Sunrun: Read 3,949 User Reviews From Real Homeowners

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Verified Customer

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Teresa Hilton

Our Sunrun team was awesome. Super communicative, walked us through every step, and made the process very easy! Would definitely recommend!

3 months ago

Reply from Sunrun

Thank you for your kind words, Teresa! We're thrilled to hear our team made the process easy and kept you informed every step of the way. Thank you!

Feb. 20th, 2026

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Verified Customer

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Warner Moy

I like sunrun because it’s easy to deal with company. People have a good knowledge , I don’t have to worry about almost anything.

3 months ago

Reply from Sunrun

Warner, thank you for your kind words! We're so glad you've found us easy to work with and knowledgeable throughout the process. Making solar simple and stress-free is exactly what we aim for.

Feb. 20th, 2026

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Verified Customer

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Ramlall Ramdass

My cousin introduced a few employees from Sunrun. They were very nice and they explain everything to me. I have no problem. It’s a solar install.

3 months ago

Reply from Sunrun

Ramlall, thank you for your kind review! We're happy to hear our team took the time to explain everything clearly and made the process easy for you.

Feb. 20th, 2026

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Margarita Palestino

I was referred by my niece Lauren, who Austin recently set her up. Austin is setting me up with new roof, main panel, solar panels and batteries. So excited to make the switch.

2 months ago

Reply from Sunrun

Margarita, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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Syed Haider

Worked with Austin for my solar installation. Extremely happy with the way it turned out. I am actively recommending him for more solar installation because of the service I received. Keep up the good work.

2 months ago

Reply from Sunrun

This is awesome, Syed! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 17th, 2026

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Verified Customer

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Hassan Sultan

Amazing experience so far and encourage others to get it. Faysal Dib treated me like family and is always ready to answer questions or any concerns that I have.

5 months ago

Reply from Sunrun

Thank you for providing your feedback, Hassan! We’re delighted to hear that Faysal was attentive and addressed all your questions. Thanks for choosing us as your solar provider.

Dec. 19th, 2025

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Michelle L

I got solar for my rental property with Khelin back in 2023. My decision to move forward was to help my tenant save money and not rely on the utility company anymore. I was also happy that Sunrun provided free maintenance, repairs, and warranty coverage for my rental property.

3 months ago

Reply from Sunrun

Thanks for your review, Michelle! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Mar. 3rd, 2026

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H. Tang

Khelin helped me get solar in 2023. He was there every step of the way from beginning to end. He came to show me how to use the apps after my solar started working. I already recommended him to a few of my families. I am now enjoying my solar and savings.

3 months ago

Reply from Sunrun

Thanks so much for sharing your feedback, H. Tang! We're thrilled to hear Khelin supported you every step of the way and took the time to show you to to use the app. It's wonderful to know you're saving money by going solar. Thanks!

Feb. 25th, 2026

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Julie Pattee

Nick was awesome to work with. I was skeptical about doing solar for a long time but he was able to guide me through the process. I put my trust in him and he was able to follow through on his promises. I’ve had many solar people come to my door and this time decided to give him a shot. I absolutely love my batteries!

3 months ago

Reply from Sunrun

Thank you, Julie! We're so glad Nick was able to guide you through the process and earn your trust. It's wonderful to hear you're loving your batteries. We truly appreciate you choosing Sunrun. Thanks!

Feb. 25th, 2026

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Verified Customer

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Charlotte Hill

I liked the communication with all departments. I love the how everything was explained to you correctly. Everyone was so professional, and kind. It was a great experience, I'm glad we are part of an amazing company.

8 months ago

Reply from Sunrun

Charlotte, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 27th, 2025

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Verified Customer

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Steve Hendricks

I've had sun run for a couple years now. Never had a problem. Wish you guys were around before I bought the first system. I will refer you to other people soon as I find them.

8 months ago

Reply from Sunrun

Thanks for your review, Steve! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 18th, 2025

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Verified Customer

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Greg Blomgren

I am so happy with my newest system. I have had sunrun for with the basic system but now I have the complete package. I am very pleased with the performance and money saved. Great company to work with.

8 months ago

Reply from Sunrun

Thanks for your review, Greg! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 18th, 2025

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Verified Customer

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Judith Perez

I like the fact that someone is always checking in no matter what stage the project is in. I did like the time frame it takes PG&E to do their part. We still have to pay bills while we wait for completion.

8 months ago

Reply from Sunrun

Judith, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 14th, 2025

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Isela Tapia

My husband and I appreciate Austin M. so much! Not a pushy salesman at all. He takes the time to understand what you are looking to accomplish, then he see’s the options that may suit you best to solve what you are in need of. I have recommend him to my neighbors, they all are happy with their experience as well! If you want to avoid Edison’s increasing rates and not deal with having no power at home during Edison’s frequent outages, he is your solar guy!

4 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Isela! It warms our hearts to know that Austin played a pivotal role in your solar journey and clearly explained the benefits of our solar and battery options that best suit your needs. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 28th, 2026

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Juan Hidalgo

I live in Jurupa Valley and I already have an existing solar system. Aus M. did an amazing job walking me through how adding additional panels and batteries would solve my Edison issues. He explained everything clearly and made it easy to understand how this upgrade would protect me from Edison’s constantly increasing rates and ongoing power outages. Excited for my 3 back up batteries (Tesla). I recommend him, he’s not a regular salesman. He’s very friendly and outgoing. He’s invited to the next carne asada family event!

4 months ago

Reply from Sunrun

Hi Juan, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Aus and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 28th, 2026

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Gabriel Enriquez

We got referred by a friend and met with Austin to talk about our solar options. He was so quick to respond and set up a meeting with us to see what the best options were. Austin was phenomenal to work with, got us a great plan to not only put solar in but get batteries to store extra energy. He was thorough in helping us with the whole process, from planning, install, permits, and getting the app up and running. Definitely made the whole process smooth and easy.

4 months ago

Reply from Sunrun

Gabriel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Jan. 22nd, 2026

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Alex Nguyen

After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.

4 months ago

Reply from Sunrun

Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.

Jan. 6th, 2026

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Luis Idrobo

Robert is truly a solar CONSULTANT. He asked us questions to understand what we really needed and then offered a solution that I'd never even considered with Solar, Battery and a new cool panel. I had talked with other solar companies and none even came close to a total solution. Now I pay $10/mo on my electric bill, always have power even when my neighbors don't and I charge my electric car for free! Can't beat the solution that Robert and Sunrun put together.

5 months ago

Reply from Sunrun

Luis, thank you so much for sharing your experience. We're thrilled to hear that switching to solar has helped you save money and reduce your electric bill to $10 a month! It's wonderful to know that your system is delivering such great results. Thanks!

Dec. 19th, 2025

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Verified Customer

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Joseph LaCasse USA

9 months ago

Reply from Sunrun

We're thrilled you had a good experience, Joseph! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 30th, 2025

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Verified Customer

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Vernon Failano

I leave a message of gratitude to Hass. First and foremost Thank you for your service. I appreciate you taking into interest of my family and also in consideration of my spouse who BTW absolutely adores you and your kindness. Keep up the good work.

9 months ago

Reply from Sunrun

Hi there, Vernon! We are thrilled to hear that you had such a positive interaction with your Sales Representative, Hass. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Aug. 29th, 2025

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Verified Customer

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Laurie Melby

We have 2 systems with SunRun. The first system installed has been a 5 star experience. A few years ago we added a second system with a battery to offset the expensive time of use fees now charged to solar homeowners. This 2nd system has had some issues which is why the overall rating is 4 stars. At this time I believe all issues are resolved and the last time SDGE had an outage (last week), we still had power due to our battery. That’s a 5 star experience.

9 months ago

Reply from Sunrun

Thank you so much for your wonderful feedback, Laurie! We're thrilled to hear that your Sunrun system and battery backup kept your home running smoothly during the outage. It's great to know that the transition to battery power worked seamlessly for you. Thanks again for sharing!

Aug. 29th, 2025

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Verified Customer

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Jeff Peck

Sunrun is who I selected for our solar needs. I'm really happy that I made the "Correct" decision, everything went incredibly smooth,from the first meeting through the installation process, could not have been happier. We have had the system Three years and it's been a money saver!!

9 months ago

Reply from Sunrun

Thanks for your review, Jeff! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Douglas Sieloff

We’ve had Sun Run now for a few years and are so grateful. My energy bill got upwards of $3000 and thanks to Sun Run. It is now manageable. I am very grateful; if you don’t have solar, you should call Sun Run. Their customer service is great. Their follow-through is awesome. We are very pleased & grateful.

9 months ago

Reply from Sunrun

Douglas, we're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Monica Culpepper

What I like about this company is that they held up to their plan. Someone came out and assessed if this would be beneficial for my family, and it is. I also like that if anything happens to the equipment, it would be replaced as quickly as possible….with no cost to me. I have had no problems with the service so far. Thank you Sunrun!

9 months ago

Reply from Sunrun

Thanks so much for sharing, Monica! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 27th, 2025

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Verified Customer

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Mark Castle

At the time backup system was not provided by Sunrun. Bottom line Sunrun fixed that and additional problems with some panels. Far as I'm concered they did an exceptional service above and beyond. Extremely satisfied with the service and personel. I very seldom give a review but everyone deserves an extremely well done.

9 months ago

Reply from Sunrun

Thank you so much for sharing your story, Mark. We are happy to hear that you are happy with our services and personnel. Thank you for being part of our Sunrun family!

Aug. 14th, 2025

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Verified Customer

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Dennis Kiehn

From getting all the information together and till the panels were up and running was a very short time. Of course the big wait was with PGE. I haven’t had any problems with the panels or the other equipment. All in all was a good experience.

9 months ago

Reply from Sunrun

Thank you for sharing, Dennis! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!

Aug. 14th, 2025

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Verified Customer

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Rebecca Hite

I love Sunrun! We’ve saved so much money by having their solar panels. I no longer pay any electric bill. I know that based on my electricity consumption, my solar bill is consistent each money and is quite affordable. Thank you Sunrun!

9 months ago

Reply from Sunrun

Thanks for your review, Rebecca! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 14th, 2025

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Verified Customer

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Dee Erhart

The entire team deserves a 5 star review. Joni did an outstanding job with the proposal and answered all our questions. Lizl was stupendous as our project manager and communicated every step of the way. Everyone we spoke with was helpful and there to assist us. We met all our deadlines. Thank you SunRun!

9 months ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Dee! We’re delighted to hear that Joni, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

Aug. 9th, 2025

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Verified Customer

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Jose Aceves

I have been using Sunrun for two years and it has been the best decision I’ve ever made My electricity bills were very expensive in the summer with my panels I have reduced the cost to zero ,from the beginning to the end. They informed me step by step , highly recommended thank you sunrun

9 months ago

Reply from Sunrun

Thanks for your review, Jose! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 9th, 2025

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Verified Customer

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Edmond Wilson

I am completely happy with our family’s recent solar purchase. The customer service and installation were exceptional. The Sunrun team was efficient, professional, and very thorough . I would recommend them to anyone in the market for solar

9 months ago

Reply from Sunrun

Edmond, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 5th, 2025

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Verified Customer

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Moses Segura

Very happy with Sunrun Solor. Having Solor is well worth it. Had a payment but finally paid it all off. Don’t get a bill for electricity. The only bill I get is that one from moron governor Newsome. But it’s low and Solor is paying for itself.

9 months ago

Reply from Sunrun

We're thrilled you had a good experience, Moses! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 5th, 2025

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Verified Customer

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Buzfox (TJ)

I got free solar from the state funded GRID program. Sunrun installed the panels and got it up and running. That was a year and a half ago and everything is still working perfectly. I am really enjoying the huge savings on my electric bill. PS- I almost went with a different solar company. I'm so glad I didn't!

10 months ago

Reply from Sunrun

Thanks for your review, TJ! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 2nd, 2025

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Verified Customer

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Karen B

Let me tell you about Sunrun...it is awesome! The salesperson, the installers and customer service are great! Solar has saved me $1800 plus per month! Yes, you read it right lol! SCE was getting more rich off of me. I'm happily 98% off grid with my solar and about 2% on SCE. Go solar! You won't regret it😊

10 months ago

Reply from Sunrun

Thanks for your review, Karen! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 2nd, 2025

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Verified Customer

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Judith Soroudi

I love everything about the Sunrun company. Everyone is so friendly and helpful. My favorite part of the system the storage battery. If we have a power outage the system automatically switches to the battery and it I don’t notice the switch sometimes.

10 months ago

Reply from Sunrun

Hi Judith, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with our team and that you are enjoying the seamless transition to battery power during outages. Thank you for sharing your story with us!

Jul. 31st, 2025

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Verified Customer

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Hsu Mcateer

I liked how informative the sales technician was in helping me understand the entire set up from start to finish. I received an answer for any questions that I could think of asking. I didn't have any upfront costs for the install or products used. Customer service is always pleasant to speak with and paying my bill online is quick and simple.

10 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Hsu! We're delighted to hear that you found our service and staff excellent and that we were there every step of the way. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and efficiency. Thank you!

Jul. 30th, 2025

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Verified Customer

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William Savage

Tony was very professional and knowledgeable. He came out upon my request to check my system out since it had been installed and operating for some time ( installed by a solar company that had gone out of business). Questions that I had he answered and he gave me some tips on better results.

10 months ago

Reply from Sunrun

William, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 30th, 2025

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Verified Customer

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Fady Nasrallah

The installation process was thorough and I was kept updated in the process via email or text messages. Now I am energy independent with a very well functioning system. They continuously monitor the system and it is warranted for the life of the contract

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, Fady! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 26th, 2025

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Verified Customer

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Brenda Wade

A thorough assessment was made of the site orientation to determine whether sun exposure would be optimal for placement of solar panels. Best placement on the roof was based on this careful analysis. I liked how scientific it was. The team was so knowledgeable, well trained in installation techniques, and efficient.

10 months ago

Reply from Sunrun

This is awesome, Brenda! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 24th, 2025

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Verified Customer

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SD

The system hasn't given us any issues. It produces power even on cloudy days. Dust and birds occasionally gathering around the panels don't seem to have a negative effect on production. Our only concern is that we planned with our sales agent to have enough power to add a pool and an electric vehicle. We have an above ground pool with a stock filter and no electric vehicle, but we don't have enough power and are still paying an Edison bill every month. Our Edison year-to-date charges are $499. Our Sunrun bill went up from 161 to 165 with annual increments scheduled as well. As of right now, we are projecting to pay $2,479 for power in 2025 assuming the edison bill does not increase. In 2023, before sunrun we paid $1,798.09. There have been increasing charges from Edison. But even then, that's $681 more that we're paying after sunrun. I give it three star because the system is reliable, but I would recommend a deep review of your usage (not with a sales person) before committing to a 10 to 15 year agreement.

10 months ago

Reply from Sunrun

Thanks for bringing this to our attention, SD. Monthly savings will vary depending on your usage, but we would be more than happy to take a closer look at this for you, in order to ensure that you are enjoying the full benefits of going solar. In order to best assist you, we will send you a private message requesting your address, so that we can personally connect you with an Escalations Expert that can help you resolve your concerns. Thank you!

Jul. 24th, 2025

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Verified Customer

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Dano Minchew

They tailored the solar panels and the wattage to what I needed. I've only had one. Maybe two Edison bills and I think that was around Christmas or Halloween because of the lights. But besides that I'm good no Edison bill, just the bill for my panels

10 months ago

Reply from Sunrun

Thanks for your review, Dano! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Carman Thompson

I was treated with up most respect and kept in the loop on everything that was going on. Any questions I had were answered asap. The office people were amazing and the field crews were professional and very respectful of everything they did !! I would recommend Sunrun to everyone that asks me hands down !

10 months ago

Reply from Sunrun

Thanks for your review, Carman! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Omy Ronquillo

From the time I received my quote to the permitting process and the actual installation, it was all a smooth process. What held the process up was the permitting process of the city of Fremont. All in all, I am a happy customer.

10 months ago

Reply from Sunrun

Thank you for sharing your experience, Omy! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jul. 18th, 2025

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Verified Customer

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Les Hugie

We have owned our solar from Sunrun for around 5 years. What a great investment this was! We opted to purchase our solar panels outright, which will add to the value of our home when we sell it later this year. Never have had a single issue, and our monthly energy bill averages around $20. Great company to work with.

10 months ago

Reply from Sunrun

Les, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 9th, 2025

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Verified Customer

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Khoa Tran

I have wonderful experience with sale representative and project manager who helped me to overcome thousands of hurdles during the whole process. Sunrun is very competitive and very reliable. I appreciate all the job done from Sunrun. I highly recommend Sunrun to whom are planning to get solar systems

10 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Khoa! It warms our hearts to know that your sales representative and project manager played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Jul. 5th, 2025

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Verified Customer

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Ana M Hurtado

Excellent service, the sales agent informed us very well about how everything was going to work, how much energy we were going to save. Their customer service is excellent, with prompt attention to any questions you might have.

10 months ago

Reply from Sunrun

Ana, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

Jul. 3rd, 2025

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Verified Customer

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William York

Getting solar is one of the best decisions of my life! As I have gotten older and on a fixed income man in the savings are just a lifesaver. The service from SunRun has been extremely good. I’ve only had one glitch in the whole time, I’ve had my service and that was fixed almost immediately so I have no complaints whatsoever..

10 months ago

Reply from Sunrun

William, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 3rd, 2025

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Verified Customer

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John

We are very pleased with the installtion and operation of our Sunrun solar panel system and battery. The Tesla phone app that lets us see the energy generated by the panels, stored by the battery and used by our home is an outstanding way to track our energy consumption and consider ways to reduce it.

11 months ago

Reply from Sunrun

Your review brightened our day, John! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 11th, 2025

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Verified Customer

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Kevin G.

Jameson was prompt and professional. He asked question about what I needed, analyzed my home, roof, elec bill and presented options to meet my needs. Although I elected to have my roof fixed before installing solar panels I hope to have Sun run provide them in the future.

11 months ago

Reply from Sunrun

We're thrilled you had a good experience, Kevin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Cesar Luna New York, New York

Because I was really pay alot of money in electricity and I want to save money

1 month ago

Reply from Sunrun

Cesar, we appreciate you sharing this! Saving on electricity is one of the biggest reasons people go solar, and we're glad you chose us to help you achieve this. Thanks for choosing Sunrun!

May. 5th, 2026

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Verified Customer

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Jacquelyn Kirton Bolden

Haas and everyone I dealt with was very helpful and informative

1 month ago

Reply from Sunrun

Thank you so much for sharing, Jacquelyn! We're really happy to hear everyone you dealt with was attentive and knowledgeable during this process. We're happy to have you part of our family!

Apr. 21st, 2026

Sunrun Reviews