Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Chase Cheek
Love my solar really helped to bring my bill down. Customer service is great.
1 month ago
Reply from Sunrun
That's awesome to hear, Chase! We're glad to hear your system is helping reduce your energy costs and that you've had such a positive experience with our team.
Apr. 17th, 2026
Verified Customer
Review Source
Alexander Collado
One of the best companies around NYC I love it 🥳🙏🤝🫶🏻
1 month ago
Reply from Sunrun
Thank you for this amazing review, Alexander! Thank you for being a valued customer in New York City!!
Apr. 14th, 2026
Verified Customer
Review Source
Thomas Finnegan
Great company. I’m very happy with the service and the savings.
1 month ago
Reply from Sunrun
Your review brightened our day, Thomas! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Apr. 13th, 2026
Verified Customer
Review Source
Augusto M De Castro Jr
Didn’t have a problem with the representative easy to work with 5 Star
1 month ago
Reply from Sunrun
Hi Augusto, we really appreciate you sharing this. It's great to hear everything went smoothly and that your representative made the process easy!
Apr. 10th, 2026
Verified Customer
Review Source
Alberto Garza
Great job and great customer service. Staff very knowledgeable.
1 month ago
Reply from Sunrun
Thank you so much for being part of our Sunrun family!
Apr. 10th, 2026
Verified Customer
Review Source
Kim Goodspeed
They did everything to be sure I could get the most sun exposure and for production.
1 month ago
Reply from Sunrun
Thanks for your review, Kim! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Apr. 10th, 2026
Verified Customer
Review Source
Mike Metzger
They were very upfront and professional , their follow-up was phenomenal
1 month ago
Reply from Sunrun
Thank you for sharing your positive experience, Mike! We're really happy to hear that you found our staff upfront and professional and that you felt our follow-up has been exceptional. Thanks, Mike!
Apr. 7th, 2026
Verified Customer
Review Source
Wendell Smith
My experience with Sunrun has been outstanding. Their service is complete and dependable, especially when the City of Long Beach arranges for maintenance black outs. Our Sunrun battery kicks in during these periods and produces lighting in our home. Sunrun also performs periodic checkups making sure our system is performing well. We are happy with Sunrun!
1 month ago
Reply from Sunrun
This is awesome, Wendell! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Apr. 10th, 2026
Verified Customer
Review Source
Mary Treacy
Anthony, who was the one who came to explain solar to me, really was great. I felt he wasn’t there just as a salesman but he truly cared. That was three years ago and I’ve never been happier to have solar from Sunrun. They are very responsive and great customer service, which I’ve only needed once in the 3 1/2 years. You won’t be sorry to go with Sunrun. My electric bill in the summer using the AC, about $14 or less.
1 month ago
Reply from Sunrun
Thanks for your review, Mary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Apr. 10th, 2026
Rob
Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us.
He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program.
I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well.
Thank you, Bennett!
6 months ago
Reply from Sunrun
Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.
Nov. 21st, 2025
JOHN GORDON
We found Sunrun to be very professional. There was no high pressure tactics to acquire their service.
Each step of the process was explained in detail. Each step was taken as explained.
All questions asked were answered to our satisfaction with our understanding.
They were able to install in one day. They have stayed in touch after the whole process was completed.
Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process.
We have had the unit for six weeks and everything is operating as promised.
I would recommend this company to anyone who asks.
6 months ago
Reply from Sunrun
John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
Nov. 12th, 2025
Cristina Mejia
I had talked to a few different solar companies before, but Wallace from Sunrun was by far the most genuine and knowledgeable person I spoke with. He didn’t try to pressure me or rush me into anything, he actually took the time to explain how everything works, what my options were, and helped me figure out what made the most sense for my home.
He answered all my questions (and there were a lot!) with patience and honesty. The whole process went exactly how he said it would, and now my system is up and running perfectly. I’ve already referred a couple of friends to him because it’s rare to find someone in sales who actually cares about educating first and selling second. Highly recommend working with Wallace if you’re even just thinking about solar.
7 months ago
Reply from Sunrun
We're delighted to hear that your representative, Wallace, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Oct. 28th, 2025
Verified Customer
Review Source
Sharon Opeil
The SunRun company was exceptional , as they kept us updated during the entire process.The installation team was wonderful .All done in one day and they explained and answered all our questions.SunRun scheduled all the permits and appointments with the city and electric company that was needed. Also had a follow up call with information and a phone number to call for any questions that me might have in the future.
1 year ago
Reply from Sunrun
Sharon, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Jun. 6th, 2025
Verified Customer
Review Source
Juan Jimenez
The installation was very professional. Great quality installed in one day. The Tesla power wall works great even during power outages. Every house should have Solar with battery backup up! You never know when the power company decides to shut your power off. Will you drive home and add a generator to your home so your food doesn’t spoil? That’s very costly and inefficient. Go with Sunrun today!
1 year ago
Reply from Sunrun
Thanks so much for sharing, Juan! We’re thrilled to hear that you’re loving your system. It’s customers like you that make what we do so rewarding! If you ever have any questions or need support, we’re here to help. Thanks!
May. 10th, 2025
Verified Customer
Review Source
Donald Wood (Affiliate)
Smart, caring, and responsive team at Sunrun. They operated quickly and efficiently, but also carefully. Their installation was done professionally and their skilled team has done so many solar installations that I had complete confidence in their methods and quality of work. My system, including the new Lunar battery storage system and software is working flawlessly and saving me money while also giving me the security of backup power in case of a utility outage.
1 year ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 3rd, 2025
Verified Customer
Review Source
Melchor Matias
Jon T is very professional and attentive, He discuss everything in details in this program of sunrun. Although I did not proceed further on this project I Thank Jon very much for very satisfactory feedback and response. His performance Tops all customers satisfaction. The next time in the coming year whenever I will ready for my project I prefer to ask Jon. Again Thank you. Your professionalism reflects to sunrun as well as the rest of Your Team.
1 year ago
Reply from Sunrun
We're delighted to hear that your representative, Jon, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
May. 2nd, 2025
Verified Customer
Review Source
Noli Fernandez
From day one about 5 yrs ago now I was convince to have solar panels installed from Sunrun on my house and never regretted it..!! System has been working flawlessly til this day…
Don S was so helpful in educating me on all the pros & cons on going solar and the guarantee that Sunrun provides in backing up their product. I’ve heard bad reviews from other customers but from my own personal experience with Sunrun , everything seems to be great..!! System is running smoothly and efficiently.
I would highly recommend Sunrun to all my friends and family…Great Company..!!
1 year ago
Reply from Sunrun
This is awesome, Noli! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us and thank you for helping us create a planet run by the Sun for five years!
Apr. 30th, 2025
Verified Customer
Review Source
JoAnn Murray
After pondering the cost of installing solar panels I decided it would take years to for me to ever realize any offset on my energy bills. My amazing representative, Devan W, showed me how I could have the solar panels installed without it costing anything to me out of my pocket. The technicians were very professional and fast. They totally cleaned up after themselves only evidence they left of their installation were the solar panels. I highly recommend Devan W to take care of all your solar questions and concerns. There are no words to tell you how much Devan helped me.
1 year ago Edited April 25, 2025
Reply from Sunrun
JoAnn, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Apr. 25th, 2025
Verified Customer
Review Source
M A
For the most part, Sunrun did a great job, it seemed there were a lot of people/moving parts to this, so although there were some hiccups, they were taken care of promptly after communicating the issue. Some things I wasn't so pleased about - receiving the panels at 6am without warning (never received a call or text to let me know) therefore being woken up randomly and having to step out in my pjs to let them know I had communicated the week prior and needed to reschedule, hearing "this is my first time doing this" from one of the installers and then finding a bar left behind on the roof (lucky it didn't roll down on its own), and random miscommunication here and there. Again, I understand there were a lot of steps to this, so for the most part, I can say I'm very satisfied with the work, just hope the company can use this feedback to work on the back-and-forth a bit better.
Disclaimer - haven't had a chance to actually test out the system yet, this is all just pertaining to the period of time between the signing of the contract to the power on stage.
1 year ago
Reply from Sunrun
Thank you for sharing your experience, M A. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Apr. 25th, 2025
Verified Customer
Review Source
Beatriz (Sinon)
Sunrun has been the best choice we’ve ever made! The entire process has been smooth, and their staff is incredibly reliable and professional. Anytime we’ve had questions or concerns, they’ve responded quickly and made sure we got the help we needed. It’s clear they truly care about their customers. Highly recommend Sunrun to anyone considering solar!
1 year ago
Reply from Sunrun
Thanks for your review, Beatriz Sinon! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Otto Flores
I was referred to Sunrun by a friend trough Costco friend , and am very satisfied with my solar panels I was paying 225.00 dollars a month for my electricity bills, after Sunrun installed my system of solar panels I only pay 88.00 dollars a month , and I got upgraded my electricity box and got professional installation of solar panels and paid 0 cents for that so I save en electricity 50% and got upgrades on my house , I am extremely satisfied with my savings and I keep my AC on during summer time day and nite before solar panels I only turn my AC only at nite.
1 year ago
Reply from Sunrun
Thanks for your review, Otto! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Laverne Packer
After Nathan explained the long term benefits of Solar and SUNRUN's plan, I said "Yes I want that. From then on it was all good . Each and every SUNRUN employee did an excellent job in getting us up and running. The installation was done in a professional manner and I have saved money each year on the cost of electricity. One of the best decisions I have ever made.
Thank you SUNRUN !
Vern Packer
1 year ago
Reply from Sunrun
Laverne, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Apr. 2nd, 2025
Verified Customer
Review Source
Carol Fish
I have had great customer service since the day Brooke met with us to consider solar with Sunrun. I have had only 2 issues with my system over the last 3 1/2 years and neither issue affected production. Both issues were solved in a reasonable amount of time and customer service has been top notch all along! I would recommend Sunrun to anyone considering switching to solar energy. They are responsive and and easy to work with from the start to finish and beyond. If you work with Brooke D. , you're in good hands!
1 year ago
Reply from Sunrun
Thanks for your review, Carol! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Mar. 14th, 2025
Verified Customer
Review Source
Debra Romeo
We love our system that was purchased through Sunrun. We live in Hawaii and have saved so much money. The service has been exceptional! From the beginning with Joni our advisor, to the installation crew and the service crew as well. Dylan was here the other day to fix a small communication link issue and he was super efficient and friendly! Every step we have taken with Sunrun has been five star. I would recommend them to anyone who wants the best service and best price for electricity!!!
1 year ago
Reply from Sunrun
Thanks for your review, Debra! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Mar. 4th, 2025
Verified Customer
Review Source
Arle Troy Jumalon
The entire process & time-line of initial signing up, until official transition from NV Energy to Sunrun Solar was excellently accomlished, along with highly organized, well coordinated sequential schedulings throughout the process.
Hence our family is extremely grateful & truly appreciative of Mathias, Isabella & entire Sunrun team along the way!!
Again, thanks very much all you guys for guiding us efficiently through solarization state!!
Sincerely,
The Jumalon's,
Troy, Maria & Aedan
1 year ago
Reply from Sunrun
Thank you for sharing your experience, Arle, Maria, and Aedan. We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Feb. 21st, 2025
Verified Customer
Review Source
Harriett Douglas
I love my solar panels. Someone is always asking how they work They are under the impression they do not work when it is cloudy Tell the men/women to explain this when they are out selling them They also think the monthly payments are too high They don’t stop and think even with the payments they are still paying less I love my panels!!!!
1 year ago
Reply from Sunrun
We're thrilled you are having a good experience, Harriett! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Feb. 12th, 2025
Verified Customer
Review Source
Juan Montiel
I had them over 5 years and they’re an amazing company. Had an issue with my electrical wiring and the agent helped out a lot!!!! Instead of having to pay 5k for upgrading my electrical wiring the agent and their team made it to where I paid only $750. My system has a battery and I can share that when electricity went out on my block due to the snowstorm I was the only one with lights up and running
1 year ago
Reply from Sunrun
Your review brightened our day, Juan! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider!
Feb. 10th, 2025
Verified Customer
Review Source
Juan Wiley Garcia
My experience with Sunrun has been overall very positive. Sales staff was attentive and went into great detail about the system I was getting and potential savings. The energy generated over the 2 years I've had the system has been higher than projected. My Coned electrical bill has been $18-20 USD since Jan 2022 and my home is still running on credit kWh from the first year. Even with the Sunrun bill, I'm still saving a good $2,000 per year in electricity. Support has been good, too.
1 year ago
Reply from Sunrun
Thanks for your review, Juan! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 31st, 2025
Verified Customer
Review Source
Greg Nelson Texas
1 year ago
Reply from Sunrun
Thank you for sharing your story, Greg. Your feedback helps us continue to improve your solar experience. We're thrilled Devin was able to help you. If you ever have concerns about your system please do not hesitate to reach out to us. Thank you!
Jan. 21st, 2025
Verified Customer
Review Source
Nedenia Cancel
Would I get solar again? Yes! The only thing is, I wish we got it sooner. The process was so easy from the time of signing the contract to installation. We were so happy with it, we decided to get Solar Batteries a year after our install. I highly recommend Sunrun, they are an amazing company and totally easy to work with all their employees during the install process.
1 year ago
Reply from Sunrun
We're thrilled you had a good experience, Nedenia! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
Cori Pardini
We have had SunRun for about 2 years now. From the initial consultation until now we have been extremely happy. Everything was explained clearly and installation was easy. Even when we had a recent issue with a panel they came out quickly and replaced the panel. The app is easy to use to track usage and it’s been amazing when the neighborhood is experiencing an outage we still have our lights on thanks to the backup battery!
1 year ago
Reply from Sunrun
Cori, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you are having a good experience, while helping us create a planet run by the sun!
Jan. 8th, 2025
Verified Customer
Review Source
Raymond Feliciano
Dan went above and beyond to get my panels installed. At one point the electric company wanted me to pay for a transformer which was about $8,000 otherwise I would not be able to get the amount of panels I needed. But after talking with Dan and coming up with some ideas we were able to get all the panels needed installed without having to purchase a transformer. If you’re going to get solar go with SunRun
1 year ago
Reply from Sunrun
Raymond, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 8th, 2025
Verified Customer
Review Source
Purwati Santoso
I love having SunRun installing my solar panel because they do what they promised to do.
They even reimbursed me for relocated my pool heater because it is too close to the panel.
My solar panels work well, they produce more than expected on the good day.
I have enough electricity to use so I don’t need to pay eversource anymore. It’s a relief since eversource’s rate is going up
1 year ago
Reply from Sunrun
Thank you for your review, Purwati! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 8th, 2025
Verified Customer
Review Source
Jeffery Nason
Sunrun has been a fantastic partner in our journey to solar power! From the initial consultation to the professional installation and ongoing monitoring, their team has been incredibly knowledgeable and supportive. We're thrilled with the performance of our system and the significant reduction in our energy bills. Sunrun's commitment to customer satisfaction is evident, and we highly recommend them to anyone considering solar.
1 year ago
Reply from Sunrun
Jeffery, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 7th, 2025
Verified Customer
Review Source
Leigh Ann Ratliff
I have had my SunRun solar system since 2018. I leased my panels. Went through 2 inverters in 2018 and 2020. The inverters were replaced. In the early years, SunRun was rapidly expanding and, in my opinion, definitely had room to improve in the customer service area. I’m happy to say that I would now recommend their company. Everyone should have a second chance. SunRun has now become a top notch solar company.
1 year ago
Reply from Sunrun
This is awesome, Leigh! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jan. 7th, 2025
Verified Customer
Review Source
Melissa Thal
Sunrun made the idea of solar panels obtainable. When first considering solar panels, I was intimidated by tax rebates, special forms, installation fees etc Sunrun takes all of that fuss out of the equation. I paid ZERO out of pocket money for a full assessment to find the perfect layout to maximize output and ZERO $ for installation. I've had no problems since install July '23 and am looking forward to years of solar energy.
1 year ago
Reply from Sunrun
Thanks for your review, Melissa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jan. 3rd, 2025
Verified Customer
Review Source
Eric Grayson
Going solar with SunRun has been a game changer for my family and our home. Our rep Eva made it so easy and got us set up in record time. Our electric bill is basically $0. The backup battery has successfully powered our home through dozens of power outages. We got an EV and a home charger, this has helped to dramatically reduce our fuel consumption and save a few hundred dollars a month thanks to the solar array.
There is room for improvement on Sunrun’s customer support side. If they can address this, they will go from great, to a truly exceptional enterprise.
1 year ago
Reply from Sunrun
Eric, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!
Jan. 3rd, 2025
Verified Customer
Review Source
Joseph Harker
I am not a bot and am willing to discuss with anyone interested. Sunrun was amazing in accomplishing what I wanted: I produce my own electricity now!!!!
The options for install were clearly delineated. I was made aware of all possible contingencies.
In the end, I can honestly say that it brings me great joy to produce my own electricity and be free from cost increases associated with most power companies…
In the winter I do have pay in a bit, but paying $0.00 for electricity for 8 months of the year is awesome.
1 year ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Joseph! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Jan. 3rd, 2025
Verified Customer
Review Source
Paul Sutton
I love my SunRun solar panels. There was no upfront cost. I simply pay SunRun instead of paying my regular bill to Xcel. This was a no increase in cost deal that is getting better as electricity prices increase. The SunRun website keeps track of my system and SunRun is responsible for any hail damage or other problems with the system. I have bought three sunrun systems for my home and investment properties. I have an electric car which is now primarily powered by sunshine. how cool is that? I would advise any homeowner in an area with sun to get a sunrun system.
1 year ago
Reply from Sunrun
This is awesome, Paul! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Dec. 23rd, 2024
Verified Customer
Review Source
Doug Wolfe
Our Sunrun experience has been nothing but positive. Sunrun advised us and statused progress every step of the way. We have been on Solar for a year now and have had no problems or issues of concern. Pretty much a seamless installation with no worries since up and running. Oh did I mention, the Sunrun people are awesome, with their knowledge and cordial service. Thanks again Sunrun!!
1 year ago
Reply from Sunrun
Thanks for your review, Doug! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Dec. 23rd, 2024
Verified Customer
Review Source
George Minerva
Sunrun staff were very educational regarding all the options for our battery installation on our Sunrun panels. We chose to go through Sunrun itself rather than a large box store as Sunrun was willing to install a battery rather than two batteries and additional panels. The installation crew arrived early and completed the job in one day. They were very thorough and worked hard on a very hot day.
1 year ago
Reply from Sunrun
Thanks for your review, George! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Paul Zartman
I’ve had solar through Sunrun for a few years now and it has been a great decision. My total cost for electric is certainly lower than it was, and that’s the main reason I went solar. Pricing options are plentiful and sized to your electric needs. My salesman, Ben F was SUPER low pressure and very knowledgeable and helped me through the process.
1 year ago
Reply from Sunrun
Thanks for your review, Paul! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 17th, 2024
Verified Customer
Review Source
Beverly G Hasemann.
When John T came to explain about Sunrun solar, he took the time to explain everything. When I didn't understand, he explained again. Never rushed us. Was polite and thorough. Made sure all bases were covered. Gave me enough panels so I didn't have to worry about paying electric. Since e I have owned my solar, our house stays so much cooler. Air conditioning runs less. It's efficient and I'm not ruining the environment. As far as I can say, Sunrun is the best. John really knew what he was talking about. Thank you so much. Beverly
1 year ago
Reply from Sunrun
We're delighted to hear that your representative, John, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks you, Beverly
Dec. 17th, 2024
Verified Customer
Review Source
Ruth Sexton
Customer service helped me to figure out why I wasn't getting a savings. I followed their directions and I contacted my energy company since then I've worked with them to correct everything and my solar panels are working great my bills have gone from $400 a month down to 100. I am still working to make them even lower. But what a savings. Thank you to the service people for helping me figure out what was wrong. I am now receiving a substantial savings. I've recommended you over and over again to many people. Overall I am extremely happy with my solar energy.
1 year ago
Reply from Sunrun
Thanks for your review, Ruth! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 17th, 2024
Verified Customer
Review Source
Dennis Hawkins
Our customer rep, Tom, was a very knowledgeable and personable guy who was thorough and patient when explaining the program to us. The technicians who installed the system were friendly and worked quickly. The output of the system and the savings that Tom told us we could expect were spot-on. So far, there have been no issues to correct with the system and customer support is always there if we need it.
1 year ago
Reply from Sunrun
Thank you so much for your kind words Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 12th, 2024
Verified Customer
Review Source
Suzanne Becerra
Robert took the time to not only listen to our needs, but also to ask the probing questions regarding future plans in order to determine what would be the best fit for us. We were initially on the fence regarding the Tesla back up battery and I am glad we moved forward with it. In the past year we have had at least four power outages. With the first one we didn't even realize it until a neighbor said something to us. Yes it kicked in that smoothly, like a small blip of a power surge. We have already recommended Sunrun to friends
1 year ago
Reply from Sunrun
Thank you for taking the time to share your experience, Suzanne . We are overjoyed to learn that Robert took the time to help answer any questions and was able to determine what would be the best fit for you. Thank you for being a part of our Sunrun family!
Dec. 12th, 2024
Verified Customer
Review Source
Walter Rozycki
Kate has helped make determination which of the Sunrun programs were the best form my situation. She also helped me through a couple of hurdles. Her knowledge and expertise in her field made my purchase of solar system a complete success. I install Sunrun's panels on 4 of my rentals and and turned on a couple of my friends. Sunrun has the best programs. They save me and my tenants money and we all are part of the bigger picture, being part of the solution to fight climet change. Thank you Kate.
1 year ago
Reply from Sunrun
Walter, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on you and your tenants. Thank you so much for going solar with us!
Dec. 12th, 2024
Verified Customer
Review Source
Rosemary Stolzenberg
My solar power is optimized by Sunrun. The installation was great and I’m renting the solar system, so any maintenance issues are taken care of by Sunrun. I’m getting credit for power from my solar panels. The costs are much lower over the past year and a half. I took time to hear about Sunrun and review my options, and it’s been a great expo for me and my property.
1 year ago Edited December 16, 2024
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Rosemary! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Dec. 12th, 2024
Verified Customer
Review Source
Judith Helgeson
My Sunrun solar panels were installed in May of 2021. Jason and Sunrun took care of all aspects of planning, installation and inspections keeping me updated as it progressed. Since then they have checked in with me every few months to make sure all is running well and answer any questions. I’m very happy with both the savings and security of the panels and happy that I chose Sunrun.
1 year ago
Reply from Sunrun
We greatly appreciate your positive feedback, Judith! It warms our hearts to know that Jason played a pivotal role in your seamless solar journey and continues to check up with you. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Dec. 12th, 2024
Verified Customer
Review Source
Ryan Bakken
I was approached at Lowe’s for a consult from Sunrun about solar installation. I was interested already so I set up an appointment. From that point on everything has been very well communicated at each step. The panels were installed promptly and look good! It took a while to get through all of the permitting/inspections/etc but the system has been up & running for almost a month now with no issues. Would highly recommend Sunrun A+
1 year ago
Reply from Sunrun
Thank you for taking the time to share your experience, Ryan! We're so happy to hear that you're enjoying your system and were kept informed every step of the way. Thank you for being part of our Sunrun family.
Dec. 12th, 2024
