Name: Aptive Environmental
Rating: 4.8

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Geminis Mom

Very communicative and informative rep...

3 weeks ago

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Charles Golson

On time and most importantly, no bugs or mice!!

3 weeks ago

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Becky Bellos

They are always on time and to a great job

3 weeks ago

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Edmond P

3 weeks ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear Devon provided efficient and professional service. Kudos to him indeed! If you need anything else, feel free to reach out!

Oct. 25th, 2024

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Juan Ontiveros

Great job and consistent service. Thank you

3 weeks ago

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amena sengal

Terrance is very kind, attentive, and does a great job!

3 weeks ago

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Chris Kirsch

Joseph was knowledgeable, clean and efficient

3 weeks ago

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Denise

Excellent communication and great service!

3 weeks ago

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Ronald Price

Communicate real good , I'll wait on time And do a good job

3 weeks ago

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Linda Sellers

Treatment was great. Friendly and courteous.

4 weeks ago

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Rachel Tang

Grey is good … I’m happy with today service

4 weeks ago

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Robin Wilder

On time and super courteous. We feel fully covered.

4 weeks ago

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Leah Foster

Good communication and pictures documenting treatment.

4 weeks ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the communication and documentation of the treatment met your expectations. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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Happy Living

He was very kind and generous and didnt rush through

4 weeks ago

Reply from Aptive Environmental

Thank you for sharing! We're glad to hear the technician was kind, thorough, and took his time. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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Megan Stark

Tech was very communicative appreciate that

4 weeks ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the technician kept you well-informed. If you ever need anything else, feel free to reach out!

Oct. 25th, 2024

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Bonnie Anderson Central Islip, NY

Gary was a perfect gentleman. Put on his booties to come inside to treat for ladybugs. I appreciated that admitted he didn't know how to treat for them and he called to find out how to treat for them and carried it out. We can't all know everything but we can all ask for assistance.

9 months ago

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Margaret Mcmenamy

I like Ryan because always is so nice and introduces himself. When he is done he tells me everything he has done. He does a thorough job all the time. It’s nice to have the same person because you know who he is and talking to him is very easy. I must say u have a fine tech working for you and knows the problems I have.

10 months ago

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Fernando Gyorfy Hillsborough, NJ

Aptive has been a great provider for many years. They have great technicians. Today Benny was the one that came to my house, asked for what issues I have been facing, what help do I need, how he could be of any assistance and he offered to replace all traps in my garage and spray it. Great job Benny!

11 months ago

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Khanal78

Eusebio was hands down the best aptive representative that was highly professional at the work. He worked his way to interior and put good amount of detailed work outside for the ants and wasp issues we had going on. He worked with no supervision. He found the issues himself, applied treatment all over and made sure our home is ready for the winter season. Highly recommended!!

4 weeks ago

Reply from Aptive Environmental

Thank you for sharing your experience! We're thrilled to hear that Eusebio provided such professional, detailed service, addressing your ant and wasp concerns thoroughly. It’s great to know he took proactive steps to prepare your home for winter. If you need anything else, don’t hesitate to reach out!

Oct. 25th, 2024

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Tony Cruz

Great service! Very knowledgeable and took care of every detail.

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the service was thorough and that every detail was addressed. If you need anything else, feel free to reach out!

Oct. 25th, 2024

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Stephen

Timeliness and attention to my details very happy with service

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're happy to hear that the timely service and attention to detail met your expectations. If you ever need anything else, feel free to reach out!

Oct. 17th, 2024

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John Power

Great and professional job. He was polite and Liston to what my concerns were.

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the technician was polite, professional, and attentive to your concerns. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Matthew Wright

Great communication and customer service. Always courteous and friendly.

1 month ago

Reply from Aptive Environmental

Thank you for your kind words! We're glad to hear that you've had a positive experience with our communication and customer service. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Jesslyn Adams

Thorough and good communication! The mosquitoes are gone and we can be outside

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that the thorough service and good communication made a difference and that you're now able to enjoy being outside without mosquitoes. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Gwen C

Patrick let me know when he was to be expected. He did a thorough job.

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that Patrick kept you informed and provided a thorough service. If you need anything else, feel free to reach out!

Oct. 17th, 2024

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Earnest Swindell

I liked that the tech was on time and asked how new could be best served.

1 month ago

Reply from Aptive Environmental

Thanks for sharing your feedback! It's great to hear the technician was punctual and focused on providing the best service for your needs. If you ever need anything else, feel free to reach out!

Oct. 17th, 2024

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Carli Saltmarsh

I love that they clean my windowsills up any webs that they find!

1 month ago

Reply from Aptive Environmental

We're glad to hear you appreciate the attention to detail, especially with cleaning the windowsills and removing webs. If you ever need anything else, feel free to reach out!

Oct. 15th, 2024

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Josh Pullin

Great fast service by technicians that are knowledgeable and friendly

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We’re happy to hear the service was quick and delivered by knowledgeable, friendly technicians. If you need anything else, feel free to reach out!

Oct. 15th, 2024

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Miranda

45432 Was amazing, he took care about every concerning spot at my home.

1 month ago

Reply from Aptive Environmental

Thank you for the 5-star rating! If you ever want to share more feedback or need assistance, feel free to reach out. We’re here to help!

Oct. 8th, 2024

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Kim Yonick

They are always knowledgeable about the different insects they are treating.

1 month ago

Reply from Aptive Environmental

We’re glad to hear that our team’s knowledge about various insects stands out to you. If you ever have any more questions or need further assistance, feel free to reach out!

Oct. 7th, 2024

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Erin S

Responsive and thorough. Always willing to personalize service

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that our team is responsive and thorough, and we’re happy to personalize the service to meet your needs. If there's anything more we can assist with, feel free to reach out!

Oct. 3rd, 2024

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Ashley Bundy

The service technicians are always polite and friendly and respond to my concerns.

1 month ago

Reply from Aptive Environmental

Thank you for sharing! We’re glad to hear that our service technicians are polite, friendly, and responsive to your concerns. We’re here whenever you need us!

Oct. 2nd, 2024

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Kathy A Dalpiaz

I like the service. Reliable, and they are adaptive to your current needs

1 month ago

Reply from Aptive Environmental

We’re happy to hear that you're enjoying our service! Reliability and adapting to your needs are top priorities for us. Thanks for choosing us, and if you ever need any adjustments, we’re just a call away!

Oct. 2nd, 2024

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D jay

Great service, always informative and most importantly, friendly!!!

1 month ago

Reply from Aptive Environmental

Thanks so much for your kind words! We're thrilled to hear that you've had a positive experience with our service. Being informative and friendly is what we strive for every day. If you ever need anything, don't hesitate to reach out!

Oct. 2nd, 2024

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BC Zhang

Great service and peace your mind. Super professional and responsible.

1 month ago

Reply from Aptive Environmental

Thank you for the positive feedback! We're glad to hear that you found our service professional and responsible. If you need anything else, just let us know!

Sep. 30th, 2024

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Jewell Lockhart

Excellent customer service. Very friendly and knowledgeable technician

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're happy to hear that you received excellent customer service and found our technician friendly and knowledgeable. If you need anything else, just let us know!

Sep. 30th, 2024

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Krista Nally

Dan was very helpful and extremely personable. Great service, thank you!

1 month ago

Reply from Aptive Environmental

Thank you for the kind words! We're glad to hear that Dan provided helpful and personable service. If you need anything else, just let us know!

Sep. 30th, 2024

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Marc Spier

Always on time. Always eager to know how they can help. Always quick.

1 month ago

Reply from Aptive Environmental

Thank you for the fantastic feedback! We’re glad to hear that our team is consistently on time, eager to help, and quick with their service. If you need anything else, just let us know!

Sep. 26th, 2024

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Hernandez

Went above and beyond today for todays treatment thanks a lot Brent.

1 month ago

Reply from Aptive Environmental

Thank you for the great feedback! We’re thrilled to hear that Brent went above and beyond during your treatment. We appreciate your support and will pass along your thanks to him!

Sep. 26th, 2024

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RFAIR TAZ

Service was met to my satisfaction and tech was knowledgeable.

1 month ago

Reply from Aptive Environmental

Thanks for your feedback! We’re glad to hear that the service met your satisfaction and that our technician was knowledgeable. If you need anything else, feel free to reach out. We appreciate your support!

Sep. 24th, 2024

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chip plum

Very thorough, efficient and friendly. Moe did a great job for us.

1 month ago

Reply from Aptive Environmental

Thanks for the awesome feedback! We’re glad to hear that Moe provided thorough, efficient, and friendly service. If you need anything else, feel free to reach out. We appreciate your support!

Sep. 24th, 2024

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Paul Babula Selden, NY

I would just like to say Steven has been absolutely amazing. I have had other techs on-site and my security cameras have caught them servicing my property for about 4-5 minutes then leaving. Every time Steven has been assigned to my property I know the full treatment will be completed and I have nothing to worry about. If I could have Steven assigned to my property for all service visits I definitely see my self renewing my service contract when it expires. As mentioned if Steven was assigned for all my visits I would have no issues giving aptive a 5 star rating in every aspect.

1 year ago

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Jerry Siao Livingston, NJ

Since I signed up - I had 3 different folks work on my property but Gary has by far super exceed the others. He took the time and effort on the job. The others are in and out relatively quickly. This service call make me more willing to recommend Adaptive to others. Will see future work. However, the scheduling and website does not work well at all and is one important factor for me

1 year ago

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Donna Cobb Hackettstown, NJ

Yesterday was my first introduction to your company. I had the pleasure to meet your salesperson Connor who earned my business. Later that day I had my first service . Jason was my service rep who could not have been more attentive to my needs that I had discussed with Connor earlier in the day. I had a horrible hornet’s nest that he addressed immediately. He made me aware of all of the procedures and efficacy oF the products that were used. Both of your representatives are consummate professionals and I look forward to doing business with your company.

1 year ago

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Daniel Castro Phillipsburg, NJ

My tech TJ is awesome. Professional. Polite. Detailed in his work. He should be promoted and utilized as an Ambassador for other field techs. I think he needs to be utilized for his strengths to help grow business which will be sustainable excellence in customer service in the field. That will create long term relationships and word of mouth opportunities for sales. I know talent as a former executive. Act quickly. People that care, like TJ with skills and education is rare in your industry. TJ is, amazing! Aptiv, please don’t disappoint me like GREENIX did.

1 year ago

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Janice Wickert Flanders, NJ

Shammal was absolutely wonderful. He is committed and diligent to his job. It is quite prevalent that he takes pride in what he does. He has a great personality and conquered our huge wasps nest! He was determined, and he did it! I must say he is the best out of all the people we have had come here from Aptive! I would like to request him for my future treatments. He is a 10!!! Thank you!!!

1 year ago

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Justin Brown

I recently had the pleasure of using Aptive's service, and I am delighted to share my overwhelmingly positive experience, particularly with their technician, Tara. Her professionalism, kindness, and attention to detail truly set her apart, making her an outstanding asset to the Aptive team. From the moment Tara arrived at our property, it was evident that she was genuinely dedicated to providing excellent service. Her warm and friendly demeanor instantly put us at ease, creating a comfortable atmosphere for discussing our specific needs and concerns. Tara's ability to actively listen and understand our requirements ensured that she tailored her approach to address our unique pest control needs effectively. What impressed me most about Tara was her exceptional knowledge and expertise in her field. She took the time to explain the entire process, educating us about the pests she was targeting, their habits, and the most appropriate treatment methods. Her informative explanations not only increased our understanding but also instilled confidence in the service being provided. Tara's attention to detail was truly commendable. She meticulously inspected our property, leaving no stone unturned in her search for potential pest entry points. Her thoroughness and diligence were reassuring, as we knew she was committed to providing a comprehensive and long-lasting solution to our bug problems. Beyond her technical proficiency, Tara's customer-oriented approach truly stood out. She went above and beyond to ensure that we felt heard and valued as customers. She spoke with us about the issues outside and how she was going to fix it. Her willingness to address our questions and concerns, no matter how trivial, exemplified her dedication . Based on my experience with Tara, I would like to formally request her presence for all our future bug sprayer services. Her professionalism, expertise, and customer-focused approach make her an absolute pleasure to work with. Tara's commitment to delivering outstanding service undoubtedly earns her a well-deserved 10/10 rating.

1 year ago

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Ashley Dallas, TX

Greg came out today for my quarterly service and did a very thorough job. He was notified me when he would arrive, was polite and professional and just an overall positive energy! He provided great follow-up and pictures and left me feeling good about with the service he provided. I mentioned spiders before he arrived and he reassured me after they were taken care of.

1 year ago

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Edgar IL

They definitely take care of any problem you have. They also take care of mosquitoes and voles which have been a huge problem but with there services I haven’t seen any and I can enjoy my yard now. I love that they treat for aphid and snails and I definitely see the difference in my flower garden, they look so beautiful! I recommend one hundred percent to anyone looking for pest control!

1 year ago

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SheannA Camarillo, CA

My service technician, Kyle W, did a great job today! He texted to let me know he was on the way, arrived promptly and was very professional and kind. He also let me know once service was complete + pictures, which is very helpful. We have dogs so this lets me know when I can let them out in the backyard. Thanks, Kyle. (Review by Sheann A., Camarillo, CA)

1 year ago