Name: Aptive Environmental
Rating: 4.2

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Jec Canby, OR

The young men that come around selling Aptive are very polite and courteous.

4 years ago

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Aimara Pena Avila Chula Vista, CA

The worker was nice and fumigated the house quickly, which was good.

4 years ago

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Noah Talbot Provo, UT

I've met 3 or 4 salesmen, all REALLY pushy -- offputtingly, unnaturally pushy. Every one of them has quoted me a different price for the same service. Screams of a scam.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Jul. 4th, 2021

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Muthu Subramanian Naperville, IL

They do do their job but not as great. Their agents could much better in treating areas around the house.

5 years ago

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Lesa Stewart Saint George, UT

Aptive has promo service and returns if the bugs are not gone. We are very happy with the service.

6 years ago

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Elliott Detien Draper, UT

Aptice spraued our house a while ago and now there are no spiders and I’m hyped. Did a great job.

6 years ago

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Madison Scott Pleasant Grove, UT

Prices are high and we never saw a difference in our overall pest problems. We had wasps that just couldn’t be kept at bay with this company.

6 years ago

Reply from Aptive Environmental

Madison, so sorry to hear you're still seeing wasps. Please give us a call so we can make sure you are taken care of. Thanks!

Sep. 18th, 2019

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Madalyn Johnson Provo, UT

Aptive is a good pest control company with good representatives and customer service.

6 years ago

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Amy Shaw

Poor customer service. Only appointment available is 3 weeks away.

7 months ago

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Brody

Don’t ever want this technician again!! Quite arrogant but more importantly sloppy and little attention paid.

1 year ago

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Darth Babe

Didnt even know they came. No messages, no door knock. Nothing.

1 year ago

Reply from Aptive Environmental

We apologize for the lack of communication during your service. This isn’t the experience we aim to provide, and we’ll make sure to address this issue. Please feel free to reach out to customersupport@goaptive.com if you'd like to discuss it further or need assistance.

Oct. 17th, 2024

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Anuhea T

Service is great, but the price is a bit too high!

1 year ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear you’re happy with the service. If you have any further concerns or suggestions, feel free to reach out.

Sep. 27th, 2024

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Joe Jackson Jr Ringwood, NJ

No one showed up. No one called me. I’ve been here waiting so they could come in and spray the inside of my house.

2 years ago

Reply from Aptive Environmental

We're sorry to hear that no one showed up and that you didn’t receive any communication. This is not the experience we want for our customers. Please reach out to us at customersupport@goaptive.com so we can address this issue and make it right. Thank you for your feedback.

Sep. 23rd, 2024

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Vajra Samarasinghe Pompton Lakes, NJ

Good customer service and rate. we were pleased.

2 years ago

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Eric Fishman CA

Professional, kind, attentive to my exterminating needs

2 years ago

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Solomon Cho Rutherford, NJ

Right after got service, i still see spider webs everywhere especially second floor windows Really not worth the money

2 years ago

Reply from Aptive Environmental

We're sorry to hear that you’re still seeing spider webs after your service. It’s important to us that our treatments are effective, and we appreciate your feedback. Please reach out to us at customersupport@goaptive.com so we can address your concerns and ensure you get the service you deserve. Thank you for letting us know!

Sep. 23rd, 2024

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Rolfe Swinton

We still have a wasp nest. Having the first treatment felt very complicated. Customer service not great

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that you still have a wasp nest and that your first treatment experience was complicated. We appreciate your feedback about our customer service and will work to improve. Please reach out to us at customersupport@goaptive.com so we can address your concerns and ensure you get the service you need. Thank you for letting us know!

Sep. 23rd, 2024

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J S

Satisfied, service rendered as expected.

2 years ago

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Venkatesh hHari Princeton, NJ

Great job by the technician. He has treated pests

2 years ago

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Al Moran Wanaque, NJ

I need someone from Aptive Environmental to call me discuss poor service and mislead information provided.

2 years ago

Reply from Aptive Environmental

We’re sorry to hear about your experience and understand your frustration. It’s important to us that we address your concerns directly. Please reach out to us at customersupport@goaptive.com, and we’ll ensure someone gets in touch with you to discuss your issues. Thank you for bringing this to our attention!

Sep. 23rd, 2024

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Richard Ovalle Ramsey, NJ

Technician was great. Very precise and informative

2 years ago

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Joseph Sieczkowski Springfield, NJ

Cancelling service today. They come too often and don't treat for the pests I need.

2 years ago

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Craig Weekley Winston-Salem, NC

Knowledgeable professional services Thanks

2 years ago Edited July 24, 2023

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Misuk P San Antonio, TX

The Service man was great job and very kindness!

3 years ago

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Merle R Spring Branch, TX

Very professional and polite. Explained everything he did.

3 years ago

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Norwalk Aliquippa, PA

They do a good job. They get right to it.

3 years ago

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pawan racha Malvern, PA

Professional, thorough service Friendly service personnel

3 years ago

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Christin Aviles San Antonio, TX

Sales man was super sweet. Explained everything.

3 years ago

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Justin Bork Queens, NY

very nice and professional, willing to help out.

3 years ago

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John Cupertino, CA

Very good people, friendly and detailed oriented

3 years ago

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Michael Wolfender Kansas City, MO

Service is efficient and usually friendly.

3 years ago

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Madhulika Sood Columbia, MD

Very nice because all the employees are very soft spoken

4 years ago

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Maria Lakeland, FL

Good service and friendly staff when servicing our home.

4 years ago

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Satified customer Port Saint Lucie, FL

Staff was very professional and knowledgeable.

4 years ago

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Judy Nesvold Portland, OR

They were on time and did their job there very polite.

4 years ago

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ashok george Sugar Land, TX

Positive experience each service, great customer service

4 years ago

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Shawn Pittsburgh, PA

The gentleman were professional and courteous.

4 years ago

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Barbara Lazaar Elmsford, NY

The cost is affordable to for most working families

4 years ago

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Sheri Martin Largo, FL

I like to know when there coming instead of them just coming.

4 years ago

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jasmmo Morales Chesterfield, MO

Only outside was done so job was only 50% complete. Does this mean i only pay half the bill ??

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Kelli Manikowski Avon, IN

John R was professional and did a great job!

4 years ago

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Patricia Belknap St. Petersburg, FL

I don’t feel he did a good job spraying my garage area

4 years ago

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Sue keyes Bradenton, FL

I still have ants, etc, it rained so I do not think it is working and you are killing my plants too

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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David Kansas City, MO

He did not go into the backyard. He did not get the spiderweb. And he did not offer to come inside.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Colleen Sladden St. Petersburg, FL

Jordan was Awesome! Very Polite and Professional

5 years ago

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Mike Moncada ,

After 4 treatments still roaches everywhere nothing has changed except my bank account almost 400$ thrown away

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Judy Nelluvelil Houston, TX

He did a better job then the last technician at dewebbing

5 years ago

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Thomas Brokaw Spanaway, WA

Very informative and polite. Did a great job.

5 years ago

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Mike McAndrew Ashburn, VA

We tried to cancel your service multiple times but no one at your company will actually pick up the phone.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Ron Drake San Diego, CA

Webs all over gutter and eves. This is the 3 rd time I’ve had to call your company. I feel I’ve been duped.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020