Aptive Environmental

Name: Aptive Environmental
Rating: 4.7

4.7

star star star star star_half

11,087 User Reviews

9.9

Overall Score

4.7

star star star star star_half

11,087 User Reviews

9.9

Overall Score

The Good

The Bad

Bottom Line

Reviews

Write a Review

Company Details

Termite Control

Bed Bug Control

Wildlife Control

Lawn Services

QualityPro Certified

Time in Business

10 Years

Company Headquarters

5132 N 300 W Ste 150 Provo, UT, 84604

Number of Reviews 11,087

info Source of Information

Author: Kalicia Bateman

LAST UPDATED: June 17th, 2025

Aptive Environmental, founded in 2015, is one of the fastest-growing residential pest control services in North America. The company has experienced rapid growth and has been recognized by various outlets for its services and overall growth in the pest control industry. Aptive is EPA approved and provides versatile year-round pest control solutions that are customized to customer needs.

Aptive is a 2021 Gold Stevie Winner by American Business Awards, recognizing the company as 2021's Company of the Year and Fastest Growing Company. In addition, Aptive has been featured on Glassdoor and Inc.5000.

Jump down to read Aptive Environmental reviews below.

Top Ranked Companies

#1 Rove Pest Control

9.2 Overall Score

4.8

star star star star star

(799)

1-(844) 322-3720

#2 Insight Pest Solutions

7.9 Overall Score

4.4

star star star star star_half

(961)

View Profile View Profile

#3 Mint Pest Control

7.9 Overall Score

4.6

star star star star star_half

(108)

View Profile View Profile

thumb_up

The Good

EPA Approved Pest Control Products
Simple and Customizable Pest Control
Wide Range of Targeted Pests
United to Beat Malaria Campaign
Aptive Reviews

EPA Approved Pest Control Products

Aptive's pest control products and applications are EPA approved, indicating that they are safe for the environment and your home, and that your health will be protected upon application of your pest control treatment.

Simple and Customizable Pest Control

Aptive doesn't offer a one-size-fits-all pest control solution. Instead, the company offers customizable pest control treatments that will meet your needs and protect your home. The Aptive pest control process is simple and includes the following three steps:

Pick your pest control plan
Get your pest control
Choose treatment frequency

Based on the pest control plan that you choose, a treatment schedule will be determined, ensuring that an Aptive technician visits your home regularly to keep pests away. If pests come back, Aptive offers re-services at no additional cost.

Wide Range of Targeted Pests

Aptive pest control products specialize in eradicating almost any conceivable pest problem:

Ants — A number of different types of ants may find their way into your home. Whether it is the Argentine Ant, Fire Ant, Odorous Ant, Pavement Ant, Pharaoh Ant, or Thief Ants it is likely that they are looking for food or water that may have been spilled in the kitchen. It is important to remember that where there is one ant, there is an entire colony. Aptive's pest control products help kill not only the ants that venture into your home, but the entire colony.
Cockroaches — Similar to ants, a number of different types of cockroaches exist in the United States. Some include: The American Cockroach, Brown Banded Cockroach, German Cockroach, oriental Cockroach, and Smokybrown Cockroach. If you start seeing cockroaches in your home, there are likely a number of them as they are very good at hiding.
Spiders — A large number of species of spiders can be found in your home. Some of the most common include: The Black Widow, Brown Recluse, Garden Spider, Hobo Spider, House Spider, and Wolf Spider. Though some spider bites may just cause irritation or swelling, others can pose serious health risks.
Rodents — Mice and rats are quite good and chewing through most things keeping them out of your home. In the process, they can cause thousands of dollars of damage.
Stingers and biters — Some of these insects that may find their way into your home are: Centipedes, Mud Daubers, Scorpions, Tick and Flea control, Wasps, Yellow Jackets and other stinging insects. The pest control company carries special pest control products to target each of these pests.
Pantry pests — These pests include, but are not limited to, Indian Meal Moths, Grain Beetles, Granary Weevils, and Rice Weevils.
Mosquitoes - Aptive employs a range of treatments to combat mosquitoes, including targeted sprays, foggers, and water treatments. Focused efforts are directed at shaded areas, trees, bushes, and under eaves to effectively target mosquitoes on your property.
Other common pests — Depending on the season and your geographical location, it is not uncommon to see: Aphids, Crickets, Earwigs, Millipedes, Pill Bugs, Silverfish Bugs, and Snails.

If you are unsure whether or not Aptive offers services to remove a certain type of insect, contact a customer representative for inquiries.

United to Beat Malaria Campaign

Aptive Environmental is dedicated to protecting people all over the world from disease-carrying pests and has partnered with the United Nation's "United to Beat Malaria" campaign to stop malaria (a disease transmitted by mosquito bites). Aptive donates a portion of the company's profits to United to Beat Malaria on an annual basis to provide insecticide-treated bed nets to countries in need.

Aptive Reviews

Aptive Reviews on BestCompany.com are majority positive — 87 percent of customers award the company 4 or 5 stars. These positive reviews most often highlight the following:

Attentive and professional technicians
Responsive customer service and quick problem resolution
Outstanding communication
Thorough home and pest assessments
Effective pest treatments

thumb_down

The Bad

Treats for Common Household Pests Only
Limited State Coverage

Treats for Common Household Pests Only

While Aptive offers general pest control services, the company does not provide services for bed bug, termite control, or mole control and prevention. Many other pest control companies offer wildlife control, lawn services (fertilization, weed control, lawn care), crawl space services, and attic services (attic insulation and attic restoration).

Limited State Coverage

Aptive Environmental is only offered in 28 states in the United States. Only residents of the following states can sign up for Aptive's services:

Arizona
California
Colorado
Washington, DC
Florida
Iowa
Illinois
Indiana
Kansas
Kentucky
Massachusetts
Michigan
Minnesota
Missouri

North Carolina
New Jersey
New York
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Virginia
Washington
Wisconsin

If you're not in this service area, you will have to look at other pest control companies

gavel

The Bottom Line

Although relatively young compared to other companies in the pest control industry and it's limited geographic coverage, Aptive has a lot to offer. The company's pest control products and applications are EPA approved, indicating that the company is mindful about its environmental impact. Rather than offering a generic treatment plan, Aptive technicians create a personalized solution that meets the direct needs of the customer.

The majority of our Aptive Environmental review catalog (read below) reveal that customers are happy with the great service they received and felt that the service technicians were attentive to their home's unique needs. Aptive employees are encouraged to be committed and passionate about their work, build a positive culture through kindness and loyalty, remember to give back, educate, improve daily, and deliver "wow" customer service. If available in your geographic region, we recommend that homeowners and businesses use Aptive for their pest control needs.

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.7

star star star star star_half

11,099 Reviews

Review Breakdown

5 grade

81%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

star star star star star

Omar, I want to thank you for patiently answering my questions regarding the electronic paperwork. HUGE Thank You for identifying the 'spider mites' source - coming off the cinderblock walls towards the citrus trees. Keeping me informed on this first treatment of what you were doing. Working around my Mom, who has Alzheimer's. You had your hands full with us today and managed the job with Professionalism.

2 weeks ago

star star star star star

Kevin Crilly

The salesperson Brinton M who visited my home was professional, knowledgeable, and courteous. They took the time to explain the various pest control options available, tailored to my specific needs. I appreciated their transparency regarding pricing and the services included in the treatment plan. They answered all my questions without any pressure, making the decision-making process much easier. The technician Joseph who performed the treatment was equally impressive. He arrived on time, dressed professionally, and demonstrated a thorough understanding of pest management techniques. The technician conducted a comprehensive inspection of my property, identifying potential problem areas that I hadn’t even considered. During the treatment, he were meticulous and took care to ensure that all areas were addressed. The technician also provided valuable tips on how to prevent future infestations and was happy to answer any additional questions I had. Overall Impression Overall, my experience with Aptive Pest Company was excellent. From the initial consultation with the salesman to the hands-on service from the technician, I felt well taken care of. I would highly recommend Aptive to anyone in need of pest control services. Their professionalism, expertise, and customer service truly set them apart in the industry. New Customer Kevin C

1 month ago

star star star star star

Mike D

This was my first application from Aptive and Jeremiah was the gentleman who came out to my house. Jeremiah was friendly and professional to say the least. He was very knowledgeable about the product and why it was needed in certain places of the yard. I've lived all over the world, and goos customer service is hard to come by. My experience so far with Jeremiah and Aptive has been outstanding!!

1 month ago

check_circle

Verified Customer

star star star star star

Justin P. Morgan N/A

7 months ago

star star_border star_border star_border star_border

A.M.

I heard a very aggressive knock at my door, thinking it was a neighbor needing something, I immediately opened it. That was my first regret. I had the “pleasure” of dealing with someone who questioned if I was the owner of the home with a certain tone, didn’t introduce himself or ask me for my name and went into his whole song and dance without me getting a word in. I gave every hint that I was busy and needing to leave…out of the blue he asked if I’d want treatment today, even after telling him I’m already on a monthly payment with a different company. Upon telling him I wasn’t interested at this time, he didn’t thank me for my time and rudely left. If you want someone’s business, I highly suggest you make someone feel appreciated and well informed…not rip their current decisions on pest control and act like it’s surprising that you’re in fact the home owner. Try to be more Adaptive and less “Aptive”

1 week ago

star star star star star

Joseph Tropea

Bye bye mosquitos! Christaysha was an absolute expert! Wonderful to speak to and have take care of our annoying mosquito issue. She knew exactly where to set traps and spray, and as a result of her know how we have not seen a single mosquito since she came and sprayed. All I can say is thank you so much!

1 month ago

star star star star star

Brenda Finch

Love that tech calls and texts prior to and at arrival. I have complete confidence that new and ongoing issues will be attended to with effective results. Technician courteous, friendly, listens, respectful of property. Definitely A#1 service

1 month ago

star star star star star

Ruth Mundy

I have been an Aptive customer now for 3 or 4 years. I used to have spiders and ants in my home. Since having Aptive it is a rarity to see any spiders (yes, I know they're good for the environment, but I don't like them in my house!) I have never seen any ants is the home si ce they have been treating my house. When I have seen any insects, I have called them and they return without any extra charge. The reports I receive includes photos of all the areas they treat, including my detached garage. They cover all they way around the foundation, any portals that connect from inside to out (dryer vents, lighting, water outlets, etc) and around windows and doors as well. They cover all areas! And once or twice -or whenever needed- they come inside and treat my basement. Always professional with reminders at least 2 days before they come that they are arriving. On the day they arrive, I usually get a 30 - 90 minute ETA text from the technician. And there have NEVER been any hidden fees, surprise charges, nor any pressure to add services. Aptive is a top-notch business.

2 months ago

star star_border star_border star_border star_border

Company constantly sends people to solicit business and they hit the houses that are on ‘no solicitation’ lists - clearly violating permit regulations. This wasn’t a one-time offense either. The company is rude and unscrupulous.

3 days ago

star star_border star_border star_border star_border

Garrett Varner

Con artists, the sold my wife a one time service and if we liked it we could sign up. The copy and pasted her signature on 2 year premium contract and signed us up for auto pay. After many calls and threat of legal action we got out of it. 💯 illegal what they did. Do your research and you will see nothing but bad and illegal tactics from this shitty company

1 week ago

star star star star star

Bradley Powers

My service tech Justin did a fantastic job. He gave a 30 minute heads up and was on time. He explained everything he was doing and was very thorough with his application of the insecticides. Keep up the good work young man!

1 month ago

star star star star star

Debbie Prust

Joseph arrived promptly, thoroughly inspected my property, and took the time to explain the treatment process in detail. Joseph addressed all my concerns with patience and ensured that every corner of my home was treated effectively. What impressed me the most was his commitment to using safe and environmentally friendly solutions while delivering powerful results.

3 months ago

star star star star star

Meghan Ferguson

Every technician who has come out to my house over the past several years has been super accommodating and dedicated to addressing concerns. Today it was Moe and Marcus has been the most frequent technician. I generally struggle with adulting skills like household management. I am typically busy and do not always have time to advise/communicate concerns. But my mom who expects a lot has been impressed with each technician's attention to detail and the time they spend on the property during her stays. I highly recommend Aptive especially if you want a reliable and trustworthy company that you do not need to micromanage!!!

4 months ago

check_circle

Verified Customer

star star star star star

Yuliya Filippova NA

3 years ago

check_circle

Verified Customer

star star star star star

Michelle Duncan NA

3 years ago

check_circle

Verified Customer

star star star star star

Anna Vessa New Jersey

3 years ago

star star_border star_border star_border star_border

Kevin Kettmann

I had the sales representative stop by my house on Saturday. He promised that the people would visit every month during the warmer months and less often when it go cold. He stated that they now spray three feet up from the base boards around the perimeter, and he stated that they spray at the top where they dust away the spider webs. When the tech showed up he presented the contract, the price quoted by sales covered nothing promised and the tech stated that none of the procedures I described were true. The sales rep said they prided themselves in communication and gave a big speech about it, but every word that came out of his mouth turned out to be false. If this is the Aptive way of trying to secure business, they are going to have trouble moving forward. The sales guy promises one thing, then the tech shows up a few days later and says "Hey, you forgot to go over the contract with sales. Here it is."... and then the paperwork is nothing what the sales team promised. Very dishonest. Luckily I was able to send the guy away before he did any work. This was in San Jose, CA on May 17th, 2025 when this all happened.

1 month ago

star star_border star_border star_border star_border

lum carter Carter

Very disappointed with customer service representative. Call in today to decide not to continue my service with Aptive Environmental. Well during call I was told I have to meet my 2-year agreement. My reply was I've had service with you for over 3 years. Only thing I ever did was call for a lower price. Which when I made this call I got locked back into a 2-year agreement apparently without my knowledge. Closed out my old account and started a new one. Further both the representative on the call and her manager told me I only had one contract with them the excising one. Manager boldly said give me the old account number then. Which they had no idea that they were talking with career Human Resources representative. I keep a copy of everything. Now once I read the old account number to them miraculously the manager had the ability to find my old account. Now this is after she Boldly told me she looks in all locations for my name, email address, and phone number. To add more insult after all this I still have to pay the penalty to leave a service I never signed up for again. Good luck, but after this today I recommend keeping copies of everything you can with Aptive Enviornmental.

1 month ago

star star_border star_border star_border star_border

Sailesh

The door-to-door salesperson who showed up at my home was overly pushy and took far too long to come to terms with the fact that I was not interested in signing a contract. My interaction with him (the most uncomfortable one I've had with a door-to-door salesperson) makes me completely uninterested in considering Aptive in the future. Some of his comments and questions were irrelevant, unnecessary, and as was the case with a previous reviewer (Danielle C), disrespectful towards women. When I made it clear that I don't make decisions like signing pest control contracts without discussing with my wife first, his response to attempt to get me to sign something immediately was "if there's one thing I know about the ladies, it's that they don't like bugs and they like a good deal", and "you have a mortgage and car payments, this is just pest control, man". At one point, he even asked me to go get my credit card, and no salesperson has ever said that to me before. Nor has any salesperson before this one ever asked me where I'm from. I understand that there's always going to be an element of pushiness with this sales approach and it can often yield success, but my honest feedback to Aptive would be to examine the potential detrimental impact going about this without sufficient tact can have on their business.

1 month ago

star star star star star

Iris Strickland

I absolutely recommend this very thorough and professional service. Our service man was here on time and asked if I had any questions or specific areas that needed attention. Chris made sure that I was satisfied before leaving. He is a wonderful representative of your company. Thank You, Iris Strickland

3 months ago

star star star star star

Vern Darlington

Pros- So far they have kept their word. Seem to have a working product, and so far good customer service like you don't see much these days. Cons - You must ask for a supervisor many times over before the call center will transfer you to someone who's in the States and English speaking; this is the better customer service. You rarely get the same service guys. I feel like with all companies, the more the same guy comes, the more they want to please you and take pride in the service they do at your house instead of them seeing someone new and explaining everything all over to the new guy!

5 months ago

star star star star star

Debbie Gonzales

Omar had great communication! I loved his final text with pictures as well check it out great text: All done! We’re right in the middle of [spiders] season so that was my primary target today. I specifically treated where they live, travel, and enter and am super proud of the service I provided you today. I’m confident that I’ve taken care of any [spiders] problem in and around your home even if it may take 3-4 weeks to take full effect. You should be good to go all the way through when I come out next.

5 months ago

star star star star star

Mark Wester

4 months ago Edited January 27, 2025

Reply from Aptive Environmental

Thanks for the positive feedback! We’re glad to hear that you appreciated our service. If you need anything else, feel free to reach out!

Sep. 26th, 2024

star star_border star_border star_border star_border

Sha Gam

Dishonest business practices. 1. Since the initial contract, Aptive has raised the monthly cost of my service and provided no supportive documentation for why or when. 2. Now again they are attempting the increase the monthly cost with no notice or explanation. They just indicate a higher cost on the account. 3. My contract was for quarterly appointments but they use an automated system that schedules appointments every 2 months and the system makes it impossible to reschedule to achieve a quarterly schedule.

1 month ago

star star star star star

Katie Glavan

Overall, Aptive has been great. I rarely need them to come out to re-treat my home after a service as I've needed to with other pest companies.

1 month ago

star star star star star

Paul G

Recent Control service performed by Charris was Grade A+. He communicated clear instructions when he will be there and texted clear pictures of the areas he tackled. So far the best control service I have received.

3 months ago

star star star star star

Karen Cerda

I love that Patrick asked me prior to what I felt needed to be addressed. He also texted me photos of what was done and always lets me know ahead of time that he is on his way and when he is finished! Very thorough and professional! Very much appreciated!

4 months ago

star star star star star

Brandon Caron

Ken did great work. Asked if i had any specific issues before starting, then stated what he was going to do. Ken did everything he said he was gonna do, even handle the areas and the type of bugs that come out during this season.

4 months ago

star star star star star

Cheri Taylor

I asked Sasha today if, as she was treating my foundation, would tell me if she noticed anywhere rodents might possibly be getting in. She noticed a few places and let me know about it. She did tell me about an upgrade Aptive has for rodent control, but I declined that offer. I can set traps myself.

5 months ago

star star star star star

Michael Enright

Rodrigo kept me informed from prior to his arrival until he was done. He asked if I had any specific concerns, which I did and he handled them and informed me of the results. He sent me pics and was very thorough and courteous too!

5 months ago

star star star star star

Gerard Beaudoin

I've been pleased with the professional quality of the Aptive technicians for some time. Sasha worked her way around the perimeter of our home in a quiet, professional manner. We had a good conversation after her pest control treatment around timing of future treatments and the type of pests we might expect as the we move out of winter.

5 months ago

star star star star star

LEE BEATY

Joseph came today in freezing temperatures and serviced my house, yard and roof eaves for me. I appreciate his friendly manor and knowledge About the season and the way he treated what he could very well. He will be back for yard treatment in the spring when it warms up. Thank you for the great job!!

5 months ago

star star star star star

M Sledge

Andre was very quick and efficient. He let me know when he would arrive, and he was able to treat the perimeter of my house in a reasonably short period. He shared photos of the treated spaces, what insects were more problematic this time of year, and that was that. Thanks!

5 months ago

star star star star star

Courtney Link

Technician was courtesy and very helpful. I had a sudden big issue inside my home and happened to have an appointment for my quarterly spray. Not only was he able to spray and treat the infested area but also installed a plug that can help in other areas as well. He explained what to expect in the next few days and how to treat the pests for the next few days.

6 months ago

star star star star star

Nicole Woods

Aptive has been a wonderful addition to our home care. Their technicians always communicate thoroughly, arrive on time, and seem to truly enjoy their work environment. This is really important to us because if the company takes good care of their employees, I believe they will take good care of us. Every technician that has come out over the years has exhibited these same qualities, plus they do a great job keeping the pests out of our home!

7 months ago

star star star star star

Christina Cheung

Dillian*, my service rep for the day. Came to the door and spoke to me about what specifically I was noticing and needed focused on, the helped me get rid of some of the smaller spider spots in the house before going to work on the outside. He spoke with me about what wet weather treatment would look like and overall left a very positive impression. I am so satisfied with my service today and still think I made the right choice for my house, my family and my pets, with Aptive.

7 months ago

star star star star star

Mekol Hard

Today the exterminator was awesome! He provided me with information and education that no one has given me in the time that I've been using this company. He took his time to treat every room in my home, provided me with mosquito treatment, put out fresh baits and traps throughout my home, and addresses my concerns of water bugs and moths as well by treating the outside. He was also very professional and very respectful and friendly. One of the best exterminators I've had thus far!

7 months ago

star star star star star

MBethel

7 months ago

Reply from Aptive Environmental

Thank you for your thoughtful feedback! It’s great to hear that your technician provided such exceptional service and made a positive impact. We truly appreciate your kind words about his professionalism and hard work. We’ll make sure your praise is shared with the team. If you need anything else, we’re always here to help!

Oct. 10th, 2024

star star star star star

Khanal78

Eusebio was hands down the best aptive representative that was highly professional at the work. He worked his way to interior and put good amount of detailed work outside for the ants and wasp issues we had going on. He worked with no supervision. He found the issues himself, applied treatment all over and made sure our home is ready for the winter season. Highly recommended!!

7 months ago

Reply from Aptive Environmental

Thank you for sharing your experience! We're thrilled to hear that Eusebio provided such professional, detailed service, addressing your ant and wasp concerns thoroughly. It’s great to know he took proactive steps to prepare your home for winter. If you need anything else, don’t hesitate to reach out!

Oct. 25th, 2024

star star star star star

Todd Casterline

Great customer service. Aptive sent me an initial email with my appointment date and window. They then sent me a text reminder the day prior to service. Travis, the pest control tech then texted me giving me an approximate arrival time. Finally, he texted me when complete and sent pics of the service area. With a very busy schedule. I love the communication! Great job!

8 months ago

Reply from Aptive Environmental

Thank you for sharing your experience! We're thrilled to hear that the communication from start to finish made it convenient with your busy schedule. It’s great to know Travis kept you updated and thorough with the service. If you need anything else, feel free to reach out!

Oct. 25th, 2024

star star star star star

jsmith98@hot.rr.com

Excellent service. Very affordable pest control service and very good at what they do. Absolutely the best pest control company we have ever worked with through the years. Works really well with our busy schedules and doesn’t require anyone to be home to keep our yard and exterior free of fire ants and flying insects such as wasp. Highly recommend company. They have completely changed the way pest management is handled.

8 months ago

Reply from Aptive Environmental

Thank you for the great feedback! We’re glad to hear you find our service effective and accommodating. Your recommendation is greatly appreciated!

Sep. 26th, 2024

star star star star star

Landen Tyler

I have been using Aptive for about a year now so I feel it’s appropriate to comment. It’s breaks my heart that some of you have felt like you have been Scammed. Reading some of these comments it sounds like the company might have to do a better job vetting some of the people that they work with. However with that being said the representative that I worked with was professional, kind, not too pushy and was very honest. He gave me a good deal and helped make it more affordable on the books. Since then I have been treated a total of 6 times and every time has been awesome. I’ve have seen three different technicians and they have all done a very very thorough job making sure my service matched the expectations of the dude that knocked on my door. I haven’t felt locked into anything that I didn’t know I was signing up for and I haven’t felt the need to cancel. And that being said I was pretty skeptical spraying anything that will kill the bugs but not hurt anything else. I truthfully didn’t think it would work. The service has met my expectations that my Rep gave me for the $174/treatment that I am paying. I’ve actually tipped Stephen the last two services for exceptional work. The point is, I do not feel like going to bad reviews is always the best way to judge whether a service is good or not. I feel like my experience has been exceptional! I’d say give em a go. Even with low expectations The worst that could happen is your expectations are met and the best thing that could happen is that your problem is actually solved. And that is good enough for an old construction worker like me. I will say this though. I wish you guys did termites. I have been having some issues with them and I’d love to give you guys my business but the other day when I called to ask for an inspection I was told that for now I’d have to go with someone else. Well everyone has to have a fatal flaw I guess.

9 months ago

Reply from Aptive Environmental

Thank you for sharing your positive experience! We’re glad to hear that our team has been able to meet your expectations and provide you with great service. It’s always rewarding to hear feedback from long-term customers like you.

Sep. 23rd, 2024

star star_border star_border star_border star_border

G Naj

By far the rudest door to door salesman we’ve ever had knock at the door. He was so pushy, and even after my husband telling him we weren’t interested, he came back to harass us again today. I would never do business with a company that hired such pushy sales people. Borderline harassment.

1 month ago

star star star star star

barbara stewart

I am happy for the pics left to see what has been done. Technicians are always on time for my service.

1 month ago

star star star star star

dimpsy _

Super simple to understand and easy to communicate with. I always am informed when my next treatment is which I love!

1 month ago

star star_border star_border star_border star_border

David Laz

I went with this company thinking everything would be okay, first off they don't come like i was told initially from the start, I was told they would come back every week if they had to make sure we were bug free, everything sounded good to you signed that contract, and then the attitudes come from the office from their customer service reps, I had issues with spiders and had lots of issues with mosquitoes I contacted them I was told they'd be back in 2 to 3 weeks I said I was told you guys would come back to the very next week if it wasn't fixed that wasn't the case, they're rude and just want money and that's all they really care about, they talked me into putting down some snake stuff some brown powder I asked him several times even the office this is safe for pets am I correct they stated it was my dogs got into it I guess around the yard but he really wasn't around the yard that they got into it their tech left a black bucket full of it behind my house I found that later on when my dogs were drinking out of it after it rained one of my dogs passed away wasn't exactly sure what it's from wasn't worth trying to figure it out, the other one was vomiting for almost 4 days we were so scared that we were going to lose him thank God we didn't, I contacted them and let him know their answer was well it's supposed to be snake away and it is safe for your dogs so we don't understand what happened we'll just take it off your bill still charge me for that one session. What's to be honest with you did nothing because we did find a copperhead underneath our deck thank God we were able to use a stick and get rehome him to the woods , this has been one nightmare and then they hold over your head at 200 bill I wonder if they want to pay the vet bills. I definitely would stay away from these guys they're not professional they don't seem to know what they're doing.

3 months ago

star star star star star

Victoria

Richard did an amazing job -- really took the time to treat my property, provided me with an update when he was done followed by photos of areas he treated!! Truly on-point from beginning to end!!

4 months ago

star star star star star

Temple 2022

I liked the communication Dan S. and I had regarding my property and the treatment. I was home and it was important to me that everything was done correctly. Thank you. PDG. temple, Texas

4 months ago

star star star star_border star_border

Nicolle Landowski

Aptiv had been overall hit or miss for us. We get some great technicians and service at times (recommend Sasha!) and other times the service has been really bad (technicians trying to come very late at night to do a treatement, missing appointments, being disconnected when on the phone line or long wait times). I hope the company rewards its good employees and continues to improve!

4 months ago

star star star star star

K Cozi

The specialist that came (Cam) was smart , ok nsightful and crazy helpful in pointing out areas of concern with my new house and how bugs are getting in! Calling my HOA asap!

5 months ago