Best Company Guarantee Sunrun Logo

Sunrun Reviews

star star star star star

9.9

Overall Score

Star Rating

info

4.8

star star star star star

3,739 Reviews

Review Breakdown

5 grade

65%

4 grade

11%

3 grade

5%

2 grade

3%

1 grade

16%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border
cancel
info
bookmark

Featured Review

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald Caccamise Virginia City, MT

Outstanding performance with no technical issues or concerns. We are very pleased with our purchase. From planning, to creation, to installation, the process has been exemplary.

2 years ago

Sunrun Logo

Reply from Sunrun

Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 20th, 2023

bookmark

Featured Review

star star star star star

Matthew Brady Fresno, CA

Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.

4 years ago

Sunrun Logo

Reply from Sunrun

Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!

Mar. 14th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Teresa Dornellas

Working with Sunrun has been a very good experience. The customer service was always great, and the system they installed was reliable and efficient. It’s a company I’m glad to recommend.

3 days ago

Sunrun Logo

Reply from Sunrun

We're thrilled you had a good experience, Teresa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeffery Silva

It was actually FirstLight Solar over ten years ago when I got two units installed, but Sunrun has been involved ever since with updates, monitoring, and service if/when needed

1 week ago

Sunrun Logo

Reply from Sunrun

Jeffery, we appreciate you sharing your experience and your history with Sunrun. We're glad that we have been able to support your system with updates, monitoring, and service when needed. Thanks for being part of our Sunrun family!

Mar. 12th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Ferguson

From the first time we met up with Lalo from Sunrun , we knew they were the company to use for our batteries and added panels. They literally took care of everything and were so easy to work with. I would highly recommend Sunrun for any of your Solar needs. Thanks again Sunrun. Jim.

1 week ago

Sunrun Logo

Reply from Sunrun

Jim, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mar. 11th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alicia

I had a great experience going solar with Khelin back in 2024. His explanation was thorough and clear. After receiving solar power turned on, Khelin came over and walked me through how to use the apps. If you want a great experience, ask for Khelin.

1 week ago

Sunrun Logo

Reply from Sunrun

Thanks for your review, Alicia! We're so happy to hear that you had a good experience with Khelin! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

check_circle

Review Source

star star star star star

Chinh Vuong

I could not be happier with my experience working with Austin M. He is truly a man of his word. For my first property, he strategically designed a system with 60 panels and 4 Tesla backup batteries, making the property completely independent from Edison’s grid. As a bonus, my two koi fish ponds are now protected from power outages, which gives me great peace of mind. The installation crew also did an amazing job they completed the entire project in just one day and everything was done professionally. For my second property, I needed a new roof, and Austin was able to include a brand new roof as part of the project along with 34 panels and 4 backup batteries. His planning, work ethic, and attention to detail are phenomenal. Most importantly, the wifey is happy and that’s what really matters! Thank you again, Austin, for everything. I’ll be referring you to everyone we know.

6 days ago

Sunrun Logo

Reply from Sunrun

Your review brightened our day, Chinh! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Mar. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Timothy

Karina was incredibly professional and took the time to explain everything and answer any questions we had. Karina and the Sunrun Crews were great. I did not think I could afford the Sunrun Solar services, but Karina changed my mind and showed me that the system is far superior than any others I have seen. The installation went smoothly and they installed my 52 panel, three battery system in one day! Amazing. I would recommend Karina and Sunrun to everyone I know that is considering solar.

2 weeks ago

Sunrun Logo

Reply from Sunrun

Hi Timothy, thank you for the wonderful review! We're so glad to hear Karina and the team were able to guide you through the process and answer all your questions. It's great to know the installation went smoothly and that you had such a good experience. Thank you for choosing Sunrun for your solar and battery solutions.

Mar. 4th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marlon Lewis

Sunrun has provided me with excellent service. Starting with Nick which was my sales rep. the install team for keeping clean and professional. I can’t forget about Ringo, Hilary, and Megan for the open line of communication from begin of my installation all way to end. I thank you for such a great job you all have done. One of my best experiences.

2 weeks ago

Sunrun Logo

Reply from Sunrun

Hi Marlon, thank you for the great review! We're happy to hear you had such a positive experience with Nick and the installation team. We'll be sure to pass on your kind words to Ringo, Hilary, and Megan. Thanks for being part of our Sunrun family!

Mar. 4th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jacqueline Martin

Sunrun took good care of us when we leased panels for our home in Victorville, back in 2021. We decided to choose Sunrun again with our next home here in San Bernardino! We find the transactions to be smooth, the communication to be effective, and the product to be superior. The installations are efficient, by skilled employees, and the price for the quality of service is unbeatable!

2 weeks ago

Sunrun Logo

Reply from Sunrun

Thanks for your review, Jacqueline! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Eve Comstock

After having been approached by any number of solar power vendors i found they were mostly defeated by the challenges posed by my large and complicated house set up. It was my lucky day when I seeked out Sunrun after my friend raved about her installation. I’d like to point out that this was not a simple install specially having to work with UI in addition to the complicated set up here at my home but they persivered and followed through in a timely fashion and now imm thrilled to report on cast savings on my UI bill

3 weeks ago

Sunrun Logo

Reply from Sunrun

Thank you, Eve! We're thrilled our team was able to navigate a complex setup and that it was completely in a timely manner. It's great to hear that you're saving money by switching to solar. Thanks so much!

Feb. 25th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sheila

We got solar 3 years ago. We are happy to give Khelin a 5 star review now that we have solar for a few years already. We are saving a lot of money every year because of solar. Khelin is always reliable whenever we need him or have any questions after we already got our solar system. We highly recommend working with Khelin if you want a great solar experience.

3 weeks ago

Sunrun Logo

Reply from Sunrun

Thank you Sheila! We love hearing from our customers who have been with us for years, and we're so glad that you're continuing to see savings. It's wonderful to know Khelin has been such a great resource for you. Thank you for being part of our Sunrun family!

Feb. 25th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Melissa Carballo

Mi experiencia con Juan Arjona como miembro de sunrun es 10/10 . Ya que desde el principio siempre fue claro con todas nuestras dudas y siempre estuvo con nosotros durante el proceso. Y despues de que terminó las instalaciones de los paneles sigue en contacto con nosotros ayudando en todas nuestras preguntas. Y siempre está disponible para atender nuestras llamadas. Gracias Juan por ser un excelente persona

3 weeks ago

Sunrun Logo

Reply from Sunrun

Gracias por compartir tu atenta reseña, Melissa. Nos alegra saber que Juan brindó una comunicación clara y un apoyo constante de principio a fin. ¡Agradecemos que te hayas tomado el tiempo para compartir esto!

Feb. 20th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Clark Cook

Sunrun came to the house gave me a great estimate with a great price and that’s why I decided to go with Sunrun since then my electric bill has been the hook up charge. That’s Nevada energy charges and that’s it. I haven’t had to pay a dime for electricity other than my lease payment to Sunrun I’m very happy and would do it all over again.

1 month ago

Sunrun Logo

Reply from Sunrun

Thank you, Clark! It's great to hear you're happy with your decision and seeing the benefits firsthand. We are thrilled to hear that your electric bill has stayed low and predictable. We're grateful you chose Sunrun!

Feb. 20th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gary Newton

I got my first solar system back in 2022 without batteries. I move around in my wheel chair and need my lights to work 24/7. I experienced power outages for 3 days last year. I asked around for help and was referred to Mr. Khelin Young. He helped me get a second solar system with 3 Tesla batteries to make sure I have enough power and batteries to cover future black out. Khelin's been there for me every step of the entire process. He also helped me with my Tesla batteries rebate. Thank you for all your help!

1 month ago Edited February 20, 2026

Sunrun Logo

Reply from Sunrun

Hi Gary, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Khelin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Feb. 19th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Griffin Hensley

I chose to go with Sunrun because of Khelin expertise in the industry. I’ve talked to multiple companies including So Cal Edison, and nobody was able to explain to me my electric bill, and why my current solar situation wasn’t working. Khelin was able to explain everything in great detail that was super easy to understand how I was being ripped off by Edison. He was able to give me the best deal out there, adding solar panels with 2 Tesla power walls to eliminate my electric bill. I’m so impressed with his professionalism and knowledge in the industry. I highly recommend him helping for your situation. It was the easiest process I’ve ever been through, stress free, and now I’m saving money. This was the best decision I’ve made and I’m so grateful that he reached out.

1 month ago

Sunrun Logo

Reply from Sunrun

We're delighted to hear that your representative, Khelin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Michalski

Austin M. was absolutely outstanding to work with. I already had a solar system on my property, but my energy usage increased significantly after adding a pool, converting from a gas furnace to an electric heat pump, and purchasing an electric vehicle. Austin took the time to clearly explain how adding additional panels along with four back up batteries would solve my high Edison bills, and he was 100% right. His knowledge, professionalism, and attention to detail made the entire process smooth and stress-free. I was so impressed that I recommended him to my brother and several colleagues, and he set each of them up perfectly as well. Austin truly goes above and beyond—he’s the best sales rep I’ve worked with, and I wouldn’t hesitate to recommend him to anyone considering solar or battery upgrades.

1 month ago

Sunrun Logo

Reply from Sunrun

Hi John, thank you for taking the time to share your experience. We're so glad to hear that Austin explained the benefits of adding additional panels and batteries to your system. Thank you for being part of our Sunrun family!

Jan. 22nd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Somsukdi

Austin M. did a phenomenal job from start to finish. He took the time to clearly explain why I was still getting billed by Edison even though I already had a solar system on my property, and he made everything easy to understand without pressure. Adding a second system with back up batteries was the perfect solution, and it gave me complete peace of mind knowing I'm protected from Edison's abnormal rate increases and frequent power outages. Austin was professional, knowledgeable, and genuinely looked out for my best interest. I highly recommend working with him. He will not ghost you after the initial sale signing, he is with you every step of the way and after installation to make sure your apps are set up properly.

1 month ago

Sunrun Logo

Reply from Sunrun

Hi Somsukdi, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 22nd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janis Derouin

The representatives are and truthful…. Kevin had all the answers to my questions. He kept in touch with me and trust me I’m not a easy person to work with

6 days ago

Sunrun Logo

Reply from Sunrun

Thanks for your review, Janis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jose Aguilar

Love our services and Dylan was excellent. He took care of us through and through. We sent him some friends that were interested and he even updated us on them and how we can claim our referral money

1 week ago

Sunrun Logo

Reply from Sunrun

Jose, thank you for your kind words! We're so glad Dylan took care of you throughout the entire process and that he helped explain how to claim your referral money. Thank you for trusting us and for sharing your experience!

Mar. 6th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carolyn Donley

They are very good with communication, helping if there is an issue with the panels , or with connectivity after a storm , etc. since having the panels installed I have saved a tremendous amount of money. The app is fun and easy to use as well showing daily - annual production and benefits . I love this company!

2 weeks ago

Sunrun Logo

Reply from Sunrun

Carolyn, we really appreciate you taking the time to share your experience. It's great to hear that everyone you worked with was there to help you with any issues that arose. We're thrilled to hear that you're saving money and hope you continue to enjoy the benefits for years to come.

Mar. 4th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alice Strout

We trusted sunrun because they were in costco and costco only works with trusted brands. We told Dylan right away that we wanted the Tesla batteries and he was able to educate us on the batteries and be there every step of the way to answer any questions and keep us updated. Very happy with Sunrun and Dylan

2 weeks ago

Sunrun Logo

Reply from Sunrun

Alice, we're thrilled you had a good experience working with Dylan. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janet Kennedy

Sunrun has been very good to work with. They are very helpful if you have any questions. They get back to you with the answer. Tim has been very good to work with. He is very knowledgeable on solar panels Megan has also been very helpful

2 weeks ago

Sunrun Logo

Reply from Sunrun

This is awesome, Janet! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Enrique Luna

Love my solar and sunrun was partnered with costco and i trust them. Also Sunrun is the biggest company and had tesla batteries. Dylan was very helpful and answered all of our questions and it was a easy process working with him.

3 weeks ago

Sunrun Logo

Reply from Sunrun

We're thrilled you had a good experience, Enrique! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Kolchin

My recent experience with was superb! Very professional and courteous and thorough and prompt in responding to my inquiries and dealing with a maintenance issue. I would highly recommend Sunrun to anyone who is considering the use of solar panels for their energy needs. They were tops from start to finish.

3 weeks ago

Sunrun Logo

Reply from Sunrun

Thanks for sharing this, Mark! We're so glad our team provided professional and prompt support and was able to help with a maintenance issue. Your recommendation is truly appreciated, and glad that everything went smoothly from start to finish.

Feb. 25th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jill Swann

It took a little while to get it all up and running but well worth the wait! The technicians we always friendly and knowledgeable. We had our first power outage last week and you wouldn’t know the power went out. Seamless transfer. The only one on the block with power!! Yay!!

3 weeks ago

Sunrun Logo

Reply from Sunrun

Jill, we love hearing this! We're so glad the system performed seamlessly during the outage last week. Thank you for choosing Sunrun as your trusted solar and battery provider.

Feb. 20th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nia P

My parents referred us to Khelin after they went solar with him. During our consultation for solar with Khelin, we understood why and signed up also. He was very professional and answered every questions and concerns we had until there was nothing left to ask. We had peace of mind moving forward with Sunrun. Thank you!!!

1 month ago

Sunrun Logo

Reply from Sunrun

Thank you, Nia! We're so glad Khelin was able to provide a professional, informative experience and help you feel confident in your decision. Welcome to the Sunrun family!

Feb. 20th, 2026

check_circle

Review Source

star star star star star

Santos Palacios

Outstanding experience working with Aus Monte! He did a phenomenal job helping set up solar for my rental property. My tenants were requesting solar along with backup batteries, and Aus came through with the perfect solution. He took the time to understand the situation and designed a system that accommodates my tenants’ needs while also protecting them from the high summer rates from Edison. 27 panels and 3 back up batteries (tesla powerwall 3s), loving it! He made everything easy to understand and ensured the setup would provide long-term value for both me and my tenants. I truly appreciate his attention to detail and dedication to finding the best solution. If you’re considering solar, I highly recommend working with Aus Monte. Five-star service all the way!

1 week ago

Sunrun Logo

Reply from Sunrun

Santos, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear Aus Monte could provide that for you and your tenants! Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cathy Root

I'm so glad I went solar with Khelin at Sunrun two years ago. Since then I've seen all my neighbors had power outages for 3 consecutive days except me. Some of my neighbors stop by for some hot coffee. Because of the power outages, I was able to refer a bunch of them to Khelin to get solar. Now they are also protected. Thank you Khelin for helping me and my neighbors!!!

1 month ago Edited February 25, 2026

Sunrun Logo

Reply from Sunrun

Hi Cathy, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. It's great to hear that solar has helped you save money and that Khelin has been there every step of the way. Thank you so much!

Feb. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Aaron Waters

Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.

1 month ago

Sunrun Logo

Reply from Sunrun

This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 28th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

George Jasso

I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.

2 months ago

Sunrun Logo

Reply from Sunrun

We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 9th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Byron

Very good solar company that was able to accommodate my needs for solar panels and Tesla batteries. Customer service was very helpful and knowledgeable.

1 week ago

Sunrun Logo

Reply from Sunrun

We're so happy to hear our team was able to help find a system and battery setup that met your needs, Bryon! It's wonderful to know our customer service team helped make this process seamless for you. Thank you for sharing your experience!

Mar. 12th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pat Toelcke

Very easy to work with. Explained the whole process so I could understand it. Love how they’re working and saving me money on my electric bill! Their referral incentive is great also.

2 weeks ago

Sunrun Logo

Reply from Sunrun

We're happy to hear the process was easy to understand, Pat! It's wonderful that you're seeing savings on your electric bill and taking advantage of the referral program. Thank you for choosing Sunrun!

Mar. 4th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patrick Hernandez

Has always helped us since the bringing got us the best price and always made sure our questions are answered and still does when I text him with questions and concerns really cares for his clients

2 weeks ago

Sunrun Logo

Reply from Sunrun

Patrick, we appreciate you sharing your experience with us! It's great to hear our team was able to support you and was able to help answer your questions. Thank you for trusting Sunrun!

Mar. 4th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Hany Seyam

Thank you Khelin for being there for me every step of the solar process. I appreciate you helping me with my rental property as well. I can always call you when I have any questions or need some of your expertise.

2 weeks ago

Sunrun Logo

Reply from Sunrun

We're thrilled you had a good experience, Hany! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jose Garmendia

Sunrun has a good reputation in the residential solar space and provided a good economic alternative for installing a residential solar and battery system since the OBBB eliminated the 30% federal residential clean energy credit for systems installed after 12/31/25.

3 weeks ago

Sunrun Logo

Reply from Sunrun

Thank you for sharing, Jose! We appreciate your thoughtful review and are glad Sunrun provided a great solar and battery solution for your home. Thanks for choosing Sunrun as your trusted solar and battery provider.

Feb. 25th, 2026

check_circle

Review Source

star star star star star

Rian Kang

I chose to install solar panels with Sunrun because of Austin M. He is extremely knowledgeable about solar energy and took the time to clearly explain every step of the process. Whenever I had questions – day or night – he was always responsive and willing to help. Austin went above and beyond to secure the best possible pricing and discounts for my system. Most importantly, he delivered on every promise he made throughout the process.

1 week ago

Sunrun Logo

Reply from Sunrun

Rian, we truly appreciate your sharing your experience with us. It's great to hear Austin was able to guide you through the process and provide the support and transparency you needed along the way. Thank you for being part of our Sunrun family!

Mar. 6th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Daniel Boland

Restarted with Vivint and they were sold out through Sunrun and we’ve been very happy with their service. If I have any questions, I can call them direct and get answers right away and if there’s a problem with the system, they take care of it right away.

1 month ago

Sunrun Logo

Reply from Sunrun

This is awesome, Daniel! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Feb. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jackie Kanbara

The salesman at Lowes caught us just as we were talking about putting solar in. The daughter that we live with also picked a company. Dylan was far more knowledgeable and a delight to work with. He was a much better representative. We had a few hiccups but Dylan was right there.. The team that installed the solar were also great.

1 month ago

Sunrun Logo

Reply from Sunrun

We greatly appreciate your positive feedback, Jackie! It warms our hearts to know that Dylan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 23rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Canales

SunRun did a great job through the whole process of getting my home on solar. They kept me up to date through the project and everything ran smoothly. The project did take a while to complete, but that was due to a delay on part of existing energy supplier (SCE) to schedule their final system approval.

1 month ago Edited January 28, 2026

Sunrun Logo

Reply from Sunrun

This is great to hear, John! We are thrilled to hear that you had such a positive interaction with your representative, Dylan. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Jan. 22nd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Denise Almonte

Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction. Well deserved feedback and thank you for your strong leadership skills.

2 months ago

Sunrun Logo

Reply from Sunrun

Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!

Jan. 15th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dennis Dowdy

Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases. He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.

2 months ago

Sunrun Logo

Reply from Sunrun

Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 7th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ritesh Aggarwal

Customer Review Video

1 week ago

Sunrun Logo

Reply from Sunrun

Thanks for your review, Ritesh! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Kent Dummert

Haven’t had a reason to complain about them. They installed our service and has cut our bill down to double digits instead of triple digits. Works well.

1 week ago

Sunrun Logo

Reply from Sunrun

It's great to hear that your system is performing well and has cut your bill to the double digits! We appreciate you taking the time to share your feedback and are glad that everything has been working well. Thanks, Kent

Mar. 12th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Namon Tarpley

Very happy with my Sunrun system. It’s helped keep my energy costs consistent while contributing to a greener planet.

1 week ago

Sunrun Logo

Reply from Sunrun

Namon, we're happy to hear that your system has helped keep your energy costs consistent while supporting a cleaner energy future. Thank you for choosing Sunrun!

Mar. 12th, 2026

check_circle

Review Source

star star star star star

Syed Haider

Worked with Austin for my solar installation. Extremely happy with the way it turned out. I am actively recommending him for more solar installation because of the service I received. Keep up the good work.

4 days ago

Sunrun Logo

Reply from Sunrun

This is awesome, Syed! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 17th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jacqueline Gervais

I have had 6 solar panels for the past 2.5 yrs. I only have had to pay my rental fee, otherwise my electric has been taken care of. I have been very satisfied.

2 weeks ago

Sunrun Logo

Reply from Sunrun

Thanks for your review, Jacqueline! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Mar. 3rd, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Thomas Sheehan

I was looking into solar, and Sunrun seemed to offer the most. I've been with Sunrun since April of 2021, and everything has been smooth sailing. No complaints at all.

3 weeks ago

Sunrun Logo

Reply from Sunrun

Thank you, Thomas! We're grateful you've been with Sunrun since 2021 and that everything has been running smoothly. Thank you for being a loyal Sunrun customer!

Feb. 25th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sarah Fisher

I really like the consultant I worked with to primarily get our Solar installed. We had many issues with the install but after the first year things all leveled out and we have had no issues.

3 weeks ago

Sunrun Logo

Reply from Sunrun

We are happy to hear the individual you were working with was able to help make your experience pleasant, Sarah! It's good to hear that you are no longer having any issues with your system. Thank you for sharing your experience!

Feb. 20th, 2026

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sherry Stiles

Brian has been very easy to get a hold of and quick to answer any questions I may have about my Sunrun account. Customer service has also been responsive.

3 weeks ago

Sunrun Logo

Reply from Sunrun

Thank you for your review, Sherry! It's great to hear Brian and our customer service team have been responsive and helpful throughout this process. Thanks for being part of our Sunrun family.

Feb. 20th, 2026

@endstack