Sunrun: Read 3,679 User Reviews From Real Homeowners

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Verified Customer

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Dennis Clear

My Sunrun solar system has saved me thousands of dollars. I end up most months returning excess electricity to the grid and it is the best investment I’ve ever made.

7 months ago

Reply from Sunrun

Thanks for your review, Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 26th, 2025

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Verified Customer

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reg will

Im happy with my system and the response I get from Sunrun. I've heard some nightmare stories from friends who got taken advantage of by other companies.

7 months ago

Reply from Sunrun

Thanks so much for sharing, Reg! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 17th, 2025

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Verified Customer

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Pa Mee Vang

The customer service experience has been positive. The text-based communication method is preferred over traditional phone calls due to its convenience.

7 months ago

Reply from Sunrun

We are happy to hear that you've had a pleasant experience, Pa Mee! Thank you for taking the time to share your experience with us.

Jul. 17th, 2025

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Verified Customer

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Karen Dakari

Solar was setup quickly, the only delay was with PG&E. Haven't had any issues. The panels are easy to clean and it has saved me a lot of money on my utility bills

7 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Karen! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jul. 3rd, 2025

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Verified Customer

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Debbie Morris

Ryan was the best. He was very detailed in walking us through the process. He had to explain the process a couple times since my husband had brain surgery. Very reassuring.

8 months ago Edited December 31, 2025

Reply from Sunrun

Debbie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 11th, 2025

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mavris

What I like the most about sunrun is their batteries

3 days ago

Reply from Sunrun

Thanks for sharing, Marvis! We're so glad you're enjoying your batteries and that it's helping you achieve energy independence. Thanks for being part of our Sunrun family!

Feb. 25th, 2026

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Cherish

Last longer and smoother installation with zero charges

3 days ago

Reply from Sunrun

We're happy to hear your installation went smoothly, Cherish! Thank you for choosing Sunrun!

Feb. 25th, 2026

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Michael Lyons

Sunrun is a very reputable company and Bill made me feel very comfortable with the whole process and explained it all to me. He helped me get solar and lower down my ComEd bills. The installation team was also very professional.

4 months ago Edited October 6, 2025

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Michael! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Oct. 3rd, 2025

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Verified Customer

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Derek Remillard

Sun Run did an excellent job getting my solar panels installed and operational. They took care of the communications between HECO and the installers. Friendly service, prompt responses to questions, and excellent pricing.

8 months ago

Reply from Sunrun

Thanks for your review, Derek! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Angella Antone Warren

The Sunrun staff was fantastic—clean, efficient, and punctual. They showed up on time, were very friendly, and made the entire process smooth. I absolutely love my new Tesla ❤️battery!❤️

9 months ago

Reply from Sunrun

Angella, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.

May. 24th, 2025

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Verified Customer

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Froilan Pascual

Robert discuss everything to us in a very simple manner for us to be able to understand, preparation was thorough and was done on the assigned date and time. Extremely fast service and highly recommended.

9 months ago

Reply from Sunrun

Thanks for your review, Froilan! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Pete Lopez

Adam C and team are truly professional , from the beginning Adam laid out a concise and straight forward , very competitive proposal , and the team executed the plan , We are very happy with our experience and solar system.

9 months ago

Reply from Sunrun

Thanks for your review, Pete! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 12th, 2025

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Verified Customer

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Tom Humphrey

I got a price from two other solar companies before I had sunrun come out to our home. I liked the price with Sunrun. Sunrun put the panels on different sides of your house, so you get the most efficient solar system.

10 months ago

Reply from Sunrun

Thanks for your review, Tom! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2025

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Verified Customer

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Rosa Hernandez

Su run team is great, we did have a couple of issues with the installers, but su run was great at resolving the issue. The team is good at communicating. We worked with Ajay, Ariel, and lastly Megan.

10 months ago

Reply from Sunrun

We're thrilled you had a good experience,Rosa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Kolby Crain

Sunrun has been an incredibly easy company to work with, I am going on almost 4 years with my solar panels from them with 0 issues and seamless service! It never seemed like it could be this easy to lower my electric bill.

10 months ago

Reply from Sunrun

Thanks for your review, Kolby! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 2nd, 2025

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Verified Customer

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Gary Ford

The team ,from the office to the installation team were wonderful, polite and courteous. I'd recommend Sunrun 💯 percent to anyone. I have 26 panels and just installed a Battery. Price is great. Thank you Sunrun.

10 months ago

Reply from Sunrun

Thank you for sharing your experience, Gary! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Bethany Diggs

Loved the communication, the speed and efficiency of signing the contract to the installation. The friendliness of everyone I interacted with. We are extremely happy and have no complaints . Thank you

11 months ago

Reply from Sunrun

Thanks for your review, Bethany! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 10th, 2025

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Verified Customer

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Daniel Boland

Restarted with Vivint and they were sold out through Sunrun and we’ve been very happy with their service. If I have any questions, I can call them direct and get answers right away and if there’s a problem with the system, they take care of it right away.

2 weeks ago

Reply from Sunrun

This is awesome, Daniel! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Feb. 17th, 2026

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Verified Customer

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Rich O

Great representatives and great communication. The financing options and pricing options were great. I’ve been a customer for nearly two years now and I haven’t had a single issue. I’m glad I went with a large company like SunRun due to the warranty options over a smaller one.

1 year ago Edited February 16, 2025

Reply from Sunrun

Hello, we are so thrilled about the 5 star review you left us. We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com with your service address. Thanks!

Feb. 17th, 2025

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Verified Customer

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Ernesto Hernandez

Been having my solar panels for a few years and it’s the best investment I made for my house. Neighbors come up to me to inquire and I feel like I work for SunRun after promoting them so well, now two of my neighbors have consider it and have converted to save energy by going with SunRun.

1 year ago

Reply from Sunrun

Thanks for your review, Ernesto! We're so happy to hear that you and your neighbors are saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 13th, 2025

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Verified Customer

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Anita Hill

Kasen walked me through the process from the start to installation . When installation arrived they respected the property and Meghan completed the process with me and was courteous and responded to my calls immediately. I highly recommend Sunrun and all those I spoke to.

1 year ago

Reply from Sunrun

Anita, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Feb. 10th, 2025

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Verified Customer

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Christine Austin

Customer service is exceptional. Any time you have a question or need clarification someone on the team reaches out with an answer. The installation of panels provides 90% of bill coverage during summer months. December through March with sun and weather limitations are regular energy bill is high though. Often around $600.00 per month.

1 year ago

Reply from Sunrun

Hello Christine! We are so thrilled about the 5 star review you left us. We were wondering if we had your permission to use it on our website. Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com with your service address. Thanks!

Feb. 5th, 2025

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Verified Customer

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Kathryn Delgado

Sunrun is a great company, I love the app it's easy to use and I can check to see that my solar panels are working. I was informed recently through my email that my solar panels weren't working right, I forgot to clean them after the dust storm. I'm grateful for the reminder, now that my solar panels are clean again they are working great.

1 year ago

Reply from Sunrun

We are thrilled to hear that you are are happy with our app, Kathryn! Thank you for taking the time to share your positive experience with us.

Feb. 4th, 2025

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Verified Customer

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Susan Hogan

We were not a fan of solar panels until a saw the electric bill from a family member. Ran his central air all summer and no electric bills (except the Sunrun fee to rent the solar panels). It convinced us to go solar with Sunrun. Keep cool and comfortable all summer.

1 year ago

Reply from Sunrun

Thanks for your review, Susan! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 31st, 2025

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Verified Customer

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Steven Pardon

Our Sunrun panels belong to us. We purchased them. Sunrun stays in contact with us regarding the effectiveness of our solar panels. If there is an issue, they promptly provide a well-trained technician to troubleshoot. They take care of any irregularity in a timely manner.

1 year ago

Reply from Sunrun

This is awesome, Steven! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jan. 24th, 2025

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Verified Customer

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Sue Hernandez

The installation process was seamless and 2 years ago I was notified that my backup battery had failed. I didn’t even know but their computer told them. They replaced the battery at no charge. The electric bills have been fractions of what they were. We are very happy with our decision to go solar with Sunrun.

1 year ago

Reply from Sunrun

Thanks for your review, Sue! We're so happy to hear that you're saving money with solar and having a positive experience. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 23rd, 2025

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Verified Customer

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J Baxter

Sunrun has provided great service from the initial sale period through installation and operation. My initial consultant Jaqueline was over the top helpful and was looking out for my interests as a customer. And the App is easy to use.

1 year ago

Reply from Sunrun

J Baxter, we greatly appreciate your positive feedback! It warms our hearts to know that Jaqueline played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 21st, 2025

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Verified Customer

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Laroyne Brown

I would like to say thanks to the Sunrun staff. I’ve been wanting to get solar for a long time. Thanks to the team Megan and Zach and all the workers. Thanks for making it so easy for me to allow me to go with your company. What an amazing experience. I’ve told all my friends as family. Thanks again!!!!!!

1 year ago

Reply from Sunrun

Laroyne, big thanks for sharing this with us! We’re over the moon to hear that Megan and Zach made the entire process seamless for you. Your engagement contributes significantly to our mission of creating a planet run by the sun. Thanks so much!

Jan. 17th, 2025

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Verified Customer

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Patti Randall

Pleasantly surprised at how fast and efficient everything went in. We are extremely happy with the power outages because the two batteries were able to last 4 days before they were completely drained. Highly recommend the Sunrun team and their product!

1 year ago

Reply from Sunrun

Patti, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience keeping the lights on! Thank you for helping us create a planet run by the sun!

Jan. 13th, 2025

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Verified Customer

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Kelly Lee

Our experience with Sunrun was fantastic! J.J. was so helpful and explained everything throughout the entire process. We were always kept in the loop throughout each step and everyone involved was so helpful. I would gladly refer Sunrun to anyone who is looking to add solar to their home.

1 year ago

Reply from Sunrun

Kelly, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 11th, 2025

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Verified Customer

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Bruce Toman

The installation went very smoothly including the upgrade of my central electrical panel. I had no cash outlay until my initial monthly payment. Within 18 months, or so, I had a credit in excess of $5000 with my power provider. Sunrun solar power has been a winner for me and for our environment.

1 year ago

Reply from Sunrun

Thanks for your review, Bruce! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 7th, 2025

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Verified Customer

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Scott R

Solar is definitely the best way to go! PG&E is getting out of hand and this is the best way to offset their rising prices. I’ve had solar for about 5 years. I plan on adding a few more panels and a battery backup system now!!! Let’s go sun run!!!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Scott! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 4th, 2025

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Verified Customer

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Marcus Shepard

My second experience with SunRun was excellent mostly due to my sales representative Heidi M . She gave exceptional customer service/support.She actually sold me my Tesla Powerwall making my set up perfect if there was ever a power outage with Com Ed . I thank you 🙏 Heidi for your assistance with my install.She is truly a great person!

1 year ago

Reply from Sunrun

Marcus, we greatly appreciate your positive feedback! It warms our hearts to know that Heidi played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 3rd, 2025

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Verified Customer

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Nigel Ziyad

I loved the service that I received and I was able to save a lot of money with my solar panels . AK was able to give me an offer that fit my needs and qualifications and I was amazed that he had the determination to make the dream of having solar panels a reality for my home.

1 year ago

Reply from Sunrun

Thanks for your review, Nigel! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Carrie Makenna

We’ve had our Sunrun system for six years. It’s no fuss, no muss. We never really have to think about it or do anything. We’re on a lease program, grid-tied to the power company. We’re saving money every month. Grateful to be part of the renewable energy solution.

1 year ago

Reply from Sunrun

Thanks for your review, Carrie ! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Ryan Guerrero

Sunrun’s top-notch customer service handles everything—from consultation to installation—ensuring a hassle-free experience. With ongoing monitoring and support, their systems perform at peak efficiency. Choosing Sunrun is more than switching to solar; it’s investing in energy independence, financial freedom, and a cleaner future.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Ryan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Barry Cole

Andrew and Sunrun make trimming your electric bills as easy as making a phone call. You can’t go wrong trusting your solar project to Sunrun, and the friendliness of Andrew, Taylor, and all the other staff at Sunrun is unmatched.

1 year ago

Reply from Sunrun

Thanks for your review, Barry! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Frank Higuera

Sunrun did a very nice installation of my Solar System they were very patient with me as I had a ton of questions. The system works great and my electric bill is 0 from pg+e I had 2 Tesla batteries installed and always have power as we have had power outages.

1 year ago

Reply from Sunrun

Thanks for your review, Frank! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Susan

Everyone we encountered during the process of inquiry to installment was informed and professional. The data presented was researched in advance and the process was extremely easy for us as the home owner. We look forward to our electrical savings.

1 year ago

Reply from Sunrun

Your review brightened our day, Susan! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 23rd, 2024

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Verified Customer

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Dennis Geller

The installation went smoothly, and we got an updated roof for a very cheap, because Sunrun paid for half of it. And now after I think four years, we basically have zero dollar electric bills from April through November. Why are you waiting to sign up?

1 year ago

Reply from Sunrun

Thanks for your review, Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Janice Averill

I am very satisfied with my decision to go solar with sunrun. My salesperson, Hass, did an excellent job of explaining to me the different options and making sure that I had enough panels to cover my needs. I would recommend sunrun solar to anyone and everyone. I am very excited when I see a huge credit on my electric bill 🥰

1 year ago

Reply from Sunrun

This is awesome, Janice! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Dec. 23rd, 2024

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Verified Customer

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Martha Medan

Excellent customer service, quality products, courteous employees and very respectful of my home. I was kept informed of my project status from beginning to end. Scott is very professional, knowledgeable and respectful. I am very happy with my solar.

1 year ago

Reply from Sunrun

Thanks for your review, Martha! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Yashwant Kolli

The entire experience of getting to know the sunrun solar system, the presentation, discussions with the respective teams and the installation was great. Even the process of getting an issue resolved is also great. The new sunrun mobile app is super helpful with the insights it provides.

1 year ago

Reply from Sunrun

This is awesome, Yashwant! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thank you for going solar with us and for helping us create a planet run by the Sun!

Dec. 18th, 2024

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Verified Customer

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Paulina Diaz

They are professional, friendly and available when you have a concern . All personal are so readily available and no number of questions is too much. They keeps you informed from start to finish. Once a customer always a customer. I have no regrets with. I highly recommend them especially Daryl D who takes his time to educate you.

1 year ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Paulina! We’re delighted to hear that Daryl, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider!

Dec. 18th, 2024

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Verified Customer

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Roxana Johnson

Sunrun’s was very easy to work with when we decided to install solar panels. From the application for permits thru installation and having APS come out, everything went smoothly and we couldn’t be happier with how everything came together. Thanks to all the people at Sunrun our experience was very positive and I highly recommend Sunrun!

1 year ago

Reply from Sunrun

Thanks so much for sharing, Roxana! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Dec. 17th, 2024

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Verified Customer

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Annie Moore

Sunrun has been a breeze from the beginning! The sales people explain everything thing and answered all our questions without treating us like idiots. The installers were fantastic too! And very swift! I recommend Sunrun to everyone I know!

1 year ago

Reply from Sunrun

Thank you for sharing your feedback, Annie! We are thrilled to hear that our representatives were attentive and able to help answer your questions. Thanks for helping us create a planet run by the sun!

Dec. 17th, 2024

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Verified Customer

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Stephanie Rangel

Sunrun has been so amazing. They have taken care of us every step of the way. Whether it’s been a simple question or a major issue. They have not fallen short of taking care of all our needs. Our expectations in a company have far been exceeded. Thank you sunrun and Fernando!

1 year ago

Reply from Sunrun

We're delighted to hear that your representative, Fernando, made a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Stephanie!

Dec. 14th, 2024

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Verified Customer

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Chris Nelson

Super easy process! My solar system went up quick and was turn on in a timely manner. I had an issue with the system right away, but they came out and fixed it immediately. It’s been smooth sailing ever since.. I’ve had the system for about a year and would highly recommended Sunrun if you’re looking for a solar system!!

1 year ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Chris! We're delighted to hear that the installation was seamless and that we were able to resolve your concerns promptly. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and cleanliness. Thank you!

Dec. 12th, 2024

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Verified Customer

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Angel Irizarry

My experience with Lauren and her team was excellent! I was informed about the project every step of the way. Any concerns that I had were immediately addressed. The team was always accessible and willing to help. Lauren and her teams professionalism made this an easy process for me and my family.

1 year ago

Reply from Sunrun

We greatly appreciate your positive feedback, Angel! It warms our hearts to know that Lauren and her team played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Dec. 12th, 2024

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Verified Customer

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Ailwyn Villafane

From day one sun run installation was perfect! The roof installers, the electrician and the sun run staff all were great. The contractors sun run used were very professional and fantastic installation. The staff at sun run were my favorite. The relationship they built with me via phone was like family. Thank you sun run.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Ailwyn! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 10th, 2024

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