Name: Aptive Environmental
Rating: 4.7

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Joanne Nicoletti Pittsburgh, PA

I was very impressed with Don and he went above and beyond in helping me understand what happened and the supply issue. I think he deserves the extra $5.00 for the service rendered. If possible I would appreciate if he was the technician who always serviced my home. He saved this account because after not having my concerns addressed over lack of mice bait, I was considering discontinuing this service and getting another company. Don convinced me to stay on.

2 years ago

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Rocky WA

Hello my name is Rocky R. and I would like ot commend Manuel A. He has now serviced my house for pest control 2x and each time he was nice and very knowledgeable. I would like to give him a shoutout for always doing a great job. Aptive has some great technicians but Miguel has gone above and beyond a few times. Please commend him a job well done multiple times.

2 years ago

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Barbara Desmond Greensburg, PA

Clayton B arrived on time, was polite and explained what he was about to do. He thoroughly answered my question about preserving honeybees. Aptive does not spray flowering plants to preserve bees' pollinating spots. He went over my contract line by line, ensuring that I understood each aspect before moving onto the next. When Clayton got to work, I hardly knew he was there because he was so quiet. He sent me a text when he'd finished the job. Barbara D.

2 years ago

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Janice H Denver, CO

I am a first time customer with Aptive. Richard was on time, extremely thorough and explain everything in a way I could understand. Spent significant amount of time throughout my yard and paid special attention to my concerns. I hope I get Richard every time and I will highly recommend this company to my family and friends and hope they get Richard too!!!

2 years ago

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Jennifer Curfman San Antonio, TX

Tyler D T was the service specialist that came to my home. He was extremely polite, professional, conscientious and full of knowledge. I had several questions and he patiently answered each one in great detail. He explained everything he was going to do and recapped what services were performed before he left. The very last thing he did before he left was ask if I had any questions or concerns. Excellent customer and personal service skill set.

2 years ago

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Charles Holdenried Ballwin, MO

Very professional explanation of Aptive services by the sales consultant. Technician, Lawrence, arrived within the hour to complete our initial service. Very friendly and professional consultation of upcoming services. Provided all the details of our first application and fully explained those details. Completed those details of our service on our online report. Great service!!

2 years ago

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Clarissa Phalen TX

I have been with Aptive Environmental for a couple years and my experience today was by far the best. My service agent went above and beyond with my home treatment and put my confidence back into this company. If I could have this customer service agent every time, or have his positivity and enthusiasm spread amongst the group the experience would no doubt be by far the best.

2 years ago

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Thomas W Kippenberger Brentwood, TN

Joshua was excellent in explaining the process and identifying the specifics of controlling the pests we are currently dealing with. It is rare in today's world when a young man can capture your attention and truly make you feel like you are being taken care of. This man and our sales representative Luke should be given leadership roles in training your employees.

2 years ago

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Morgan Griffith San Antonio, TX

My name is Morgan Griffith, Jarrette T was my service representative for my home today. Great customer service, explained the process and changes the company is making to improve customer experience to increase product spray at the entry locations of the bugs are getting in and new product used. also informed me steps I can take to help reduce my current issue with german roaches. Very informative and comfortable to business with. Great with references when explaining somthing. Would recommend

2 years ago

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Anon Citrus Heights, CA

We have had Aptive’s services for almost a year. The teaching their techs receive is awesome! The techs that come out are professional, well mannered, communicative and address our problems every time with solutions that are spot on! Steven L was out tech this time, and went above and beyond to address our concerns! This company informs us what is safe to use around our kitties, and visitors, and always does an excellent job providing and going the extra mile to make us feel comfortable about choices and products.

2 years ago

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Alan Feikle Brunswick, OH

Riley E was on our property today to provide our service for Aptive ! He was very professional answered all our questions and anything we asked him to do he did it without hesitation and very willingly ! He explained everything as he was doing it and was very pleasant! He had excellent people skills! You could tell he loved his Job ! We would love to have him back for service in the future !!! He was definitely a 10 !

2 years ago

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sergio candelas Lee's Summit, MO

The team at Aaptive is consistently thorough, friendly, and adaptive. I appreciate the care in which they perform their job. The technicians always make it a point to make sure I know they are on site, and always ask if there are any specific areas that need more treatment each visit. The technician that visited me today, Alex D, was very attentive and responsive. With employees like this, there is no doubt I will continue choosing Aaptive for all my pest control needs.

2 years ago

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Charles Rucker Thousand Oaks, CA

I have been using them for several years. The service has always been excellent. The tech (Cody C) covered every detail with care. Having dogs, it is important to us that the treatments they use are safe for us and our pets, but extremely effective for keeping the pests out of our yard. We plan on continuing with their quarterly service for years to come. Great job Cody!

2 years ago

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Arijit K Plainsboro, NJ

Juvone S, The tech from Aptive did a great job for my quarterly service . Very professional , friendly , knowledgeable. He was methodical, efficient in his work. He cleaned up the wasp and mud dobbber nests and did a all round perimeter spray and cleaning. He enjoys his work and delights the customer. Thanks Juvone and Aptive for such good service and people. I will love to have Juvone come for my future quarterly services Thanks Arijit K

2 years ago

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Usb Speed Missouri City, TX

I like the technicians that Aptive sends to my home. They are always courteous and helpful. I appreciate that they explain what they are doing as they service my home. I also appreciate the tips and they give for my concerns. Today I received service from a new technician his name is Joseph M and he did a very good job and answered my questions and addressed my concerns.

2 years ago

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Annalisa Colombo New Baltimore, MI

Chenelle provided 5 star service for our quarterly treatment. She texted me letting me know get expected arrival and provided detailed information like leave the garage open off we are home. She offered indoor services too, which most techs either don't offer or I have to ask for. Street completion on services she informed me on what was completed. Very detail oriented, kind and hard working even on a rainy Michigan day!

2 years ago

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sue atwater Delaware, OH

Miles was very thorough and took the time to answer my questions and discuss what he would be doing. He made sure to ask if my cats had access to where he was spraying in the basement so they'd be safe. He also noted that it hadn't been 3 months since my last service and I explained that I'd gotten a text that the service was being scheduled, so I appreciate him noting that and treating this as a reservice and scheduling my quarterly service for April at the appropriate interval.

2 years ago

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Denise Kaczay Elyria, OH

Aptive Environmental was on time and introduced himself to me in text! Riley E was a very kind young man 👨🏼 and explained everything he was going to do before he started, he even knocked on my door a few times to let me know what he was doing ❤️ he takes his job seriously and will go far with whatever he plans to do in the future!!! Can’t say enough Thanks a million, a very happy customer Denise K

2 years ago

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Althea M.

Love this company!! We don’t have problems with insects anymore. We’ll see a bug here and there but not how it was before. We haven’t seen a trail of ants for years that we have had aptive. The spray they use is pretty safe! Tony C, one of the technician was awesome, very professional and nice. He made sure to explain everything he was going to do even sprayed in the corner of the garage due to spiders coming in. He made sure to ask and answer if I had any questions and concerns. Very happy with this company!

2 years ago

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Manual Gear Shift Cambridge, MN

I had a last minute service change and contacted the service center. Anna B was my technician and reached out to me before arriving to confirm she received the change notification as well as ask additional details. She also let me know when she arrived, when she finished, and concerns she found while inspecting the property with recommended solutions. Anna did an outstanding job and was nothing short of professional!

2 years ago

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Lyssa Cunningham Washington, PA

Spruce has gone above and beyond to save our newer yard. We got hit hard with Army Worms over the late summer and our tech went above and beyond to help us (Jamie M). Since my first experience with her, I’ve requested that Jamie ALWAYS be our dedicated tech. She always listens to my concerns, she gives me my options (if more than one), and goes out of her way to make sure we’re all set before she heads out. Keep up the AMAZING work, Aptive and Jamie!!

2 years ago

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Elm M FL

Great job. Friendly folks. Know what they're talking about. They do regular spraying and ask if there's any bug in particular you'd like to spray for too (for free). They even help me figure out what bug it is when I don't know the name. One time when I kept finding ants in my house even after they sprayed, they came back again for free. They treated again and used extra stuff to make sure the ants stayed out. Bugs only came back that one time. And they got rid of them. I do recommend!

2 years ago

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CarolS Reston, VA

Manuel A was the technician from Aptive Environmental who came out to service our house today. He did a wonderful job. He called me 30 minutes prior to arriving to let me know when he would arrive. He was friendly, helpful and very professional. He made every effort to make sure that I was happy and everything was taken care of to my satisfaction. I highly recommend Aptive and Manuel. Carol S

2 years ago Edited May 23, 2022

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Cathy Padilla Carson, CA

Very professional! Friendly! Greet you when they arrive and say good bye when leaving. That way you know they’re on you property. Thorough and spend time getting cob webs off porch and overhang. Had their services for over a year and NO BUGS, ANTS, etc. We have a few spiders, but we have many plants, roses, flower beds. So that is expected! Deserving of 5 Stars. I respect a Company that survey’s their workers, who represent their company

2 years ago

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Becki Myers West Bloomfield, MI

This service is very effective and friendly. The tech that performed the service today (Chenelle E) was fantastic. The weather was not nice out but she was very friendly, upbeat, and thorough with what needed to be done along with making sure I was comfortable with what was being performed and if I had any concerns. Since we have used Aptive we have had no pest issues and they even clean the high up areas of cobwebs that can be troublesome for homeowners to get to regularly.

2 years ago

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Evelyn MN

I am so pleased with the professionalism and courteous manners of every technician that's come out to perform their monthly, quarterly, and after winter maintenance. Each has been super informative, and have always asked for insight on what's going on before they start so they know if there is anything specific needing to be targeting. Everyone at the office has also been very helpful and friendly. I couldn't be happier!

2 years ago

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Kate Paduchowski Rochester, MI

I've been using Aptive for over a year and have always been happy with my service. Devonte B was wonderful. He let me know when he was arriving and asked if I needed to target anything specific inside the house. When I mentioned I've noticed some spiders by my window, Devonte sprayed and let me know that will do the trick and he went above that to also leave spider traps in case I wanted to use them. Great experience!

2 years ago

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John Walter Walnut Creek, CA

I've been using Aptive for about a year now and all of the Service Techs have been attentive, listened to my concerns, and completed the job quickly and thoroughly. Jayelon, the most recently used Service Tech, was no exception. He texted me 30 minutes before arrival, he showed up in the planned arrival window, he was courteous & respectful, and he di a good job. 5-Stars. The overall Aptive experience gets 4 Stars because the scheduling and accuracy of the arrival of the Service Tech is a generous 3 Stars. Prior Service Techs arrived later that the scheduled window timeframe and hadn't called to provide awareness to me(the customer).

2 years ago

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Kevin Luty Muskego, WI

Extremely friendly and professional group of individuals coming out of the Milwaukee offices to service my home. I highly recommend them! They took care of the ants getting into my house, knocked down and removed wasps nests--you name it! Their website and app need a little beautification but they are operable. The customer support is extremely responsive. You can tell Aptive definitely makes their customers a priority. Thank you for all of your services.

2 years ago

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Russell Chadds Ford, PA

The quarterly service I get is fantastic. No more mice, ants, sprickets, spiders, wasps, all gone. For the price it’s just the right amount of service. I did wish they treated for carpenter bees but that tends to cost a lot more, so I get it. I’ll take my reasonably priced quarterly service and free follow ups. The staff rotates on who shows up to the do the service. I’ve gotten some great professional people this past year so I’m pleased.

2 years ago

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Mary A Winters Bartlett, IL

Our technician was Dontrell W and he was terrific! He explained the products and process during the cold months and the benefits. He explained all he would do and assured me he would be careful of the plantings surrounding the house. He was careful and went out of his way to be sure all webs were totally removed. Could not be happier with Dontrell and Aptive. Ever since we had our first application we have seen almost none of the unwanted spiders and ants. Great all-round experience!

2 years ago

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Patty Kinkade Minneapolis, MN

My tech Anna B went above and beyond to check and fill all my bait stations, and cleaned all around my house for the gross box elder bugs! She was very diligent and spent a good amount of time completing my service. She even took the time to come to my door to let me know what she would be doing and asked if I had any other needs or concerns. Thank you Anna!

2 years ago

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JuanArango Frisco, TX

The service has always been great. Only once did I have to contact them about wasps, and they took care of it immediately and effectively. They reach out with a call and a text message a few days in advance of each regular visit in case you need to unlock a gate to give them access. Then the employee calls/texts about 30 minutes before showing up, rings the doorbell upon arrival, and before leaving texts me a summary of what they did. That exactly what Abel did this morning.

2 years ago

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Julia Bondurant Mesquite, TX

Aptive Environmental is truly committed to providing great customer service. From the time the appointment is set they do a really good job of keeping me informed of the status of my appointment. The technician, Andrew, let me know when he was on the way and asked if there were any areas I thought needed attention. Once he arrived he went straight to work; then provided a clear explanation of what he did. Andrew was extremely thorough. I’ve been a customer more than 2yrs and the service has never been anything but exceptional.

2 years ago Edited September 8, 2022

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Dennis Colorado Springs, CO

Aptive has been very good taking care of all of our Entomology needs. Dee has been the one that usually comes to service our property and is an exceptional asset to the company. Yesterday was the last time he is coming sense he got another job with a company that pays more. Aptive should have met that offer just to keep him. He will be greatly missed at our place. He is always accommodating and always has a great attitude. Thank you Dee!

3 years ago Edited January 5, 2022

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Pamela Hayes Friendswood, TX

A great and easy company to work with. The tech that serviced my mothers home sent me a text letting me know he would be there in 30 minutes, he explained how the bait he put out would work and they will come back out free of charge if any live bugs came back before the next service. I like the convenience of paying on line and the reminders they send when your getting close to your next service. I felt like the price was a little high, but compared to the other companies out there, Aptive is hands down better than the rest, the old saying of “ you get what you pay for” really is true.

3 years ago

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Jeff San Rafael, CA

1) Excellent communication from Aptive from start to finish. from the phone desk to the technician doing the work. My technician (Shawn S.) was nothing less than excellent. he did a great service and put together a clear and detailed plan for my property. He was prompt, thorough and followed up with me. It’s exactly what I wanted and needed. Thanks Shawn and Thanks Aptive

3 years ago

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Jeremy Bledsoe CA

I’ve battled bugs for years as the house backs up to a field. We get everything. Finally broke down and called in professional help. First spray was this past summer. Good results. My next spray was scheduled for November. I called to move it up and instead they came out for a follow up spray and said see you in a month. No extra charge. Great company. Great experience.

3 years ago

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Phill.Tsutsui Torrance, CA

Rep John arrived on time. Rang our doorbell to advise the he was from Aptive and arrived to do our quarterly treatment. John was professional, advised me what the process was, confirmed what was to be tasked. He continued to accomplish the treatment of our home. Upon completion of the trestment, he then announced it was done and asked if I had any questions before leaving. John was on top of his game, polite, professional and a calm, knowledgeable representative for Aptive, One of the Best!

3 years ago

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Beverly Steinhagen Warrington, PA

Aptive comes out when needed as well as scheduling quarterly treatments. Brendan D was extremely polite, called prior to coming and even called my preferred number when he couldn't reach me on my cell phone. As I had seen a FEW insects in the house, he treated the interior as well as the exterior and also treated the garage for spiders, as it is now Oct. and it's time for these critters to look for a warm home.

3 years ago

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Myles Stiedle Colonial Heights, VA

Mr Grover C from Aptive presented a professional image for the company. He arrived on time. Discussed what he was going in accomplish and answered any questions that I asked. He efficiently applied the product to the lawn for the day. A second visit was scheduled for a follow up visit. He was professional in his demeanor, polite and to the point with his service. He is an example for others to follow.

3 years ago

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Howard El Cajon, CA

This is an excellent service! I have been using them fir several years and am very pleased. The technician, Carlos G., was very professional, knowledgeable, and courteous. He listened to my needs and was very helpful in explaining new regulations. He answered all my questions and notified me when the job was completed. I have had other services perform similar work in the past, but I am the happiest with this company because I know, they guarantee their work.

3 years ago

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Edmund Wright Medina, OH

This was the 2nd application since we came back to Aptive and actually was the completion of the 1st application. Chris was the technician and clearly made a concentrated effort to make sure that everything we expected was actually completed. Even though we had not scheduled any in house application, when asked about keeping the stink bugs out this winter he offered to come in and spray around the fireplaces that had historically been entry points for the stink bugs.

3 years ago

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Martin Mojica Leon Valley, TX

Aptive is a process driven company with exceptional, representative employees - who are knowledgeable about the service they provide and the products / chemicals they utilize. Dustin S has been our Technician and knows my concerns and addresses them accordingly. Professional, thoughtful & considerate - as they take special care around pet feeding / watering areas. Thx Dustin for taking good care of US ! Martin San Antonio, TX

3 years ago

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James Forward San Antonio, TX

Humberto was incredibly nice! He texted ahead of time to let us know he was coming and we met him out front. He paid attention to detail and took care of every problem area, even going over our shed out back. Aptive has been an amazing pest control service for us for the past year! We haven't had any noticeable bug issues at our home since using them.

3 years ago

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Daphne Yearwood College Park, MD

Thank you so very much for coming out to service our home. Thank you for being so kind, friendly and knowledgeable. You answered a lot of my questions. I truly appreciate your help Tony. This experience was very eye opening and I am truly grateful that you put my worries and concerns at ease. Service was definitely phenomenal. We love the customer service and the friendliness. Thank you DY of Laurel

3 years ago

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D. Stuart Libertyville, IL

Charles is the consummate professional. I received communication prior to service on all of my contact platforms from Charles. We chatted briefly about the service. He also answered my questions about this specific early fall application with expertise and integrity. Thank you aptive for hiring this young man as well as all of your other young service professionals. Highly recommend.

3 years ago

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Julie C Arvada, CO

They are pet , and environmentally friendly,. We have German Shepherds, and the techs are always mindful of them, and for their well being. Their people are always friendly, professional, kind, and caring. We've used other services, and Aptive is by far a 10. Aptive has provided us service for 2 years now ....They are truly the best, and I thank them.😊

3 years ago

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Thomas Liberty, MO

What I liked best about the company is that I found out that they do have a tech working for them that knows what he is doing. I was fortunate enough to get that tech, Mr. Phillip B, on my forth service appointment. He was very professional and knowledgeable. He explained to me what he was doing and why. What I didn't like about Aptive is simply that, they were not all like that. I was impressed with Mr. Phillip B. - Robert T.

3 years ago

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William Ross Carrollton, TX

We have used Aptive for our pest control for years and have been very satisfied. One of their techs - Robert R - has been especially impressive and we have asked if he could be our regular service tech. Robert is professional, thorough and makes sure the services are addressing our needs. Incredibly nice guy on top of all that. Highly recommend Aptive and Robert!

3 years ago