Name: Aptive Environmental
Rating: 4.2

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RL265 Bay Village, OH

I'm always happy with our aptive service! The technicians are friendly and knowledgeable and most of all, IT WORKS! After putting our service on hiatus for a season, I deeply regretted it. Pests were starting to return, so I called and set up an appointment (their customer service department was very helpful too!) and bye bye bugs!

4 years ago

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Janice Riggs Commerce City, CO

I love the communication that Aptive provides. I always know when they are coming. They always listen to my pest concerns and provide excellent service. Today, Don F went the extra mile and picked up all of my pups toys before treating our yard.

4 years ago

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Janet Croucher Bel Air, MD

I received a treatment today and was very impressed with Cedric. HE was extremely polite and very nice to my dogs - even gave them some dog treats. I explained the problem I was having and told me why I was having the issue. I also like that he went into detail of how he serviced my house today.

4 years ago

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tdogseitz Ellicott City, MD

I have enjoyed the Aptive service so far. After two treatments I have already seen a dramatic reduction in the slab ants around my home. The service techs are extremely friendly and diligent and really work around your needs. They are respectful to the property and to my family's well-being. I highly recommend.

4 years ago

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Debbie LeBlanc Monroe, WA

Clayton the Aptive Technician is very nice to work with. He went into the crawl space and reset and rebaited traps. Made sure I was aware ahead of time by texting me which I appreciate. He's been to my house and knows the trouble spots I am concerned about.

4 years ago

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Kathee Colman Walnut Creek, CA

Tyler does an excellent job. He makes certain my pets are all inside and always asks if we have any special requests or problems. He is thorough, professional and gets the job done. I have always had great service from Aptive.

4 years ago

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Frankie Smith Riverdale, GA

Michael, my technician was great. He stood still and listened to my concerns. He was very polite and courteous. However, I’m not pleased with Aptive, who ever did my scheduling, had me down for an evening appt instead of morning. My was appt time was supposed to be 12-1p. I called Aptive at 2:35 p to check on service. Michael did a great job.

4 years ago

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Sandra Dela Cruz Woodland Hills, CA

This is the 2nd time I got the service and with my first experienced with the first tech was the same with Leroy S, polite and well mannered besides being friendly. Patiently covered every space of my house. I am happy with the services so far.

4 years ago

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Iris Rivera Orlando, FL

Their service is professional and convenient. Their technicians are always extremely polite, courteous and knowledgeable. They take the time to explain what’s being done and what the follow up should be. Anthony is a true asset to Aptive, give him a15 out of 10!

4 years ago

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Vikki Middlebrook Phoenix, AZ

The technician showed up and was polite. He wanted to know what issues we had. Then he treated the home. When he was done he knocked on our door and asked if we needed him to review or do anything else. We discussed a problem area and he said let me go back to that area again. The service was great!

4 years ago

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Roy Bise Wadsworth, OH

The person who sprayed our residence was wonderful! And he was very professional and personable he wore shoe coverings they weren’t dirty when he came in the house he noted different problem areas that was great and I appreciate his courtesy and willingness to do his job and do it very very well!!! Give this very professional man a raise!!!!!

4 years ago

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Ken White Blue Springs, MO

Alex D went out of his way to make sure my pest control needs were met. He also educated me on specific areas that would promote more pests. He was personable and professional. I appreciate him going the extra mile for me and my family. Thank You Alex Ken White

4 years ago

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La Keia Bratten Charlotte, NC

Today was our first appointment and Tyler was amazing. The whole process went smoothly. Tyler is so knowledgeable and a pleasure to work with. We will definitely recommend Aptive Environmental to all of our friends and family.

4 years ago

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S cellini Aliquippa, PA

I appreciate how thorough Aptive representatives are ... especially Reis. I just received probably the most in depth report of the work that was performed. And w/pictures! Thank you very much for sending caring employees who seem to enjoy their job! Refreshing Sharon

4 years ago

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Dominique D Wilmington, DE

I like the environmentally safe routine that Aptive uses! I have also always had really good customer service when I’ve needed it and when I am home during their service to my house! This last visit on 9/4/21- the tech was awesome! He took time to listen to my concerns about the problem areas I’ve been having, treated those concerns and reminded me I can call between service if/when experiencing any problems! He was kind & friendly! Thank you!

4 years ago

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David Zeigenfuss Broomall, PA

Overall, my experience as a customer for the past 2 years has been good. My last service with Justin 9/3/21 made my experience with Aptive that much better! Justin was persistent when it came to my ant problem and at times, my ant issue seemed more important to Justin than even myself. Great job Justin! Big thanks for your persistence Justin!!

4 years ago

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C. O'Neil Las Vegas, NV

Techs who are always polite and conscientious. Today (9/3/21) Edgar came and did a thorough spraying/wiping down and took special care of the ants around my shed area. A very nice fellow. You have a great employee in Edgar...keep up the good work Aptive!

4 years ago

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L Goldsmith Ladera Ranch, CA

We are always notified well in advance of their visit and all the guys that show up are super nice and well equipped to handle our needs. I would recommend this company to anyone looking for a reasonable priced pest service.

4 years ago

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Happy Customer Spring, TX

They are environmentally friendly and not harmful to pets. They are concerned about your problems and work hard to eliminate those problems. They understand bad “bugs” and use pheromones or other means to deter the bug population without actually killing all the good bugs, bees and butterflies in the process! And their new service now includes whole yard treatment for fleas & red ants (instead of spot treatments). You can add mosquito services too! Or garage door & garage services also, to keep the bugs out.

4 years ago

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Brenda G Orlando, FL

Sterling, our technician was great! He called when he was in his way, arrived within the stated timeframe, was professional and very thorough. We identified a couple of problem spots which he treated, but he found others we weren’t aware of and treated those as well.

4 years ago

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Elgin Scott Los Angeles, CA

Fast m, knowledgeable and respectful staff. I call them all the time i between scheduled treatments and never an attitude. They have a tech out in a few days. Excellent service and product for the value. Highly recommend. While I am a customer this review was in no way solicited by Adaptive nor any of its employees.

4 years ago

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Rick W Amherst, OH

Malik was very polite and told me what he would be doing around my property. He showed me the hornets nest and said that he would remove it & he did. He also asked if I would like my garage treated , I said yes. He did great job and let me know when he was done and what he did. I applaud his great service.

4 years ago

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Sheri Hubner Blue Springs, MO

We have been using Aptive for the last 3 months. They are very thorough. They have helped with specific needs. They are more than willing to come back in between regular visits if there are more signs of pest. Our technician was friendly and very respectful.

4 years ago

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Rhonda Schnelle Portland, OR

We have had service for a few years but for some reason this year we had an invasion of ants this year. Never had the problem before but working with Case he took time to listen and go the extra distance to make sure our problem was dealt with. Best service ever and such a nice young man

4 years ago

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Sanders Kirkland, WA

I love the way each service rep that’s been here, last one was Seth, listens and shares info and problem solves with me. Also, they will come back, no charge, anytime if I feel more treatment is needed. They’ve all just been great to work with! Thanks so much.

4 years ago

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Colleen Lucas Chesapeake, VA

My first service was with Tina. She was efficient, professional & very personable. She answered all my questions & addressed my concerns patiently. She is an excellent service representative for your company. I request her ongoing for pesticide treatments. Thank you. Colleen Lucas

4 years ago

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Karin Moran Seaford, NY

Great customer service , the two gentlemen man that came over were very thorough and explained everything they did in great detailed. They were also very thorough in terms of inspecting the entire house and taking care of all the insects and rodent entries .

4 years ago

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Dawn Beasley Clute, TX

Walter was very courteous. He let me know he was here to do my mosquito service. He also came back to the door and let me know where he treated. He treated some ant hills as well as went back and treated a wasp nest he found. I feel my house has the best protection it can have.

4 years ago Edited October 13, 2021

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Stacie Dupey Saint Joseph, MN

This is our first time using a service like this. I was hesitant but so far the service is great! Ruben M. came for our initial service and he was very thorough, kind, informative and made sure I didn’t have any questions. I was very pleased with his service and everything he did. Stacie D

4 years ago

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Dan Dunaj Saint Paul, MN

Shawn G did an amazing job on refreshing our outside as we were getting spiders, ants and mice more than, as the last treatment wasn’t anymore completed to just the front yard and the shutters on the front. He was friendly to our kids and dog. Thank you Shawn!

4 years ago

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Misti Jorges San Antonio, TX

I had Tyler D T as my technician to help get rid of ants in my house. He was incredibly nice, respectful, and fun to talk to. Very easy-going and ensured he got everywhere in the house where I was having problems along with keeping my kids in mind with the treatments. Definitely recommend.

4 years ago

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Jason Belmont Trenton, NJ

We got referred to them by a neighbor who has used them for a few years, the technicians listened to our concerns and have dealt with issues we have had. Omar S, was our technician yesterday and he listened and dealt with our problem with concern and professionalism. I would recommend this company to anyone.

4 years ago

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Rafael Austin, TX

Tyler T is a professional with an eye toward customer satisfaction. He handled our insect infestation with alacrity and vigor until it met our satisfaction. He is thoroughly knowledgeable about entomology. I’d recommend him to all your pest control needs.

4 years ago

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Jennifer M San Antonio, TX

Noah did a great job today! My daughter has woken up with bites for the last two days and he was very thorough in spraying the house and letting us know what the possible culprits could be. Really appreciated the extra time. Thanks again Noah. -Jennifer M

4 years ago

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G. A. Baca II Simi Valley, CA

Cody A went beyond the scope when It came to respraying my yard. He was very polite and assured me he'd take care of everything and he did with out hesitation but with understanding. I wish you could get more than $5.00 Cody you certainly deserve more for your excellent work ethic.

4 years ago

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John Neu Perkasie, PA

Our technician, Diana, was friendly and polite. She listened carefully to our concerns, explained the treatment she would apply, then got to work on the problem. She also explained any lingering odors there may be from the treatments she applied.

4 years ago Edited January 20, 2023

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Sherla Glasgow Somerset, NJ

Patrick B was exceptional, he listen and understood what was needed. He went above and beyond and even removed spider Web from the out my house. I only want Patrick to service my property going. I’m extremely satisfied and happy with his professionalism and excellent work. Sherla G

4 years ago

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Andrea Jeppesen Minneapolis, MN

I had another yard service unexpectedly get scheduled while Erich was doing my first pest control treatment. Erich adjusted his plan to allow the other yard service to be completed and make sure I also got the best service from Aptive. I appreciated it!

4 years ago

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Michele B Aberdeen, MD

Our technician Cedric H was great. He came up with a game plan for future visits and had great suggestions. He was efficient, knowledgeable and did a great job. I’d recommend him and Aptive to anyone on the fence. Their quarterly contract is a great value and gives me peace of mind. Michele B. Havre de Grace, Md

4 years ago Edited September 14, 2021

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Cathy Lewis Edmonds, WA

Matt was our service technician and he spent a long time at the house doing a very thorough job and paying close attention to our problem areas. I appreciated his thoroughness and was very receptive to our specific needs. Thank you!

4 years ago

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Sarah McKinney Round Rock, TX

I live in Round Rock. And Matt just came to do our regular service. He was very professional and a super guy. I’m not sure if I’m writing this review so he’ll see it. But thanks again Matt! Keep up your great customer service!

4 years ago

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Roberto San Antonio, TX

Jordan P was very professional and knowledgeable while servicing the house. He explain to me everything he was going to do plus he asked what was my concern. He went above and beyond to make sure the work was done above standards. He made sure I was comfortable prior to him leaving and once again informed me what he had done.

4 years ago

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Mark Lefler North Richland Hills, TX

The service personnel show up and get started easily. Always come to the day they say and are courteous and professional. They ring the doorbell and notify when done, they speak to you through the doorbell camera if your busy, never an issue.

4 years ago

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Maria & Zac Wright Saint Cloud, MN

Aaron W is the best bug guy I have ever used. He was very knowledgeable, polite, and did well with the dogs barking at him like the wild chihuahuas they are. He fearlessly battled the spiders who had created a temporary alliance to battle this new stranger who would dare enter their lawn and try to remove the bugs. 10/10 would recommend again.

4 years ago

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Myra Suarez Sugar Land, TX

The service was great. The Aptive tech that came to my house was Tracy. He was very professional. He introduced himself, showed his badge, asked if I had any concerns, then explained what he was going to do. I’m so glad I went with Aptive.

4 years ago

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Silvia T Katy, TX

Chris did a very thorough job re-spraying for our ant problem! We really appreciate that Active is always quick to do any re-treatments necessary. They clearly do great job training their people, because everyone that's ever come out to spray over the years has been extremely kind and professional.

4 years ago Edited September 14, 2021

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Wayne Miller Sugar Land, TX

Jonathan S is very knowledgeable and very pleasant and friendly. He initially explained the treatment plan and about the various chemicals used. He did a very careful job treating my interior baseboards. He overall did a fantastic job.

4 years ago

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Amanda Hartlove Odenton, MD

Fast service where another company I called next appt was over a week to wait. Terrell was friendly and funny. Fast service and on time. Love the 24 month plan where I can get a spray every few months to keep the bugs away! Seems we have an ant issue every summer so we need this service. Highly recommend.

4 years ago

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Kristen Renkes Oakdale, PA

Setting up service was an easy process. The technician was friendly, explained the process before getting started, and explained what would happen between today and their next visit. If I have any issues before his next visit, I can call anytime for free additional services.

4 years ago

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Yelena Shmurak Newtown, PA

A second Aptive (pest control) visit, served by Juliette. Very pleased and happy with the last serves! Juliette was very nice and experienced. Explained every step she was doing, and professionally accomplished that, didn't miss any corner! :) Definitely want to continue using her serves. Thank you Juliette!!!

4 years ago