Name: Aptive Environmental
Rating: 4.7

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Angel Williamstown, NJ

The technician that came today was very professional, didn’t rush the job and also was sincere about the past problems that I had. That is really someone that likes their job and showed a good image of what a company should be like. The also accommodated me for the past issues so I can say anything bad about them !

3 years ago

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Tom H Concord, CA

So far all 3 technicians were excellent. Very professional and clean, job well done every time. Today we had Brian, he was professional, and clean. No more scary bugs, thanks to Aptive. Definitely will recommend this service to all my friends.

3 years ago

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Mike Reagan Denver, CO

Donald F. provided exceptional service. He asked questions to confirm our specific needs, took care to treat our yard and garage to eliminate rodents and he informed me of dynamics in our back yard that were likely causes of the rodents presence in our yard and offered some guidance on how to minimize their presence.

3 years ago

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Jonesp Jupiter, FL

We’ve been very happy with Aptive and controlling the pests. Andy has done a terrific job and we appreciate his expertise and professionalism. We appreciate the extra steps to clean the webs and bugs from awnings and light fixtures.

3 years ago

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Shelley Troy, MI

The technician Eric was very thorough and pleasant. He spent a lot of time here and explained everything. He was exceptional. I will request him for my next visit! I have had issues in the past with service but not this time! Thank you Eric!

3 years ago

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Steven Bisel Macomb, MI

My technician, Enrico, does a fantastic job and is always very professional for the appointments. He communicates ahead of his arrival and has been very flexible with times and the content of services needed. I appreciate his approach and transparency and would recommend him and Aptive for your pest control needs in Michigan!

3 years ago

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Baby Z Flores San Diego, CA

We just started with Aptive this year and our recent tech been doing a great job during their visits. Kalton was our first tech, introduced the product and service to us. Joshua P came in today and made sure he didn’t miss a spot in our place. They also provide a customer portal so we can review visits and track our payments and scheduling.

3 years ago

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Alice Chen Los Angeles, CA

Evan C is my technician today. He was on time since I requested an earlier appointment. He texted me before arrival and he was able to address my concerns about increasing activities of spiders and mosquitoes. He was very efficient and texted me back upon completion. I appreciated a seamless process specially when I was juggling with works.

3 years ago Edited August 15, 2022

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Samara Penn Savary Hillsborough, NJ

My service technician, Juvone S., from Aptive did an amazing job at treating my home and providing advice on preventing winter pest activity. He was thorough, friendly, and professional—probably the best technician I have had to date.

3 years ago Edited January 16, 2022

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Alex Deli El Cajon, CA

Been using their services for over a year. Happy with every time they come out, which is quarterly. If we see any extra bugs or pests, no extra cost to come out ad-hoc. Will continue to use moving forward and highly recommend.

3 years ago

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Annette Davis San Antonio, TX

The guy providing the service was very knowledgeable and extremely nice. I'm picky and afraid of bugs his professionalism put my mind at ease. He also asked about issues I didn't think about as well as knocked down a wasp nest. Great service!!!!!

3 years ago

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Natalie Troutman Lawrenceville, GA

My technician John Y was very professional, on time and friendly. He explained all my terms and conditions and the cancellation process with me. He explained the treatment service I would getting from beginning to end. He also explained the Joro spider situation to me. Excellent service!!! Also he was cute.. ;)

3 years ago

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Gioconda Tovar Houston, TX

Is a great company. Good services. The technicians are always attentive to detail. The company has great communication. The prices are good. I get the quarterly pest control services and they also check any time I need additional services. I like the communication is good and I can also interact via text and email.

3 years ago

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Gina Cramer San Antonio, TX

Joseph in San Antonio came out today and did an excellent job! He was incredibly communicative, professional, and helpful both before and during the service! I highly recommend Aptive Environmental for all your pest control needs.

3 years ago

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Kjmarshall3901 San Antonio, TX

Technician was very respectful and thorough. He explained everything he was going to do and answered all of my questions. He also made sure to address any areas I was concerned about and educated me on things I could do to help prevent future issues.

3 years ago

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chaz.muerer Austin, TX

I like how professional the workers are and how quickly they get the job done. My most recent experience with Tyler D was particularly amazing because he treated my garage without me even having to ask, which nobody has done before. I thank Tyler for his professionalism and attention to detail.

3 years ago

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Ty Ewell Las Vegas, NV

Technician was outstanding. His experience and knowledge fare exceeded others that proceeded him. His attention to details was outstanding. His desire for customer satisfaction was the best that I’ve experience from others that proceeded him. I was completely satisfied with the service he provided to me as a paying customer👍🏽.

3 years ago

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Charles Smith Jr Lake Hopatcong, NJ

Carlo did a great job today. He was by far the most thorough tech that I have had so far. I chatted with him and could tell he loved his job and took great pride in his work. A really nice guy and I hope I get him again for future visits Charles S

3 years ago

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Tim Walden Sioux Falls, SD

Erich was outstanding in every way. Showed care for my home, did a very thorough and complete job, courteous and communicated very effectively. He deserves many accolades. 100% improvement from last technician. I hope he can come to my home each time. Thank You!! Tim Walden

3 years ago

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Darnell Culbreath Kansas City, MO

Each time a technician comes, it reminds me of why I continue my service. Friendly, professional, and productive service! Anytime I need them to come back, they do so without any issues and it's always included with the previous payment. I'd highly recommend these pest control professionals.

3 years ago

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RBG Caldwell, NJ

Their technician, Centorin B, really impressed me with his knowledge, his friendliness, and his offer to wait in the front if I wanted to let my dogs out in the back before he goes back there to treat the yard. That was so considerate and greatly appreciated!

3 years ago

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Michelle McKinney, TX

Aptive has been our pest control company for several years. The techs that have provided this service have been both personable and professional. Aaron Wolf provided our latest service and went above and beyond to service our property.

3 years ago

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ELeah Nelson San Diego, CA

Company is responsive and thorough. Our tech, Juan P, is friendly, professional, conscientious and provided excellent information about a particularly creepy pest problem. (Thanks, man!) The products they use are eco friendly and their prices are competitive as well. Full seven out of five stars.

3 years ago

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DR Fountain Valley, CA

Scott is the best company representative I've had to work with. He was attentive to my description of my needs, he explained how he would help us fight all the pests we're dealing with and made sure he gave us the opportunity to cover anything we may have missed. You are lucky to have Scott.

3 years ago

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Norma Sanabria Chula Vista, CA

3 years ago

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Fannie Houston, TX

They have good communication. I was reminded a few days before the service that they were coming. I was contacted to tell me that the technician was coming in 30 minutes. The technician talked to me before he started. He answered my questions. He finished quickly and notified me before he was left. A very polite young man.

3 years ago

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Gloria San Antonio, TX

Mike is the best service man that has come to spray my home. He was very very very thorough. I don’t think anyone has taken the time or done as great of a job as he did. Overall, I feel Aptive is a great company and they have excellent customer service.

3 years ago

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Pete K

The technician, Kendrick, was incredibly professional and knowledgeable. I wish all of their tech’s were this good! Kendrick truly is a model employee. Also, I had to call customer service about a billing problem, and Athena (the customer service rep), treated me like a member of her family. Wow! Great job, Kendrick and Athena!

3 years ago

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Todd Wolf Hondo, TX

I was given plenty of time to get my gate unlocked and protect my pet during the service. The service started exactly on time with 2 messages prior to arrival. The servicing technician Seth was very polite and very thorough. Even reminded me to keep my pet inside for atleast 30 mins after my service. Definitely recommend.

3 years ago

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Chris Trbovich Agoura Hills, CA

Last summer I had what I would call an invasion of ants in my house, mainly in my kitchen. This past summer there was no issue what so ever. Thanks to them servicing my house early in the summer before the heat it stayed pretty much ant free.

3 years ago

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Teresa Davi Salem, OR

We find your company very professional, thorough and very helpful. We had an unscheduled problem, called Aptive and they made sure to have a technician there by the end of the day and they did. We appreciate that her questions are answered and solutions are found.

3 years ago

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Tony North Royalton, OH

Yan performed the quarterly service for me this time. He did an excellent job and followed my direction to not spray the formula they use on my windows. He was very knowledgeable, kind and helpful. I would be greatly appreciate if he were my service man every quarter.

3 years ago

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Matt Oldham Indianapolis, IN

Incredible customer service and professionalism from Trent R! He called me prior to coming and did an amazing job. I needed my garage and basement sprayed and Trent took care of it. I m always extremely happy with Aptive's services and will continue using them for my bug and pest needs.

3 years ago

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Debbie Streder-Heinrich Chicago, IL

Service man Rich A, was extremely polite and professional. He asked if there were any issues he needed to be aware of. He did a great job spraying around my house and yard. Also put tape boxes out in my garage. Great job! Thanks.

3 years ago

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Mason Novoson Chicago, IL

Nick was a great exterminator he did a very thorough job he was very professional and on time. He also educated me on certain products the company was using and gave me a heads up on what future service to look forward to this winter.

3 years ago

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Krista Z St Louis, MO

Miguel was our technician and he was great! He answered all my questions and made sure we knew what he was going to do. 5 stars. The reason I gave a 4 was because I asked customer service/sales twice for information to be sent regarding the products that would be used but didn’t get anything. Miguel did show me upon his arrival which was appreciated. Otherwise it was a pretty easy process. Thanks!

3 years ago

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Erica Gaines Ripon, WI

Very informative & answered all my questions thoroughly. Before I hired Aptiv a year or so ago, I had ant issues in warm weather. NOT ANYMORE, not one ant has been found in my kitchen. FINALLY! Today, we are trying to get rid of shrews & chipmunks. I'll report back within the week. See if it worked. Thank you!!

3 years ago

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Michael Hilton Minneapolis, MN

Austin was my tech today. What a polite and respectful young man. His attention to my problem and willingness to help me was above and beyond what I could have asked from him. I would like to also request him on my next treatment. Thanks Aptive. Thanks Austin..

3 years ago

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Sidhartha Grover

Aptive Environmental's pest control expert Paul S performed treatment today at our home. They were very courteous and listened to our concerns patiently. After which they explained in detail how they will perform the service.

3 years ago Edited June 9, 2022

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Leilani Rojas Los Angeles, CA

John He so nice and very helpful… his service he did to my house yesterday 9/23 was excellent! He sprayed around my house including garage! He took off the wasp and box for the rodents. And took off the dead rats at my article and placed some traps! He made it easy for me., on my 30-40 days visit I want him to come again!

3 years ago

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Kevin Weeden Marietta, GA

All the spider webs around the house were cleared. I was not aware of spider eggs that were around the house, including behind downspouts, but my technician took care of those for me. I appreciated the communication, letting me know when he would arrive. He was on time and did a thorough job. Thanks!

3 years ago

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Mesmerizingbyservice Gresham, OR

Everything I dreamed of then some, these guys are insect ninjas! Their dedication to the craft shows, I almost felt like Watson because they were the Sherlock Holmes of pest control! Two salutes to this gentlemen because he will soon all of Aptive Environmental! Watch out now!

3 years ago

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lovethatferrari Miami, FL

Very friendly and professional. The gentleman made sure all of my concerns were addressed before leaving. This was not our regular application, this was a address issue deal. This gentleman did a good job of taking care of it.

3 years ago

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Kim pittl Lebanon, OH

Fast friendly & professional service. It’s worth it to have the treatments, I notice a difference after they treat for spiders & insects especially in September the worst month for spiders. It also gives me peace of mind, especially living out in the county where the spiders are a little bigger LOL. Thanks APTIVE !!!!

3 years ago

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Lou H The Bronx, NY

The Aptive employees that visit my home are always courteous and professional. I love the communication before and after an application, and I really appreciate that they include photos taken during the application. Great job!

3 years ago Edited September 13, 2023

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Kendra Niles Spring, TX

Brock was awesome. Kind and informative but not pushy. He called moments after signing us up to let us know that Chris would be by within the hour to start the initial “cleansing”. And he sure was! Both guys were very helpful and polite.

3 years ago

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karen janes

The service personnel were very attentive to our needs. They were polite, knowledgeable, and professional. They gave 110% to help us rid of annoying pests! Your Company should be very grateful for having such dedicated personnel! Thank you.

3 years ago

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Matsen New York, NY

Each quarter they notify me of upcoming service. The technicians in Aptive uniforms come to the door introduce themselves, ask if there are any problems with pests, warn me to keep the dog inside for at least an hour. They then do their work snd are on their way. I have been an Aptive customer for 4 years now. No complaints and no pests!

3 years ago

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Wendy Brunswick, OH

Technicians are always pleasant and knowledgeable. They take the time to do a thorough job on treating the problem areas around my home. I have not had any rodents or ants in my home for the past year as a result. James N who performed service today did a great job and should get a $5 bonus. Wendy M

3 years ago

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Marlene B Coraopolis, PA

Very nice employee! Diego listen to all of my concerns and pointed out what he believes is the problem and went right away fixing them. We are also trying out a bucket Theory out that we think the field mice are getting in. Very helpful and explained every step to us.

3 years ago