Name: Aptive Environmental
Rating: 4.7

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Madhavan Ravi San Ramon, CA

We were really impressed with Grant and others who have previously serviced our home. Grant patiently explained what he was here for, provided us with solutions for indoor silverfish sightings, addressed one-off concerns well aside from the routine service visit.

2 years ago

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Kenneth LaMontagne Morristown, NJ

We experienced more activity after the warm weather. Aptive provided a follow up visit to attend to the issues free of charge. This service was timely and professional. We really appreciated Calville S for being very thorough. Best, Ken L

2 years ago

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Jamie I. Rochester, MI

When Aptive Environmental assigned me account manager, Terri Z, communication became quick and easy. My most recent service exceeded expectations. Kenneth L was on time, called ahead, listened to our needs and was incredibly thorough. I would love to have him be our Service Pro again in the future. -Jamie I.

2 years ago

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Sandra Long San Diego, CA

The use of more environmentally friendly materials. The technician was very thorough and helpful. I wish you would give the name of the technician when you send out review requests as I probably don't accurately remember. I think his name is Frank

2 years ago

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Inna Potapenko Circle Pines, MN

If I could always have Erich W-B as my service tech I would be extremely happy! He is amazing!! Answered questions that I would of thought to ask later after he left. Went into detail and made sure I understood it. Just amazing!! Can he always be my service guy!?!

2 years ago

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Kenneth Hampton Houston, TX

I want to celebrate Jacob for a tremendous job on completing an inspection at my home today. Often technicians will ask if you have any concerns out of habit, but Jacob listened, addressed and followed up on all my concerns today.

2 years ago

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Mike Baldi Canonsburg, PA

Customer: Mike B. The technician, John R, did a fantastic job, asked if there was anything specific needed during today's visit, explained the processes and treatments being applied, was professional and courteous. He worked quickly and effectively. John provided pictures that showed specifically what was done today.

2 years ago Edited June 20, 2022

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Amber Cook Port Saint Lucie, FL

Nicholas P was by far the most thorough technician to come to my house since I started service with Aptive. He was knowledgeable and addressed all my concerns while explaining what he was doing. Please find more like him. A+++++ Amber and David Cook

2 years ago

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Amy Sheridan Zeeland, MI

My technician is Kevin and he is just a joy! He communicates clearly before he arrives, when he arrives and after he leaves giving me a detailed description of what he did. I appreciate the level of customer service he provides!

2 years ago

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John Evans San Diego, CA

I have been an Aptive customer for a few years. Today’s visit was performed by Eric. He provided outstanding customer service today and was focused on performing a totally satisfied customer experience. I must say a job well done and a very satisfied customer. Thanks Eric

2 years ago

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Lisa Conforti Huntley, IL

My technician Steven did a fabulous job doing preventive maintenance and taking care of the webs inside my screened porch and around the doors and windows. He followed up with me before and after services were complete. His performance was outstanding, taking pride in his work and representing Aptive in a very favorable light.

2 years ago

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Yvette Agoura Hills, CA

Timothy M from Active completed service on my property on March 9, 2022. Timothy was punctual, professional, personable and polite. He was thorough in combating those pesky insects: Ants & Aedes Mosquitoes that have invaded SoCal in the last three years. A Big Shout-out to Timothy as an excellent technician.

2 years ago

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James Hansen Port Saint Lucie, FL

Nick P was great. Did everything he said he would and also did not leave my gate open when he left the property. In the past we have had some of your techs leave it open and the dogs got out. I would prefer Nick to be the one that does my property if possible. Thanks.

2 years ago

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Igor Miniailo Austin, TX

Doric S made a great service today for us, he usually makes advices and describes concerns when something concerning gets to his trained eye. Also, last year he helped me to deal with rodents, which was a real deal! Highly Recommended!

2 years ago

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Orchid M Danville, CA

I don’t usually leave reviews but Grant has gone above and beyond to provide service for our home in the Bay Area. He is very pleasant to talk to. Very personable and through. He always makes sure that we are satisfied with our service. When people care about their job and clients, it shows.

2 years ago

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Hanna Roman Queens, NY

I’ve been very pleased with my service from Aptive. Don G. is a wonderful technician. He was polite and respectful. He explained everything in detail and took time to listen to my concerns. I highly recommend Aptive and Don!

2 years ago

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Susie Brown Camarillo, CA

They address any issues & problems I’m having immediately & each representative I’ve talked to have been extremely kind & helpful in getting anything I’ve called about resolved quickly. They are a Spectacular Company to be doing Business with‼️

2 years ago

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Stephanie G Carmel, IN

Leslie M was my tech today and she was very polite, respectful of my home and did exactly what I asked. She went above and beyond by covering her wet shoes from the rain and leaving me with some traps for the spider my son saw in the basement. I hope we catch it!

2 years ago

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Christin Williford Clarksville, TN

Lionel did a fantastic job and was very detail oriented to ensure that I would continue to not have a pest issue in my home. We have used Aptive for the past 2 years. Spiders in my garage/windows are always my biggest concern and Lionel made sure to treat these areas with extra care. Thanks Lionel for listening and going above and beyond.

2 years ago

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Shawn Bohannan Seattle, WA

Brandon did a great job of servicing our home today and gave a great explanation of the condition or our home. Asked multiple times if there was anything he could address in regards to the services provided by Aptive. Brandon is a great asset to your team!

2 years ago

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Nancy Kussman Dayton, OH

Aptive was here today and tge service is excellent as always. I told him about mice. Immediately he set some traps and informed Me they will come back and remive the traps. No extra charge. Part of my quarterly payment. He was so helpful and nice. Thank you.

2 years ago

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Katie Tilley Dallas, TX

Service technician was great and accommodating. The scheduling dept, however, needs to do better at making and notating changes to appointments. On multiple occasions I have called to reschedule or request a certain time frame and that info never gets relayed to the service techs. It has happened on multiple occasions and the poor techs are left wasting their time.

2 years ago

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Jet Channelview, TX

Great service from Mohammed today! He serviced the discussed areas around the house and in the garage, treated the yard and flower beds for pests, took care of a wasps nest and even sent pics of specific areas with notes. Highly recommended! Thanks Mohammed!!

2 years ago

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Marc S. Abingdon, MD

The company is very efficient and flexible in setting and following up on appointments. Our recent service was provided by Timothy G and he did an excellent job treating all the areas of our home that we were concerned about,

2 years ago

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Nate Jones San Antonio, TX

The team at Aptive Environmental always do a great job! They call before they arrive, let you know when they are there and let you know what they did before they leave. Cory F came by again yesterday and he does an exceptional job. Takes his time and is respectuful of your home 10 out of 10!! I highly recommend Aptive Environmental!

2 years ago

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Deborah Johns Canonsburg, PA

I feel that I am good hands with your service. Jamie M gave detailed explanations of all the service that she was providing today. As a detailed person, that is SO important to me. Her professionalism and courtesy was very appreciated.

2 years ago

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John Hedges Cedar Park, TX

Joel S performed our quarterly treatment today and did a fantastic job. He was very courteous as well as highly attentive to areas of concern and applied all product in a thorough and consistent manner. Hope to get him again for future treatments.

2 years ago

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Edward St. Croix Deerfield Beach, FL

Alban was very explanation and conscientious in his service today. I explained the situation with ants and he applied a disciplined approach to dealing with the pests. On a scale of 1 to 10, I would rate Alban a 12. Interpersonal, articulate and customer satisfaction focused. Clone more techs like him.

2 years ago

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Jessica Erbentraut Brooklyn, NY

Aptive has kept my house free of unwanted bugs! The technician, Thomas J, was very informative and on-time. He made sure to ask if we had any issues with bugs inside the house or if we needed any specific areas targeted. We are very happy to have Aptive taking care of us!

2 years ago Edited May 16, 2022

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Naomi Y Haymarket, VA

Alexi, from Aptive, did a very thorough job going through the requested areas to look for any signs of pest issues. He took respectful care of my house as he performed the treatment. Alexi patiently listened to my concerns and addressed them with either information or with actual treatment. He is a true professional! ~ Naomi Y.

2 years ago

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Kenyana D. Mableton, GA

The technician was was professional and extremely thorough. He explained the process of treatment and helped me understand why he was applying the way he did. He expressed how much he loved his job and it showed through his work ethic.

2 years ago

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Joanne Nicoletti Pittsburgh, PA

The technicians are great, especially the two gentlemen who were at my home this morning. Very attentive to my concerns and offered additional recommendations. I like the verbal report when they are finished. Also note I gave my new Discover card information with the last visit so it would be on file for automatic payment.

2 years ago

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Clarissa Garza

The young gentleman was very polite and thorough about what he was going to be doing today. When he left, he went over the payment process once again to assure that I understood. Thank you sir, for your outstanding workmanship!!

2 years ago

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Anna D. Smyrna, TN

My technician, Dylan, did a great job today. He was respectful of my home and property. Provided comprehensive service and explained everything he did and why. Also made some suggestions for dealing with issues relative to my property. He was friendly, polite and very knowledgeable. I was very impressed.

2 years ago

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Carson Greenhaw Aurora, CO

Avery, who services our home, is amazing! He always asks if there are any specific things he can help with and gets it done. They are a great company with a great product but it is the great people and how they treat you that puts it over the top!

2 years ago

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Susan Leavoy Durham, NC

What I dislike about company most is that they schedule revisit earlier than it should be done. I can’t text back but have to call. What I like most about the company are the service techs. That are all pleasant, get the job done quickly, willing to answer any questions I might have, text me with estimate as to when will be arriving.

2 years ago

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Turning your pain into purpose R Easton, PA

Very professional, helpful, and informative. They definitely know what they’re doing. We had a problem with an ant infestation during the Summer. We called for someone to help with the problem and ever since then I haven’t since a single one.

2 years ago

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Brenda Hernandez Rosenberg, TX

Adaptive has been providing great service to our home for more than a year. They always arrive when they say they will and so far the techs do a good job. The recent tech, Shawn, made sure he addressed our concerns and did a professional job.

2 years ago

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Vikki G Thousand Oaks, CA

Kyle W called to let me know he was on his way. When he arrived, he asked me if I had any concerns or areas I would like him to focus on. He was super fast and efficient. He treated my garage while we chatted about our respective holiday plans. He was friendly and helpful.

2 years ago

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Carrianne Photography Algonquin, IL

We’ve had Mike two months in a row now. He’s phenomenal. Professional and attentive. Has truly addressed all of our pest control needs and given 110 percent each time he’s been here. Please continue to send him to our property!

2 years ago

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Dennis Overland Park, KS

The service tech, Angel, came today to perform our quarterly service. He was very professional and thorough. He listened to my needs and concerns and addressed them all without hesitation and offered several insights on how to control pests. I am quite pleased with his service.

2 years ago

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Jessica Velez Miami, FL

Austin is amazing! He explains exactly what he’s going to do before doing it so we know what to expect. He is professional & courteous. We have seen much improvement since our first appointment with the company. Would definitely recommend!

2 years ago

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MistyB CA

Eric was very personable, friendly and thorough in servicing my outdoor and interior areas. Hands down, the best technician that has serviced my units this far. I will definitely be requesting him from here on out. A+ Service.

2 years ago

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Robert W Wilson Wake Forest, NC

They really have the friendliest employees in the business, and I’ve used a lot of their competitors. They always go out if their way to make sure I’m happy and they’re very honest about what can a cannot be done with certain bugs ( spiders)

2 years ago

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Brvo Houston, TX

Helpful, polite and great service from tech, I asked for help with traps but then also asked him at the last minute to take care of some wasps. He took care of that with no complaints and very quickly, a great tech that deserves a raise!!

2 years ago

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Jason McCaslin San Francisco, CA

All the technicians are very polite and are very easy to work with. What I don't like and I'd like to see is a two week notice ahead of time the set up a time for them to come and not sit at home all day waiting for them to show up. I'll be contacting the office to see if this can be arranged.

2 years ago

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Jera Glover Kansas City, MO

Very prompt getting my service done today & I appreciated Angel, who serviced my house, giving me a heads up before coming. I have 2 dogs, so this helped make sure they were in the house safely & did not get out when Angel entered my back yard! He gave me a very thorough update via text as well on what he did today. Great job Angel!

2 years ago

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janice canady Concord, NC

The technician Josh was very curious and therapy with the explanation of questions I asked.He seemed to enjoy his job. He was very knowledgeable about the different pest. He explained the process for treating all areas on the yard.

2 years ago

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Debbie Ellis OR

I wasn’t home for this treatment, but my neighbor was there to assist. She said Ben was best technician we have had: very friendly, seemed to want to do an excellent job (spraying places no one else has worried about before), and truly liking his job. She was so pleased with his services.

2 years ago Edited September 19, 2022

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Sonia Pavon Chicago, IL

I truly love this company! They are very professional very very friendly they care about their customers I have had issues in the past but they have been resolved very quickly I would recommend this company for anyone who is having problems with mice or rats or bugs

2 years ago