Sunrun Reviews
9.9
Overall Score
Featured Review
Verified Customer
Review Source
Donald Caccamise Virginia City, MT
Outstanding performance with no technical issues or concerns.
We are very pleased with our purchase.
From planning, to creation, to installation, the process has been exemplary.
2 years ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 20th, 2023
Featured Review
Matthew Brady Fresno, CA
Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.
3 years ago
Reply from Sunrun
Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!
Mar. 14th, 2022
Verified Customer
Review Source
Brian
I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend!
behind
2 weeks ago
Reply from Sunrun
Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2025
Verified Customer
Review Source
Alex R
I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.
2 weeks ago
Reply from Sunrun
Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!
Nov. 21st, 2025
Verified Customer
Review Source
Claudia Londono
For a long time, even when Brian was just starting his career with Sunrun, what caught my attention most was his persistence in helping us install our solar panels. He was always willing to find an option that fit our budget and needs. Watching him grow and advance the way he has made me believe that Sunrun is a company that supports young people in becoming entrepreneurs and giving them opportunities to improve. Brian is an excellent salesperson, a great friend to his customers, and an important part of our family because we can count on him whenever we need him.
1 month ago Edited November 7, 2025
Reply from Sunrun
We're delighted to hear that your representative, Brian, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Lela
Mr. Gabriel Valdez— He exhibited professionalism, care, attentiveness, and commendable character. All the aspects I requested were considered meticulously. The work was executed to a high standard, efficiently and professionally, including the installation, ensuring my complete peace of mind.
THANK YOU MR. VALDEZ
1 month ago
Reply from Sunrun
We greatly appreciate your positive feedback, Lela! It warms our hearts to know that Gabriel played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Jon Alessandrini
Working with Brian through the entire process to get everything that was a concern to me answered and covered with my solar system was a breeze. His knowledge in the area is refreshing to see and he also has a great team of people who he works closely with that were able to answer any random questions that came up during the process.
1 month ago
Reply from Sunrun
We're delighted to hear that your representative, Brian, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Oct. 25th, 2025
Rob
Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us.
He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program.
I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well.
Thank you, Bennett!
2 weeks ago
Reply from Sunrun
Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.
Nov. 21st, 2025
JOHN GORDON
We found Sunrun to be very professional. There was no high pressure tactics to acquire their service.
Each step of the process was explained in detail. Each step was taken as explained.
All questions asked were answered to our satisfaction with our understanding.
They were able to install in one day. They have stayed in touch after the whole process was completed.
Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process.
We have had the unit for six weeks and everything is operating as promised.
I would recommend this company to anyone who asks.
3 weeks ago
Reply from Sunrun
John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
Nov. 12th, 2025
Verified Customer
Review Source
Javier CV
I’m very pleased with all aspects of the installation process. From the moment I spoke with Rebecca, then the people on site, and of course, Jennifer were fantastic. There were a couple of hiccups with the township and utility company that delayed the process and so I just got the system up and running, but that had nothing to do with Sunrun. You guys did great. You have an awesome team.
2 months ago
Reply from Sunrun
Javier, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Brenda Ramsey USA
2 months ago
Reply from Sunrun
Thanks for your review, Brenda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Linda Monteferrante
This is one of the best decisions of my life. Living in the High Desert my electric bills could be $300 or $400 a month. After getting solar I know exactly what I pay which is considerably less!
I’m so happy I made this decision
The team of people I worked with were wonderful and available to me without the process. On top of this, at the end of the year, the electric company pays me a bit because they used my solar!
2 months ago
Reply from Sunrun
Your review brightened our day, Linda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 14th, 2025
Verified Customer
Review Source
Judy Sexton
I have had my solar for several years now and have to say it was one of my best decisions. Sun Run and its representative were first rate from start to finish. Their technicians were on time and did an excellent job. They took all of my needs into consideration and I so enjoy the benefits of solar and the decrease in my electric bill from SDGE who continue to increase costs. I am a happy SunRun customer
2 months ago
Reply from Sunrun
Thanks for your review, Judy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 14th, 2025
Joan Tsumoto
We signed with Sunrun because of Jonah’s presentation. Everyone we have worked with from supervisors to installation crew to follow up has been very professional and positive.
4 days ago
Reply from Sunrun
Joan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Dec. 3rd, 2025
Verified Customer
Review Source
Declan Murphy
Really loved my experience with Sun Run. Starting with Sun Run Associate. He was always around to help me understand the process. Installers were punctual , friendly and respectful. I was amazed how fast the whole process went.
2 months ago
Reply from Sunrun
Thank you for sharing your experience, Declan! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Sep. 27th, 2025
Verified Customer
Review Source
Karthik Ram
Really streamlined process of ordering and installing the panels, Teddy Smith was the salesperson. Sunrun spoke with the utility company on my behalf after design was completed as well for permits. I also had a Costco shopper card as a perk for signing up via Costco. Would recommend
2 months ago
Reply from Sunrun
Karthik, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Sep. 25th, 2025
Verified Customer
Review Source
Jared Kiselica
Absolutely fantastic experience with sunrun can't say enough good things about the customer service they kept me informed at every step from scheduling installation the system is working perfectly and I'm thrilled with my decision to go solar with sunrun
2 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Jared! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Sep. 25th, 2025
Verified Customer
Review Source
Jeffery Odell
The entire process from signing docs to today has been seamless with SunRun. The permitting and approval were efficient and our system has performed flawlessly. Excellent customer support! We have had zero problems with our system.
2 months ago
Reply from Sunrun
Thanks so much for sharing, Jeffery! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Sep. 25th, 2025
Verified Customer
Review Source
Richard Mullikin
Jesus did a great job preparing us for our solar installation. He is a great person very friendly and polite. He did a great job getting us all the necessary panels and batteries to cover any situation that may occur. Thank you Jesus for everything.
2 months ago
Reply from Sunrun
Your review brightened our day, Richard!Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 14th, 2025
Verified Customer
Review Source
Michael Canobbio
Manny didn’t come across as a pressure type sales person. Instead he just provided the facts and clear explanation on how the sunrun system works. And what he told us is exactly how it went from the time we said yes to the time the solar power went on line.
2 months ago
Reply from Sunrun
Michael, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Sep. 14th, 2025
Cristina Mejia
I had talked to a few different solar companies before, but Wallace from Sunrun was by far the most genuine and knowledgeable person I spoke with. He didn’t try to pressure me or rush me into anything, he actually took the time to explain how everything works, what my options were, and helped me figure out what made the most sense for my home.
He answered all my questions (and there were a lot!) with patience and honesty. The whole process went exactly how he said it would, and now my system is up and running perfectly. I’ve already referred a couple of friends to him because it’s rare to find someone in sales who actually cares about educating first and selling second. Highly recommend working with Wallace if you’re even just thinking about solar.
1 month ago
Reply from Sunrun
We're delighted to hear that your representative, Wallace, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Oct. 28th, 2025
Verified Customer
Review Source
Shaoqiang Dong
Sunrun installed solar panel on our roof in Woburn about 3 years ago. This year (2025) we decided to install more panel. The Sunrun teams did a good job from design, planning to installation and activation. Each team is managed by different managers and they keep us informed about the progress and what and when to expect next step. When I have question I call the customer support, most time I get response in reasonable time. Thanks for the team for the work.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Shaoqiang! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Kent Ahue
From beginning to end the process was exceptional. Although you work with various agents each agent's follow up and contact through the process is top of the line. As the process is lengthy? They maintain contact through email, text, phone calls, etc. To make sure you are aware of the process at the moment. Their customer service is A+ and it's hard to find these days. Mahalo, Sunrun
3 months ago
Reply from Sunrun
Thanks for your review, Kent! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Loyce F
I recently added 10 additional solar panels to my current panels. The staff were friendly and knowledgeable and made the process easy. Having Spanish tiles, a new roof needed to be installed done by a wonderful company and a new electrical box was installed. I also added two batteries. I was notified each time as the process started and as it was coming to completion. Everyone was respectful of my property, myself and my home. Would I recommend, yes, so if you decide to have panels added or installed for the first time, call them you won't be disappointed.
3 months ago
Reply from Sunrun
Thanks for your review, Loyce! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 28th, 2025
Verified Customer
Review Source
Brenda Ramsey
I love sun run! I pay SCE maybe $10 2-3 times a year. Have had no issues at all with my product. Customer Support has been fantastic although I don’t have to call them hardly ever. I just wish that as an existing customer I could get what a new customer get and that is a back up generator. I just can’t afford the $12,000 to purchase one otherwise I would strongly recommend anybody go with Sun Run
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Brenda! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Joseph Lacasse
I have not been disappointed with my system. We are putting it to the test starting this year in advance. I plan for an air conditioning system, which we installed this year. it is a heat pump system. We did not use the heat this year, but will probably be using it by the end of this year and the beginning of next year. My hope would be to still by the end of the year have been able to have credits.
3 months ago
Reply from Sunrun
Joseph, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Yannis Semertzidis
Anthony explained everything the company offered in clear, simple terms, so there were no surprises or hidden details I didn’t know to ask about. From the very beginning, I knew exactly what to expect—and Sunrun delivered even more than they promised. They handled all the legwork, including permits, and the installation crew was extremely professional. The entire process went exactly according to plan, exceeding both my expectations and what I had been promised. Best of all, every day I enjoy free power from the sun—completely worry-free.
3 months ago
Reply from Sunrun
Thanks for your review, Yannis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 19th, 2025
Verified Customer
Review Source
Priscilla Quattrocchi
I have been very satisfied with the Sunrun team starting from initial design to installation/activation. They have been easy to work with and they handle everything along the entire process. My system is turned on now and I can monitor how much energy is produced. Time will tell if the system delivers what it is supposed to but the Sunrun team has met or exceeded my expectations.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Priscilla ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 9th, 2025
Verified Customer
Review Source
Carol Jacobs
I purchased my solar panels from Sunrun back in January 2016, and I couldn’t be happier with the decision. Over the years, my electric bill has been consistently low, and I’ve had zero issues with the system. The panels have worked flawlessly, and I haven’t had to worry about a thing.
With energy costs rising all the time, I’m incredibly thankful I made this investment when I did. It’s been one of the smartest purchases I’ve ever made, both financially and environmentally. I highly recommend Sunrun to anyone considering solar energy—they made the process easy and stress-free, and the long-term benefits speak for themselves.
4 months ago Edited July 23, 2025
Reply from Sunrun
Carol, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jul. 17th, 2025
Verified Customer
Review Source
Felipe Vargas
Dear Sunrun Team,
I am writing to express my absolute satisfaction with my recent solar installation and overall experience with Sunrun. From start to finish, my journey with you has been nothing short of five-star quality, and I couldn't be happier with the results.
The sales process was incredibly smooth and informative. My representative was knowledgeable, patient, and thoroughly explained all my options without any pressure. I felt confident and well-informed every step of the way, which made the decision to go solar with Sunrun an easy one.
When it came to the installation, your team truly impressed me. They were highly professional, efficient, and clearly experts at what they do. The crew was respectful of my property, worked cleanly, and completed the installation promptly. It was clear they took pride in their work, and the final setup looks fantastic.
Even after the panels were installed, the customer service has remained exceptional. Any questions I've had were answered quickly and thoroughly, demonstrating your ongoing commitment to your customers.
Most importantly, I'm already seeing the benefits of my new solar system. It's performing wonderfully, and I'm thrilled to be saving money while contributing to a more sustainable future.
Thank you for an outstanding experience across the board. I wholeheartedly recommend Sunrun to anyone considering solar energy.
Sincerely,
Felipe A Vargas
4 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Felipe! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Jul. 8th, 2025
Verified Customer
Review Source
Angel Zamora
I’m incredibly impressed with the level of service I received from Juan C. G. I reached out over the weekend, not expecting a quick response—but to my surprise, their team got back to me almost immediately!
Not only was the service fast, but it was also exceptionally professional. The representative was courteous, knowledgeable, and resolved my solar panel needs efficiently without any hassle. It’s rare to find such dedication and responsiveness outside of regular business hours, and it truly made a difference.
Thank you for going above and beyond—I’ll definitely be recommending your service to others!
5 months ago
Reply from Sunrun
We're delighted to hear that your representative, Juan, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Jul. 5th, 2025
Verified Customer
Review Source
Arzu Delp
I couldn’t be happier with my experience with SunRun! Every single person I’ve interacted with—from the initial consultation to the installation crew and support staff—has been professional, knowledgeable, and genuinely courteous.
The entire process was smooth and well-communicated. They took the time to answer all my questions thoroughly and made sure I was comfortable every step of the way. The installation was completed on schedule, and everything works beautifully.
It’s clear that SunRun prioritizes customer service and quality work. I highly recommend them to anyone considering going solar—you’ll be in excellent hands!
5 months ago
Reply from Sunrun
Thanks for your review, Arzu! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jul. 1st, 2025
Verified Customer
Review Source
Mario Caltabiano
Brian is very knowledgeable about his product he answered all our questions and if questions would arise after the initial consultation, he definitely answers your text within a half an hour
1 month ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Mario! We’re delighted to hear that Brian, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.
Oct. 25th, 2025
Verified Customer
Review Source
Charlotte Hill
I liked the communication with all departments. I love the how everything was explained to you correctly. Everyone was so professional, and kind. It was a great experience, I'm glad we are part of an amazing company.
2 months ago
Reply from Sunrun
Charlotte, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 27th, 2025
Verified Customer
Review Source
Steve Hendricks
I've had sun run for a couple years now. Never had a problem. Wish you guys were around before I bought the first system. I will refer you to other people soon as I find them.
2 months ago
Reply from Sunrun
Thanks for your review, Steve! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Greg Blomgren
I am so happy with my newest system. I have had sunrun for with the basic system but now I have the complete package. I am very pleased with the performance and money saved. Great company to work with.
2 months ago
Reply from Sunrun
Thanks for your review, Greg! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Judith Perez
I like the fact that someone is always checking in no matter what stage the project is in. I did like the time frame it takes PG&E to do their part. We still have to pay bills while we wait for completion.
2 months ago
Reply from Sunrun
Judith, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Steven Malinoski
The entire team walked me through each step of the process.. When it was time for inspections, a team member showed up early to ensure if the inspector found something that needed to be addressed, your representative stayed until the inspector competed the inspection. That meant a lot
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Steven! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Sep. 5th, 2025
Verified Customer
Review Source
Michael Bartu
Jasmine stopped by to offer a solar option for our house. The presentation was crystal clear and very professional. She answered all our questions and made sure everything went as planned. We are very pleased with our Sunrun solar system.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Michael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 5th, 2025
Verified Customer
Review Source
Joseph Ortiz
I've had sunrun solar for approximately 3 years now. I had nothing but positive experiences with not only the company but the sunrun team, my sales representative was there to help me along the way with any question and guide me through the solar process. I recommend anyone that is thinking about getting solar for your home to use sunrun .
3 months ago
Reply from Sunrun
This is awesome, Joseph! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Sep. 4th, 2025
Verified Customer
Review Source
Joseph LaCasse USA
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Joseph! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 30th, 2025
Verified Customer
Review Source
Vernon Failano
I leave a message of gratitude to Hass. First and foremost Thank you for your service. I appreciate you taking into interest of my family and also in consideration of my spouse who BTW absolutely adores you and your kindness. Keep up the good work.
3 months ago
Reply from Sunrun
Hi there, Vernon! We are thrilled to hear that you had such a positive interaction with your Sales Representative, Hass. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Aug. 29th, 2025
Verified Customer
Review Source
Laurie Melby
We have 2 systems with SunRun. The first system installed has been a 5 star experience. A few years ago we added a second system with a battery to offset the expensive time of use fees now charged to solar homeowners. This 2nd system has had some issues which is why the overall rating is 4 stars.
At this time I believe all issues are resolved and the last time SDGE had an outage (last week), we still had power due to our battery. That’s a 5 star experience.
3 months ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Laurie! We're thrilled to hear that your Sunrun system and battery backup kept your home running smoothly during the outage. It's great to know that the transition to battery power worked seamlessly for you. Thanks again for sharing!
Aug. 29th, 2025
Verified Customer
Review Source
Jeff Peck
Sunrun is who I selected for our solar needs.
I'm really happy that I made the "Correct" decision, everything went incredibly smooth,from the first meeting through the installation process, could not have been happier. We have had the system Three years and it's been a money saver!!
3 months ago
Reply from Sunrun
Thanks for your review, Jeff! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Douglas Sieloff
We’ve had Sun Run now for a few years and are so grateful. My energy bill got upwards of $3000 and thanks to Sun Run. It is now manageable. I am very grateful; if you don’t have solar, you should call Sun Run. Their customer service is great. Their follow-through is awesome. We are very pleased & grateful.
3 months ago
Reply from Sunrun
Douglas, we're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Monica Culpepper
What I like about this company is that they held up to their plan. Someone came out and assessed if this would be beneficial for my family, and it is. I also like that if anything happens to the equipment, it would be replaced as quickly as possible….with no cost to me.
I have had no problems with the service so far. Thank you Sunrun!
3 months ago
Reply from Sunrun
Thanks so much for sharing, Monica! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Aug. 27th, 2025
Verified Customer
Review Source
Mark Castle
At the time backup system was not provided by Sunrun. Bottom line Sunrun fixed that and additional problems with some panels. Far as I'm concered they did an exceptional service above and beyond. Extremely satisfied with the service and personel. I very seldom give a review but everyone deserves an extremely well done.
3 months ago
Reply from Sunrun
Thank you so much for sharing your story, Mark. We are happy to hear that you are happy with our services and personnel. Thank you for being part of our Sunrun family!
Aug. 14th, 2025
Verified Customer
Review Source
Dennis Kiehn
From getting all the information together and till the panels were up and running was a very short time. Of course the big wait was with PGE. I haven’t had any problems with the panels or the other equipment. All in all was a good experience.
3 months ago
Reply from Sunrun
Thank you for sharing, Dennis! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!
Aug. 14th, 2025
Verified Customer
Review Source
Rebecca Hite
I love Sunrun! We’ve saved so much money by having their solar panels. I no longer pay any electric bill. I know that based on my electricity consumption, my solar bill is consistent each money and is quite affordable. Thank you Sunrun!
3 months ago
Reply from Sunrun
Thanks for your review, Rebecca! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 14th, 2025
Verified Customer
Review Source
Dee Erhart
The entire team deserves a 5 star review. Joni did an outstanding job with the proposal and answered all our questions. Lizl was stupendous as our project manager and communicated every step of the way. Everyone we spoke with was helpful and there to assist us. We met all our deadlines. Thank you SunRun!
3 months ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Dee! We’re delighted to hear that Joni, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.
Aug. 9th, 2025
