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Sunrun Reviews

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9.9

Overall Score

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Timothy

Karina was incredibly professional and took the time to explain everything and answer any questions we had. Karina and the Sunrun Crews were great. I did not think I could afford the Sunrun Solar services, but Karina changed my mind and showed me that the system is far superior than any others I have seen. The installation went smoothly and they installed my 52 panel, three battery system in one day! Amazing. I would recommend Karina and Sunrun to everyone I know that is considering solar.

1 month ago

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Reply from Sunrun

Hi Timothy, thank you for the wonderful review! We're so glad to hear Karina and the team were able to guide you through the process and answer all your questions. It's great to know the installation went smoothly and that you had such a good experience. Thank you for choosing Sunrun for your solar and battery solutions.

Mar. 4th, 2026

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Marlon Lewis

Sunrun has provided me with excellent service. Starting with Nick which was my sales rep. the install team for keeping clean and professional. I can’t forget about Ringo, Hilary, and Megan for the open line of communication from begin of my installation all way to end. I thank you for such a great job you all have done. One of my best experiences.

1 month ago

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Reply from Sunrun

Hi Marlon, thank you for the great review! We're happy to hear you had such a positive experience with Nick and the installation team. We'll be sure to pass on your kind words to Ringo, Hilary, and Megan. Thanks for being part of our Sunrun family!

Mar. 4th, 2026

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Jacqueline Martin

Sunrun took good care of us when we leased panels for our home in Victorville, back in 2021. We decided to choose Sunrun again with our next home here in San Bernardino! We find the transactions to be smooth, the communication to be effective, and the product to be superior. The installations are efficient, by skilled employees, and the price for the quality of service is unbeatable!

1 month ago

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Reply from Sunrun

Thanks for your review, Jacqueline! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Eve Comstock

After having been approached by any number of solar power vendors i found they were mostly defeated by the challenges posed by my large and complicated house set up. It was my lucky day when I seeked out Sunrun after my friend raved about her installation. I’d like to point out that this was not a simple install specially having to work with UI in addition to the complicated set up here at my home but they persivered and followed through in a timely fashion and now imm thrilled to report on cast savings on my UI bill

1 month ago

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Reply from Sunrun

Thank you, Eve! We're thrilled our team was able to navigate a complex setup and that it was completely in a timely manner. It's great to hear that you're saving money by switching to solar. Thanks so much!

Feb. 25th, 2026

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Sheila

We got solar 3 years ago. We are happy to give Khelin a 5 star review now that we have solar for a few years already. We are saving a lot of money every year because of solar. Khelin is always reliable whenever we need him or have any questions after we already got our solar system. We highly recommend working with Khelin if you want a great solar experience.

1 month ago

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Reply from Sunrun

Thank you Sheila! We love hearing from our customers who have been with us for years, and we're so glad that you're continuing to see savings. It's wonderful to know Khelin has been such a great resource for you. Thank you for being part of our Sunrun family!

Feb. 25th, 2026

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Melissa Carballo

Mi experiencia con Juan Arjona como miembro de sunrun es 10/10 . Ya que desde el principio siempre fue claro con todas nuestras dudas y siempre estuvo con nosotros durante el proceso. Y despues de que terminó las instalaciones de los paneles sigue en contacto con nosotros ayudando en todas nuestras preguntas. Y siempre está disponible para atender nuestras llamadas. Gracias Juan por ser un excelente persona

1 month ago

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Reply from Sunrun

Gracias por compartir tu atenta reseña, Melissa. Nos alegra saber que Juan brindó una comunicación clara y un apoyo constante de principio a fin. ¡Agradecemos que te hayas tomado el tiempo para compartir esto!

Feb. 20th, 2026

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Clark Cook

Sunrun came to the house gave me a great estimate with a great price and that’s why I decided to go with Sunrun since then my electric bill has been the hook up charge. That’s Nevada energy charges and that’s it. I haven’t had to pay a dime for electricity other than my lease payment to Sunrun I’m very happy and would do it all over again.

1 month ago

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Reply from Sunrun

Thank you, Clark! It's great to hear you're happy with your decision and seeing the benefits firsthand. We are thrilled to hear that your electric bill has stayed low and predictable. We're grateful you chose Sunrun!

Feb. 20th, 2026

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Gary Newton

I got my first solar system back in 2022 without batteries. I move around in my wheel chair and need my lights to work 24/7. I experienced power outages for 3 days last year. I asked around for help and was referred to Mr. Khelin Young. He helped me get a second solar system with 3 Tesla batteries to make sure I have enough power and batteries to cover future black out. Khelin's been there for me every step of the entire process. He also helped me with my Tesla batteries rebate. Thank you for all your help!

1 month ago Edited February 20, 2026

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Reply from Sunrun

Hi Gary, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Khelin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Feb. 19th, 2026

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Somsukdi

Austin M. did a phenomenal job from start to finish. He took the time to clearly explain why I was still getting billed by Edison even though I already had a solar system on my property, and he made everything easy to understand without pressure. Adding a second system with back up batteries was the perfect solution, and it gave me complete peace of mind knowing I'm protected from Edison's abnormal rate increases and frequent power outages. Austin was professional, knowledgeable, and genuinely looked out for my best interest. I highly recommend working with him. He will not ghost you after the initial sale signing, he is with you every step of the way and after installation to make sure your apps are set up properly.

2 months ago

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Reply from Sunrun

Hi Somsukdi, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 22nd, 2026

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Glen Schleyer

Excellent price and quality of service. The equipment works great and the app provides helpful tools to monitor performance.

1 day ago

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Reply from Sunrun

We appreciate your review, Glen! We're so happy to hear you're happy with your system and that the app has been a helpful tool for tracking your performance. Thank you for choosing Sunrun as your trusted provider!

Apr. 14th, 2026

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Rodriqo Sostre

I've had solar panels for several years now from Sunrun they are great people to work with I've had no problem since I've gotten my solar panels

6 days ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Bryan Gallareto

Sunrun has been super easy to work with. Their transparent pricing, hassle-free setup, and consistent customer experience has won me over!

1 week ago

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Reply from Sunrun

Bryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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Julie Gardner

I wanted a well established company that had ready resources. Plus Barbara Neal made a very impressive impression on us. We immediately trusted her knowledge and sincerity.

1 week ago

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Reply from Sunrun

Thank you so much for sharing, Julie! It's really great to hear Barbara was there to help guide you through your solar journey. We're glad to have you part of our family!

Apr. 7th, 2026

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Richard R Hornickel

David did what he said, my system is 6 years old,and have had no issues, my neighbor wanted solar, but needs a new roof, solar has saved me a lot of money,

1 week ago

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Reply from Sunrun

Thanks for your review, Richard! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Derek Loretta Padilla

They are reputable and established. I first thought they would be to costly compared to other companies, but their prices were very similar to other quotes I got.

1 week ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Robert Green

Sunrun was a no Brainer.for me no trees, saved on my electric bill, no enterference from mother nature. My neighbors around me power went out, mine was still sustainable. Thank you Sunrun

2 weeks ago

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Reply from Sunrun

Thank you Robert! We're so happy that you're saving money while helping us create a brighter world! It's great to hear that you had no issues during your recent power outages; that's what it's all about!

Apr. 9th, 2026

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Keon Perez

I have been using sunrun services going on 2 years now and not regret a day! I save a lot by switching to solar power, the process was smooth and they are always helpful with any questions at anytime.

2 weeks ago

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Reply from Sunrun

Thanks so much, Keon! Really glad to hear it's been a good experience the last few years and that you're seeing savings! Appreciate you writing this review!

Apr. 9th, 2026

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Elizabeth A Luther Olave

Sun Run has been fabulous!! Professional & experienced!! Everything I needed I dot it!! I want everyone to get solar!! No idea what the problem for the rest of the world is!! Thanks to all of you!!!🤗

3 weeks ago

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Reply from Sunrun

Thank you so much for your amazing review, Elizabeth! We're thrilled to hear everything has met your expectations and that you're loving our services. Your positive review means a lot to us!

Mar. 24th, 2026

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Patricia Gonzalez

I got solar with Khelin at Sunrun since 2023 with a Tesla battery. It's been a great experience from the time I signed up until now. Every year I get power outages, especially during the hot summer heat. The battery has protected me from many power outages since then. I am also enjoying my electricity savings with my solar leasing program. I referred my families to go solar with Khelin as well. They also had wonderful experiences, saving money and protection from the many power outages. I would recommend Khelin Young to anyone who wants a great experience going solar.

1 week ago

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Reply from Sunrun

This is awesome, Patricia! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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James Ferguson

From the first time we met up with Lalo from Sunrun , we knew they were the company to use for our batteries and added panels. They literally took care of everything and were so easy to work with. I would highly recommend Sunrun for any of your Solar needs. Thanks again Sunrun. Jim.

1 month ago

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Reply from Sunrun

Jim, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mar. 11th, 2026

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Alicia

I had a great experience going solar with Khelin back in 2024. His explanation was thorough and clear. After receiving solar power turned on, Khelin came over and walked me through how to use the apps. If you want a great experience, ask for Khelin.

1 month ago

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Reply from Sunrun

Thanks for your review, Alicia! We're so happy to hear that you had a good experience with Khelin! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

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Maura Mann

My friend recommended them so I set up an appointment. They were great, answered all our questions and explain how it all would work. All the people who did work at my home were very respectful, considerate and informative. I definitely recommend SUNRUN!

1 month ago

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Reply from Sunrun

We're glad a friend's recommendation led you to us, Maura! We're thrilled to hear our team answered your questions and was informative throughout the entire process. Thank you for recommending Sunrun!

Mar. 6th, 2026

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Carolyn Donley

They are very good with communication, helping if there is an issue with the panels , or with connectivity after a storm , etc. since having the panels installed I have saved a tremendous amount of money. The app is fun and easy to use as well showing daily - annual production and benefits . I love this company!

1 month ago

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Reply from Sunrun

Carolyn, we really appreciate you taking the time to share your experience. It's great to hear that everyone you worked with was there to help you with any issues that arose. We're thrilled to hear that you're saving money and hope you continue to enjoy the benefits for years to come.

Mar. 4th, 2026

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Alice Strout

We trusted sunrun because they were in costco and costco only works with trusted brands. We told Dylan right away that we wanted the Tesla batteries and he was able to educate us on the batteries and be there every step of the way to answer any questions and keep us updated. Very happy with Sunrun and Dylan

1 month ago

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Reply from Sunrun

Alice, we're thrilled you had a good experience working with Dylan. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Janet Kennedy

Sunrun has been very good to work with. They are very helpful if you have any questions. They get back to you with the answer. Tim has been very good to work with. He is very knowledgeable on solar panels Megan has also been very helpful

1 month ago

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Reply from Sunrun

This is awesome, Janet! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

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Enrique Luna

Love my solar and sunrun was partnered with costco and i trust them. Also Sunrun is the biggest company and had tesla batteries. Dylan was very helpful and answered all of our questions and it was a easy process working with him.

1 month ago

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Reply from Sunrun

We're thrilled you had a good experience, Enrique! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Mark Kolchin

My recent experience with was superb! Very professional and courteous and thorough and prompt in responding to my inquiries and dealing with a maintenance issue. I would highly recommend Sunrun to anyone who is considering the use of solar panels for their energy needs. They were tops from start to finish.

1 month ago

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Reply from Sunrun

Thanks for sharing this, Mark! We're so glad our team provided professional and prompt support and was able to help with a maintenance issue. Your recommendation is truly appreciated, and glad that everything went smoothly from start to finish.

Feb. 25th, 2026

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Jill Swann

It took a little while to get it all up and running but well worth the wait! The technicians we always friendly and knowledgeable. We had our first power outage last week and you wouldn’t know the power went out. Seamless transfer. The only one on the block with power!! Yay!!

1 month ago

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Reply from Sunrun

Jill, we love hearing this! We're so glad the system performed seamlessly during the outage last week. Thank you for choosing Sunrun as your trusted solar and battery provider.

Feb. 20th, 2026

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Nia P

My parents referred us to Khelin after they went solar with him. During our consultation for solar with Khelin, we understood why and signed up also. He was very professional and answered every questions and concerns we had until there was nothing left to ask. We had peace of mind moving forward with Sunrun. Thank you!!!

1 month ago

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Reply from Sunrun

Thank you, Nia! We're so glad Khelin was able to provide a professional, informative experience and help you feel confident in your decision. Welcome to the Sunrun family!

Feb. 20th, 2026

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Cathy Root

I'm so glad I went solar with Khelin at Sunrun two years ago. Since then I've seen all my neighbors had power outages for 3 consecutive days except me. Some of my neighbors stop by for some hot coffee. Because of the power outages, I was able to refer a bunch of them to Khelin to get solar. Now they are also protected. Thank you Khelin for helping me and my neighbors!!!

2 months ago Edited February 25, 2026

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Reply from Sunrun

Hi Cathy, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. It's great to hear that solar has helped you save money and that Khelin has been there every step of the way. Thank you so much!

Feb. 17th, 2026

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Aaron Waters

Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.

2 months ago

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Reply from Sunrun

This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 28th, 2026

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George Jasso

I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.

3 months ago

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Reply from Sunrun

We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 9th, 2026

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Sean Daves

Very responsive and help guide the process. Was always willing to get on a call to discuss questions

5 days ago

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Reply from Sunrun

Thank you for sharing, Sean! We're happy to hear our team was responsive and supportive throughout the process. We appreciate you choosing Sunrun!

Apr. 11th, 2026

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Debanga Barman

Satisfied with the service so far. Panels working great. had it since 2023. I have 100% production capacity. Definitely recommend for others.

1 week ago

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Reply from Sunrun

Your review brightened our day! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Apr. 10th, 2026

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Keith Landgraf

We met their sales rep at a local home store. We had just moved into a new house and were thinking of going solar for a while. The Sunrun system seemed a good match.

1 week ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Mona L Ashley

At this time I Trust to work with co. to keep all repairs and services organic however cost may become a future concern.

1 week ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Norman Vachon

Customer Review Video

1 week ago

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Reply from Sunrun

Hi Norman! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. It's great to hear that everything is working well and that you found our team helpful and supportive. Thanks!

Apr. 10th, 2026

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Diane Kilakis

I’ve had nothing but good words to say about my experience with Sunrun. Have not had an issues with installation or service to date.

1 week ago

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Reply from Sunrun

This is awesome, Diane! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Eric Virden

It has been a good relationship with Sunrun.The only problem I've had with my system they notified me about.The only bitch I have is I was not given the opertunity to gave a back up battery.

2 weeks ago

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Reply from Sunrun

Hi, Eric, you may be able to add a battery to your current Sunrun system, but it depends on your location and the type of system you already have. The best way to check is to fill out our "Add a Battery" form at https://www.sunrun.com/add-a-battery#lead-form or give our dedicated team a call at 844-363-2966. Thanks!

Apr. 10th, 2026

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Karen Barker

Who when I first got sunburn The salesman wasn’t forceful like other solar cells rep I was encountered with! I have had no problem with my panels actually I love them!

2 weeks ago

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Reply from Sunrun

Thank you, Karen, that means a lot! We're glad to hear the experience was easygoing and that everything has been working great for you!

Apr. 9th, 2026

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Jennifer Hamlin

Bryce fielded ALL my questions, both foolish and wise. He helped me make an educated decision, and for an indecisive person, that carries a lot of weight!

3 weeks ago

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Reply from Sunrun

We're so glad to hear that Bryce was able to help answer all your questions and helped you make an educated decision. Thank you for taking the time to share your feedback with us!

Mar. 24th, 2026

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Robert Galante

Sunrun did a great job on my solar panels. Work was done e on schedule and looks good. I go several months a year without receiving a bill from the electric company.

3 weeks ago

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Reply from Sunrun

Robert, we appreciate your review! We're glad to hear your installation was completed on schedule and that you're satisfied with the results. It's even better to hear that you're seeing such great savings these last few months!

Mar. 24th, 2026

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Jeffery Silva

It was actually FirstLight Solar over ten years ago when I got two units installed, but Sunrun has been involved ever since with updates, monitoring, and service if/when needed

1 month ago

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Reply from Sunrun

Jeffery, we appreciate you sharing your experience and your history with Sunrun. We're glad that we have been able to support your system with updates, monitoring, and service when needed. Thanks for being part of our Sunrun family!

Mar. 12th, 2026

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Jose Aguilar

Love our services and Dylan was excellent. He took care of us through and through. We sent him some friends that were interested and he even updated us on them and how we can claim our referral money

1 month ago

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Reply from Sunrun

Jose, thank you for your kind words! We're so glad Dylan took care of you throughout the entire process and that he helped explain how to claim your referral money. Thank you for trusting us and for sharing your experience!

Mar. 6th, 2026

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Roger Erskine

First contact with the representatives was positive and informed. He knew his product and that along with my research allowed me to give the green light to proceed with the project

1 month ago

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Reply from Sunrun

HI Roger, thank you for sharing your experience! We're glad to hear your representative was able to provide helpful information and supported you through the decision process. We appreciate you choosing Sunrun!

Mar. 4th, 2026

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Pat Toelcke

Very easy to work with. Explained the whole process so I could understand it. Love how they’re working and saving me money on my electric bill! Their referral incentive is great also.

1 month ago

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Reply from Sunrun

We're happy to hear the process was easy to understand, Pat! It's wonderful that you're seeing savings on your electric bill and taking advantage of the referral program. Thank you for choosing Sunrun!

Mar. 4th, 2026

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Patrick Hernandez

Has always helped us since the bringing got us the best price and always made sure our questions are answered and still does when I text him with questions and concerns really cares for his clients

1 month ago

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Reply from Sunrun

Patrick, we appreciate you sharing your experience with us! It's great to hear our team was able to support you and was able to help answer your questions. Thank you for trusting Sunrun!

Mar. 4th, 2026

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Hany Seyam

Thank you Khelin for being there for me every step of the solar process. I appreciate you helping me with my rental property as well. I can always call you when I have any questions or need some of your expertise.

1 month ago

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Reply from Sunrun

We're thrilled you had a good experience, Hany! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Jose Garmendia

Sunrun has a good reputation in the residential solar space and provided a good economic alternative for installing a residential solar and battery system since the OBBB eliminated the 30% federal residential clean energy credit for systems installed after 12/31/25.

1 month ago

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Reply from Sunrun

Thank you for sharing, Jose! We appreciate your thoughtful review and are glad Sunrun provided a great solar and battery solution for your home. Thanks for choosing Sunrun as your trusted solar and battery provider.

Feb. 25th, 2026

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Syed Habeeb

Working with Sunrun was a smooth experience from start to finish. The team was professional, responsive, and clear in their communication. They explained everything in a way that actually made sense, and there were no surprises along the way. The installation itself was completed within one day, which was impressive. Overall, the process felt efficient, organized, and easy to go through.

2 weeks ago

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Reply from Sunrun

Thank you so much for sharing this, Syed! Glad everything went smoothly and that you felt informed every step of the way. Thanks for being part of our Sunrun family!

Apr. 9th, 2026

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