Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Juan (John) D. Rangel
Meeting and working closely with Austin M. permitted me to decide to go with Sunrun. We had interviewed many different companies, but the professionalism proved clearly we want the backing of a well established Solar company.
2 months ago Edited January 6, 2026
Reply from Sunrun
Thank you for taking the time to share your experience, John! We're so glad to hear that our communication throughout the process helped you feel informed and confident every step of the way. We appreciate your feedback!
Dec. 16th, 2025
Review Source
Lupe Zamora
Working with Austin M. a great experience from start to finish. He took the time to fully understand my home's energy needs and explain my options clearly and honestly. Since I already had a Sunrun system in place, it was important to me that any upgrades were done thoughtfully and efficiently.
My energy usage has increased over time, and Austin did an excellent job calculating the additional kWh production needed to support both my current usage and future plans. We've also been dealing with more power outages, and adding the two Tesla backup batteries has brought my family and me real peace of mind. Knowing we have reliable backup power has been a game changer.
Thank you, Austin, for making the process so smooth and truly looking out for our needs. I highly recommend him to anyone considering solar or battery storage!
1 month ago
Reply from Sunrun
Hi Lupe, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. Thanks for sharing your experience, it truly makes our day!
Jan. 22nd, 2026
Review Source
Fabian Ballesteros
I was against solar for many years and honestly very skeptical of the whole process. Austin M. stayed consistent with his follow-ups and, more importantly, took the time to truly educate me instead of pressure me. He broke everything down clearly—how the solar program works, the long-term benefits, and how adding backup batteries would protect my home and give me real energy independence.
After paying Southern California Edison an average of $600 per month, I finally pulled the trigger, and separating myself from Edison has been a huge relief. The peace of mind alone makes it worth it. Austin was professional, patient, and knowledgeable from start to finish, and I’m grateful he didn’t give up on me when I initially said no. Highly recommend Austin to anyone on the fence about solar—you won’t regret it.
1 month ago
Reply from Sunrun
Fabian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Jan. 17th, 2026
Review Source
Lorrie Koahou
I had an amazing experience working with Austin M. for my solar installation! He was incredibly knowledgeable and patient throughout the entire process, answering all my questions and ensuring I understood every step. One of the things I appreciated most was how he really took the time to explain the benefits of adding backup batteries to my solar system. Living in a neighborhood where power outages happen frequently, knowing I’ll have reliable power even during those times has given me so much peace of mind.
Austin made the whole experience smooth and stress-free, and I couldn’t be happier with my decision to go solar. Highly recommend him to anyone looking to make the switch!
1 month ago
Reply from Sunrun
Hi Lorrie, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 6th, 2026
Verified Customer
Review Source
Brian
I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend!
behind
3 months ago
Reply from Sunrun
Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2025
Verified Customer
Review Source
Alex R
I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.
3 months ago
Reply from Sunrun
Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!
Nov. 21st, 2025
Verified Customer
Review Source
Loc Huynh
They’re very good company. I just installed the solar system. I would recommend to my friends
1 week ago
Reply from Sunrun
We truly appreciate you taking the time to share this, Loc. We're honored you chose us and even more grateful for your recommendations. Thanks for going solar with Sunrun!
Feb. 20th, 2026
Review Source
Anthony Mayes
Austin is the guy! I currently already have an existing Sunrun system. Edison turned off my power for 3 days, so I needed back up batteries ASAP!! Told Austin exactly what I wanted, he got it done swiftly and successfully. He also threw in a couple more panels for extra kWh production. I have not had one power outage since acquiring these back up batteries. I am the only house in my neighborhood that has power during Edison’s outages. Thank you Austin, recommend him! He’s checked in after a year of the installation. A1 service.
1 month ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Anthony! We're thrilled to hear that Austin helped you get backup batteries and that it has kept your home running smoothly during outages. Thank you so much for sharing your experience with us!
Jan. 28th, 2026
Review Source
Gabriel Enriquez
We got referred by a friend and met with Austin to talk about our solar options. He was so quick to respond and set up a meeting with us to see what the best options were. Austin was phenomenal to work with, got us a great plan to not only put solar in but get batteries to store extra energy. He was thorough in helping us with the whole process, from planning, install, permits, and getting the app up and running. Definitely made the whole process smooth and easy.
1 month ago
Reply from Sunrun
Gabriel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Jan. 22nd, 2026
Review Source
Alex Nguyen
After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.
1 month ago
Reply from Sunrun
Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.
Jan. 6th, 2026
Review Source
Vanessa Parker
I am incredibly grateful for the outstanding service. I received from my solar sales representative, Austin Monte. From start to finish, Austin went above and beyond to make sure everything was handled smoothly and in my best interest. I had a settlement bill with edison that I was stressed about, and Austin stepped in and helped get it fully resolved by ensuring what I owed was covered on top of that, he thoughtfully redesigned my system by adding more solar panels and backup batteries to account for my increased nighttime usage from Edison. Now I feel completely secure knowing my home is protected from future power outages and rising utility costs. Austin was knowledgeable, transparent and genuinely cared about finding the right solution for my situation, not just making a sale. I truly appreciate his dedication, expertise and would highly recommend awesome to anyone considering solar. He made the entire process easy.And gave me real peace of mind.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Austin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Vanessa!
Dec. 19th, 2025
Nathan Boynton
Brian came to our house in North Andover 6 years ago, and I am so glad he did. Door-to-door sales can sometimes feel aggressive, but Brian was the exact opposite. He walked us through the entire solar process without any pressure and made everything incredibly easy to understand.
Now that we are six years in, I can honestly say the system has been flawless. We haven't had to do a single thing for maintenance and have had zero issues. The best part? We typically only receive one small bill from National Grid in February; the rest of the year is covered. If you are looking for someone honest to help you with solar, I highly recommend Brian.
2 months ago
Reply from Sunrun
Nathan, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Brian was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun.
Dec. 10th, 2025
Verified Customer
Review Source
Claudia Londono
For a long time, even when Brian was just starting his career with Sunrun, what caught my attention most was his persistence in helping us install our solar panels. He was always willing to find an option that fit our budget and needs. Watching him grow and advance the way he has made me believe that Sunrun is a company that supports young people in becoming entrepreneurs and giving them opportunities to improve. Brian is an excellent salesperson, a great friend to his customers, and an important part of our family because we can count on him whenever we need him.
4 months ago Edited November 7, 2025
Reply from Sunrun
We're delighted to hear that your representative, Brian, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Javier CV
I’m very pleased with all aspects of the installation process. From the moment I spoke with Rebecca, then the people on site, and of course, Jennifer were fantastic. There were a couple of hiccups with the township and utility company that delayed the process and so I just got the system up and running, but that had nothing to do with Sunrun. You guys did great. You have an awesome team.
5 months ago
Reply from Sunrun
Javier, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Brenda Ramsey USA
5 months ago
Reply from Sunrun
Thanks for your review, Brenda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Linda Monteferrante
This is one of the best decisions of my life. Living in the High Desert my electric bills could be $300 or $400 a month. After getting solar I know exactly what I pay which is considerably less!
I’m so happy I made this decision
The team of people I worked with were wonderful and available to me without the process. On top of this, at the end of the year, the electric company pays me a bit because they used my solar!
5 months ago
Reply from Sunrun
Your review brightened our day, Linda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 14th, 2025
Verified Customer
Review Source
Judy Sexton
I have had my solar for several years now and have to say it was one of my best decisions. Sun Run and its representative were first rate from start to finish. Their technicians were on time and did an excellent job. They took all of my needs into consideration and I so enjoy the benefits of solar and the decrease in my electric bill from SDGE who continue to increase costs. I am a happy SunRun customer
5 months ago
Reply from Sunrun
Thanks for your review, Judy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Bonnie Greeno
The team that I worked with were great, I was always kept in the loop and had many text messages from them as to the next step in the process!
1 week ago
Reply from Sunrun
Bonnie, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that our team provided updates and made sure you were updated every step of the way. Thanks!
Feb. 17th, 2026
Verified Customer
Review Source
Denice Leslie
The SUNRUN team did an outstanding job of explaining the entire process from
Beginning to end . And they were very helpful with any questions we had along the way . The sales rep was especially silly helpful going the second mile to help us log in to our energy app that tracks our usage and the amount of energy credits we have, calling and staying g in the line outside near our new power pack batteries in the unrelenting 2 digit heat.
We definitely recommend SUNRUN! They can’t be beat for customer service as well as installation . They came, installed and left without any hassel for our daily routine.
6 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Denice! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Aug. 12th, 2025
Verified Customer
Review Source
Carol Jacobs
I purchased my solar panels from Sunrun back in January 2016, and I couldn’t be happier with the decision. Over the years, my electric bill has been consistently low, and I’ve had zero issues with the system. The panels have worked flawlessly, and I haven’t had to worry about a thing.
With energy costs rising all the time, I’m incredibly thankful I made this investment when I did. It’s been one of the smartest purchases I’ve ever made, both financially and environmentally. I highly recommend Sunrun to anyone considering solar energy—they made the process easy and stress-free, and the long-term benefits speak for themselves.
7 months ago Edited July 23, 2025
Reply from Sunrun
Carol, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jul. 17th, 2025
Verified Customer
Review Source
Felipe Vargas
Dear Sunrun Team,
I am writing to express my absolute satisfaction with my recent solar installation and overall experience with Sunrun. From start to finish, my journey with you has been nothing short of five-star quality, and I couldn't be happier with the results.
The sales process was incredibly smooth and informative. My representative was knowledgeable, patient, and thoroughly explained all my options without any pressure. I felt confident and well-informed every step of the way, which made the decision to go solar with Sunrun an easy one.
When it came to the installation, your team truly impressed me. They were highly professional, efficient, and clearly experts at what they do. The crew was respectful of my property, worked cleanly, and completed the installation promptly. It was clear they took pride in their work, and the final setup looks fantastic.
Even after the panels were installed, the customer service has remained exceptional. Any questions I've had were answered quickly and thoroughly, demonstrating your ongoing commitment to your customers.
Most importantly, I'm already seeing the benefits of my new solar system. It's performing wonderfully, and I'm thrilled to be saving money while contributing to a more sustainable future.
Thank you for an outstanding experience across the board. I wholeheartedly recommend Sunrun to anyone considering solar energy.
Sincerely,
Felipe A Vargas
7 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Felipe! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Jul. 8th, 2025
Verified Customer
Review Source
Angel Zamora
I’m incredibly impressed with the level of service I received from Juan C. G. I reached out over the weekend, not expecting a quick response—but to my surprise, their team got back to me almost immediately!
Not only was the service fast, but it was also exceptionally professional. The representative was courteous, knowledgeable, and resolved my solar panel needs efficiently without any hassle. It’s rare to find such dedication and responsiveness outside of regular business hours, and it truly made a difference.
Thank you for going above and beyond—I’ll definitely be recommending your service to others!
7 months ago
Reply from Sunrun
We're delighted to hear that your representative, Juan, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Jul. 5th, 2025
Verified Customer
Review Source
Arzu Delp
I couldn’t be happier with my experience with SunRun! Every single person I’ve interacted with—from the initial consultation to the installation crew and support staff—has been professional, knowledgeable, and genuinely courteous.
The entire process was smooth and well-communicated. They took the time to answer all my questions thoroughly and made sure I was comfortable every step of the way. The installation was completed on schedule, and everything works beautifully.
It’s clear that SunRun prioritizes customer service and quality work. I highly recommend them to anyone considering going solar—you’ll be in excellent hands!
7 months ago
Reply from Sunrun
Thanks for your review, Arzu! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jul. 1st, 2025
Verified Customer
Review Source
Tomas Suazo
“Austin did an excellent job explaining the solar plans and panels. He was extremely informative and always available when questions arose.”
1 month ago Edited January 17, 2026
Reply from Sunrun
Thank you so much for your kind words, Tomas! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to explain everything in detail and has continued to follow up with you. Thanks for being part of our Sunrun family!
Jan. 17th, 2026
Review Source
Shaymaa
The Sunrun process worked really well and was clearly explained, which made everything stress-free. I especially appreciate that there is no lien on the house with our leasing program, which gave us great peace of mind.
2 weeks ago
Reply from Sunrun
Thanks for your review, Shaymaa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Feb. 11th, 2026
Review Source
Tham Le
I was referred to Sunrun by friend to Austin M. Austin did an outstanding job explaining and guide me throughout the installation process. I have a very positive experience with Sunrun.
3 weeks ago
Reply from Sunrun
Your review brightened our day, Tham! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Feb. 6th, 2026
Verified Customer
Review Source
Hassan Sultan
Amazing experience so far and encourage others to get it. Faysal Dib treated me like family and is always ready to answer questions or any concerns that I have.
2 months ago
Reply from Sunrun
Thank you for providing your feedback, Hassan! We’re delighted to hear that Faysal was attentive and addressed all your questions. Thanks for choosing us as your solar provider.
Dec. 19th, 2025
Review Source
Cindy Lopez
It was great working with Dylan. He is extremely knowledgeable. He made me feel confident about moving forward with my project even after I had many questions. His knowledge and experience put my mind at ease. I know he will be there to explain step by step what is to come.
1 month ago
Reply from Sunrun
This is awesome, Cindy! Your positive feedback is like a ray of sunshine to us, and we're so happy Dylan could guide you through your solar experience. Thanks for going solar with us!
Jan. 27th, 2026
Review Source
Christopher Reese
After speaking with Rob a few times without pressure, I spoke with my wife and felt like we would benefit getting solar. We had some issues with the credits going away. Rob came through in multiple ways to save us money. We are in a much better place now thanks to Robert. Great experience!
1 month ago
Reply from Sunrun
Thank you for taking the time to share your experience, Christopher. We're so glad to hear that Rob has been there to support you and has helped find ways for you to save money. Thanks for being part of our Sunrun family!
Jan. 9th, 2026
Review Source
David Baillie
I’d like to thank SunRun and Ryan O. in particular for pushing to get a second batch of solar panels on my roof. I had no idea of the bureaucracy they face from the county and my local electrical company to get it done, but he did it. Thank you, Ryan, thank you SunRun.
1 month ago
Reply from Sunrun
David, we greatly appreciate your positive feedback! It warms our hearts to know that Ryan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 2nd, 2026
Verified Customer
Review Source
Marguerite Garcia
Communication was always excellent from Rep
1 week ago
Reply from Sunrun
Thank you for your review, Marguerite! It's great to hear that your representative has been responsive and helpful throughout this process. Thanks for being part of our Sunrun family.
Feb. 20th, 2026
Verified Customer
Review Source
Marian Lazo
Quick responses and friendly representatives
1 week ago
Reply from Sunrun
Marian, thank you for the review! We're glad our team was quick to respond and easy to work with. We appreciate you sharing your experience.
Feb. 20th, 2026
Review Source
Luis Idrobo
Robert is truly a solar CONSULTANT. He asked us questions to understand what we really needed and then offered a solution that I'd never even considered with Solar, Battery and a new cool panel. I had talked with other solar companies and none even came close to a total solution. Now I pay $10/mo on my electric bill, always have power even when my neighbors don't and I charge my electric car for free! Can't beat the solution that Robert and Sunrun put together.
2 months ago
Reply from Sunrun
Luis, thank you so much for sharing your experience. We're thrilled to hear that switching to solar has helped you save money and reduce your electric bill to $10 a month! It's wonderful to know that your system is delivering such great results. Thanks!
Dec. 19th, 2025
Verified Customer
Review Source
Lela
Mr. Gabriel Valdez— He exhibited professionalism, care, attentiveness, and commendable character. All the aspects I requested were considered meticulously. The work was executed to a high standard, efficiently and professionally, including the installation, ensuring my complete peace of mind.
THANK YOU MR. VALDEZ
4 months ago
Reply from Sunrun
We greatly appreciate your positive feedback, Lela! It warms our hearts to know that Gabriel played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Jon Alessandrini
Working with Brian through the entire process to get everything that was a concern to me answered and covered with my solar system was a breeze. His knowledge in the area is refreshing to see and he also has a great team of people who he works closely with that were able to answer any random questions that came up during the process.
4 months ago
Reply from Sunrun
We're delighted to hear that your representative, Brian, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Oct. 25th, 2025
Verified Customer
Review Source
Declan Murphy
Really loved my experience with Sun Run. Starting with Sun Run Associate. He was always around to help me understand the process. Installers were punctual , friendly and respectful. I was amazed how fast the whole process went.
5 months ago
Reply from Sunrun
Thank you for sharing your experience, Declan! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Sep. 27th, 2025
Verified Customer
Review Source
Karthik Ram
Really streamlined process of ordering and installing the panels, Teddy Smith was the salesperson. Sunrun spoke with the utility company on my behalf after design was completed as well for permits. I also had a Costco shopper card as a perk for signing up via Costco. Would recommend
5 months ago
Reply from Sunrun
Karthik, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Sep. 25th, 2025
Verified Customer
Review Source
Jared Kiselica
Absolutely fantastic experience with sunrun can't say enough good things about the customer service they kept me informed at every step from scheduling installation the system is working perfectly and I'm thrilled with my decision to go solar with sunrun
5 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Jared! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Sep. 25th, 2025
Verified Customer
Review Source
Jeffery Odell
The entire process from signing docs to today has been seamless with SunRun. The permitting and approval were efficient and our system has performed flawlessly. Excellent customer support! We have had zero problems with our system.
5 months ago
Reply from Sunrun
Thanks so much for sharing, Jeffery! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Sep. 25th, 2025
Verified Customer
Review Source
Richard Mullikin
Jesus did a great job preparing us for our solar installation. He is a great person very friendly and polite. He did a great job getting us all the necessary panels and batteries to cover any situation that may occur. Thank you Jesus for everything.
5 months ago
Reply from Sunrun
Your review brightened our day, Richard!Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 14th, 2025
Verified Customer
Review Source
Michael Canobbio
Manny didn’t come across as a pressure type sales person. Instead he just provided the facts and clear explanation on how the sunrun system works. And what he told us is exactly how it went from the time we said yes to the time the solar power went on line.
5 months ago
Reply from Sunrun
Michael, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Steven Malinoski
The entire team walked me through each step of the process.. When it was time for inspections, a team member showed up early to ensure if the inspector found something that needed to be addressed, your representative stayed until the inspector competed the inspection. That meant a lot
5 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Steven! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Sep. 5th, 2025
Verified Customer
Review Source
Michael Bartu
Jasmine stopped by to offer a solar option for our house. The presentation was crystal clear and very professional. She answered all our questions and made sure everything went as planned. We are very pleased with our Sunrun solar system.
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Michael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 5th, 2025
Verified Customer
Review Source
Joseph Ortiz
I've had sunrun solar for approximately 3 years now. I had nothing but positive experiences with not only the company but the sunrun team, my sales representative was there to help me along the way with any question and guide me through the solar process. I recommend anyone that is thinking about getting solar for your home to use sunrun .
5 months ago
Reply from Sunrun
This is awesome, Joseph! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Sep. 4th, 2025
Rob
Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us.
He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program.
I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well.
Thank you, Bennett!
3 months ago
Reply from Sunrun
Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.
Nov. 21st, 2025
JOHN GORDON
We found Sunrun to be very professional. There was no high pressure tactics to acquire their service.
Each step of the process was explained in detail. Each step was taken as explained.
All questions asked were answered to our satisfaction with our understanding.
They were able to install in one day. They have stayed in touch after the whole process was completed.
Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process.
We have had the unit for six weeks and everything is operating as promised.
I would recommend this company to anyone who asks.
3 months ago
Reply from Sunrun
John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
Nov. 12th, 2025
Verified Customer
Review Source
Shaoqiang Dong
Sunrun installed solar panel on our roof in Woburn about 3 years ago. This year (2025) we decided to install more panel. The Sunrun teams did a good job from design, planning to installation and activation. Each team is managed by different managers and they keep us informed about the progress and what and when to expect next step. When I have question I call the customer support, most time I get response in reasonable time. Thanks for the team for the work.
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Shaoqiang! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Kent Ahue
From beginning to end the process was exceptional. Although you work with various agents each agent's follow up and contact through the process is top of the line. As the process is lengthy? They maintain contact through email, text, phone calls, etc. To make sure you are aware of the process at the moment. Their customer service is A+ and it's hard to find these days. Mahalo, Sunrun
5 months ago
Reply from Sunrun
Thanks for your review, Kent! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Loyce F
I recently added 10 additional solar panels to my current panels. The staff were friendly and knowledgeable and made the process easy. Having Spanish tiles, a new roof needed to be installed done by a wonderful company and a new electrical box was installed. I also added two batteries. I was notified each time as the process started and as it was coming to completion. Everyone was respectful of my property, myself and my home. Would I recommend, yes, so if you decide to have panels added or installed for the first time, call them you won't be disappointed.
5 months ago
Reply from Sunrun
Thanks for your review, Loyce! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 28th, 2025
Verified Customer
Review Source
Brenda Ramsey
I love sun run! I pay SCE maybe $10 2-3 times a year. Have had no issues at all with my product. Customer Support has been fantastic although I don’t have to call them hardly ever. I just wish that as an existing customer I could get what a new customer get and that is a back up generator. I just can’t afford the $12,000 to purchase one otherwise I would strongly recommend anybody go with Sun Run
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Brenda! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 27th, 2025
