Name: Aptive Environmental
Rating: 2.5

star star star star star

Margaret Mcmenamy

I like Ryan because always is so nice and introduces himself. When he is done he tells me everything he has done. He does a thorough job all the time. It’s nice to have the same person because you know who he is and talking to him is very easy. I must say u have a fine tech working for you and knows the problems I have.

2 years ago

star star star star star

Fernando Gyorfy Hillsborough, NJ

Aptive has been a great provider for many years. They have great technicians. Today Benny was the one that came to my house, asked for what issues I have been facing, what help do I need, how he could be of any assistance and he offered to replace all traps in my garage and spray it. Great job Benny!

2 years ago

star star star star star

Joseph Mele East Rutherford, NJ

Naseem was excellent. We are so pleased with his work. He is very professional, helpful, thorough and friendly. He is a wonderful representative of your company. We would be very happy if he could conduct our service every time.

2 years ago

star star star star star

James Eisele

I had service professional Felix service my house today and he was exceptional! He was very knowledgeable, professional, polite and answered every question I had and explained everything very thoroughly. I would definitely recommend to family and friends.

2 years ago

star star star star star

Marvin Aarons West Milford, NJ

Jason is very knowledgeable and answered our questions about the products being used as well as the processes involved with the service visit. We provided access inside our home and he went to every room to treat the areas as required. Thanks again Jason and the Aptive team for a job well done! - Marvin

2 years ago

star star star star star

Michele Payne Livingston, NJ

Technician was on time and very efficient. He listened and acted as requested when I asked him not to spray the deck because there was a stray cat and kitten there. He was extremely pleasant during our conversation and I appreciated his empathy regarding my broken ankle. Very nice man!

2 years ago

star star star star star

Mariano ( Doc) Gianni Brooklyn, NY

I appreciated the talking to the young man before he did his work on the house and my concerns. I feel that all the tecks should speak to the to me about any problems that I may see or know of. For today I will give a 5 star.

2 years ago

star star star star star_border

Brandon Kornbluh

The tech was excellent. I haven't seen much more benefit from Aptive than when I use insecticide myself as lawn spiders have come back just as quickly as when I do the job myself. Additionally, I am paying 8 times as much as when I bought a bag of insecticide myself last year. Nonetheless, it works, they're reliable, they came in the rain, and the tech was kind, thorough and knowledgeable.

2 years ago

star star star star star

Thomas Davidson Westwood, NJ

Great service from Nafeel. He called 30 minutes before arriving, let me know that he would be here. Was on time, and punctual. Took the necessary time to do a complete treatment and provided with documentation and proof of service.

2 years ago

star star star star star_border

Gerald OBrien Sparta, NJ

I greeted the technician when he arrived and informed him of the pest issues we had. I told him that I had been seeing black ants around the back patio, back steps and around the chimney and that side of the house. He was nice but he said because of the rain spraying might be ineffective because the rain would wash it away. Please call back to treat for the ants we are seeing when dry conditions exist. Thank you

2 years ago

star star star star star

Spiro Potamianos Montville, NJ

Gary came today and serviced my property. He came to the door introduced himself and stated the work he was going to complete. He also asked if I wanted to review my plan. Unfortunately. I did not have the time to do so. He proceeded to spray the property and I could not be happier. He can come and service my property any time he can.

2 years ago

star star star star star

Chris HK

Juan was really thorough and very professional. He pointed out something to me that was a suspicion since my last pest control company -- a yellow jacket's nest on my house -- and took care of it, unlike the last company. I'm really thankful for his professionalism, plus his nice, pleasant demeanor.

2 years ago

star star star star star

Manny Domantay

Kenai was very professional and attentive to my specific issue to address a wasp nest in the property. He was diligent on taking images and advising me what he has done to remediate the problem. Finally, he managed my expectations that it would take a few days for the wasps to migrate elsewhere. Kudos!

2 years ago

star star star star star

Albert Guazzo Wayne, NJ

Jason provide a quality service in a positive and professional manner. He answered my questions and gave me clear expectations as to what he was going to do. He also addressed my concerns. At this point I want to have more experience with the results before I give my full recommendation but I am pleased thus far.

2 years ago Edited October 17, 2023

star star star star star

Denise Azzato Valley Stream, NY

TJ is very accommodating and helpful. He always lets us know what he has done and when he is finished. If there’s anything That we need, he takes care of it. Aptiva is also pet friendly. I have never had any issues with them at all! I would recommend them.

2 years ago

star star star star star

alexis skorinko Miami, FL

All of your techs who have come out have been professional, polite, attentive, and willing to help out with my special requests, even coming back to the home at another time to complete the request. I am very pleased with your service, including customer service. Thank You, Alexis Skorinko

2 years ago Edited October 10, 2023

star star star star star

Judith Dubberke

Manny was very professional and attentive to the tenants needs. He respected that she was sleeping after working all night and communicated with me throughout the process. I received pictures of what he had done, what to expect, suggestions and warnings about not going on the lawn for 2 hours. I really appreciated that. Thank you

2 years ago

star star star star star_border

atul sharma

The guy was very meticulous in doing the job. Despite being third visit, the bait boxes were empty and not filled during the last visit and as a result, there is a mouse in the backyard. Basement has numerous spiders which were shown to the service guy. Ants are still all around the premise and in the kitchen. Not satisfied by Aptive till date. The review is for overall service and not this visit.

2 years ago

star star star star star

Karen Neus Tenafly, NJ

The technicians are excellent with communication, sending texts before they arrive, and after with photos of their work. I have not had a problem with mosquitoes or ticks this year, which I attribute to the monthly treatments.

2 years ago

star star star star star

Timothy Haase

Yazzi was very nice and offered to spray a particular plant that was showing evidence of bugs. Very attentive and did a thorough job. Cleaned all the windows and awnings, which is nice because my wife is deathly afraid of spiders.

2 years ago

star star star star star

Mark Harrington Park, NJ

Service was outstanding. I believe technician’s name is Pedro. This was most thorough service I can recall. We used Viking previously, and never had this level of service inside and outside the house. There were 2 dormant hornet/wasp nests, which he checked and removed. In addition, he was courteous and pleasant.

2 years ago

star star star star star

Stacey Cascio

I liked Yazzi she was very knowledgeable , thorough,friendly, patient and took the time to explain everything while she was doing the job she needed to do at my home. Time will tell as far as applications work as this is first treatment. Yazzi is awesome

2 years ago

star star star star star

Rin

Everyone that works for this company is so nice and courteous! The wake up call before the appointments are appreciated. They also communicate with you as too how far away they are before they arrive. They are extremely thorough too. I highly recommend Aptive ! Thank you for your service.

2 years ago

star star star star star

Jessica Graisser Piscataway, NJ

Everything was fabulous, as usual! I have no complains. I always receive a text with what was done and pictures. Since I have had the service I have not had any bugs in the house, we used to get spiders and ants all the time.

2 years ago

star star star star star

Asher patel West Hempstead, NY

Of all the specialists that have come, Karl literally went above & beyond making sure I was informed on what he’s doing & why. Not to mention, he took his time to ensure everything was adequately serviced! Thanks Karl & the Aptive team for always taking great care of us!

2 years ago

star star star star star

Peter Raia

Yazzi was great! Explained everything thoroughly to me. My wife, who is the gardener of the house, came home as Yazzi was ready to leave. Yazzi got out of the truck and explained everything again to my wife and took care of a couple of additional problems that my wife pointed out! Even my wife said that she was terrific!

2 years ago

star star star star star

Tracee Guercy

Jason was wonderful. He asked about our needs first before he started our treatment. He listened to our concerns and crafted a treatment plan that would address our issues. He was courteous and went above and beyond to make sure we were covered. Well done Jason. Great service!

2 years ago

star star star star star

El Monte

Jason, and Aptive, is an excellent technician. He treated my home and property for pests and rodents. His eye for detail and weak spots were followed up with applications and solutions to make it harder for critters to get into my house. Thank you Jason!! -Mike

2 years ago Edited February 5, 2024

star star star star star

Frank DeVincenzo Somerset, NJ

I would like Alervis to be my regular tech! Ive been a customer of yours for three years and have had very good people performing services here, BUT, I have never, never had a tech so conscientious about performing a service. This fellow is a gold mine for you. You better do right by him. I want him here every time! Frank & Erin DeVincenzo

2 years ago

star star star star star

Rsk313 Miami, FL

Corey came and did the initial treatment. He listened to what my concerns were and was really interested on how he could help me. I had just stopped a contract with a competitor because they got rid of my favorite tech. We will see how this works out. So far so good.

2 years ago

star star star star star

Richard Ruiz Newark, NJ

Great experience with this company. Making or reschedule an appointment is a breeze with great communication to the company and the technician that goes to your house. Technician explain the work with both written and visual (picture) documentation.

2 years ago

star star star star star

Sue R Eatontown, NJ

Don did our service on July 4 because we were having issues with ants. He did everything that I asked him to do and gave me a suggestion as how to deal with Lantern Flies. I am going to try it and hope that it works. Don was courteous and very helpful. Great job.

2 years ago

star star star star star

Dean Lawson Keller, TX

James was respectful and courteous, introducing himself and asking if we had any specific needs. He then listened carefully and communicated how he would address our concerns. We are very satisfied with the attention to detail and service James provided today!

2 years ago

star star star star star

E R (Auntie M) Fort Worth, TX

Billy was professional, respectful and personable. He asked questions before starting and paid close attention to my answers; and followed up with a face to face summary of what was observed and the service treatment. Ten stars for him!

2 years ago

star star star star star

Julie Cormack TX

The service tech Jose was very polite, prompt & efficient; the additional request to treat outside around my container plants & the problem with ants was addressed & he explained the service well upon completion. Thanks Jose! Stay safe & hydrated out there😉

2 years ago

star star star star star

Nancy Browne

The service was fantastic from start to finish. Alex explained what he was doing, about how long he would take as well as educated us on when he would come. Alex was also extremely friendly and personable. Loved the service!

2 years ago

star star star star star

Gaux West Milford, NJ

The manager who came by was very thorough and such a very very nice young man. Caleb and Caleb who did the first treatment were very kind and such gentlemen! Wonderful to have three nice young men who were professional, responsible and genuinely good people! I look forward to working with with Aptive!

2 years ago

star star star star star

Inaba Onojeta DeSoto, TX

I loved that the technician was respectful of my home and very pleasant! He was knowledgeable of the different bugs, took his time getting the job done, and was ready to answer any questions I had. It’s the first day of service and I already feel safe from the bugs!

2 years ago

star star star star star

Maria Cardenas Dallas, TX

Ali was great! He answered all of my questions and worked around the mess I have inside my home (doing renovations). He was thorough and efficient and after he was done sent me a text with a quick summary of what he’d done/noted. Definitely recommend!

2 years ago

star star star star_border star_border

Vicki Hendrie Rockford, MI

Assuming that what he sprayed will effectively treat bugs and spiders. I Thought this was going to be much more thorough—sprayed yard and most of outer perimeter and around base of house and lower window and along eaves in back and around garage. Totally MISSed patio and under deck(including house and windows under deck. Also missed front eaves along porch and posts and along porch roof and house along upper windows. Not sure what was addressed in driveway other than 2 ant hills. I paid for more than basic service! He was here less than 30 min start to finish. Not sure how knowledgeable the service technician was as he really just reviewed the pricing and asked no questions of me regarding spraying boundaries or what to include (interior garage, deck,etc) No contact after service.SO much more was included/ promised yesterday from Mitchell your sales rep.

2 years ago

star star star star star

Larry Torbett Stamford, TX

Dylan took the time to educate me and explain how and why he performed the service very professionally! He included photos of what he did! I would highly recommend Aptive for your house, inside and out to my friends and family!

2 years ago

star star star star star

Tammy Oha Miami, FL

I was ready 2 discontinue business with Aptive over the last visit with 1 of your tech..But after my experience with Tim C, he made me want to stay as a customer! So professional and he is truly a valuable asset to your company! I will always request to have him! In the future!

2 years ago

star star star star star

David Wolfe Hartsville, SC

Lauren was really cool. Hard worker, job well done. I am totally satisfied. I hope the company retains her, pays her well, good asset and she promotes the company vision. Thanks again P.S. Andres or Adres, please forgive but he was also very sharp, talented. He sold the deal and Lauren reinforced, backed his words up. Excellent

2 years ago Edited June 30, 2023

star star star star star

Nathan Gonzales Louisville, KY

Aptive comes back anytime I need them to service home are used to have spiders in the yard and my old company wasn’t treating the yard. Ever since my yard was getting treated I see significantly less spiders and ants both inside and outside.

2 years ago

star star star star star

brianr929

John from Aptive was prompt and courteous, and even contacted me for a conversation while i was at work through text messages. He was able to identify all of the concerns i had mentioned and addressed each of them accordingly! Thanks John for your great service!

3 years ago

star star star star star

Patricia Rios Sacramento, CA

Shilo arrived early, but asked if it was ok first and I agreed. He did a very nice job, asked if there were specific areas needed and proceeded to do his job. He was very nice and explained what a was done and asked if we needed anything else before he left and gave me a copy of his work performed and was on his way.

3 years ago

star star star star star

Maria Reyes Canyon Country, CA

I always love it when Aptive Pest Control comes to my home for servicing. All of their professionals are always courteous. In this instance Elizier B was exceptional! Very courteous and knowledgeable and took care of all of my concerns. Great Job! Amazing.

3 years ago

star star star star star

rob brown Spring Hill, TN

Aptive has serviced my house for about 3 yrs and have controlled the pest issues I was having previously. There have been a few times after a treatment I would still see an issue, but their free reservice always fixed the problem. Their customer service is also helpful and friendly.

3 years ago

star star star star star

Cathy Tomball, TX

First of all- GREAT RESULTS! I can’t say enough about the whole staff! They are always friendly, courteous and take the time to listen to my concerns. They always alert me before they get to my house, and we talk before they leave to make sure I am happy with their visit. Thank you Aptive for my bug free home and yard!

3 years ago

star star star star star

BR Valencia, CA

They always check in before they arrive, take the time to listen to any new concerns that may have come up since the last time they were there, and then they actually address each new or current need right then and there! It’s like they are ready to handle anything.

3 years ago