Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Karen B
Let me tell you about Sunrun...it is awesome! The salesperson, the installers and customer service are great! Solar has saved me $1800 plus per month! Yes, you read it right lol! SCE was getting more rich off of me. I'm happily 98% off grid with my solar and about 2% on SCE. Go solar! You won't regret it😊
8 months ago
Reply from Sunrun
Thanks for your review, Karen! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 2nd, 2025
Verified Customer
Review Source
Judith Soroudi
I love everything about the Sunrun company. Everyone is so friendly and helpful. My favorite part of the system the storage battery. If we have a power outage the system automatically switches to the battery and it I don’t notice the switch sometimes.
8 months ago
Reply from Sunrun
Hi Judith, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with our team and that you are enjoying the seamless transition to battery power during outages. Thank you for sharing your story with us!
Jul. 31st, 2025
Verified Customer
Review Source
Hsu Mcateer
I liked how informative the sales technician was in helping me understand the entire set up from start to finish. I received an answer for any questions that I could think of asking. I didn't have any upfront costs for the install or products used. Customer service is always pleasant to speak with and paying my bill online is quick and simple.
8 months ago
Reply from Sunrun
Thank you for sharing your positive experience with us, Hsu! We're delighted to hear that you found our service and staff excellent and that we were there every step of the way. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and efficiency. Thank you!
Jul. 30th, 2025
Verified Customer
Review Source
William Savage
Tony was very professional and knowledgeable. He came out upon my request to check my system out since it had been installed and operating for some time ( installed by a solar company that had gone out of business). Questions that I had he answered and he gave me some tips on better results.
8 months ago
Reply from Sunrun
William, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jul. 30th, 2025
Verified Customer
Review Source
Fady Nasrallah
The installation process was thorough and I was kept updated in the process via email or text messages. Now I am energy independent with a very well functioning system. They continuously monitor the system and it is warranted for the life of the contract
8 months ago
Reply from Sunrun
We're thrilled you had a good experience, Fady! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 26th, 2025
Verified Customer
Review Source
Brenda Wade
A thorough assessment was made of the site orientation to determine whether sun exposure would be optimal for placement of solar panels. Best placement on the roof was based on this careful analysis. I liked how scientific it was. The team was so knowledgeable, well trained in installation techniques, and efficient.
8 months ago
Reply from Sunrun
This is awesome, Brenda! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jul. 24th, 2025
Verified Customer
Review Source
SD
The system hasn't given us any issues. It produces power even on cloudy days. Dust and birds occasionally gathering around the panels don't seem to have a negative effect on production. Our only concern is that we planned with our sales agent to have enough power to add a pool and an electric vehicle. We have an above ground pool with a stock filter and no electric vehicle, but we don't have enough power and are still paying an Edison bill every month. Our Edison year-to-date charges are $499. Our Sunrun bill went up from 161 to 165 with annual increments scheduled as well. As of right now, we are projecting to pay $2,479 for power in 2025 assuming the edison bill does not increase. In 2023, before sunrun we paid $1,798.09. There have been increasing charges from Edison. But even then, that's $681 more that we're paying after sunrun. I give it three star because the system is reliable, but I would recommend a deep review of your usage (not with a sales person) before committing to a 10 to 15 year agreement.
8 months ago
Reply from Sunrun
Thanks for bringing this to our attention, SD. Monthly savings will vary depending on your usage, but we would be more than happy to take a closer look at this for you, in order to ensure that you are enjoying the full benefits of going solar. In order to best assist you, we will send you a private message requesting your address, so that we can personally connect you with an Escalations Expert that can help you resolve your concerns. Thank you!
Jul. 24th, 2025
Verified Customer
Review Source
Dano Minchew
They tailored the solar panels and the wattage to what I needed. I've only had one. Maybe two Edison bills and I think that was around Christmas or Halloween because of the lights. But besides that I'm good no Edison bill, just the bill for my panels
8 months ago
Reply from Sunrun
Thanks for your review, Dano! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 23rd, 2025
Verified Customer
Review Source
Mark Jessick
I like that workers and their superiors strive to do things right
2 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Mark! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Apr. 10th, 2026
Verified Customer
Review Source
Khalidah Paskel
Speaking with Sunrun personal, they are professional and pleasantl..
2 weeks ago
Reply from Sunrun
Thank you so much for being part of our Sunrun family!
Apr. 10th, 2026
Verified Customer
Review Source
Carole Tayo
They have been great with follow up and making sure I understand how it works
2 weeks ago
Reply from Sunrun
Really appreciate you sharing this, Carole! We love hearing that the team made sure you understood how everything works and has been great at following up with you.
Apr. 9th, 2026
Verified Customer
Review Source
Juan Servin
Great service. Sun Run solar panels have been so economical.
2 weeks ago
Reply from Sunrun
Thank you for your review, Juan! It's great to hear that you have enjoyed our services and have helped you save some money!
Mar. 26th, 2026
Verified Customer
Review Source
Edward Gastonguay
Sun Run Rep was clear about process. He supported us every step of the eay
4 weeks ago
Reply from Sunrun
This is awesome, Edward! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Mar. 19th, 2026
Nathan Boynton
Brian came to our house in North Andover 6 years ago, and I am so glad he did. Door-to-door sales can sometimes feel aggressive, but Brian was the exact opposite. He walked us through the entire solar process without any pressure and made everything incredibly easy to understand.
Now that we are six years in, I can honestly say the system has been flawless. We haven't had to do a single thing for maintenance and have had zero issues. The best part? We typically only receive one small bill from National Grid in February; the rest of the year is covered. If you are looking for someone honest to help you with solar, I highly recommend Brian.
4 months ago
Reply from Sunrun
Nathan, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Brian was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun.
Dec. 10th, 2025
Rob
Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us.
He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program.
I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well.
Thank you, Bennett!
4 months ago
Reply from Sunrun
Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.
Nov. 21st, 2025
JOHN GORDON
We found Sunrun to be very professional. There was no high pressure tactics to acquire their service.
Each step of the process was explained in detail. Each step was taken as explained.
All questions asked were answered to our satisfaction with our understanding.
They were able to install in one day. They have stayed in touch after the whole process was completed.
Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process.
We have had the unit for six weeks and everything is operating as promised.
I would recommend this company to anyone who asks.
5 months ago
Reply from Sunrun
John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
Nov. 12th, 2025
Cristina Mejia
I had talked to a few different solar companies before, but Wallace from Sunrun was by far the most genuine and knowledgeable person I spoke with. He didn’t try to pressure me or rush me into anything, he actually took the time to explain how everything works, what my options were, and helped me figure out what made the most sense for my home.
He answered all my questions (and there were a lot!) with patience and honesty. The whole process went exactly how he said it would, and now my system is up and running perfectly. I’ve already referred a couple of friends to him because it’s rare to find someone in sales who actually cares about educating first and selling second. Highly recommend working with Wallace if you’re even just thinking about solar.
5 months ago
Reply from Sunrun
We're delighted to hear that your representative, Wallace, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Oct. 28th, 2025
Verified Customer
Review Source
Jessica Lopez
SunRun is an exceptional company to wirk with. My rirst experience with them was 16 years afo when I purchased solar panels from them . Their service and follow up is great. Those assigned to our project were always on top of each step. We are ferybexcited to.have batteries for back up now. My previous panels srmtill produce atv98%. Never any issues. This company has been around for at least 20 years so that in it's self gives me great confidence they will be here if I need anything
9 months ago
Reply from Sunrun
Jesica, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Bleak Denise USA
9 months ago
Reply from Sunrun
We're thrilled you had a good experience, Bleak! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Lauren Sabatini
The communication through the whole process was a really excellent. I spoke to a live person often and I like that. They knew me my address my house. The install was very efficient and when I had a question someone answered and followed up.
I pay nothing to PGE about 8 + months a year. The systems works great and I don’t have to do anything!
Thank you
9 months ago
Reply from Sunrun
Thanks for your review, Lauren! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Douglas Maddox
Dimas and his team were very helpful, knowledgeable, and professional throughout the entire process from initially explaining the benefits of the solar system, through the installation process with updates, and to the point of powering-on the system. The install team was very respectful of our home and ensured we understand the install process as well as expectations.
9 months ago
Reply from Sunrun
Douglas, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Dimas was there to help you every step of the way and able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Jul. 5th, 2025
Verified Customer
Review Source
Alfredo Marquez
Everything has gone smooth since my installation. My SCE bill turned into credits instead of charges almost immediately and it's been about 6 years since then. I have enough energy to stay warm in the winter and cool in the summer without having to worry about an expensive electric bill. Choosing Sunrun has been one of the best decisions I've made regarding my home. I've also benefitted greatly from their generous referral program.
9 months ago
Reply from Sunrun
Thanks for your review, Alfredo! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 3rd, 2025
Verified Customer
Review Source
Ivan Oliveras
SunRun has greatly reduced my electric bill and footprint as a electricity hog. Our family has learned from SunRun’s staff on how to best use electricity throughout our day, week and month. We enjoy the savings that SunRun has provided and we are grateful for that and in turn, we are always sharing our SunRun experience and savings with all of our friends and family.
9 months ago
Reply from Sunrun
Ivan, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun.
Jul. 3rd, 2025
Verified Customer
Review Source
CAL-LE
I’ve heard of what other people are experiencing with their Solar programs.
I truly believe I’m with the best company out there no hidden fees no surprises great response in repairs. someone’s always accessible. Customer service is great and attentive to my needs truly make me feel that I matter.
I’ve been extremely pleased.
these are the type of things that I truly experienced with your company.
Thank you for your service
9 months ago
Reply from Sunrun
We're thrilled you had a good experience, Cal-le! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 1st, 2025
Verified Customer
Review Source
Jon Martin
The whole team was very professional and executed the job exactly as planned. The timeline was much longer than we anticipated due to other companies and individuals not under Sunrun control. In our case a subcontractor was needed to upgrade our main panel, SDG&E needed to approve the change and we needed a city inspector to sign off on the work performed. Sunrun executed with no issues and we passed all requirements to activate our system. Well worth it. Again, the issue was the wait time for others to come, inspect and approve. Be patient, it’s worth the wait.
9 months ago
Reply from Sunrun
Your review brightened our day, Jon! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jul. 1st, 2025
Verified Customer
Review Source
Denise Bleak
Sunrun is an example of complete customer service and customization to what was required for my home, and for my friend for his home. I have a mini- house, he had a large home. N both instances, installation, communication and benchmarks were all met.
The utility companies are slower. Sunrun facilitated all permits from our cities and was present when needed. I’d like to recognize Zak M for keeping me informed, getting my account established; Amanda for service excellence as my customer rep. during the installation.
9 months ago
Reply from Sunrun
Denise, big thanks for sharing this with us! We’re over the moon to hear that Zak and Amanda made the entire process seamless for you. Your engagement contributes significantly to our mission of creating a planet run by the sun. Thanks so much!
Jun. 24th, 2025
Verified Customer
Review Source
Sharon Opeil
The SunRun company was exceptional , as they kept us updated during the entire process.The installation team was wonderful .All done in one day and they explained and answered all our questions.SunRun scheduled all the permits and appointments with the city and electric company that was needed. Also had a follow up call with information and a phone number to call for any questions that me might have in the future.
10 months ago
Reply from Sunrun
Sharon, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Jun. 6th, 2025
Verified Customer
Review Source
Juan Jimenez
The installation was very professional. Great quality installed in one day. The Tesla power wall works great even during power outages. Every house should have Solar with battery backup up! You never know when the power company decides to shut your power off. Will you drive home and add a generator to your home so your food doesn’t spoil? That’s very costly and inefficient. Go with Sunrun today!
11 months ago
Reply from Sunrun
Thanks so much for sharing, Juan! We’re thrilled to hear that you’re loving your system. It’s customers like you that make what we do so rewarding! If you ever have any questions or need support, we’re here to help. Thanks!
May. 10th, 2025
Verified Customer
Review Source
Donald Wood (Affiliate)
Smart, caring, and responsive team at Sunrun. They operated quickly and efficiently, but also carefully. Their installation was done professionally and their skilled team has done so many solar installations that I had complete confidence in their methods and quality of work. My system, including the new Lunar battery storage system and software is working flawlessly and saving me money while also giving me the security of backup power in case of a utility outage.
11 months ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 3rd, 2025
Verified Customer
Review Source
Melchor Matias
Jon T is very professional and attentive, He discuss everything in details in this program of sunrun. Although I did not proceed further on this project I Thank Jon very much for very satisfactory feedback and response. His performance Tops all customers satisfaction. The next time in the coming year whenever I will ready for my project I prefer to ask Jon. Again Thank you. Your professionalism reflects to sunrun as well as the rest of Your Team.
11 months ago
Reply from Sunrun
We're delighted to hear that your representative, Jon, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
May. 2nd, 2025
Verified Customer
Review Source
Noli Fernandez
From day one about 5 yrs ago now I was convince to have solar panels installed from Sunrun on my house and never regretted it..!! System has been working flawlessly til this day…
Don S was so helpful in educating me on all the pros & cons on going solar and the guarantee that Sunrun provides in backing up their product. I’ve heard bad reviews from other customers but from my own personal experience with Sunrun , everything seems to be great..!! System is running smoothly and efficiently.
I would highly recommend Sunrun to all my friends and family…Great Company..!!
11 months ago
Reply from Sunrun
This is awesome, Noli! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us and thank you for helping us create a planet run by the Sun for five years!
Apr. 30th, 2025
Verified Customer
Review Source
JoAnn Murray
After pondering the cost of installing solar panels I decided it would take years to for me to ever realize any offset on my energy bills. My amazing representative, Devan W, showed me how I could have the solar panels installed without it costing anything to me out of my pocket. The technicians were very professional and fast. They totally cleaned up after themselves only evidence they left of their installation were the solar panels. I highly recommend Devan W to take care of all your solar questions and concerns. There are no words to tell you how much Devan helped me.
11 months ago Edited April 25, 2025
Reply from Sunrun
JoAnn, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Apr. 25th, 2025
Verified Customer
Review Source
M A
For the most part, Sunrun did a great job, it seemed there were a lot of people/moving parts to this, so although there were some hiccups, they were taken care of promptly after communicating the issue. Some things I wasn't so pleased about - receiving the panels at 6am without warning (never received a call or text to let me know) therefore being woken up randomly and having to step out in my pjs to let them know I had communicated the week prior and needed to reschedule, hearing "this is my first time doing this" from one of the installers and then finding a bar left behind on the roof (lucky it didn't roll down on its own), and random miscommunication here and there. Again, I understand there were a lot of steps to this, so for the most part, I can say I'm very satisfied with the work, just hope the company can use this feedback to work on the back-and-forth a bit better.
Disclaimer - haven't had a chance to actually test out the system yet, this is all just pertaining to the period of time between the signing of the contract to the power on stage.
11 months ago
Reply from Sunrun
Thank you for sharing your experience, M A. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Apr. 25th, 2025
Review Source
Huan Do
Sunrun system is reliable.
Sunrun representatives and crews are professional and do their best to deliver.
1 week ago
Reply from Sunrun
We are so happy to hear your system has been meeting your expectations and performing well! Thank you so much for your kind words and for sharing your experience.
Apr. 7th, 2026
Verified Customer
Review Source
Anthony Conti
Sunrun has been great in terms of value experienced, service received and ease of doing business.
1 month ago
Reply from Sunrun
Hi Anthony, thanks for leaving a review! We're happy to hear you've had a great experience and that this process has been seamless for you. Thank you for being part of our Sunrun family.
Mar. 4th, 2026
Verified Customer
Review Source
Matthew Meehan
We have been with Sunrun for years and they are a very responsible, proactive company.
1 month ago
Reply from Sunrun
Thanks for your review, Matthew! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Mar. 3rd, 2026
Verified Customer
Review Source
Julio Mosquera
From the very beginning all the reps showed me respect, professionalism and understanding
1 month ago
Reply from Sunrun
This is awesome, Julio! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Mar. 3rd, 2026
Verified Customer
Review Source
Christopher Burbank
They approached me at Lowe’s. They made the entire process very easy and straight forward.
1 month ago
Reply from Sunrun
Christopher, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Mar. 3rd, 2026
Verified Customer
Review Source
Loc Huynh
They’re very good company. I just installed the solar system. I would recommend to my friends
1 month ago
Reply from Sunrun
We truly appreciate you taking the time to share this, Loc. We're honored you chose us and even more grateful for your recommendations. Thanks for going solar with Sunrun!
Feb. 20th, 2026
Verified Customer
Review Source
Griffin Hensley
I chose to go with Sunrun because of Khelin expertise in the industry. I’ve talked to multiple companies including So Cal Edison, and nobody was able to explain to me my electric bill, and why my current solar situation wasn’t working. Khelin was able to explain everything in great detail that was super easy to understand how I was being ripped off by Edison. He was able to give me the best deal out there, adding solar panels with 2 Tesla power walls to eliminate my electric bill. I’m so impressed with his professionalism and knowledge in the industry. I highly recommend him helping for your situation. It was the easiest process I’ve ever been through, stress free, and now I’m saving money. This was the best decision I’ve made and I’m so grateful that he reached out.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Khelin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Feb. 17th, 2026
Verified Customer
Review Source
Susan Weikert
Joshua J at Sunrun was great to work with in obtaining solar for my home. I had explored other options that were not working out and he worked with me to find a solution that fit my situation. He wasn’t pushy but was responsive when I needed answers. The teams that did the actual work got it done efficiently and they make sure you are satisfied with how everything is working before they take your money. I loved how Sunrun followed up better than I did on how my system was performing after it was installed!And the online billing makes it easy to see what you are accruing month to month. Very happy with Sunrun overall.
1 year ago
Reply from Sunrun
Thanks so much for sharing, Susan! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Apr. 2nd, 2025
Verified Customer
Review Source
Daniel Lieving
As I’m sure it is with most new customers, I was a bit apprehensive at first. The unknowns and the inaccurate information from other people did have me a bit worried. My first call to Sunrun changed most of that. They expertly laid out the entire process from installation to how it works with ComEd all the way down to how they make money also. I was rather impressed to say the least because what company gives you that much breakdown. After committing to the contract, we scheduled installation, and within a few weeks I had my first set of solar panels on the roof with no upfront out-of-pocket cost to me which is still hard for me to believe 😂 even after two years. I will admit it did take a bit longer for the panels to show up on my electric bill then I thought, but once the solar showed up on the bill, it completely wiped out my bill minus the delivery charge of $17 which I do pay on a monthly basis. The cool thing is, ComEd just sent me a refund for the entire amount that I sent them throughout the year. After having this system installed, I have now locked in my electricity cost for the next 25 years. I currently pay $135 a month for my system, which is a rather large system and you now know I have no cost with ComEd. We went the entire winter without insane electric costs for the first time ever and I have to say it is a really nice feeling knowing that I’m not gonna have a surprise $400 or $500 bill pop up. I am no longer worried about leaving lights on or fans running or cranking the heat and air-conditioning to the max. All in all I have had an incredibly positive experience throughout the process and would highly recommend having the Sunrun team do your install, you won’t regret it!!!
1 year ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Daniel! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Apr. 2nd, 2025
Verified Customer
Review Source
Gabriele Libbey
It’s been four years since I first had my solar panels and whole house batteries installed by SunRun. It’s been a great experience and there have been no problems along the way. Clearly, we’ve had power outages, but we never knew about them until our utility called us to inform us that power has been restored. We never knew that there had been an outage. The company monitors our system 24/7 and we feel safe and secure knowing that we are contributing to the health of our planet, saving energy and are protected from power outages. I did a great deal of research before selecting SunRun and have never regretted my choice. I recommend them to anyone considering solar energy.
1 year ago
Reply from Sunrun
Hello, we are so thrilled about the 5 star review you left us, Gabriele! We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com. Thanks!
Jan. 31st, 2025
Verified Customer
Review Source
Carlos Quinones
I was curious about installing solar panels in the past, but after February of 2021 when most of Texas lost power for two weeks in that freak winter storm , I knew it was time for a change. It was not a question of IF I would lose power again but WHEN. NOE four years later the panels are a blessing that keeps paying. I lost count of how many times in four years we have lost power from a few minutes to several hours..... EXCEPT ME! MY battery back immediately kicks in and goes offline automatically when power is restored. At one point I was battery backup for two days straight. The great thing about the panels is that once the sun cones out my battery recharges and my usage is FREE!!!. I will not even mention that the hottest part of summer my bill went from $300.00 a month to $32.00 a month. In the winter when solar power is at a minimum, my all electric hone went from $375.00 a month to under $100.00. The cherry 🍒 on top happened when my panels cover half of my roof and insulate my house from the heat plus very little wear and tear on my shingles since the panels cover them.
1 year ago
Reply from Sunrun
Thanks for your review, Carlos! We're so happy to hear you're enjoying all the benefits of solar while saving money! Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 30th, 2025
Verified Customer
Review Source
Zena Dell Lowe
Sunrun did an amazing job installing my solar panels, and having them has cut down on my LADWP bills. I wish I would have gotten the battery since a lot of my power usage is at night (and I have no way to store the energy so as to use it at night). But that’s not Sunrun’s fault. It’s mine. Sunrun is pretty good about following up with me to make sure everything is running efficiently, though they haven’t sent a representative to the house in person. Still, if anything seems to be out of whack, I’m confident they would be responsive to any requests for service. Fortunately, their panels are so good that I haven’t had any service needs yet. I’m happy with Sunrun.
1 year ago
Reply from Sunrun
Zena, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jan. 28th, 2025
Verified Customer
Review Source
Philip Grofsik
The dynamic between sales and purchasing,, buyer/seller... Is best met when both parties compromise... I felt Vinny was very even-handed and I felt comfortable with him.
The other part of the equation is servicing and customer response... The install crew was fantastic ,well coordinated
A couple of weeks after the install we had a real heavy rain in this area and a leak was spotted in the attic... Contacted customer service and they got a crew out there to repair it in 2 days I was very pleased
The repair crew was as professional as the install crew
So far quite happy with SunRun
That following question 'are you or have you ever been a paying customer of sunrun'Don't really understand the question
I do make a automatic monthly payment to sunrun that covers the financing of my solar project... So I'll answer yes
1 year ago
Reply from Sunrun
We're thrilled you had a good experience, Philip! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 17th, 2025
Verified Customer
Review Source
Mae Chamberlain
I had Sunrun install my panels about ten years ago & I have never regretted it. My power bill dropped to under $100 per month, usually under $50, from approximately $300/month. I am now retired and ithe money saved on power is very significant. Sunrun monitors my system & I rarely have to think about it. There was one time early on that Sunrun had to come to my home to "fix" something and have never had to send anyone back since. The money I have saved on electricity since installing Sunrun panels is impressive and the cost to Sunrun for the panels, installation & monitoring for 20 years is so much less each month than I was previously paying the electric car for for a company. I highly recommend Sunrun solar as the answer for those exorbitant electricity bills.
M. Chamberlain
Columbia, SC
1 year ago
Reply from Sunrun
Thanks for your review, Mae! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
David Wilson
I must admit I was a little skeptical about the benefits of going solar, Mason M did his best to explain everything, more than once, so I decided to give it a go, I am so glad I did, having solar for several months now it has proven reliable and stable. With the recent windstorms and fires my neighbors have been without power for the last 18 hrs so far and it is still out, but I have the only power for six blocks on my street. My 3d printer didn’t even get interrupted and is still printing a part I started 24hrs ago. The installation was also painless done in one day, Thanks Sunrun and Mason M
1 year ago
Reply from Sunrun
David, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
Hannah
1 year ago
Reply from Sunrun
We greatly appreciate you taking the time to share your experience with us, Hannah. If there is anything you need assistance with please don't hesitate to send us an email at resolutions@sunrun.com. Thanks!
Dec. 17th, 2024
Verified Customer
Review Source
Jesse Frenette
I couldn’t be happier with the service. From install to 4yrs later. My monthly electric bill comes in with negative amounts which I used as credits in the winter when we don’t collect as much sun. The 25yr full warranty assures me if any damages I can have it fixed or fully replaced, gives me piece of mind. The monthly payment depends on how many panels you get, depending on how much your yearly electric bill shows it needs. My 14 panels acquires a $95 per month flat rate, locked in electric charge. This was such a huge savings especially after 2020 when rates went up almost double. I couldn’t be happier with this decision.
1 year ago
Reply from Sunrun
We're thrilled you are having a great experience with us, Jesse! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 18th, 2024
