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Aptive Pest Control

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9.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: October 26th, 2026

Aptive Pest Control founded in 2015, is one of the fastest-growing residential pest control services in North America. The company has experienced rapid growth and has been recognized by various outlets for its services and overall growth in the pest control industry. Aptive is EPA approved and provides versatile year-round pest control solutions that are customized to customer needs.

Aptive is a 2021 Gold Stevie Winner by American Business Awards, recognizing the company as 2021's Company of the Year and Fastest Growing Company. In addition, Aptive has been featured on Glassdoor and Inc.5000.

Jump down to read Aptive Pest Control reviews below.

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The Good

  • EPA Approved Pest Control Products
  • Simple and Customizable Pest Control 
  • Wide Range of Targeted Pests
  • United to Beat Malaria Campaign
  • Aptive Reviews

EPA Approved Pest Control Products

Aptive's pest control products and applications are EPA approved, indicating that they are safe for the environment and your home, and that your health will be protected upon application of your pest control treatment. 

Simple and Customizable Pest Control

Aptive doesn't offer a one-size-fits-all pest control solution. Instead, the company offers customizable pest control treatments that will meet your needs and protect your home. The Aptive pest control process is simple and includes the following three steps:

  1. Pick your pest control plan
  2. Get your pest control
  3. Choose treatment frequency

Based on the pest control plan that you choose, a treatment schedule will be determined, ensuring that an Aptive technician visits your home regularly to keep pests away. If pests come back, Aptive offers re-services at no additional cost.

Wide Range of Targeted Pests

Aptive pest control products specialize in eradicating almost any conceivable pest problem:

  • Ants — A number of different types of ants may find their way into your home. Whether it is the Argentine Ant, Fire Ant, Odorous Ant, Pavement Ant, Pharaoh Ant, or Thief Ants it is likely that they are looking for food or water that may have been spilled in the kitchen. It is important to remember that where there is one ant, there is an entire colony. Aptive's pest control products help kill not only the ants that venture into your home, but the entire colony.
  • Cockroaches — Similar to ants, a number of different types of cockroaches exist in the United States. Some include: The American Cockroach, Brown Banded Cockroach, German Cockroach, oriental Cockroach, and Smokybrown Cockroach. If you start seeing cockroaches in your home, there are likely a number of them as they are very good at hiding.
  • Spiders — A large number of species of spiders can be found in your home. Some of the most common include: The Black Widow, Brown Recluse, Garden Spider, Hobo Spider, House Spider, and Wolf Spider. Though some spider bites may just cause irritation or swelling, others can pose serious health risks.
  • Rodents — Mice and rats are quite good and chewing through most things keeping them out of your home. In the process, they can cause thousands of dollars of damage.
  • Stingers and biters — Some of these insects that may find their way into your home are: Centipedes, Mud Daubers, Scorpions, Tick and Flea control, Wasps, Yellow Jackets and other stinging insects. The pest control company carries special pest control products to target each of these pests.
  • Pantry pests — These pests include, but are not limited to, Indian Meal Moths, Grain Beetles, Granary Weevils, and Rice Weevils.
  • Mosquitoes - Aptive employs a range of treatments to combat mosquitoes, including targeted sprays, foggers, and water treatments. Focused efforts are directed at shaded areas, trees, bushes, and under eaves to effectively target mosquitoes on your property.
  • Other common pests — Depending on the season and your geographical location, it is not uncommon to see: Aphids, Crickets, Earwigs, Millipedes, Pill Bugs, Silverfish Bugs, and Snails.

If you are unsure whether or not Aptive offers services to remove a certain type of insect, contact a customer representative for inquiries.

United to Beat Malaria Campaign

Aptive Pest Control is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's "United to Beat Malaria" campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company's profits to United to Beat Malaria on an annual basis to provide insecticide-treated bed nets to countries in need.

Aptive Reviews

Aptive Reviews on BestCompany.com are majority positive — 87 percent of customers award the company 4 or 5 stars. These positive reviews most often highlight the following:

  • Attentive and professional technicians
  • Responsive customer service and quick problem resolution
  • Outstanding communication
  • Thorough home and pest assessments
  • Effective pest treatments
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The Bad

  • Treats for Common Household Pests Only
  • Limited State Coverage

Treats for Common Household Pests Only

While Aptive offers general pest control services, the company does not provide services for bed bug, termite control, or mole control and prevention. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration). 

Limited State Coverage

Aptive Pest Control is only offered in 28 states in the United States. Only residents of the following states can sign up for Aptive's services:

  • Arizona
  • California
  • Colorado
  • Washington, DC
  • Florida
  • Iowa
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • North Carolina
  • New Jersey
  • New York
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin

If you're not in this service area, you will have to look at other pest control companies

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The Bottom Line

Although relatively young compared to other companies in the pest control industry and it's limited geographic coverage, Aptive has a lot to offer. The company's pest control products and applications are EPA approved, indicating that the company is mindful about its environmental impact. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer.

The majority of our Aptive Pest Control review catalog (read below) reveal that customers are happy with the great service they received and felt that the service technicians were attentive to their home's unique needs. Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service. If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.

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Aptive Pest Control Frequently Asked Questions

Is Aptive pest control safe?

Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.

What is the benefit of recurring pest control treatments vs one-time treatment as needed?

While pest treatments reduce the general pest population, over time pest populations build back up and treated surfaces lose their protective barrier. One-time treatment effectiveness fades fairly quickly for most pesticides on vegetation, especially as plants continue to grow, generating new untreated surface area, including lawns. We recommend recurring treatments to help manage ongoing activity in outdoor areas and on greenery. Certain areas like cracks and crevices, and non-porous surfaces can provide a stable surface for some products to last longer, however, UV light will degrade the treatment as well. Treatments to the structure of the home can last the longest but have little impact on the pest activity in the yard after a few weeks from one single treatment.

Do you offer interior treatment?

All of our services include exterior treatments with interior coverage when requested at no additional cost. The majority of our customers find that exterior maintenance keeps their home protected, but we are happy to treat inside your home and/or garage whenever you would like.

What if I still see bugs after a treatment?

If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.

What kinds of pests do you treat for?

Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive does not treat any wood-destroying organisms such as termites (exceptions apply), carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, raccoons, chipmunks, rabbits, birds, deer, etc.

How long does the treatment take?

Your Initial Treatment and inspection typically take less than 60 minutes to complete, as our service professional does a full scan of your home and property to assess what products and treatments are best based on your needs. Standard Treatments, which are maintenance treatments, can usually be completed in less than 30 minutes.

Star Rating

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4.6

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14,220 Reviews

Review Breakdown

5 grade

83%

4 grade

6%

3 grade

3%

2 grade

2%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Betty Hollister, CA

Next day if not same day after pest control is complete, ants & spiders still the same Someone said Clark’s would spray a little amount & rest is water, I left Clark’s & found a family owned pest control company, Eco, I was with them going on to eight years & wish I had stayed with them, Eco would even come month in between if needed, I know it’s difficult to get same tech, I’ve required some tech’s, more than one, I get a different tech every time

6 days ago

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Tom La Palma, CA

The service fee is more reasonable than what I was paying for the prior service provider, and the technicians coming to the house are polite and seemingly efficient. However, as far as the effectiveness of the pest control service, it is not optimal. I realize that eliminating/controlling ant infestations is challenging but Aptive's approach leaves a lot to be desired.

6 days ago

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Reply from Aptive Pest Control

We really appreciate you recognizing the value of your plan and the care our local experts bring to each treatment, Tom. We also understand how discouraging it can be to continue dealing with ants when you're hoping to see more noticeable results. We know persistent pest concerns can take some extra attention, and we'd love the opportunity to review your treatments and see what other options may help. Please email us at socialmedia@aptivepestcontrol.com with your service address so our team can take a closer look and help make your experience a better one.

-Alexis, Aptive Care Team

Oct. 22nd, 2026

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Michele Clarksville, TN

So far I really love the company and they have great customer service. The only reason for four stars is that we are still seeing fleas. It has been a big problem in our area so it has been a struggle to get rid of those this year but the company has continued to come out multiple times to retreat and they have been great to work with

4 days ago

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Reply from Aptive Pest Control

We really appreciate your kind words about our team, especially while you're still working through those stubborn flea concerns, Michele! We know how challenging fleas can be to get under control, and we're glad our local experts have continued to be there when you've needed extra help. That ongoing support is a big part of our Aptive Promise, and it means a lot to know you've felt well taken care of along the way. Thank you for your patience and for giving us the opportunity to keep working toward a more comfortable home that's protected against those unwanted pests!

-Alexis, Aptive Care Team

Oct. 23rd, 2026

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Darlene Philippe Pleasanton, California

Aptive pest control has been great for the 5 years I’ve had them , but last month I received a text reminder saying they would be here on the 14th. They no showed, then I called their number and got RoBo bot, she gave be a date of following Thursday. They no showed. I finally saw an Aptive truck come to my neighbors and asked him if there is an actual person I can talk to. He gave me the RoBo number and he said he would try and get in touch with his boss. I never heard back from him so called their number RoBo number again and said to just cancel my service and that did the trick! I got a real live person to talk to. He talked me into staying with Aptive and lowered my price considerably. All in all it was a good choice I made because Aptive always has the friendliest people to work with.

3 weeks ago

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Susan Windsor, CO

I'm assuming everything is fine with the pest control. I'm disappointed that I was told Aptive would cancel my account with White Knight and now I owe them $70 for not giving 30 days notice.

20 hours ago

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Alyson Fredericksburg, VA

So far, so good. All employees are courteous and well-trained. Scheduling is sometimes problematic, especially due to weather. Not cheap, but you're paying for service.

3 days ago

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Penny Louisville, KY

I'm pleased with the service. I've had it twice now. This may sound strange but after each thorough visit it seems for a bit the fleas were more active. Maybe they decided to "hightail it out of town and ran over me to get out" before expiring.

2 weeks ago

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Vanessa Beck Chicago, Illinois

We’ve been happy with Aptive! Service is working well, and I appreciate how quickly the team responds and schedules appointments. The one thing I’d change is the ability to schedule visits farther in advance. It would be helpful to choose a regular day each month so we can plan around it.

3 weeks ago

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Pam Mcintonsh San Diego, CA

The technician who comes to my house is very professional. I don’t remember getting any notification when your prices went up. Your texting system has given me a lot of problems in the past.

2 weeks ago

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Brian Davenport, FL

Josiah was good, but when I have to keep calling back to schedule service at my new residence multiple times after you continue to service my old address in another state, is very annoying.

2 weeks ago

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Jaime Fayetteville, NC

Their technicians are friendly and knowledgeable. Respectful of our property and communicative. If anything, aptive needs to improve, might be their ant deterrent. They keep coming back more and more even after treatment.

2 weeks ago

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Chris Castaneda West Covina, CA

I appreciate the hard work the employees put into their job. The only thing I have to say is they have to get their scheduling under control before they lose more clients. Also, can lower their pricing!

3 weeks ago

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Elizabeth Bizarro Orange Park, FL

Some of the people at work at Aptive Control a professional and friendly. The last person who did my service was exceptional he did everything I requested him to do inside the home and outside.

3 weeks ago

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Margaret Gilles Dallas, Texas

Timothy came and trap the outside of my house. I like the convenience of that and that he noticed I was overpaying and adjusted my contract a bit. I’d like more flexibility in scheduling so that both inside and out are done together.

1 month ago

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Kenneth New York, New York

The service is fine, however you never know when the tech is coming until they give you a call a few days before the service. I do not like that. I am very busy and I need to no when the Tech is coming out in advance. The last time I was leaving my house when the Tech came. A week in advance would be fine. Not trying to be sarcastic, however you get paid on time just give me advance so I can schedule someone to be here. As of right now I don't know what day the Tech is coming for this month. If this continue to happen I will stop this service.

2 months ago

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Reply from Aptive Pest Control

Hi Kenneth,

We’re glad the service itself has been positive, but we completely understand how important advance notice is when you have a busy schedule. Finding out only a few days before, or having a service professional arrive as you’re leaving, makes it difficult to plan and can take away from an otherwise good Aptive experience.

Thank you for being specific about what would work better for you. A week of advance notice is reasonable feedback, and we appreciate you bringing this scheduling concern to our attention. Please reach out to socialmedia@goaptive/com directly so we can review your account and service preferences and help make future visits easier to plan around.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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Brenda Thomas Philadelphia, Pennsylvania

The sales pitch WAS very misleading. Pete Bushnell of course did a nice presentation however the figures I was quoted and what he had on his paperwork did not show the same figures. Besides I had no idea 🤷🏾‍♀️ that I would see a larger amount roaches 🪳 after his visit, prior to Mr Bushnell to my home. Unfortunately I am not at all satisfied with the services rendered. I am completely appalled with Aptives services. Thanks disgruntled former customer, Brenda T.

2 months ago

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Reply from Aptive Pest Control

Thank you for bringing this to our attention, Brenda. We’d like to review both aspects of your experience carefully and help determine what needs attention.

Please email socialmedia@goaptive.com with your service address and any details you have regarding the pricing discussed with Pete so we can look into the sales interaction, your account, and the ongoing pest activity. We’re here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 19th, 2026

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Jackie Fox Lake, IL

I don't like when you keep changing my appointments. The technicians are nice, polite and knowledgeable

6 days ago

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Reply from Aptive Pest Control

We really appreciate your kind words about our local experts, Jackie! It's wonderful to hear they've been friendly, professional, and helpful during your visits. However, we also understand how frustrating it can be when your appointments keep changing, especially when you're trying to plan your day around them. We'd love the chance to look into your scheduling concerns and see how we can make future visits easier for you. Please email us at socialmedia@aptivepestcontrol.com with your service address so our team can take a closer look and help. We're here for you!

-Alexis, Aptive Care Team

Oct. 21st, 2026

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Cheryl Tucson, AZ

I like a small business vs. a chain store environment What I do not like is not speaking to a human as i have in the past.

1 week ago

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Bob New Berlin, WI

Service has always been good except we have recently been stink bugs on windows and a couple inside. First time in years. Not sure if there was issue with last treatment

2 weeks ago

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Joanne Williams Tempe, Arizona

McKenzie was polite and assured me he could stop my problem with crickets. As of today I have not had that problem. My experience so far is wonderful. Thank you McKenzie.

3 weeks ago

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Patricia Blakney Wittenberg, Wisconsin

I need another visit because I got an influx of Wasps! They multiplied for some reason at the Front Door, Garage, and back Patio! Dalton did a good job but he said APTIVE Technicians DO NOT go into ATTICS; the Front Office personnel do not know this fact. Nonetheless, APTIVE is OKAY but we need to get clarification on some things.

2 months ago

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Reply from Aptive Pest Control

We’re glad Dalton provided a good experience, and we appreciate you letting us know there are still a few things we can help clarify. With wasp activity now showing up around your front door, garage, and back patio, we’d be happy to help get those areas additional attention and make sure you have clear information about what your service includes.

Please email socialmedia@goaptive.com with your service address so we can review your coverage, clarify the questions surrounding attic service, and help arrange the appropriate follow-up for the wasp activity. We’re here to help get everything sorted out for you!

-Alexis, Aptive Care Team

Aug. 25th, 2026

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Alex Lane Kalamazoo, MI

Seems like effective pest control. Ran out of mosquito traps before my first treatment so I had to wait another month before I got one. And they stood me up on the next scheduled appointment date and we had to call and request a reschedule.

2 months ago

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Linda Kirkland Commerce City, Colorado

Zane answered all our questions and followed through on getting back to us. He was very pleasant and articulate in explaining the various services. He did say the company had been in business 15 years but I read on your website it was founded in 2015 - only 11 years… we also did not realize we would have $104 cancel fee from Saela ☹️

2 months ago

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Fernando San Jose, CA

Appreciate the flexibility, product and service though there seem to be some communication challenges and tech service is not always consistent.

2 weeks ago

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Vipul Mehta Anaheim, California

The technician was courteous and did the needful. Ants came back the next day, we had to place Terro traps suggested by him.

3 weeks ago

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Jamie Boyd Budd, Illinois

I was not happy about him not being able to spray around the house ‼️ and I have been dealing with spiders ‼️‼️

3 weeks ago

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Fran San Antonio, Texas

I really didn't want to sign up. I was talking to your sales person. He talked me into signing up for the year. I'm biding my time. Colton was great.. But, I'll go back to the exterminator that I've used for over 20 years

2 months ago

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Reply from Aptive Pest Control

Hi Fran,

We appreciate your honesty and understand that you weren’t initially looking to make a change from a company you’ve trusted for many years. We’re glad Colton provided a great experience, but we also recognize that earning your long-term confidence takes more than one positive visit.

Thank you for giving Aptive an opportunity to serve your home. While you’re with us, we’ll continue working to make sure your pest control needs are handled with the level of care you deserve.

-Jasmine, Aptive Care Team

Aug. 20th, 2026

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John Leavenworth, Washington

The first time service was just put some paper boxes around the house. The reservice was more detailed. The specialist put traps inside the base and the attic. However, we still hear noises from the attic and the base.

2 months ago

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Reply from Aptive Pest Control

We’re glad the follow-up visit provided more focused attention to the areas where you’ve been hearing activity, though it sounds like there’s still more work to do, John. Rodent concerns can sometimes require continued monitoring and follow-up, and we’d like to help rather than leave you dealing with the ongoing noises.

Please email socialmedia@goaptive.com with your service address and reference this review so our team can review the recent services and help determine the best next step. We’re here to help and hope to hear from you soon!

-Alexis, Aptive Care Team

Aug. 17th, 2026

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Edward San Jose, CA

The people in the field do a fantastic job. I’ve had some problems scheduling and dealing with a robot. Missed appointments. It was eventually straightened out by dealing with a live representative.

2 months ago

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Reply from Aptive Pest Control

We’re glad our local experts continue to do a fantastic job and that connecting with a member of our team ultimately helped get things sorted out., Edward! We also appreciate your candid feedback about the scheduling and automated support experience, as we know those parts of the process matter too. Thank you for continuing to trust Aptive with your home!

-Alexis, Aptive Care Team

Aug. 13th, 2026

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Mechelle Fennoy Chicago, Illinois

The original rep that came out was very nice. I haven’t met the actual service rep due to my work hours but I haven’t had any issues at my home since the initial treatment.

2 months ago

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Martha Thomasville, NC

Isaac was very personable as well as knowledgeable about the services.

6 days ago

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Reply from Aptive Pest Control

We're so glad Isaac made your experience with this treatment such a positive one, Martha! It's always nice to have someone who's easy to talk to and knows their stuff, especially when you have questions about your service. We love hearing that his friendly personality and knowledge stood out to you. Thank you for recognizing Isaac's efforts and for choosing Aptive to help care for your home. We're lucky to have him on our team and you as a part of Aptive!

-Alexis, Aptive Care Team

Oct. 22nd, 2026

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Dave Franson Oshkosh, WI

Good service but I would like a report of what chemicals were applied. Also, not sure the bait traps were checked.

2 weeks ago

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Lois Troy, OH

I worked with Aptive before and they were great. Brian was professional and answered all my questions.

2 weeks ago

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Martha Charlotte, NC

I appreciate the technicians and their service, but the scheduling is not good. The communication is awful.

2 weeks ago

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Madeline Shirts Anaheim, CA

We had a bad experience with the company and thought we’d give you a try we’ve been very pleased

2 weeks ago

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Scott Mcginley Long Beach, CA

Aptive does a fantastic job and pays special attention to areas that you are concerned with. GREAT JOB!

2 weeks ago

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Marie Jean Pierre Miami, FL

The company earned a good reputation, due to their good work ethic. However, they are extremely expensive.

3 weeks ago

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Joyce Arlington, TX

The tech was very good. Did a great job. Gave me five minutes notice he was coming. He was several days late coming.

3 weeks ago

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Martin Piedra Flowery Branch, GA

In the past I have had extra pest and you were prompt to address this. Now I’m concern everything is web based and harder to make changes.

1 month ago

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Heather Patin Pasadena, CA

They have great customer service and are affordable, but we are still consistently seen ants and baby crickets in my bathroom at our 3rd month

1 month ago

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Jesse Milden Seattle, WA

Service and communication has been good. There has been some miscommunication with some appointment times… but generally good.

1 month ago

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Mike Malloy Boulder Creek, California

Aptive is good about removing webs from outside windows, doors, and fences. We live in a windy area and webs can be a problem.

1 month ago

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Debbie Foley Ashburn, Virginia

Dallas was very professional, polite, and courteous. He did his work thoroughly and efficiently. He listened to my concerns and addressed them.

1 month ago

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Robin Dayton, OH

I needed a company to keep my house free from bugs

6 days ago

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Reply from Aptive Pest Control

We're glad you chose Aptive to help keep unwanted pests out of your home, Robin! We know how important it is to feel comfortable in your own space, and we're happy to be part of helping you achieve that. Thank you for giving our team the opportunity to care for your home. We appreciate your trust and look forward to being here whenever you need us!

-Alexis, Aptive Care Team

Oct. 21st, 2026

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Sharon Clermont, FL

Not happy with company I was using at the time.

6 days ago

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Reply from Aptive Pest Control

We know finding the right pest control company for your home is important, and we're glad we were a better fit, Sharon. We appreciate you choosing Aptive and would love the opportunity to provide the kind of dependable, thoughtful service you're looking for for years to come. Thank you for giving our team a chance to make a great impression!

-Alexis, Aptive Care Team

Oct. 22nd, 2026

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Smita Sunnyvale, CA

We are returning customers and that says it all

6 days ago

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Reply from Aptive Pest Control

That really does say it all, Smita! There's no better compliment than having customers choose to come back to Aptive. We're so happy to welcome you back and truly appreciate the trust you've placed in our team once again. Thank you for giving us another opportunity to care for your home. We're glad to have you with us!

-Alexis, Aptive Care Team

Oct. 22nd, 2026

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Beth Rich West Bloomfield, MI

Come back as needed with monthly payment

6 days ago

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Reply from Aptive Pest Control

We're glad you appreciate the flexibility of our service, Beth! Having the option for additional treatments when covered pest concerns come up is an important part of our Aptive Promise, and we want you to feel supported whenever you need a little extra help. Thank you for choosing Aptive and trusting our team to handle your pest control needs. We really appreciate your support!

-Alexis, Aptive Care Team

Oct. 22nd, 2026

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Terry Manteca, CA

Aptive has been great if you get a good technician, which is a hit and miss.

1 week ago

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Ann Walnut, CA

It took 2 treatments and several weeks after the treatment to eliminate the pests.

2 weeks ago

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Julie Indianapolis, IN

Having great results . My technician was kind and did everything I asked . Very satisfied

2 weeks ago