Name: Aptive Environmental
Rating: 4.7

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Gil La Mirada, CA

First time trying this company was a little leery at first but felt comfortable after the technician came and explain to me what their process was we walked around the house he pointed out some issues and said he would take care of them by the time he left he explained to me what he did very knowledgeable technician very personable I felt comfortable with him here around my family

5 years ago

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tom porter West Milford, NJ

i signed up on july 4,2018 and began to receive my 4 quarterly applications for ants.........as soon as the first application i noticed a great reduction in ant traffic,,,,,,,was very pleased,,,,,,,never needed a free reservice before the next application.........then in the spring of 2019 i noticed some ants again and got worried......so i called for a free reservice application........a service rep. named chris d came to the house and sprayed all around the house and even did some extra spots along the border of my yard and gave me a lot of good information.........he did a great job and i was extremely pleased the the free reservice. thankyou Aptive for the speedy service...

5 years ago

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Spencer Pleasant Grove, UT

I’ve had aptive for three years now. They have been an incredible company to work with and have always handled my bug issues in a timely manner! I called them because I thought I had a termite problem, turns out I had a major ant infestation in my garage. After opening up the inside garage wall aptive came and sprayed and within a week all the ants were dead. They even come between services when my wife starts to see something near the end of our quarterly visit at no additional charge.

6 years ago

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John Cuddeback

I was charged $230 for somebody to spray for nonexistent wasps.

5 hours ago

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Darth Babe

Didnt even know they came. No messages, no door knock. Nothing.

3 weeks ago

Reply from Aptive Environmental

We apologize for the lack of communication during your service. This isn’t the experience we aim to provide, and we’ll make sure to address this issue. Please feel free to reach out to customersupport@goaptive.com if you'd like to discuss it further or need assistance.

Oct. 17th, 2024

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Carla Lassiter White Plains, NY

I love how quickly the technicians respond and the thoroughness of treating the inside And outside of my home. I love the reservice option and how quickly appointments are made and completed.

9 months ago

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Jim Geraghty Whippany, NJ

Great pre visit communication, great post visit communication. Could not have been happier with the service from Ja'mere today and the overall service provided by adaptive on each visit.

9 months ago

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Donna Salvo Morristown, NJ

Ryan was polite and professional. He was also very informative and thorough. He even texted me with advance notice of his arrival. I am very pleased with the service he provided.

9 months ago

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jmucha1952

As usual, great, friendly service. I really appreciate the advance notice and head-up from the technician (Pedro this time!) It let me get me dogs squared away! Your service has been outstanding.

9 months ago

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Emily Simmons

Cons: Expensive. Not all technicians are thorough if I’m not home to instruct. I hardly ever get advanced notice of what time in the day they will be arriving other than like 10min right before. I wish there were more organic options. Pros: little to no pests.

10 months ago

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John Wappel Orange, NJ

Gary did the job with care and detail.I reviewed the job and found to great. He is the type of employee your company should be proud of having servicing your customers. 10 would better than five stars. JW

10 months ago

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Timothy Marzinke West Milford, NJ

Great customer service! Listen to my concerns and address them ! Did a careful inspection of my property and took care of adding additional bate stations to my rodent problem .

11 months ago Edited January 26, 2024

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Jackie Simpson

They let me know in advance when they'll be out to spray and send a reminder the day prior. All employees have been courteous and professional. The stuff they spray around the foundation keeps the bugs away from our living space.

2 weeks ago

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Chris Mcrae

Picture showing detailed areas of serviced/treatment.

1 month ago

Reply from Aptive Environmental

Thanks for the feedback! We're glad to have provided a service that meets your expectations. If there's anything more we can assist with, feel free to reach out!

Oct. 7th, 2024

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Alejandro Field

Great service Thanks for that Very professional

1 month ago

Reply from Aptive Environmental

Thanks for the kind words! We're glad to have provided a service that meets your expectations. If there's anything more we can assist with, feel free to reach out!

Oct. 7th, 2024

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Cesar Castillo

Technician provided the service that I asked for.

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear the technician delivered the service as requested. If you need anything else, don’t hesitate to let us know!

Oct. 7th, 2024

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a31 a31

Yes I'm with the company for a few years

1 month ago

Reply from Aptive Environmental

Thanks for being with us! We appreciate your trust, and if you need anything, feel free to reach out!

Oct. 4th, 2024

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Mike Garlington

Great, timely, professional, friendly service.

1 month ago

Reply from Aptive Environmental

Thank you for your feedback! We're glad to hear that you’re happy with the timely, professional, and friendly service. If you need anything else, feel free to reach out!

Oct. 4th, 2024

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Rosemary Casarez

Really appreciate Dakota working with my schedule.

1 month ago

Reply from Aptive Environmental

We’re glad to hear that Dakota was able to accommodate your schedule! It’s important to us that we make the process as convenient as possible for you. If you need any further assistance, feel free to reach out!

Oct. 3rd, 2024

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reba mashhadi abolghasam

Great service. Easy to work with. Very helpful staff

1 month ago

Reply from Aptive Environmental

Thanks for your feedback! We're pleased to hear that you've found our service easy to work with and our staff helpful. If you ever need anything, we're here to assist!

Oct. 3rd, 2024

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Edward Ellis Kelsey

Shadow was my tech and he did a great job!

1 month ago

Reply from Aptive Environmental

Thanks for the kind words! We’re happy to hear that your tech did a great job. If you ever need anything, don’t hesitate to reach out!

Oct. 2nd, 2024

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Paul Calmes

On time arrival. Followed my instructions perfectly.

1 month ago

Reply from Aptive Environmental

Thanks for your feedback! We're glad the team was on time and followed your instructions. Let us know if you need anything else!

Oct. 2nd, 2024

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Tamoara Dawn

Great job is all I got. He is def great for service...

1 month ago

Reply from Aptive Environmental

Thanks for the feedback! We're glad to hear that you’re happy with the service. If you need anything else, just let us know!

Sep. 30th, 2024

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Miguel Jimenez

Love it that my guy is so sweet to us everytime!

1 month ago

Reply from Aptive Environmental

Thanks for the feedback! We're glad to hear you’re happy with your technician and the service. If you need anything else, just let us know!

Sep. 30th, 2024

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Mark Wester

Everything was great, I appreciate the service

1 month ago

Reply from Aptive Environmental

Thanks for the positive feedback! We’re glad to hear that you appreciated our service. If you need anything else, feel free to reach out!

Sep. 26th, 2024

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Lucas Sliwa

Technician was of high quality in service.

1 month ago

Reply from Aptive Environmental

Thanks for the positive feedback! We’re thrilled to hear that our technician provided high-quality service. If you need anything else, just let us know. We appreciate your support!

Sep. 24th, 2024

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加藤亮

Great job to treat my house seasonal pest control.

1 month ago

Reply from Aptive Environmental

Thanks for the great feedback! We’re glad to hear you’re satisfied with our seasonal pest control service. If you need anything else, just let us know. We appreciate your support!

Sep. 24th, 2024

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Decker Derdeyn

The worker was great and did a great job

1 month ago

Reply from Aptive Environmental

Thanks for the positive feedback! We’re glad to hear that our worker did a great job. If you need anything else, just let us know. We appreciate your support!

Sep. 24th, 2024

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Juliane Griffin

He was very thorough and helpful as well as professional.

1 month ago

Reply from Aptive Environmental

Thanks for the great feedback! We’re happy to hear that he was thorough, helpful, and professional. If you need anything else, just let us know. We appreciate your support!

Sep. 24th, 2024

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Anna Cornhoff

Always do a great job. Arrive on time and work efficiently.

1 month ago

Reply from Aptive Environmental

Thanks for the great feedback! We’re glad to hear that our team is doing a good job and that you appreciate their efficiency and punctuality. If you need anything else, just let us know. We appreciate your support!

Sep. 24th, 2024

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Joseph Mele East Rutherford, NJ

Naseem was excellent. We are so pleased with his work. He is very professional, helpful, thorough and friendly. He is a wonderful representative of your company. We would be very happy if he could conduct our service every time.

11 months ago

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James Eisele

I had service professional Felix service my house today and he was exceptional! He was very knowledgeable, professional, polite and answered every question I had and explained everything very thoroughly. I would definitely recommend to family and friends.

1 year ago

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Marvin Aarons West Milford, NJ

Jason is very knowledgeable and answered our questions about the products being used as well as the processes involved with the service visit. We provided access inside our home and he went to every room to treat the areas as required. Thanks again Jason and the Aptive team for a job well done! - Marvin

1 year ago

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Michele Payne Livingston, NJ

Technician was on time and very efficient. He listened and acted as requested when I asked him not to spray the deck because there was a stray cat and kitten there. He was extremely pleasant during our conversation and I appreciated his empathy regarding my broken ankle. Very nice man!

1 year ago

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Mariano ( Doc) Gianni Brooklyn, NY

I appreciated the talking to the young man before he did his work on the house and my concerns. I feel that all the tecks should speak to the to me about any problems that I may see or know of. For today I will give a 5 star.

1 year ago

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Brandon Kornbluh

The tech was excellent. I haven't seen much more benefit from Aptive than when I use insecticide myself as lawn spiders have come back just as quickly as when I do the job myself. Additionally, I am paying 8 times as much as when I bought a bag of insecticide myself last year. Nonetheless, it works, they're reliable, they came in the rain, and the tech was kind, thorough and knowledgeable.

1 year ago

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Thomas Davidson Westwood, NJ

Great service from Nafeel. He called 30 minutes before arriving, let me know that he would be here. Was on time, and punctual. Took the necessary time to do a complete treatment and provided with documentation and proof of service.

1 year ago

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Gerald OBrien Sparta, NJ

I greeted the technician when he arrived and informed him of the pest issues we had. I told him that I had been seeing black ants around the back patio, back steps and around the chimney and that side of the house. He was nice but he said because of the rain spraying might be ineffective because the rain would wash it away. Please call back to treat for the ants we are seeing when dry conditions exist. Thank you

1 year ago

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Spiro Potamianos Montville, NJ

Gary came today and serviced my property. He came to the door introduced himself and stated the work he was going to complete. He also asked if I wanted to review my plan. Unfortunately. I did not have the time to do so. He proceeded to spray the property and I could not be happier. He can come and service my property any time he can.

1 year ago

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Chris HK

Juan was really thorough and very professional. He pointed out something to me that was a suspicion since my last pest control company -- a yellow jacket's nest on my house -- and took care of it, unlike the last company. I'm really thankful for his professionalism, plus his nice, pleasant demeanor.

1 year ago

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Manny Domantay

Kenai was very professional and attentive to my specific issue to address a wasp nest in the property. He was diligent on taking images and advising me what he has done to remediate the problem. Finally, he managed my expectations that it would take a few days for the wasps to migrate elsewhere. Kudos!

1 year ago

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Albert Guazzo Wayne, NJ

Jason provide a quality service in a positive and professional manner. He answered my questions and gave me clear expectations as to what he was going to do. He also addressed my concerns. At this point I want to have more experience with the results before I give my full recommendation but I am pleased thus far.

1 year ago Edited October 17, 2023

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Denise Azzato Valley Stream, NY

TJ is very accommodating and helpful. He always lets us know what he has done and when he is finished. If there’s anything That we need, he takes care of it. Aptiva is also pet friendly. I have never had any issues with them at all! I would recommend them.

1 year ago

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alexis skorinko Miami, FL

All of your techs who have come out have been professional, polite, attentive, and willing to help out with my special requests, even coming back to the home at another time to complete the request. I am very pleased with your service, including customer service. Thank You, Alexis Skorinko

1 year ago Edited October 10, 2023

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Judith Dubberke

Manny was very professional and attentive to the tenants needs. He respected that she was sleeping after working all night and communicated with me throughout the process. I received pictures of what he had done, what to expect, suggestions and warnings about not going on the lawn for 2 hours. I really appreciated that. Thank you

1 year ago

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atul sharma

The guy was very meticulous in doing the job. Despite being third visit, the bait boxes were empty and not filled during the last visit and as a result, there is a mouse in the backyard. Basement has numerous spiders which were shown to the service guy. Ants are still all around the premise and in the kitchen. Not satisfied by Aptive till date. The review is for overall service and not this visit.

1 year ago

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Karen Neus Tenafly, NJ

The technicians are excellent with communication, sending texts before they arrive, and after with photos of their work. I have not had a problem with mosquitoes or ticks this year, which I attribute to the monthly treatments.

1 year ago

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Timothy Haase

Yazzi was very nice and offered to spray a particular plant that was showing evidence of bugs. Very attentive and did a thorough job. Cleaned all the windows and awnings, which is nice because my wife is deathly afraid of spiders.

1 year ago

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Mark Harrington Park, NJ

Service was outstanding. I believe technician’s name is Pedro. This was most thorough service I can recall. We used Viking previously, and never had this level of service inside and outside the house. There were 2 dormant hornet/wasp nests, which he checked and removed. In addition, he was courteous and pleasant.

1 year ago

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Stacey Cascio

I liked Yazzi she was very knowledgeable , thorough,friendly, patient and took the time to explain everything while she was doing the job she needed to do at my home. Time will tell as far as applications work as this is first treatment. Yazzi is awesome

1 year ago