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Sunrun Reviews

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9.9

Overall Score

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Jorge Saenz

Great customer service. Fast and easy installation with do hiccups. Seeing my energy savings even in winter months. Can't wait do summer to arrive. Highly recommend.

3 months ago

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Reply from Sunrun

Thanks so much, Jorge! We're really glad to hear everything went smoothly and that you're already seeing savings! We're excited for you to see the full benefits this summer!

Apr. 17th, 2026

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Gary Strawbridge

I like being able to monitor in real time. After a few issues with startup and one panel not working it is valuable tool.happy with its performance, thanks

3 months ago

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Reply from Sunrun

Thank you for sharing, Gary! It's great to hear that you're enjoying the app and being able to monitor your system in real time. Happy to hear everything has been running smoothly!

Apr. 14th, 2026

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Julie Yuan

1. Longevity. 2. At least 5+ years of experience. 3. Good review., A+ on BBB 4. Handle permitting and monitoring 5. Partnered with COSTCO. 6. Non-pushing salesperson.

3 months ago

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Reply from Sunrun

Thank you so much for your raving review, Julie! We're thrilled to hear you've had such a great experience with us and that you continue to enjoy the benefits of solar for years to come!

Apr. 14th, 2026

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Julie Gardner

I wanted a well established company that had ready resources. Plus Barbara Neal made a very impressive impression on us. We immediately trusted her knowledge and sincerity.

3 months ago

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Reply from Sunrun

Thank you so much for sharing, Julie! It's really great to hear Barbara was there to help guide you through your solar journey. We're glad to have you part of our family!

Apr. 7th, 2026

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Richard R Hornickel

David did what he said, my system is 6 years old,and have had no issues, my neighbor wanted solar, but needs a new roof, solar has saved me a lot of money,

3 months ago

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Reply from Sunrun

Thanks for your review, Richard! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Derek Loretta Padilla

They are reputable and established. I first thought they would be to costly compared to other companies, but their prices were very similar to other quotes I got.

3 months ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Marion Bigham

A great opportunity to save on my power bill. The process was easy due to the professionalism displayed by your representatives. All I can say is thanks for helping me.

3 months ago

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Reply from Sunrun

Thanks for your review, Marion! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

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Eduardo Davalos

I chose to work with Sunrun because they’re an approved supplier for Costco. I had a great experience and great customer service working with Sunrun.

3 months ago

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Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Eric Virden

It has been a good relationship with Sunrun.The only problem I've had with my system they notified me about.The only bitch I have is I was not given the opertunity to gave a back up battery.

3 months ago

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Reply from Sunrun

Hi, Eric, you may be able to add a battery to your current Sunrun system, but it depends on your location and the type of system you already have. The best way to check is to fill out our "Add a Battery" form at https://www.sunrun.com/add-a-battery#lead-form or give our dedicated team a call at 844-363-2966. Thanks!

Apr. 10th, 2026

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Karen Barker

Who when I first got sunburn The salesman wasn’t forceful like other solar cells rep I was encountered with! I have had no problem with my panels actually I love them!

3 months ago

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Reply from Sunrun

Thank you, Karen, that means a lot! We're glad to hear the experience was easygoing and that everything has been working great for you!

Apr. 9th, 2026

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Jennifer Hamlin

Bryce fielded ALL my questions, both foolish and wise. He helped me make an educated decision, and for an indecisive person, that carries a lot of weight!

3 months ago

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Reply from Sunrun

We're so glad to hear that Bryce was able to help answer all your questions and helped you make an educated decision. Thank you for taking the time to share your feedback with us!

Mar. 24th, 2026

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Robert Galante

Sunrun did a great job on my solar panels. Work was done e on schedule and looks good. I go several months a year without receiving a bill from the electric company.

3 months ago

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Reply from Sunrun

Robert, we appreciate your review! We're glad to hear your installation was completed on schedule and that you're satisfied with the results. It's even better to hear that you're seeing such great savings these last few months!

Mar. 24th, 2026

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Teresa Dornellas

Working with Sunrun has been a very good experience. The customer service was always great, and the system they installed was reliable and efficient. It’s a company I’m glad to recommend.

4 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Teresa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 17th, 2026

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Jeffery Silva

It was actually FirstLight Solar over ten years ago when I got two units installed, but Sunrun has been involved ever since with updates, monitoring, and service if/when needed

4 months ago

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Reply from Sunrun

Jeffery, we appreciate you sharing your experience and your history with Sunrun. We're glad that we have been able to support your system with updates, monitoring, and service when needed. Thanks for being part of our Sunrun family!

Mar. 12th, 2026

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Jose Aguilar

Love our services and Dylan was excellent. He took care of us through and through. We sent him some friends that were interested and he even updated us on them and how we can claim our referral money

4 months ago

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Reply from Sunrun

Jose, thank you for your kind words! We're so glad Dylan took care of you throughout the entire process and that he helped explain how to claim your referral money. Thank you for trusting us and for sharing your experience!

Mar. 6th, 2026

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Roger Erskine

First contact with the representatives was positive and informed. He knew his product and that along with my research allowed me to give the green light to proceed with the project

4 months ago

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Reply from Sunrun

HI Roger, thank you for sharing your experience! We're glad to hear your representative was able to provide helpful information and supported you through the decision process. We appreciate you choosing Sunrun!

Mar. 4th, 2026

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Pat Toelcke

Very easy to work with. Explained the whole process so I could understand it. Love how they’re working and saving me money on my electric bill! Their referral incentive is great also.

4 months ago

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Reply from Sunrun

We're happy to hear the process was easy to understand, Pat! It's wonderful that you're seeing savings on your electric bill and taking advantage of the referral program. Thank you for choosing Sunrun!

Mar. 4th, 2026

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Patrick Hernandez

Has always helped us since the bringing got us the best price and always made sure our questions are answered and still does when I text him with questions and concerns really cares for his clients

4 months ago

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Reply from Sunrun

Patrick, we appreciate you sharing your experience with us! It's great to hear our team was able to support you and was able to help answer your questions. Thank you for trusting Sunrun!

Mar. 4th, 2026

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Hany Seyam

Thank you Khelin for being there for me every step of the solar process. I appreciate you helping me with my rental property as well. I can always call you when I have any questions or need some of your expertise.

4 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Hany! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Jose Garmendia

Sunrun has a good reputation in the residential solar space and provided a good economic alternative for installing a residential solar and battery system since the OBBB eliminated the 30% federal residential clean energy credit for systems installed after 12/31/25.

4 months ago

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Reply from Sunrun

Thank you for sharing, Jose! We appreciate your thoughtful review and are glad Sunrun provided a great solar and battery solution for your home. Thanks for choosing Sunrun as your trusted solar and battery provider.

Feb. 25th, 2026

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Carol Anderson Pearson

After a false start of the electric box not connected we have since benefited from the lower electric bill. We also belong to a program I. California which has paid us for contributing to the grid. Also Ethan from the call center walked me through getting the rewards.

5 months ago

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Reply from Sunrun

Thanks for your review, Carol! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 17th, 2026

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Ayaka Pittman

We had a great experience working with Khelin. He was very professional, and his explanations about the solar panel system were clear and thorough, which made the whole process easy to understand. He took the time to answer all of our questions and made us feel comfortable moving forward. We really appreciate his support and would highly recommend him to anyone considering solar.

3 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Ayaka ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

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Patricia Gonzalez

I got solar with Khelin at Sunrun since 2023 with a Tesla battery. It's been a great experience from the time I signed up until now. Every year I get power outages, especially during the hot summer heat. The battery has protected me from many power outages since then. I am also enjoying my electricity savings with my solar leasing program. I referred my families to go solar with Khelin as well. They also had wonderful experiences, saving money and protection from the many power outages. I would recommend Khelin Young to anyone who wants a great experience going solar.

3 months ago

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Reply from Sunrun

This is awesome, Patricia! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Syed Habeeb

Working with Sunrun was a smooth experience from start to finish. The team was professional, responsive, and clear in their communication. They explained everything in a way that actually made sense, and there were no surprises along the way. The installation itself was completed within one day, which was impressive. Overall, the process felt efficient, organized, and easy to go through.

3 months ago

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Reply from Sunrun

Thank you so much for sharing this, Syed! Glad everything went smoothly and that you felt informed every step of the way. Thanks for being part of our Sunrun family!

Apr. 9th, 2026

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Juan Guinto

Austin was able to explain the system and the process in a way I was able to understand and see the savings. He wasn't only able to save me money but also showed me how he could get extra equipment which convinced me to work with Sunrun.

6 months ago

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Reply from Sunrun

Thank you so much for your kind words, Juan! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!

Dec. 19th, 2025

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Juan (John) D. Rangel

Meeting and working closely with Austin M. permitted me to decide to go with Sunrun. We had interviewed many different companies, but the professionalism proved clearly we want the backing of a well established Solar company.

7 months ago Edited January 6, 2026

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Reply from Sunrun

Thank you for taking the time to share your experience, John! We're so glad to hear that our communication throughout the process helped you feel informed and confident every step of the way. We appreciate your feedback!

Dec. 16th, 2025

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Lela

Mr. Gabriel Valdez— He exhibited professionalism, care, attentiveness, and commendable character. All the aspects I requested were considered meticulously. The work was executed to a high standard, efficiently and professionally, including the installation, ensuring my complete peace of mind. THANK YOU MR. VALDEZ

8 months ago

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Reply from Sunrun

We greatly appreciate your positive feedback, Lela! It warms our hearts to know that Gabriel played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Nov. 8th, 2025

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Constance Kailua-Kona, Hawaii

The positive reputation of the company and responsiveness of customer service!

2 weeks ago

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Reply from Sunrun

Your review brightened our day, Constance! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 7th, 2026

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Brian Campbell Los Angeles, California

Great services and flexible plans. Makes solar affordable and worthwhile!

2 weeks ago

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Reply from Sunrun

We truly appreciate your review, Brian! We're happy to hear our flexible plans have helped make going solar affordable for you. Thank you for choosing Sunrun!

Jun. 30th, 2026

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Betty Boyiazis Newbury Park, CA

Christopher was amazing to work with, extremely well informed and responsive.

3 weeks ago

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Reply from Sunrun

Thank you for your kind words, Betty! We're so happy to hear that Christopher had such an impact on your solar journey. It's great to know he was easy to work with and responsive to your needs. Thanks for choosing Sunrun!

Jun. 30th, 2026

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Diane Wasko Redmond, Washington

Got my system 3 years ago, no issues! Everything with it is great!

3 weeks ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 1st, 2026

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Stephen Smythe Gardena, California

I have been with Sunrun for 13 years! Iam very happy with my solar array.

3 weeks ago

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Reply from Sunrun

We're thrilled you had a good experience so far, Stephen! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2026

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Chad Dutton Albuquerque, New Mexico

They were on time and were very professional and knowledgeable

3 weeks ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 1st, 2026

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Beverly Lau Kaneohe, Hawaii

I wanted to save on my electric bill and Jacob came at the right time

3 weeks ago

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Reply from Sunrun

Thanks for your review, Beverly! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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George Nodarse Vista, California

They stand behind their product and they went up and above on the install.

4 weeks ago

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Reply from Sunrun

Thanks for your review, George! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Jose Olivera Red Bank, New Jersey

Muy buen servicio todo claro mu amable a la hora de slludar con el proceso

4 weeks ago

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Reply from Sunrun

¡Muchas gracias por formar parte de nuestra familia Sunrun!

Jun. 23rd, 2026

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Chinh Vuong

I could not be happier with my experience working with Austin M. He is truly a man of his word. For my first property, he strategically designed a system with 60 panels and 4 Tesla backup batteries, making the property completely independent from Edison’s grid. As a bonus, my two koi fish ponds are now protected from power outages, which gives me great peace of mind. The installation crew also did an amazing job they completed the entire project in just one day and everything was done professionally. For my second property, I needed a new roof, and Austin was able to include a brand new roof as part of the project along with 34 panels and 4 backup batteries. His planning, work ethic, and attention to detail are phenomenal. Most importantly, the wifey is happy and that’s what really matters! Thank you again, Austin, for everything. I’ll be referring you to everyone we know.

4 months ago

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Reply from Sunrun

Your review brightened our day, Chinh! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Mar. 17th, 2026

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Santos Palacios

Outstanding experience working with Aus Monte! He did a phenomenal job helping set up solar for my rental property. My tenants were requesting solar along with backup batteries, and Aus came through with the perfect solution. He took the time to understand the situation and designed a system that accommodates my tenants’ needs while also protecting them from the high summer rates from Edison. 27 panels and 3 back up batteries (tesla powerwall 3s), loving it! He made everything easy to understand and ensured the setup would provide long-term value for both me and my tenants. I truly appreciate his attention to detail and dedication to finding the best solution. If you’re considering solar, I highly recommend working with Aus Monte. Five-star service all the way!

4 months ago

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Reply from Sunrun

Santos, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear Aus Monte could provide that for you and your tenants! Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

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Tony karmi

⭐⭐⭐⭐⭐ Highly Recommend Khelin for Solar Installation! I had an amazing experience working with Khelin for my home solar installation. From start to finish, he was professional, knowledgeable, and extremely transparent about the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my decision. The installation was smooth, on time, and very well organized. His crew was respectful, clean, and efficient. Most importantly, everything works perfectly — and I’m already seeing the savings! If you’re thinking about going solar, don’t hesitate. Khelin is the guy you want handling your project. Honest, reliable, and truly cares about his customers. Thank you again, Khelin!

4 months ago

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Reply from Sunrun

Tony, it's wonderful to hear about your positive experience working with Khelin. We're glad he was able to guide you through the process and ensure everything went smoothly from start to finish. We hope you continue to enjoy the benefits of your system for years to come. Thanks!

Mar. 6th, 2026

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Odessa Johnson

We couldn't be more pleased with our experience working with Austin Monte! From the moment we met him in March 2025, he made the entire process of adding a second solar system to our property feel seamless and stress-free. His patience and in-depth knowledge truly stood out, and he took the time to understand our specific needs and situation. Thanks to Austin, we now have 2 FranklinWH Energy Storage Inc aPower backup batteries and 8 additional solar panels. The installation was completed in May 2025, and we received PTO in July 2025. Since then, we’ve been completely off the grid from Edison, which has been such a great feeling. What really sets Austin apart is his communication. It’s absolutely top-notch! He’s always been available to answer any questions, and his follow-through has been impeccable. He even checked in with us in February 2026 to ensure everything is still running smoothly, which speaks volumes about his commitment. If you’re looking for a reliable, knowledgeable, and caring solar rep, we highly recommend Austin. He will not leave you hanging and will go above and beyond to make sure you’re satisfied every step of the way.

5 months ago

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Reply from Sunrun

Odessa, thank you so much for your thoughtful review. We're thrilled to hear how seamless and stress-free your experience was from start to finish. It's wonderful to hear that Austin was patient and took the time to go over everything with you. Thanks so much for sharing!

Feb. 17th, 2026

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Joni

I had a wonderful experience going solar through Khelin Young with SunRun. He was very knowledgeable and answered all my questions. I enjoyed a good education on why SunRun is the number 1 solar company; what kind of products they offered, installation process and timelines. I’ve shopped around with 12 other solar companies. Khelin’s knowledge and education process was on a different level. Most sales reps only recommended 1 Tesla battery. Khelin recommended 2 batteries and explained the reasoning that made sense to say yes and move forward with SunRun. I’ve had my solar turned on for 12 months with no monthly payment and no settlement bill to SCE. I am recommending Khelin with SunRun to all my friends and families who are interested in solar.

5 months ago

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Reply from Sunrun

We're delighted to hear that your representative, Khelin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 17th, 2026

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Rupinderjeet Kaur

Austin is awesome!! I moved into this Fontana property 4 years ago. The house came with the solar panels. Already knew it wasn’t enough for my family’s energy needs. Edison’s increasing rates and frequent power outages in our neighborhood had to be put to a stop ASAP once I saw my recent settlement bill with Edison. Austin perfectly sized an additional system of 22 panels and 3 Tesla back up batteries to cover the energy I was still pulling from Edison and to make sure I don’t pull energy from them at night, I only pull from my batteries. Most importantly, have not had 1 power outage since acquiring these batteries. The peace of mind is well worth it! I highly recommend Austin! Thank you so much to Sunrun as well for the amazing communication throughout the process.

5 months ago

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Reply from Sunrun

Thank you so much for your wonderful feedback, Rupinderjeet! We're thrilled to hear that Austin was able to help determine your system layout. It's great to know that the transition to battery power worked seamlessly for you and has given you peace of mind. Thanks again for sharing!

Feb. 6th, 2026

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MELIESSA EDWARDS

Austin M. is hands down my favorite solar sales rep! From the very beginning, he made the entire process feel less like a business transaction and more like working with a longtime friend. Austin is with you every step of the way—his communication is fantastic, and he genuinely goes above and beyond to make sure your questions are answered and your requests are fulfilled. I really appreciate the time he took to educate me on why adding more panels and investing in backup batteries will be such a smart long-term decision. Thank you, Austin, for your knowledge, honesty, and dedication. I highly recommend him to anyone considering solar!

5 months ago

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Reply from Sunrun

Melissa, we truly appreciate you taking the time to share your positive experience with us. We are delighted to hear that Austin was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!

Feb. 6th, 2026

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Cheryl

Austin, our representative, exhibited exceptional candor from our initial engagement. He committed to securing a favorable agreement and successfully delivered on that commitment. He consistently communicated updates regarding city permits, potential delays, and installation timelines. I experienced no undue pressure during the signing process. He thoroughly elucidated all aspects of the engagement, comprehensively outlining expectations. He is an exemplary professional. I highly recommend him to my colleagues and associates because I know he will take care of them like they took care of me. Austin, thank you! Lastly, the crew, consisting of Junior, Greg, Cory, and Daniel, performed exceptionally. I was particularly impressed that they meticulously cleaned up after themselves, ensuring nothing was left behind. They were courteous and professional.

5 months ago

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Reply from Sunrun

This is great to hear, Cheryl! We're so glad to hear that Austin explained everything clearly and helped you feel informed and confident every step of the way. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Jan. 30th, 2026

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Lupe Zamora

Working with Austin M. a great experience from start to finish. He took the time to fully understand my home's energy needs and explain my options clearly and honestly. Since I already had a Sunrun system in place, it was important to me that any upgrades were done thoughtfully and efficiently. My energy usage has increased over time, and Austin did an excellent job calculating the additional kWh production needed to support both my current usage and future plans. We've also been dealing with more power outages, and adding the two Tesla backup batteries has brought my family and me real peace of mind. Knowing we have reliable backup power has been a game changer. Thank you, Austin, for making the process so smooth and truly looking out for our needs. I highly recommend him to anyone considering solar or battery storage!

5 months ago

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Reply from Sunrun

Hi Lupe, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. Thanks for sharing your experience, it truly makes our day!

Jan. 22nd, 2026

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Javier CV

I’m very pleased with all aspects of the installation process. From the moment I spoke with Rebecca, then the people on site, and of course, Jennifer were fantastic. There were a couple of hiccups with the township and utility company that delayed the process and so I just got the system up and running, but that had nothing to do with Sunrun. You guys did great. You have an awesome team.

10 months ago

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Reply from Sunrun

Javier, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 18th, 2025

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Brenda Ramsey USA

Customer Review Video

10 months ago

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Reply from Sunrun

Thanks for your review, Brenda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Sep. 14th, 2025

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Linda Monteferrante

This is one of the best decisions of my life. Living in the High Desert my electric bills could be $300 or $400 a month. After getting solar I know exactly what I pay which is considerably less! I’m so happy I made this decision The team of people I worked with were wonderful and available to me without the process. On top of this, at the end of the year, the electric company pays me a bit because they used my solar!

10 months ago

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Reply from Sunrun

Your review brightened our day, Linda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 14th, 2025

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Verified Customer

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star star star star star

Judy Sexton

I have had my solar for several years now and have to say it was one of my best decisions. Sun Run and its representative were first rate from start to finish. Their technicians were on time and did an excellent job. They took all of my needs into consideration and I so enjoy the benefits of solar and the decrease in my electric bill from SDGE who continue to increase costs. I am a happy SunRun customer

10 months ago

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Reply from Sunrun

Thanks for your review, Judy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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star star star star star

Shaoqiang Dong

Sunrun installed solar panel on our roof in Woburn about 3 years ago. This year (2025) we decided to install more panel. The Sunrun teams did a good job from design, planning to installation and activation. Each team is managed by different managers and they keep us informed about the progress and what and when to expect next step. When I have question I call the customer support, most time I get response in reasonable time. Thanks for the team for the work.

10 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Shaoqiang! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 29th, 2025

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