Name: Aptive Environmental
Rating: 4.7

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Mark S Lewisville, TX

They were in our area and stopped by. We recently moved to our new location and pest control was on my list of “to-do” items so the timing worked out well. The sales guy was very courteous and informative and friendly. After the service that afternoon, we were pleased with the amount and quality of work the technician performed.

2 years ago

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Rhea DiSanti Dallas, TX

Aptive Pest Control provides quality service with great customer care. I get texts reminders when they are arriving. I get a friendly reminder that this is pet friendly, but wait 1 hr to let everything thoroughly dry. TYVM Always APC

2 years ago

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Christopher Blair Kingwood, TX

Technicians are always courteous and professional. Phone reps are actually available to speak with in a timely manner. My tech takes pictures and texts them to me of the work done when I’m away. My favorite is the no-fuss reservice they offer.

2 years ago

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Melinda Stratton Tulsa, OK

When they come to treat my house I always get a text and we work out the schedule. I travel so am not home but they work with me and are very good at getting it done even with my crazy work schedule-so tolerant and I appreciate this a lot!

2 years ago

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Best Company La Puente, CA

The man who came to my house today went out of his way to help me identify what was eating one of my citrus plants. He and others I have had make a concerted effort to find out my needs and then take care of them. I am very happy with the service that is provided by Aptive.

2 years ago

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Rommen Tucson, AZ

From day one, the entire team at Aptive has been great and very responsive. Since using, we’ve seen a massive decline in bugs/insects. Great company who really cares about their customers. Highly recommend the team at Aptive!

2 years ago

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Dessa M Stewart Indianapolis, IN

I have been using Aptive for years for keeping spiders and ants at bay.. they do an absolutely FANTASTIC JOB, and are ALWAYS willing to go the extra mile. Highly recommended by me. My technicians are always courteous and conscious of details.

2 years ago

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Rosy Philadelphia, PA

I was tricked into signing an 18 month contract after being told that I was signing to confirm my first evaluation appointment. But the exterminator Darlene that came out was extremely kind thorough and super quick. Her knowledge was very admirable.

2 years ago

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JL Columbus, OH

Always get friendly and professional service from the people who come to my house. Recently a salesperson was in the neighborhood and stopped by to ask me if I was satisfied with the service , and asked if I had any questions or concerns. Great way to do business!

2 years ago

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Educator1953 Owasso, OK

The service was excellent. Our technician, Rustin, was patient and thorough and kept us informed of what he was doing. He sent texts and pictures to us of his work. We were very satisfied with Aptive and plan to stick with their program.

2 years ago

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Olivier D San Antonio, TX

I had my home in San Antonio serviced by Bastien Ma who was fantastic. Company is always very punctual, friendly, and gets the job done fast. They also provide a full summary of products used, how much, and links to information about what they used. It helps me feel comfortable as a pet owner that the chemicals used won't risk any of the animals.

2 years ago

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Nikki Mitchell Lawton, OK

After first application we still had mud dobber nests all around the house and the mud dobbers were all over our back porch. We were killing them every time we went out there. The second time, Lenny knocked all the mud dauber nests down so we will see. Its only been 2 days. Both Technicians were very friendly and knowledgeable. Tanner is the one who sold us the plan and he was great! Very nice, knowledgeable, and personable.

2 years ago

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Gill M Centreville, VA

Alexi called 30 to 50 minutes before he arrives. He was very thorough with his work, listened to all my requests very carefully. Aptive always does a great job with their work. Highly recommended. Happy customer in Centreville, VA.

2 years ago

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Beatrice Adame San Antonio, TX

I really enjoy having Aptive pest control. They always confirm appts and are very friendly and thorough. Andrew K was very good and listened to my concerns and addressed them. I feel confident taking my grandson outside! Thank you Andrew!

2 years ago

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Marilyn Paulis-Kneski New York, NY

I appreciate the courtesy of notifications from Aptive regarding my service appointments. I receive a text reminder the day before, a text alert 20 minutes before their arrival, and they ring the bell to announce their arrival and again upon completion.

2 years ago

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Lilia Castro Helotes, TX

Jarrett T from Aptive came to provide a complete pest control treatment. What I liked about this service is that he was friendly. It gave me complete confidence that if I saw any pests around, after his service, I could call and they would be over right away. Thank YOU Aptive for a great service.

2 years ago

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Joseph Kulakowski White House, TN

I enjoy the professional service. Every Aptive representative has been courteous, considerate and informative. They listen, understand the issue and take steps to ensure the pest issues are resolved. They also ensure customers know they can be contacted whenever an issue outside of the quarterly routine care visits arise.

2 years ago

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Bri Ting Plano, TX

Ricardo was fantastic and arrived on time for my appt to service my home. He quickly noticed we had sugar ants and shared how best to treat the inside and exterior of my residence. I am very satisfied w the work he did for us this summer.

2 years ago

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Michael Austin Dallas, TX

Joseph texted to let me know he was on his way. He arrived within the time we agreed upon, he completed all tasks and spoke to me afterwards to let me know what he has done and when he would be back. Over all very professional first visit.

2 years ago

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Tammy Eaton Pittsburgh, PA

Great first impression of company (this was our first service with Aptive) - Don was very professional and informative - provided a very thorough description of the services provided and what to expect in the upcoming visits.

2 years ago

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R Weaver Dickson, TN

I have been having Aptive treat our home for a while now. We have seen a big decline in spiders and red wasps. Very happy with the service and for our techniciann Zeke who does the treatments. Very courteous, helpful and always asks if we need any specific issues handled. Great service!

2 years ago

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Josh Gill Fenton, MI

Andrew J and his other associate were excellent. They communicated their arrival time and met it, explained the process in detail and answered my many questions, they also went above and beyond in the application process by treating hot spot areas that i missed. They were pleasant, clean, and professional.

2 years ago

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Suzy Kim Edison, NJ

Everyone was very helpful. We especially liked Juvone S and would love for him to come back for the next spray. He was very friendly, nice and personable and really took the time to listen to what our concerns were. He is a great employee and did a great, thorough job! Suzy K.

2 years ago

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JP Jacques Wood River, IL

Isaiah (Technician) was very friendly and knowledgeable of the service to be performed. He answered all of my questions quickly, and put my mind at ease with any concerns I had. He kept me informed of the steps he was on, and sent messages and short videos showing what he was using and doing. - Jon J

2 years ago

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Nick C. Minneapolis, MN

I had a rep sign me up on Tuesday and had a technician by Wednesday afternoon. Kyle H was my technician, and he was great. He went through all of the terms of service, services provided, double checked what my pest problems were and was pleasant to talk to. Thanks for your work today Kyle!

2 years ago

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Dena K Houston, TX

O Donnie I with Aptive Environmental did an excellent job of protecting our yard against pests. He asked before he started treatment if we had any trouble areas or special requests. He was very efficient while spraying and cleaning insect nests. I appreciate his dedication to his work. Job well done, Donnie!

2 years ago

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Robert V San Antonio, TX

This rating is for Aaron the service tech. This rating is only for Aaron the service tech. He was great and he did as I asked exactly as I asked. I may have to fire the company Aptive though as they have stopped treating the same way they did last year. We'll find out in 30 days if this last treatment is going to do the trick or not.

2 years ago Edited June 30, 2022

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Mike L. Medina, OH

Everyone we've dealt with so far has been informative and professional. The sales rep did a great job of explaining the product. Amanda and her team were the technicians who came out and performed the service. They were courteous, professional, and thorough.

2 years ago

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Ann R Short Hills, NJ

I got a phone call and a great video message from Thomas J. who performed my service today. He was honest, positive, thorough, and kind! He communicated with me patiently and gave me all the information I requested. He repeatedly wish me safe and well and assured me of the services he rendered. Not being home for this service - this at least, reassured me that my property was well serviced.

2 years ago

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Shannon C Austin, TX

Aptive has been great at keeping our pests at bay. Any time we have new critters pop up, we just give them a call and they're out to take care of the problem. Our service technician, Joel S, is wonderful to work with. He's reliable, professional and never leaves without making sure he's done what's needed. Thank you, Aptive!

2 years ago

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Jennifer H Queens, NY

Don G is our service technician and explained it all to me in person in advance and took the time to circle back about the next service timeline and gave advice about what he observed once he serviced my property. Sincerely, Jennifer H.

2 years ago

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Crystal Dunkerly Baltimore, MD

Had amazing service today by my technician Cedric! I was not home to tell him where we were having issues but through text he was very attentive and responsive and let me know when he arrived and left and informed me that he hit all of the areas that I mentioned!

2 years ago

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jackie holdinghausen Arnold, MO

Our sales rep Carey B was awesome. Our technician that came to spray, Isaiah, was great! He was very thorough on what was going to be done, and kept us informed through text about what he was spraying. Very pleasant personality and very conscientious. Thank you and look forward to working with your company in the future.

2 years ago

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Pam S Valley Park, MO

Service rep Isaiah did a great job on my quarterly service. He cleaned the eves and siding removing all spider eggs. He sprayed inside and out and followed up every step of the process! Aptive provides great service and products.

2 years ago

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Julie Missouri City, TX

Technician sent me a text upon arrival. I met him at the door. He told me everything he was going to do and asked if we needed additional treatments. We are having fire ant issues so he used an additional treatment for them. He asked about our inside. I haven't seen anything inside so I declined that service today.

2 years ago

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Stephanie Wojno Bridgeville, PA

Aptive provides great service and communication. Our service provider, Daniel L is awesome! Always takes time to explain to me the treatment he will be doing and finds out if we have areas of concern. He set up sticky spider/bug traps for me at our most recent appointment and left me a couple extra to use over the coming months.

2 years ago

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Ashley Runals North Ridgeville, OH

YAN went above and beyond for us. He made sure we were taken care of and listened to any questions or areas of concerned her had!!! He was also super sweet and personable! Aptive is an amazing company, especially when you have hard workers like Yan!

2 years ago

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Jon Balionis Canonsburg, PA

Andrew S with Aptive Environmental serviced our townhouse recently. I am extremely satisfied with the work he did as well as his professionalism. He took the time to listen and address the specific concerns I had around the house and get the job done right.

2 years ago

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J Forsberg Champlin, MN

Aptive tech Kyle H alerted us via text of his arrival time. He was professional, friendly, and informative. Was VERY thorough in completing ALL of the spring services (about 40 min) and answered all of my questions. Really happy with today’s services!

2 years ago

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Antonio A

I like the flexibility with scheduling. The customer service is great, they deliver satisfaction. I wish there was a way to get the same technician every visit, but so far there's only been one problem . But nevertheless it's still a 5 star rating.

2 years ago Edited August 17, 2023

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sue ruffell San Diego, CA

He was very nice and he answered my questions. He did a lot of work around the front and back yard. Put up a few fly tapes and sprayed in side the garage. I was very impressed with this gentleman, he told me all that he did. It was nice to be home when he got here, I'm not home every time. Thanks

2 years ago

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David Wilde Dallas, TX

Vincent M did an excellent job! He was courteous, professional, thorough and quick. He knocked down the wasp nests from the eaves, sprayed the eaves and sprayed around the house, paying special attention to the problem areas. We received a thorough report of what he had done and what chemicals were used. Great Job Vincent! Thank You! C. Wilde

2 years ago

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Madhavan Ravi San Ramon, CA

We were really impressed with Grant and others who have previously serviced our home. Grant patiently explained what he was here for, provided us with solutions for indoor silverfish sightings, addressed one-off concerns well aside from the routine service visit.

2 years ago

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Kenneth LaMontagne Morristown, NJ

We experienced more activity after the warm weather. Aptive provided a follow up visit to attend to the issues free of charge. This service was timely and professional. We really appreciated Calville S for being very thorough. Best, Ken L

2 years ago

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Jamie I. Rochester, MI

When Aptive Environmental assigned me account manager, Terri Z, communication became quick and easy. My most recent service exceeded expectations. Kenneth L was on time, called ahead, listened to our needs and was incredibly thorough. I would love to have him be our Service Pro again in the future. -Jamie I.

2 years ago

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Sandra Long San Diego, CA

The use of more environmentally friendly materials. The technician was very thorough and helpful. I wish you would give the name of the technician when you send out review requests as I probably don't accurately remember. I think his name is Frank

2 years ago

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Inna Potapenko Circle Pines, MN

If I could always have Erich W-B as my service tech I would be extremely happy! He is amazing!! Answered questions that I would of thought to ask later after he left. Went into detail and made sure I understood it. Just amazing!! Can he always be my service guy!?!

2 years ago

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Kenneth Hampton Houston, TX

I want to celebrate Jacob for a tremendous job on completing an inspection at my home today. Often technicians will ask if you have any concerns out of habit, but Jacob listened, addressed and followed up on all my concerns today.

2 years ago

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Mike Baldi Canonsburg, PA

Customer: Mike B. The technician, John R, did a fantastic job, asked if there was anything specific needed during today's visit, explained the processes and treatments being applied, was professional and courteous. He worked quickly and effectively. John provided pictures that showed specifically what was done today.

2 years ago Edited June 20, 2022

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Amber Cook Port Saint Lucie, FL

Nicholas P was by far the most thorough technician to come to my house since I started service with Aptive. He was knowledgeable and addressed all my concerns while explaining what he was doing. Please find more like him. A+++++ Amber and David Cook

2 years ago