Name: Aptive Environmental
Rating: 4.7

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Maria & Zac Wright Saint Cloud, MN

Aaron W is the best bug guy I have ever used. He was very knowledgeable, polite, and did well with the dogs barking at him like the wild chihuahuas they are. He fearlessly battled the spiders who had created a temporary alliance to battle this new stranger who would dare enter their lawn and try to remove the bugs. 10/10 would recommend again.

3 years ago

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Myra Suarez Sugar Land, TX

The service was great. The Aptive tech that came to my house was Tracy. He was very professional. He introduced himself, showed his badge, asked if I had any concerns, then explained what he was going to do. I’m so glad I went with Aptive.

3 years ago

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Silvia T Katy, TX

Chris did a very thorough job re-spraying for our ant problem! We really appreciate that Active is always quick to do any re-treatments necessary. They clearly do great job training their people, because everyone that's ever come out to spray over the years has been extremely kind and professional.

3 years ago Edited September 14, 2021

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Wayne Miller Sugar Land, TX

Jonathan S is very knowledgeable and very pleasant and friendly. He initially explained the treatment plan and about the various chemicals used. He did a very careful job treating my interior baseboards. He overall did a fantastic job.

3 years ago

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Amanda Hartlove Odenton, MD

Fast service where another company I called next appt was over a week to wait. Terrell was friendly and funny. Fast service and on time. Love the 24 month plan where I can get a spray every few months to keep the bugs away! Seems we have an ant issue every summer so we need this service. Highly recommend.

3 years ago

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Kristen Renkes Oakdale, PA

Setting up service was an easy process. The technician was friendly, explained the process before getting started, and explained what would happen between today and their next visit. If I have any issues before his next visit, I can call anytime for free additional services.

3 years ago

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Yelena Shmurak Newtown, PA

A second Aptive (pest control) visit, served by Juliette. Very pleased and happy with the last serves! Juliette was very nice and experienced. Explained every step she was doing, and professionally accomplished that, didn't miss any corner! :) Definitely want to continue using her serves. Thank you Juliette!!!

3 years ago

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Lisa Ganzaroli East Brunswick, NJ

I was very pleased with the tech Elias M. He was very informative and friendly. He explained everything he was doing and also pointed out some things that needed to be done. I would highly recommend this company. LG of East Brunswick, NJ

3 years ago

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Lisa Yankanich Chesapeake Beach, MD

Marquis B. was our Aptive technician, and he was very knowledgeable, courteous and efficient. He helped me understand Aptive’s approach to pest mitigation and answered all questions thoroughly. Thank you, Marquis and thank you, Aptive!

3 years ago

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Kristen Griffin Florham Park, NJ

Tejinder Kaushal Provided pest control services at my house today. He took the time to walk me through every step of the process and made sure I was comfortable. Being that I am pregnant (and have two dogs) he made sure to walk me through what I needed to do to keep my family safe. Amazing!

3 years ago

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Scott Palmer Cedar Park, TX

Aptive is a very good pest control company and their techs do a good job. Today I thought Jacob L. was outstanding because he answered all my questions and then did the work. The only issue I have with them, is I like the inside of my home treated which means I need to be there and I always have to call the office to be sure the tech knows to let me know when he will be here. Other than that they are great. Jacob called me and let me know when he would arrive.

3 years ago

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Ed Maschmann Ballwin, MO

Great customer service! I called about a springtail problem. They came out quickly, asked lots of questions, and looked around to see if there were any other problem areas. Charles was very friendly and went above and beyond!

3 years ago

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melissa macias Las Vegas, NV

Clark serviced my home. He was absolutely professional very very thorough on what was treated and what services he completed. Fast, friendly, and courteous throughout the whole process!! Thank you Clark, even with the heat he worked very hard at getting everything covered and sprayed!👍👍👍👍

3 years ago

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Bojank Brunswick, OH

Travis D Did excellent job, notified me when he will be here, explained what he will do and asked if there are any special requests that I would like him to perform. At the end he explained what he did and what he used. He was very informative.

3 years ago

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Brad Houston, TX

Justin did an amazing job. He was very professional and polite and went above and beyond. He not only enlightened us in the company’s products and how it works but he also was very knowledgeable and personable as well. We would definitely recommend the company and would use him again in the future.

3 years ago

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Debra Cresent Saint Clair Shores, MI

The people I met who represent the company were very friendly and helpful. They knew what to look for. Overall I’m very pleased and felt comfortable that I chose a good company to do the job. I also really liked the technician Andrew J. I would like to have him do the other treatments. Very personable.

3 years ago

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Vito D'Alessandro Glendora, CA

Your service technician was here this morning ........his attitude was great, friendly and he even invited me to follow him as we joked about him doing a thorough job. always satisfied with the service and the reps that provide the service. VitoD

3 years ago

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Jen North Brunswick, NJ

Joe P. arrived to service my house while I was in the middle of work meeting. He politely understood, quickly asked me about my concerns and quietly maneuvered around the outside and inside of my home without me noticing him. Thanks Joe.

3 years ago

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Pete Mendez San Antonio, TX

Our most recent experience has been great. Our technician, Kashja B. T. did a fabulous job. She checked in with us to confirm what our needs were and if anything changed from the last visit. She had excellent service and I have found this company is very responsive and easy to contact when needed. Plus then service we receive is great.

3 years ago

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Carolyn L. Upper Marlboro, MD

Today we received excellent service with Aptive Environmental. Our technician, Reginald, was punctual, friendly, extremely courteous, and professional. He did an excellent job inside and outside while communicating to us what he was doing while performing his task.

3 years ago

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Tony's Food Creations! Chula Vista, CA

Josh did an awesome job with his service today. He was extremely knowledgable and very polite. Josh got rid of the trap with the mouse and then conducted his inspection of the property. He answered all of my questions with ease. Josh deserves a monentary award for going above and beyond in his job duties. Thanks for all of your help Josh!

3 years ago

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Christine Keady Vienna, VA

Fintiyiamoe A. provided treatment to our house today. He introduced himself and asked several questions to make sure our treatment was correct. He asked if we had an herb garden that he should stay away from and if there were any concerns from the last treatment. He was really thorough, super nice, and a pleasure to work with.

3 years ago Edited December 7, 2021

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Andrew Kim West Sacramento, CA

Thank you Juan & Aptive Environmental Team! Very much appreciate the great customer service. You've been very thoughtful on your approach to servicing our property. We appreciate you being able to respond quickly to requests. Overall, I definitely recommend Aptive Environmental. Thank you.

3 years ago

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Brittany Holm Greenwood, IN

We received great service from "Jeffrey E. 7" this past Tuesday. He made sure to close our gate and notify me about the lock on the gate. It is much appreciated that he went above and beyond to ensure our gate was secure, especially since we have dogs! Thank you.

3 years ago

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Priscilla Solitto ,

James L. did a great job. He listened to my concerns and handled them with professionalism and courtesy. I needed to change the credit card number on my auto pay account and he did it. I did not have to contact the business office. He

3 years ago

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JD and Anita Sammamish, WA

Our Service Pro was India. She did a thorough and exceptional job treating for everything. She was also especially helpful recommending a service to deal with a raccoon problem we're having. India is a professional and excellent employee who well represents Aptive.

3 years ago

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Ann Rosenthal Noblesville, IN

John T provided service today in the pouring rain and was still very enthusiastic. We just had new mulch installed and he explained how it can attract spiders (which I hate!) and that his treatment today would take care of that. I always feel better after we have a treatment by Aptive. Ann R.

3 years ago

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Jill Escott Riverview, FL

I was unhappy to find out that I had decided to switch from a service that also treated my yard (spraying the yard) for fleas and ticks to a company that doesn't. The whole reason we use a pest control is for the flea and tick yard service. So, what we were sold at the door and what we got are 2 very different things. The tech that came out did his job and was not to blame for misinformation. He was very polite. Although please don't send anyone to our door again without a mask. When asked, he did put one on.

3 years ago

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Jerry F North Hills, CA

My service technician, Robert A., is great! Before he started, he reviewed everything in detail with me, he did a really thourogh job and all with a great atitude. PLUS, the rates are very competitive. What a refreshing experience. I was with another national company for 25 yrs. I wishI had changed sooner. I highly recommend Aptive

3 years ago

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Alexandrea White Safety Harbor, FL

Jordan B. was very informative and explained the process of pest control thoroughly. He was timely and I have seen a huge difference in my exterior pest problems (wasps) - I thought surely I would need to call Aptive sooner but it has been almost a month and the creepy crawlys are staying away!

3 years ago

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Jennifer R ,

Doug was a true professional and made us feel confident in picking Aptive. He was very thorough and explained everything to us in detail and answered questions. Doug brought us reassurance that the problem would and is being handled properly!

3 years ago

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Patrick J McCarragher Richmond, TX

Aptive Environmental has done a very good job of keeping nasty critters out of our home. Since we have had your service, we have seen a significant decline in undesirable bug activity around our residence. The service representatives are always courteous and friendly in their dealings with us, while doing their work in a very efficient manner. My only concern is that we don't always receive advance notice of service dates.

3 years ago

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Carole Mushkin Ballwin, MO

Your technician Willie let me know he was here, let me know what he was doing. He also let me know that he would be my regular technician. I was unable to complete the survey to recommend his for $5.00 "bonus"- I received an error. The same thing happened last quarter.

3 years ago

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Ann Libby Florissant, MO

The customer service is excellent. Our technicians were Thomas and Kevin. They were professional, helpful and very polite. They were careful to ask where we saw insects. They covered every area we were concerned with. They made sure the outside, inside and garage were treated.

3 years ago

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L Turner Avon, IN

We have Aptive for many years. The service is outstanding, always on time,making sure that every nook and cranny is covered. They go above and beyond in their expertise and ever since we started using them we had no issues with any ants, wasps spiders etc and before it was a serious nuisance.

3 years ago Edited March 9, 2022

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Ray White Plains, NY

For our first application this year, we had the privilege of having Nick as our technician. I’m very pleased to say he was terrific, a real gentleman and very respectful. He is an asset to Aptive and we would welcome him back anytime. Thank you Nick.

3 years ago

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Krystal A. Harrell Tampa, FL

He was great. I wasn't present for the service but he listened to everything my husband asked him to do. I would like him to service my home evetytime. Please make a note I would only like him to service my residence. Thank you. He deserves a bonus of the 5 dollars which was told to me by one of the other managers.

3 years ago

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John Rhodes League City, TX

Winfred was my Technician on this visit. He contacted me that he was on his way and greeted me upon arrival. He was courteous, professional, and diligent. He explained the areas he was treating and we discussed areas of special interest. He is welcome to always service my account.

3 years ago

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Jack Behan Houston, TX

Dylan T. did a re-service from a visit from March 1. The person on Mach 1 came and left in 10 minutes and I did not even notice until I got feedback form. They did not ring bell nor did they clean small bug webs off porch ceilings. Dylan who did re-service agreed fully that person missed some key steps (if not all exterior steps).

3 years ago

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Chuck Chantilly, VA

Our recent pest treatment was performed by Aptive technician Leslie G. He was very professional and took his time to ensure the treatment was completed thoroughly. I hope Leslie continues to be the technician scheduled for our house in the future.

3 years ago

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Caroline Allen Kent, WA

Ernest was prompt and communicated his location prior to arriving at my house and when he arrived at my house. I really appreciate his courtesy and professionalism! He performed the service in an efficient and expeditious manner.

3 years ago

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Sdjen Vista, CA

Seriously, great customer service. My technician remembered my home the areas I had problems with and walked through all the others new areas. I felt like he really cared about taking care of my home. Not just another job on his list.

3 years ago

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Pam Hoffmann Safety Harbor, FL

Since I signed on with Aptive, my bug problems in the house have disappeared. They are very professional and answer all questions. My technician, Devon, is extremely polite and knowledgeable. I'm very grateful for their expertise.

3 years ago

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Adrienne Jackson Florissant, MO

I want to give my technician Willie a BIG thank you. i have been in the house since Monday and have not thought about going outside due to the extreme cold but when I looked at my doorbell Ring and say Willie servicing my property I was very grateful and he was not rushing like I would have lol!!!! Thank you kind sir and please STAY WARM

3 years ago

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Becky B Cavazos San Antonio, TX

Hello, Fernando was great as per my husbands review . I was not home so I definitely value my husbands opinion. Thank you for making our home a priority and being extremely friendly. We appreciate this. Oh and tried to go on that wow website and I am getting an error message. ?

3 years ago

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Carlo Hernandez Ashburn, VA

This the second time I have Zury P. service the house and she is absolutely FANTASTIC compared to previous technicians. She does a fantastic job and is extremely thorough. Please make sure she gets recognized for her hard work as she is far better than others in the past.

3 years ago

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Eddie Robinson Elk Grove, CA

The technician was very friendly. I happened to be leaving my home at the time of his arrival, I was able to ask him a few questions and he answered them even asked me if there were any problem areas he should address. Great service, thanks!

3 years ago

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Leah Snyder Daytona Beach, FL

Serge was friendly, efficient and professional! He respectfully wore a mask and booties without me asking and made sure I had no question before he left. He also let me know how to call in if I noticed any activity in between scheduled maintenance. Excellent service!!!

3 years ago

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Chris Ashburn, VA

Leslie G is such a great face for your company. He is friendly, professional, and informative. He did everything I asked with a great attitude and answered all my questions. He was great with our dogs and clear about warning us to keep them out of treated areas for some time.

3 years ago

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MK Vacaville, CA

All the technicians that come to my residence are always polite. The one who serviced our residence today is very thorough. He is so smart for spraying the pebbles because he suggested there is no point for spraying the fence since it will be replaced soon. He is so amazing for doing that.

3 years ago