Sunrun: Read 4,821 User Reviews From Real Homeowners

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Verified Customer

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Albert Tijerina

It was one of the best experiences not knowing much about solar but after learning more about how Meagan and the team educated me it was definitely a no brainer to go the solar route not to mention the referral bonus one receives.

4 months ago

Reply from Sunrun

This is incredible to hear, Albert! We're thrilled to hear that Meagan and the team were able to educate you on the benefits of going solar. We hope you enjoy your system for years to come!

Apr. 18th, 2026

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Verified Customer

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John Brazelton

Alan and the Sunrun team were great from start to finish! Answered all of our questions, communication was clear about every step of the process. Took exactly one month from signing the agreement to powering up our system. Extremely pleased with Sunrun!

4 months ago

Reply from Sunrun

We are thrilled to hear this, John! It's great to hear everything moved efficiently and that communication stayed clear throughout the process. Thank you for being part of our family!

Apr. 18th, 2026

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Verified Customer

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Claudia Mackey

My sister got solar, so I decided to check it out, even though there was already solar on my house when I bought it. I like that I'm just leading the panels, not buying them. The additional panels have saved me lots of money.

5 months ago

Reply from Sunrun

Thanks for your review, Claudia! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 13th, 2026

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Verified Customer

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Jeffrey Spann

Sunrun's sales approach was not intense.. The sales associate was experienced and clear about how I would benefit from Sunrun's solar power. He provided several options regarding installation and finance. The installation team were on time and lead by experience. personal

5 months ago

Reply from Sunrun

Thank you for your feedback, Jeffrey! We're glad to hear that your representative was able to educate you on all the benefits of going solar with Sunrun. It's great to hear that your installation went smoothly and that you had a good experience.

Apr. 11th, 2026

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Verified Customer

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Yung Ko

Sunrun using their own team for installation. The installation went smoothly, and Sunrun handled all the paperwork and required permits with the city and SCE, which made the whole process stress-free. Very professional and truly customer-focused. I highly recommend Sunrun to anyone in Los Angeles considering going solar!

5 months ago

Reply from Sunrun

We truly appreciate your thoughtful review, Yung! We're happy to hear your installation was smooth and stress-free, and that had a great experience overall. We really appreciate your recommendation.

Apr. 11th, 2026

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Verified Customer

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Adrienne Ankerstrom

Sunrun installed solar panels and a Tesla power wall with a battery back up system for me. I could not be happier with it. The sun provides power during the day & also charges the battery, the battery provides power at night. I highly recommend it!

5 months ago

Reply from Sunrun

Hi Adrienne, thank you for your review! We're so glad to hear you're enjoying your system and that you have been happy with your backup batteries. Thank you for choosing Sunrun as your trusted solar and storage provider.

Apr. 11th, 2026

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Verified Customer

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Willard Sam Fong

There was a recommendation to increase the number of panels because Hawaiian Electric was increasing their charges and there was an offering of a solar battery to be included. Even though my area hasn’t experienced the power outage like the 100,000 customers over the past week during the storm, I am prepared if that should happen. Thank you.

5 months ago

Reply from Sunrun

Thanks for your review, Willard! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us and are ready in case of an outage! Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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John Little

We have had amazing performance from our Sunrun system over the last six years. Our system provides more electric than we need and we provide to the grid a small amount each month. So our cost of electricity is minimal each month. But the service is outstanding.

5 months ago

Reply from Sunrun

John, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Joni M Smith

We have been customers for over a decade. Sunrun operated with transparency and reaches out to us if they detect a problem before we catch it. Service is prompt. The app is easy to use and keeps us updated. I highly recommend this company.

5 months ago

Reply from Sunrun

Your review brightened our day, Joni! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Apr. 10th, 2026

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Verified Customer

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John Fanning

We have had Sun Run for 13 years and have benefited from the whole process: from installation to maintenence to customer service when we had questions. There are a lot of Solar Companies out there and after listening to our neighbors about their services, i have come to believe that "Sun Run".. Flat out ROCKS.

5 months ago

Reply from Sunrun

This is awesome, John! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Verified Customer

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Katherine Danoluttjohann

I started talking toSunRun because of Costco. I trust Costco. SunRun has proven to b a good and trustworthy company. The customer service has always answered any questions I have. Their app is great in letting you know the status of your system.

5 months ago

Reply from Sunrun

Thanks for your review, Katherine! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Morris Stewart

I chose Sunrun because of the courtesy they showed me. The plan i went with is perfect for us. My next project is a mini split system. I want to go total electric. Just hope I have enough roof space for more panels. Couldn't find a better place to work with.

5 months ago

Reply from Sunrun

Thank you so much for sharing your experience, Morris! We're happy to hear that you found the plan that worked best for you. Thanks for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Patricia Ghali

Choosing Sun Run was the most affordable option compared to purchasing Solar. SUNRUN was efficient, and very professional in the installation of the solar, and took the time to explain everything. Since having Solar with SunRun I haven’t had to pay much for air conditioning. Some months my PGE bill was zero in the summer months. I would definitely recommend Sun Run, especially since PGE rates continues to go up.

5 months ago

Reply from Sunrun

Thanks for your review, Patricia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Joy Holladay

Affordable, they do all the lleg work needed to meet HOA requirements, savings on my electric bill!!, peace of mind if something goes wrong with output production Sunrun takes care of it. You can't beat it, the sun always shines in Vegas, can't believe how low my ejection book is!! G

5 months ago

Reply from Sunrun

Thank you so much for sharing, Joy! We love hearing that the process has felt easy and that you're saving money by switching to solar!

Apr. 9th, 2026

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Verified Customer

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Jon Wreschinsky

Sunrun was easy to work with. Their process of planning and installing our system was very thorough. The phone app they provide as a part of their service makes it extremely convenient to track my system’s operations. They also follow up with me on a regular basis to make sure everything is working to my satisfaction.

5 months ago

Reply from Sunrun

Thank you for taking the time to share this, Jon! Really glad the process felt smooth and that our team updated you on a daily basis. It's great to hear that the app has been extremely helpful for you in tracking your system's performance. Thank you for choosing Sunrun!

Apr. 9th, 2026

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Verified Customer

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Linda Cameron

I was referred by a friend who had a good experience. Also encouraged me to connect with her sales person. I was treated well by everyone. My experience with Jason who encouraged me to get the Tesla Batteries was over top & Beautiful! What a fabulous gentlemen! He was there for me 100% of the time!

5 months ago

Reply from Sunrun

Thank you for your review, Linda. We're thrilled Jason provided exceptional service and was able to help you get your Tesla Batteries. Referrals like yours mean everything, and we appreciate you being part of our Sunrun family!

Apr. 7th, 2026

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Verified Customer

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Lorenzo Hernandez

Start to finish was very easy. The installers did a great job doing the work and explaining everything I would get calls, text messages , & or emails on anything I needed to know explaining the whole process even the installers letting me know what time they would show up and what to expect.

5 months ago

Reply from Sunrun

Thank you for sharing your feedback, Lorenzo! It's great to hear the installers kept you well informed during the whole process and made sure to keep you updated on the timing of your projects. We're happy to have you as a customer!

Mar. 26th, 2026

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Verified Customer

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Virginia Floyd

Purchased through Costco, so we felt we were in safe hands. They were very efficient without any hitches. PG&E has us up and running pretty quickly. We’ve had solar for 14 years and are very happy with it. We added the battery 5 years ago and that made us feel more confident during a blackout.

5 months ago

Reply from Sunrun

Thank you so much for your review, Virginia! We're glad to hear your system has been running smoothly for so many years and that adding a battery has given you extra peace of mind during outages. We truly appreciate you sharing your experience!

Mar. 24th, 2026

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Verified Customer

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Reshad Ahmar

Great experience with Sunrun solar installation at my home. The team was approachable, professional, and flexible in accommodating my needs throughout the process. Everything was handled smoothly. I’m very satisfied and would confidently recommend Sunrun to others.

5 months ago

Reply from Sunrun

Thank you for your feedback, Reshad! We're happy to hear your installation experience was smooth and that your transition was seamless. Your recommendation means a lot to us, thanks for choosing us!

Mar. 24th, 2026

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Verified Customer

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Noah Cooper

Professional installation, including painting external conduit to match the house. We have a tile roof and were concerned about breaching the roof with solar. I’m happy to report no leaks! Sunrun rebates have been great too! A must have with rising PG&E rates.

5 months ago

Reply from Sunrun

We're happy to hear that everything was completed efficiently and that they matched the maintenance to your house. It's great to know your installation experience was exceptional. Thanks for your review!

Mar. 24th, 2026

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Verified Customer

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Dennis Van Bremen

I saw their advertisement in the Los Angeles Times. I called the number, and I almost immediately got a callback. Everything was explained thoroughly with visual aids! I received terrific service right away. And it has been terrific since then.

5 months ago

Reply from Sunrun

Thank you for sharing, Dennis! It's great to hear our team explained everything to you in visual aids and that you've had an exceptional experience since then. Thanks for letting us be part of your journey!

Mar. 24th, 2026

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Verified Customer

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Nancy MacGregor Kamuela, HI

The workers really worked hard and walked me through the project.

1 week ago

Reply from Sunrun

Your review brightened our day, Nancy! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 9th, 2026

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Verified Customer

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Xochitl Contreras New Berlin, Wisconsin

I am starting to see the benefit of the solar panels and I am happy with it

1 week ago

Reply from Sunrun

Love hearing this, Xochitl! Glad to hear you're starting to see the benefits of going solar and have had a good experience with us.

Sep. 9th, 2026

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Verified Customer

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Linda Langer Apopka, Florida

The sales staff worked so well with me to understand everything.

1 week ago

Reply from Sunrun

We're thrilled you had a good experience with our sales team and they were able to explain the system! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 10th, 2026

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Verified Customer

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Cindy Ward Dallas, Texas

Excellent customer service Great response time and very helpful.

1 week ago

Reply from Sunrun

This is awesome, Cindy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 3rd, 2026

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Ariana Weare, New Hampshire

I recently worked with Mohammed from Sunrun, and the entire experience exceeded my expectations. Mohammed was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to explain how solar works, answered every question I had, and made sure I felt comfortable and informed every step of the way. What stood out most was Mohammed’s honesty and dedication. He never made me feel pressured and genuinely wanted to help me find the best solution for my home. The process was smooth from start to finish, and his communication was excellent the entire time. If you’re thinking about going solar, I highly recommend working with Mohammed at Sunrun⁠. His customer service, expertise, and attention to detail made the experience easy and stress-free. I couldn’t be happier with the results!

3 months ago

Reply from Sunrun

Thank you for sharing your experience, Ariana! It's great to hear Mohammed made the process easy to understand and helped you find the right solution for your home. We appreciate your recommendation and glad this has been such a wonderful experience for you.

Jun. 13th, 2026

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Gabriel khalul New Castle, Delaware

I don't think I have enough good words to describe the level of satisfaction that Steven delivered. From the initial meeting, and through the process including the installation he delivered every promise, we are certain that we made the right decision to go with sunrun but we definitely made the best decision to go with Steven as our sales representative, he is very knowledgeable, thorough, very professional, and very understanding. Most of all they were no sales tax and no pushing, we appreciate the honesty and the level of professionalism that Stephen delivered, we highly recommend sunrun and of course our beloved salesman

3 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Gabriel! It's wonderful to hear you had such a wonderful journey from start to finish and that your sales rep, Stephen, was there to help guide you through this process. Thanks for going solar with Sunrun!

Jun. 2nd, 2026

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Verified Customer

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Timothy

Karina was incredibly professional and took the time to explain everything and answer any questions we had. Karina and the Sunrun Crews were great. I did not think I could afford the Sunrun Solar services, but Karina changed my mind and showed me that the system is far superior than any others I have seen. The installation went smoothly and they installed my 52 panel, three battery system in one day! Amazing. I would recommend Karina and Sunrun to everyone I know that is considering solar.

6 months ago

Reply from Sunrun

Hi Timothy, thank you for the wonderful review! We're so glad to hear Karina and the team were able to guide you through the process and answer all your questions. It's great to know the installation went smoothly and that you had such a good experience. Thank you for choosing Sunrun for your solar and battery solutions.

Mar. 4th, 2026

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Verified Customer

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Marlon Lewis

Sunrun has provided me with excellent service. Starting with Nick which was my sales rep. the install team for keeping clean and professional. I can’t forget about Ringo, Hilary, and Megan for the open line of communication from begin of my installation all way to end. I thank you for such a great job you all have done. One of my best experiences.

6 months ago

Reply from Sunrun

Hi Marlon, thank you for the great review! We're happy to hear you had such a positive experience with Nick and the installation team. We'll be sure to pass on your kind words to Ringo, Hilary, and Megan. Thanks for being part of our Sunrun family!

Mar. 4th, 2026

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Verified Customer

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Jacqueline Martin

Sunrun took good care of us when we leased panels for our home in Victorville, back in 2021. We decided to choose Sunrun again with our next home here in San Bernardino! We find the transactions to be smooth, the communication to be effective, and the product to be superior. The installations are efficient, by skilled employees, and the price for the quality of service is unbeatable!

6 months ago

Reply from Sunrun

Thanks for your review, Jacqueline! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Eve Comstock

After having been approached by any number of solar power vendors i found they were mostly defeated by the challenges posed by my large and complicated house set up. It was my lucky day when I seeked out Sunrun after my friend raved about her installation. I’d like to point out that this was not a simple install specially having to work with UI in addition to the complicated set up here at my home but they persivered and followed through in a timely fashion and now imm thrilled to report on cast savings on my UI bill

6 months ago

Reply from Sunrun

Thank you, Eve! We're thrilled our team was able to navigate a complex setup and that it was completely in a timely manner. It's great to hear that you're saving money by switching to solar. Thanks so much!

Feb. 25th, 2026

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Verified Customer

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Sheila

We got solar 3 years ago. We are happy to give Khelin a 5 star review now that we have solar for a few years already. We are saving a lot of money every year because of solar. Khelin is always reliable whenever we need him or have any questions after we already got our solar system. We highly recommend working with Khelin if you want a great solar experience.

6 months ago

Reply from Sunrun

Thank you Sheila! We love hearing from our customers who have been with us for years, and we're so glad that you're continuing to see savings. It's wonderful to know Khelin has been such a great resource for you. Thank you for being part of our Sunrun family!

Feb. 25th, 2026

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Verified Customer

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Melissa Carballo

Mi experiencia con Juan Arjona como miembro de sunrun es 10/10 . Ya que desde el principio siempre fue claro con todas nuestras dudas y siempre estuvo con nosotros durante el proceso. Y despues de que terminó las instalaciones de los paneles sigue en contacto con nosotros ayudando en todas nuestras preguntas. Y siempre está disponible para atender nuestras llamadas. Gracias Juan por ser un excelente persona

6 months ago

Reply from Sunrun

Gracias por compartir tu atenta reseña, Melissa. Nos alegra saber que Juan brindó una comunicación clara y un apoyo constante de principio a fin. ¡Agradecemos que te hayas tomado el tiempo para compartir esto!

Feb. 20th, 2026

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Clark Cook

Sunrun came to the house gave me a great estimate with a great price and that’s why I decided to go with Sunrun since then my electric bill has been the hook up charge. That’s Nevada energy charges and that’s it. I haven’t had to pay a dime for electricity other than my lease payment to Sunrun I’m very happy and would do it all over again.

6 months ago

Reply from Sunrun

Thank you, Clark! It's great to hear you're happy with your decision and seeing the benefits firsthand. We are thrilled to hear that your electric bill has stayed low and predictable. We're grateful you chose Sunrun!

Feb. 20th, 2026

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Verified Customer

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Gary Newton

I got my first solar system back in 2022 without batteries. I move around in my wheel chair and need my lights to work 24/7. I experienced power outages for 3 days last year. I asked around for help and was referred to Mr. Khelin Young. He helped me get a second solar system with 3 Tesla batteries to make sure I have enough power and batteries to cover future black out. Khelin's been there for me every step of the entire process. He also helped me with my Tesla batteries rebate. Thank you for all your help!

6 months ago Edited February 20, 2026

Reply from Sunrun

Hi Gary, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Khelin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Feb. 19th, 2026

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Verified Customer

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Cathy Root

I'm so glad I went solar with Khelin at Sunrun two years ago. Since then I've seen all my neighbors had power outages for 3 consecutive days except me. Some of my neighbors stop by for some hot coffee. Because of the power outages, I was able to refer a bunch of them to Khelin to get solar. Now they are also protected. Thank you Khelin for helping me and my neighbors!!!

7 months ago Edited February 25, 2026

Reply from Sunrun

Hi Cathy, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. It's great to hear that solar has helped you save money and that Khelin has been there every step of the way. Thank you so much!

Feb. 17th, 2026

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Verified Customer

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Aaron Waters

Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.

7 months ago

Reply from Sunrun

This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 28th, 2026

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Verified Customer

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Denise Almonte

Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction. Well deserved feedback and thank you for your strong leadership skills.

8 months ago

Reply from Sunrun

Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!

Jan. 15th, 2026

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Verified Customer

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Dennis Dowdy

Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases. He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.

8 months ago

Reply from Sunrun

Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 7th, 2026

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Verified Customer

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Emmanuel Magana Sunnyvale, California

The completion was completed quick and it was smooth with no issues or concerns.

2 weeks ago

Reply from Sunrun

We're glad everything was completed quickly and smoothly, Emmanuel!

Aug. 27th, 2026

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Verified Customer

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Kyle Williams Rocklin, California

Sunrun offered the best deal at the time I was looking. I just got lucky to land a great company.

3 weeks ago

Reply from Sunrun

We're glad to hear you found the right fit with Sunrun, Kyle! Thanks for sharing your experience and for choosing us!

Aug. 22nd, 2026

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Verified Customer

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Crystal Hopson Forest Park, Illinois

The idea of solar was a "no brainer" 6 years ago. The savings and service has benefitted our household.

4 weeks ago

Reply from Sunrun

This is wonderful to hear, Crystal! We're happy your system has continued to provide savings and value for the last six years and hope you continue to enjoy it for many years to come. Thanks for your review!

Aug. 20th, 2026

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Noah McQueen Lithia, FL

I was comfortable with this project because of my Rep David G and the size of Sun Run as the nation’s largest residential solar provider.

1 week ago

Reply from Sunrun

Thanks for sharing, Noah! It's great to hear that David made such a positive impression and helped you feel comfortable moving forward.

Sep. 9th, 2026

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Suzanne Barrett Las Vegas, NV

Free install, best equipment, no hassle install. Always there to answer questions regarding upkeep or billing. Very professional.

1 week ago

Reply from Sunrun

This is awesome, Suzanne! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your installation, hassle-free! Thanks for going solar with us!

Sep. 10th, 2026

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Verified Customer

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John Davis Chicago, Illinois

I was very happy with the solar panels install so I went with the battery back up and it also was a good experience

1 month ago

Reply from Sunrun

So happy to hear you've had a great experience, John! We're glad you're enjoying your system and battery backup. Thanks for choosing Sunrun!

Aug. 15th, 2026

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Verified Customer

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Nguyen Nguyen Manteca, CA

Went to Home Depot to see what is Sunrun is about and see what options to use since we don’t have that much solar

1 month ago

Reply from Sunrun

Thanks for checking us out at your Home Depot, Nguyen! We're glad you took the time to explore your options with Sunrun and appreciate you sharing your experience.

Aug. 15th, 2026

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Verified Customer

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Tomas Vasquez Sacramento, California

You have a sales person who explained everything to me that convinced me to go solar. Alex is his name.

1 month ago

Reply from Sunrun

Thanks for your kind words, Tomas! We're glad Alex was there to explain everything in detail and help make you confident in your decision to go solar. Thanks so much for sharing!

Aug. 11th, 2026

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Verified Customer

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Faith White East Syracuse, New York

I was excited to not have to pay for extremely high electricity bills . And so far it’s been great !

1 month ago

Reply from Sunrun

Love hearing this, Faith! We're so glad you've had a great experience and are enjoying the benefits of going solar. Thanks for sharing!

Aug. 8th, 2026

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Verified Customer

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Clare Copeland Newark, New Jersey

Sunrun has been very supportive and attentive to our solar needs. Every interaction has been wonderful.

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Clare! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Lazime Delihasani Newark, New Jersey

I have been with Sunrun for a very long time. The company is the best arount! If you want to save money, Sunrun is it!!

1 month ago

Reply from Sunrun

Thanks for your review, Lazime! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 11th, 2026

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