, Aptive Care Team

Aug. 27th, 2026

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Larry Deja Southfield, Michigan

The person that knocked on my door, I believe his name is Ky, was very informative and helpful when we talked about my concerns with the vloes, moles and ants. He sold me the service!

1 month ago

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Reply from Aptive Pest Control

Thank you for sharing this with us, Larry! We’re glad Ky took the time to listen to your concerns about voles, moles, and ants and provide helpful information about the service. We appreciate you giving Aptive the opportunity to care for your home and are happy to have you with us!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Sandy Kratville San Jose, California

I’m very happy with Aptive. My questions are answered immediately and everything is taken care of completely. I was asked if I had any concerns before work was started. The driver let me know the time of arrival etc.

1 month ago

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Reply from Aptive Pest Control

Thank you for sharing such thoughtful feedback with us, Sandy! We’re so glad our team has been responsive to your questions, attentive to your concerns before each service, and communicative about arrival times. It’s wonderful to hear you feel well taken care of. We truly appreciate your trust in Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Judy Buehler San Antonio, Texas

James was very professional and courteous. He did a great job quickly with focus. He also took a few minutes to help my sister lift a heavy sewing machine into her car. Thanks James!

1 month ago

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Reply from Aptive Pest Control

Thank you for sharing such a thoughtful compliment about James, Judy! We’re glad his professionalism, courtesy, and focused service stood out, and it’s wonderful to hear he even took a moment to lend your sister a helping hand. We’ll be sure to share your appreciation with James and the team. We're grateful to have you as a part of Aptive!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Mark Robertson Thornton, Colorado

Isabel is a joy to work with! She established my trust quicky. She guided me through the service and terms making sure I felt comfortable signing on as a customer. Thanks again Isabel!

1 month ago

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Reply from Aptive Pest Control

Thank you for recognizing Isabel and the service she provided, Mark! We’re so glad she took the time to walk you through the service and terms, answer your questions, and make sure you felt comfortable with your decision. We’ll be happy to share your kind words with her and the team. Welcome to Aptive!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Kelly King Danville, CA

We are giving Aptive a try, because we are having trouble with spiders and Spencer showed up at the right time with a fair services offer. Our first service seems to have gone well. So far, so good.

1 month ago

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Reply from Aptive Pest Control

Thank you for giving Aptive a try, Kelly! We’re glad Spencer connected with you at the right time and that your first service left you with a positive impression. We appreciate the opportunity to help with the spider activity around your home and look forward to continuing to earn your confidence!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Jaye Perry Danville, CA

We are a preschool and we have rabbits and a turtle outdoors. We also raise Monarch butterflies so careful spraying was important. Jesus was the person who came to do the job and he was great!!

1 month ago

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Reply from Aptive Pest Control

Thank you for sharing, Jaye! We understand how important it is to be mindful of your unique outdoor environment, especially with the rabbits, turtle, and Monarch butterflies in your care. We’re so glad Jesus listened to your needs and provided a great experience. We’ll be sure to share your kind words with him and the team! We're grateful to have you as a part of Aptive.

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Laura Miller Whites Creek, Tennessee

I’m very happy with the quick response and almost immediate action when I reach out to this company. And the technicians that come have always been friendly and doing an amazing job.

1 month ago

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Reply from Aptive Pest Control

Thank you for the wonderful feedback, Laura! We’re so glad our team has been quick to respond when you need us and that our local experts consistently provide friendly, attentive service. We truly appreciate your continued trust in Aptive and are always happy to help!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Jeff Bandelow Portland, Oregon

Every did a great job no my mother house. I now want to hire the to do my house. I have a yellow jack nest in my house. I want them to call my so I can get this taken care of too.

1 month ago

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Reply from Aptive Pest Control

We’re glad our team did such a great job at your mother’s home that you’d like to have Aptive help with your home as well, Jeff! We’d be happy to connect you with the right team regarding the yellow jacket nest. Please give us a call at 833-397-0128 so we can help get you connected!

-Alexis, Aptive Care Team

Aug. 28th, 2026

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Ventura Solis Germantown, Maryland

My estranged husband canceled my previous exterminator. Had the company for several years, when your company came to my door, it was like prayers answered. Your service is great 👍

1 month ago

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Reply from Aptive Pest Control

Hi Ventura,

Thank you for sharing your experience with Aptive! We’re glad we were able to step in at the right time and provide the dependable service you were looking for. It means a lot to hear that you’re happy with the care your home is receiving. Thank you for choosing Aptive and trusting us to keep your pest concerns handled!

-Jasmine, Aptive Care Team

Sep. 11th, 2026

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Ruth Franklin Houston, Texas

Mr Jacob M. was a great salesman and convinced me. That Aptive is great company, I will not be disappointed singing up with them. Wishing him all the best and success as he moves forward in his career.

1 month ago

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Chad Frazier Boise, Idaho

Andrew did a great job explaining everything from beginning to end. He answered any questions I had and was very responded right away when I messaged him with some other questions. Great service!

1 month ago

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Josh Rodriguez San Jose, California

Aptive is so fortunate to have Michael C. He is friendly & professional. Willing to go above & beyond to make sure the customers are happy with the service. Michael is the face of Aptive

1 month ago

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Alex Lane Kalamazoo, MI

Seems like effective pest control. Ran out of mosquito traps before my first treatment so I had to wait another month before I got one. And they stood me up on the next scheduled appointment date and we had to call and request a reschedule.

1 month ago

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Jane Stubbs Phoenix, Arizona

Cody is a wonderful representative for your company! He's polite, respectful, and professional. Everything was taken care of and photographic evidence of treatment was sent to me promptly.

1 month ago

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Peggy Meister Toledo, Ohio

Very polite, friendly, knowledgeable and professional sales representative. Seemed to want to make sure my needs were met, He stood outdoors while being attacked by mosquitos at dusk,

1 month ago

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Saul And Eva Friedman Pomona, New York

Very easy to talk to and ask questions. Very accommodating and really listened to me and gave me many options. He Also told me I can feel free to contract him if I have any issues.

1 month ago

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Isaias Nunez Dalton, Georgia

Friendly and descriptive of the services they provide. Knowing ahead of time when they will come is helpful and the technician that came out was very friendly and listened to our main concerns.

1 month ago