Sunrun Reviews
9.9
Overall Score
Featured Review
Verified Customer
Review Source
Donald Caccamise Virginia City, MT
Outstanding performance with no technical issues or concerns.
We are very pleased with our purchase.
From planning, to creation, to installation, the process has been exemplary.
3 years ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 20th, 2023
Featured Review
Matthew Brady Fresno, CA
Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.
4 years ago
Reply from Sunrun
Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!
Mar. 14th, 2022
Verified Customer
Review Source
Thomas Rust Irving, Texas
I had a great experience with Sunrun from the time a representative showed up on my doorstep and continues to this day with positive follow ups.
The entire transaction was transparent and upfront, and the installers were very professional in taking care of my concrete tile roof.
Everyone I spoke to that had solar panels wished they had installed them 10 years ago. I follow in that opinion. Absolutely no regrets.
1 week ago
Reply from Sunrun
Thank you so much for sharing such wonderful feedback! We are absolutely thrilled to hear about your seamless experience with Sunrun, from that very first knock on your door to our ongoing follow-ups.
Protecting your home is a top priority for us, so it is fantastic to know our installation team took great care of your concrete tile roof and maintained that high level of professionalism. We also love hearing that you've joined the "wish I did this 10 years ago" club—there truly is no better feeling than moving forward with absolutely no regrets!
We are so grateful to have you as part of the Sunrun family.
Protecting your home is a top priority for us, so it is fantastic to know our installation team took great care of your concrete tile roof and maintained that high level of professionalism. We also love hearing that you've joined the "wish I did this 10 years ago" club—there truly is no better feeling than moving forward with absolutely no regrets!
We are so grateful to have you as part of the Sunrun family.
Oct. 20th, 2026
Verified Customer
Review Source
Robyn Pomatto San Diego, California
They were very professional, and made me feel comfortable switching! They took time to explain everything to me multiple times. Their work was timely and efficient and everything they promised me , I received! It is amazing to not have to worry about my power going out when gas and electric company shut off the power for maintenance. And if there were ever a problem with my panels it’s comforting to know that I always have gas and electric as a back up. But I have saved so much money switching over to Sunrun! Best decision of my life! Megan and Cesar have become like family and even after all this time respond to my text messages if I have any questions. With this heat wave that we are experiencing, I expected my field to skyrocket due to me having seven fans going and two portable AC units. But to my surprise, my bill has only gone up four dollars. If you have any reservations about switching to Solar, I don’t! I waited for years to finally switch to Sunrun. And I’m glad I finally did!
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Robyn! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 3rd, 2026
Verified Customer
Review Source
Luis Cavacas Brockton, MA
I had other companies tell me I had too many trees, I knew they were wrong, the trees only obscure my roof in the very early morning and late afternoon, during the day my roof faces directly South.
John P. came in and gave me a proposal, I liked the terms.
My roof was a little too old for Sunrun to be comfortable installing solar panels, John put me in touch with a roofer, I got a new roof, gutters, soffits and overhangs installed for less than half of what I was quoted by other roofing companies,(looking at you Long Roofing!).
The panel installation was painless, my service including breaker panel was upgraded, and I also had a battery backup installed.
I have not had an electrical bill since the install, on the contrary I always have a credit balance with National Grid. I see there are a lot of “attorneys “ pushing for lawsuits against you, I really don’t understand it, I can’t say enough good things about both John and Sunrun.
I would definitely recommend you to anyone.
1 month ago
Reply from Sunrun
Thank you for sharing this, Luis! We're glad John helped make the process comfortable and that your system and battery have been a good fit for your home. We really appreciate the recommendation and hope you continue to enjoy the benefits for years to come. Thanks!
Aug. 29th, 2026
Verified Customer
Review Source
Lori Lencioni Lutz, Florida
Friends in New Hampshire recommended Sun Run. Mike emailed me and that began an over two year research project for me. I had heard terrible things about solar companies so I began asking key questions and documenting his response. Energy costs here in Florida have been skyrocketing so that made me give them a shot. The team was very professional and easy to work with. During the cooler winter months my system actually generates a surplus so even during these hot humid summer months I haven't owed any money to my power company. I don't own the panels only lease them so if there are any issues they are SunRun's problem. Mike promised exactly what I received. No BS and a very good investment for me.
1 month ago
Reply from Sunrun
Thank you for sharing your experience, Lori! We're glad Mike was responsive, easy to work with, and delivered on what he promised. It's also great to hear your system has been producing well and that you haven't had to pay anything to your power company. Thanks for choosing Sunrun!
Aug. 29th, 2026
Verified Customer
Review Source
Manuel Canas San Jacinto, CA
When I went into doing my research about a solar system, I did not want to go with a flyby night company but a strong company with a great reputation in the industry and Sunrun was it. I did not want to invest in solar panels either but also to include a battery 🔋 and that’s where it all pay off!
I have not seen an electric bill in several years, and instead receive a check under $530 every year. Depending on how much energy I used during the year and combined with LED lightbulb or lights throughout the home and energy saving appliances. In fact , the battery was upgraded by the manufacturer completely free. Mind you, I had never encountered a problem with theprior battery either. A few times, when the the power have gone out in the neighborhood, people walk around and I heard them say, “Why does he have power or his lights are still on”
I am extremely happy with Sunrun and highly recommend to anyone looking for a solid and reputable company. Don’t hesitate and call them now for an estimate.
1 month ago
Reply from Sunrun
Manuel, we really appreciate you taking the time to share your experience! It's great to hear your system and battery have delivered the savings and backup support you were hoping for, especially during outages. Thank you again for sharing and being part of our Sunrun family!
Sep. 1st, 2026
Verified Customer
Review Source
Aileen Hurst Valley Springs, California
We've had our panels for about a year now and it's been really great during this summer when pg&e had power safety shut downs. That being said, during last winter we had several cloudy days then no power and did not have enough battery power for the house. We've never paid for anything but our monthly bill and have saved about 50% off our regular pg&e bill.
2 weeks ago
Reply from Sunrun
It's great to hear your system has helped during summer outages and that you're seeing such meaningful savings since switching! We appreciate you sharing your concerns about the winter battery coverage. If you'd like us to take a closer look at things for you, please contact us at resolutions@sunrun.com. Thanks!
Oct. 21st, 2026
Review Source
Gilbert Bishop Lemoore, CA
What a professional! I’ll admit, I had my doubts about solar panels because you hear so many people say it’s a hoax. But he took the time to answer all my questions and made me feel comfortable and confident about moving forward with Sunrun.
His energy, professionalism, and genuine care for his customers really stand out. You can tell he truly believes in the company and wants the best for the people he works with. The price he quoted me was exactly what I received, which I really appreciated.
So far, I couldn’t be happier! My electricity bill has been cut in half, saving me almost $700! I’m so glad I decided to go solar.
Thank you for making the whole experience such a positive one. Keep up the great work!
— Gilbert
1 week ago
Reply from Sunrun
We appreciate you giving solar a chance, Gilbert! We're happy our team took the time to answer your questions and help you feel confident in your decision to go solar. Seeing those savings on your electric bill makes it even better, and we hope you continue to enjoy the benefits of your system for years to come!
Oct. 23rd, 2026
Verified Customer
Review Source
Linda Smith Santa Rosa, CA
We considered purchasing Sunrun when there was a state refund or some incentive but gave it up when our son thought we didn’t use enough electricity to benefit from it. After we started getting extremely high energy bills, we decided to look into it again. We called 3 different solar companies, and Sunrun was the only one who responded promptly. We were also impressed with the thoroughness of the presentation and how clearly the numbers were presented.
1 month ago
Reply from Sunrun
Your review brightened our day, Linda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 17th, 2026
Verified Customer
Review Source
Harold Comer Simpsonville, South Carolina
When I lived in California I was in Costco I talked to a representative of Sunrun he told me that he was going to install in South Carolina. So I called Zephaniah S. he got it set up before January so I got the best rebate deals. At first Duke energy would rebate checks. Now it's better this January my bill was minus $306.06. In September it was minus $191.04. So by January my bill will be above minus one hundred plus dollars. I love showing the people I work with my electric bill.
1 month ago
Reply from Sunrun
Love to hear this, Harold! It's great to hear how much of a difference solar has made on your Duke Energy bills. Seeing those credits and savings month after month is wonderful, and we hope you continue to enjoy the benefits for years to come!
Sep. 15th, 2026
Verified Customer
Review Source
Dorcas Scism Pacifica, CA
It was a truly easy n hazzle-free experience! From sales to installation, we were guided step by step all the way. Sunrun applied for the local permits n coordinated with PGE for the installation of the Tesla switch n did the necessary paperwork for PGE to authorize the operation of the power wall. Our only involvement was make ourselves available for inside access pertaining to the installation. Thank you Sunrun!!
1 month ago
Reply from Sunrun
We're so happy to hear your experience was smooth and hassle-free from start to finish, Dorcas. It's great to know our team kept you informed every step of the way and coordinated the permits, paperwork, and Tesla switch installation. Thanks for sharing this with us!
Sep. 11th, 2026
Verified Customer
Review Source
Patricia Wilkinson Carlsbad, CA
I had a great experience with Sunrun and especially Robert L. My HOA made the process pretty difficult, but Robert and his team stayed on top of everything and made it happen. Having solar gave me the confidence to finally add air conditioning without worrying about what it would do to my electric bill. With this crazy heat, that has been such a relief! I’m very grateful and would recommend Robert and Sunrun 100%.
1 month ago
Reply from Sunrun
Thanks for your review, Patricia! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 9th, 2026
Verified Customer
Review Source
Theresa Pickett Chicago, Illinois
My salesman Ramez never pressured me into getting the service. He explained everything to me and answered my questions. I am so happy that I decided to use the service. Recently we had a power outage. My home never lost power. I didn't know there was an outage until I stepped outside. My summer electric bill went from $380 to $56 per month. The Sunrun team stayed in touch with me and explained every step that was taking place. Trust me this is the best solar company that there is. Thank you for a great experience.
1 month ago
Reply from Sunrun
Thank you for sharing, Theresa! We're happy to hear Ramez and the team made the process easy to understand and that you're already seeing the benefits of going solar. Thanks for choosing Sunrun!
Sep. 9th, 2026
Verified Customer
Review Source
Sharon Koestler Woodland, California
The people representing Sunrun did not try to do a "hard sell" with my husband and me. They simply presented the information and the very real ways the solar could help not only our energy bills but also the environment. We were an older couple with health concerns and a very fixed income. We signed the lease with them and have never had any cause to regret that decision. That was in 2018!
I am still so very happy with this system and its reliability and all the money it has saved us!!
1 month ago
Reply from Sunrun
Thank you for sharing, Sharon! We're happy to hear you felt supported in making the decision to go solar and that your system has continued to work well and helped save money over the years!
Sep. 9th, 2026
Verified Customer
Review Source
Traci Golden Paxton, Illinois
I chose to work with Sunrun because a good friend, who I knew is as broke as I am, had solar panels installed on his house. So, I called him and asked about then. He told me all about Sunrun, and I'm so very glad he did. He called his Sunrun rep, who then called me. It's all history from there. Compared to the amounts my friends and co-workers are paying for electricity this summer, mine is amazingly low.
Everyone I spoke with or dealt with at Sunrun was spectacular. The process was basically painless. You can and should trust them.
1 month ago
Reply from Sunrun
Thanks for sharing this, Traci! We're so glad the process felt easy and that everyone you worked with helped make this a positive experience. We hope you enjoy the benefits of your system for years to come!
Sep. 9th, 2026
Verified Customer
Review Source
Sabrina Regan Worcester, Massachusetts
While working with Sunrun to have my solar panels done Celleste was so easy to work with and explained everything to us in detail. The overall process was easy and the team that installed our system were professional, quick and ensured everything was cleaned up around the house. We have had our panels for a few years now and are extremely happy we went with Sunrun!
1 month ago
Reply from Sunrun
Thank you for sharing this, Sabrina! We're so glad Celleste made everything easy to understand and that the installation team was professional and respectful of your home. We hope you continue to enjoy the benefits of your system for years to come!
Sep. 9th, 2026
Verified Customer
Review Source
Robert Nicol Arlington, Texas
We are seeing more and more of the problems created by global warming. It is so important that each of us take steps now to protect our world for our children and grandchildren by being environmentally clean.
Sunrun was listed at Costco as a possible choice. We started renting our solar panels from Sunrun 3 years ago and have been very pleased with the company. They have readily answered our questions. They have given us free months when we powered extra energy. We feel secure that Sunrun will be here to fix or replace our panels if terrible weather were to damage them.
When I hear what other families are paying for electricity in these 35 days over 100 degrees in Texas I feel thankful we bought from Sunrun when we did.
Thank you
Jane Nicol
1 month ago
Reply from Sunrun
This is awesome, Jane and Robert! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Sep. 3rd, 2026
Verified Customer
Review Source
Robert Gonzales Reno, Nevada
Sunrun has been great to work with. The solar system they provided is working very well, and I’ve been very happy with the results. Their team is professional, knowledgeable, easy to reach, and they do a great job communicating throughout the process.
One of the things I’ve really appreciated is their referral program. I’ve already earned a good amount of money simply by referring other people, which has been a great bonus.
Overall, I’ve had a very positive experience with Sunrun and would definitely recommend them to anyone considering solar.
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Robert! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 3rd, 2026
Verified Customer
Review Source
Justin Penwell Pahoa, HI
The entire SunRun team has been wonderful. From the technicians that installed the system to the online support keep us update on the progress have all been super professional, responsive and helpful. Our system went live just before hurricane Lala hit and having power the entire time because of the solar system was awesome!! Highly recommend Sunrun if you are thinking of getting solar panels.
1 month ago
Reply from Sunrun
Thank you for sharing this, Justin! We're so glad your system was up and running before Hurricane Lala, and helped keep your power on when you needed it most. We truly appreciate your recommendation and are thrilled you're loving your system.
Sep. 1st, 2026
Verified Customer
Review Source
TJ Streeter Rocklin, California
I chose to work with sunrun because they are a large company. They are not going anywhere. Unfortunately, we have seen a lot of small companies come and go, which makes that incredibly challenging to when your system has been installed and the company or contractor that installed it no longer exists. With sunrun, you don't have to worry about that.
1 month ago
Reply from Sunrun
We appreciate you sharing this, TJ! We're glad that choosing Sunrun has given you the confidence of having a long-term company there to support you. Thanks for sharing!
Sep. 1st, 2026
Verified Customer
Review Source
Louis Galvan North Las Vegas, Nevada
Our system with Sunrun after six months of installation we have maintain a credit balance with Tucson Electric Power. The system hits its annual target solar production. Since our lease started 2017, we had a few disputes and all have been addressed and resolved with acknowlrable employees. We also receive phone calls, emails and updates since our system from Sunrun. I would recommend Sunrun for solar-powered to install a solar system.
1 month ago
Reply from Sunrun
We really appreciate the kind words, Louis! It's great to hear your system has continued to perform well and that you've seen the savings you were hoping for. We're glad our team has stayed responsive whenever you need support. Thanks for sharing your experience with us!
Aug. 29th, 2026
Verified Customer
Review Source
Luis Sanchez La Quinta, California
Sunrun company is the over all best solar service available. I've been with sunrun since 2019 and they are super attentive to the service they are providing . My bill has never been more than what they said since the beginning of my service. I have recommended sunrun with other family members and they are greatly satisfied. Thank you sunrun keep up the good work
1 month ago
Reply from Sunrun
This is great to hear, Luis! It's great to hear you've had a good experience with our team and that you've seen a significant difference in your bill over the years. Your recommendation truly means a lot, and we appreciate you choosing Sunrun!
Aug. 29th, 2026
Verified Customer
Review Source
Caren Kolb Las Vegas, NV
We had a great experience working with David Bond. He helped us, answered all our questions and guided us through the process of purchasing our Sun Run Solar Panels. He handled getting the documents and approval from our neighbors and HOA. I hear horror stories from others who had difficulty getting those approvals when working with other solar companies.
We purchased the maximum number of panels for our home. We can keep our home cool in our hot Las Vegas summers and not worry about outrageous power bills.
We couldn’t be happier with our Sun Run Solar Panels and the exceptional support from David throughout the entire process. 🩵
2 months ago
Reply from Sunrun
Thank you for sharing your experience with us, Caren! We're happy to hear David made the process smooth and was there to support you every step of the way. We hope you continue enjoying your solar, especially during those Vegas summers!
Aug. 15th, 2026
Verified Customer
Review Source
Glary Crasto Needham, Massachusetts
I had a great experience working with Don from Sunrun. He was professional, knowledgeable, and very helpful throughout the entire process. Don took the time to clearly explain everything, answered all of my questions, and made sure I understood my options without ever making me feel pressured.
Communication with Don was excellent. He was responsive, patient, transparent, and easy to work with from start to finish. I really appreciated his attention to detail and the way he made the whole process straightforward and stress-free.
Overall, I had a very positive experience working with Don and would highly recommend him to anyone considering solar with Sunrun.
2 months ago
Reply from Sunrun
Thank you for taking the time to share your experience, Glary! We're so glad he took the time to answer your questions and made you feel confident in your decision to go solar. We'll be sure to pass along your kind words!
Aug. 15th, 2026
Verified Customer
Review Source
Shawne Henrickson Germantown, Maryland
As we live in Woodbine neighborhood, before we had solar panels. in the summer we experience power outages., on & off. Then we had the winter storm, that hit North Texas 2021. Luckily, we had to generators & a small out door solar panels/generator to use. later in between 2024 - 2025 a bad thunder storm no power again - no land line & no cellphone service. Since we have solar panels & 2 back up battery storage units. Our electric bill for February 2026 winter time highest was $386.00. Our summer bills have been anywhere from $39.00 - June $40.00 July $44.54 & this August $69.28 all thru Reliant Electric. And free electric after 8pm Shawne & Mary henrickson
2 months ago
Reply from Sunrun
Thanks for sharing your experience, Shawne! We're happy to hear your electric bills have gone down significantly and hope you continue to enjoy your system and battery for years to come!
Aug. 15th, 2026
Verified Customer
Review Source
James Camara Stamford, Connecticut
I have been a Sunrun customer for almost three years now, and I couldn't be happier with my decision. The entire process—from the initial design phase through permitting and final installation—was incredibly quick and smooth. I was kept informed every step of the way. I really appreciated how clearly they explained my financial choices, detailing both lease and purchase options, as well as how to buy out the system later if I started with a lease.The new Sunrun app is fantastic. It has a highly user-friendly interface that makes tracking my system's data and production clear and simple. You can easily view your lease agreement, check your documents, or adjust payment settings right inside the app. It also monitors panel health; while I haven't faced any equipment issues, it gives me peace of mind knowing that Sunrun automatically tracks panel performance and will proactively dispatch a technician if a fault is detected.After nearly three years of locking in massive savings on my energy bills, I highly recommend Sunrun for their top-tier customer support, transparent communication, and stellar service.
2 months ago
Reply from Sunrun
We really appreciate you taking the time to share your experience, James! It's great to hear that everything from installation to monitoring your system has made this a positive experience for you. Your recommendation truly means a lot, and we're happy to have you part of our family!
Aug. 15th, 2026
Verified Customer
Review Source
Francis Flynn Philadelphia, Pennsylvania
Favorite thing is: getting an electric bill that reads “you owe 0”
My husband signed us up for solar panels from Vivent
They came out checked out our roof and figured out the best place to put the solar panels !!! You do pay for them monthly !
Never had any problems with the solar panels, just spray them with the outdoor hose to clean off the pollen in order to get as much sun as you can!!!
If you move you can take them with you!
You get in touch with your electric co and tell them you have solar panels so they can add what you earned from your panels and figure out how much your bill will be!!!
Meanwhile you are paying vivent every month
For awhile !
In order to save some solar for a back up plan for you,
in case of a power outage, you will need your own generator!
We tried to buy one but at that time the state of Pa was not allowing it !
I’m very happy with the choice we made that I signed up for Vivent alarm system . My house has 3 cameras 1 is the doorbell cam so you can see who is coming to your house etc.
One camera with spotlight on the side of the house and another on the back porch!!!
I love the alarm system!!! You get notified that someone is at your door or dropping off packages etc you can view this on your phone at anytime!!
I am very satisfied with the service I have gotten from vivent and I am able to sleep at night knowing that my house is safe!!!
2 months ago
Reply from Sunrun
Thanks for your review, Francis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 11th, 2026
Verified Customer
Review Source
Derek Evans Sacramento, California
I have had Sunrun on my house for about 10 years now, and I must say it has been one of the wisest decisions I’ve made as a homeowner. The electric bill savings were felt immediately, and over the years, those savings have grown even beyond what Sunrun originally projected.
The Sunrun app makes it easy to monitor how my solar array is producing and check for any issues (though there haven’t been any yet). Additionally, a Sunrun representative reaches out annually to see how we’re doing and make sure we’re happy with our system.
Sunrun is the only solar company I’ve worked with, so I can’t speak to how others treat their customers, but I’ve had nothing but a great experience with them.
2 months ago
Reply from Sunrun
Thanks for your review, Derek! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 11th, 2026
Verified Customer
Review Source
Forhad Lawnside, NJ
Sunrun delivers an unbeatable combination of expert service, high-quality hardware, and long-term value. For anyone looking to reduce their carbon footprint while drastically cutting energy bills without technical hassle, working with Sunrun is an absolute win!
From the initial roof inspection and custom design to the actual installation day, Sunrun handled everything. Their local crew was prompt, respectful, and exceptionally neat with the electrical wiring. The crew completed the installation in a single afternoon with minimal interruption. Sunrun also managed all city permits and net-metering approvals with the local utility company behind the scenes.
The system utilizes sleek, high-efficiency solar panels paired with a clear, user-friendly mobile app. Tracking daily energy production and household power consumption in real time makes managing energy use effortless.
2 months ago
Reply from Sunrun
Forhad, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Aug. 11th, 2026
Verified Customer
Review Source
Adam Jellison Warminster, PA
A friend of ours worked for the company. When we realized that we didn’t have to put up any money upfront, we were sold. If you can buy your panels outright, that’s great. But if you can’t, renting is still a no-brainer.
We’ve had the panels for a few years now. We had one issue that caused a disruption in service for three months. The company did eventually fix it and reimbursed us for the electric bills we incurred during that time.
Overall, I have no real complaints. The rental fee is fair at $92 a month for our home with a 2% increase every year for 15 years.
Anybody I’ve had to talk to on the phone has been pleasant. We’ve had a couple of issues with people not getting back to us right away, but nothing that wasn’t taken care of eventually.
Honestly, there’s absolutely no reason to decide against going solar. Whether you rent or buy, you are saving an incredible amount of money.
2 months ago
Reply from Sunrun
Thanks for your review, Adam! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 11th, 2026
Verified Customer
Review Source
Edward Mausolf Las Vegas, Nevada
SunRun installed two systems for me, previously. Both worked flawlessly. Now after three years, I have accumulated enough energy credits from the saved production that not do I not pay for energy bills but the excess almost covers the monthly connection fee. I am proud to have been able to get the system installed as I view it as part of my long(er) term strategy to assist with both offsetting future energy costs (Las Vegas is very hot in summer) but the monthly savings I try to reinvest towards retirement; the difference is worth more than the past cost in the future. If you are looking to work with a great company, that in my experience has delivered exactly what they claimed I would get, I'd consider SunRun. Thank you for a great deal and exactly what you said I was purchasing. In a world where oftentimes we don't receive our money's worth, I can proudly say this has been an exception to the rule.
2 months ago
Reply from Sunrun
Thanks for your review, Edward! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Aug. 11th, 2026
Verified Customer
Review Source
Dung Tu Mad River, CA
The business plan Sumrun offered seems fair and logical every step of the way the representative did exactly what they stated, and did it with respect and courtesy. What are the things that shine was they had one representative that made sure everything worked out well. Always asking for feedback to make sure the equipment and service was OK. Customer Service is there strong points. I’ve had the solar more than one year and all system working great and they still follow up to make sure everything works good. I’m a real person and below is my YouTube channel. If you have any questions or wanna see anything I can make you a video anytime concerning Sunrun and my interactions Riskeralot youtube link below https://youtube.com/c/Riskeralot
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, Dung! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 11th, 2026
Verified Customer
Review Source
Sean Oconnor Weare, New Hampshire
Our experience with Sunrun solar: A+
We have a 3100 sq.ft. home in Massachusetts with central air/heating that uses heat-pumps with a backup natural gas fireplace for exceptionally cold nights. Fifteen months ago, we contracted with Sunrun to install a 19kw panel system on our barn roof. I’ll review our experience in 3 phases: design/installation, operational experience, and customer service.
Design/installation: a tricky but rewarding experience. Our home is 240 years old; the barn, 200 years, is attached to the house and has a recently replaced roof. Given the barn’s age, Sunrun initially declined to install the system there, but – through a careful free consultation with their Engineers – a close inspection qualified the barn for use with no hassle. The system design was calibrated to our selling enough excess energy to the local utility in the summer to carry us through the less efficient winter months at no additional cost for the electricity used. That calibration has proven precisely correct. The installation teams were professional and courteous. We chose the option for a fixed rate payment for 25 years to avoid the high inflation of utility rates and recommend that approach.
Operational experience: could not be better. No defects, no problems; works as designed.
Customer Service: outstanding. Sunrun pays attention, provides a useful monitoring app, and responds to any concerns promptly (I had a misunderstanding of billing procedures and actually enjoyed clearing it up on the phone).
This system ranks as a major investment and we were nervous in the beginning, but our experience with Sunrun has allayed our anxieties and would recommend them to others without reservation.
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, Sean! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 30th, 2026
Review Source
Bertha Castaneda South El Monte, CA
Austin is very courteous, friendly and understanding. He is such a peace of mind to work with. Took his time to understand what I was looking to accomplish, explaining the benefits and being protected with back up batteries. Highly recommending him to family and friends.
3 days ago
Reply from Sunrun
It's wonderful to hear Austin made you feel comfortable and informed throughout the process, Bertha! We're glad your battery is bringing you peace of mind, and we truly appreciate you recommending Sunrun to your friends and family!
Oct. 23rd, 2026
Verified Customer
Review Source
Manuel Nunez Aurora, Colorado
Solid company no problems that weren’t addressed, we had a battery go bad at install but it was replaced within a couple weeks, Chris our rep got us in contact with the right people and it was good after that.
2 weeks ago
Reply from Sunrun
Thank you so much for sharing your experience! We are so glad to hear that Chris was able to quickly connect you with the right team and resolve the battery issue within a couple of weeks.
We always aim to address any installation hiccups as fast as possible, and it’s wonderful to know you felt supported throughout the process. Welcome to the Sunrun family, and thank you for choosing us to power your home! ☀️🔋
We always aim to address any installation hiccups as fast as possible, and it’s wonderful to know you felt supported throughout the process. Welcome to the Sunrun family, and thank you for choosing us to power your home! ☀️🔋
Oct. 13th, 2026
Review Source
Francis Florgan Huntington Beach, California
I have never had work done that went so smoothly. I was contacted before any work or inspection were to be performed. They always said no contact required from me, just leave access gates open and I never needed to be home. All the work was done by highly skilled professionals. Always polite and work area clean before leaving. All communication and cordanation was done in house. I was sent updates on all work that was completed. Always had Madeline to answer questions but I never had any. Great company
1 week ago
Reply from Sunrun
Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear how smooth your transition to solar was.
Our goal is always to make the process as seamless and hands-off for you as possible, so it's wonderful to know that our "no contact required" scheduling and in-house coordination kept everything hassle-free. I will be sure to pass along your kind words to our field technicians for keeping your property clean, and especially to Madeline. She will be delighted to hear that her proactive updates gave you total peace of mind throughout the project!
Welcome to the Sunrun family, and thank you for trusting us with your home.
Our goal is always to make the process as seamless and hands-off for you as possible, so it's wonderful to know that our "no contact required" scheduling and in-house coordination kept everything hassle-free. I will be sure to pass along your kind words to our field technicians for keeping your property clean, and especially to Madeline. She will be delighted to hear that her proactive updates gave you total peace of mind throughout the project!
Welcome to the Sunrun family, and thank you for trusting us with your home.
Oct. 20th, 2026
Verified Customer
Review Source
Josh Edelman Los Angeles, California
Madeline is so friendly, knowledgeable, and patient. She does an incredible job explaining the benefits and is extremely diligent in ensuring that installing solar will be beneficial, and was honest with us that our house was better off without it. Truly the most trustworthy sales person I have ever met.
1 month ago
Reply from Sunrun
Thank you for sharing your experience with us, Josh! It's great to hear that Madeline was knowledgeable, patient, and focused on finding the right fit for your home. We'll be sure to pass along your kind words!
Sep. 23rd, 2026
Verified Customer
Review Source
Jeffrey Montague Southampton Township, New Jersey
Firstly the sales team was engaged and helped me understand the process and perks. I was intrigued yet cautious and now, the savings are awesome. When I have questions, they respond. Often the call to check on my electricity levels. I am very content with the Sunrun service overall.
1 month ago
Reply from Sunrun
Thanks for sharing your experience, Jeffrey! We're happy our team helped you feel confident about going solar and that you've seen significant savings firsthand. Glad to hear our team has always been there to help whenever you needed assistance. Thanks for your continued trust in Sunrun!
Sep. 15th, 2026
Verified Customer
Review Source
Durga Kare Houston, Texas
I’ve been with Sunrun for the last 2 years and honestly, it’s been a great experience. No issues so far, and I’ve definitely seen good savings on my electricity bills. Hassle-free and worth it — I’d definitely recommend Sunrun to anyone considering solar! ☀️👍
1 month ago
Reply from Sunrun
We love hearing that you've had a great experience over the last two years and are seeing great savings on your electric bills! It's wonderful to know your experience has been smooth and hassle-free, and we appreciate your recommendation.
Sep. 11th, 2026
Verified Customer
Review Source
Stephen Todd Lawrence, Massachusetts
I leased my panels up front to leverage SunRun’s free repair/replace for 25 years as well as their commitment to remove them at the end of the lease at no cost. As a result I’m paying $0 per month for approximately 9 months out of the year, and then a small amount for the remaining 3 months, which is pretty good for New England!
1 month ago
Reply from Sunrun
We're so glad to hear you've been happy with your decision to go solar with Sunrun, Stephen! It's great to know you've benefited from months with a $0 payment and the value of the free repair/replacement coverage included in your lease.
Sep. 11th, 2026
Verified Customer
Review Source
Bob Horne San Diego, California
The sales person was full of great info but no pressure which we enjoyed. We liked the presentation so much we bought two, one for our place and another for a rental we own . The Installation was simple and seamless . Would highly
Recommend Sunrun!
1 month ago
Reply from Sunrun
Thanks for your review, Bob! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 9th, 2026
Verified Customer
Review Source
Shyam Persaud Coram, New York
The sales representative was very informative and worked with me in determining both system and financial structures that would be beneficial to my needs.
The installation was done timely and without problems .
System has been working fine and producing within the estimated tolerance and the Sunrun apps is easy and useful in tracking production.
1 month ago
Reply from Sunrun
Your review brightened our day, Shyam! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 9th, 2026
Verified Customer
Review Source
William Watt Las Vegas, Nevada
I chose Sunrun because a gentleman came to my door his name is Eddie C. He really sold me on solar and Sunrun. I really hated Nevada power because they were taking advantage of us. Sunrun has given us no reason to doubt anything and it’s been somewhere around 4 years. Thanks for everything.
1 month ago
Reply from Sunrun
Thank you for sharing, William! We're glad Eddie helped you feel confident in your decision and helped you feel confident in your decision to go solar, and that you've continued to have a positive experience over the last four years.
Sep. 9th, 2026
Verified Customer
Review Source
Deirdre Mercer Fort Lauderdale, Florida
We have had SunRun four yrs now and it was the best decision we ever made!! Our actual electric bill went from $500-600 a month to $50. I can’t say enough about how this was the smartest decision we ever made. If you are on the fence about it-stop waiting.
1 month ago
Reply from Sunrun
Thank you for sharing your experience, Deirdre! We're so glad solar has made such a big difference in your electric bills over the years. We really appreciate your recommendation and for choosing Sunrun!
Sep. 9th, 2026
Verified Customer
Review Source
Crystal Smith Providence, Rhode Island
I ran into a man in Home Depot 7 yrs ago. Told me all about SunRun Solar, He was a representative for them. So glad I did, I had it installed on my home for free. Didn’t cost me a dime. I save so much with my solar, when I have a question, they are right there to answer me. Glad I have SunRun.
1 month ago
Reply from Sunrun
We appreciate you sharing this, Crystal! It's great to hear you've been happy with your experience and have seen significant savings since going solar. Thanks for choosing Sunrun!
Sep. 9th, 2026
Verified Customer
Review Source
Christopher Iellamo Boston, Massachusetts
Great company with great customer service! I wouldn’t hesitate to recommend them. From start to finish very satisfied with all who were involved. Whether it was sales, customer support, install crew and tech support all very professional. Well done, Sun Run!
1 month ago
Reply from Sunrun
We appreciate your kind words, Christopher! It's great to hear you felt supported by the team throughout your solar journey. Thanks again for sharing your experience with us!
Sep. 9th, 2026
Verified Customer
Review Source
Amina Nagawa Winnetka, CA
I am very happy with Sunrun. This is my second time using them for solar panels. The company is very good and their customer service agents great. I am a returning Customer and in case I buy another house. I will be using them again.
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Amina! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 3rd, 2026
Verified Customer
Review Source
Voytek Falkowski Monterey, CA
After the initial contact with a SunRun's rep at the local Home Depot, the entire installation process was done quickly and professionally. The customer service team monitored each step of the installation and activation and kept me updated (Jonathan W and Bridget Y).
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Voytek! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 3rd, 2026
Verified Customer
Review Source
Srinivas Gowrisastry Gibsonton, FL
Sunrun was very professional and were always available for any questions, concerns and also provide regular updates throughout the process.
Izzy was very helpful and was eager to help and always gave importance to customer.
Really appreciate it.
Will refer my friends and family for sure.
1 month ago
Reply from Sunrun
Thank you for the kind words, Srinivas! We're glad our team kept you informed throughout the process and that Izzy was helpful and easy to work with. Your recommendation truly means a lot, and we appreciate your support!
Sep. 1st, 2026
