Sunrun Reviews
9.7
Overall Score
Filter by:
Sort by:
Verified Customer
Review Source
Stephen
The installation process for my solar panels was quick and efficient. The company was proactive in communicating that I needed additional panels, ensuring I had the right setup for my energy needs. Overall, I had a positive experience with their service.
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Stephan! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Jul. 20th, 2024
Verified Customer
Review Source
Anonymous
I would rate the solar company highly because they were prompt and efficient in completing the installation. Everything was done smoothly and without any issues. Overall, I was very satisfied with their service.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Robert
The solar pannel system has been running smoothly since I moved in, and I haven't encountered any issues. It was already set up when I arrived, and although I considered expanding it, I decided to hold off to avoid doubling our energy output. Overall, I'm satisfied with the service and performance of the solar system.
3 months ago
Reply from Sunrun
This is awesome, Robert! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system. Thanks for going solar with us!
Jul. 23rd, 2024
Verified Customer
Review Source
Rudy
The experience with the solar company has been frustrating. It took 8 months for the initial installation, with delays and incomplete work. Numerous calls were needed to get them back, and now I'm waiting until May 29th for them to return. The original installation was fine, but a panel needed fixing, which also took months. I'm still waiting for the job to be finished, feeling disappointed with the service provided.
3 months ago
Reply from Sunrun
Thank you for bringing this to our attention, Rudy. We understand your frustration with the delay in activating your system, and for that, we apologize sincerely. To address this, we will be sending you a private message requesting additional account information so that we can assign an Expert to thoroughly assess your account and provide you with an update. Our commitment is to resolve your concerns as quickly and effectively as possible. Thank you for your patience and understanding. If you have any questions or concerns in the meantime, please feel free to send us a private message. Thanks!
Jul. 23rd, 2024
Verified Customer
Review Source
Scott
SunRun did a great job installing my solar panels. I rate them highly for their excellent equipment and service. Everything is working well on my end. Overall, I am very satisfied with their work.
3 months ago
Reply from Sunrun
This is awesome, Scott! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system. Thanks for going solar with us!
Jul. 20th, 2024
Verified Customer
Review Source
Ronald
I recently had a great experience with SunRun. Their service was flawless and I believe there's always room for improvement. I've recommended them to many people, although I don't know anyone who has used them yet. Overall, I'm impressed with SunRun and would recommend them to others looking for solar solutions.
3 months ago
Reply from Sunrun
Your review brightened our day, Ronald! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jul. 20th, 2024
Verified Customer
Review Source
Paul
Overall, I would rate my experience with SunRun poorly. The initial customer service and installation were fantastic, with great workmanship and efficiency. However, after the installation, the communication fell short when the person I was dealing with left the company and no one replaced her. This lack of follow-up made it difficult to understand the process, especially when there were delays due to external factors. While I'm happy with my solar panels and their performance, the post-installation support was lacking, leading to frustration for me and my neighbors who also got solar panels.
3 months ago
Reply from Sunrun
Paul, we are so sorry to hear that you have not had a pleasant experience and our team would love the opportunity to speak with you further about your concerns. We will be sending you a private message requesting additional account information. Thanks!
Jul. 20th, 2024
Verified Customer
Review Source
John
I didn't have to call them at all, which was great because I didn't need to. The installation process was painless, I just sat back and watched them put it up. Overall, it was a hassle-free experience.
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, John! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Jul. 20th, 2024
Verified Customer
Review Source
Diane
I had a lengthy conversation with one of the sales representatives, who promised to call me back but never did. This left me feeling disappointed as I was seeking important information. Overall, the service was okay, but the lack of follow-up was frustrating.
3 months ago
Reply from Sunrun
Hi Diane, thank you for reaching out and letting us know. We are so sorry to hear that you did not receive a call back from your Sales Representative, and for that, we deeply apologize. If you have any questions or concerns, please don't hesitate to send a message to resolutions@sunrun.com. Thanks!
Jul. 23rd, 2024
Verified Customer
Review Source
John
I had a great experience with this solar company. Everything was handled smoothly and the staff was friendly. The system has been working great, and I am very satisfied with the service provided.
3 months ago
Reply from Sunrun
This is awesome, John! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jul. 20th, 2024
Verified Customer
Review Source
Lino R P Girardi
Was wontherfull experience work with Mr S.Sanchez
11 hours ago
Reply from Sunrun
Thanks for your review, Lino! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Nov. 5th, 2024
Verified Customer
Review Source
Francisco Jr Gonzalez
Like they explained everything to me that I was purchasing
4 days ago
Reply from Sunrun
Francisco, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Nov. 1st, 2024
harry g steck
we had a very good working relationship with nick rockhold and several of his team.we started with our personal home. than our daughters home than our granddaughters and grandsons home than a duples rental home and a single family rental.have sent names of several other people. some of them have started with their homes. we have the 25 year lease on all of ours
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Nick, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Harry!
Sep. 4th, 2024
Review Source
Ashley Swenson
There are so many great things I could say about Ryan T and sunrun! From day one, Ryan was completely honest and transparent, he helped educate us on the entire process, and he was there every step of the way, including the day our panels were installed! He never made us feel pressured at all. The Sunrun crew did a fantastic job of installing our solar panels and didn’t cut any corners. This was especially clear after a hurricane when our neighbors all lost parts of their roofs and yet we weren’t missing a single shingle. Many of the competing companies either charge a lot more, cut corners, go out of business, or all of these things combined. If you want quality, affordability, and to know you’re in good hands, Sunrun is the choice for you!
3 months ago
Reply from Sunrun
We're delighted to hear that your representative, Ryan, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Ashley!
Jul. 24th, 2024
Verified Customer
Review Source
Fred Olmstead
The amazing team at SunRun made quick work of getting another ten solar panels and two Tesla batteries installed in one day. Their work was completed in a very organized manner and they cleaned up everything leaving no mess behind. The men were very considerate in giving us a fifteen minute notice that they were ready to shut off the power before reconnecting the new units to the power grid. The men were very pleasant and seemed to know exactly how to do their job so that everything was done in an orderly fashion and they cleaned up behind themselves. The sales contact. Max C, took over this account and stayed in touch through the whole process and made himself available to answer any questions that developed. His professionalism is second to none. Max always seemed to have the customers interest at heart.
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience, Fred. We are overjoyed to learn that Max, our representative, was very attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.
Jul. 20th, 2024
Verified Customer
Review Source
Edward
The installation service for my solar panels was excellent. The process was smooth from start to finish, with the team handling everything efficiently. They took care of permits, had electricians do the necessary work, and completed the installation seamlessly. I had a few questions along the way, and their customer service was prompt and helpful. It's been 7 years since the installation, and I haven't encountered any issues. Overall, I highly recommend their services for anyone looking to go solar.
5 months ago
Reply from Sunrun
This is awesome, Edward! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
May. 8th, 2024
Verified Customer
Review Source
Loren
I have always been satisfied with the service provided by this company. They have consistently addressed any issues I've had promptly and effectively. The quality of their work is excellent, and they have a good eye for detail. Overall, I am very pleased with the outcome of their services. I highly recommend them as a reliable and competent company.
5 months ago
Reply from Sunrun
This is awesome, Loren! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
May. 8th, 2024
Verified Customer
Review Source
Peggy
My experience with SunRun was exceptional from start to finish. When I was contacted about their products, I was impressed by their professionalism. Even when we encountered a problem with a leak at our house, SunRun quickly resolved it. Despite bad weather, they installed the solar system efficiently and immaculately in just one day. The representative, Benedict, was fantastic in addressing all our concerns and explaining the process thoroughly. Overall, I highly recommend SunRun for their top-notch service and quality installation.
5 months ago
Reply from Sunrun
Thanks for your review, Peggy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Ronald
I have had a positive experience with SunRun. Their customer service is excellent, as they promptly resolved any issues I had with my battery system. The design process was efficient and the installation went smoothly. I appreciate their professionalism and cleanliness. I have recommended SunRun to others and have only heard good feedback. Overall, a reputable company to work with.
5 months ago
Reply from Sunrun
Thank you for sharing your positive experience with us, Ronald! We're delighted to hear that you found our Customer service excellent and that we were able to promptly resolve your concerns. Your satisfaction is our priority and we're glad to hear that you appreciate our professionalism and cleanliness. Thank you!
May. 8th, 2024
Verified Customer
Review Source
Helen
I recently had a great experience with a company that painted the pipes outside my house. They did a clean job and matched the color perfectly. The whole process went smoothly, although my electricity bill did go up a bit. I was pleasantly surprised by the quality of their work and even found out they were available through Costco. Overall, I was very happy with their service.
5 months ago
Reply from Sunrun
Hi there, Helen! We appreciate you taking the time to share your experience with your project! If you need additional assistance please send an email to resolutions@sunrun.com with your service address so we can help you further. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Randall
I had limited interaction with the company, probably around a 4 out of 10. The experience was quite smooth overall. There weren't any major issues to report, so nothing really stood out. I can't say I had any significant complaints, but there also wasn't anything exceptional that would make me highly recommend them. Overall, it was a fairly average experience with no major negatives or positives to highlight.
5 months ago
Reply from Sunrun
Thank you so much for being part of our Sunrun family, Randall!
May. 8th, 2024
Verified Customer
Review Source
Ronald
My experience with Sun Run has been exceptional. They have been highly effective and cooperative, promptly addressing any questions or concerns I had. When I filed a complaint, they responded quickly and resolved the issue right away. The entire process was smoother than I expected, with efficient and quick service. Overall, I was impressed with the level of professionalism and effectiveness displayed by Sun Run.
5 months ago
Reply from Sunrun
Thanks for your review, Ronald! We're so happy to hear that you had a good experience with our team! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Amy
The installation process was good, but there seems to be a lack of communication between different departments. My system was attempted to be upgraded twice, wasting my time, only to find out it wasn't feasible. Despite this, I keep receiving calls to try again, showing a lack of record-keeping and communication within the company. It's frustrating to deal with repeated attempts that lead nowhere.
5 months ago
Reply from Sunrun
Thank you for sharing your story, Amy. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Douglas
I had a wonderful experience with the company from start to finish. The salespeople were helpful and friendly, and the installation team was careful and safe. They even took precautions to protect my property. The installation took about a day or two, and everything went smoothly. I am very happy with the outcome and would highly recommend this company. Working with them was easy and stress-free, and I am thrilled with the end result.
5 months ago
Reply from Sunrun
Douglas, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that our Sales and Installation Team were there to help you every step of the way! Thank you for helping us create a planet run by the sun. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Donnie
I can't provide a detailed answer as I haven't interacted with customer service since the unit was installed. However, I haven't encountered any problems so far, and I'm satisfied with the efficiency. I'm happy with how it's working, although I'm relatively new to this, so I can't offer a more in-depth review. Overall, my experience has been positive, and I appreciate the service provided.
5 months ago
Reply from Sunrun
We are so happy that you have not had any issues with your system, Donnie! If you ever need anything in the future, please don't hesitate to reach out. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Laurie
I had a great experience with Sun Run. They were punctual, professional, and took care of any issues that arose. The installation process was smooth, and they quickly addressed any damage. While I had some confusion with my utility, it wasn't their fault. I plan to contact them for advice. Overall, I'm pleased with their service and would recommend them.
5 months ago
Reply from Sunrun
Laurie, thank you for taking the time to share your experience with us! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. If you need to get in contact with a representative about any additional issues, please feel free to contact us at resolutions@sunrun.com. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Gail
Sun Run was incredibly helpful throughout the entire process, from answering all my questions promptly to keeping me informed every step of the way. They took care of all the permitting and installation without any input needed from me. I was pleasantly surprised by how much I saved on my electricity costs, especially during the hot desert summers when I rely heavily on air conditioning. Switching to Sun Run has been a hassle-free and cost-effective choice that I highly recommend.
5 months ago
Reply from Sunrun
Thanks for your review, Gail! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Kendall
I am thoroughly impressed with the service provided by the team. They were knowledgeable, efficient, and took care of everything, ensuring a smooth process. The project was completed quickly, and I was pleasantly surprised by how smoothly everything went. The team's expertise and professionalism made the experience hassle-free, and I am a completely satisfied customer.
5 months ago
Reply from Sunrun
Thank you for sharing your positive experience with us, Kendall! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!
May. 8th, 2024
Verified Customer
Review Source
Judy
I have always received excellent service from Sun Run. Whenever I had a question or issue, they were quick to respond and resolve it. They even took care of installing a new roof on my house, which was greatly appreciated. Overall, I am extremely satisfied with my experience and have recommended Sun Run to others. Their service has been nothing short of exceptional, and I am a very happy customer.
5 months ago
Reply from Sunrun
We really appreciate you taking the time to share your experience, Judy! We are thrilled to hear that our team was able to resolve your concerns in a timely manner. Thank you so much for sharing your positive experience with others. Please feel free to reach out if you have any additional issues in the future. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Robert
I have never needed to contact customer service, so I cannot provide a rating for that. However, my experience with the sales team was excellent. They even helped me match paint for my house, resulting in a great look. The product has helped save on my electric bill, especially in the winter. Overall, I am extremely satisfied with the service and product.
5 months ago
Reply from Sunrun
Thanks for your review, Robert! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Baljinder
The customer service experience was excellent, with friendly and helpful representatives who quickly addressed my queries. The service was efficient, with no long delays, and the transition was smooth. I am satisfied with the overall service, and the billing process has been hassle-free. Summer bills were minimal, and although winter bills were slightly higher, the process was easy to understand and manage.
5 months ago
Reply from Sunrun
Thanks for your review, Baljinder! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Gerardo
The installation process went smoothly without any major issues, except for a minor setback due to a power outage. The technicians were efficient and completed everything in just one day, including installing a new panel. The only delay was waiting for the necessary permits. Overall, the system is working as advertised and I am satisfied with the service provided.
5 months ago
Reply from Sunrun
Gerardo, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
May. 8th, 2024
Verified Customer
Review Source
Karen
I had a wonderful experience with their customer service. The follow-through was exceptional, and I was thoroughly impressed by the level of care they provided. It was a seamless process from start to finish, and I highly recommend their services to anyone looking for top-notch customer support. Everyone should strive to provide this level of service.
5 months ago
Reply from Sunrun
Karen, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with our Customer Service. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Walter
I've had Sun Run for several years now and it has consistently produced more power than I've needed. When I had an issue, they promptly replaced the parts. The installation was smooth, taking only 2 days with a great crew who were respectful. I highly recommend Sun Run to anyone interested in solar energy. Their leasing option works really well, and the product is outstanding.
5 months ago
Reply from Sunrun
Hey Walter! We are happy to hear that the Installation was seamless and we appreciate your feedback during this process. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Renece
The customer service experience was disappointing due to excessive background noise and poor communication, likely stemming from outsourcing. While the product itself was satisfactory, the frustration of dealing with unclear communication and distracting background noise overshadowed the positive aspects. It's crucial for customer service to be clear, direct, and free from distractions to ensure a positive experience for customers.
5 months ago
Reply from Sunrun
Renece, we are truly saddened to hear that you are not getting the assistance you need, and for that, we sincerely apologize. We would be more than happy to address any questions or concerns you are having. Please send a message to resolutions@sunrun.com with your service address so we can get a better idea of how we can help turn your experience around. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Maria
The customer service I experienced was exceptional. The staff handled my inquiries smoothly and efficiently, ensuring that all my needs were met. Their professionalism and attentiveness made me feel valued as a customer. I was impressed by the level of care and dedication they showed in addressing my concerns. Overall, my experience with the customer service was incredibly positive and left me feeling satisfied and well taken care of.
5 months ago
Reply from Sunrun
Thank you for taking the time to share your experience, Maria! We are overjoyed to learn that our representatives were attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.
May. 8th, 2024
Verified Customer
Review Source
Kevin
My experience with Sun Run was extremely positive. The installation process was smooth and efficient, and the sales team was helpful. Going solar has been a great decision, eliminating my electricity bill. Sun Run accurately estimated the system size needed and it has worked perfectly since installation. I have had no issues in the past couple of years, and I am very satisfied with the outcome. Overall, I would highly recommend Sun Run for their excellent service and performance.
5 months ago
Reply from Sunrun
Thanks for your review, Kevin! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Lawrence
I had a positive experience with Sun Run during the installation of my solar panels. They were attentive throughout the process and resolved any issues promptly. The installation itself was quick and efficient, with the team completing it in just one day. The only hiccup was getting approval from the utility company, but that wasn't Sun Run's fault. Overall, I'm satisfied with the service and results.
5 months ago
Reply from Sunrun
Thanks for your review, Lawrence! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Tobias50
I had a fantastic experience with the team. They were incredibly responsive and professional, putting everything in place efficiently. The crew, especially Dave, was outstanding and took great pride in their work. Their positive attitude and helpfulness made the whole process smooth and stress-free. I have no complaints and would highly recommend their services.
5 months ago
Reply from Sunrun
We're delighted to hear that your representative, Dave, made such a meaningful impact on your solar journey and helped make it stress-free for you. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Tobias50.
May. 8th, 2024
Verified Customer
Review Source
Nichole
Thought I got solar to limit my APS bill but now I’m paying $152 to you and $200 to them. Not a win win.
2 weeks ago
Reply from Sunrun
Thank you for reaching out to us, Nichole. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!
Oct. 23rd, 2024
Verified Customer
Review Source
Melissa Borda
The Sunrun team was able to answer all my questions and provide clear plans on moving to Solar!
2 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Melissa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 16th, 2024
Verified Customer
Review Source
Alex Dini
The whole process of estimates, contract and installation was very smooth and stress free.
2 weeks ago
Reply from Sunrun
Alex, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Oct. 15th, 2024
Verified Customer
Review Source
Kurt Baumann
Sunrun is a well know company great customer service I would definitely recommend them
3 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Kurt! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 9th, 2024
Verified Customer
Review Source
Laurie Machuca
Very good communication honest reliable and met our expectations and quality customer service
3 weeks ago
Reply from Sunrun
Laurie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Jordan played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Oct. 9th, 2024
Elizabeth Campbell Napa, CA
Largely due to Anna P., but also we learned a lot about the available systems and how they work. Sunrun offered the best system.
1 week ago
Reply from Sunrun
Elizabeth, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Oct. 25th, 2024
Lamar Nelson Richmond, TX
Have had a lot of issues with this company and help is hard to come by. The one guy they have they should put in a better position because he goes above and beyond and is the only reason I am still with this company.
1 week ago
Reply from Sunrun
Lamar, we are so sorry to hear that we have not provided you with a positive experience and we are happy to hear the representative you worked with was helpful. We would be happy to assist you with any concerns or questions, please do not hesitate to email us directly at resolutions@sunrun.com so we can escalate your experience. Thank you !
Oct. 25th, 2024
Carol Willis-Holden West Palm Beach, FL
It honestly seemed like the most sensible option for getting solar panels. We checked several different companies and Sunrun made the most sense.
1 week ago
Reply from Sunrun
We're thrilled you had a good experience, Carlos! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 25th, 2024
Verified Customer
Review Source
Mary Ellen Acker
I had mixed experiences with Sunrun. The installation went smoothly and the professionals were efficient, but it took much longer than expected due to various issues. Despite this, I'm happy with the system and their follow-up monitoring. I would recommend them to others, even though my experience wasn't entirely positive.
1 month ago Edited October 2, 2024
Reply from Sunrun
Thanks for your review, Mary Ellen Acker ! Our goal is to make going solar easy and enjoyable. We're so happy to hear that you had a good experience with us and your problems were fixed. Thanks for doing your part by helping us create a planet run by the sun!
Oct. 2nd, 2024
Verified Customer
Review Source
Billy Hill
Jonathan was a very good representative for your company he was the only person that has helped us receive this offer
1 month ago
Reply from Sunrun
This is awesome, Billy! Your positive feedback is like a ray of sunshine to us, and we're so happy Jonathan could guide you through your solar experience. Thanks for going solar with us!
Oct. 1st, 2024
Verified Customer
Review Source
Rommel
Have been happy and satisfied with SunRun! Alexander H. is very helpful in any question I might have.
1 month ago
Reply from Sunrun
Your review brightened our day, Rommel! Thanks for taking the time to share your experience with Alexander! We're so happy you chose us as your solar provider.
Sep. 16th, 2024
