Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Carolyn Donley
They are very good with communication, helping if there is an issue with the panels , or with connectivity after a storm , etc. since having the panels installed I have saved a tremendous amount of money. The app is fun and easy to use as well showing daily - annual production and benefits . I love this company!
8 months ago
Reply from Sunrun
Carolyn, we really appreciate you taking the time to share your experience. It's great to hear that everyone you worked with was there to help you with any issues that arose. We're thrilled to hear that you're saving money and hope you continue to enjoy the benefits for years to come.
Mar. 4th, 2026
Verified Customer
Review Source
Alice Strout
We trusted sunrun because they were in costco and costco only works with trusted brands. We told Dylan right away that we wanted the Tesla batteries and he was able to educate us on the batteries and be there every step of the way to answer any questions and keep us updated. Very happy with Sunrun and Dylan
8 months ago
Reply from Sunrun
Alice, we're thrilled you had a good experience working with Dylan. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Mar. 3rd, 2026
Verified Customer
Review Source
Janet Kennedy
Sunrun has been very good to work with. They are very helpful if you have any questions. They get back to you with the answer. Tim has been very good to work with. He is very knowledgeable on solar panels Megan has also been very helpful
8 months ago
Reply from Sunrun
This is awesome, Janet! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Mar. 3rd, 2026
Verified Customer
Review Source
Enrique Luna
Love my solar and sunrun was partnered with costco and i trust them. Also Sunrun is the biggest company and had tesla batteries. Dylan was very helpful and answered all of our questions and it was a easy process working with him.
8 months ago
Reply from Sunrun
We're thrilled you had a good experience, Enrique! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Mar. 3rd, 2026
Verified Customer
Review Source
Mark Kolchin
My recent experience with was superb! Very professional and courteous and thorough and prompt in responding to my inquiries and dealing with a maintenance issue. I would highly recommend Sunrun to anyone who is considering the use of solar panels for their energy needs. They were tops from start to finish.
8 months ago
Reply from Sunrun
Thanks for sharing this, Mark! We're so glad our team provided professional and prompt support and was able to help with a maintenance issue. Your recommendation is truly appreciated, and glad that everything went smoothly from start to finish.
Feb. 25th, 2026
Verified Customer
Review Source
Jill Swann
It took a little while to get it all up and running but well worth the wait! The technicians we always friendly and knowledgeable. We had our first power outage last week and you wouldn’t know the power went out. Seamless transfer. The only one on the block with power!! Yay!!
8 months ago
Reply from Sunrun
Jill, we love hearing this! We're so glad the system performed seamlessly during the outage last week. Thank you for choosing Sunrun as your trusted solar and battery provider.
Feb. 20th, 2026
Verified Customer
Review Source
Nia P
My parents referred us to Khelin after they went solar with him. During our consultation for solar with Khelin, we understood why and signed up also. He was very professional and answered every questions and concerns we had until there was nothing left to ask. We had peace of mind moving forward with Sunrun. Thank you!!!
8 months ago
Reply from Sunrun
Thank you, Nia! We're so glad Khelin was able to provide a professional, informative experience and help you feel confident in your decision. Welcome to the Sunrun family!
Feb. 20th, 2026
David Toms River, New Jersey
I have to give a huge shoutout to Sunrun! I was extremely hesitant about getting solar at first, but after doing my research, I decided to move forward with them—and I couldn’t be happier with that decision.
From the very beginning, the experience was outstanding. My sales representative, Mo Awofolaju, was fantastic. He was knowledgeable, helpful, and never once made me feel pressured. He answered every question I threw at him—and there were a lot—with expertise and almost always immediately. He put my mind at ease and made me feel confident about making such a big decision to go solar. I truly appreciated his knowledge, patience, and willingness to make sure I understood everything along the way.
When it came time for the installation, the team that arrived absolutely exceeded my expectations. They call themselves the Alpha Squad—Dowon, Mike, Gregg, and Angel—but I’d call them the Dream Team! Their commitment to safety, efficiency, precision, and professionalism was truly impressive.
Watching them work together was like watching a perfectly coordinated machine. The way they communicated, collaborated, and moved through each step of the installation was seamless and incredibly organized. It was clear they were experts at what they do, and their knowledge and experience shined through in every aspect of the job.
Thank you, Sunrun, and especially Mo and the Alpha Squad, for making this process such a positive experience. You turned what started as apprehension into complete confidence, and I’m grateful for the exceptional service from start to finish. ⭐⭐⭐⭐⭐
3 months ago Edited August 10, 2026
Reply from Sunrun
Thanks for your review, David! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jul. 23rd, 2026
Review Source
Jeannie Palmero Miami, Florida
Working with Sunrun was an outstanding experience from start to finish. The entire team was professional, knowledgeable, and responsive throughout the process. They took the time to answer all of our questions, explained everything clearly, and made the installation process smooth and stress-free.
The installation crew arrived on time, worked efficiently, and left everything clean when they were finished. We’re excited to start seeing the savings on our energy bills while knowing we’re making a positive impact on the environment.
If you’re considering going solar, I highly recommend Sunrun. Their excellent customer service, professionalism, and quality workmanship made this a five-star experience!
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Jeannie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 23rd, 2026
Review Source
John Allen San Diego, CA
Pia is great to work with. She’s easy to talk to, knowledgeable, and does a really good job explaining things in a way that actually makes sense. Solar can feel overwhelming at first, especially with all the different options, numbers, and long-term savings to consider, but Pia makes the process feel much more approachable.
What I appreciate most is that she doesn’t come across as pushy. She takes the time to listen, answer questions directly, and explain the pros and cons in a practical way. You can tell she actually cares about helping people understand whether solar makes sense for their home, not just trying to make a sale.
Her communication is also strong. She follows up, keeps things clear, and makes sure you know what to expect along the way. I’d definitely recommend Pia to anyone who is thinking about solar and wants to work with someone who is honest, patient, and easy to trust.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 1st, 2026
Review Source
Leon K McBurrows Union, New Jersey
I chose to work with Sunrun because of Favielle. From our very first conversation, she was patient, knowledgeable, and genuinely committed to helping me make the best decision for my home and family.
Favielle took the time to listen to my needs, answer all of my questions, and guide me through every step of the process. She made what could have been a complicated decision feel simple and stress-free. I never felt pressured—only supported and well-informed.
Her professionalism, honesty, and dedication gave me complete confidence in choosing Sunrun. Because of the outstanding service and care that Favielle provided, I am extremely happy with my decision and would highly recommend both her and Sunrun to anyone considering solar.
4 months ago
Reply from Sunrun
Thank you for sharing such a thoughtful review, Leon! We're thrilled Favielle made you feel supported and confident throughout the process and helped you feel confident in your decision to go with Sunrun. We'll be sure to pass along your kind words and truly appreciate your recommendation. Thanks for choosing Sunrun!
Jun. 30th, 2026
Review Source
Thomas Knez Santa Rosa, California
The key reason we began working with Sunrun is because of Dimitar. My wife, Joanne, and I have been interested in the solar power concept for several years primarily to help save the planet and secondarily to avoid power outages in our home when the power company shut down the grid during emergencies.
We were approached by several Sunrun representatives over the years but when I met Dimitar I felt that he had a deeper understanding of the solar concept and how Sunrun could benefit us in our Oakmont home. He fully explained the steps it would take to obtain solar energy through Sunrun, cost as well as benefits.
Over all we enjoyed his company and appreciated the time he took to help us understand each step necessary to finally reach installation day. Since then he has kept in touch to answer any questions that might have arisen since the installation.
4 months ago
Reply from Sunrun
We truly appreciate you taking the time to share your experience, Thomas! We're thrilled to hear Dimitar helped make your solar journey easy to understand and supported you every step of the way. We'll be sure to share your kind words with him. Thank you for choosing Sunrun!
Jun. 30th, 2026
Review Source
KK SHI New York, New York
I had an excellent experience with Sunrun, and I especially want to thank John C. for his outstanding support throughout my solar installation project.
John was professional, knowledgeable, and incredibly responsive from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made the entire process smooth and stress-free.
His dedication to customer service and attention to detail truly exceeded my expectations. Thanks to John, I feel confident in my decision to go solar and choose Sunrun.
I highly recommend John C. and the Sunrun team to anyone considering solar energy. Thank you for a wonderful experience!
4 months ago
Reply from Sunrun
Thank you for your thoughtful review, KK! We're thrilled to hear that John took the time to answer your questions, was there to help you every step of the way, and made this stress-free. We'll be sure to share this with him!
Jun. 30th, 2026
Review Source
Ross Gerhardt Valley Springs, California
I worked with Sunrun because of only one person. That person was Bill Irons.
I tried talking to Sunrun’s call center and help line. Zero answers! Zero callbacks! Zero helpful responses!
Bill Irons dug into why Sunrun didn’t think our credit was any good (which was totally false) and got to the bottom of the issue. He alone got us approved! Sunrun would not have our business had it not been for the extreme effort he put in on our behalf! Extra legwork, extra phone calls, Extra digging into other companies websites. Calls to Edison, calls to Tesla, calls to his own company to ferret out answers that got us to the goal post!!
I cannot recommend him on to any higher degree!! Work with Bill! He’ll get answers!! He’ll get results
4 months ago
Reply from Sunrun
Your review brightened our day, Ross! Thanks for taking the time to share your experience with Bill. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jun. 23rd, 2026
Review Source
Jeff Santa Ana, California
I had looked into solar previously and even talked to Sunrun, but felt they everyone was pushy and there were so many shady practices happening in the industry. I knew I wanted solar though for environmental reasons and cost savings. Especially with how much energy bills have risen lately, it made too much sense to pass up. I got quotes from a number of companies and ultimately chose Sunrun because I trust it will be around in the long run, and because the price was unbeatable. And I'm very happy I did. Sunrun's team did a fantastic job on the install and it's already saving me money on day one.
4 months ago
Reply from Sunrun
Thanks for your review, Jeff! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jun. 23rd, 2026
Review Source
Ariana Weare, New Hampshire
I recently worked with Mohammed from Sunrun, and the entire experience exceeded my expectations. Mohammed was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to explain how solar works, answered every question I had, and made sure I felt comfortable and informed every step of the way.
What stood out most was Mohammed’s honesty and dedication. He never made me feel pressured and genuinely wanted to help me find the best solution for my home. The process was smooth from start to finish, and his communication was excellent the entire time.
If you’re thinking about going solar, I highly recommend working with Mohammed at Sunrun. His customer service, expertise, and attention to detail made the experience easy and stress-free. I couldn’t be happier with the results!
5 months ago
Reply from Sunrun
Thank you for sharing your experience, Ariana! It's great to hear Mohammed made the process easy to understand and helped you find the right solution for your home. We appreciate your recommendation and glad this has been such a wonderful experience for you.
Jun. 13th, 2026
Review Source
Gabriel khalul New Castle, Delaware
I don't think I have enough good words to describe the level of satisfaction that Steven delivered. From the initial meeting, and through the process including the installation he delivered every promise, we are certain that we made the right decision to go with sunrun but we definitely made the best decision to go with Steven as our sales representative, he is very knowledgeable, thorough, very professional, and very understanding. Most of all they were no sales tax and no pushing, we appreciate the honesty and the level of professionalism that Stephen delivered, we highly recommend sunrun and of course our beloved salesman
5 months ago
Reply from Sunrun
Thank you for taking the time to share your experience, Gabriel! It's wonderful to hear you had such a wonderful journey from start to finish and that your sales rep, Stephen, was there to help guide you through this process. Thanks for going solar with Sunrun!
Jun. 2nd, 2026
Verified Customer
Review Source
Cathy Root
I'm so glad I went solar with Khelin at Sunrun two years ago. Since then I've seen all my neighbors had power outages for 3 consecutive days except me. Some of my neighbors stop by for some hot coffee. Because of the power outages, I was able to refer a bunch of them to Khelin to get solar. Now they are also protected. Thank you Khelin for helping me and my neighbors!!!
9 months ago Edited February 25, 2026
Reply from Sunrun
Hi Cathy, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. It's great to hear that solar has helped you save money and that Khelin has been there every step of the way. Thank you so much!
Feb. 17th, 2026
Verified Customer
Review Source
Aaron Waters
Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.
9 months ago
Reply from Sunrun
This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Jan. 28th, 2026
Verified Customer
Review Source
Denise Almonte
Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction.
Well deserved feedback and thank you for your strong leadership skills.
10 months ago
Reply from Sunrun
Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!
Jan. 15th, 2026
Verified Customer
Review Source
Dennis Dowdy
Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases.
He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.
10 months ago
Reply from Sunrun
Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 7th, 2026
Verified Customer
Review Source
Brian
I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend!
behind
11 months ago
Reply from Sunrun
Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2025
Verified Customer
Review Source
Alex R
I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.
11 months ago
Reply from Sunrun
Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!
Nov. 21st, 2025
Verified Customer
Review Source
Greg Hejko San Diego, California
Friendly staff. Always willing to help out. Have always had good experiences with SUNRUN.
1 month ago
Reply from Sunrun
Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Providing friendly, helpful service is what we strive for every day, and it is wonderful to hear that we’ve hit the mark for you.
If you ever need anything else with your solar system, please don't hesitate to reach out to our support team.
If you have any questions about your system or need assistance with your account, let us know how we can help!
If you ever need anything else with your solar system, please don't hesitate to reach out to our support team.
If you have any questions about your system or need assistance with your account, let us know how we can help!
Oct. 13th, 2026
Verified Customer
Review Source
Denice Leslie
The SUNRUN team did an outstanding job of explaining the entire process from
Beginning to end . And they were very helpful with any questions we had along the way . The sales rep was especially silly helpful going the second mile to help us log in to our energy app that tracks our usage and the amount of energy credits we have, calling and staying g in the line outside near our new power pack batteries in the unrelenting 2 digit heat.
We definitely recommend SUNRUN! They can’t be beat for customer service as well as installation . They came, installed and left without any hassel for our daily routine.
1 year ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Denice! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Aug. 12th, 2025
Verified Customer
Review Source
Carol Jacobs
I purchased my solar panels from Sunrun back in January 2016, and I couldn’t be happier with the decision. Over the years, my electric bill has been consistently low, and I’ve had zero issues with the system. The panels have worked flawlessly, and I haven’t had to worry about a thing.
With energy costs rising all the time, I’m incredibly thankful I made this investment when I did. It’s been one of the smartest purchases I’ve ever made, both financially and environmentally. I highly recommend Sunrun to anyone considering solar energy—they made the process easy and stress-free, and the long-term benefits speak for themselves.
1 year ago Edited July 23, 2025
Reply from Sunrun
Carol, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jul. 17th, 2025
Verified Customer
Review Source
Felipe Vargas
Dear Sunrun Team,
I am writing to express my absolute satisfaction with my recent solar installation and overall experience with Sunrun. From start to finish, my journey with you has been nothing short of five-star quality, and I couldn't be happier with the results.
The sales process was incredibly smooth and informative. My representative was knowledgeable, patient, and thoroughly explained all my options without any pressure. I felt confident and well-informed every step of the way, which made the decision to go solar with Sunrun an easy one.
When it came to the installation, your team truly impressed me. They were highly professional, efficient, and clearly experts at what they do. The crew was respectful of my property, worked cleanly, and completed the installation promptly. It was clear they took pride in their work, and the final setup looks fantastic.
Even after the panels were installed, the customer service has remained exceptional. Any questions I've had were answered quickly and thoroughly, demonstrating your ongoing commitment to your customers.
Most importantly, I'm already seeing the benefits of my new solar system. It's performing wonderfully, and I'm thrilled to be saving money while contributing to a more sustainable future.
Thank you for an outstanding experience across the board. I wholeheartedly recommend Sunrun to anyone considering solar energy.
Sincerely,
Felipe A Vargas
1 year ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Felipe! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Jul. 8th, 2025
Verified Customer
Review Source
Angel Zamora
I’m incredibly impressed with the level of service I received from Juan C. G. I reached out over the weekend, not expecting a quick response—but to my surprise, their team got back to me almost immediately!
Not only was the service fast, but it was also exceptionally professional. The representative was courteous, knowledgeable, and resolved my solar panel needs efficiently without any hassle. It’s rare to find such dedication and responsiveness outside of regular business hours, and it truly made a difference.
Thank you for going above and beyond—I’ll definitely be recommending your service to others!
1 year ago
Reply from Sunrun
We're delighted to hear that your representative, Juan, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Jul. 5th, 2025
Verified Customer
Review Source
Arzu Delp
I couldn’t be happier with my experience with SunRun! Every single person I’ve interacted with—from the initial consultation to the installation crew and support staff—has been professional, knowledgeable, and genuinely courteous.
The entire process was smooth and well-communicated. They took the time to answer all my questions thoroughly and made sure I was comfortable every step of the way. The installation was completed on schedule, and everything works beautifully.
It’s clear that SunRun prioritizes customer service and quality work. I highly recommend them to anyone considering going solar—you’ll be in excellent hands!
1 year ago
Reply from Sunrun
Thanks for your review, Arzu! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jul. 1st, 2025
Verified Customer
Review Source
Patricia Lewis
We’ve had several interactions with Ricky from Sunrun, and each one has only reinforced how fortunate we are to have worked with him. From the very beginning, Ricky has been professional, knowledgeable, and genuinely committed to helping us understand and benefit from solar energy.
He takes time to explain everything clearly without pressure, always making sure we’re comfortable with every decision. His follow-through is exceptional — not only did he help us through the setup and installation process, but he’s remained available for questions and continued support even after everything was completed.
What really sets Ricky apart is his honesty and integrity. You can tell he cares about his clients, and that kind of service is rare. We’ve already recommended him to friends and family, and we’ll continue to do so without hesitation.
If you’re considering solar and want someone you can trust, Ricky Aburto is absolutely the person to call.
1 year ago
Reply from Sunrun
We're delighted to hear that your representative, Ricky, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
May. 30th, 2025
Verified Customer
Review Source
Dawood Ali
A Sunrun rep rang my doorbell around a year and half ago. I heard their pitch but decided not to pursue it at that time. In mid-February a different rep approached me in Lowes. I was interested to know about more recent developments in solar power so I invited them to my home to talk. The person that came was Dominick Y. He was very pleasant to speak to, explained everything in detail and was able to respond to my technical questions as well. After discussion with my family, we decided to sign up within a week. Dominick helped me with the paperwork that I needed to review and sign. There were no "gotchas" in any of the fine print.
The subsequent process went very smoothly over the next 2.5 months. Someone from Sunrun messaged me frequently with upcoming tasks that were going to happen, even if I didn't have to do anything personally. They took care of all the permits, follow up paperwork, and inspections. There were several people that messaged me over that time but they all acted as one unit with knowledge of what everyone else was doing. I only needed to be home on the actual installation day.
The installation went smoothly as well. Dominick visited once during that day to check on things. They found an unexpected problem: our main electrical breaker was faulty. It was from when the house was built 37 years ago. They finished everything else within the time estimate they gave beforehand, leaving only the things that relied on a functional main breaker. They came back a few days later to replace the breaker (at no charge) and the remaining electrical work, around 30 minutes to complete. Around 2 weeks later, we got final approval flip the switch to connect it to the grid.
I experienced no downsides throughout all of this. From a cost perspective, at worst we might pay the same as not having a solar system on the coldest Winter days, but I doubt that from what I've seen so far. We're already seeing a 50% reduction in electrical cost in month 1. At best, I expect a 75+% reduction during the height of summer in Chicagoland. Right now, 2pm in late Spring, we're generating 9.6 kW of solar power, using 1.6 kW and sending 8 kW back to the grid for future credit. It's a win-win all around.
1 year ago
Reply from Sunrun
Dawood, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
May. 10th, 2025
Verified Customer
Review Source
Helen R Evans
Sunrun has been and still is the best investment in my home.
During power cuts in the area i had full power. I chose to lease not buy as i know technology is changing all the time- for the better we hope!
Sunrun has always stayed on top of everything to make sure my system is functioning properly and optimally always.
Even though im paying my lease monthly - solar is saving me so much money on electricity! Friends of mine who listened to me got sunrun too and they are completely satisfied also.
Daniel C is the person who explained my options - the best way to go about it all- he’s amazing
Great team great service
Thank you sunrun
Thank u
1 year ago
Reply from Sunrun
Thanks for your review, Helen! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Apr. 30th, 2025
Verified Customer
Review Source
Mary Russell
I have had Sunrun Solar Panels for several years now, and I could not be happier. I can feel the difference in how cool the house (a two-story house) is during the summer months, but my electric bill has dropped significantly. Pre-Sunrun, my electric bill, due to running the AC, was high. After speaking with a Sales Representative from Sunrun, who answered every question by explaining the process completely and clearly, I was sold. I was most impressed that they did not attempt to sell me more panels than necessary. In addition, during installation, the technicians were non-intrusive, quiet, and got the job done in a reasonable amount of time. After installing the solar panels, my home is always comfortable, and I'm surprised that I do not have to run my AC quite as much. Installing solar panels was a game-changer because my utility bill decreased. If you are considering installing solar panels, contact Sunrun first. Everyone from sales, installation, and customer service is available to assist. Honestly, I could not be happier with my decision to install panels with Sunrun.
1 year ago
Reply from Sunrun
Mary, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Apr. 30th, 2025
Verified Customer
Review Source
Susan Weikert
Joshua J at Sunrun was great to work with in obtaining solar for my home. I had explored other options that were not working out and he worked with me to find a solution that fit my situation. He wasn’t pushy but was responsive when I needed answers. The teams that did the actual work got it done efficiently and they make sure you are satisfied with how everything is working before they take your money. I loved how Sunrun followed up better than I did on how my system was performing after it was installed!And the online billing makes it easy to see what you are accruing month to month. Very happy with Sunrun overall.
1 year ago
Reply from Sunrun
Thanks so much for sharing, Susan! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Apr. 2nd, 2025
Verified Customer
Review Source
Daniel Lieving
As I’m sure it is with most new customers, I was a bit apprehensive at first. The unknowns and the inaccurate information from other people did have me a bit worried. My first call to Sunrun changed most of that. They expertly laid out the entire process from installation to how it works with ComEd all the way down to how they make money also. I was rather impressed to say the least because what company gives you that much breakdown. After committing to the contract, we scheduled installation, and within a few weeks I had my first set of solar panels on the roof with no upfront out-of-pocket cost to me which is still hard for me to believe 😂 even after two years. I will admit it did take a bit longer for the panels to show up on my electric bill then I thought, but once the solar showed up on the bill, it completely wiped out my bill minus the delivery charge of $17 which I do pay on a monthly basis. The cool thing is, ComEd just sent me a refund for the entire amount that I sent them throughout the year. After having this system installed, I have now locked in my electricity cost for the next 25 years. I currently pay $135 a month for my system, which is a rather large system and you now know I have no cost with ComEd. We went the entire winter without insane electric costs for the first time ever and I have to say it is a really nice feeling knowing that I’m not gonna have a surprise $400 or $500 bill pop up. I am no longer worried about leaving lights on or fans running or cranking the heat and air-conditioning to the max. All in all I have had an incredibly positive experience throughout the process and would highly recommend having the Sunrun team do your install, you won’t regret it!!!
1 year ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Daniel! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Apr. 2nd, 2025
Verified Customer
Review Source
Gabriele Libbey
It’s been four years since I first had my solar panels and whole house batteries installed by SunRun. It’s been a great experience and there have been no problems along the way. Clearly, we’ve had power outages, but we never knew about them until our utility called us to inform us that power has been restored. We never knew that there had been an outage. The company monitors our system 24/7 and we feel safe and secure knowing that we are contributing to the health of our planet, saving energy and are protected from power outages. I did a great deal of research before selecting SunRun and have never regretted my choice. I recommend them to anyone considering solar energy.
1 year ago
Reply from Sunrun
Hello, we are so thrilled about the 5 star review you left us, Gabriele! We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com. Thanks!
Jan. 31st, 2025
Verified Customer
Review Source
Carlos Quinones
I was curious about installing solar panels in the past, but after February of 2021 when most of Texas lost power for two weeks in that freak winter storm , I knew it was time for a change. It was not a question of IF I would lose power again but WHEN. NOE four years later the panels are a blessing that keeps paying. I lost count of how many times in four years we have lost power from a few minutes to several hours..... EXCEPT ME! MY battery back immediately kicks in and goes offline automatically when power is restored. At one point I was battery backup for two days straight. The great thing about the panels is that once the sun cones out my battery recharges and my usage is FREE!!!. I will not even mention that the hottest part of summer my bill went from $300.00 a month to $32.00 a month. In the winter when solar power is at a minimum, my all electric hone went from $375.00 a month to under $100.00. The cherry 🍒 on top happened when my panels cover half of my roof and insulate my house from the heat plus very little wear and tear on my shingles since the panels cover them.
1 year ago
Reply from Sunrun
Thanks for your review, Carlos! We're so happy to hear you're enjoying all the benefits of solar while saving money! Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 30th, 2025
Verified Customer
Review Source
Zena Dell Lowe
Sunrun did an amazing job installing my solar panels, and having them has cut down on my LADWP bills. I wish I would have gotten the battery since a lot of my power usage is at night (and I have no way to store the energy so as to use it at night). But that’s not Sunrun’s fault. It’s mine. Sunrun is pretty good about following up with me to make sure everything is running efficiently, though they haven’t sent a representative to the house in person. Still, if anything seems to be out of whack, I’m confident they would be responsive to any requests for service. Fortunately, their panels are so good that I haven’t had any service needs yet. I’m happy with Sunrun.
1 year ago
Reply from Sunrun
Zena, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jan. 28th, 2025
Verified Customer
Review Source
Philip Grofsik
The dynamic between sales and purchasing,, buyer/seller... Is best met when both parties compromise... I felt Vinny was very even-handed and I felt comfortable with him.
The other part of the equation is servicing and customer response... The install crew was fantastic ,well coordinated
A couple of weeks after the install we had a real heavy rain in this area and a leak was spotted in the attic... Contacted customer service and they got a crew out there to repair it in 2 days I was very pleased
The repair crew was as professional as the install crew
So far quite happy with SunRun
That following question 'are you or have you ever been a paying customer of sunrun'Don't really understand the question
I do make a automatic monthly payment to sunrun that covers the financing of my solar project... So I'll answer yes
1 year ago
Reply from Sunrun
We're thrilled you had a good experience, Philip! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 17th, 2025
Verified Customer
Review Source
Mae Chamberlain
I had Sunrun install my panels about ten years ago & I have never regretted it. My power bill dropped to under $100 per month, usually under $50, from approximately $300/month. I am now retired and ithe money saved on power is very significant. Sunrun monitors my system & I rarely have to think about it. There was one time early on that Sunrun had to come to my home to "fix" something and have never had to send anyone back since. The money I have saved on electricity since installing Sunrun panels is impressive and the cost to Sunrun for the panels, installation & monitoring for 20 years is so much less each month than I was previously paying the electric car for for a company. I highly recommend Sunrun solar as the answer for those exorbitant electricity bills.
M. Chamberlain
Columbia, SC
1 year ago
Reply from Sunrun
Thanks for your review, Mae! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
David Wilson
I must admit I was a little skeptical about the benefits of going solar, Mason M did his best to explain everything, more than once, so I decided to give it a go, I am so glad I did, having solar for several months now it has proven reliable and stable. With the recent windstorms and fires my neighbors have been without power for the last 18 hrs so far and it is still out, but I have the only power for six blocks on my street. My 3d printer didn’t even get interrupted and is still printing a part I started 24hrs ago. The installation was also painless done in one day, Thanks Sunrun and Mason M
1 year ago
Reply from Sunrun
David, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
Hannah
1 year ago
Reply from Sunrun
We greatly appreciate you taking the time to share your experience with us, Hannah. If there is anything you need assistance with please don't hesitate to send us an email at resolutions@sunrun.com. Thanks!
Dec. 17th, 2024
Verified Customer
Review Source
Jesse Frenette
I couldn’t be happier with the service. From install to 4yrs later. My monthly electric bill comes in with negative amounts which I used as credits in the winter when we don’t collect as much sun. The 25yr full warranty assures me if any damages I can have it fixed or fully replaced, gives me piece of mind. The monthly payment depends on how many panels you get, depending on how much your yearly electric bill shows it needs. My 14 panels acquires a $95 per month flat rate, locked in electric charge. This was such a huge savings especially after 2020 when rates went up almost double. I couldn’t be happier with this decision.
1 year ago
Reply from Sunrun
We're thrilled you are having a great experience with us, Jesse! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Lori Johns
We did a lot of research before we installed solar. When sunrun came to inspect our roof on our manufactured home they found storm damage that we did not know about at the peak of our roof. There was a 4-ft long opening and they took pictures which they gave to us and we forwarded to our homeowners insurance. My husband and I are senior citizens and we never go on the roof. We would never have known about the damage if not for Sunrun. After we got our roof replaced through insurance sunrun came out and we got 38 panels installed between our home and our detached garage. I am retired and disabled, my husband works from home, we use a lot of electricity during the day. Our comment bill was regularly over $200 a month. Now with sunrun solar we pay $125 to lease the panels and approximately $16 ComEd every month! The money we are saving is amazing! And we are doing something good for the environment as well! Can't say enough good things about our Sunrun solar! Very very satisfied customer!
1 year ago
Reply from Sunrun
Lori, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Dec. 6th, 2024
Verified Customer
Review Source
Gary Wissocki
John C Director of SUNRUN's project management team did an outstanding job on my residence solar installation. I have saved thousands over the last 2 years. I highly recommend SUNRUN and Mr. C for homes that do not have much shade. They determine if your home is worth to YOU the homeowner if it would be worth installing their state of the art solar panel and control system. I recommended a friend but his home which did not have much sunlight at their home roof area, their system would not provide outstanding financial benefits to them. SUNRUN declined to install...Now what company does that?? Outstanding Company with John C at the helm.
1 year ago
Reply from Sunrun
Thanks for your review, Gary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 6th, 2024
Verified Customer
Review Source
George Omeara
SunRun: A shining example of solar excellence from the initial consultation to the final installation, my experience with SunRun has been nothing short of exceptional. I was initially hesitant about switching to solar, overwhelmed by the technical aspects and unsure of which company to trust. SunRun alleviated all my concerns. The entire process was remarkably smooth. My consultant, Tyler R, was incredibly knowledgeable and patient. They thoroughly explained the various options available, tailoring their recommendations to my specific energy needs and budget. There were no high-pressure sales tactics – just honest, informative advice. They answered all my questions, even the repetitive ones, with clear and concise explanations. The installation team was equally professional. They arrived on time, were respectful of my property, and worked efficiently and meticulously. The entire installation was completed within the promised timeframe, and the crew left the site cleaner than they found it. Since the installation, my energy bills have been significantly reduced, exceeding even my initial projections. The SunRun app is user-friendly and provides real-time monitoring of my energy production and consumption. This transparency is incredibly reassuring. Beyond the technical aspects, what truly impressed me was SunRun's commitment to customer service. They were always readily available to answer questions and address any concerns before and after the installation. This level of ongoing support is invaluable. In conclusion, I wholeheartedly recommend SunRun to anyone considering switching to solar energy. Their professionalism, expertise, and commitment to customer satisfaction make them a truly outstanding company. They've not only provided me with clean, affordable energy but also peace of mind. Five stars without reservation!
1 year ago
Reply from Sunrun
George, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Tyler was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks
Dec. 6th, 2024
Verified Customer
Review Source
James Hand
I contracted SunRun to install their solar system on my last 2 homes.
The systems have been trouble free and very efficient. My electric bills were reduced to $0.00 and I actually received a pay back for my utility company (PG&E) for the extra energy my systems generated that was fed back into the grid.
The systems required no out of pocket cost as they receive my California Solar Power Incentive to cover the cost of installation. I pay SunRun a very low fixed payment monthly, as the system is leased vs me having to purchase the system.
All needed maintenance is taken care of by SunRun at no cost to me.
Installation only took a day and the technicians were professional, friendly and tidy.
I highly recommend SunRun for the installation of your solar system.
1 year ago
Reply from Sunrun
James, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Dec. 2nd, 2024
Verified Customer
Review Source
Karen Tucker
Ten years ago after researching extensively, we chose SunRun to install 21 solar panels on our roof. They have been producing wonderfully since 2014, when solar was relatively new . Our electric bill was consistently next to nothing. We have since retired and have been consuming more electricity because of increased air conditioning use in these unusually hot summers snd just spending more time at home. We decided to have eight additional panels last spring. SunRun’s pricing is very competitive and the quality of their panels is excellent. The panels we had installed are producing as well as the new panels. SunRun handled all the permits and paperwork. The install was completed quickly and cleanly by a professional and skilled crew. I would not hesitate to recommend Sun Run to anyone considering solar.
1 year ago
Reply from Sunrun
Your review brightened our day, Karen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Thank you for being apart of the Sunrun family since 2014!
Nov. 22nd, 2024
Verified Customer
Review Source
Shelley Holden
We had a great experience with Sunrun. Raven, our rep was very knowledgeable and informative. Our project manager, Lindsay, was equally involved. The process was quick and easy; we had our drone inspection on Thursday, got our design plan on Friday, received our initial permit the following Monday and got the system installed that Wednesday. In less than a week we were up and running.
We've been very happy with our solar system. It's come in handy several times during power outages.
I highly recommend Sunrun. A neighbor did a lot of research and found this company to have the best options. So, whether you’re looking to buy or lease a solar system, I encourage you to put Sunrun at the top of the list.
1 year ago
Reply from Sunrun
We're thrilled you had a good experience, Shelley! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Nov. 22nd, 2024
Verified Customer
Review Source
Brenda Airodyer
We recently had solar installed by Sunrun and from the moment we met Chris, to the first time we were able to go off grid, we have been completely satisfied. Using the app to track progress on our project was very helpful and communication has been easygoing.
We opted for enough panels to help produce 20% over our average usage and the extra battery panel. Even now, with the shorter days, we have plenty of stored energy to power our home, complete with A/C & heating unit.
With the low profile panels, they don’t distract from our home’s profile, which was important. Also, Sunrun did NOT add any additional costs and when there was a need for some additions, they covered all costs.
If all of this doesn’t convince you, I now pay half as much for power than I was when connected to the grid.
The only thing I would have done differently is to have contacted Sunrun sooner.
1 year ago
Reply from Sunrun
Thanks for your review, Brenda! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Nov. 22nd, 2024
