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Aptive Environmental

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9.9

Overall Score

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Kenyana D. Mableton, GA

The technician was was professional and extremely thorough. He explained the process of treatment and helped me understand why he was applying the way he did. He expressed how much he loved his job and it showed through his work ethic.

3 years ago

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Joanne Nicoletti Pittsburgh, PA

The technicians are great, especially the two gentlemen who were at my home this morning. Very attentive to my concerns and offered additional recommendations. I like the verbal report when they are finished. Also note I gave my new Discover card information with the last visit so it would be on file for automatic payment.

3 years ago

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Clarissa Garza

The young gentleman was very polite and thorough about what he was going to be doing today. When he left, he went over the payment process once again to assure that I understood. Thank you sir, for your outstanding workmanship!!

3 years ago

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Anna D. Smyrna, TN

My technician, Dylan, did a great job today. He was respectful of my home and property. Provided comprehensive service and explained everything he did and why. Also made some suggestions for dealing with issues relative to my property. He was friendly, polite and very knowledgeable. I was very impressed.

3 years ago

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Carson Greenhaw Aurora, CO

Avery, who services our home, is amazing! He always asks if there are any specific things he can help with and gets it done. They are a great company with a great product but it is the great people and how they treat you that puts it over the top!

3 years ago

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Susan Leavoy Durham, NC

What I dislike about company most is that they schedule revisit earlier than it should be done. I can’t text back but have to call. What I like most about the company are the service techs. That are all pleasant, get the job done quickly, willing to answer any questions I might have, text me with estimate as to when will be arriving.

3 years ago

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Turning your pain into purpose R Easton, PA

Very professional, helpful, and informative. They definitely know what they’re doing. We had a problem with an ant infestation during the Summer. We called for someone to help with the problem and ever since then I haven’t since a single one.

3 years ago

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Brenda Hernandez Rosenberg, TX

Adaptive has been providing great service to our home for more than a year. They always arrive when they say they will and so far the techs do a good job. The recent tech, Shawn, made sure he addressed our concerns and did a professional job.

3 years ago

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Vikki G Thousand Oaks, CA

Kyle W called to let me know he was on his way. When he arrived, he asked me if I had any concerns or areas I would like him to focus on. He was super fast and efficient. He treated my garage while we chatted about our respective holiday plans. He was friendly and helpful.

3 years ago

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Carrianne Photography Algonquin, IL

We’ve had Mike two months in a row now. He’s phenomenal. Professional and attentive. Has truly addressed all of our pest control needs and given 110 percent each time he’s been here. Please continue to send him to our property!

3 years ago

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Dennis Overland Park, KS

The service tech, Angel, came today to perform our quarterly service. He was very professional and thorough. He listened to my needs and concerns and addressed them all without hesitation and offered several insights on how to control pests. I am quite pleased with his service.

3 years ago

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Jessica Velez Miami, FL

Austin is amazing! He explains exactly what he’s going to do before doing it so we know what to expect. He is professional & courteous. We have seen much improvement since our first appointment with the company. Would definitely recommend!

3 years ago

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MistyB CA

Eric was very personable, friendly and thorough in servicing my outdoor and interior areas. Hands down, the best technician that has serviced my units this far. I will definitely be requesting him from here on out. A+ Service.

3 years ago

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Robert W Wilson Wake Forest, NC

They really have the friendliest employees in the business, and I’ve used a lot of their competitors. They always go out if their way to make sure I’m happy and they’re very honest about what can a cannot be done with certain bugs ( spiders)

3 years ago

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Brvo Houston, TX

Helpful, polite and great service from tech, I asked for help with traps but then also asked him at the last minute to take care of some wasps. He took care of that with no complaints and very quickly, a great tech that deserves a raise!!

3 years ago

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Jason McCaslin San Francisco, CA

All the technicians are very polite and are very easy to work with. What I don't like and I'd like to see is a two week notice ahead of time the set up a time for them to come and not sit at home all day waiting for them to show up. I'll be contacting the office to see if this can be arranged.

3 years ago

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Jera Glover Kansas City, MO

Very prompt getting my service done today & I appreciated Angel, who serviced my house, giving me a heads up before coming. I have 2 dogs, so this helped make sure they were in the house safely & did not get out when Angel entered my back yard! He gave me a very thorough update via text as well on what he did today. Great job Angel!

3 years ago

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janice canady Concord, NC

The technician Josh was very curious and therapy with the explanation of questions I asked.He seemed to enjoy his job. He was very knowledgeable about the different pest. He explained the process for treating all areas on the yard.

3 years ago

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Debbie Ellis OR

I wasn’t home for this treatment, but my neighbor was there to assist. She said Ben was best technician we have had: very friendly, seemed to want to do an excellent job (spraying places no one else has worried about before), and truly liking his job. She was so pleased with his services.

3 years ago Edited September 19, 2022

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Sonia Pavon Chicago, IL

I truly love this company! They are very professional very very friendly they care about their customers I have had issues in the past but they have been resolved very quickly I would recommend this company for anyone who is having problems with mice or rats or bugs

3 years ago

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Kim Ashworth Leesburg, VA

Michael Y took extra steps to be sure my house would get the best service and worked with my schedule. We communicated by text and phone calls. I will request that Michael be the person to service my house from now on. Sincerely, Gary and Kim Ashworth

3 years ago

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Kim K Carol Stream, IL

Our service tech Jon did a fantastic job. Our daughter's bedroom is in the basement and she has been finding some centipedes.. yuck! He spent extra time in the basement this time. He also found some hornet nest and he knocked them down for us. I would recommend active for anyone that wants a pest free home:-)

3 years ago

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Kohan John Carmel, IN

Coly was my tech. He was professional, communicative and friendly. Their product works and totally gets rid of the pests that find their way inside my house. Highly recommend this company, been a customer going on two years. Couldn't be happier.

3 years ago

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Cody Lovejoy Humble, TX

Darren R was an amazing technician who was polite and very professional. He was attentive to what was needed and where. I would be happy if he was my permanent tech as it’s a joy to have someone who is vested with their company and customer service!

3 years ago

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Premium tier holding group

Marcus was the technician that serviced my property first time using A pest control company he answered every question that I had making me feel confident of his workmanship and knowledge of the business. He was friendly and went above and beyond my expectations. if I could have it my way Marcus would be the only person servicing my house.

3 years ago

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Leora Willoughby Denver, CO

My experience with Chance was very good!! He was very thorough and professional. He went above and beyond to helpful with removing the spiders that I had in the crawl space and in the garage. I hope he will come back for the regular, quarterly service. Thank you Chance!

3 years ago

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Nel Ignacio Ft. Washington, MD

Great experience. Reginald did above and beyond that I did not see other Aptive representative did before. I was very impressed with his work. He is very thorough when he was servicing the outside of my house. I really like him.

3 years ago

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Angel Williamstown, NJ

The technician that came today was very professional, didn’t rush the job and also was sincere about the past problems that I had. That is really someone that likes their job and showed a good image of what a company should be like. The also accommodated me for the past issues so I can say anything bad about them !

3 years ago

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Tom H Concord, CA

So far all 3 technicians were excellent. Very professional and clean, job well done every time. Today we had Brian, he was professional, and clean. No more scary bugs, thanks to Aptive. Definitely will recommend this service to all my friends.

3 years ago

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Mike Reagan Denver, CO

Donald F. provided exceptional service. He asked questions to confirm our specific needs, took care to treat our yard and garage to eliminate rodents and he informed me of dynamics in our back yard that were likely causes of the rodents presence in our yard and offered some guidance on how to minimize their presence.

3 years ago

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Jonesp Jupiter, FL

We’ve been very happy with Aptive and controlling the pests. Andy has done a terrific job and we appreciate his expertise and professionalism. We appreciate the extra steps to clean the webs and bugs from awnings and light fixtures.

3 years ago

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Shelley Troy, MI

The technician Eric was very thorough and pleasant. He spent a lot of time here and explained everything. He was exceptional. I will request him for my next visit! I have had issues in the past with service but not this time! Thank you Eric!

3 years ago

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Steven Bisel Macomb, MI

My technician, Enrico, does a fantastic job and is always very professional for the appointments. He communicates ahead of his arrival and has been very flexible with times and the content of services needed. I appreciate his approach and transparency and would recommend him and Aptive for your pest control needs in Michigan!

3 years ago

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Baby Z Flores San Diego, CA

We just started with Aptive this year and our recent tech been doing a great job during their visits. Kalton was our first tech, introduced the product and service to us. Joshua P came in today and made sure he didn’t miss a spot in our place. They also provide a customer portal so we can review visits and track our payments and scheduling.

3 years ago

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Alice Chen Los Angeles, CA

Evan C is my technician today. He was on time since I requested an earlier appointment. He texted me before arrival and he was able to address my concerns about increasing activities of spiders and mosquitoes. He was very efficient and texted me back upon completion. I appreciated a seamless process specially when I was juggling with works.

3 years ago Edited August 15, 2022

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Samara Penn Savary Hillsborough, NJ

My service technician, Juvone S., from Aptive did an amazing job at treating my home and providing advice on preventing winter pest activity. He was thorough, friendly, and professional—probably the best technician I have had to date.

3 years ago Edited January 16, 2022

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Alex Deli El Cajon, CA

Been using their services for over a year. Happy with every time they come out, which is quarterly. If we see any extra bugs or pests, no extra cost to come out ad-hoc. Will continue to use moving forward and highly recommend.

3 years ago

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Annette Davis San Antonio, TX

The guy providing the service was very knowledgeable and extremely nice. I'm picky and afraid of bugs his professionalism put my mind at ease. He also asked about issues I didn't think about as well as knocked down a wasp nest. Great service!!!!!

3 years ago

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Natalie Troutman Lawrenceville, GA

My technician John Y was very professional, on time and friendly. He explained all my terms and conditions and the cancellation process with me. He explained the treatment service I would getting from beginning to end. He also explained the Joro spider situation to me. Excellent service!!! Also he was cute.. ;)

3 years ago

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Gioconda Tovar Houston, TX

Is a great company. Good services. The technicians are always attentive to detail. The company has great communication. The prices are good. I get the quarterly pest control services and they also check any time I need additional services. I like the communication is good and I can also interact via text and email.

3 years ago

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Gina Cramer San Antonio, TX

Joseph in San Antonio came out today and did an excellent job! He was incredibly communicative, professional, and helpful both before and during the service! I highly recommend Aptive Environmental for all your pest control needs.

3 years ago

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Kjmarshall3901 San Antonio, TX

Technician was very respectful and thorough. He explained everything he was going to do and answered all of my questions. He also made sure to address any areas I was concerned about and educated me on things I could do to help prevent future issues.

3 years ago

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chaz.muerer Austin, TX

I like how professional the workers are and how quickly they get the job done. My most recent experience with Tyler D was particularly amazing because he treated my garage without me even having to ask, which nobody has done before. I thank Tyler for his professionalism and attention to detail.

3 years ago

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Ty Ewell Las Vegas, NV

Technician was outstanding. His experience and knowledge fare exceeded others that proceeded him. His attention to details was outstanding. His desire for customer satisfaction was the best that I’ve experience from others that proceeded him. I was completely satisfied with the service he provided to me as a paying customer👍🏽.

3 years ago

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Charles Smith Jr Lake Hopatcong, NJ

Carlo did a great job today. He was by far the most thorough tech that I have had so far. I chatted with him and could tell he loved his job and took great pride in his work. A really nice guy and I hope I get him again for future visits Charles S

3 years ago

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Tim Walden Sioux Falls, SD

Erich was outstanding in every way. Showed care for my home, did a very thorough and complete job, courteous and communicated very effectively. He deserves many accolades. 100% improvement from last technician. I hope he can come to my home each time. Thank You!! Tim Walden

3 years ago

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Darnell Culbreath Kansas City, MO

Each time a technician comes, it reminds me of why I continue my service. Friendly, professional, and productive service! Anytime I need them to come back, they do so without any issues and it's always included with the previous payment. I'd highly recommend these pest control professionals.

3 years ago

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RBG Caldwell, NJ

Their technician, Centorin B, really impressed me with his knowledge, his friendliness, and his offer to wait in the front if I wanted to let my dogs out in the back before he goes back there to treat the yard. That was so considerate and greatly appreciated!

3 years ago

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Michelle McKinney, TX

Aptive has been our pest control company for several years. The techs that have provided this service have been both personable and professional. Aaron Wolf provided our latest service and went above and beyond to service our property.

3 years ago

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ELeah Nelson San Diego, CA

Company is responsive and thorough. Our tech, Juan P, is friendly, professional, conscientious and provided excellent information about a particularly creepy pest problem. (Thanks, man!) The products they use are eco friendly and their prices are competitive as well. Full seven out of five stars.

3 years ago