Sunrun: Read 3,922 User Reviews From Real Homeowners

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Verified Customer

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Matthew Meehan

We have been with Sunrun for years and they are a very responsible, proactive company.

2 months ago

Reply from Sunrun

Thanks for your review, Matthew! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Julio Mosquera

From the very beginning all the reps showed me respect, professionalism and understanding

2 months ago

Reply from Sunrun

This is awesome, Julio! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

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Verified Customer

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Christopher Burbank

They approached me at Lowe’s. They made the entire process very easy and straight forward.

2 months ago

Reply from Sunrun

Christopher, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Loc Huynh

They’re very good company. I just installed the solar system. I would recommend to my friends

2 months ago

Reply from Sunrun

We truly appreciate you taking the time to share this, Loc. We're honored you chose us and even more grateful for your recommendations. Thanks for going solar with Sunrun!

Feb. 20th, 2026

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James Hill

The representative who signed me up totally lied to me about a battery backup and also the amount I would have to pay every month, when my roof leaked it took way over a year to get it repaired properly and I had to miss a lot of work for them to complete it! And never reimbursed!

1 month ago

Reply from Sunrun

Hi James, thank you for sharing your experience. We're really sorry to hear that it didn't meet your expectations. Transparency is important to us, and it's concerning to hear that things were not made clear along the way. Our team would like to speak with you further about what happened and understand your concerns so we can help escalate this for you. We'll be sending you a private message asking for some additional information so we can look into this.

Mar. 26th, 2026

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Verified Customer

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Maria G Ruiz

Sorry to answer late but I have been sick so now I am responding. I love it saving energy is good for the environment

3 months ago

Reply from Sunrun

This is awesome, Maria! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system and saving money. 🌞 🏡 Thanks for going solar with us!

Jan. 23rd, 2026

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Holly

Khelin was awesome. He explained everything and was there for me every step of the way. I am now saving money every month for the past few years. Thanks Khelin.

2 months ago

Reply from Sunrun

Thanks for your review, Holly! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Tomas Suazo

“Austin did an excellent job explaining the solar plans and panels. He was extremely informative and always available when questions arose.”

4 months ago Edited January 17, 2026

Reply from Sunrun

Thank you so much for your kind words, Tomas! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to explain everything in detail and has continued to follow up with you. Thanks for being part of our Sunrun family!

Jan. 17th, 2026

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Verified Customer

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Rylan P

Truly unmatched experience! From the moment my door was knocked to when my panels were installed it was nothing but professional and helpful!

5 months ago

Reply from Sunrun

Thank you for sharing your experience, Rylan! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Nov. 21st, 2025

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Shaymaa

The Sunrun process worked really well and was clearly explained, which made everything stress-free. I especially appreciate that there is no lien on the house with our leasing program, which gave us great peace of mind.

3 months ago

Reply from Sunrun

Thanks for your review, Shaymaa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Feb. 11th, 2026

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Tham Le

I was referred to Sunrun by friend to Austin M. Austin did an outstanding job explaining and guide me throughout the installation process. I have a very positive experience with Sunrun.

3 months ago

Reply from Sunrun

Your review brightened our day, Tham! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Feb. 6th, 2026

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Marcial Magana

Austin was really helpful and explained everything. From the day we talked, 14 days later the system was installed. Super fast and professional, now waiting on city inspection.

3 months ago

Reply from Sunrun

Your review brightened our day, Marcial! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jan. 27th, 2026

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Verified Customer

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Mario Caltabiano

Brian is very knowledgeable about his product he answered all our questions and if questions would arise after the initial consultation, he definitely answers your text within a half an hour

7 months ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Mario! We’re delighted to hear that Brian, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

Oct. 25th, 2025

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Verified Customer

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Alicia Vaca

We are pleased with our solar system. Our bills are reduced. Our installation was quick and efficient. We have had no problems and are very happy with Sunrun.

7 months ago

Reply from Sunrun

Thanks for your review, Alicia! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Oct. 3rd, 2025

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Verified Customer

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Christina Robert

Everyone we worked with was helpful. The process did take longer than expected but it was worth it. Solar has made a big difference for us. All our questions were answered when asked.

8 months ago

Reply from Sunrun

We're thrilled you had a good experience, Christina! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 4th, 2025

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Verified Customer

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Kelly Davenport

Everything has been great so far. Had one problem with a part but got it fixed within days. Andy is great to work with. I would recommend SunRun to all.

8 months ago

Reply from Sunrun

Hi Kelly! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. It's great to hear that your system is now performing well!

Aug. 27th, 2025

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Christopher Reese

After speaking with Rob a few times without pressure, I spoke with my wife and felt like we would benefit getting solar. We had some issues with the credits going away. Rob came through in multiple ways to save us money. We are in a much better place now thanks to Robert. Great experience!

4 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Christopher. We're so glad to hear that Rob has been there to support you and has helped find ways for you to save money. Thanks for being part of our Sunrun family!

Jan. 9th, 2026

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David Baillie

I’d like to thank SunRun and Ryan O. in particular for pushing to get a second batch of solar panels on my roof. I had no idea of the bureaucracy they face from the county and my local electrical company to get it done, but he did it. Thank you, Ryan, thank you SunRun.

4 months ago

Reply from Sunrun

David, we greatly appreciate your positive feedback! It warms our hearts to know that Ryan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 2nd, 2026

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David Brook

I’ve been dealing with sun run for years. I’ve had some issues that never got resolved Phoenix resolved all my issues fixed all my problems and now I’m 100% for your company. I say give this man a raise because he’s a miracle worker.

4 months ago

Reply from Sunrun

Hi David! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. Thank you for being part of our Sunrun family!

Dec. 20th, 2025

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Maribelle Negron

Faysal made the difference. He truly care and explained the benefit and simple terms, and from the beginning, he told us what step was next. He guided us on the actual phone app, and for every visit, and every day that Work was being done in my house, he was here as well. He truly was amazing. We are very please with him and the company

5 months ago

Reply from Sunrun

Thank you so much for your kind words, Maribelle! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Faysal was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!

Dec. 17th, 2025

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Alex Do

I've been watching the solar and battery market for over a decade now and have seen companies come and go. Glad to see Sunrun become a major player in this sector. Now that I was in the market for solar and battery expansion, Sunrun and others were put to the test.

5 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Dec. 16th, 2025

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Verified Customer

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Paul Velasquez

Sunrun has always taken care of the system they installed in my home, everyone I have referred has always been happy with there system and all there employees have been a pleasure to work with thanks again.

9 months ago

Reply from Sunrun

This is awesome, Paul! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 12th, 2025

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Verified Customer

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Wendy Svenson

We set up our PPA with another company and then Sunrun installed our system. The installation took almost a year to complete and there was some damage to our roof tiles and rain gutters, which were both eventually repaired. Since that time, however, everything has been fine.

9 months ago

Reply from Sunrun

We truly appreciate you sharing your experience during the installation and are very sorry that there was damage to your tile and rain gutters. If there is anything you need assistance with, please don't hesitate to reach out. Thanks so much!

Jul. 31st, 2025

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Verified Customer

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Sarah Luna

Everyone I dealt with was courteous, helpful and efficient. The process went so smoothly. Even when I had misgivings about something, everyone made an effort to find the perfect solution.

9 months ago

Reply from Sunrun

We're thrilled you had a good experience, Sarah! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 30th, 2025

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Verified Customer

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Patrick Hartrick

Sun Run makes a quality product. My system had worked flawlessly since installation. They are also always available to answer any questions I might have. Excellent customer service!

9 months ago

Reply from Sunrun

Thanks so much for sharing, Patrick! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 30th, 2025

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Verified Customer

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Mike Terrell

SunRun has been providing reliable power to our home for years. The only drawback has been replacement of the optimizers, which have all been covered under warranty. Thanks SunRun!

9 months ago

Reply from Sunrun

Thanks for your review, Mike! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 26th, 2025

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Verified Customer

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Gail Poveda

On time and professional. I really liked the continuous text messages and email letting me know exactly what would happen next and when it would take place. Fantastic communications from the SunRun team.

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, Gail! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 18th, 2025

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Verified Customer

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Sherryl Aspiras

Communication and overall involvement was great. We did get in at a rather busy time, so the process to have solar installed took a little longer than normal, but every step was planned, thought out, and explained well.

10 months ago

Reply from Sunrun

Thank you for sharing your experience, Sherryl! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jul. 8th, 2025

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Verified Customer

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Julie Koszelak

I like Sunrun because my bill never changes, and I am earning credits all the time. Whenever there has been a problem with the equipment, they fix it. I don't really have to think about it.

10 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience and to hear that going solar is keeping your electric bill low, Julie! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jun. 27th, 2025

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Verified Customer

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Lisa Kasprzyk

Great service from start to finish. The staff at Sunrun worked very closely with us and answered all of our questions. On time and very efficient company. We are very happy with our solar system. 😊

11 months ago

Reply from Sunrun

We're thrilled you had a good experience, Lisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 14th, 2025

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Verified Customer

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Charles Matthews

They kept us informed with every detail of the installation. They answered all our questions and gave us a representative to keep us informed during the whole process. They really have a great operation.

11 months ago

Reply from Sunrun

Thanks for your review, Charles! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 11th, 2025

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Verified Customer

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Jason Betts

Mr. Young was kind, thoughtful, and provided a great presentation on the solar system benefits and process. Everything was easy. Now I’m saving about $600 per month from not paying Edison. Thank you!!

11 months ago

Reply from Sunrun

Thanks for your review, Jason! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Derek Remillard

Sun Run did an excellent job getting my solar panels installed and operational. They took care of the communications between HECO and the installers. Friendly service, prompt responses to questions, and excellent pricing.

11 months ago

Reply from Sunrun

Thanks for your review, Derek! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Angella Antone Warren

The Sunrun staff was fantastic—clean, efficient, and punctual. They showed up on time, were very friendly, and made the entire process smooth. I absolutely love my new Tesla ❤️battery!❤️

11 months ago

Reply from Sunrun

Angella, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.

May. 24th, 2025

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Verified Customer

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Froilan Pascual

Robert discuss everything to us in a very simple manner for us to be able to understand, preparation was thorough and was done on the assigned date and time. Extremely fast service and highly recommended.

11 months ago

Reply from Sunrun

Thanks for your review, Froilan! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Frank David

They were the first to offer me a battery back up system.

1 month ago

Reply from Sunrun

We appreciate you sharing that, Frank! We hope you enjoy the benefits and peace of mind for years to come.

Apr. 17th, 2026

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Verified Customer

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Rebecca Miller

Customer service is great and the system runs well.

1 month ago

Reply from Sunrun

This is great to hear, Rebecca! It's awesome to know you've felt supported and that your system has been performing well and meeting your needs. Thanks so much for sharing!

Apr. 17th, 2026

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Verified Customer

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Jonathan Jay

I liked their product and installers where great to work with

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Wayne Verhagen

I was able to lease and not buy sales person was not pushy

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Ac Mccullough

Friendly, helpful and my solar system isr running great

1 month ago

Reply from Sunrun

We're thrilled to hear that, Ac! Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Shannon Hancock

They made everything easy and were friendly.

1 month ago

Reply from Sunrun

Shannon, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Harold Nelson

Product reliability and customer service

1 month ago

Reply from Sunrun

Thanks for your review, Harold! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Deborah Sharman

The house I bought was already under lease with Sunrun

1 month ago

Reply from Sunrun

That's great to hear, Deborah! If you run into any issues or have questions, please don't hesitate to reach out!

Apr. 7th, 2026

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Verified Customer

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Don Plymesser

they have continued to perform as they said they would

1 month ago

Reply from Sunrun

Thank you for sharing this, Don! It's great to hear that your system has been exceeding your expectations, and we appreciate your glowing review!

Apr. 7th, 2026

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Verified Customer

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Christopher Barker

Great company to work with. Will definitely recommend

1 month ago

Reply from Sunrun

We really appreciate you sharing this, Christopher! Thank you for your recommendations and for being part of our Sunrun family!

Apr. 7th, 2026

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Verified Customer

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Randy Ogg

I was just checking out what solar was all about

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Maria Soto

My electricity bill was half of the regular bill yearly

1 month ago

Reply from Sunrun

Thanks for your review, Maria! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Thelma Prichard

Easy to deal with, everything I needed was taken care of

1 month ago

Reply from Sunrun

Your review brightened our day, Thelma! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Sandie Mcdown

They are very knowledgeable and friendly

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Ron Wilson Wilson

Sunrun is very efficient in what they say and do

1 month ago

Reply from Sunrun

Ron, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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