Sunrun: Read 3,816 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Donald Caccamise Virginia City, MT

Outstanding performance with no technical issues or concerns. We are very pleased with our purchase. From planning, to creation, to installation, the process has been exemplary.

2 years ago

Reply from Sunrun

Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 20th, 2023

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Featured Review

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Matthew Brady Fresno, CA

Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.

4 years ago

Reply from Sunrun

Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!

Mar. 14th, 2022

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Verified Customer

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Watcharee

Exceptional customer service and products. Mr. Khelin John Y. took his time laying out all options, providing pros and cons of each choice, guiding us steps and what to expect. We are very impressed by his knowledge and his eagerness to provide only the best for his clients. We are so lucky that somehow our case was assigned to Mr. Young ( We didn't know him. We just went Sunrun website to make consultation appointment. We did the same to other solar companies). Sunrun team are the best. Installation crews are fast and flawless. If anyone needs solar, contact Mr. Khelin John Y. You won't be disappointed.

2 days ago Edited April 1, 2026

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Verified Customer

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Wendell Smith

My experience with Sunrun has been outstanding. Their service is complete and dependable, especially when the City of Long Beach arranges for maintenance black outs. Our Sunrun battery kicks in during these periods and produces lighting in our home. Sunrun also performs periodic checkups making sure our system is performing well. We are happy with Sunrun!

9 hours ago

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Verified Customer

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Mary Treacy

Anthony, who was the one who came to explain solar to me, really was great. I felt he wasn’t there just as a salesman but he truly cared. That was three years ago and I’ve never been happier to have solar from Sunrun. They are very responsive and great customer service, which I’ve only needed once in the 3 1/2 years. You won’t be sorry to go with Sunrun. My electric bill in the summer using the AC, about $14 or less.

9 hours ago

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Verified Customer

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Tom Foley

I chose Sunrun for my solar panel system because I liked the way they communicated with me step by step. The process was flawless from start to finish. I was asked what I wanted from a solar panel design and they provided exactly what I asked for. All questions answered directly with clear information. Go Solar with Sunrun, you won’t regret it! Tom F.

1 day ago

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Verified Customer

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Robert Aivano

Well scapical at first, but I had them come over and explain how my Eversouce bill could go away. My home 3000 sq. Ft Central air , 20x40 pool my electric bill in cooling season averaged 725.00 /M They were able to put panels on my house NO MONEY out of pocket for 190.00 /m This will be my second year I have not paid a power bill since they turned on my system. I am two years into retirement and to have this fixed power bill is a thing of beauty

1 day ago

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Verified Customer

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Brenda Silva

Wallace from Sunrun was extremely professional throughout the entire process. He took the time to answer all of our questions clearly and made sure we felt confident every step of the way. We had so many questions and Wallace was always very patient and never made us feel rushed or overwhelmed. Our experience was completely smooth, and he kept everything on track for us. We’re very happy with how everything turned out and truly appreciate all of Wallace’s help. We would highly recommend him to anyone considering going solar. Wallace from Sunrun was extremely professional throughout the entire process. He took the time to answer all of our questions clearly and made sure we felt confident every step of the way. We had so many questions and Wallace was always very patient and never made us feel rushed or overwhelmed. Our experience was completely smooth, and he kept everything on track for us. We’re very happy with how everything turned out and truly appreciate all of Wallace’s help. We would highly recommend him to anyone considering going solar.

1 week ago Edited March 24, 2026

Reply from Sunrun

Thank you so much for your thoughtful review, Brenda! We're happy to hear that Wallace took the time to answer your questions and ensured your project was kept on track. Your recommendation means a lot to us, and we will be sure to pass this on to him.

Mar. 24th, 2026

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Verified Customer

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Katherine Danoluttjohann

I started talking toSunRun because of Costco. I trust Costco. SunRun has proven to b a good and trustworthy company. The customer service has always answered any questions I have. Their app is great in letting you know the status of your system.

10 hours ago

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Verified Customer

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Morris Stewart

I chose Sunrun because of the courtesy they showed me. The plan i went with is perfect for us. My next project is a mini split system. I want to go total electric. Just hope I have enough roof space for more panels. Couldn't find a better place to work with.

1 day ago

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Verified Customer

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Patricia Ghali

Choosing Sun Run was the most affordable option compared to purchasing Solar. SUNRUN was efficient, and very professional in the installation of the solar, and took the time to explain everything. Since having Solar with SunRun I haven’t had to pay much for air conditioning. Some months my PGE bill was zero in the summer months. I would definitely recommend Sun Run, especially since PGE rates continues to go up.

1 day ago

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Verified Customer

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Joy Holladay

Affordable, they do all the lleg work needed to meet HOA requirements, savings on my electric bill!!, peace of mind if something goes wrong with output production Sunrun takes care of it. You can't beat it, the sun always shines in Vegas, can't believe how low my ejection book is!! G

4 days ago

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Verified Customer

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Jon Wreschinsky

Sunrun was easy to work with. Their process of planning and installing our system was very thorough. The phone app they provide as a part of their service makes it extremely convenient to track my system’s operations. They also follow up with me on a regular basis to make sure everything is working to my satisfaction.

4 days ago

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Verified Customer

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Linda Cameron

I was referred by a friend who had a good experience. Also encouraged me to connect with her sales person. I was treated well by everyone. My experience with Jason who encouraged me to get the Tesla Batteries was over top & Beautiful! What a fabulous gentlemen! He was there for me 100% of the time!

5 days ago

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Verified Customer

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Lorenzo Hernandez

Start to finish was very easy. The installers did a great job doing the work and explaining everything I would get calls, text messages , & or emails on anything I needed to know explaining the whole process even the installers letting me know what time they would show up and what to expect.

6 days ago

Reply from Sunrun

Thank you for sharing your feedback, Lorenzo! It's great to hear the installers kept you well informed during the whole process and made sure to keep you updated on the timing of your projects. We're happy to have you as a customer!

Mar. 26th, 2026

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Verified Customer

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James Engel

We had our Sunrun Solar system installed five years ago. I can’t stop telling my friends and family how happy we’ve been. Lower utility bills year round, nearly none during the summer and zero breakdowns We also love the app that helps monitor its effectiveness. Don’t miss out on their great service & installation by chasing a lower price! Thanks so much.

1 week ago

Reply from Sunrun

Thank you for your kind words, James! We're thrilled to hear how happy you've been with your system and that you're seeing savings year-round. It's great to hear that the app has been helpful with monitoring your system's performance. Thank you for your recommendation!

Mar. 24th, 2026

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Verified Customer

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Manuel Deoliveira

Love Sunrun ! They helped us all along on the time that we had our panels installed ! Especially Darrah Herman ! He was always there for any questions that we had during and after the installation. He had the wire installed after installed around the panels because I knew people that had problems with the birds and they didn’t charge anything for it. He is always calling making sure everything is going well. Thanks Darrah !!!

1 week ago

Reply from Sunrun

Thank you so much for your thoughtful review, Manuel! We're glad to hear Darrah has been there to support you every step of the way, both during and after installation. It's great to know everything has been running smoothly. We appreciate you choosing us as your trusted provider!

Mar. 24th, 2026

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Verified Customer

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Cecilia R Pagaduan

The representative, Mathias, presented the Sunrun information very effectively. He explained the company and what it stood for and how it worked. Most importantly he explained how switching to solar would affect us financially and for our benefit. His presentation made good sense to us and after consideration we chose solar. The installation was completed in one day and there have not been any issues since then and we have been delighted by the $1 monthly bills!

1 week ago

Reply from Sunrun

Thank you so much for your thoughtful review, Cecilia! We're glad to hear Mathias provided clear and informative guidance throughout the process. It's great to know your installation went smoothly and that your monthly bills are only $1.

Mar. 24th, 2026

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Verified Customer

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Robert Green

Sunrun was a no Brainer.for me no trees, saved on my electric bill, no enterference from mother nature. My neighbors around me power went out, mine was still sustainable. Thank you Sunrun

4 days ago

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Verified Customer

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Keon Perez

I have been using sunrun services going on 2 years now and not regret a day! I save a lot by switching to solar power, the process was smooth and they are always helpful with any questions at anytime.

4 days ago

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Verified Customer

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Virginia Floyd

Purchased through Costco, so we felt we were in safe hands. They were very efficient without any hitches. PG&E has us up and running pretty quickly. We’ve had solar for 14 years and are very happy with it. We added the battery 5 years ago and that made us feel more confident during a blackout.

1 week ago

Reply from Sunrun

Thank you so much for your review, Virginia! We're glad to hear your system has been running smoothly for so many years and that adding a battery has given you extra peace of mind during outages. We truly appreciate you sharing your experience!

Mar. 24th, 2026

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Verified Customer

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Reshad Ahmar

Great experience with Sunrun solar installation at my home. The team was approachable, professional, and flexible in accommodating my needs throughout the process. Everything was handled smoothly. I’m very satisfied and would confidently recommend Sunrun to others.

1 week ago

Reply from Sunrun

Thank you for your feedback, Reshad! We're happy to hear your installation experience was smooth and that your transition was seamless. Your recommendation means a lot to us, thanks for choosing us!

Mar. 24th, 2026

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Verified Customer

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Noah Cooper

Professional installation, including painting external conduit to match the house. We have a tile roof and were concerned about breaching the roof with solar. I’m happy to report no leaks! Sunrun rebates have been great too! A must have with rising PG&E rates.

1 week ago

Reply from Sunrun

We're happy to hear that everything was completed efficiently and that they matched the maintenance to your house. It's great to know your installation experience was exceptional. Thanks for your review!

Mar. 24th, 2026

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Verified Customer

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Dennis Van Bremen

I saw their advertisement in the Los Angeles Times. I called the number, and I almost immediately got a callback. Everything was explained thoroughly with visual aids! I received terrific service right away. And it has been terrific since then.

1 week ago

Reply from Sunrun

Thank you for sharing, Dennis! It's great to hear our team explained everything to you in visual aids and that you've had an exceptional experience since then. Thanks for letting us be part of your journey!

Mar. 24th, 2026

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Verified Customer

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Ehrgott Brandon

I’ve had the most wonderful experience working with Lalo and his team at SunRun. The rest of the team was equally professional and easy to work with during the installation and activation process. They kept me informed during the entire process. They even worked out a deal for my new roof.

1 week ago

Reply from Sunrun

Thank you so much for your kind words, Ehrgott! We're thrilled to hear you had such a wonderful experience working with Lalo and the team. It's great to know that you were always kept informed from start to finish.

Mar. 24th, 2026

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Verified Customer

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Timothy

Karina was incredibly professional and took the time to explain everything and answer any questions we had. Karina and the Sunrun Crews were great. I did not think I could afford the Sunrun Solar services, but Karina changed my mind and showed me that the system is far superior than any others I have seen. The installation went smoothly and they installed my 52 panel, three battery system in one day! Amazing. I would recommend Karina and Sunrun to everyone I know that is considering solar.

4 weeks ago

Reply from Sunrun

Hi Timothy, thank you for the wonderful review! We're so glad to hear Karina and the team were able to guide you through the process and answer all your questions. It's great to know the installation went smoothly and that you had such a good experience. Thank you for choosing Sunrun for your solar and battery solutions.

Mar. 4th, 2026

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Verified Customer

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Marlon Lewis

Sunrun has provided me with excellent service. Starting with Nick which was my sales rep. the install team for keeping clean and professional. I can’t forget about Ringo, Hilary, and Megan for the open line of communication from begin of my installation all way to end. I thank you for such a great job you all have done. One of my best experiences.

4 weeks ago

Reply from Sunrun

Hi Marlon, thank you for the great review! We're happy to hear you had such a positive experience with Nick and the installation team. We'll be sure to pass on your kind words to Ringo, Hilary, and Megan. Thanks for being part of our Sunrun family!

Mar. 4th, 2026

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Verified Customer

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Griffin Hensley

I chose to go with Sunrun because of Khelin expertise in the industry. I’ve talked to multiple companies including So Cal Edison, and nobody was able to explain to me my electric bill, and why my current solar situation wasn’t working. Khelin was able to explain everything in great detail that was super easy to understand how I was being ripped off by Edison. He was able to give me the best deal out there, adding solar panels with 2 Tesla power walls to eliminate my electric bill. I’m so impressed with his professionalism and knowledge in the industry. I highly recommend him helping for your situation. It was the easiest process I’ve ever been through, stress free, and now I’m saving money. This was the best decision I’ve made and I’m so grateful that he reached out.

1 month ago

Reply from Sunrun

We're delighted to hear that your representative, Khelin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 17th, 2026

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Verified Customer

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Marion Bigham

A great opportunity to save on my power bill. The process was easy due to the professionalism displayed by your representatives. All I can say is thanks for helping me.

10 hours ago

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Eduardo Davalos

I chose to work with Sunrun because they’re an approved supplier for Costco. I had a great experience and great customer service working with Sunrun.

1 day ago

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Verified Customer

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Eric Virden

It has been a good relationship with Sunrun.The only problem I've had with my system they notified me about.The only bitch I have is I was not given the opertunity to gave a back up battery.

1 day ago

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Verified Customer

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Karen Barker

Who when I first got sunburn The salesman wasn’t forceful like other solar cells rep I was encountered with! I have had no problem with my panels actually I love them!

4 days ago

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Verified Customer

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Elizabeth A Luther Olave

Sun Run has been fabulous!! Professional & experienced!! Everything I needed I dot it!! I want everyone to get solar!! No idea what the problem for the rest of the world is!! Thanks to all of you!!!🤗

1 week ago

Reply from Sunrun

Thank you so much for your amazing review, Elizabeth! We're thrilled to hear everything has met your expectations and that you're loving our services. Your positive review means a lot to us!

Mar. 24th, 2026

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Syed Habeeb

Working with Sunrun was a smooth experience from start to finish. The team was professional, responsive, and clear in their communication. They explained everything in a way that actually made sense, and there were no surprises along the way. The installation itself was completed within one day, which was impressive. Overall, the process felt efficient, organized, and easy to go through.

5 days ago

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Verified Customer

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lark palmer

I've had my system since 2023 my sales rep took very good care of informing us if he thought our system needed tweaking or something it was a good thing because it kept me watching how the system was working then he left the company and his replacement never called me to introduce or give me contact information and so over the last 90 days I noticed my electric bill has went up and up and up and I may have gotten comfortable with the system I'm not sure, but when I looked at my SPAN and saw my battery wasn't charging how is it Sunrun didn't know that my original rep made sure I sent him my electric bill to him every month I guess that position doesn't exist anymore because no one at Sunrun has requested them, and now that they do know why am I waiting almost a month for someone to come out ,with the bad weather yesterday my power went out 12 times for a short period of time and we were totally in the dark something we're not use to not very happy with Sunrun right now

2 weeks ago

Reply from Sunrun

Thank you for bringing this to our attention, Lark. I can assure you that we would be happy to look into this for you to get it resolved. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert who can help you with this. Thanks!

Mar. 19th, 2026

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Verified Customer

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James Ferguson

From the first time we met up with Lalo from Sunrun , we knew they were the company to use for our batteries and added panels. They literally took care of everything and were so easy to work with. I would highly recommend Sunrun for any of your Solar needs. Thanks again Sunrun. Jim.

3 weeks ago

Reply from Sunrun

Jim, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mar. 11th, 2026

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Verified Customer

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Alicia

I had a great experience going solar with Khelin back in 2024. His explanation was thorough and clear. After receiving solar power turned on, Khelin came over and walked me through how to use the apps. If you want a great experience, ask for Khelin.

3 weeks ago

Reply from Sunrun

Thanks for your review, Alicia! We're so happy to hear that you had a good experience with Khelin! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

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Verified Customer

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Maura Mann

My friend recommended them so I set up an appointment. They were great, answered all our questions and explain how it all would work. All the people who did work at my home were very respectful, considerate and informative. I definitely recommend SUNRUN!

3 weeks ago

Reply from Sunrun

We're glad a friend's recommendation led you to us, Maura! We're thrilled to hear our team answered your questions and was informative throughout the entire process. Thank you for recommending Sunrun!

Mar. 6th, 2026

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Verified Customer

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Carolyn Donley

They are very good with communication, helping if there is an issue with the panels , or with connectivity after a storm , etc. since having the panels installed I have saved a tremendous amount of money. The app is fun and easy to use as well showing daily - annual production and benefits . I love this company!

4 weeks ago

Reply from Sunrun

Carolyn, we really appreciate you taking the time to share your experience. It's great to hear that everyone you worked with was there to help you with any issues that arose. We're thrilled to hear that you're saving money and hope you continue to enjoy the benefits for years to come.

Mar. 4th, 2026

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Verified Customer

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Eve Comstock

After having been approached by any number of solar power vendors i found they were mostly defeated by the challenges posed by my large and complicated house set up. It was my lucky day when I seeked out Sunrun after my friend raved about her installation. I’d like to point out that this was not a simple install specially having to work with UI in addition to the complicated set up here at my home but they persivered and followed through in a timely fashion and now imm thrilled to report on cast savings on my UI bill

1 month ago

Reply from Sunrun

Thank you, Eve! We're thrilled our team was able to navigate a complex setup and that it was completely in a timely manner. It's great to hear that you're saving money by switching to solar. Thanks so much!

Feb. 25th, 2026

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Verified Customer

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Sheila

We got solar 3 years ago. We are happy to give Khelin a 5 star review now that we have solar for a few years already. We are saving a lot of money every year because of solar. Khelin is always reliable whenever we need him or have any questions after we already got our solar system. We highly recommend working with Khelin if you want a great solar experience.

1 month ago

Reply from Sunrun

Thank you Sheila! We love hearing from our customers who have been with us for years, and we're so glad that you're continuing to see savings. It's wonderful to know Khelin has been such a great resource for you. Thank you for being part of our Sunrun family!

Feb. 25th, 2026

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Verified Customer

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Melissa Carballo

Mi experiencia con Juan Arjona como miembro de sunrun es 10/10 . Ya que desde el principio siempre fue claro con todas nuestras dudas y siempre estuvo con nosotros durante el proceso. Y despues de que terminó las instalaciones de los paneles sigue en contacto con nosotros ayudando en todas nuestras preguntas. Y siempre está disponible para atender nuestras llamadas. Gracias Juan por ser un excelente persona

1 month ago

Reply from Sunrun

Gracias por compartir tu atenta reseña, Melissa. Nos alegra saber que Juan brindó una comunicación clara y un apoyo constante de principio a fin. ¡Agradecemos que te hayas tomado el tiempo para compartir esto!

Feb. 20th, 2026

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Verified Customer

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Clark Cook

Sunrun came to the house gave me a great estimate with a great price and that’s why I decided to go with Sunrun since then my electric bill has been the hook up charge. That’s Nevada energy charges and that’s it. I haven’t had to pay a dime for electricity other than my lease payment to Sunrun I’m very happy and would do it all over again.

1 month ago

Reply from Sunrun

Thank you, Clark! It's great to hear you're happy with your decision and seeing the benefits firsthand. We are thrilled to hear that your electric bill has stayed low and predictable. We're grateful you chose Sunrun!

Feb. 20th, 2026

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Verified Customer

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Gary Newton

I got my first solar system back in 2022 without batteries. I move around in my wheel chair and need my lights to work 24/7. I experienced power outages for 3 days last year. I asked around for help and was referred to Mr. Khelin Young. He helped me get a second solar system with 3 Tesla batteries to make sure I have enough power and batteries to cover future black out. Khelin's been there for me every step of the entire process. He also helped me with my Tesla batteries rebate. Thank you for all your help!

1 month ago Edited February 20, 2026

Reply from Sunrun

Hi Gary, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Khelin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Feb. 19th, 2026

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Verified Customer

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Cathy Root

I'm so glad I went solar with Khelin at Sunrun two years ago. Since then I've seen all my neighbors had power outages for 3 consecutive days except me. Some of my neighbors stop by for some hot coffee. Because of the power outages, I was able to refer a bunch of them to Khelin to get solar. Now they are also protected. Thank you Khelin for helping me and my neighbors!!!

1 month ago Edited February 25, 2026

Reply from Sunrun

Hi Cathy, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. It's great to hear that solar has helped you save money and that Khelin has been there every step of the way. Thank you so much!

Feb. 17th, 2026

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Verified Customer

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Somsukdi

Austin M. did a phenomenal job from start to finish. He took the time to clearly explain why I was still getting billed by Edison even though I already had a solar system on my property, and he made everything easy to understand without pressure. Adding a second system with back up batteries was the perfect solution, and it gave me complete peace of mind knowing I'm protected from Edison's abnormal rate increases and frequent power outages. Austin was professional, knowledgeable, and genuinely looked out for my best interest. I highly recommend working with him. He will not ghost you after the initial sale signing, he is with you every step of the way and after installation to make sure your apps are set up properly.

2 months ago

Reply from Sunrun

Hi Somsukdi, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 22nd, 2026

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Verified Customer

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George Jasso

I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.

2 months ago

Reply from Sunrun

We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 9th, 2026

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Verified Customer

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Norman Vachon

Sunrun is a big company tha ’s gonna be around for a while so if anything goes wrong with the array or the inverter, they’ll fix it.

9 hours ago

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Verified Customer

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Josh Mckiernan

Quick install and good rates for the price you get, but if you can buy them outright it's optimal. Do your research, but this is a great company.

9 hours ago

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Verified Customer

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Vicki Puccio

I have had Sunrun for about 10 years. They are responsive and proactive. They found and fixed a problem that I didn’t even know I had one.

5 days ago

Sunrun Reviews

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