Sunrun: Read 4,243 User Reviews From Real Homeowners

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Verified Customer

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Sheila

We got solar 3 years ago. We are happy to give Khelin a 5 star review now that we have solar for a few years already. We are saving a lot of money every year because of solar. Khelin is always reliable whenever we need him or have any questions after we already got our solar system. We highly recommend working with Khelin if you want a great solar experience.

4 months ago

Reply from Sunrun

Thank you Sheila! We love hearing from our customers who have been with us for years, and we're so glad that you're continuing to see savings. It's wonderful to know Khelin has been such a great resource for you. Thank you for being part of our Sunrun family!

Feb. 25th, 2026

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Verified Customer

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Melissa Carballo

Mi experiencia con Juan Arjona como miembro de sunrun es 10/10 . Ya que desde el principio siempre fue claro con todas nuestras dudas y siempre estuvo con nosotros durante el proceso. Y despues de que terminó las instalaciones de los paneles sigue en contacto con nosotros ayudando en todas nuestras preguntas. Y siempre está disponible para atender nuestras llamadas. Gracias Juan por ser un excelente persona

4 months ago

Reply from Sunrun

Gracias por compartir tu atenta reseña, Melissa. Nos alegra saber que Juan brindó una comunicación clara y un apoyo constante de principio a fin. ¡Agradecemos que te hayas tomado el tiempo para compartir esto!

Feb. 20th, 2026

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Verified Customer

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Clark Cook

Sunrun came to the house gave me a great estimate with a great price and that’s why I decided to go with Sunrun since then my electric bill has been the hook up charge. That’s Nevada energy charges and that’s it. I haven’t had to pay a dime for electricity other than my lease payment to Sunrun I’m very happy and would do it all over again.

4 months ago

Reply from Sunrun

Thank you, Clark! It's great to hear you're happy with your decision and seeing the benefits firsthand. We are thrilled to hear that your electric bill has stayed low and predictable. We're grateful you chose Sunrun!

Feb. 20th, 2026

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Verified Customer

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Gary Newton

I got my first solar system back in 2022 without batteries. I move around in my wheel chair and need my lights to work 24/7. I experienced power outages for 3 days last year. I asked around for help and was referred to Mr. Khelin Young. He helped me get a second solar system with 3 Tesla batteries to make sure I have enough power and batteries to cover future black out. Khelin's been there for me every step of the entire process. He also helped me with my Tesla batteries rebate. Thank you for all your help!

4 months ago Edited February 20, 2026

Reply from Sunrun

Hi Gary, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Khelin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Feb. 19th, 2026

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Verified Customer

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Cathy Root

I'm so glad I went solar with Khelin at Sunrun two years ago. Since then I've seen all my neighbors had power outages for 3 consecutive days except me. Some of my neighbors stop by for some hot coffee. Because of the power outages, I was able to refer a bunch of them to Khelin to get solar. Now they are also protected. Thank you Khelin for helping me and my neighbors!!!

5 months ago Edited February 25, 2026

Reply from Sunrun

Hi Cathy, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. It's great to hear that solar has helped you save money and that Khelin has been there every step of the way. Thank you so much!

Feb. 17th, 2026

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Verified Customer

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Aaron Waters

Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.

5 months ago

Reply from Sunrun

This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 28th, 2026

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Verified Customer

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Robert Downey Albany, New York

The product works and when challenges arise SunRun steps up to work with the homeowner.

1 week ago

Reply from Sunrun

Thank you for sharing your feedback, Robert! We're so glad to hear your system has been performing well and that our team has been there to support you when needed. Thanks for being part of our Sunrun family!

Jul. 7th, 2026

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Verified Customer

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George Jasso

I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.

6 months ago

Reply from Sunrun

We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 9th, 2026

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Verified Customer

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Kathleen Mcguinness Hicksville, New York

The company approached me his name was Frank I still call him on occasion very nice knowledgeable reassuring

2 weeks ago

Reply from Sunrun

We're thrilled you had a good experience, Kathleen! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 7th, 2026

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Verified Customer

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Zandy Lord Providence, Rhode Island

One of the best decisions I’ve made! I haven’t had a single electric bill since purchasing my system 🤗

2 weeks ago

Reply from Sunrun

We're thrilled to hear your system has made such a difference, Zandy! Thank you for choosing Sunrun and for taking the time to share your experience!

Jun. 30th, 2026

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Verified Customer

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Duncan Sandersfleming Needham, Massachusetts

I think someone recommended Sunrun. The panels have been no problem so far for about maybe 8-10 years.

2 weeks ago

Reply from Sunrun

It's wonderful to hear your system has been performing great over the last 10 years! Thank you for sharing your experience and for being a valued customer!

Jun. 30th, 2026

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Verified Customer

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Cecelia Garcia Willard, New Mexico

Had a rep come to the door and explain the process and how solar panels can impact my electric bill by lowering my cost.

3 weeks ago

Reply from Sunrun

Thanks for your review, Cecelia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 1st, 2026

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Verified Customer

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John Zarrella Torrington, Connecticut

We have contracted with Sunrun twice since 2015 and have been pleased working with their talented team. Same company with the same results!

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2026

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Verified Customer

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Eddie Eagle Spirit San Jacinto, California

Team Sunrun is ALWAYS a smart move in the positive! 💛💛💛 Truly appreciate you guys!!! ✨️✨️✨️ Semper Fi 🫡🫡🫡

1 month ago

Reply from Sunrun

Thank you for your kind words, Eddie! We're happy to know you're enjoying our services and saving money!

Jun. 13th, 2026

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Verified Customer

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Jannette Zuniga Atascadero, CA

Sales and service was very professional and fast. The install team went out of their way to help and explain each step of the way.

1 month ago

Reply from Sunrun

Hi Jannette, thank you for your kind feedback! We're glad to hear the sales and installation team helped make this a smooth experience and took the time to explain everything along the way. We appreciate you choosing Sunrun!

Jun. 13th, 2026

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Verified Customer

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Justin Los Angeles, California

Matt was amazing to work with. He made the whole process seem seamless. We are so excited for what this will do for our family.

1 month ago

Reply from Sunrun

We're really happy to hear Matt was easy to work with and helped make this entire process seamless for you. Thank you so much for choosing Sunrun as your trusted solar and storage provider, Justin!

Jun. 13th, 2026

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Verified Customer

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Patrick Torralba Bakersfield, CA

Wanted to go solar due to high bills during summer in Bakersfield. Was lucky enough to meet Jhovany and he was able to get the process going.

1 month ago

Reply from Sunrun

Thank you for your review, Patrick! We're happy to hear Jhovany was able to help get your solar journey started and provide a wonderful experience. Welcome to the Sunrun family!

Jun. 12th, 2026

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Verified Customer

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Zackary Michael Bouhaben Portland, Oregon

Made getting solar ridiculously easy. Very kind people and having great functioning solar is so nice for the electricity bill!

1 month ago

Reply from Sunrun

Thanks for your review, Zackary! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 9th, 2026

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Verified Customer

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Edgar Galindo Madera, CA

A good, trustworthy company, and easy to manage in the app and installation. Joe did an amazing work with the paperwork. -EG

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Edgar!

Jun. 9th, 2026

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Verified Customer

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Daniel Walker Palm Springs, CA

The team at Sun Run did exactly what they said they were going to do. Everything was done professionally and right on schedule.

1 month ago

Reply from Sunrun

Daniel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 9th, 2026

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Verified Customer

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Melissa Soule Bloomfield, Connecticut

After meeting with several companies, SunRun explained everything best and was interested in what I wanted (not giving me a set sales pitch).

1 month ago

Reply from Sunrun

Your review brightened our day, Melissa! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 9th, 2026

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Verified Customer

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Andrew Lopez Rocklin, California

It was legit and reasonable prices Alita is very knowledgeable and will answer questions always explaining how the process works

1 month ago

Reply from Sunrun

Thank you so much for your review, Andrew! We're really happy you found our prices reasonable and that Alita was there to help explain the process in detail for you. Thanks for going solar!

Jun. 2nd, 2026

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Verified Customer

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Evelyn Dreo Valley Springs, California

Bill is the absolute best!! He came out to my house for something that wasn’t solar!! You can count on him! Very helpful and I’m happy I got to meet such wonderful people!! Hands down!! You will be impressed

2 weeks ago Edited July 17, 2026

Reply from Sunrun

Your review brightened our day, Evelyn! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 1st, 2026

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Shelly Selenica Orlando, Florida

Many friends and neighbors referred me to the quality and value of this company’s devotion to bettering our lifestyles!! I’m a believer and so very comfortable literally and figuratively!! Thanks Sunrun

2 weeks ago

Reply from Sunrun

This is awesome, Shelly! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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Jorge Ramirez Valley Springs, California

Very helpful and knowledgeable… love my new solar and batteries system… oh and they did a bad ass and clean job… thank you David for your amazing customer service… very cool

2 weeks ago

Reply from Sunrun

Thank you for sharing your incredible review, Jorge! It's wonderful to know you're enjoying your system and storage setup and that David and the installation team delivered a great experience. Thank you for choosing Sunrun!

Jun. 30th, 2026

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Diana CURIEL Gilroy, California

We are very happy with the service and the work, especially with the staff; Josué explained everything and helped us throughout the process, and he stays in touch in case we have any questions. 👍

3 weeks ago

Reply from Sunrun

We truly appreciate you taking the time to share your experience, Diana! It's great to hear Josue helped explain the process in detail and has continued to support you if you have questions. Thank you for choosing Sunrun!

Jun. 30th, 2026

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Jean Gomez Los Angeles, California

Great service! Promptly answered all questions as they arose, always professional and pleasant, always working to find you the best deal for your situation. Very pleased with negotiations. Highly recommend 👍👍

3 weeks ago

Reply from Sunrun

Jean, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 1st, 2026

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Sophia Detroit, Michigan

Colby is amazing to work with! Very knowledgeable, honest, and kind. He really sets his customers up for success and made the whole process stress-free. Highly recommend working with him!

4 weeks ago

Reply from Sunrun

Thanks for your review, Sophia! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Joanne Rutter Dallas, Texas

Was very impressed with sales employee’s presentation to my son, Jim, and me. My late husband did not want to install solar for fear of tiles on roof being broken AND only one was! The whole project was done professionally, carefully amazingly! Very grateful 🤗

2 months ago

Reply from Sunrun

This is awesome, Joanne! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 20th, 2026

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Verified Customer

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Gregory Maxwell Budd, Illinois

I am very happy with my solar panels, the savings is unmatched ! When I didn't have total understanding how solar works, Sunrun took the time to explain.

2 months ago

Reply from Sunrun

Gregory, we're so glad to hear you're enjoying the savings and that you've enjoyed having your system. Thank you for taking the time to share your experience!

May. 5th, 2026

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Verified Customer

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Christine Miceli Los Angeles, California

The team was efficient and informative and helped me through every step. The customer service was top notch. Everyone super friendly. The system is awesome.

2 months ago

Reply from Sunrun

Thank you so much for your review, Christine! We're really happy to hear our team was informative and there for you every step of the way. It's great that you're enjoying our services and system. We appreciate you choosing Sunrun as your trusted solar and battery provider. Thanks!

Apr. 24th, 2026

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Rebecca I Grim Paso Robles, CA

They were professional, thorough and did an amazing job setting proper expectations. The consultation was easy and taught me a lot about how they would design the system to work best for my situation, and it cut my bill from $700 in the summer to just over $300! So far the batteries have also protected me against two blackouts.

1 month ago

Reply from Sunrun

Thanks for your review, Rebecca! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Sarena Han Upland, CA

Job is well done, professional workmanship. Finally made the switch to solar after contemplating for a couple years. Austin explained everything clearly and made my husband feel comfortable to be on board as well. Highly recommend him, Austin is very knowledgeable.

1 month ago

Reply from Sunrun

Your review brightened our day, Sarena! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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John Thompson Capital Township, Illinois

I thought this was a review of Jaimie Myers. For a review of Sunrun send me another request. Jaimie M. has been a joy to work with. Actually, it's been nearly no work for me. Jaimie and her associates have done all the work. I've been home when needed and just awaiting the city and power company inspections and permission to power on the system.

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, John!

Jun. 23rd, 2026

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Pat Chesmer Ashford, Connecticut

Colby knocked my door and was very professional, friendly, and informative. I googled SunRun and found they were a strong , reputable company and no third party contractors. I knew this was the solar company I wanted to work with.

1 month ago

Reply from Sunrun

This is awesome, Pat! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 16th, 2026

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Steven Hunt Honolulu, Hawaii

Nik E. made the Sunrun installation process easy to follow and virtually seamless. He helped with the initial rooftop layout and connected me with all the support staff to be as efficient as possible. There was never any hard-sell pressure to purchase, just simple mater of fact cost-benefit reasons to consider a Sunrun system.

1 month ago

Reply from Sunrun

Thanks for your review, Steven! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2026

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Janelie Gonzalez Bakersfield, California

I chose Sunrun because they gained my trust from the very beginning. Abe was straightforward, honest, and knowledgeable throughout the entire process. His dedication and willingness to answer my questions made me feel confident in my decision. I appreciate the transparency and professionalism that Sunrun provided.

1 month ago

Reply from Sunrun

Thank you for your wonderful review, Janelie! We're thrilled to hear Abe was transparent and helped guide you through the entire process. We'll be sure to share your kind words with him, thanks!

Jun. 12th, 2026

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Probir Datta Cypress, CA

Austin is awesome! Told him exactly what I wanted. Took him only 8 days to get my project to installation. Crew did a great job as well, very professional. Thank you so much Austin, highly recommend you to my family and friends.

1 month ago

Reply from Sunrun

Thanks for your review, Probir! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 9th, 2026

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Salvador Gonzalez San Bernardino, CA

The whole process from start to finish was smooth fast and easy with Sunrun. Austin M. made everything go smooth and gave me the best price out there, I’m also happy with the installation install crew did a great job everything came out clean will definitely recommend to my family members!

1 month ago

Reply from Sunrun

Thank you for taking the time to share this, Salvador! It's great to know this process was smooth from start to finish and that Austin and the Installation team made this a positive experience for you. We really appreciate your recommendation!

Jun. 2nd, 2026

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Abigail D Eagleton Vista, California

I was truly satisfied with the service. He was always available whenever I needed , showed great patience, and provided excellent attention. I truly felt valued as a client, and their dedication made the whole experience smooth and reassuring. I would definitely recommend him to anyone!

1 month ago

Reply from Sunrun

Thanks for sharing this with us, Abigail! We're really happy to hear our team helped make this entire process smooth and that everyone you worked with was patient and reassuring. Thanks for going solar with Sunrun!

Jun. 2nd, 2026

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Verified Customer

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Ihsan Christie

I have been interested in getting solar panels for a while. I signed up for a meeting at my local Lowe’s. The process was smooth with the support of everyone on the team guiding me.

3 months ago

Reply from Sunrun

Thank you, Ihsan! We're glad to hear the process felt smooth and that you felt supported during the entire process. We appreciate you choosing Sunrun as your provider!

Apr. 18th, 2026

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Verified Customer

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George Mcquillister

SunRun didn’t oversell… Irving wasn’t pushy at all. He helped me understand the different options and worked with me to plan out our system to best meet our electrical needs.

3 months ago

Reply from Sunrun

Thank you for sharing, George! It's great to hear Irving took the time to walk you through your options and made sure to find a plan that best fits your needs. Welcome to the Sunrun family!

Apr. 17th, 2026

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Verified Customer

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Sheri Brice

I chose Sunrun due to the advice of my father, who always does his homework. Dots his eyes and crosses his t’s ,previous to me getting solar panels and installed my father had dealt with Sun Run for five years

3 months ago

Reply from Sunrun

Thank you, Sheri! It means a lot that you trusted us, and we're so happy that you and your dad have had a great experience. Thanks for choosing Sunrun!

Apr. 17th, 2026

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Verified Customer

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Teresa Tatom

I chose to work with Sunrun because my nephew and Antonio Pennyman was able to make me understand the benefit of having the solar panels and the cost savings that I would realize once having them installed.

3 months ago

Reply from Sunrun

Thank you so much for sharing, Teresa! We're happy to hear your nephew and Antonio were able to able explain the benefits and cost savings of going solar with Sunrun. We really appreciate you choosing us as your solar provider.

Apr. 14th, 2026

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Verified Customer

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Vickie Cataldo

They were very helpful and accommodating. Unfortunately we were unable to have a system installed due to too many trees and too many skylights on my house. But they tried! Several Interactions of plans, but none worked. No fault of SunRun, just the way it is. I think they have great customer service.

3 months ago

Reply from Sunrun

Thank you for sharing, Vickie! While we're sorry we couldn't move forward with the installation, we're glad our team was able to provide a positive experience during this process.

Apr. 11th, 2026

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Verified Customer

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Daniel Chaslow

Happy I went with a company that I feel confident and trust.I mean this company and it's employees were taught correctly how to do bussiness and treat their customers in the way we all would like to be treated.

3 months ago

Reply from Sunrun

Thank you for your kind words, Daniel! We're so glad to hear you are confident in your decision and had a great experience with our team. Thanks!

Apr. 11th, 2026

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Verified Customer

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Linwood Jordan

Choice was made after a few good conversations with representatives of the company. Professional and well versed with exceptional knowledge of the company and it’s provided services.

3 months ago

Reply from Sunrun

Thanks for your review, Linwood! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Peter Vranes

I applied for the Grid program and Sunrun supplied all the panels and all needed parts. I’ve had the for about 3 years and have never had any problems whatsoever with the panels. Everything works perfectly.

3 months ago

Reply from Sunrun

Your review brightened our day, Peter! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Apr. 10th, 2026

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Verified Customer

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Quincy Mosby

The entire installation process was explained by the technicians explained everything as they went. My salesman took the time to explain the entire project from start to finish

3 months ago

Reply from Sunrun

Thanks for your review, Quincy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Michael Cosenza

I appreciated Flavio. Genuinely nice guy. The company itself was very professional. The only problem I had was the agreement between PG&E and the Sunrun were the agreement between them and me wasn’t filled out properly and delayed full use for almost a year. Any broken tiles were replaced and clean up was perfect along with quality installation!

3 months ago

Reply from Sunrun

Thank you for sharing your story, Michael. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

Apr. 10th, 2026

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