Sunrun Reviews
9.9
Overall Score
Featured Review
Verified Customer
Review Source
Donald Caccamise Virginia City, MT
Outstanding performance with no technical issues or concerns.
We are very pleased with our purchase.
From planning, to creation, to installation, the process has been exemplary.
2 years ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 20th, 2023
Featured Review
Matthew Brady Fresno, CA
Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.
3 years ago
Reply from Sunrun
Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!
Mar. 14th, 2022
Verified Customer
Review Source
Eve Comstock
After having been approached by any number of solar power vendors i found they were mostly defeated by the challenges posed by my large and complicated house set up. It was my lucky day when I seeked out Sunrun after my friend raved about her installation. I’d like to point out that this was not a simple install specially having to work with UI in addition to the complicated set up here at my home but they persivered and followed through in a timely fashion and now imm thrilled to report on cast savings on my UI bill
3 days ago
Reply from Sunrun
Thank you, Eve! We're thrilled our team was able to navigate a complex setup and that it was completely in a timely manner. It's great to hear that you're saving money by switching to solar. Thanks so much!
Feb. 25th, 2026
Verified Customer
Review Source
Sheila
We got solar 3 years ago. We are happy to give Khelin a 5 star review now that we have solar for a few years already. We are saving a lot of money every year because of solar. Khelin is always reliable whenever we need him or have any questions after we already got our solar system. We highly recommend working with Khelin if you want a great solar experience.
3 days ago
Reply from Sunrun
Thank you Sheila! We love hearing from our customers who have been with us for years, and we're so glad that you're continuing to see savings. It's wonderful to know Khelin has been such a great resource for you. Thank you for being part of our Sunrun family!
Feb. 25th, 2026
Verified Customer
Review Source
Melissa Carballo
Mi experiencia con Juan Arjona como miembro de sunrun es 10/10 . Ya que desde el principio siempre fue claro con todas nuestras dudas y siempre estuvo con nosotros durante el proceso. Y despues de que terminó las instalaciones de los paneles sigue en contacto con nosotros ayudando en todas nuestras preguntas. Y siempre está disponible para atender nuestras llamadas. Gracias Juan por ser un excelente persona
1 week ago
Reply from Sunrun
Gracias por compartir tu atenta reseña, Melissa. Nos alegra saber que Juan brindó una comunicación clara y un apoyo constante de principio a fin. ¡Agradecemos que te hayas tomado el tiempo para compartir esto!
Feb. 20th, 2026
Verified Customer
Review Source
Griffin Hensley
I chose to go with Sunrun because of Khelin expertise in the industry. I’ve talked to multiple companies including So Cal Edison, and nobody was able to explain to me my electric bill, and why my current solar situation wasn’t working. Khelin was able to explain everything in great detail that was super easy to understand how I was being ripped off by Edison. He was able to give me the best deal out there, adding solar panels with 2 Tesla power walls to eliminate my electric bill. I’m so impressed with his professionalism and knowledge in the industry. I highly recommend him helping for your situation. It was the easiest process I’ve ever been through, stress free, and now I’m saving money. This was the best decision I’ve made and I’m so grateful that he reached out.
1 week ago
Reply from Sunrun
We're delighted to hear that your representative, Khelin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Feb. 17th, 2026
Verified Customer
Review Source
Mark Kolchin
My recent experience with was superb! Very professional and courteous and thorough and prompt in responding to my inquiries and dealing with a maintenance issue. I would highly recommend Sunrun to anyone who is considering the use of solar panels for their energy needs. They were tops from start to finish.
2 days ago
Reply from Sunrun
Thanks for sharing this, Mark! We're so glad our team provided professional and prompt support and was able to help with a maintenance issue. Your recommendation is truly appreciated, and glad that everything went smoothly from start to finish.
Feb. 25th, 2026
Verified Customer
Review Source
Jill Swann
It took a little while to get it all up and running but well worth the wait! The technicians we always friendly and knowledgeable. We had our first power outage last week and you wouldn’t know the power went out. Seamless transfer. The only one on the block with power!! Yay!!
1 week ago
Reply from Sunrun
Jill, we love hearing this! We're so glad the system performed seamlessly during the outage last week. Thank you for choosing Sunrun as your trusted solar and battery provider.
Feb. 20th, 2026
Verified Customer
Review Source
Nia P
My parents referred us to Khelin after they went solar with him. During our consultation for solar with Khelin, we understood why and signed up also. He was very professional and answered every questions and concerns we had until there was nothing left to ask. We had peace of mind moving forward with Sunrun. Thank you!!!
1 week ago
Reply from Sunrun
Thank you, Nia! We're so glad Khelin was able to provide a professional, informative experience and help you feel confident in your decision. Welcome to the Sunrun family!
Feb. 20th, 2026
Verified Customer
Review Source
Clark Cook
Sunrun came to the house gave me a great estimate with a great price and that’s why I decided to go with Sunrun since then my electric bill has been the hook up charge. That’s Nevada energy charges and that’s it. I haven’t had to pay a dime for electricity other than my lease payment to Sunrun I’m very happy and would do it all over again.
1 week ago
Reply from Sunrun
Thank you, Clark! It's great to hear you're happy with your decision and seeing the benefits firsthand. We are thrilled to hear that your electric bill has stayed low and predictable. We're grateful you chose Sunrun!
Feb. 20th, 2026
Verified Customer
Review Source
Gary Newton
I got my first solar system back in 2022 without batteries. I move around in my wheel chair and need my lights to work 24/7. I experienced power outages for 3 days last year. I asked around for help and was referred to Mr. Khelin Young. He helped me get a second solar system with 3 Tesla batteries to make sure I have enough power and batteries to cover future black out. Khelin's been there for me every step of the entire process. He also helped me with my Tesla batteries rebate. Thank you for all your help!
1 week ago Edited February 20, 2026
Reply from Sunrun
Hi Gary, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Khelin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Feb. 19th, 2026
Verified Customer
Review Source
Jose Garmendia
Sunrun has a good reputation in the residential solar space and provided a good economic alternative for installing a residential solar and battery system since the OBBB eliminated the 30% federal residential clean energy credit for systems installed after 12/31/25.
4 days ago
Reply from Sunrun
Thank you for sharing, Jose! We appreciate your thoughtful review and are glad Sunrun provided a great solar and battery solution for your home. Thanks for choosing Sunrun as your trusted solar and battery provider.
Feb. 25th, 2026
Verified Customer
Review Source
Aaron Waters
Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.
4 weeks ago
Reply from Sunrun
This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Jan. 28th, 2026
Verified Customer
Review Source
John Michalski
Austin M. was absolutely outstanding to work with. I already had a solar system on my property, but my energy usage increased significantly after adding a pool, converting from a gas furnace to an electric heat pump, and purchasing an electric vehicle. Austin took the time to clearly explain how adding additional panels along with four back up batteries would solve my high Edison bills, and he was 100% right.
His knowledge, professionalism, and attention to detail made the entire process smooth and stress-free. I was so impressed that I recommended him to my brother and several colleagues, and he set each of them up perfectly as well. Austin truly goes above and beyond—he’s the best sales rep I’ve worked with, and I wouldn’t hesitate to recommend him to anyone considering solar or battery upgrades.
1 month ago
Reply from Sunrun
Hi John, thank you for taking the time to share your experience. We're so glad to hear that Austin explained the benefits of adding additional panels and batteries to your system. Thank you for being part of our Sunrun family!
Jan. 22nd, 2026
Verified Customer
Review Source
Somsukdi
Austin M. did a phenomenal job from start to finish. He took the time to clearly explain why I was still getting billed by Edison even though I already had a solar system on my property, and he made everything easy to understand without pressure. Adding a second system with back up batteries was the perfect solution, and it gave me complete peace of mind knowing I'm protected from Edison's abnormal rate increases and frequent power outages. Austin was professional, knowledgeable, and genuinely looked out for my best interest. I highly recommend working with him. He will not ghost you after the initial sale signing, he is with you every step of the way and after installation to make sure your apps are set up properly.
1 month ago
Reply from Sunrun
Hi Somsukdi, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 22nd, 2026
Verified Customer
Review Source
George Jasso
I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.
1 month ago
Reply from Sunrun
We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Jan. 9th, 2026
Verified Customer
Review Source
Thomas Sheehan
I was looking into solar, and Sunrun seemed to offer the most. I've been with Sunrun since April of 2021, and everything has been smooth sailing. No complaints at all.
6 days ago
Reply from Sunrun
Thank you, Thomas! We're grateful you've been with Sunrun since 2021 and that everything has been running smoothly. Thank you for being a loyal Sunrun customer!
Feb. 25th, 2026
Verified Customer
Review Source
Sarah Fisher
I really like the consultant I worked with to primarily get our Solar installed. We had many issues with the install but after the first year things all leveled out and we have had no issues.
1 week ago
Reply from Sunrun
We are happy to hear the individual you were working with was able to help make your experience pleasant, Sarah! It's good to hear that you are no longer having any issues with your system. Thank you for sharing your experience!
Feb. 20th, 2026
Verified Customer
Review Source
Sherry Stiles
Brian has been very easy to get a hold of and quick to answer any questions I may have about my Sunrun account. Customer service has also been responsive.
1 week ago
Reply from Sunrun
Thank you for your review, Sherry! It's great to hear Brian and our customer service team have been responsive and helpful throughout this process. Thanks for being part of our Sunrun family.
Feb. 20th, 2026
Verified Customer
Review Source
Carol Anderson Pearson
After a false start of the electric box not connected we have since benefited from the lower electric bill. We also belong to a program I. California which has paid us for contributing to the grid.
Also Ethan from the call center walked me through getting the rewards.
1 week ago
Reply from Sunrun
Thanks for your review, Carol! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Feb. 17th, 2026
Review Source
Paterese Reynolds
I did solar a few months ago with Sunrun, Craig was our representative and he was phenomenal! He was able to save us money and protect our home from outages without any up front costs. To top it off, when we got our installation, he gave my son a round of golf just for working with him which was so nice of him to do. When we buy our next house, Craig will be the first person we call. I 100% recommend him to anyone who’s interested, he will take care of you and your home.
5 days ago
Reply from Sunrun
Thank you for sharing your experience, Paterese!We're thrilled to hear Craig took great care of you and helped you save while protecting your home from outages. Thank you for your recommendation!
Feb. 25th, 2026
Review Source
Samantha
We shopped around for solar for a year. We decided to go solar with Khelin from Sunrun with a lease option for solar and Tesla batteries since we have two Tesla cars. He was professional, honest, and thorough in explaining everything to me. He did everything he promised to do from beginning to the end. I will refer people I know who's looking into solar.
1 week ago
Reply from Sunrun
Samantha, thank you for sharing your experience! We're happy to hear Khelin was able to walk you through your solar and battery options to find the option that works best for you. We truly appreciate your referrals!
Feb. 20th, 2026
Review Source
Odessa Johnson
We couldn't be more pleased with our experience working with Austin Monte! From the moment we met him in March 2025, he made the entire process of adding a second solar system to our property feel seamless and stress-free. His patience and in-depth knowledge truly stood out, and he took the time to understand our specific needs and situation.
Thanks to Austin, we now have 2 FranklinWH Energy Storage Inc aPower backup batteries and 8 additional solar panels. The installation was completed in May 2025, and we received PTO in July 2025. Since then, we’ve been completely off the grid from Edison, which has been such a great feeling.
What really sets Austin apart is his communication. It’s absolutely top-notch! He’s always been available to answer any questions, and his follow-through has been impeccable. He even checked in with us in February 2026 to ensure everything is still running smoothly, which speaks volumes about his commitment.
If you’re looking for a reliable, knowledgeable, and caring solar rep, we highly recommend Austin. He will not leave you hanging and will go above and beyond to make sure you’re satisfied every step of the way.
1 week ago
Reply from Sunrun
Odessa, thank you so much for your thoughtful review. We're thrilled to hear how seamless and stress-free your experience was from start to finish. It's wonderful to hear that Austin was patient and took the time to go over everything with you. Thanks so much for sharing!
Feb. 17th, 2026
Verified Customer
Review Source
Denise Almonte
Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction.
Well deserved feedback and thank you for your strong leadership skills.
1 month ago
Reply from Sunrun
Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!
Jan. 15th, 2026
Verified Customer
Review Source
Dennis Dowdy
Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases.
He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.
1 month ago
Reply from Sunrun
Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 7th, 2026
Verified Customer
Review Source
Teresa Hilton
Our Sunrun team was awesome. Super communicative, walked us through every step, and made the process very easy! Would definitely recommend!
6 days ago
Reply from Sunrun
Thank you for your kind words, Teresa! We're thrilled to hear our team made the process easy and kept you informed every step of the way. Thank you!
Feb. 20th, 2026
Verified Customer
Review Source
Warner Moy
I like sunrun because it’s easy to deal with company. People have a good knowledge , I don’t have to worry about almost anything.
1 week ago
Reply from Sunrun
Warner, thank you for your kind words! We're so glad you've found us easy to work with and knowledgeable throughout the process. Making solar simple and stress-free is exactly what we aim for.
Feb. 20th, 2026
Verified Customer
Review Source
Mercylyn Adams
My initial contact was with a Rep in Costco Chino Hills! He introduced me to Sunrun and to my Rep Khelin!
This was the best decision I could have made!
1 week ago
Reply from Sunrun
Hi there, Mercylyn! We are thrilled to hear that you had such a positive interaction with your Sales Representative, Khelin. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Feb. 17th, 2026
Review Source
H. Tang
Khelin helped me get solar in 2023. He was there every step of the way from beginning to end. He came to show me how to use the apps after my solar started working. I already recommended him to a few of my families. I am now enjoying my solar and savings.
3 days ago
Reply from Sunrun
Thanks so much for sharing your feedback, H. Tang! We're thrilled to hear Khelin supported you every step of the way and took the time to show you to to use the app. It's wonderful to know you're saving money by going solar. Thanks!
Feb. 25th, 2026
Review Source
Julie Pattee
Nick was awesome to work with. I was skeptical about doing solar for a long time but he was able to guide me through the process. I put my trust in him and he was able to follow through on his promises. I’ve had many solar people come to my door and this time decided to give him a shot. I absolutely love my batteries!
5 days ago
Reply from Sunrun
Thank you, Julie! We're so glad Nick was able to guide you through the process and earn your trust. It's wonderful to hear you're loving your batteries. We truly appreciate you choosing Sunrun. Thanks!
Feb. 25th, 2026
Review Source
Sergio BetanCourt
10 Stars if possible!!! Khelin Young did a great job for me. He was very professional and patient in helping me with my solar system. He even came out to help me fill out my Tesla Battery Rebate so I can get $1000 for my 2 batteries that was installed. Anyone who wants an honest and professional solar expert to help you get the best experience should ask for Khelin Young from Sunrun in California.
1 week ago
Reply from Sunrun
Thank you for your awesome review, Sergio! We're so glad Khelin provided great service and helped you with your Tesla Battery Rebate. We truly appreciate your trust and recommendation.
Feb. 17th, 2026
Review Source
Joseph P Cox Jr
I have wanted to go Solar for more than 20 years. Last October, I researched again and found Sun Solar at the top of the links listings: #1
I called and Amanda Edge answered. I am making a movie and deal with a lot of different people by phone 7 days a week. As Amanda and I started talking, I realize Immediately that I was talking with a VERY smart person. She answered my questions before I had a chance to ask them, and I told Amanda that.
Amanda Edge is an exceptional person and makes my life and day to day work MUCH easier!!! Joe Cox 224-486-5349
1 week ago
Reply from Sunrun
We greatly appreciate your positive feedback, Joseph! It warms our hearts to know that Amanda played a pivotal role in your seamless solar journey and was able to clearly explain the benefits of our solar and battery options. Thank you for contributing to our mission of building a planet run by the sun.
Feb. 17th, 2026
Verified Customer
Review Source
Jackie Kanbara
The salesman at Lowes caught us just as we were talking about putting solar in. The daughter that we live with also picked a company. Dylan was far more knowledgeable and a delight to work with. He was a much better representative. We had a few hiccups but Dylan was right there.. The team that installed the solar were also great.
1 month ago
Reply from Sunrun
We greatly appreciate your positive feedback, Jackie! It warms our hearts to know that Dylan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 23rd, 2026
Verified Customer
Review Source
John Canales
SunRun did a great job through the whole process of getting my home on solar. They kept me up to date through the project and everything ran smoothly. The project did take a while to complete, but that was due to a delay on part of existing energy supplier (SCE) to schedule their final system approval.
1 month ago Edited January 28, 2026
Reply from Sunrun
This is great to hear, John! We are thrilled to hear that you had such a positive interaction with your representative, Dylan. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jan. 22nd, 2026
Review Source
Joni
I had a wonderful experience going solar through Khelin Young with SunRun. He was very knowledgeable and answered all my questions. I enjoyed a good education on why SunRun is the number 1 solar company; what kind of products they offered, installation process and timelines. I’ve shopped around with 12 other solar companies. Khelin’s knowledge and education process was on a different level. Most sales reps only recommended 1 Tesla battery. Khelin recommended 2 batteries and explained the reasoning that made sense to say yes and move forward with SunRun. I’ve had my solar turned on for 12 months with no monthly payment and no settlement bill to SCE. I am recommending Khelin with SunRun to all my friends and families who are interested in solar.
2 weeks ago
Reply from Sunrun
We're delighted to hear that your representative, Khelin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Feb. 17th, 2026
Review Source
Rupinderjeet Kaur
Austin is awesome!! I moved into this Fontana property 4 years ago. The house came with the solar panels. Already knew it wasn’t enough for my family’s energy needs. Edison’s increasing rates and frequent power outages in our neighborhood had to be put to a stop ASAP once I saw my recent settlement bill with Edison. Austin perfectly sized an additional system of 22 panels and 3 Tesla back up batteries to cover the energy I was still pulling from Edison and to make sure I don’t pull energy from them at night, I only pull from my batteries. Most importantly, have not had 1 power outage since acquiring these batteries. The peace of mind is well worth it! I highly recommend Austin! Thank you so much to Sunrun as well for the amazing communication throughout the process.
3 weeks ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Rupinderjeet! We're thrilled to hear that Austin was able to help determine your system layout. It's great to know that the transition to battery power worked seamlessly for you and has given you peace of mind. Thanks again for sharing!
Feb. 6th, 2026
Review Source
MELIESSA EDWARDS
Austin M. is hands down my favorite solar sales rep! From the very beginning, he made the entire process feel less like a business transaction and more like working with a longtime friend. Austin is with you every step of the way—his communication is fantastic, and he genuinely goes above and beyond to make sure your questions are answered and your requests are fulfilled. I really appreciate the time he took to educate me on why adding more panels and investing in backup batteries will be such a smart long-term decision. Thank you, Austin, for your knowledge, honesty, and dedication. I highly recommend him to anyone considering solar!
3 weeks ago
Reply from Sunrun
Melissa, we truly appreciate you taking the time to share your positive experience with us. We are delighted to hear that Austin was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Feb. 6th, 2026
Review Source
Cheryl
Austin, our representative, exhibited exceptional candor from our initial engagement. He committed to securing a favorable agreement and successfully delivered on that commitment. He consistently communicated updates regarding city permits, potential delays, and installation timelines. I experienced no undue pressure during the signing process. He thoroughly elucidated all aspects of the engagement, comprehensively outlining expectations. He is an exemplary professional. I highly recommend him to my colleagues and associates because I know he will take care of them like they took care of me. Austin, thank you!
Lastly, the crew, consisting of Junior, Greg, Cory, and Daniel, performed exceptionally. I was particularly impressed that they meticulously cleaned up after themselves, ensuring nothing was left behind. They were courteous and professional.
3 weeks ago
Reply from Sunrun
This is great to hear, Cheryl! We're so glad to hear that Austin explained everything clearly and helped you feel informed and confident every step of the way. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jan. 30th, 2026
Verified Customer
Review Source
Michael Flaugher
Reputable company,, very responsive company, and addressed all of my questions regarding the product.
6 days ago
Reply from Sunrun
Michael, thank you for your kind words! We're glad you found our team responsive and that all your questions were addressed. Thank you for sharing your experience with others!
Feb. 20th, 2026
Verified Customer
Review Source
Ramlall Ramdass
My cousin introduced a few employees from Sunrun. They were very nice and they explain everything to me. I have no problem. It’s a solar install.
1 week ago
Reply from Sunrun
Ramlall, thank you for your kind review! We're happy to hear our team took the time to explain everything clearly and made the process easy for you.
Feb. 20th, 2026
Review Source
Marguerite
I signed up for solar back in 2022 for my main house. Since then I bought a rental property and got solar for it as well. Thank you Khelin for helping me to have a wonderful solar experience.
4 days ago
Reply from Sunrun
Thank you, Marguerite! We're thrilled you chose Sunrun for both of your home and rental property. It's great to hear that Khelin was able to help make this experience wonderful for you.
Feb. 25th, 2026
Review Source
Andrew
I got solar with Khelin since 2022. I signed up for solar and a battery with him, because what he said makes sense. Nobody else was offering me battery at that time. It's been a great experience from beginning to now.
4 days ago
Reply from Sunrun
Thank you, Andrew! We're glad Khelin was able to help find the right solar and battery solution that worked best for you. It's great to hear your experience has been positive from the beginning to now. We appreciate your support!
Feb. 25th, 2026
Review Source
Sonin
Khelin Young has been a joy to work with. He showed up on time and was very professional. Khelin was very thorough in explaining about Sunrun; how solar and battery works; how much money I can save compared to staying with SCE; the products; and installation process. When the project was completed, he also came out to show me how to use the Sunrun and Tesla battery app. Khelin did everything he said he was going to do for me. I would highly recommend him to everyone who wants the same amazing experience I had.
2 weeks ago
Reply from Sunrun
Thank you so much for your kind words, Sonin. We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Khelin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Feb. 11th, 2026
Review Source
Ruth Diminico
We are happy with the results of having solar and feel Sunrun is proactive in supplying system data, billing is clear, and equipment issues have been resolved in a reasonable about of time.
I gave 4/5 stars as I would like to see Sunrun offer existing customers access to new solar plans as they come available.
Regarding Brian-
We’ve worked with Brian since 2019 as his first North Andover customer, and his dedication has been exceptional from the start. He took the time to answer our many questions, supported us through complicated billing issues during the pandemic, and—six years later—still picks up the phone when we need help. Choosing Brian means choosing someone who truly stands behind his work with trust, integrity, and ongoing support.
3 weeks ago
Reply from Sunrun
Thank you for your review, Ruth! We appreciate you sharing your feedback about wanting new solar plans. We're delighted to hear that Brian, made such a meaningful impact on your solar journey and that you're still in touch to this day. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Feb. 6th, 2026
Review Source
SHONICA EDWARDS
We added an additional solar system with backup batteries starting in late 2024, and there was back and forth with the City of Pomona during the process. Austin Monte gave us real peace of mind throughout and stayed on top of everything to make sure the project was completed successfully. Trenching work was needed, and Austin helped out greatly with the cost, which we truly appreciated. The system is finally up and running, and we’re excited for the peace of mind from the backup batteries and protection from Edison’s increasing rates. Thank you, Austin, for not leaving us hanging!
3 weeks ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Shonica. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind. Thank you for sharing your story with us!
Feb. 6th, 2026
Review Source
Nelson Fermaint
The account name is in my son's name... My name is Linda. OMG, I had the most enlightening experience with Karina she was VERY informing and told me a number of things on how my system is working!
She took her time and went over ALL the inside info on how to use the Tesla Ap and what information I needed to do to keep from higher costs.
She's not only very knowledgeable but she's very personable as well. Well done Karina!!
3 weeks ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Linda! We’re delighted to hear that Karina took the time to explain your system and was able to address all your questions . Thanks for choosing us as your solar provider!
Feb. 6th, 2026
Review Source
Daysi Orellana
I ended up going solar thanks to Anna P. I hesitated for months because I did my research and a lot of solar customers were not happy about it.
Anna reached out to me and answered all of my questions ( I had a LOT of questions).
She took the time to explain how it works, the benefits and how this would work for the years to come.
I was able to learn as much as I could about the process.
My system was activated on December 2025. At this moment everything is working fine. Im just waiting for summer time and hoping that there will be no issues with the use of the ACs.
3 weeks ago
Reply from Sunrun
Thanks for your review, Daysi! We're so happy to hear that you had a good experience with Anna! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Feb. 4th, 2026
Review Source
Isela Tapia
My husband and I appreciate Austin M. so much! Not a pushy salesman at all. He takes the time to understand what you are looking to accomplish, then he see’s the options that may suit you best to solve what you are in need of.
I have recommend him to my neighbors, they all are happy with their experience as well! If you want to avoid Edison’s increasing rates and not deal with having no power at home during Edison’s frequent outages, he is your solar guy!
4 weeks ago
Reply from Sunrun
We greatly appreciate your positive feedback, Isela! It warms our hearts to know that Austin played a pivotal role in your solar journey and clearly explained the benefits of our solar and battery options that best suit your needs. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 28th, 2026
Review Source
Juan Hidalgo
I live in Jurupa Valley and I already have an existing solar system. Aus M. did an amazing job walking me through how adding additional panels and batteries would solve my Edison issues. He explained everything clearly and made it easy to understand how this upgrade would protect me from Edison’s constantly increasing rates and ongoing power outages.
Excited for my 3 back up batteries (Tesla). I recommend him, he’s not a regular salesman. He’s very friendly and outgoing. He’s invited to the next carne asada family event!
4 weeks ago
Reply from Sunrun
Hi Juan, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Aus and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 28th, 2026
Verified Customer
Review Source
Juan Guinto
Austin was able to explain the system and the process in a way I was able to understand and see the savings. He wasn't only able to save me money but also showed me how he could get extra
equipment which convinced me to work with Sunrun.
2 months ago
Reply from Sunrun
Thank you so much for your kind words, Juan! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Dec. 19th, 2025
