Sunrun: Read 3,383 User Reviews From Real Homeowners

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Verified Customer

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William

They were very, very informative, supportive and I had already made the decision. So it was a very simple matter of just arranging the installation. The date was selected. I was asked to trim a few branches from some trees that are around my property and their truck with the crew with the equipment arrived and they spent most of the day, installing the panels, getting the battery in, laying the cable the the pipe, the the ductwork for the cables, and mounting the control equipment on the on the side wall. It was a pretty straightforward process. They were very respectful and responsible. I pay 100 bucks a month and I don't have to worry about it.

1 year ago

Reply from Sunrun

Thanks for your review, William! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Earle

I think the the the girl who told me about SunRun was very good and she explained everything to me and how much money I would save and that was the right choice. The gentleman came over here, put it up in a speedy time. I think it only took a couple of days. It was great experience. They put it up and and it was not complicated for me to be able to clean it or anything else. It gets pretty clean pretty quick. But I think it could have been a lot easier if they didn't put that white material at the bottom of each panel because it doesn't get cleaned too well. But actually it's very good. I think my roof is going to be have to be done probably in the next two or three years and they're going to have to remove the solar panels. And that's going to be a little costly I think.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Earle! We really appreciate you taking the time to share your feedback and use this information to continue to improve your solar experience. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Mark

Well, I'm into my third year already and I haven't had any problems with the equipment, it has been working flawlessly. In fact, it seems to be getting better with age. Now I don't know if that's possible, but I tell you what, I've sure been getting a lot of rollover. I've been producing still a lot like crazy, so that's awesome. I've been very happy with the lease agreement and the payments have been more than acceptable. It's been fantastic. I've got 24 panels on my small roof, and I just I love it. It's working out really good. These guys were right on top of everything. Even when I initially had a problem with one of the brackets that held the panel, I needed it trimmed off because it was hanging out a little bit. They came right back, took care of it, no problem.

1 year ago

Reply from Sunrun

Thank you so much for your wonderful review, Mark! We are absolutely thrilled to learn that you are saving money with solar. Our mission is to simplify and enhance your solar journey, and having you as part of the Sunrun family brings us immense joy. Thank you for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Lori J

Phillip, our SunRun Representative is fantastic, he answered all our questions, he makes sure everything is going good with us, and he even periodically stops by to see how we're doing and how we like our solar. Once they put the solar up, it was fast and it was efficient and they were great about cleaning up anything in the yard. The guys were just superb. We have not had any problems and we're loving our no ComEd bills. We used to pay $250 a month for ComEd, now we don't. They're absolutely trustworthy. I'm very pleased with them and the customer service and the way that they treat us afterwards. We're not just forgotten, they still check up on us. It it's just amazing. It's there, it's not just making a sale and goodbye, you're part of the family.

1 year ago

Reply from Sunrun

We are so happy to hear that your representative, Phillip, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thanks so much, Lori!

Sep. 29th, 2023

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Verified Customer

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Jean Chugg california

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Jean! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 7th, 2023

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Verified Customer

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Sean

Whatever problems that we came up against when doing the installation, they resolved them quickly and efficiently. I cannot believe how easy the project went and how smoothly it went, I've never experienced any contractor perform in the way the sun run performed. The process was incredibly smooth including things like minor details like replacing a stock when they put in they put in a new electrical panel there was issues with the roof they took care of that as well. I recommended them to my mother and she's also very satisfied. The sales staff and contractors are all amazing and I appreciate that the work was performed in a professional manner and everything was handled very smoothly and I really do appreciate having solar in my house.

3 years ago

Reply from Sunrun

We're thrilled you had a good experience, Sean! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 25th, 2022

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Verified Customer

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Dennis L Sr Aurora, CO

All the pricing was pretty much even, but the customer service starting with the sales rep and all the way through the process has been top notch. Everyone is kind and knowledgeable. It was like I was the only customer and they want to make sure everything went right through. The installation went without a hitch and was a lot faster than I thought it was going to be. It was very hands off. I didn't have to do anything, it was just too easy. Everything works perfectly. I've had no issues and it's very eays to understand the app when you're looking at the power or what you're using. Everything is user friendly. Specifically Brandon, my service rep, has been outstanding in this process and I really depend on him. He finds out answers to my questions in a timely manner and get's back to me so he's a top notch employee.

5 years ago

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Verified Customer

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Ferris Chicago, IL

SunRun was able to answer all my questions. The showed me examples of work that they had done. They made sure I had information about solar panels and solar savings. They were quit thorough. The installation process was flawless.They were on time and very respectful of my home. They showed me what they had done after they finished. Everything works the way that it should. Customer service is excellent they are reliable and they're prompt in responding to your calls. About the equipment. The panels are on my roof and we had a horrible storm and I was concerned because my neighbor had pieces of their roof fly out but I had no incident. The other cool thing about SunRun is I had a small stipend for referring other customers to them. I referred them because I thought the service was nice and really didn't expect anything but I thought that was a nice touch.

5 years ago

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Verified Customer

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Darnell Houston, TX

They're very consistent, thorough, and follow through. The Installation process went very well I think they finished even a day ahead of schedule. Of course being inside the home it's understandably noisy within them banging on the roof however I'm very pleased with the end results. From what I've seen the quality is excellent it performs well. I've seen other systems throughout the different communities and whatnot and different places of business I just like the look and the design of the SunRun system. It's been great. Texas suns are monstrous with the heat but the sun is working in my favor.

5 years ago

Reply from Sunrun

We're thrilled you had a good experience, Darnell. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 20th, 2024

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Verified Customer

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Douglas Poway, CA

They were at Costco and Costco stands behind what they sell at their store. They came out and did the measuring and they came and installed it and took a couple of days and then we had to wait for inspection so everything pretty much went as we were told ahead of time. There was one problem, they came out and fixed it but they didn't fix it immediately it was a few days and we weren't sure what was going on but other than that it was great and they took care of it. Everything has gone really well and for the first year we had a bill of a hundred and thirty dollars but we didn't install it until one month into the year so we're pleased.

5 years ago

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Verified Customer

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Robin Henderson, NV

I'm a Costco member and I made an appointment with them and when they came out to my home, they were very courteous, on time, and were very knowledgeable. I've had a few issues along the way, but they called me back right away or emailed me back right away and were able to take care of any complications so that's very good customer service. The installation was very smooth and quick. All the gentlemen who did the service were courteous, very friendly, and very nice. They put it up in no time and explained everything to me when I needed to look for it. It was a really good experience. The equipment they put in the box on the side of the house and it's very easy to read the instructions. Everything that they've done has been very well handled. They've been very honest from the beginning.

5 years ago

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Verified Customer

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Veronica

They kept me apprised of every step of the process and it made it incredibly easy and smooth for me and for my solar panels and power in a very quick time frame. Everything was planned ahead of time and scheduled. They showed up on schedule and everything was done within a couple of hours. It looks great and they cleaned everything up and it was beautiful. Our town inspector came out to take a look and they were very impressed with the amount of solar power the panels were collecting when it was still early in the season, in early March, and that to me was a really good time. These were really great technology.

5 years ago

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Verified Customer

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5 San Juan Bautista, CA

Everything went perfectly during installation. There wasn't a hiccup in the whole process. They were professional and courteous. They were on time and they got our job done quickly and I'm happy as a clam. They were quick about it and explained to me what they were doing. They told me exactly how long it would take. They were very professional, every single one of them. The system is working perfectly. We haven't had any glitches in the system and I'm very happy with it. We had sort of an unusual occurrence. The day they completely finished the installation, the technician had left and unbeknownst to me, the power went off, but I didn't think the system was working. So I called him and he came back.

6 years ago

Reply from Sunrun

Carol, thank you for sharing this experience we are happy to hear that everything went as planned. Hearing you are satisfied is what we love to hear and strive for. Welcome to the Sunrun family.

Feb. 20th, 2019

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Verified Customer

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Paul Boys Sun City, AZ

Several of my neighbors had already used them so when we heard about them we asked for a rep to come over and give us a proposal. He was very knowledgeable, friendly, and not pushy at all, so we signed up for it. I had already bought a solar system for a previous house, so I knew that it could cost quite a bit of money. We really liked the option they gave us of not paying a lot of capital upfront for their equipment. They seem to have a pretty good system to keep you informed through the process. They either email or call on every step of the way. Their construction team was very efficient too and as far as I know they did their job right.

7 years ago

Reply from Sunrun

Thank you so much for the awesome feedback! We love hearing from our customers, it is very important for us as a growing company.

Apr. 5th, 2018

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Verified Customer

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Dean Campbell Lexington, SC

I got interested in solar because I was getting high electrical bills. I had to do something to cut my costs so I went for it. The installation was done efficiently and faster than what I thought. It also had no cost, all I have to pay is the monthly fee. My contract is for 20 years, so for that time I don't have to worry about it. It has cut about 40% off of my electric bill already. The biggest problem that we ran into was with the Homeowners Association. They slowed everything down and stopped us from doing what we wanted to do in our home. I had to go 3 or 4 times and do all these things to get it all approved. I don't think they should even be involved, I mean, I'm putting up panels on my own house, it should be my own choice. Hopefully they can get the lawmakers involved and straighten things out. That way they may realize that, you know, it's the customer's choice to put things on their home. No one else should have to get involved or put up restrictions on what we can or can't do. It should be up to me not the HUAC.

7 years ago

Reply from Sunrun

Happy to hear, Dean C! Thanks! After all, making the switch to solar simple for you, and full of savings, is our aim! It's why, we're known for processing the fastest system installations and giving the best customer service. So thrilled you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Apr. 5th, 2018

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Reginald Marshall

I been with sunrun 2yrs ,and I regret it I have 29 panels and my home is 1700sq ft I still have to pay Edison 883.00 or more a month and a annual bill of $6843.00 I sent sunrun the bill asking why im getting a high bill from Edison, they not concern just trying to sale me more panels and a 15k battery, why would I purchase any more products from . I need out the contract this product is not beneficial to my family .My power got turned off had to take out a loan to get the power turned back on. All I end up with is 29 scrappy panels and a vet in debt because of yours panels.

3 weeks ago

Reply from Sunrun

Hey there, Reginald! We appreciate you taking the time to reach out to us. Typically, monthly savings will vary depending on your usage patterns. No need to worry, our team is here to help you maximize on those savings. We will be sending you a private message requesting additional account information so we can locate your account. Thanks!

Jun. 27th, 2025

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Lena Totah

DO NOT USE THIS COMPANY!!! We recently added more panels to our existing panels. Ever since, our true-up charges have gone sky rock, even with one less person living in the house and one less car being charged. I've emailed and called Sunrun SEVERAL times to explain how my true-up charges were in the thousands (yes, thousands). I was never able to get a clear answer. I ended up calling PG&E myself to find out that they have not received anything from the grid in over 12 months. Which means, we are not getting credit for unused electricity. All this while charging us $61 a month for monitoring our units. Mind you, this is not the first issue we've had with Sunrun. Do your research and look into other companies.

1 month ago

Reply from Sunrun

Hello, Lena, thank you for reaching out to us. Your initiative to get in touch is truly appreciated. Savings on a monthly basis can differ depending on your usage patterns at home. We’re eager to explore this further to ensure you’re optimizing your savings. Please send your service address and an overview of your concerns to resolutions@sunrun.com so we can connect you with an Expert who can take a closer look at your system. Thanks!

Jun. 6th, 2025

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Verified Customer

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Rita Smith

Everyone at Sunrun have been very helpful from start to finish. Everything was done quickly and with quality workmanship.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Rita! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Stephen Clark

Just got my panels installed and the service and the speed was amazing. So far it's been awesome doing business with Sunrun. Thanks

3 months ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Stephen! We appreciate you taking the time to share your experience during this process. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Brian Lavigne

I have been thrilled so far with the entire process. From sales to install to customer service Sunrun has been top notch!

3 months ago

Reply from Sunrun

Brian,your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 24th, 2025

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Verified Customer

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Philip Sutter

They upgraded my electrical and replaced my roof as part of the solar install 2 years ago. Everything works great and tax refund came through as promised.

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, Philip! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 19th, 2025

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Verified Customer

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Like Gao

Everything went well with my Sunrun project, from the initial contract and the final connection to the grid. The field workers were very professional so was the coordinators.

5 months ago

Reply from Sunrun

Like Gao, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 23rd, 2025

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Verified Customer

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Donald Ericksen

The sunrun group did a great job with installing our solar panel ,we have had solar for about four years .maintaince free except a wash every 6 months best decision we made highly recommend the sunrun group

6 months ago

Reply from Sunrun

Thanks for your review, Donald! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 21st, 2025

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Verified Customer

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Joshua Seigler

Sunrun has proven to be a great way to insulate myself from the rising cost of electrical supply and transmission. Their terms, customer service, and installation all exceeded my expectations.

6 months ago

Reply from Sunrun

This is awesome, Joshua! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jan. 11th, 2025

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Verified Customer

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James Rouse

This company knows what they’re doing when it comes to solar cells. They even take the time to stay in contact with you. Know other company does that Great solar cell company.

6 months ago

Reply from Sunrun

Your review brightened our day, James! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jan. 3rd, 2025

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Verified Customer

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William Dokey

One of the best home upgrade options out there. Dropped my monthly electric bills to approximately $20. Without solar my summer AC bill here in Las Vegas would easily exceed $350. Extremely satisfied Sunrun customer.

6 months ago

Reply from Sunrun

Thanks so much for sharing, William! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks

Jan. 3rd, 2025

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Verified Customer

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Maria Olivas

I had lots of questions about the installation and they were all answered in a very timely manner. In addition, I was kept aware of the progress of the installation and connection process.

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Maria! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Vincentella Montanarello

They are a superior organization with extraordinary team at there side The communication skills above anything you would expect. Everyone involved with your account will call, text or message you every step of the way.

7 months ago

Reply from Sunrun

Thanks for your review, Vincentella! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Steve Lamar

I've had my solar system from SunRun for over 7 years now. I'm very happy with how it has saved me a lot on pge bills! The company has improved very much in the last few years and I am very satisfied with them.

7 months ago

Reply from Sunrun

Thanks for your review, Steve! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Kathy Huels

Sunrun was the easiest company i have ever worked with. They have also cut my electric bill by 80% . i could not be happier with their service and the results have benn im saving money!

7 months ago

Reply from Sunrun

Thanks for your review, Kathy! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Jack Schufreider

Everything from the sales to the installation process was excellent. Product handles the big hail storm of 2023 perfectly. Had to replace my roof, but the solar panels were not damaged.

7 months ago

Reply from Sunrun

We are so happy to hear that you are satisfied with our products, Jack! Thank you for taking the time to share your experience with others.

Dec. 17th, 2024

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Verified Customer

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Juan Aguirre

This company is the best their customer service and their people are amazing ,I have no regrets I’m saving around 300 a month in electric bill , overall happy customer here

7 months ago

Reply from Sunrun

That’s fantastic, Juan! It’s wonderful to hear how much you’re saving, and we’re thrilled you’ve had such a positive experience with your system.

Dec. 17th, 2024

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Verified Customer

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Anthony Laudate

Everything was great from start to finish! They kept me informed throughout the process and let me know how it works! I recommend SunRun to all the people I come in contact with.

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Anthony! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Alex Garcia

Sunrun is a great company. Not only did they give me a great deal on my solar panels, they also updates my electrical panel at no cost. I would definitely and have referred my friends and family about them.

7 months ago

Reply from Sunrun

Alex, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Megan A

Cole was great educating us on our first solar system in California. It worked so well we contacted Cole again when we moved to Nevada. The solar system is working great here, too.

7 months ago

Reply from Sunrun

This is awesome, Megan! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience in two states! Thanks for going solar with us!

Dec. 2nd, 2024

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Verified Customer

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Tommy Thomas

The Company did an amazing job from start to finish to complete the project. Timetables were pretty accurate and customer communication was very good. My wife and I are very pleased with the choice to go solar.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tommy!

Dec. 2nd, 2024

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Verified Customer

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Angel Ramos

Been great having them, I’m not worried about maintenance and I’ve seen a steady production on the panels. The install was solid and fast. And about $100- $380 cheaper than what I would’ve been paying with Edison.

7 months ago

Reply from Sunrun

Thanks for your review, Angel! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Nov. 26th, 2024

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Verified Customer

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Wayne Ayudan

Loved the overall experience from the beginning to end of the process. Was always kept updated throughout the process and employees were very informative and helpful. The work from installation to completion was excellent.

7 months ago

Reply from Sunrun

Thanks for your review, Wayne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 22nd, 2024

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Verified Customer

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John Roberts

SUNRUN has always been there to answer questions or resolve my issues. I don’t get that kind of customer support from some other companies. I also enjoy knowing that my calls will not routed to an overseas call center.

8 months ago

Reply from Sunrun

We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 15th, 2024

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Verified Customer

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Douglas C Pence

Product and service of Sunrun is unmatched. We just had them install on a second house and are delighted with the results. Who would be unhappy with saving 500 dollars a month over the summer?

8 months ago

Reply from Sunrun

This is awesome, Douglas! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 13th, 2024

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Verified Customer

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Ellie Uy

Though we decided to hold off on getting solar right now, still want to thank Jared for assisting us with the consultation. He was honest, helpful and knowledgeable. Highly recommend him.

8 months ago

Reply from Sunrun

Thank you for taking the time to share your experience with Jared. Please consider us in the future if you decide to go solar!

Oct. 29th, 2024

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Verified Customer

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Mariel Ramirez

Pleasant and professional from the beginning of him knocking on the door. Very reassuring and able to have us ease with the information and details of the services provided through Sunrun. He definitely made us believers.

8 months ago

Reply from Sunrun

Mariel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Oct. 29th, 2024

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Verified Customer

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Valerie

It has been fine, I haven't had a need to talk with anyone. For a while I was not able to get on the app but have since been on it. I wish it would show me how much electricity we have generated and how much we have used.

8 months ago

Reply from Sunrun

Valerie, your review brightened our day! We aim to provide you with the best solar service possible, and we're delighted to hear that you had a good experience. Our app team is always taking suggestions for new ideas, we've passed this along to them!

Oct. 29th, 2024

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Verified Customer

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Joni Huerta

I have been very satisfied with the savings

2 weeks ago

Reply from Sunrun

Thanks for your review, Joni! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 3rd, 2025

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Verified Customer

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Todd Blue

Great customer service. Great company for Solar.

2 weeks ago

Reply from Sunrun

Thanks for your review, Todd! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 3rd, 2025

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Verified Customer

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Michael Gunn

Excellent service. Used Costco to get set u

2 weeks ago

Reply from Sunrun

Thanks for your review, Michael! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 3rd, 2025

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Verified Customer

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Li Xu

The staff is very good, conscientious and patient.

2 weeks ago

Reply from Sunrun

This is fantastic to hear, Li! We are thrilled to hear that you are enjoying the benefits of going solar. We appreciate your decision to choose sustainable energy and are here to support you every step of the way.

Jul. 3rd, 2025

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Verified Customer

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Michael Klahn

Friendly, professional service, completed in one day.

3 weeks ago

Reply from Sunrun

Michael, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jun. 27th, 2025

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Verified Customer

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Elva Magallon

They were very good and always communicate

4 weeks ago

Reply from Sunrun

We're thrilled you had a good experience, Elva! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 24th, 2025

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Verified Customer

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Howard

It took longer than it should have, but to be fair, the LADWP isn't known for being fast or efficient. The required new power panel had to be changed, as well as the placement/layout of the solar panels, which could be blamed on the project manager or coordinator, but the various LADWP inspectors can also be blamed for not communicating these required changes MUCH FASTER! I tried to be fair and considerate that the COVID-19 pandemic wasn't over at the time, but this excuse only goes so far!

9 months ago

Reply from Sunrun

We truly appreciate you taking the time to share your experience, Howard. We are so sorry to hear that it took longer than expected to activate your system, and for that, we sincerely apologize. If you are experiencing any issues, please send your service address to resolutions@sunrun.com so we can help you further. Thanks!

Oct. 16th, 2024

Sunrun Reviews