Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
April L Lindevald Union City, NJ
We wanted to have solar for economics and care of planet, but could not afford a system. Sunrun made it easy to get on board. They assessed our property, and installed panels, which seem to have been maintenance -free for years. Our savings are moderate, but real, but we feel good to be contributing to the effort to shift energy to sustainable sources. Our monthly payments are easily deducted from our bank, and increase in small amounts year by year exactly as promised. Each month we get e-mails clearly describing the efficiency of our system and how much carbon it saves, and any time we have had an issue or question, (such as refinancing our mortgage) we have dealt with cheerful and expert customer service who helped us swiftly. We are very happy with our relationship with Sunrun after some years of signing on. At every step they delivered as promised and offered excellent support.
2 years ago
Reply from Sunrun
We're thrilled you are having a good experience, April! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 25th, 2023
Verified Customer
Review Source
Earle
I think the the the girl who told me about SunRun was very good and she explained everything to me and how much money I would save and that was the right choice. The gentleman came over here, put it up in a speedy time. I think it only took a couple of days. It was great experience. They put it up and and it was not complicated for me to be able to clean it or anything else. It gets pretty clean pretty quick. But I think it could have been a lot easier if they didn't put that white material at the bottom of each panel because it doesn't get cleaned too well. But actually it's very good. I think my roof is going to be have to be done probably in the next two or three years and they're going to have to remove the solar panels. And that's going to be a little costly I think.
2 years ago
Reply from Sunrun
We're thrilled you had a good experience, Earle! We really appreciate you taking the time to share your feedback and use this information to continue to improve your solar experience. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 29th, 2023
Verified Customer
Review Source
Lori J
Phillip, our SunRun Representative is fantastic, he answered all our questions, he makes sure everything is going good with us, and he even periodically stops by to see how we're doing and how we like our solar. Once they put the solar up, it was fast and it was efficient and they were great about cleaning up anything in the yard. The guys were just superb. We have not had any problems and we're loving our no ComEd bills. We used to pay $250 a month for ComEd, now we don't. They're absolutely trustworthy. I'm very pleased with them and the customer service and the way that they treat us afterwards. We're not just forgotten, they still check up on us. It it's just amazing. It's there, it's not just making a sale and goodbye, you're part of the family.
2 years ago
Reply from Sunrun
We are so happy to hear that your representative, Phillip, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thanks so much, Lori!
Sep. 29th, 2023
Verified Customer
Review Source
William
They were very, very informative, supportive and I had already made the decision. So it was a very simple matter of just arranging the installation. The date was selected. I was asked to trim a few branches from some trees that are around my property and their truck with the crew with the equipment arrived and they spent most of the day, installing the panels, getting the battery in, laying the cable the the pipe, the the ductwork for the cables, and mounting the control equipment on the on the side wall. It was a pretty straightforward process. They were very respectful and responsible. I pay 100 bucks a month and I don't have to worry about it.
2 years ago
Reply from Sunrun
Thanks for your review, William! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 29th, 2023
Verified Customer
Review Source
Mark
Well, I'm into my third year already and I haven't had any problems with the equipment, it has been working flawlessly. In fact, it seems to be getting better with age. Now I don't know if that's possible, but I tell you what, I've sure been getting a lot of rollover. I've been producing still a lot like crazy, so that's awesome. I've been very happy with the lease agreement and the payments have been more than acceptable. It's been fantastic. I've got 24 panels on my small roof, and I just I love it. It's working out really good. These guys were right on top of everything. Even when I initially had a problem with one of the brackets that held the panel, I needed it trimmed off because it was hanging out a little bit. They came right back, took care of it, no problem.
2 years ago
Reply from Sunrun
Thank you so much for your wonderful review, Mark! We are absolutely thrilled to learn that you are saving money with solar. Our mission is to simplify and enhance your solar journey, and having you as part of the Sunrun family brings us immense joy. Thank you for helping us create a planet run by the sun!
Sep. 29th, 2023
Verified Customer
Review Source
Jean Chugg california
2 years ago
Reply from Sunrun
We're thrilled you had a good experience, Jean! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 7th, 2023
Verified Customer
Review Source
Sean
Whatever problems that we came up against when doing the installation, they resolved them quickly and efficiently. I cannot believe how easy the project went and how smoothly it went, I've never experienced any contractor perform in the way the sun run performed. The process was incredibly smooth including things like minor details like replacing a stock when they put in they put in a new electrical panel there was issues with the roof they took care of that as well. I recommended them to my mother and she's also very satisfied. The sales staff and contractors are all amazing and I appreciate that the work was performed in a professional manner and everything was handled very smoothly and I really do appreciate having solar in my house.
3 years ago
Reply from Sunrun
We're thrilled you had a good experience, Sean! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 25th, 2022
Verified Customer
Review Source
Dennis L Sr Aurora, CO
All the pricing was pretty much even, but the customer service starting with the sales rep and all the way through the process has been top notch. Everyone is kind and knowledgeable. It was like I was the only customer and they want to make sure everything went right through. The installation went without a hitch and was a lot faster than I thought it was going to be. It was very hands off. I didn't have to do anything, it was just too easy. Everything works perfectly. I've had no issues and it's very eays to understand the app when you're looking at the power or what you're using. Everything is user friendly. Specifically Brandon, my service rep, has been outstanding in this process and I really depend on him. He finds out answers to my questions in a timely manner and get's back to me so he's a top notch employee.
5 years ago
Verified Customer
Review Source
Ferris Chicago, IL
SunRun was able to answer all my questions. The showed me examples of work that they had done. They made sure I had information about solar panels and solar savings. They were quit thorough. The installation process was flawless.They were on time and very respectful of my home. They showed me what they had done after they finished. Everything works the way that it should. Customer service is excellent they are reliable and they're prompt in responding to your calls. About the equipment. The panels are on my roof and we had a horrible storm and I was concerned because my neighbor had pieces of their roof fly out but I had no incident. The other cool thing about SunRun is I had a small stipend for referring other customers to them. I referred them because I thought the service was nice and really didn't expect anything but I thought that was a nice touch.
5 years ago
Verified Customer
Review Source
Darnell Houston, TX
They're very consistent, thorough, and follow through. The Installation process went very well I think they finished even a day ahead of schedule. Of course being inside the home it's understandably noisy within them banging on the roof however I'm very pleased with the end results. From what I've seen the quality is excellent it performs well. I've seen other systems throughout the different communities and whatnot and different places of business I just like the look and the design of the SunRun system. It's been great. Texas suns are monstrous with the heat but the sun is working in my favor.
5 years ago
Reply from Sunrun
We're thrilled you had a good experience, Darnell. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Douglas Poway, CA
They were at Costco and Costco stands behind what they sell at their store. They came out and did the measuring and they came and installed it and took a couple of days and then we had to wait for inspection so everything pretty much went as we were told ahead of time. There was one problem, they came out and fixed it but they didn't fix it immediately it was a few days and we weren't sure what was going on but other than that it was great and they took care of it. Everything has gone really well and for the first year we had a bill of a hundred and thirty dollars but we didn't install it until one month into the year so we're pleased.
5 years ago
Verified Customer
Review Source
Robin Henderson, NV
I'm a Costco member and I made an appointment with them and when they came out to my home, they were very courteous, on time, and were very knowledgeable. I've had a few issues along the way, but they called me back right away or emailed me back right away and were able to take care of any complications so that's very good customer service. The installation was very smooth and quick. All the gentlemen who did the service were courteous, very friendly, and very nice. They put it up in no time and explained everything to me when I needed to look for it. It was a really good experience. The equipment they put in the box on the side of the house and it's very easy to read the instructions. Everything that they've done has been very well handled. They've been very honest from the beginning.
6 years ago
Verified Customer
Review Source
Veronica
They kept me apprised of every step of the process and it made it incredibly easy and smooth for me and for my solar panels and power in a very quick time frame. Everything was planned ahead of time and scheduled. They showed up on schedule and everything was done within a couple of hours. It looks great and they cleaned everything up and it was beautiful. Our town inspector came out to take a look and they were very impressed with the amount of solar power the panels were collecting when it was still early in the season, in early March, and that to me was a really good time. These were really great technology.
6 years ago
Verified Customer
Review Source
5 San Juan Bautista, CA
Everything went perfectly during installation. There wasn't a hiccup in the whole process. They were professional and courteous. They were on time and they got our job done quickly and I'm happy as a clam. They were quick about it and explained to me what they were doing. They told me exactly how long it would take. They were very professional, every single one of them. The system is working perfectly. We haven't had any glitches in the system and I'm very happy with it. We had sort of an unusual occurrence. The day they completely finished the installation, the technician had left and unbeknownst to me, the power went off, but I didn't think the system was working. So I called him and he came back.
6 years ago
Reply from Sunrun
Carol, thank you for sharing this experience we are happy to hear that everything went as planned. Hearing you are satisfied is what we love to hear and strive for. Welcome to the Sunrun family.
Feb. 20th, 2019
Verified Customer
Review Source
Paul Boys Sun City, AZ
Several of my neighbors had already used them so when we heard about them we asked for a rep to come over and give us a proposal. He was very knowledgeable, friendly, and not pushy at all, so we signed up for it. I had already bought a solar system for a previous house, so I knew that it could cost quite a bit of money. We really liked the option they gave us of not paying a lot of capital upfront for their equipment. They seem to have a pretty good system to keep you informed through the process. They either email or call on every step of the way. Their construction team was very efficient too and as far as I know they did their job right.
7 years ago
Reply from Sunrun
Thank you so much for the awesome feedback! We love hearing from our customers, it is very important for us as a growing company.
Apr. 5th, 2018
Verified Customer
Review Source
Dean Campbell Lexington, SC
I got interested in solar because I was getting high electrical bills. I had to do something to cut my costs so I went for it. The installation was done efficiently and faster than what I thought. It also had no cost, all I have to pay is the monthly fee. My contract is for 20 years, so for that time I don't have to worry about it. It has cut about 40% off of my electric bill already. The biggest problem that we ran into was with the Homeowners Association. They slowed everything down and stopped us from doing what we wanted to do in our home. I had to go 3 or 4 times and do all these things to get it all approved. I don't think they should even be involved, I mean, I'm putting up panels on my own house, it should be my own choice. Hopefully they can get the lawmakers involved and straighten things out. That way they may realize that, you know, it's the customer's choice to put things on their home. No one else should have to get involved or put up restrictions on what we can or can't do. It should be up to me not the HUAC.
7 years ago
Reply from Sunrun
Happy to hear, Dean C! Thanks! After all, making the switch to solar simple for you, and full of savings, is our aim! It's why, we're known for processing the fastest system installations and giving the best customer service. So thrilled you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun
Apr. 5th, 2018
Verified Customer
Review Source
Ryan Graff
SunRun’s reps and techs have been consistently helpful, honest, and on task. Would happily recommend them.
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, Ryan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 18th, 2025
Mikeala Sunshine
It's been a seamless transition from my former electric service provider to Sunrun. Great customer service and professionals from Bryan Davis my rep to the installers.
1 month ago
Reply from Sunrun
Mikeala, we greatly appreciate your positive feedback! It warms our hearts to know that Bryan and his team played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Nov. 8th, 2025
Homer Landreth
SunRun claims to monitor their system. My system was out of service for the better part of 2 months and they did not detect it. I did not observe my one bill from SRP was $550.00 until checking my bill for the current month and it was $615.00. Sun Run never discovered the problem, an electric company employee came to my house and said he was checking on a report. "He opened the breaker box and found the Solar main relay was completely melted into a blob of plastic. He called the issue into Sun Run. Three days later a Sun Run employee called me. I told him the problem and he asked me what size the relay was. Later that day they came out and changed the relay. The system worked again and my next billing was reasonable, however the next month was an out of sight $650.00. I called this in and after three days of getting "I will call you back phone message" I got an extremely disinterested lady who told me that there is a system wide replacement if the entire metal electrical panel for problems and mine will PROBABLY be the problem and we will have to get a permit to change it. When asked how long ? she said AS LONG AS 6 to 8 WEEKS BECAUSE THE LIST IS REAL LONG. When I pointed out that I am dealing with a failure and not a routing "get in line, she said she can't do that because "we treat all our customers fairly". So she and another manager don't dee why I think I need maintenance repair now and think I should stay inoperative and paying big electric bills until my name comes up on the long list.;
Homer Landreth
1 month ago
Reply from Sunrun
Hi Homer. We were able to locate your account. We are going to assign an Expert to your case. They do take a few business days to reach out to you, so please private message if you have any questions or concerns in the meantime.
Oct. 14th, 2025
Verified Customer
Review Source
Rhonda Franklin
Clear communication and support throughout the entire process. Looking forward to seeing the benefits of solar power soon.
3 months ago
Reply from Sunrun
Your review brightened our day, Rhonda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Aug. 27th, 2025
Verified Customer
Review Source
Arleen Dobravolksis
Im grateful to Sunrun for installing solar panels on my home, which has saved me money on running the air conditioner during hot weather
3 months ago
Reply from Sunrun
Thanks for your review, Arleen! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Aug. 19th, 2025
Verified Customer
Review Source
Kunal Das
3 months ago
Reply from Sunrun
This is awesome, Kunal! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jul. 30th, 2025
Verified Customer
Review Source
Susan Hart
Very easy company to deal with. From sales, installers to customer service everyone is very respectful and helpful throughout the process.
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Susan! We’re thrilled that you had a smooth and seamless process during process. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Aug. 14th, 2025
Verified Customer
Review Source
Ruben Gonzalez
We love our solar system works perfect and Sunrun is on top with maintenance checking constantly is in good standing and contact us when is check-up tine
3 months ago
Reply from Sunrun
Ruben, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Aug. 12th, 2025
Verified Customer
Review Source
Dennis Clear
My Sunrun solar system has saved me thousands of dollars. I end up most months returning excess electricity to the grid and it is the best investment I’ve ever made.
4 months ago
Reply from Sunrun
Thanks for your review, Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 26th, 2025
Verified Customer
Review Source
reg will
Im happy with my system and the response I get from Sunrun. I've heard some nightmare stories from friends who got taken advantage of by other companies.
4 months ago
Reply from Sunrun
Thanks so much for sharing, Reg! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Jul. 17th, 2025
Verified Customer
Review Source
Pa Mee Vang
The customer service experience has been positive. The text-based communication method is preferred over traditional phone calls due to its convenience.
4 months ago
Reply from Sunrun
We are happy to hear that you've had a pleasant experience, Pa Mee! Thank you for taking the time to share your experience with us.
Jul. 17th, 2025
Verified Customer
Review Source
Karen Dakari
Solar was setup quickly, the only delay was with PG&E.
Haven't had any issues. The panels are easy to clean and it has saved me a lot of money on my utility bills
5 months ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Karen! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Jul. 3rd, 2025
Verified Customer
Review Source
Jason Betts
Mr. Young was kind, thoughtful, and provided a great presentation on the solar system benefits and process. Everything was easy. Now I’m saving about $600 per month from not paying Edison. Thank you!!
5 months ago
Reply from Sunrun
Thanks for your review, Jason! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Jun. 6th, 2025
Verified Customer
Review Source
Derek Remillard
Sun Run did an excellent job getting my solar panels installed and operational. They took care of the communications between HECO and the installers. Friendly service, prompt responses to questions, and excellent pricing.
6 months ago
Reply from Sunrun
Thanks for your review, Derek! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jun. 6th, 2025
Verified Customer
Review Source
Angella Antone Warren
The Sunrun staff was fantastic—clean, efficient, and punctual. They showed up on time, were very friendly, and made the entire process smooth. I absolutely love my new Tesla ❤️battery!❤️
6 months ago
Reply from Sunrun
Angella, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
May. 24th, 2025
Verified Customer
Review Source
Froilan Pascual
Robert discuss everything to us in a very simple manner for us to be able to understand, preparation was thorough and was done on the assigned date and time. Extremely fast service and highly recommended.
6 months ago
Reply from Sunrun
Thanks for your review, Froilan! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 24th, 2025
Verified Customer
Review Source
Pete Lopez
Adam C and team are truly professional , from the beginning Adam laid out a concise and straight forward , very competitive proposal , and the team executed the plan , We are very happy with our experience and solar system.
6 months ago
Reply from Sunrun
Thanks for your review, Pete! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 12th, 2025
Verified Customer
Review Source
Tom Humphrey
I got a price from two other solar companies before I had sunrun come out to our home. I liked the price with Sunrun. Sunrun put the panels on different sides of your house, so you get the most efficient solar system.
7 months ago
Reply from Sunrun
Thanks for your review, Tom! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Apr. 10th, 2025
Verified Customer
Review Source
Rosa Hernandez
Su run team is great, we did have a couple of issues with the installers, but su run was great at resolving the issue. The team is good at communicating. We worked with Ajay, Ariel, and lastly Megan.
7 months ago
Reply from Sunrun
We're thrilled you had a good experience,Rosa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Kolby Crain
Sunrun has been an incredibly easy company to work with, I am going on almost 4 years with my solar panels from them with 0 issues and seamless service! It never seemed like it could be this easy to lower my electric bill.
8 months ago
Reply from Sunrun
Thanks for your review, Kolby! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Apr. 2nd, 2025
Verified Customer
Review Source
Gary Ford
The team ,from the office to the installation team were wonderful, polite and courteous. I'd recommend Sunrun 💯 percent to anyone. I have 26 panels and just installed a Battery. Price is great. Thank you Sunrun.
8 months ago
Reply from Sunrun
Thank you for sharing your experience, Gary! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Apr. 2nd, 2025
Verified Customer
Review Source
Sharyn Delano
From beginning to end, everyone I dealt with at Sunrun was very professional and helpful. They showed up on time and cleaned up after themselves. My system works well, I've had no problems at all and I love not owing PGE! Sunrun is a great company to do business with.
9 months ago
Reply from Sunrun
We're thrilled you had a good experience, Sharyn! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Mar. 4th, 2025
Verified Customer
Review Source
Rick Torres
I like the fact that now I don’t need to worry about blackouts anymore the last time Edison turned off my power it lasted 8 days and now not only do I make and store the electricity the system produces over 8 Kat hours goes back into the grid every day very cool
9 months ago
Reply from Sunrun
We're thrilled to hear that you are system and battery, Rick! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Mar. 1st, 2025
Verified Customer
Review Source
Rich O
Great representatives and great communication. The financing options and pricing options were great. I’ve been a customer for nearly two years now and I haven’t had a single issue. I’m glad I went with a large company like SunRun due to the warranty options over a smaller one.
9 months ago Edited February 16, 2025
Reply from Sunrun
Hello, we are so thrilled about the 5 star review you left us. We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com with your service address. Thanks!
Feb. 17th, 2025
Verified Customer
Review Source
Ernesto Hernandez
Been having my solar panels for a few years and it’s the best investment I made for my house. Neighbors come up to me to inquire and I feel like I work for SunRun after promoting them so well, now two of my neighbors have consider it and have converted to save energy by going with SunRun.
9 months ago
Reply from Sunrun
Thanks for your review, Ernesto! We're so happy to hear that you and your neighbors are saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Feb. 13th, 2025
Verified Customer
Review Source
Anita Hill
Kasen walked me through the process from the start to installation . When installation arrived they respected the property and Meghan completed the process with me and was courteous and responded to my calls immediately. I highly recommend Sunrun and all those I spoke to.
9 months ago
Reply from Sunrun
Anita, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Feb. 10th, 2025
Verified Customer
Review Source
Christine Austin
Customer service is exceptional. Any time you have a question or need clarification someone on the team reaches out with an answer. The installation of panels provides 90% of bill coverage during summer months. December through March with sun and weather limitations are regular energy bill is high though. Often around $600.00 per month.
10 months ago
Reply from Sunrun
Hello Christine! We are so thrilled about the 5 star review you left us. We were wondering if we had your permission to use it on our website. Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com with your service address. Thanks!
Feb. 5th, 2025
Verified Customer
Review Source
Kathryn Delgado
Sunrun is a great company, I love the app it's easy to use and I can check to see that my solar panels are working. I was informed recently through my email that my solar panels weren't working right, I forgot to clean them after the dust storm. I'm grateful for the reminder, now that my solar panels are clean again they are working great.
10 months ago
Reply from Sunrun
We are thrilled to hear that you are are happy with our app, Kathryn! Thank you for taking the time to share your positive experience with us.
Feb. 4th, 2025
Verified Customer
Review Source
Susan Hogan
We were not a fan of solar panels until a saw the electric bill from a family member. Ran his central air all summer and no electric bills (except the Sunrun fee to rent the solar panels). It convinced us to go solar with Sunrun. Keep cool and comfortable all summer.
10 months ago
Reply from Sunrun
Thanks for your review, Susan! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 31st, 2025
Verified Customer
Review Source
Steven Pardon
Our Sunrun panels belong to us. We purchased them. Sunrun stays in contact with us regarding the effectiveness of our solar panels. If there is an issue, they promptly provide a well-trained technician to troubleshoot. They take care of any irregularity in a timely manner.
10 months ago
Reply from Sunrun
This is awesome, Steven! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jan. 24th, 2025
Verified Customer
Review Source
Sue Hernandez
The installation process was seamless and 2 years ago I was notified that my backup battery had failed. I didn’t even know but their computer told them. They replaced the battery at no charge. The electric bills have been fractions of what they were. We are very happy with our decision to go solar with Sunrun.
10 months ago
Reply from Sunrun
Thanks for your review, Sue! We're so happy to hear that you're saving money with solar and having a positive experience. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 23rd, 2025
Verified Customer
Review Source
J Baxter
Sunrun has provided great service from the initial sale period through installation and operation. My initial consultant Jaqueline was over the top helpful and was looking out for my interests as a customer. And the App is easy to use.
10 months ago
Reply from Sunrun
J Baxter, we greatly appreciate your positive feedback! It warms our hearts to know that Jaqueline played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 21st, 2025
Verified Customer
Review Source
Laroyne Brown
I would like to say thanks to the Sunrun staff. I’ve been wanting to get solar for a long time. Thanks to the team Megan and Zach and all the workers. Thanks for making it so easy for me to allow me to go with your company. What an amazing experience. I’ve told all my friends as family. Thanks again!!!!!!
10 months ago
Reply from Sunrun
Laroyne, big thanks for sharing this with us! We’re over the moon to hear that Megan and Zach made the entire process seamless for you. Your engagement contributes significantly to our mission of creating a planet run by the sun. Thanks so much!
Jan. 17th, 2025
Verified Customer
Review Source
Patti Randall
Pleasantly surprised at how fast and efficient everything went in. We are extremely happy with the power outages because the two batteries were able to last 4 days before they were completely drained. Highly recommend the Sunrun team and their product!
10 months ago
Reply from Sunrun
Patti, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience keeping the lights on! Thank you for helping us create a planet run by the sun!
Jan. 13th, 2025
