Sunrun: Read 4,821 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Jill Kertzman El Cajon, CA

They are well respected in the industry, use their own installers and use quality equipment like Tesla batteries. And, because of my Rep Pia!!! She is so helpful, efficient and kind and follows through on everything to ensure a great customer experience!

3 months ago

Reply from Sunrun

This is awesome, Jill! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 15th, 2026

check_circle

Verified Customer

star star star star star

Charles Newcomb Denver, CO

I've been a happy Sunrun customer for 10 years now! Sunrun is true to their word, does an extraordinary job in close coordination with the homeowner, and provides the means to the energy transition and capacity additions we all need to keep our bills down!

3 months ago

Reply from Sunrun

Hi Charles, thank you for being a Sunrun customer for 10 years! We're so glad to hear you've had a great experience and that everything has been working great for you. We truly appreciate your support and your kind words. Thanks for being part of the Sunrun family!

Jun. 13th, 2026

check_circle

Verified Customer

star star star star star

Candis Gillette Lumpkin, Georgia

Sunrun has always provided excellent personal customer service and quick response. I’ve had solar panels for7 years & never paid a penny for usage, just a small fee for the leasing & maintenance of the panels. I even replaced my gas stove with electric air fryer & microwave.

3 months ago

Reply from Sunrun

Thank you for sharing your experience, Candis! We appreciate you being a loyal customer for the last 7 years and are glad everything has been working well for you.

Jun. 13th, 2026

check_circle

Verified Customer

star star star star star

Elizabeth Robles Pitynski Whittier, California

After researching many solar companies, and interviewing sales representatives we felt Sunrun met our needs and worked well with our budget. From the get go everyone there has been amazing, courteous, professional and knowledgeable!

3 months ago

Reply from Sunrun

Elizabeth, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 9th, 2026

check_circle

Verified Customer

star star star star star

Shelby Craven Portland, Oregon

Richie . Was fantastic to work with . He was able to seamlessly connect the right program and plan especially designed for my home and my needs . I would highly recommend Richie and Sunrun . It’s an excellent company for all you Solar needs

3 months ago

Reply from Sunrun

Thanks for your review, Shelby! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 20th, 2026

star star star star star

David Toms River, New Jersey

I have to give a huge shoutout to Sunrun! I was extremely hesitant about getting solar at first, but after doing my research, I decided to move forward with them—and I couldn’t be happier with that decision. From the very beginning, the experience was outstanding. My sales representative, Mo Awofolaju, was fantastic. He was knowledgeable, helpful, and never once made me feel pressured. He answered every question I threw at him—and there were a lot—with expertise and almost always immediately. He put my mind at ease and made me feel confident about making such a big decision to go solar. I truly appreciated his knowledge, patience, and willingness to make sure I understood everything along the way. When it came time for the installation, the team that arrived absolutely exceeded my expectations. They call themselves the Alpha Squad—Dowon, Mike, Gregg, and Angel—but I’d call them the Dream Team! Their commitment to safety, efficiency, precision, and professionalism was truly impressive. Watching them work together was like watching a perfectly coordinated machine. The way they communicated, collaborated, and moved through each step of the installation was seamless and incredibly organized. It was clear they were experts at what they do, and their knowledge and experience shined through in every aspect of the job. Thank you, Sunrun, and especially Mo and the Alpha Squad, for making this process such a positive experience. You turned what started as apprehension into complete confidence, and I’m grateful for the exceptional service from start to finish. ⭐⭐⭐⭐⭐

1 month ago Edited August 10, 2026

Reply from Sunrun

Thanks for your review, David! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2026

star star star star star

Jeannie Palmero Miami, Florida

Working with Sunrun was an outstanding experience from start to finish. The entire team was professional, knowledgeable, and responsive throughout the process. They took the time to answer all of our questions, explained everything clearly, and made the installation process smooth and stress-free. The installation crew arrived on time, worked efficiently, and left everything clean when they were finished. We’re excited to start seeing the savings on our energy bills while knowing we’re making a positive impact on the environment. If you’re considering going solar, I highly recommend Sunrun. Their excellent customer service, professionalism, and quality workmanship made this a five-star experience!

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Jeannie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

star star star star star

John Allen San Diego, CA

Pia is great to work with. She’s easy to talk to, knowledgeable, and does a really good job explaining things in a way that actually makes sense. Solar can feel overwhelming at first, especially with all the different options, numbers, and long-term savings to consider, but Pia makes the process feel much more approachable. What I appreciate most is that she doesn’t come across as pushy. She takes the time to listen, answer questions directly, and explain the pros and cons in a practical way. You can tell she actually cares about helping people understand whether solar makes sense for their home, not just trying to make a sale. Her communication is also strong. She follows up, keeps things clear, and makes sure you know what to expect along the way. I’d definitely recommend Pia to anyone who is thinking about solar and wants to work with someone who is honest, patient, and easy to trust.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2026

star star star star star

Leon K McBurrows Union, New Jersey

I chose to work with Sunrun⁠ because of Favielle. From our very first conversation, she was patient, knowledgeable, and genuinely committed to helping me make the best decision for my home and family. Favielle took the time to listen to my needs, answer all of my questions, and guide me through every step of the process. She made what could have been a complicated decision feel simple and stress-free. I never felt pressured—only supported and well-informed. Her professionalism, honesty, and dedication gave me complete confidence in choosing Sunrun. Because of the outstanding service and care that Favielle provided, I am extremely happy with my decision and would highly recommend both her and Sunrun to anyone considering solar.

2 months ago

Reply from Sunrun

Thank you for sharing such a thoughtful review, Leon! We're thrilled Favielle made you feel supported and confident throughout the process and helped you feel confident in your decision to go with Sunrun. We'll be sure to pass along your kind words and truly appreciate your recommendation. Thanks for choosing Sunrun!

Jun. 30th, 2026

star star star star star

Thomas Knez Santa Rosa, California

The key reason we began working with Sunrun is because of Dimitar. My wife, Joanne, and I have been interested in the solar power concept for several years primarily to help save the planet and secondarily to avoid power outages in our home when the power company shut down the grid during emergencies. We were approached by several Sunrun representatives over the years but when I met Dimitar I felt that he had a deeper understanding of the solar concept and how Sunrun could benefit us in our Oakmont home. He fully explained the steps it would take to obtain solar energy through Sunrun, cost as well as benefits. Over all we enjoyed his company and appreciated the time he took to help us understand each step necessary to finally reach installation day. Since then he has kept in touch to answer any questions that might have arisen since the installation.

2 months ago

Reply from Sunrun

We truly appreciate you taking the time to share your experience, Thomas! We're thrilled to hear Dimitar helped make your solar journey easy to understand and supported you every step of the way. We'll be sure to share your kind words with him. Thank you for choosing Sunrun!

Jun. 30th, 2026

star star star star star

KK SHI New York, New York

I had an excellent experience with Sunrun, and I especially want to thank John C. for his outstanding support throughout my solar installation project. John was professional, knowledgeable, and incredibly responsive from start to finish. He took the time to answer all my questions, kept me informed every step of the way, and made the entire process smooth and stress-free. His dedication to customer service and attention to detail truly exceeded my expectations. Thanks to John, I feel confident in my decision to go solar and choose Sunrun. I highly recommend John C. and the Sunrun team to anyone considering solar energy. Thank you for a wonderful experience!

2 months ago

Reply from Sunrun

Thank you for your thoughtful review, KK! We're thrilled to hear that John took the time to answer your questions, was there to help you every step of the way, and made this stress-free. We'll be sure to share this with him!

Jun. 30th, 2026

star star star star star

Ross Gerhardt Valley Springs, California

I worked with Sunrun because of only one person. That person was Bill Irons. I tried talking to Sunrun’s call center and help line. Zero answers! Zero callbacks! Zero helpful responses! Bill Irons dug into why Sunrun didn’t think our credit was any good (which was totally false) and got to the bottom of the issue. He alone got us approved! Sunrun would not have our business had it not been for the extreme effort he put in on our behalf! Extra legwork, extra phone calls, Extra digging into other companies websites. Calls to Edison, calls to Tesla, calls to his own company to ferret out answers that got us to the goal post!! I cannot recommend him on to any higher degree!! Work with Bill! He’ll get answers!! He’ll get results

2 months ago

Reply from Sunrun

Your review brightened our day, Ross! Thanks for taking the time to share your experience with Bill. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

star star star star star

Jeff Santa Ana, California

I had looked into solar previously and even talked to Sunrun, but felt they everyone was pushy and there were so many shady practices happening in the industry. I knew I wanted solar though for environmental reasons and cost savings. Especially with how much energy bills have risen lately, it made too much sense to pass up. I got quotes from a number of companies and ultimately chose Sunrun because I trust it will be around in the long run, and because the price was unbeatable. And I'm very happy I did. Sunrun's team did a fantastic job on the install and it's already saving me money on day one.

2 months ago

Reply from Sunrun

Thanks for your review, Jeff! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jun. 23rd, 2026

check_circle

Verified Customer

star star star star star

Andremar Soto San Diego, California

I chose Sunrun for my new home because they installed the solar system in my last home in 2016. I was greatly pleased with Sunrun. They are very professional all around. Their customer care and service teams are superb. Why not go solar? While public utility companies continue to ever-increase energy rates, solar energy is the answer to saving money and helping the environment. Why not go Sunrun? I had a great experience with Sunrun for 10 years. As a returning customer, I recommend Sunrun. It's worth at least giving them a chance to win you over. You literally have nothing to lose.

4 months ago

Reply from Sunrun

Your review brightened our day, Andremar! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider, again! Welcome to the Sunrun family!

May. 20th, 2026

check_circle

Verified Customer

star star star star star

Michael Castro Boulder Creek, California

PG&E was killing us. Sunrun gave us the opportunity to get away from PG&E 's high rate with no out-of-pocket expense at a lower kilowatt rate. We have over 20 panels and 2 Tesla power walls. It cut our monthly electric bill by around 40%. Again, this came at no money out-of-pocket. The subscription plan really works. We're extremely happy that we made the switch.

4 months ago

Reply from Sunrun

Thanks for your review, Michael! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 20th, 2026

check_circle

Verified Customer

star star star star star

Uday Nagendran Los Gatos, CA

After a lot of research with multiple providers and installers, I decided to go with SunRun. Their contract process, inspection, design and install were all seamless and done without me leaving the house. The install team went over and beyond to make sure we were happy with the system. We have had our system for over a month, and, they still respond right away.

4 months ago

Reply from Sunrun

Your review brightened our day, Uday! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 20th, 2026

check_circle

Verified Customer

star star star star star

Terry Coward Riverdale, MD

I chose to work with Sunrun for two reasons. For sometime I have been interested in getting solar panels to safe money in energy bills given the soaring increase of energy costs that exist with Pepco. The other reason is a good friend of mine recommended Sunrun after he decided to go with their Solar panels which was a result of his receiving positive reviews from someone else who he was acquainted with who chose to go with Sunrun's solar panels. Now I would like to know how soon the switch will take place going directly from Pepco to utilizing the panels?

4 months ago

Reply from Sunrun

Hi Terry, thank you for choosing Sunrun and for sharing your experience with us! We're excited to hear you're making the switch to solar to help lower your energy costs. We'd be happy to connect you with a representative to ensure all your questions are answered. Please feel free to contact our Solar Advisor Team at 1 (833) 324-5886. Thanks!

May. 16th, 2026

check_circle

Verified Customer

star star star star star

Jazmin Guardado Las Vegas, NV

Great customer service David B. did great explain all my question and was very patiently with me after having some doubts of making the change he address all my concerns and helped me feel very comfortable with my change and decision very professionally all the way around the installation team did a great job all around will definitely recommend them to others

4 months ago

Reply from Sunrun

Thank you so much for your great review, Jazmin! It's wonderful to hear that David was able to answer all your questions and made you feel comfortable with your decision. We hope you enjoy the benefits of going solar for years to come. Thanks!

May. 16th, 2026

check_circle

Verified Customer

star star star star star

Carl Weaks

Sunrun and having solar has been a god sent. I have an aging AC unit and my bill during the hot summer days will shoot up. Now that I have solar, I barely have to pay Edison above the mandatory connection charges. Sunrun also made the process easy and simple. Jeff was so patient with our concerns and walked us throughout the process. Techs were very courteous and very careful of property. I highly recommend going with Sunrun and solar in general. Sunrun's customer service, support, and attention to their customers is above all else.

4 months ago

Reply from Sunrun

Thank you for sharing your experience with us, Carl! It's wonderful to hear that going solar has reduced your electric bill and that Jeff and his team were there to help you throughout this process. We really appreciate your recommendation; it means a lot!

Apr. 23rd, 2026

check_circle

Verified Customer

star star star star star

Laura Griggs

I was referred to Khelin by a friend that went solar with him a few years ago. I decided to give Khelin an appointment. He was very thorough, kind, and patient with me as a senior. He was there from beginning to end. After my solar power was turned on, Khelin came back to help me set up my apps, and review some best practices. I've already recommended Khelin to my neighbors and communities.

5 months ago Edited April 13, 2026

Reply from Sunrun

Thanks for your review, Laura! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with Khelin. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 13th, 2026

check_circle

Verified Customer

star star star star star

Steven Perry

I was referred by a friend back in 2023. I signed up with Khelin with 3 of my rental properties. Khelin was there for me from beginning to end. After my solar power turned on, he came over to show me how to use my apps and best practices. He still replies back to me over the past few years whenever I have any questions or need some extra support. I can always count on Khelin when I need his support.

5 months ago

Reply from Sunrun

This is awesome, Steven! Your positive feedback is like a ray of sunshine to us, and we're so happy Khelin could guide you through your solar experience. Thanks for going solar with us!

Apr. 13th, 2026

check_circle

Verified Customer

star star star star star

Denise Williams

Sunrun was able to work with my family and installing the Tesla batteries and more panels. They did an excellent job in communicating with us and letting us know step-by-step of what they were going to do. Our panels and batteries are running great. My electric bill is very very low and I appreciate that. I would recommend them to my family and friends without hesitant.

5 months ago

Reply from Sunrun

Thanks for your review, Denise]! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

David Rawls

Long time customer here! Started under NEM 1. Nervous and untrusting. My rep was so helpful in understanding my options, contract, and, property orientation. Started with no battery but at the close of NEM 2 we decided to add a battery and a few more panels. Again, no hassle and great service. My ‘true up’ was less than $60. This year. Yippee! We now use power like 20 years ago and keep the thermostat at68 summer and 74 winter! Thanks Surun!

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Aner Maymi Acosta

It’s been a year since I’ve the solar panel installed, operating and producing the energy I needed to advoid paying TECO more money that I have to. At the beginning of my assessment to switch from solar to electric, I was worried because of the unknown, however I always thought about saving the Planet and generation to come. I was lucky that the salesperson was a very knowledgeable young man that took me all the

5 months ago

Reply from Sunrun

This is awesome, Aner! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Joanne Nakaya

My son used Sunrun for his Solar and he really liked it so I made an appointment and talked to a rep and everything looked good and I did my diligent research and that looked good too. We have had Sunrun now for a few years and every time I call, they answer right away they solve any issues or answer. Any questions I have. They have been right on the ball and that’s important to me. I would recommend them for anyone looking for solar.

5 months ago

Reply from Sunrun

This is awesome, Joanne! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Della Burruss

I spent a lot of time, researching solar, and how it could impact our monthly bills. Sunrun had the most economical option for us and they were so patient and willing to answer all my questions and there were a lot of of them. We’re almost 2 years in with our system and have had no issues. Anything that has popped up, Sunrun has had great customer service.

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, Della! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Wendell Smith

My experience with Sunrun has been outstanding. Their service is complete and dependable, especially when the City of Long Beach arranges for maintenance black outs. Our Sunrun battery kicks in during these periods and produces lighting in our home. Sunrun also performs periodic checkups making sure our system is performing well. We are happy with Sunrun!

5 months ago

Reply from Sunrun

This is awesome, Wendell! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Mary Treacy

Anthony, who was the one who came to explain solar to me, really was great. I felt he wasn’t there just as a salesman but he truly cared. That was three years ago and I’ve never been happier to have solar from Sunrun. They are very responsive and great customer service, which I’ve only needed once in the 3 1/2 years. You won’t be sorry to go with Sunrun. My electric bill in the summer using the AC, about $14 or less.

5 months ago

Reply from Sunrun

Thanks for your review, Mary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Tom Foley

I chose Sunrun for my solar panel system because I liked the way they communicated with me step by step. The process was flawless from start to finish. I was asked what I wanted from a solar panel design and they provided exactly what I asked for. All questions answered directly with clear information. Go Solar with Sunrun, you won’t regret it! Tom F.

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, Tom! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

Robert Aivano

Well scapical at first, but I had them come over and explain how my Eversouce bill could go away. My home 3000 sq. Ft Central air , 20x40 pool my electric bill in cooling season averaged 725.00 /M They were able to put panels on my house NO MONEY out of pocket for 190.00 /m This will be my second year I have not paid a power bill since they turned on my system. I am two years into retirement and to have this fixed power bill is a thing of beauty

5 months ago

Reply from Sunrun

Thanks for your review, Robert! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

check_circle

Verified Customer

star star star star star

James Engel

We had our Sunrun Solar system installed five years ago. I can’t stop telling my friends and family how happy we’ve been. Lower utility bills year round, nearly none during the summer and zero breakdowns We also love the app that helps monitor its effectiveness. Don’t miss out on their great service & installation by chasing a lower price! Thanks so much.

5 months ago

Reply from Sunrun

Thank you for your kind words, James! We're thrilled to hear how happy you've been with your system and that you're seeing savings year-round. It's great to hear that the app has been helpful with monitoring your system's performance. Thank you for your recommendation!

Mar. 24th, 2026

check_circle

Verified Customer

star star star star star

Manuel Deoliveira

Love Sunrun ! They helped us all along on the time that we had our panels installed ! Especially Darrah Herman ! He was always there for any questions that we had during and after the installation. He had the wire installed after installed around the panels because I knew people that had problems with the birds and they didn’t charge anything for it. He is always calling making sure everything is going well. Thanks Darrah !!!

5 months ago

Reply from Sunrun

Thank you so much for your thoughtful review, Manuel! We're glad to hear Darrah has been there to support you every step of the way, both during and after installation. It's great to know everything has been running smoothly. We appreciate you choosing us as your trusted provider!

Mar. 24th, 2026

check_circle

Verified Customer

star star star star star

Bruce Krebbers Budd, Illinois

$ and climate change The process of reviewing our needs & installation was very efficient

1 week ago

Reply from Sunrun

Thank you, Bruce! We're glad the process was efficient and that everything went smoothly from start to finish. Thanks for choosing Sunrun!

Sep. 9th, 2026

check_circle

Verified Customer

star star star star star

Justin Cristobal San Diego, CA

We were interested in solar, and Sunrun (Vivint) came to us at the right time. Thank you!

1 week ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Sep. 3rd, 2026

check_circle

Verified Customer

star star star star star

Griffin Hensley

I chose to go with Sunrun because of Khelin expertise in the industry. I’ve talked to multiple companies including So Cal Edison, and nobody was able to explain to me my electric bill, and why my current solar situation wasn’t working. Khelin was able to explain everything in great detail that was super easy to understand how I was being ripped off by Edison. He was able to give me the best deal out there, adding solar panels with 2 Tesla power walls to eliminate my electric bill. I’m so impressed with his professionalism and knowledge in the industry. I highly recommend him helping for your situation. It was the easiest process I’ve ever been through, stress free, and now I’m saving money. This was the best decision I’ve made and I’m so grateful that he reached out.

7 months ago

Reply from Sunrun

We're delighted to hear that your representative, Khelin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 17th, 2026

check_circle

Verified Customer

star star star star star

Somsukdi

Austin M. did a phenomenal job from start to finish. He took the time to clearly explain why I was still getting billed by Edison even though I already had a solar system on my property, and he made everything easy to understand without pressure. Adding a second system with back up batteries was the perfect solution, and it gave me complete peace of mind knowing I'm protected from Edison's abnormal rate increases and frequent power outages. Austin was professional, knowledgeable, and genuinely looked out for my best interest. I highly recommend working with him. He will not ghost you after the initial sale signing, he is with you every step of the way and after installation to make sure your apps are set up properly.

7 months ago

Reply from Sunrun

Hi Somsukdi, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 22nd, 2026

check_circle

Verified Customer

star star star star star

George Jasso

I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.

8 months ago

Reply from Sunrun

We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 9th, 2026

check_circle

Verified Customer

star star star star star

Karen Sacramento, California

Thank you, Wayne, for providing exceptional service and installation of my solar and battery back up!

2 weeks ago

Reply from Sunrun

Thanks for your kind words, Karen! Glad to hear you had a good experience with Wayne and that he was there to help with your installation and battery backup. We hope you enjoy the benefits of your system for years to come. Thanks so much!

Sep. 1st, 2026

check_circle

Verified Customer

star star star star star

Rock Marciano Southampton Township, New Jersey

Very upfront company that always takes an interest in your system as well as any problems you might have.

2 weeks ago

Reply from Sunrun

Thank you for your kind words, Rock! We're glad to hear you've had a good experience with us and that our team has been there to help with any issues that may arise.

Aug. 29th, 2026

check_circle

Verified Customer

star star star star star

Donny Howell Odenton, Maryland

The process was rather easy and was explained thoroughly. Once the process was started, it was competed quickly.

2 weeks ago

Reply from Sunrun

This is wonderful to hear, Donny! Glad to hear the process was quick and easy for you!

Aug. 29th, 2026

check_circle

Verified Customer

star star star star star

Maria Mercedes Pica Boston, Massachusetts

I liked the app that explains all the information concerning the solar panels really well. And the service is great.

3 weeks ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Sep. 2nd, 2026

check_circle

Verified Customer

star star star star star

Jene Calloway Temecula, California

Adonis, the salesman, gave a well-informed interview. He was pleasant and patient. The product saves me a lot of money!

3 weeks ago

Reply from Sunrun

Thank you for sharing this, Jene! We're glad Adonis took the time to explain everything clearly and helped make this experience a positive one for you. We hope you enjoy the savings for years to come!

Sep. 1st, 2026

check_circle

Verified Customer

star star star star star

Mercedes Medrano Bakersfield, California

From start to finish, great customer service. We will be saving thousands of dollars a year by adding panels.

3 weeks ago

Reply from Sunrun

Thanks for your review, Mercedes! We're so delighted to hear that you will be saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 20th, 2026

check_circle

Verified Customer

star star star star star

Dona Yantz Surprise, Arizona

The solar was here when we bought the house 5-1/2 years ago. Everyone has been extremely supportive.

4 weeks ago

Reply from Sunrun

Thanks for your review, Dona! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Aug. 20th, 2026

check_circle

Verified Customer

star star star star star

ric munds Boulder Creek, California

The product came with battery backup and high-efficiency panels. And Angel and his crew did a fantastic job of installation.

1 month ago

Reply from Sunrun

This is great to hear, Ric! We're happy Angel and his crew did a fantastic job with your installation. We hope you enjoy your system and battery!

Aug. 15th, 2026

check_circle

Verified Customer

star star star star star

Elizabeth Schroth Anaheim, California

they were a great company to work with and they are very professional. The solar system that I got is working perfectly and I’m glad I got it

1 month ago

Reply from Sunrun

This is great to hear, Elizabeth! We're happy your system is working perfectly and that you had a good experience with everyone you worked with. Thanks for your kind words!

Aug. 15th, 2026

check_circle

Verified Customer

star star star star star

Sharon Kaufman Gibson City, Illinois

I started the process in April with a sales representative coming to my home and explaining the advantages and the process ..

1 month ago

Reply from Sunrun

We appreciate you sharing your experience, Sharon! It's great to hear our representatives took the time to explain the process and benefits of having our services. Thanks for being part of our family!

Aug. 15th, 2026

check_circle

Verified Customer

star star star star star

Asher Samuel Sparks, Nevada

Brady and Megan from Sunrun’s team were personable and professional in identifying, evaluating and responding the best possible solution.

1 month ago

Reply from Sunrun

Glad to hear Brady and Megan were there to help and focused on finding the best solution for you. We'll be sure to pass along your kind words!

Aug. 15th, 2026

check_circle

Verified Customer

star star star star star

Barbara Hultmangreen Chicago, Illinois

A neighbor referred me but it was Khaled Z. that worked with my situation and my confidence in him that lead me to decide to go with Sunrun!

1 month ago

Reply from Sunrun

Thank you for sharing, Barbara! We're glad to hear Khaled worked through everything with you and helped you feel confident in your decision. Thanks for your kind words!

Aug. 15th, 2026

check_circle

Verified Customer

star star star star star

Lewis Lindsey Kapaa, HI

The display of the Aloha Spirit and professionalism by their Staff. From the beginning of the process til present. This is so important on Hawaii.

1 month ago

Reply from Sunrun

We really appreciate you sharing this with us, Lewis! It's wonderful to hear that our staff was easy to work with and was there to guide you through this process from start to finish. Thanks for your kind words!

Aug. 15th, 2026

Sunrun Reviews