Name: Aptive Environmental
Rating: 4.8

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Rafael Austin, TX

Tyler T is a professional with an eye toward customer satisfaction. He handled our insect infestation with alacrity and vigor until it met our satisfaction. He is thoroughly knowledgeable about entomology. I’d recommend him to all your pest control needs.

3 years ago

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Jennifer M San Antonio, TX

Noah did a great job today! My daughter has woken up with bites for the last two days and he was very thorough in spraying the house and letting us know what the possible culprits could be. Really appreciated the extra time. Thanks again Noah. -Jennifer M

3 years ago

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G. A. Baca II Simi Valley, CA

Cody A went beyond the scope when It came to respraying my yard. He was very polite and assured me he'd take care of everything and he did with out hesitation but with understanding. I wish you could get more than $5.00 Cody you certainly deserve more for your excellent work ethic.

3 years ago

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John Neu Perkasie, PA

Our technician, Diana, was friendly and polite. She listened carefully to our concerns, explained the treatment she would apply, then got to work on the problem. She also explained any lingering odors there may be from the treatments she applied.

3 years ago Edited January 20, 2023

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Sherla Glasgow Somerset, NJ

Patrick B was exceptional, he listen and understood what was needed. He went above and beyond and even removed spider Web from the out my house. I only want Patrick to service my property going. I’m extremely satisfied and happy with his professionalism and excellent work. Sherla G

3 years ago

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Andrea Jeppesen Minneapolis, MN

I had another yard service unexpectedly get scheduled while Erich was doing my first pest control treatment. Erich adjusted his plan to allow the other yard service to be completed and make sure I also got the best service from Aptive. I appreciated it!

3 years ago

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Michele B Aberdeen, MD

Our technician Cedric H was great. He came up with a game plan for future visits and had great suggestions. He was efficient, knowledgeable and did a great job. I’d recommend him and Aptive to anyone on the fence. Their quarterly contract is a great value and gives me peace of mind. Michele B. Havre de Grace, Md

3 years ago Edited September 14, 2021

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Cathy Lewis Edmonds, WA

Matt was our service technician and he spent a long time at the house doing a very thorough job and paying close attention to our problem areas. I appreciated his thoroughness and was very receptive to our specific needs. Thank you!

3 years ago

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Sarah McKinney Round Rock, TX

I live in Round Rock. And Matt just came to do our regular service. He was very professional and a super guy. I’m not sure if I’m writing this review so he’ll see it. But thanks again Matt! Keep up your great customer service!

3 years ago

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Roberto San Antonio, TX

Jordan P was very professional and knowledgeable while servicing the house. He explain to me everything he was going to do plus he asked what was my concern. He went above and beyond to make sure the work was done above standards. He made sure I was comfortable prior to him leaving and once again informed me what he had done.

3 years ago

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Mark Lefler North Richland Hills, TX

The service personnel show up and get started easily. Always come to the day they say and are courteous and professional. They ring the doorbell and notify when done, they speak to you through the doorbell camera if your busy, never an issue.

3 years ago

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Maria & Zac Wright Saint Cloud, MN

Aaron W is the best bug guy I have ever used. He was very knowledgeable, polite, and did well with the dogs barking at him like the wild chihuahuas they are. He fearlessly battled the spiders who had created a temporary alliance to battle this new stranger who would dare enter their lawn and try to remove the bugs. 10/10 would recommend again.

3 years ago

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Myra Suarez Sugar Land, TX

The service was great. The Aptive tech that came to my house was Tracy. He was very professional. He introduced himself, showed his badge, asked if I had any concerns, then explained what he was going to do. I’m so glad I went with Aptive.

3 years ago

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Silvia T Katy, TX

Chris did a very thorough job re-spraying for our ant problem! We really appreciate that Active is always quick to do any re-treatments necessary. They clearly do great job training their people, because everyone that's ever come out to spray over the years has been extremely kind and professional.

3 years ago Edited September 14, 2021

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Wayne Miller Sugar Land, TX

Jonathan S is very knowledgeable and very pleasant and friendly. He initially explained the treatment plan and about the various chemicals used. He did a very careful job treating my interior baseboards. He overall did a fantastic job.

3 years ago

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Amanda Hartlove Odenton, MD

Fast service where another company I called next appt was over a week to wait. Terrell was friendly and funny. Fast service and on time. Love the 24 month plan where I can get a spray every few months to keep the bugs away! Seems we have an ant issue every summer so we need this service. Highly recommend.

3 years ago

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Kristen Renkes Oakdale, PA

Setting up service was an easy process. The technician was friendly, explained the process before getting started, and explained what would happen between today and their next visit. If I have any issues before his next visit, I can call anytime for free additional services.

3 years ago

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Yelena Shmurak Newtown, PA

A second Aptive (pest control) visit, served by Juliette. Very pleased and happy with the last serves! Juliette was very nice and experienced. Explained every step she was doing, and professionally accomplished that, didn't miss any corner! :) Definitely want to continue using her serves. Thank you Juliette!!!

3 years ago

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Lisa Ganzaroli East Brunswick, NJ

I was very pleased with the tech Elias M. He was very informative and friendly. He explained everything he was doing and also pointed out some things that needed to be done. I would highly recommend this company. LG of East Brunswick, NJ

3 years ago

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Lisa Yankanich Chesapeake Beach, MD

Marquis B. was our Aptive technician, and he was very knowledgeable, courteous and efficient. He helped me understand Aptive’s approach to pest mitigation and answered all questions thoroughly. Thank you, Marquis and thank you, Aptive!

3 years ago

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Kristen Griffin Florham Park, NJ

Tejinder Kaushal Provided pest control services at my house today. He took the time to walk me through every step of the process and made sure I was comfortable. Being that I am pregnant (and have two dogs) he made sure to walk me through what I needed to do to keep my family safe. Amazing!

3 years ago

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Scott Palmer Cedar Park, TX

Aptive is a very good pest control company and their techs do a good job. Today I thought Jacob L. was outstanding because he answered all my questions and then did the work. The only issue I have with them, is I like the inside of my home treated which means I need to be there and I always have to call the office to be sure the tech knows to let me know when he will be here. Other than that they are great. Jacob called me and let me know when he would arrive.

3 years ago

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Ed Maschmann Ballwin, MO

Great customer service! I called about a springtail problem. They came out quickly, asked lots of questions, and looked around to see if there were any other problem areas. Charles was very friendly and went above and beyond!

3 years ago

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melissa macias Las Vegas, NV

Clark serviced my home. He was absolutely professional very very thorough on what was treated and what services he completed. Fast, friendly, and courteous throughout the whole process!! Thank you Clark, even with the heat he worked very hard at getting everything covered and sprayed!👍👍👍👍

3 years ago

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Bojank Brunswick, OH

Travis D Did excellent job, notified me when he will be here, explained what he will do and asked if there are any special requests that I would like him to perform. At the end he explained what he did and what he used. He was very informative.

3 years ago

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Brad Houston, TX

Justin did an amazing job. He was very professional and polite and went above and beyond. He not only enlightened us in the company’s products and how it works but he also was very knowledgeable and personable as well. We would definitely recommend the company and would use him again in the future.

3 years ago

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Debra Cresent Saint Clair Shores, MI

The people I met who represent the company were very friendly and helpful. They knew what to look for. Overall I’m very pleased and felt comfortable that I chose a good company to do the job. I also really liked the technician Andrew J. I would like to have him do the other treatments. Very personable.

3 years ago

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Vito D'Alessandro Glendora, CA

Your service technician was here this morning ........his attitude was great, friendly and he even invited me to follow him as we joked about him doing a thorough job. always satisfied with the service and the reps that provide the service. VitoD

3 years ago

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Jen North Brunswick, NJ

Joe P. arrived to service my house while I was in the middle of work meeting. He politely understood, quickly asked me about my concerns and quietly maneuvered around the outside and inside of my home without me noticing him. Thanks Joe.

3 years ago

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Pete Mendez San Antonio, TX

Our most recent experience has been great. Our technician, Kashja B. T. did a fabulous job. She checked in with us to confirm what our needs were and if anything changed from the last visit. She had excellent service and I have found this company is very responsive and easy to contact when needed. Plus then service we receive is great.

3 years ago

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Carolyn L. Upper Marlboro, MD

Today we received excellent service with Aptive Environmental. Our technician, Reginald, was punctual, friendly, extremely courteous, and professional. He did an excellent job inside and outside while communicating to us what he was doing while performing his task.

3 years ago

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Tony's Food Creations! Chula Vista, CA

Josh did an awesome job with his service today. He was extremely knowledgable and very polite. Josh got rid of the trap with the mouse and then conducted his inspection of the property. He answered all of my questions with ease. Josh deserves a monentary award for going above and beyond in his job duties. Thanks for all of your help Josh!

3 years ago

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Christine Keady Vienna, VA

Fintiyiamoe A. provided treatment to our house today. He introduced himself and asked several questions to make sure our treatment was correct. He asked if we had an herb garden that he should stay away from and if there were any concerns from the last treatment. He was really thorough, super nice, and a pleasure to work with.

3 years ago Edited December 7, 2021

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Andrew Kim West Sacramento, CA

Thank you Juan & Aptive Environmental Team! Very much appreciate the great customer service. You've been very thoughtful on your approach to servicing our property. We appreciate you being able to respond quickly to requests. Overall, I definitely recommend Aptive Environmental. Thank you.

4 years ago

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Brittany Holm Greenwood, IN

We received great service from "Jeffrey E. 7" this past Tuesday. He made sure to close our gate and notify me about the lock on the gate. It is much appreciated that he went above and beyond to ensure our gate was secure, especially since we have dogs! Thank you.

4 years ago

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Priscilla Solitto ,

James L. did a great job. He listened to my concerns and handled them with professionalism and courtesy. I needed to change the credit card number on my auto pay account and he did it. I did not have to contact the business office. He

4 years ago

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JD and Anita Sammamish, WA

Our Service Pro was India. She did a thorough and exceptional job treating for everything. She was also especially helpful recommending a service to deal with a raccoon problem we're having. India is a professional and excellent employee who well represents Aptive.

4 years ago

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Ann Rosenthal Noblesville, IN

John T provided service today in the pouring rain and was still very enthusiastic. We just had new mulch installed and he explained how it can attract spiders (which I hate!) and that his treatment today would take care of that. I always feel better after we have a treatment by Aptive. Ann R.

4 years ago

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Jill Escott Riverview, FL

I was unhappy to find out that I had decided to switch from a service that also treated my yard (spraying the yard) for fleas and ticks to a company that doesn't. The whole reason we use a pest control is for the flea and tick yard service. So, what we were sold at the door and what we got are 2 very different things. The tech that came out did his job and was not to blame for misinformation. He was very polite. Although please don't send anyone to our door again without a mask. When asked, he did put one on.

4 years ago

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Jerry F North Hills, CA

My service technician, Robert A., is great! Before he started, he reviewed everything in detail with me, he did a really thourogh job and all with a great atitude. PLUS, the rates are very competitive. What a refreshing experience. I was with another national company for 25 yrs. I wishI had changed sooner. I highly recommend Aptive

4 years ago

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Alexandrea White Safety Harbor, FL

Jordan B. was very informative and explained the process of pest control thoroughly. He was timely and I have seen a huge difference in my exterior pest problems (wasps) - I thought surely I would need to call Aptive sooner but it has been almost a month and the creepy crawlys are staying away!

4 years ago

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Jennifer R ,

Doug was a true professional and made us feel confident in picking Aptive. He was very thorough and explained everything to us in detail and answered questions. Doug brought us reassurance that the problem would and is being handled properly!

4 years ago

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Patrick J McCarragher Richmond, TX

Aptive Environmental has done a very good job of keeping nasty critters out of our home. Since we have had your service, we have seen a significant decline in undesirable bug activity around our residence. The service representatives are always courteous and friendly in their dealings with us, while doing their work in a very efficient manner. My only concern is that we don't always receive advance notice of service dates.

4 years ago

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Carole Mushkin Ballwin, MO

Your technician Willie let me know he was here, let me know what he was doing. He also let me know that he would be my regular technician. I was unable to complete the survey to recommend his for $5.00 "bonus"- I received an error. The same thing happened last quarter.

4 years ago

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Ann Libby Florissant, MO

The customer service is excellent. Our technicians were Thomas and Kevin. They were professional, helpful and very polite. They were careful to ask where we saw insects. They covered every area we were concerned with. They made sure the outside, inside and garage were treated.

4 years ago

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L Turner Avon, IN

We have Aptive for many years. The service is outstanding, always on time,making sure that every nook and cranny is covered. They go above and beyond in their expertise and ever since we started using them we had no issues with any ants, wasps spiders etc and before it was a serious nuisance.

4 years ago Edited March 9, 2022

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Ray White Plains, NY

For our first application this year, we had the privilege of having Nick as our technician. I’m very pleased to say he was terrific, a real gentleman and very respectful. He is an asset to Aptive and we would welcome him back anytime. Thank you Nick.

4 years ago

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Krystal A. Harrell Tampa, FL

He was great. I wasn't present for the service but he listened to everything my husband asked him to do. I would like him to service my home evetytime. Please make a note I would only like him to service my residence. Thank you. He deserves a bonus of the 5 dollars which was told to me by one of the other managers.

4 years ago

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John Rhodes League City, TX

Winfred was my Technician on this visit. He contacted me that he was on his way and greeted me upon arrival. He was courteous, professional, and diligent. He explained the areas he was treating and we discussed areas of special interest. He is welcome to always service my account.

4 years ago

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Jack Behan Houston, TX

Dylan T. did a re-service from a visit from March 1. The person on Mach 1 came and left in 10 minutes and I did not even notice until I got feedback form. They did not ring bell nor did they clean small bug webs off porch ceilings. Dylan who did re-service agreed fully that person missed some key steps (if not all exterior steps).

4 years ago