Sunrun Reviews
9.9
Overall Score
Featured Review
Verified Customer
Review Source
Donald Caccamise Virginia City, MT
Outstanding performance with no technical issues or concerns.
We are very pleased with our purchase.
From planning, to creation, to installation, the process has been exemplary.
2 years ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 20th, 2023
Featured Review
Matthew Brady Fresno, CA
Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.
3 years ago
Reply from Sunrun
Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!
Mar. 14th, 2022
Verified Customer
Review Source
Aaron Waters
Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.
1 week ago
Reply from Sunrun
This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Jan. 28th, 2026
Verified Customer
Review Source
John Michalski
Austin M. was absolutely outstanding to work with. I already had a solar system on my property, but my energy usage increased significantly after adding a pool, converting from a gas furnace to an electric heat pump, and purchasing an electric vehicle. Austin took the time to clearly explain how adding additional panels along with four back up batteries would solve my high Edison bills, and he was 100% right.
His knowledge, professionalism, and attention to detail made the entire process smooth and stress-free. I was so impressed that I recommended him to my brother and several colleagues, and he set each of them up perfectly as well. Austin truly goes above and beyond—he’s the best sales rep I’ve worked with, and I wouldn’t hesitate to recommend him to anyone considering solar or battery upgrades.
2 weeks ago
Reply from Sunrun
Hi John, thank you for taking the time to share your experience. We're so glad to hear that Austin explained the benefits of adding additional panels and batteries to your system. Thank you for being part of our Sunrun family!
Jan. 22nd, 2026
Verified Customer
Review Source
Somsukdi
Austin M. did a phenomenal job from start to finish. He took the time to clearly explain why I was still getting billed by Edison even though I already had a solar system on my property, and he made everything easy to understand without pressure. Adding a second system with back up batteries was the perfect solution, and it gave me complete peace of mind knowing I'm protected from Edison's abnormal rate increases and frequent power outages. Austin was professional, knowledgeable, and genuinely looked out for my best interest. I highly recommend working with him. He will not ghost you after the initial sale signing, he is with you every step of the way and after installation to make sure your apps are set up properly.
2 weeks ago
Reply from Sunrun
Hi Somsukdi, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 22nd, 2026
Verified Customer
Review Source
George Jasso
I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.
4 weeks ago
Reply from Sunrun
We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Jan. 9th, 2026
Review Source
Rupinderjeet Kaur
Austin is awesome!! I moved into this Fontana property 4 years ago. The house came with the solar panels. Already knew it wasn’t enough for my family’s energy needs. Edison’s increasing rates and frequent power outages in our neighborhood had to be put to a stop ASAP once I saw my recent settlement bill with Edison. Austin perfectly sized an additional system of 22 panels and 3 Tesla back up batteries to cover the energy I was still pulling from Edison and to make sure I don’t pull energy from them at night, I only pull from my batteries. Most importantly, have not had 1 power outage since acquiring these batteries. The peace of mind is well worth it! I highly recommend Austin! Thank you so much to Sunrun as well for the amazing communication throughout the process.
1 day ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Rupinderjeet! We're thrilled to hear that Austin was able to help determine your system layout. It's great to know that the transition to battery power worked seamlessly for you and has given you peace of mind. Thanks again for sharing!
Feb. 6th, 2026
Review Source
MELIESSA EDWARDS
Austin M. is hands down my favorite solar sales rep! From the very beginning, he made the entire process feel less like a business transaction and more like working with a longtime friend. Austin is with you every step of the way—his communication is fantastic, and he genuinely goes above and beyond to make sure your questions are answered and your requests are fulfilled. I really appreciate the time he took to educate me on why adding more panels and investing in backup batteries will be such a smart long-term decision. Thank you, Austin, for your knowledge, honesty, and dedication. I highly recommend him to anyone considering solar!
2 days ago
Reply from Sunrun
Melissa, we truly appreciate you taking the time to share your positive experience with us. We are delighted to hear that Austin was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Feb. 6th, 2026
Review Source
Cheryl
Austin, our representative, exhibited exceptional candor from our initial engagement. He committed to securing a favorable agreement and successfully delivered on that commitment. He consistently communicated updates regarding city permits, potential delays, and installation timelines. I experienced no undue pressure during the signing process. He thoroughly elucidated all aspects of the engagement, comprehensively outlining expectations. He is an exemplary professional. I highly recommend him to my colleagues and associates because I know he will take care of them like they took care of me. Austin, thank you!
Lastly, the crew, consisting of Junior, Greg, Cory, and Daniel, performed exceptionally. I was particularly impressed that they meticulously cleaned up after themselves, ensuring nothing was left behind. They were courteous and professional.
1 week ago
Reply from Sunrun
This is great to hear, Cheryl! We're so glad to hear that Austin explained everything clearly and helped you feel informed and confident every step of the way. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jan. 30th, 2026
Verified Customer
Review Source
Denise Almonte
Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction.
Well deserved feedback and thank you for your strong leadership skills.
3 weeks ago
Reply from Sunrun
Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!
Jan. 15th, 2026
Review Source
SHONICA EDWARDS
We added an additional solar system with backup batteries starting in late 2024, and there was back and forth with the City of Pomona during the process. Austin Monte gave us real peace of mind throughout and stayed on top of everything to make sure the project was completed successfully. Trenching work was needed, and Austin helped out greatly with the cost, which we truly appreciated. The system is finally up and running, and we’re excited for the peace of mind from the backup batteries and protection from Edison’s increasing rates. Thank you, Austin, for not leaving us hanging!
2 days ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Shonica. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind. Thank you for sharing your story with us!
Feb. 6th, 2026
Review Source
Nelson Fermaint
The account name is in my son's name... My name is Linda. OMG, I had the most enlightening experience with Karina she was VERY informing and told me a number of things on how my system is working!
She took her time and went over ALL the inside info on how to use the Tesla Ap and what information I needed to do to keep from higher costs.
She's not only very knowledgeable but she's very personable as well. Well done Karina!!
2 days ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Linda! We’re delighted to hear that Karina took the time to explain your system and was able to address all your questions . Thanks for choosing us as your solar provider!
Feb. 6th, 2026
Review Source
Daysi Orellana
I ended up going solar thanks to Anna P. I hesitated for months because I did my research and a lot of solar customers were not happy about it.
Anna reached out to me and answered all of my questions ( I had a LOT of questions).
She took the time to explain how it works, the benefits and how this would work for the years to come.
I was able to learn as much as I could about the process.
My system was activated on December 2025. At this moment everything is working fine. Im just waiting for summer time and hoping that there will be no issues with the use of the ACs.
3 days ago
Reply from Sunrun
Thanks for your review, Daysi! We're so happy to hear that you had a good experience with Anna! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Feb. 4th, 2026
Verified Customer
Review Source
John Canales
SunRun did a great job through the whole process of getting my home on solar. They kept me up to date through the project and everything ran smoothly. The project did take a while to complete, but that was due to a delay on part of existing energy supplier (SCE) to schedule their final system approval.
2 weeks ago Edited January 28, 2026
Reply from Sunrun
This is great to hear, John! We are thrilled to hear that you had such a positive interaction with your representative, Dylan. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jan. 22nd, 2026
Review Source
Isela Tapia
My husband and I appreciate Austin M. so much! Not a pushy salesman at all. He takes the time to understand what you are looking to accomplish, then he see’s the options that may suit you best to solve what you are in need of.
I have recommend him to my neighbors, they all are happy with their experience as well! If you want to avoid Edison’s increasing rates and not deal with having no power at home during Edison’s frequent outages, he is your solar guy!
1 week ago
Reply from Sunrun
We greatly appreciate your positive feedback, Isela! It warms our hearts to know that Austin played a pivotal role in your solar journey and clearly explained the benefits of our solar and battery options that best suit your needs. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 28th, 2026
Review Source
Juan Hidalgo
I live in Jurupa Valley and I already have an existing solar system. Aus M. did an amazing job walking me through how adding additional panels and batteries would solve my Edison issues. He explained everything clearly and made it easy to understand how this upgrade would protect me from Edison’s constantly increasing rates and ongoing power outages.
Excited for my 3 back up batteries (Tesla). I recommend him, he’s not a regular salesman. He’s very friendly and outgoing. He’s invited to the next carne asada family event!
1 week ago
Reply from Sunrun
Hi Juan, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Aus and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 28th, 2026
Review Source
Anthony Mayes
Austin is the guy! I currently already have an existing Sunrun system. Edison turned off my power for 3 days, so I needed back up batteries ASAP!! Told Austin exactly what I wanted, he got it done swiftly and successfully. He also threw in a couple more panels for extra kWh production. I have not had one power outage since acquiring these back up batteries. I am the only house in my neighborhood that has power during Edison’s outages. Thank you Austin, recommend him! He’s checked in after a year of the installation. A1 service.
1 week ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Anthony! We're thrilled to hear that Austin helped you get backup batteries and that it has kept your home running smoothly during outages. Thank you so much for sharing your experience with us!
Jan. 28th, 2026
Verified Customer
Review Source
Juan Guinto
Austin was able to explain the system and the process in a way I was able to understand and see the savings. He wasn't only able to save me money but also showed me how he could get extra
equipment which convinced me to work with Sunrun.
1 month ago
Reply from Sunrun
Thank you so much for your kind words, Juan! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Dec. 19th, 2025
Verified Customer
Review Source
Juan (John) D. Rangel
Meeting and working closely with Austin M. permitted me to decide to go with Sunrun. We had interviewed many different companies, but the professionalism proved clearly we want the backing of a well established Solar company.
1 month ago Edited January 6, 2026
Reply from Sunrun
Thank you for taking the time to share your experience, John! We're so glad to hear that our communication throughout the process helped you feel informed and confident every step of the way. We appreciate your feedback!
Dec. 16th, 2025
Review Source
Lupe Zamora
Working with Austin M. a great experience from start to finish. He took the time to fully understand my home's energy needs and explain my options clearly and honestly. Since I already had a Sunrun system in place, it was important to me that any upgrades were done thoughtfully and efficiently.
My energy usage has increased over time, and Austin did an excellent job calculating the additional kWh production needed to support both my current usage and future plans. We've also been dealing with more power outages, and adding the two Tesla backup batteries has brought my family and me real peace of mind. Knowing we have reliable backup power has been a game changer.
Thank you, Austin, for making the process so smooth and truly looking out for our needs. I highly recommend him to anyone considering solar or battery storage!
2 weeks ago
Reply from Sunrun
Hi Lupe, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. Thanks for sharing your experience, it truly makes our day!
Jan. 22nd, 2026
Review Source
Fabian Ballesteros
I was against solar for many years and honestly very skeptical of the whole process. Austin M. stayed consistent with his follow-ups and, more importantly, took the time to truly educate me instead of pressure me. He broke everything down clearly—how the solar program works, the long-term benefits, and how adding backup batteries would protect my home and give me real energy independence.
After paying Southern California Edison an average of $600 per month, I finally pulled the trigger, and separating myself from Edison has been a huge relief. The peace of mind alone makes it worth it. Austin was professional, patient, and knowledgeable from start to finish, and I’m grateful he didn’t give up on me when I initially said no. Highly recommend Austin to anyone on the fence about solar—you won’t regret it.
3 weeks ago
Reply from Sunrun
Fabian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Jan. 17th, 2026
Verified Customer
Review Source
Brian
I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend!
behind
2 months ago
Reply from Sunrun
Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2025
Verified Customer
Review Source
Alex R
I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.
2 months ago
Reply from Sunrun
Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!
Nov. 21st, 2025
Review Source
Tham Le
I was referred to Sunrun by friend to Austin M. Austin did an outstanding job explaining and guide me throughout the installation process. I have a very positive experience with Sunrun.
1 day ago
Reply from Sunrun
Your review brightened our day, Tham! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Feb. 6th, 2026
Review Source
Cindy Lopez
It was great working with Dylan. He is extremely knowledgeable. He made me feel confident about moving forward with my project even after I had many questions. His knowledge and experience put my mind at ease. I know he will be there to explain step by step what is to come.
1 week ago
Reply from Sunrun
This is awesome, Cindy! Your positive feedback is like a ray of sunshine to us, and we're so happy Dylan could guide you through your solar experience. Thanks for going solar with us!
Jan. 27th, 2026
Review Source
Gabriel Enriquez
We got referred by a friend and met with Austin to talk about our solar options. He was so quick to respond and set up a meeting with us to see what the best options were. Austin was phenomenal to work with, got us a great plan to not only put solar in but get batteries to store extra energy. He was thorough in helping us with the whole process, from planning, install, permits, and getting the app up and running. Definitely made the whole process smooth and easy.
2 weeks ago
Reply from Sunrun
Gabriel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Jan. 22nd, 2026
Review Source
Lorrie Koahou
I had an amazing experience working with Austin M. for my solar installation! He was incredibly knowledgeable and patient throughout the entire process, answering all my questions and ensuring I understood every step. One of the things I appreciated most was how he really took the time to explain the benefits of adding backup batteries to my solar system. Living in a neighborhood where power outages happen frequently, knowing I’ll have reliable power even during those times has given me so much peace of mind.
Austin made the whole experience smooth and stress-free, and I couldn’t be happier with my decision to go solar. Highly recommend him to anyone looking to make the switch!
1 month ago
Reply from Sunrun
Hi Lorrie, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 6th, 2026
Review Source
Vanessa Parker
I am incredibly grateful for the outstanding service. I received from my solar sales representative, Austin Monte. From start to finish, Austin went above and beyond to make sure everything was handled smoothly and in my best interest. I had a settlement bill with edison that I was stressed about, and Austin stepped in and helped get it fully resolved by ensuring what I owed was covered on top of that, he thoughtfully redesigned my system by adding more solar panels and backup batteries to account for my increased nighttime usage from Edison. Now I feel completely secure knowing my home is protected from future power outages and rising utility costs. Austin was knowledgeable, transparent and genuinely cared about finding the right solution for my situation, not just making a sale. I truly appreciate his dedication, expertise and would highly recommend awesome to anyone considering solar. He made the entire process easy.And gave me real peace of mind.
1 month ago
Reply from Sunrun
We're delighted to hear that your representative, Austin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Vanessa!
Dec. 19th, 2025
Verified Customer
Review Source
Claudia Londono
For a long time, even when Brian was just starting his career with Sunrun, what caught my attention most was his persistence in helping us install our solar panels. He was always willing to find an option that fit our budget and needs. Watching him grow and advance the way he has made me believe that Sunrun is a company that supports young people in becoming entrepreneurs and giving them opportunities to improve. Brian is an excellent salesperson, a great friend to his customers, and an important part of our family because we can count on him whenever we need him.
3 months ago Edited November 7, 2025
Reply from Sunrun
We're delighted to hear that your representative, Brian, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Tomas Suazo
“Austin did an excellent job explaining the solar plans and panels. He was extremely informative and always available when questions arose.”
3 weeks ago Edited January 17, 2026
Reply from Sunrun
Thank you so much for your kind words, Tomas! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to explain everything in detail and has continued to follow up with you. Thanks for being part of our Sunrun family!
Jan. 17th, 2026
Review Source
Marcial Magana
Austin was really helpful and explained everything. From the day we talked, 14 days later the system was installed. Super fast and professional, now waiting on city inspection.
1 week ago
Reply from Sunrun
Your review brightened our day, Marcial! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jan. 27th, 2026
Verified Customer
Review Source
Hassan Sultan
Amazing experience so far and encourage others to get it. Faysal Dib treated me like family and is always ready to answer questions or any concerns that I have.
1 month ago
Reply from Sunrun
Thank you for providing your feedback, Hassan! We’re delighted to hear that Faysal was attentive and addressed all your questions. Thanks for choosing us as your solar provider.
Dec. 19th, 2025
Review Source
Christopher Reese
After speaking with Rob a few times without pressure, I spoke with my wife and felt like we would benefit getting solar. We had some issues with the credits going away. Rob came through in multiple ways to save us money. We are in a much better place now thanks to Robert. Great experience!
4 weeks ago
Reply from Sunrun
Thank you for taking the time to share your experience, Christopher. We're so glad to hear that Rob has been there to support you and has helped find ways for you to save money. Thanks for being part of our Sunrun family!
Jan. 9th, 2026
Review Source
Alex Nguyen
After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.
1 month ago
Reply from Sunrun
Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.
Jan. 6th, 2026
Review Source
Luis Idrobo
Robert is truly a solar CONSULTANT. He asked us questions to understand what we really needed and then offered a solution that I'd never even considered with Solar, Battery and a new cool panel. I had talked with other solar companies and none even came close to a total solution. Now I pay $10/mo on my electric bill, always have power even when my neighbors don't and I charge my electric car for free! Can't beat the solution that Robert and Sunrun put together.
1 month ago
Reply from Sunrun
Luis, thank you so much for sharing your experience. We're thrilled to hear that switching to solar has helped you save money and reduce your electric bill to $10 a month! It's wonderful to know that your system is delivering such great results. Thanks!
Dec. 19th, 2025
Verified Customer
Review Source
Lela
Mr. Gabriel Valdez— He exhibited professionalism, care, attentiveness, and commendable character. All the aspects I requested were considered meticulously. The work was executed to a high standard, efficiently and professionally, including the installation, ensuring my complete peace of mind.
THANK YOU MR. VALDEZ
3 months ago
Reply from Sunrun
We greatly appreciate your positive feedback, Lela! It warms our hearts to know that Gabriel played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Jon Alessandrini
Working with Brian through the entire process to get everything that was a concern to me answered and covered with my solar system was a breeze. His knowledge in the area is refreshing to see and he also has a great team of people who he works closely with that were able to answer any random questions that came up during the process.
3 months ago
Reply from Sunrun
We're delighted to hear that your representative, Brian, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Oct. 25th, 2025
Nathan Boynton
Brian came to our house in North Andover 6 years ago, and I am so glad he did. Door-to-door sales can sometimes feel aggressive, but Brian was the exact opposite. He walked us through the entire solar process without any pressure and made everything incredibly easy to understand.
Now that we are six years in, I can honestly say the system has been flawless. We haven't had to do a single thing for maintenance and have had zero issues. The best part? We typically only receive one small bill from National Grid in February; the rest of the year is covered. If you are looking for someone honest to help you with solar, I highly recommend Brian.
1 month ago
Reply from Sunrun
Nathan, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Brian was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun.
Dec. 10th, 2025
Rob
Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us.
He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program.
I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well.
Thank you, Bennett!
2 months ago
Reply from Sunrun
Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.
Nov. 21st, 2025
JOHN GORDON
We found Sunrun to be very professional. There was no high pressure tactics to acquire their service.
Each step of the process was explained in detail. Each step was taken as explained.
All questions asked were answered to our satisfaction with our understanding.
They were able to install in one day. They have stayed in touch after the whole process was completed.
Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process.
We have had the unit for six weeks and everything is operating as promised.
I would recommend this company to anyone who asks.
2 months ago
Reply from Sunrun
John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
Nov. 12th, 2025
Verified Customer
Review Source
Javier CV
I’m very pleased with all aspects of the installation process. From the moment I spoke with Rebecca, then the people on site, and of course, Jennifer were fantastic. There were a couple of hiccups with the township and utility company that delayed the process and so I just got the system up and running, but that had nothing to do with Sunrun. You guys did great. You have an awesome team.
4 months ago
Reply from Sunrun
Javier, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Brenda Ramsey USA
4 months ago
Reply from Sunrun
Thanks for your review, Brenda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Linda Monteferrante
This is one of the best decisions of my life. Living in the High Desert my electric bills could be $300 or $400 a month. After getting solar I know exactly what I pay which is considerably less!
I’m so happy I made this decision
The team of people I worked with were wonderful and available to me without the process. On top of this, at the end of the year, the electric company pays me a bit because they used my solar!
4 months ago
Reply from Sunrun
Your review brightened our day, Linda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 14th, 2025
Verified Customer
Review Source
Judy Sexton
I have had my solar for several years now and have to say it was one of my best decisions. Sun Run and its representative were first rate from start to finish. Their technicians were on time and did an excellent job. They took all of my needs into consideration and I so enjoy the benefits of solar and the decrease in my electric bill from SDGE who continue to increase costs. I am a happy SunRun customer
4 months ago
Reply from Sunrun
Thanks for your review, Judy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Shaoqiang Dong
Sunrun installed solar panel on our roof in Woburn about 3 years ago. This year (2025) we decided to install more panel. The Sunrun teams did a good job from design, planning to installation and activation. Each team is managed by different managers and they keep us informed about the progress and what and when to expect next step. When I have question I call the customer support, most time I get response in reasonable time. Thanks for the team for the work.
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Shaoqiang! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Kent Ahue
From beginning to end the process was exceptional. Although you work with various agents each agent's follow up and contact through the process is top of the line. As the process is lengthy? They maintain contact through email, text, phone calls, etc. To make sure you are aware of the process at the moment. Their customer service is A+ and it's hard to find these days. Mahalo, Sunrun
5 months ago
Reply from Sunrun
Thanks for your review, Kent! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Loyce F
I recently added 10 additional solar panels to my current panels. The staff were friendly and knowledgeable and made the process easy. Having Spanish tiles, a new roof needed to be installed done by a wonderful company and a new electrical box was installed. I also added two batteries. I was notified each time as the process started and as it was coming to completion. Everyone was respectful of my property, myself and my home. Would I recommend, yes, so if you decide to have panels added or installed for the first time, call them you won't be disappointed.
5 months ago
Reply from Sunrun
Thanks for your review, Loyce! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 28th, 2025
Verified Customer
Review Source
Brenda Ramsey
I love sun run! I pay SCE maybe $10 2-3 times a year. Have had no issues at all with my product. Customer Support has been fantastic although I don’t have to call them hardly ever. I just wish that as an existing customer I could get what a new customer get and that is a back up generator. I just can’t afford the $12,000 to purchase one otherwise I would strongly recommend anybody go with Sun Run
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Brenda! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Joseph Lacasse
I have not been disappointed with my system. We are putting it to the test starting this year in advance. I plan for an air conditioning system, which we installed this year. it is a heat pump system. We did not use the heat this year, but will probably be using it by the end of this year and the beginning of next year. My hope would be to still by the end of the year have been able to have credits.
5 months ago
Reply from Sunrun
Joseph, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Yannis Semertzidis
Anthony explained everything the company offered in clear, simple terms, so there were no surprises or hidden details I didn’t know to ask about. From the very beginning, I knew exactly what to expect—and Sunrun delivered even more than they promised. They handled all the legwork, including permits, and the installation crew was extremely professional. The entire process went exactly according to plan, exceeding both my expectations and what I had been promised. Best of all, every day I enjoy free power from the sun—completely worry-free.
5 months ago
Reply from Sunrun
Thanks for your review, Yannis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 19th, 2025
