Name: Aptive Environmental
Rating: 2.5

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John Cuddeback

Disregarded the change in scheduled appt

1 year ago Edited January 2, 2025

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howmeister123 Bridgewater, NJ

Service tech on most recent visit did not do anything.

2 years ago

Reply from Aptive Environmental

We're sorry to hear about your recent experience with our service tech. It's important to us that every visit meets your expectations. Please reach out to us at customersupport@goaptive.com so we can address this issue and make it right. Thank you for your feedback!

Sep. 23rd, 2024

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Rob Redanz New York, NY

Unsolicited relationship advise to my wife

2 years ago

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Lisa Ferrer

I was charged for the service and no one showed up

2 years ago

Reply from Aptive Environmental

We’re sorry to hear that you were charged for a service that didn’t happen. That’s not the experience we want for our customers. Please reach out to us at customersupport@goaptive.com so we can address this issue and ensure you’re taken care of. Thank you for your feedback!

Sep. 23rd, 2024

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Pat San Antonio, TX

Their salesmen ignore no soliciting signs!

3 years ago

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Robert Stepelevitch Sr Murrieta, CA

Bad service,sloppy discharges,a hazard,scheduling problems.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Rhonda Yvette Burney Sugar Land, TX

unacceptable! Ran out of product and had to come back!

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Jason Foster Conroe, TX

Awful service house full of bugs! Rip off

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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James Bishop Falls Church, VA

Exterminator never showed up but stated job was done.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Matthew McCarter ,

Aptive is not getting rid of our SPIDERS!

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Ivan San Antonio, TX

Never show up at my house. But they still charge me

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Lori Bain ,

Aptive was here Monday. Did half the job.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kerry Green St Louis, MO

Bad i want to cancel asap Cant reach no one

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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mario andres valle San Antonio, TX

Its not complete!!! Itried calling, but there is no answer.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kristy Fair Oaks, CA

Tech lied about gate being locked & garage being sprayed

6 years ago

Reply from Aptive Environmental

Kristy, please give us a call so we can make sure this is taken care of.

Oct. 1st, 2019

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Rofael Hanna Saint Charles, MO

We need come back because last service not good

6 years ago

Reply from Aptive Environmental

Please reach out to the local branch so we can set you up with a free reservice! Thanks!

Sep. 18th, 2019

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Dale Diane Klinge Oakley, CA

The solution that is used doesn't kill my spiders

6 years ago

Reply from Aptive Environmental

Please reach out to the local branch so we can come back out for a free reservice, Dale!

Aug. 1st, 2019

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Steven Carrollton, TX

We still have a bunch of ant hills and spiders in the yard

6 years ago

Reply from Aptive Environmental

Please give the local branch a call so we can schedule a free reservice for you. We definitely want to take care of this for you!

Jul. 30th, 2019