Name: Aptive Environmental
Rating: 4.7

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Sylvia Granados

Devon is so thorough on his work. Very nice and respectful

3 weeks ago

Reply from Aptive Environmental

Thank you for your feedback! It’s great to hear that Devon was thorough, respectful, and pleasant to work with. If you ever need anything else, feel free to reach out!

Oct. 15th, 2024

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Kerms

Cam she’s a great job at our house, thank you.

4 weeks ago

Reply from Aptive Environmental

Thanks for your feedback! We're glad to hear Cam did a great job at your home. If you need anything else, feel free to reach out!

Oct. 10th, 2024

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Trent Stevens

Aptive provides a great service at a great price!

4 weeks ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear you find value in our service and pricing. If you ever need assistance, we're here to help!

Oct. 10th, 2024

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Carolyn Westlake

Always willing to help if you have an area of concern

4 weeks ago

Reply from Aptive Environmental

Thank you for sharing! We're glad to know that we’re able to assist with any areas of concern. If anything else comes up, we’re here to help!

Oct. 10th, 2024

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Traver West

Friendly technicians, great service! Recommended!

4 weeks ago

Reply from Aptive Environmental

Thanks for sharing your positive experience! We're glad to hear you enjoyed the service and found our team friendly. We appreciate the recommendation!

Oct. 10th, 2024

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George Weir

On time, full disclosure, professional, reasonably priced

4 weeks ago

Reply from Aptive Environmental

We appreciate your feedback! It's great to know the service met your expectations with full transparency, professionalism, and fair pricing. Thanks for choosing us!

Oct. 10th, 2024

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Bonnie Anderson Central Islip, NY

Gary was a perfect gentleman. Put on his booties to come inside to treat for ladybugs. I appreciated that admitted he didn't know how to treat for them and he called to find out how to treat for them and carried it out. We can't all know everything but we can all ask for assistance.

9 months ago

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Margaret Mcmenamy

I like Ryan because always is so nice and introduces himself. When he is done he tells me everything he has done. He does a thorough job all the time. It’s nice to have the same person because you know who he is and talking to him is very easy. I must say u have a fine tech working for you and knows the problems I have.

9 months ago

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Fernando Gyorfy Hillsborough, NJ

Aptive has been a great provider for many years. They have great technicians. Today Benny was the one that came to my house, asked for what issues I have been facing, what help do I need, how he could be of any assistance and he offered to replace all traps in my garage and spray it. Great job Benny!

10 months ago

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Joseph Mele East Rutherford, NJ

Naseem was excellent. We are so pleased with his work. He is very professional, helpful, thorough and friendly. He is a wonderful representative of your company. We would be very happy if he could conduct our service every time.

11 months ago

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Kim Yonick

They are always knowledgeable about the different insects they are treating.

1 month ago

Reply from Aptive Environmental

We’re glad to hear that our team’s knowledge about various insects stands out to you. If you ever have any more questions or need further assistance, feel free to reach out!

Oct. 7th, 2024

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Erin S

Responsive and thorough. Always willing to personalize service

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that our team is responsive and thorough, and we’re happy to personalize the service to meet your needs. If there's anything more we can assist with, feel free to reach out!

Oct. 3rd, 2024

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Ashley Bundy

The service technicians are always polite and friendly and respond to my concerns.

1 month ago

Reply from Aptive Environmental

Thank you for sharing! We’re glad to hear that our service technicians are polite, friendly, and responsive to your concerns. We’re here whenever you need us!

Oct. 2nd, 2024

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Kathy A Dalpiaz

I like the service. Reliable, and they are adaptive to your current needs

1 month ago

Reply from Aptive Environmental

We’re happy to hear that you're enjoying our service! Reliability and adapting to your needs are top priorities for us. Thanks for choosing us, and if you ever need any adjustments, we’re just a call away!

Oct. 2nd, 2024

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D jay

Great service, always informative and most importantly, friendly!!!

1 month ago

Reply from Aptive Environmental

Thanks so much for your kind words! We're thrilled to hear that you've had a positive experience with our service. Being informative and friendly is what we strive for every day. If you ever need anything, don't hesitate to reach out!

Oct. 2nd, 2024

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BC Zhang

Great service and peace your mind. Super professional and responsible.

1 month ago

Reply from Aptive Environmental

Thank you for the positive feedback! We're glad to hear that you found our service professional and responsible. If you need anything else, just let us know!

Sep. 30th, 2024

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Jewell Lockhart

Excellent customer service. Very friendly and knowledgeable technician

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're happy to hear that you received excellent customer service and found our technician friendly and knowledgeable. If you need anything else, just let us know!

Sep. 30th, 2024

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Krista Nally

Dan was very helpful and extremely personable. Great service, thank you!

1 month ago

Reply from Aptive Environmental

Thank you for the kind words! We're glad to hear that Dan provided helpful and personable service. If you need anything else, just let us know!

Sep. 30th, 2024

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Marc Spier

Always on time. Always eager to know how they can help. Always quick.

1 month ago

Reply from Aptive Environmental

Thank you for the fantastic feedback! We’re glad to hear that our team is consistently on time, eager to help, and quick with their service. If you need anything else, just let us know!

Sep. 26th, 2024

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Hernandez

Went above and beyond today for todays treatment thanks a lot Brent.

1 month ago

Reply from Aptive Environmental

Thank you for the great feedback! We’re thrilled to hear that Brent went above and beyond during your treatment. We appreciate your support and will pass along your thanks to him!

Sep. 26th, 2024

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RFAIR TAZ

Service was met to my satisfaction and tech was knowledgeable.

1 month ago

Reply from Aptive Environmental

Thanks for your feedback! We’re glad to hear that the service met your satisfaction and that our technician was knowledgeable. If you need anything else, feel free to reach out. We appreciate your support!

Sep. 24th, 2024

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chip plum

Very thorough, efficient and friendly. Moe did a great job for us.

1 month ago

Reply from Aptive Environmental

Thanks for the awesome feedback! We’re glad to hear that Moe provided thorough, efficient, and friendly service. If you need anything else, feel free to reach out. We appreciate your support!

Sep. 24th, 2024

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Jerry Siao Livingston, NJ

Since I signed up - I had 3 different folks work on my property but Gary has by far super exceed the others. He took the time and effort on the job. The others are in and out relatively quickly. This service call make me more willing to recommend Adaptive to others. Will see future work. However, the scheduling and website does not work well at all and is one important factor for me

1 year ago

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Donna Cobb Hackettstown, NJ

Yesterday was my first introduction to your company. I had the pleasure to meet your salesperson Connor who earned my business. Later that day I had my first service . Jason was my service rep who could not have been more attentive to my needs that I had discussed with Connor earlier in the day. I had a horrible hornet’s nest that he addressed immediately. He made me aware of all of the procedures and efficacy oF the products that were used. Both of your representatives are consummate professionals and I look forward to doing business with your company.

1 year ago

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Daniel Castro Phillipsburg, NJ

My tech TJ is awesome. Professional. Polite. Detailed in his work. He should be promoted and utilized as an Ambassador for other field techs. I think he needs to be utilized for his strengths to help grow business which will be sustainable excellence in customer service in the field. That will create long term relationships and word of mouth opportunities for sales. I know talent as a former executive. Act quickly. People that care, like TJ with skills and education is rare in your industry. TJ is, amazing! Aptiv, please don’t disappoint me like GREENIX did.

1 year ago

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Janice Wickert Flanders, NJ

Shammal was absolutely wonderful. He is committed and diligent to his job. It is quite prevalent that he takes pride in what he does. He has a great personality and conquered our huge wasps nest! He was determined, and he did it! I must say he is the best out of all the people we have had come here from Aptive! I would like to request him for my future treatments. He is a 10!!! Thank you!!!

1 year ago

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Justin Brown

I recently had the pleasure of using Aptive's service, and I am delighted to share my overwhelmingly positive experience, particularly with their technician, Tara. Her professionalism, kindness, and attention to detail truly set her apart, making her an outstanding asset to the Aptive team. From the moment Tara arrived at our property, it was evident that she was genuinely dedicated to providing excellent service. Her warm and friendly demeanor instantly put us at ease, creating a comfortable atmosphere for discussing our specific needs and concerns. Tara's ability to actively listen and understand our requirements ensured that she tailored her approach to address our unique pest control needs effectively. What impressed me most about Tara was her exceptional knowledge and expertise in her field. She took the time to explain the entire process, educating us about the pests she was targeting, their habits, and the most appropriate treatment methods. Her informative explanations not only increased our understanding but also instilled confidence in the service being provided. Tara's attention to detail was truly commendable. She meticulously inspected our property, leaving no stone unturned in her search for potential pest entry points. Her thoroughness and diligence were reassuring, as we knew she was committed to providing a comprehensive and long-lasting solution to our bug problems. Beyond her technical proficiency, Tara's customer-oriented approach truly stood out. She went above and beyond to ensure that we felt heard and valued as customers. She spoke with us about the issues outside and how she was going to fix it. Her willingness to address our questions and concerns, no matter how trivial, exemplified her dedication . Based on my experience with Tara, I would like to formally request her presence for all our future bug sprayer services. Her professionalism, expertise, and customer-focused approach make her an absolute pleasure to work with. Tara's commitment to delivering outstanding service undoubtedly earns her a well-deserved 10/10 rating.

1 year ago

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Ashley Dallas, TX

Greg came out today for my quarterly service and did a very thorough job. He was notified me when he would arrive, was polite and professional and just an overall positive energy! He provided great follow-up and pictures and left me feeling good about with the service he provided. I mentioned spiders before he arrived and he reassured me after they were taken care of.

1 year ago

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Edgar IL

They definitely take care of any problem you have. They also take care of mosquitoes and voles which have been a huge problem but with there services I haven’t seen any and I can enjoy my yard now. I love that they treat for aphid and snails and I definitely see the difference in my flower garden, they look so beautiful! I recommend one hundred percent to anyone looking for pest control!

1 year ago

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SheannA Camarillo, CA

My service technician, Kyle W, did a great job today! He texted to let me know he was on the way, arrived promptly and was very professional and kind. He also let me know once service was complete + pictures, which is very helpful. We have dogs so this lets me know when I can let them out in the backyard. Thanks, Kyle. (Review by Sheann A., Camarillo, CA)

1 year ago

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Michael Dunn Hercules, CA

I had an absolutely great experience with Customer Service Mgr Kenna P. I was actually leaving Aptive, and Kenna attempted to keep me around. But she did it in such a polite nice way that I stayed. She listened to my concerns, addressed any open issues, and made herself available until I was satisfied. Again, my initial goal was to leave and find another service, but I now know that you don't get this type of customer service from other competitors. I'm staying with Aptive (plus my complaints were minor). Great job Kenna P and the entire Aptive Team!

1 year ago

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David Splett Seattle, WA

Aptive Environmental is a company I have just started with. This has been their third visit to my home. This company has done a wonderful job and the gentalmen that have come out are very professional. I have only been with one other pest control company to compair pricing and Aptive Environmental has very reasonable pricing for all they do! Thanks again!

2 years ago

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Riccardo Verdecia Sr

I’d like to commend Aptive technician Aaron G for his excellent performance yesterday September 2 2022 in my property, Aaron’s attention to detail answering specific questions and hard-work thereafter while on the premises in my opinion is a testament to his dedication and integrity. Aaron is an asset to Aptive, and I’d love to have him back on my next schedule service, thank you Aaron for your hard work and honesty.

2 years ago

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Cheryl westrom Walnut Creek, CA

We have been using aptive for 3 years now and Sommer is by far the best representative we have had to date. She is friendly, thorough, communicates her arrival and departure information in a very timely fashion. She is professional and clearly takes pride in her work. I enjoy having the same representative each application and she has been the best one to date.

2 years ago

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Alice Winton Canton, GA

I have been using Aptive Environmental about 10 years.. I am very satisfied with the service. They address my issues with spiders each time the technician comes. The technicians are well trained, friendly, curious,and efficient. I really like the pictures they take of the treatment cites I highly recommend Aptive Environmental if you are looking for a total Pest Control company who will treat you like family from the scheduling staff to the technicians.

2 years ago

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Melissa Russo-Franco Oakland, NJ

We had the lovely Aniya F come to our home yesterday. She texted us before she arrived and then spoke with my husband and addressed all our issues. She even sent pictures and gave a full report of what she did at our home. I was at work so it was super helpful to know what she did while I was gone. Service was impeccable and hopefully all the ants will be gone from our trampoline in the next few days!

2 years ago

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Anne-Marie Marlborough, MA

I only have limited experience with the company during a solicitation yesterday at my house. The young man who introduced me to the company was very personable, polite and knowledgeable, and although I was reticent to purchase a treatment plan, Mitchell succeeded in signing me up. His partner D. J. arrived shortly after our discussion to complete the initial treatment. He was also polite, respectful and accommodating about dealing with my old fieldstone basement. My five star rating is based on my experience with these two fine employees

2 years ago

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Alaina Bell Forney, TX

Aptive is quick to come out to handle any pest issues we might have. Their service personnel are always polite, professional, and do excellent jobs in a very timely manner. They complete tasks in a timely manner and bring attention to things we might not have noticed. Aptive has the best Fire Ant control/killer that we have ever been aware of!! It truly works!! We are very pleased with Aptive and rate them above excellent!!

2 years ago

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Ashley Envieh Granada Hills, CA

Leroy came to treat our home for our routine pest control appointment. He's been our technician before and always goes above and beyond! I mentioned we'd been seeing more ants lately, likely due to the summer weather, and he spent extra time treating the areas I pointed out and adjusted the products he used for maximum impact. We always appreciate his attention to detail!

2 years ago

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HSL Argyle, TX

I was out of town and my daughter was home. I was so concerned but my concerns were unfounded. The person who came out was extremely professional and was very courteous to my daughter. She said she at no time felt unsafe. Huge plus for me as I was in Lubbock worrying. He made sure my gates were locked to prevent my fur babies from getting out and even sent pics of what he did. I have never been so pleased and assured that I have picked the best company for this service. Overall, a big 10 out of 10. Thank you!!!!

2 years ago

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Jill Becenti Akron, OH

Aptive Environmental has been a wonderful company to work with. They do a fantastic job of letting you know when they will be coming out, the tech for that visit always knocks at the door at their arrival and lets us know they are there. They ask if there are any specific bugs you are having difficulty with and ensure that the treatment include spray to target that type of bug. Everyone I have worked with has been very kind and professional.

2 years ago

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sarahshmarah Riverside, CA

I’ve been using Aptive for about 4 years now. When we first moved into our home we discovered we had a HUGE ant problem, and tons of widow spiders all around the property. Couldn’t get rid of them no matter what. Called Aptive and the ants were GONE after the first visit and the spider sightings are few and far between now. And I know that if I do get any unwelcome pests that show up between scheduled service appointments, all I have to do is call and they’ll be there at no extra charge. The service technicians are always friendly, knowledgeable and courteous.

2 years ago

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Vincent Houston, TX

The Rep was exceptionally professional. We texted prior to his arrival and I expressed my interests for work to be accomplished. Upon a timely arrival, he set out to complete his role. He remembered me from a previous assignment to my residence, which is a plus. Fast, efficient, professional, and a positive attitude. Rating: 10 (Exceptionally Satisfied.)

2 years ago

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Kathe Lomax Pearland, TX

Beaumont was very professional and friendly. He made sure all the corners were swept, and the wasp nests were destroyed. I’m allergic to the strings so I’m always worried about the little buggers. He made sure the wasps and spiders were gone. You can send him to do my residence anytime. You are very lucky to have such a conscientious employee in your organization.

2 years ago

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LHursey Lake Zurich, IL

Very courteous; great communication to advise me of when they will be here a few days before and the day of. Plus the technician will call the day of application to give you an estimated time. The most important experience is that there are no spiders, stink bugs, etc, in my house since they spray around the perimeter of my house. Their service is well worth the price.

2 years ago

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Judith Wells Sand Springs, OK

I had some questions about my new service. The local Tulsa office was friendly and helpful. Chris, the person who came out to treat my property, was very professional. He explained my service and what he would be doing to treat my property. Chris was friendly and pleasant even though he had treated my property outside in 100° weather. I definitely would recommend Aptive for pest control service.

2 years ago

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Rae Beasley LA

Awesome young men, very professional, Kyler very knowledgeable about ants being subterranean. “Outdoorsman” from Madison County that said he was engaged, was very polite & worked along well inside & out. And nobody left either gate open for dog to escape! I forgot to ask if Aptive is publicly traded, so that I can buy stock. Price point seems fair. Mature people will pay for quality Very impressed!

2 years ago

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Mike Philadelphia, PA

Great salesperson with a lot of enthusiasm and knowledge of the business. He had a sense of urgency and work ethic that is rare in kids these days. Then the technician arrived within the window provided by salesperson an hour later. Technician was excellent as well and walked me thru everything he saw and how he handled and what to expect in future visits. Great customer service experience overall!

2 years ago

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C Desrosiers Clermont, FL

We are so thankful for the amazing job that Jeff did during our first visit. He was so thorough in explaining everything to me; walking me through each step of his process and what he would be doing. Once the service was complete, he again took the time to show me everything that was completed. We will be requesting Jeff for every service we receive.

2 years ago

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Kathleen Nalli Aliquippa, PA

Met with Aptive representative in person. Spoke with Jared K and Calvin. Discussed with them the products used by Aptive and their safety. Also discussed frequency of applications. Requested information regarding rodent control as I have had issues with mice. Pricing is much more reasonable with Aptive than the previous rodent companies I have dealt with.

2 years ago