Sunrun Reviews
9.9
Overall Score
Featured Review
Verified Customer
Review Source
Donald Caccamise Virginia City, MT
Outstanding performance with no technical issues or concerns.
We are very pleased with our purchase.
From planning, to creation, to installation, the process has been exemplary.
2 years ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 20th, 2023
Featured Review
Matthew Brady Fresno, CA
Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.
3 years ago
Reply from Sunrun
Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!
Mar. 14th, 2022
Verified Customer
Review Source
Denise Almonte
Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction.
Well deserved feedback and thank you for your strong leadership skills.
2 days ago
Reply from Sunrun
Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!
Jan. 15th, 2026
Verified Customer
Review Source
George Jasso
I had an excellent experience working with Austin M. for my solar needs. I already had two solar systems on my property, but I needed a third system that was properly designed to match my actual energy usage and account for frequent power outages from SoCal Edison, which happen almost every other week for me. Austin took the time to truly understand my situation and designed a system with the correct kWh production to meet my needs, along with backup batteries to keep my power on during outages. His knowledge, honesty, and attention to detail really set him apart. He made the entire process easy and gave me confidence that I was getting the right solution—not just a sale. I highly recommend Austin to anyone looking for solar and backup battery solutions.
1 week ago
Reply from Sunrun
We're delighted to hear that your representative, Austin, was a huge help with designing your system that best suits your needs and lifestyle. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Jan. 9th, 2026
Verified Customer
Review Source
Dennis Dowdy
Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases.
He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.
1 week ago
Reply from Sunrun
Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 7th, 2026
Review Source
Fabian Ballesteros
I was against solar for many years and honestly very skeptical of the whole process. Austin M. stayed consistent with his follow-ups and, more importantly, took the time to truly educate me instead of pressure me. He broke everything down clearly—how the solar program works, the long-term benefits, and how adding backup batteries would protect my home and give me real energy independence.
After paying Southern California Edison an average of $600 per month, I finally pulled the trigger, and separating myself from Edison has been a huge relief. The peace of mind alone makes it worth it. Austin was professional, patient, and knowledgeable from start to finish, and I’m grateful he didn’t give up on me when I initially said no. Highly recommend Austin to anyone on the fence about solar—you won’t regret it.
1 day ago
Verified Customer
Review Source
Juan Guinto
Austin was able to explain the system and the process in a way I was able to understand and see the savings. He wasn't only able to save me money but also showed me how he could get extra
equipment which convinced me to work with Sunrun.
4 weeks ago
Reply from Sunrun
Thank you so much for your kind words, Juan! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Dec. 19th, 2025
Review Source
Lorrie Koahou
I had an amazing experience working with Austin M. for my solar installation! He was incredibly knowledgeable and patient throughout the entire process, answering all my questions and ensuring I understood every step. One of the things I appreciated most was how he really took the time to explain the benefits of adding backup batteries to my solar system. Living in a neighborhood where power outages happen frequently, knowing I’ll have reliable power even during those times has given me so much peace of mind.
Austin made the whole experience smooth and stress-free, and I couldn’t be happier with my decision to go solar. Highly recommend him to anyone looking to make the switch!
1 week ago
Reply from Sunrun
Hi Lorrie, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 6th, 2026
Verified Customer
Review Source
Brian
I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend!
behind
1 month ago
Reply from Sunrun
Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2025
Verified Customer
Review Source
Alex R
I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.
1 month ago
Reply from Sunrun
Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!
Nov. 21st, 2025
Verified Customer
Review Source
Tomas Suazo
“Austin did an excellent job explaining the solar plans and panels. He was extremely informative and always available when questions arose.”
1 day ago Edited January 17, 2026
Review Source
Alex Nguyen
After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.
1 week ago
Reply from Sunrun
Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.
Jan. 6th, 2026
Verified Customer
Review Source
Juan (John) D. Rangel
Meeting and working closely with Austin M. permitted me to decide to go with Sunrun. We had interviewed many different companies, but the professionalism proved clearly we want the backing of a well established Solar company.
1 month ago Edited January 6, 2026
Reply from Sunrun
Thank you for taking the time to share your experience, John! We're so glad to hear that our communication throughout the process helped you feel informed and confident every step of the way. We appreciate your feedback!
Dec. 16th, 2025
Verified Customer
Review Source
Claudia Londono
For a long time, even when Brian was just starting his career with Sunrun, what caught my attention most was his persistence in helping us install our solar panels. He was always willing to find an option that fit our budget and needs. Watching him grow and advance the way he has made me believe that Sunrun is a company that supports young people in becoming entrepreneurs and giving them opportunities to improve. Brian is an excellent salesperson, a great friend to his customers, and an important part of our family because we can count on him whenever we need him.
2 months ago Edited November 7, 2025
Reply from Sunrun
We're delighted to hear that your representative, Brian, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Nov. 8th, 2025
Review Source
Christopher Reese
After speaking with Rob a few times without pressure, I spoke with my wife and felt like we would benefit getting solar. We had some issues with the credits going away. Rob came through in multiple ways to save us money. We are in a much better place now thanks to Robert. Great experience!
1 week ago
Reply from Sunrun
Thank you for taking the time to share your experience, Christopher. We're so glad to hear that Rob has been there to support you and has helped find ways for you to save money. Thanks for being part of our Sunrun family!
Jan. 9th, 2026
Verified Customer
Review Source
Lela
Mr. Gabriel Valdez— He exhibited professionalism, care, attentiveness, and commendable character. All the aspects I requested were considered meticulously. The work was executed to a high standard, efficiently and professionally, including the installation, ensuring my complete peace of mind.
THANK YOU MR. VALDEZ
2 months ago
Reply from Sunrun
We greatly appreciate your positive feedback, Lela! It warms our hearts to know that Gabriel played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Nov. 8th, 2025
Review Source
Vanessa Parker
I am incredibly grateful for the outstanding service. I received from my solar sales representative, Austin Monte. From start to finish, Austin went above and beyond to make sure everything was handled smoothly and in my best interest. I had a settlement bill with edison that I was stressed about, and Austin stepped in and helped get it fully resolved by ensuring what I owed was covered on top of that, he thoughtfully redesigned my system by adding more solar panels and backup batteries to account for my increased nighttime usage from Edison. Now I feel completely secure knowing my home is protected from future power outages and rising utility costs. Austin was knowledgeable, transparent and genuinely cared about finding the right solution for my situation, not just making a sale. I truly appreciate his dedication, expertise and would highly recommend awesome to anyone considering solar. He made the entire process easy.And gave me real peace of mind.
1 month ago
Reply from Sunrun
We're delighted to hear that your representative, Austin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Vanessa!
Dec. 19th, 2025
Nathan Boynton
Brian came to our house in North Andover 6 years ago, and I am so glad he did. Door-to-door sales can sometimes feel aggressive, but Brian was the exact opposite. He walked us through the entire solar process without any pressure and made everything incredibly easy to understand.
Now that we are six years in, I can honestly say the system has been flawless. We haven't had to do a single thing for maintenance and have had zero issues. The best part? We typically only receive one small bill from National Grid in February; the rest of the year is covered. If you are looking for someone honest to help you with solar, I highly recommend Brian.
1 month ago
Reply from Sunrun
Nathan, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Brian was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun.
Dec. 10th, 2025
Rob
Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us.
He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program.
I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well.
Thank you, Bennett!
1 month ago
Reply from Sunrun
Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.
Nov. 21st, 2025
Verified Customer
Review Source
Clayton Wright
Fernando and his crew are the best he has helped me anytime a call and answer any and all questions
16 hours ago
Verified Customer
Review Source
Denice Leslie
The SUNRUN team did an outstanding job of explaining the entire process from
Beginning to end . And they were very helpful with any questions we had along the way . The sales rep was especially silly helpful going the second mile to help us log in to our energy app that tracks our usage and the amount of energy credits we have, calling and staying g in the line outside near our new power pack batteries in the unrelenting 2 digit heat.
We definitely recommend SUNRUN! They can’t be beat for customer service as well as installation . They came, installed and left without any hassel for our daily routine.
5 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Denice! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Aug. 12th, 2025
Chris Siegler
Worst solar company ever! I've purchased multiple solar systems and they are the absolute worst. I had to use them with the purchase of a new home. They were way more expensive than others. The products they used were fine but their service is horrible. I received an email that my system was underperforming. They found my system wasn't communicating. I called their service department and they told me I didn't have a warranty. I had to go through three tiers of customer service and send them my contract for them to agree that I have a warranty. They said I had to sign an agreement to pay in the case that it was caused by physical damage but hat otherwise it would be covered by warranty. They got it communicating. Sent me a bill for $580 and refuse to acknowledge my warranty. I'm disputing it with BBB. They have multiple class action law suites against them. Stay away from them if you want someone that stands by their work.
5 hours ago
Review Source
Carlos Kaukahi Severson
What I liked about Jonah was his professionalism he attended to my questions and answered them promptly and gave me the answers I needed to feel solid about working with SunRun.
1 week ago
Reply from Sunrun
Thank you for sharing your experience with us, Carlos. We are thrilled to hear that John was attentive and was able to help answer all your questions. Thanks for helping us create a planet run by the sun!
Jan. 6th, 2026
Review Source
Jason English
Austin was great explaining the benefits and delivering on the project plan. They have been a great company so far. Installation is complete, just waiting for Edison to approve connection to the grid!
1 week ago
Reply from Sunrun
Thank you so much for your kind words, Jason! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Jan. 6th, 2026
Verified Customer
Review Source
Hassan Sultan
Amazing experience so far and encourage others to get it. Faysal Dib treated me like family and is always ready to answer questions or any concerns that I have.
1 month ago
Reply from Sunrun
Thank you for providing your feedback, Hassan! We’re delighted to hear that Faysal was attentive and addressed all your questions. Thanks for choosing us as your solar provider.
Dec. 19th, 2025
Review Source
David Baillie
I’d like to thank SunRun and Ryan O. in particular for pushing to get a second batch of solar panels on my roof. I had no idea of the bureaucracy they face from the county and my local electrical company to get it done, but he did it. Thank you, Ryan, thank you SunRun.
2 weeks ago
Reply from Sunrun
David, we greatly appreciate your positive feedback! It warms our hearts to know that Ryan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 2nd, 2026
Review Source
David Brook
I’ve been dealing with sun run for years. I’ve had some issues that never got resolved Phoenix resolved all my issues fixed all my problems and now I’m 100% for your company. I say give this man a raise because he’s a miracle worker.
4 weeks ago
Reply from Sunrun
Hi David! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. Thank you for being part of our Sunrun family!
Dec. 20th, 2025
Verified Customer
Review Source
Jon Alessandrini
Working with Brian through the entire process to get everything that was a concern to me answered and covered with my solar system was a breeze. His knowledge in the area is refreshing to see and he also has a great team of people who he works closely with that were able to answer any random questions that came up during the process.
3 months ago
Reply from Sunrun
We're delighted to hear that your representative, Brian, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!
Oct. 25th, 2025
Verified Customer
Review Source
Declan Murphy
Really loved my experience with Sun Run. Starting with Sun Run Associate. He was always around to help me understand the process. Installers were punctual , friendly and respectful. I was amazed how fast the whole process went.
3 months ago
Reply from Sunrun
Thank you for sharing your experience, Declan! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Sep. 27th, 2025
Verified Customer
Review Source
Karthik Ram
Really streamlined process of ordering and installing the panels, Teddy Smith was the salesperson. Sunrun spoke with the utility company on my behalf after design was completed as well for permits. I also had a Costco shopper card as a perk for signing up via Costco. Would recommend
3 months ago
Reply from Sunrun
Karthik, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Sep. 25th, 2025
Verified Customer
Review Source
Jared Kiselica
Absolutely fantastic experience with sunrun can't say enough good things about the customer service they kept me informed at every step from scheduling installation the system is working perfectly and I'm thrilled with my decision to go solar with sunrun
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Jared! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Sep. 25th, 2025
Verified Customer
Review Source
Jeffery Odell
The entire process from signing docs to today has been seamless with SunRun. The permitting and approval were efficient and our system has performed flawlessly. Excellent customer support! We have had zero problems with our system.
3 months ago
Reply from Sunrun
Thanks so much for sharing, Jeffery! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Sep. 25th, 2025
JOHN GORDON
We found Sunrun to be very professional. There was no high pressure tactics to acquire their service.
Each step of the process was explained in detail. Each step was taken as explained.
All questions asked were answered to our satisfaction with our understanding.
They were able to install in one day. They have stayed in touch after the whole process was completed.
Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process.
We have had the unit for six weeks and everything is operating as promised.
I would recommend this company to anyone who asks.
2 months ago
Reply from Sunrun
John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.
Nov. 12th, 2025
Cristina Mejia
I had talked to a few different solar companies before, but Wallace from Sunrun was by far the most genuine and knowledgeable person I spoke with. He didn’t try to pressure me or rush me into anything, he actually took the time to explain how everything works, what my options were, and helped me figure out what made the most sense for my home.
He answered all my questions (and there were a lot!) with patience and honesty. The whole process went exactly how he said it would, and now my system is up and running perfectly. I’ve already referred a couple of friends to him because it’s rare to find someone in sales who actually cares about educating first and selling second. Highly recommend working with Wallace if you’re even just thinking about solar.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Wallace, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Oct. 28th, 2025
Verified Customer
Review Source
Javier CV
I’m very pleased with all aspects of the installation process. From the moment I spoke with Rebecca, then the people on site, and of course, Jennifer were fantastic. There were a couple of hiccups with the township and utility company that delayed the process and so I just got the system up and running, but that had nothing to do with Sunrun. You guys did great. You have an awesome team.
4 months ago
Reply from Sunrun
Javier, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Brenda Ramsey USA
4 months ago
Reply from Sunrun
Thanks for your review, Brenda! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Linda Monteferrante
This is one of the best decisions of my life. Living in the High Desert my electric bills could be $300 or $400 a month. After getting solar I know exactly what I pay which is considerably less!
I’m so happy I made this decision
The team of people I worked with were wonderful and available to me without the process. On top of this, at the end of the year, the electric company pays me a bit because they used my solar!
4 months ago
Reply from Sunrun
Your review brightened our day, Linda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 14th, 2025
Verified Customer
Review Source
Judy Sexton
I have had my solar for several years now and have to say it was one of my best decisions. Sun Run and its representative were first rate from start to finish. Their technicians were on time and did an excellent job. They took all of my needs into consideration and I so enjoy the benefits of solar and the decrease in my electric bill from SDGE who continue to increase costs. I am a happy SunRun customer
4 months ago
Reply from Sunrun
Thanks for your review, Judy! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Shaoqiang Dong
Sunrun installed solar panel on our roof in Woburn about 3 years ago. This year (2025) we decided to install more panel. The Sunrun teams did a good job from design, planning to installation and activation. Each team is managed by different managers and they keep us informed about the progress and what and when to expect next step. When I have question I call the customer support, most time I get response in reasonable time. Thanks for the team for the work.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Shaoqiang! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Kent Ahue
From beginning to end the process was exceptional. Although you work with various agents each agent's follow up and contact through the process is top of the line. As the process is lengthy? They maintain contact through email, text, phone calls, etc. To make sure you are aware of the process at the moment. Their customer service is A+ and it's hard to find these days. Mahalo, Sunrun
4 months ago
Reply from Sunrun
Thanks for your review, Kent! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 29th, 2025
Verified Customer
Review Source
Loyce F
I recently added 10 additional solar panels to my current panels. The staff were friendly and knowledgeable and made the process easy. Having Spanish tiles, a new roof needed to be installed done by a wonderful company and a new electrical box was installed. I also added two batteries. I was notified each time as the process started and as it was coming to completion. Everyone was respectful of my property, myself and my home. Would I recommend, yes, so if you decide to have panels added or installed for the first time, call them you won't be disappointed.
4 months ago
Reply from Sunrun
Thanks for your review, Loyce! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 28th, 2025
Verified Customer
Review Source
Brenda Ramsey
I love sun run! I pay SCE maybe $10 2-3 times a year. Have had no issues at all with my product. Customer Support has been fantastic although I don’t have to call them hardly ever. I just wish that as an existing customer I could get what a new customer get and that is a back up generator. I just can’t afford the $12,000 to purchase one otherwise I would strongly recommend anybody go with Sun Run
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Brenda! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Joseph Lacasse
I have not been disappointed with my system. We are putting it to the test starting this year in advance. I plan for an air conditioning system, which we installed this year. it is a heat pump system. We did not use the heat this year, but will probably be using it by the end of this year and the beginning of next year. My hope would be to still by the end of the year have been able to have credits.
4 months ago
Reply from Sunrun
Joseph, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Yannis Semertzidis
Anthony explained everything the company offered in clear, simple terms, so there were no surprises or hidden details I didn’t know to ask about. From the very beginning, I knew exactly what to expect—and Sunrun delivered even more than they promised. They handled all the legwork, including permits, and the installation crew was extremely professional. The entire process went exactly according to plan, exceeding both my expectations and what I had been promised. Best of all, every day I enjoy free power from the sun—completely worry-free.
5 months ago
Reply from Sunrun
Thanks for your review, Yannis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 19th, 2025
Verified Customer
Review Source
Priscilla Quattrocchi
I have been very satisfied with the Sunrun team starting from initial design to installation/activation. They have been easy to work with and they handle everything along the entire process. My system is turned on now and I can monitor how much energy is produced. Time will tell if the system delivers what it is supposed to but the Sunrun team has met or exceeded my expectations.
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Priscilla ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 9th, 2025
Verified Customer
Review Source
Lora Taylor
Working with Sunrun representatives has been a great experience from beginning to end! From mapping out the number of needed panels, the installation process, and the ongoing service, we couldn’t ask for more! Due to the expertise of everyone involved, our system has generated enough energy to cover our household needs with little to no true-up at the end of each service year. No hidden costs. No surprise expenses at the end. When asked for solar provider recommendations by friends and family, I highly recommend working with Sunrun for a no worry, no hassle purchasing experience!
5 months ago
Reply from Sunrun
Thanks for your review, Lora! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 12th, 2025
Verified Customer
Review Source
Laurie Mann-Hart
I put our first system on my 1st house in Placentia, CA and have LOVED it from the start!! Anytime I have had questions they have been there to answer them and if I had a problem, they were right out to fix it... It's wonderful to have Edison pay us for the electricity we produce and don't use. I would do it again and again!
Actually, we put solar from Sunrun on the house in Temecula also. Same experience, nothing bad to say, only praise for the company and staff!!
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Laurie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 12th, 2025
Verified Customer
Review Source
Larry Johnson
The initial solar panel project has been 10+ years with only 1 equipment issue that was diagnosed and corrected as quickly as supply chain could allow. Tech was really professional and kept me informed.
The battery project was even faster, everyone involved was professional, friendly and I was kept informed as to progress of each part of the new battery installation and PTO process.
5 months ago
Reply from Sunrun
Thanks for your review, Larry! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 30th, 2025
Verified Customer
Review Source
Ed Torres
Working with SunRun solar has been the best experience! Everyone has been so helpful and they truly are amazing professionals. From sales to the install of the product everything went as scheduled and as planned. They took care of all the logistics with NV Energy and made sure everything ran smoothly. To anyone thinking about solar for their home Sun Run should be your 1st contact. Thank you SunRun for everything! Your quality of service is unmatched.
5 months ago
Reply from Sunrun
Ed, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Jul. 26th, 2025
Verified Customer
Review Source
Carol Jacobs
I purchased my solar panels from Sunrun back in January 2016, and I couldn’t be happier with the decision. Over the years, my electric bill has been consistently low, and I’ve had zero issues with the system. The panels have worked flawlessly, and I haven’t had to worry about a thing.
With energy costs rising all the time, I’m incredibly thankful I made this investment when I did. It’s been one of the smartest purchases I’ve ever made, both financially and environmentally. I highly recommend Sunrun to anyone considering solar energy—they made the process easy and stress-free, and the long-term benefits speak for themselves.
6 months ago Edited July 23, 2025
Reply from Sunrun
Carol, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jul. 17th, 2025
