Sunrun Reviews
9.9
Overall Score
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Featured Review
Verified Customer
Review Source
Donald Caccamise Virginia City, MT
Outstanding performance with no technical issues or concerns.
We are very pleased with our purchase.
From planning, to creation, to installation, the process has been exemplary.
1 year ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 20th, 2023
Featured Review
Matthew Brady Fresno, CA
Sunrun is an amazing company. My pg&e bill was almost 500$ and now I only pay 125$ a month. They literally kept me in my home. The service has been professional and timely. I could not be happier. And their APP to monitor the system is brilliant.
2 years ago
Reply from Sunrun
Matthew, we're so delighted to hear that you're saving money with solar. We hope you continue to enjoy the benefits of clean energy for many years to come. Thanks for helping us create a planet run by the sun!
Mar. 14th, 2022
Verified Customer
Review Source
Hannah
3 days ago
Reply from Sunrun
We greatly appreciate you taking the time to share your experience with us, Hannah. If there is anything you need assistance with please don't hesitate to send us an email at resolutions@sunrun.com. Thanks!
Dec. 17th, 2024
Verified Customer
Review Source
Jesse Frenette
I couldn’t be happier with the service. From install to 4yrs later. My monthly electric bill comes in with negative amounts which I used as credits in the winter when we don’t collect as much sun. The 25yr full warranty assures me if any damages I can have it fixed or fully replaced, gives me piece of mind. The monthly payment depends on how many panels you get, depending on how much your yearly electric bill shows it needs. My 14 panels acquires a $95 per month flat rate, locked in electric charge. This was such a huge savings especially after 2020 when rates went up almost double. I couldn’t be happier with this decision.
3 days ago
Reply from Sunrun
We're thrilled you are having a great experience with us, Jesse! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
George Minerva
Sunrun staff were very educational regarding all the options for our battery installation on our Sunrun panels. We chose to go through Sunrun itself rather than a large box store as Sunrun was willing to install a battery rather than two batteries and additional panels. The installation crew arrived early and completed the job in one day. They were very thorough and worked hard on a very hot day.
2 days ago
Reply from Sunrun
Thanks for your review, George! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Paul Zartman
I’ve had solar through Sunrun for a few years now and it has been a great decision. My total cost for electric is certainly lower than it was, and that’s the main reason I went solar. Pricing options are plentiful and sized to your electric needs. My salesman, Ben F was SUPER low pressure and very knowledgeable and helped me through the process.
4 days ago
Reply from Sunrun
Thanks for your review, Paul! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 17th, 2024
Verified Customer
Review Source
Beverly G Hasemann.
When John T came to explain about Sunrun solar, he took the time to explain everything. When I didn't understand, he explained again. Never rushed us. Was polite and thorough. Made sure all bases were covered. Gave me enough panels so I didn't have to worry about paying electric. Since e I have owned my solar, our house stays so much cooler. Air conditioning runs less. It's efficient and I'm not ruining the environment. As far as I can say, Sunrun is the best. John really knew what he was talking about. Thank you so much. Beverly
4 days ago
Reply from Sunrun
We're delighted to hear that your representative, John, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks you, Beverly
Dec. 17th, 2024
Verified Customer
Review Source
Ruth Sexton
Customer service helped me to figure out why I wasn't getting a savings. I followed their directions and I contacted my energy company since then I've worked with them to correct everything and my solar panels are working great my bills have gone from $400 a month down to 100. I am still working to make them even lower. But what a savings. Thank you to the service people for helping me figure out what was wrong. I am now receiving a substantial savings. I've recommended you over and over again to many people. Overall I am extremely happy with my solar energy.
1 week ago
Reply from Sunrun
Thanks for your review, Ruth! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 17th, 2024
Verified Customer
Review Source
Martha Medan
Excellent customer service, quality products, courteous employees and very respectful of my home. I was kept informed of my project status from beginning to end. Scott is very professional, knowledgeable and respectful. I am very happy with my solar.
3 days ago
Reply from Sunrun
Thanks for your review, Martha! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Yashwant Kolli
The entire experience of getting to know the sunrun solar system, the presentation, discussions with the respective teams and the installation was great. Even the process of getting an issue resolved is also great. The new sunrun mobile app is super helpful with the insights it provides.
3 days ago
Reply from Sunrun
This is awesome, Yashwant! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thank you for going solar with us and for helping us create a planet run by the Sun!
Dec. 18th, 2024
Verified Customer
Review Source
Paulina Diaz
They are professional, friendly and available when you have a concern . All personal are so readily available and no number of questions is too much.
They keeps you informed from start to finish. Once a customer always a customer. I have no regrets with. I highly recommend them especially Daryl D who takes his time to educate you.
3 days ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Paulina! We’re delighted to hear that Daryl, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider!
Dec. 18th, 2024
Verified Customer
Review Source
Roxana Johnson
Sunrun’s was very easy to work with when we decided to install solar panels. From the application for permits thru installation and having APS come out, everything went smoothly and we couldn’t be happier with how everything came together. Thanks to all the people at Sunrun our experience was very positive and I highly recommend Sunrun!
4 days ago
Reply from Sunrun
Thanks so much for sharing, Roxana! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Dec. 17th, 2024
Verified Customer
Review Source
Annie Moore
Sunrun has been a breeze from the beginning! The sales people explain everything thing and answered all our questions without treating us like idiots. The installers were fantastic too! And very swift! I recommend Sunrun to everyone I know!
4 days ago
Reply from Sunrun
Thank you for sharing your feedback, Annie! We are thrilled to hear that our representatives were attentive and able to help answer your questions. Thanks for helping us create a planet run by the sun!
Dec. 17th, 2024
Verified Customer
Review Source
Stephanie Rangel
Sunrun has been so amazing. They have taken care of us every step of the way. Whether it’s been a simple question or a major issue. They have not fallen short of taking care of all our needs. Our expectations in a company have far been exceeded. Thank you sunrun and Fernando!
1 week ago
Reply from Sunrun
We're delighted to hear that your representative, Fernando, made a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Stephanie!
Dec. 14th, 2024
Verified Customer
Review Source
Dennis Hawkins
Our customer rep, Tom, was a very knowledgeable and personable guy who was thorough and patient when explaining the program to us. The technicians who installed the system were friendly and worked quickly. The output of the system and the savings that Tom told us we could expect were spot-on. So far, there have been no issues to correct with the system and customer support is always there if we need it.
1 week ago
Reply from Sunrun
Thank you so much for your kind words Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 12th, 2024
Verified Customer
Review Source
Suzanne Becerra
Robert took the time to not only listen to our needs, but also to ask the probing questions regarding future plans in order to determine what would be the best fit for us. We were initially on the fence regarding the Tesla back up battery and I am glad we moved forward with it. In the past year we have had at least four power outages. With the first one we didn't even realize it until a neighbor said something to us. Yes it kicked in that smoothly, like a small blip of a power surge. We have already recommended Sunrun to friends
1 week ago
Reply from Sunrun
Thank you for taking the time to share your experience, Suzanne . We are overjoyed to learn that Robert took the time to help answer any questions and was able to determine what would be the best fit for you. Thank you for being a part of our Sunrun family!
Dec. 12th, 2024
Verified Customer
Review Source
Walter Rozycki
Kate has helped make determination which of the Sunrun programs were the best form my situation. She also helped me through a couple of hurdles. Her knowledge and expertise in her field made my purchase of solar system a complete success. I install Sunrun's panels on 4 of my rentals and and turned on a couple of my friends. Sunrun has the best programs. They save me and my tenants money and we all are part of the bigger picture, being part of the solution to fight climet change. Thank you Kate.
1 week ago
Reply from Sunrun
Walter, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on you and your tenants. Thank you so much for going solar with us!
Dec. 12th, 2024
Verified Customer
Review Source
Rosemary Stolzenberg
My solar power is optimized by Sunrun. The installation was great and I’m renting the solar system, so any maintenance issues are taken care of by Sunrun. I’m getting credit for power from my solar panels. The costs are much lower over the past year and a half. I took time to hear about Sunrun and review my options, and it’s been a great expo for me and my property.
1 week ago Edited December 16, 2024
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Rosemary! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Dec. 12th, 2024
Verified Customer
Review Source
Judith Helgeson
My Sunrun solar panels were installed in May of 2021. Jason and Sunrun took care of all aspects of planning, installation and inspections keeping me updated as it progressed. Since then they have checked in with me every few months to make sure all is running well and answer any questions. I’m very happy with both the savings and security of the panels and happy that I chose Sunrun.
1 week ago
Reply from Sunrun
We greatly appreciate your positive feedback, Judith! It warms our hearts to know that Jason played a pivotal role in your seamless solar journey and continues to check up with you. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Dec. 12th, 2024
Verified Customer
Review Source
Ryan Bakken
I was approached at Lowe’s for a consult from Sunrun about solar installation. I was interested already so I set up an appointment. From that point on everything has been very well communicated at each step. The panels were installed promptly and look good! It took a while to get through all of the permitting/inspections/etc but the system has been up & running for almost a month now with no issues. Would highly recommend Sunrun A+
1 week ago
Reply from Sunrun
Thank you for taking the time to share your experience, Ryan! We're so happy to hear that you're enjoying your system and were kept informed every step of the way. Thank you for being part of our Sunrun family.
Dec. 12th, 2024
Verified Customer
Review Source
R Greer
I’ve had Sunrun solar for 3 years. I am happy with the service I received. Jared the salesman was courteous, friendly, and helpful. He answered all my questions and also was available if had any further questions. He made me feel comfortable with the process of getting Solar. I am
So happy I went with Sunrun. I am especially enjoying low cost Electric bill including what I pay Sunrun is minimal compared to what other people are paying who don’t have solar.
1 week ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, R Greer! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Dec. 12th, 2024
Verified Customer
Review Source
Lori Johns
We did a lot of research before we installed solar. When sunrun came to inspect our roof on our manufactured home they found storm damage that we did not know about at the peak of our roof. There was a 4-ft long opening and they took pictures which they gave to us and we forwarded to our homeowners insurance. My husband and I are senior citizens and we never go on the roof. We would never have known about the damage if not for Sunrun. After we got our roof replaced through insurance sunrun came out and we got 38 panels installed between our home and our detached garage. I am retired and disabled, my husband works from home, we use a lot of electricity during the day. Our comment bill was regularly over $200 a month. Now with sunrun solar we pay $125 to lease the panels and approximately $16 ComEd every month! The money we are saving is amazing! And we are doing something good for the environment as well! Can't say enough good things about our Sunrun solar! Very very satisfied customer!
2 weeks ago
Reply from Sunrun
Lori, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Dec. 6th, 2024
Verified Customer
Review Source
Gary Wissocki
John C Director of SUNRUN's project management team did an outstanding job on my residence solar installation. I have saved thousands over the last 2 years. I highly recommend SUNRUN and Mr. C for homes that do not have much shade. They determine if your home is worth to YOU the homeowner if it would be worth installing their state of the art solar panel and control system. I recommended a friend but his home which did not have much sunlight at their home roof area, their system would not provide outstanding financial benefits to them. SUNRUN declined to install...Now what company does that?? Outstanding Company with John C at the helm.
2 weeks ago
Reply from Sunrun
Thanks for your review, Gary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 6th, 2024
Verified Customer
Review Source
George Omeara
SunRun: A shining example of solar excellence from the initial consultation to the final installation, my experience with SunRun has been nothing short of exceptional. I was initially hesitant about switching to solar, overwhelmed by the technical aspects and unsure of which company to trust. SunRun alleviated all my concerns. The entire process was remarkably smooth. My consultant, Tyler R, was incredibly knowledgeable and patient. They thoroughly explained the various options available, tailoring their recommendations to my specific energy needs and budget. There were no high-pressure sales tactics – just honest, informative advice. They answered all my questions, even the repetitive ones, with clear and concise explanations. The installation team was equally professional. They arrived on time, were respectful of my property, and worked efficiently and meticulously. The entire installation was completed within the promised timeframe, and the crew left the site cleaner than they found it. Since the installation, my energy bills have been significantly reduced, exceeding even my initial projections. The SunRun app is user-friendly and provides real-time monitoring of my energy production and consumption. This transparency is incredibly reassuring. Beyond the technical aspects, what truly impressed me was SunRun's commitment to customer service. They were always readily available to answer questions and address any concerns before and after the installation. This level of ongoing support is invaluable. In conclusion, I wholeheartedly recommend SunRun to anyone considering switching to solar energy. Their professionalism, expertise, and commitment to customer satisfaction make them a truly outstanding company. They've not only provided me with clean, affordable energy but also peace of mind. Five stars without reservation!
2 weeks ago
Reply from Sunrun
George, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Tyler was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks
Dec. 6th, 2024
Verified Customer
Review Source
James Hand
I contracted SunRun to install their solar system on my last 2 homes.
The systems have been trouble free and very efficient. My electric bills were reduced to $0.00 and I actually received a pay back for my utility company (PG&E) for the extra energy my systems generated that was fed back into the grid.
The systems required no out of pocket cost as they receive my California Solar Power Incentive to cover the cost of installation. I pay SunRun a very low fixed payment monthly, as the system is leased vs me having to purchase the system.
All needed maintenance is taken care of by SunRun at no cost to me.
Installation only took a day and the technicians were professional, friendly and tidy.
I highly recommend SunRun for the installation of your solar system.
3 weeks ago
Reply from Sunrun
James, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Dec. 2nd, 2024
Verified Customer
Review Source
Karen Tucker
Ten years ago after researching extensively, we chose SunRun to install 21 solar panels on our roof. They have been producing wonderfully since 2014, when solar was relatively new . Our electric bill was consistently next to nothing. We have since retired and have been consuming more electricity because of increased air conditioning use in these unusually hot summers snd just spending more time at home. We decided to have eight additional panels last spring. SunRun’s pricing is very competitive and the quality of their panels is excellent. The panels we had installed are producing as well as the new panels. SunRun handled all the permits and paperwork. The install was completed quickly and cleanly by a professional and skilled crew. I would not hesitate to recommend Sun Run to anyone considering solar.
4 weeks ago
Reply from Sunrun
Your review brightened our day, Karen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Thank you for being apart of the Sunrun family since 2014!
Nov. 22nd, 2024
Verified Customer
Review Source
Shelley Holden
We had a great experience with Sunrun. Raven, our rep was very knowledgeable and informative. Our project manager, Lindsay, was equally involved. The process was quick and easy; we had our drone inspection on Thursday, got our design plan on Friday, received our initial permit the following Monday and got the system installed that Wednesday. In less than a week we were up and running.
We've been very happy with our solar system. It's come in handy several times during power outages.
I highly recommend Sunrun. A neighbor did a lot of research and found this company to have the best options. So, whether you’re looking to buy or lease a solar system, I encourage you to put Sunrun at the top of the list.
4 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Shelley! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Nov. 22nd, 2024
Verified Customer
Review Source
Steve Lamar
I've had my solar system from SunRun for over 7 years now.
I'm very happy with how it has saved me a lot on pge bills!
The company has improved very much in the last few years and I am very satisfied with them.
3 days ago
Reply from Sunrun
Thanks for your review, Steve! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Kathy Huels
Sunrun was the easiest company i have ever worked with. They have also cut my electric bill by 80% . i could not be happier with their service and the results have benn im saving money!
3 days ago
Reply from Sunrun
Thanks for your review, Kathy! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Jack Schufreider
Everything from the sales to the installation process was excellent. Product handles the big hail storm of 2023 perfectly. Had to replace my roof, but the solar panels were not damaged.
4 days ago
Reply from Sunrun
We are so happy to hear that you are satisfied with our products, Jack! Thank you for taking the time to share your experience with others.
Dec. 17th, 2024
Verified Customer
Review Source
Juan Aguirre
This company is the best their customer service and their people are amazing ,I have no regrets I’m saving around 300 a month in electric bill , overall happy customer here
4 days ago
Reply from Sunrun
That’s fantastic, Juan! It’s wonderful to hear how much you’re saving, and we’re thrilled you’ve had such a positive experience with your system.
Dec. 17th, 2024
Verified Customer
Review Source
Chris Nelson
Super easy process! My solar system went up quick and was turn on in a timely manner. I had an issue with the system right away, but they came out and fixed it immediately. It’s been smooth sailing ever since.. I’ve had the system for about a year and would highly recommended Sunrun if you’re looking for a solar system!!
1 week ago
Reply from Sunrun
Thank you for sharing your positive experience with us, Chris! We're delighted to hear that the installation was seamless and that we were able to resolve your concerns promptly. Your satisfaction is our priority, and we're glad to hear that you appreciate our professionalism and cleanliness. Thank you!
Dec. 12th, 2024
Verified Customer
Review Source
Angel Irizarry
My experience with Lauren and her team was excellent! I was informed about the project every step of the way.
Any concerns that I had were immediately addressed. The team was always accessible and willing to help. Lauren and her teams professionalism made this an easy process for me and my family.
1 week ago
Reply from Sunrun
We greatly appreciate your positive feedback, Angel! It warms our hearts to know that Lauren and her team played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Dec. 12th, 2024
Verified Customer
Review Source
Ailwyn Villafane
From day one sun run installation was perfect! The roof installers, the electrician and the sun run staff all were great. The contractors sun run used were very professional and fantastic installation. The staff at sun run were my favorite. The relationship they built with me via phone was like family. Thank you sun run.
1 week ago
Reply from Sunrun
We're thrilled you had a good experience, Ailwyn! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 10th, 2024
Verified Customer
Review Source
Sharon Saria
Our experiences with Jackie, Adam & Megan have been topnotch! They are all qualified professionals who give good, full and appropriate information regarding their solar product. Their courteous interactions have been very appropriated.
1 week ago
Reply from Sunrun
Sharon, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the our employees and the services we provide. Thank you for helping us create a planet run by the sun!
Dec. 10th, 2024
Verified Customer
Review Source
Marisa Ruiz-Sabater
I’ve been a Sun Run customer for a few years now. From my initial contact with the company, I’ve always experienced a high degree of professionalism by all the employees involved. The equipment was installed promptly and all debris removed promptly. The electrician who connected the solar panels explained everything in detail and answered all my questions. 100% recommended!
2 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Marisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 5th, 2024
Verified Customer
Review Source
badfilmrun78
Sunrun has been an amazing experience from the start. We began our journey with Bob G., Sales Associate, who explained how we could benefit from installing solar on our home. Bob was an all-truth kind of guy who took his time to detail both the solar and Tesla Powerwall products. After the conversation, there was no question, we wanted to commit to solar and follow through with the next steps. Our next Sunrun contact was Gary K, Sales Representative, who kept in close contact throughout the pre/post solar installation. Beginning with our initial appointment, Gary was professional, knowledgeable, and personable; the customer was priority one. Gary contacted us on a regular basis, ensuring our questions were answered and each step of the process was explained thoroughly. We would recommend Sunrun to anyone who is interested in solar or even unsure if its a good fit for them. Once you have spoken to the Sunrun team, you too will be leaving a raving review just like we have.
1 month ago
Reply from Sunrun
Thank you for your review, badfilmrun78! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Nov. 5th, 2024
Verified Customer
Review Source
Jason Parnes
I got my panels in 2016, and they’ve been great. My only complaint is with SDGE, which does not acknowledge all of the kW I’ve generated and credits me a fraction of what they’re worth. And they don’t allow new battery storage systems with existing solar panels, which is antithetical to CA as a green state. But they need idiots like me to keep paying my bill, even though it should be zero, because 25% of San Diego residents don’t pay their bill or are late with it. Annoying. But not Sunrun’s fault. That said, I have a friend who had an awful experience with Sunrun, but mine was good because I went through Costco, which I would highly recommend - this way Sunrun is forced to do a good job
1 month ago
Reply from Sunrun
Thank you for helping us to create a planet run by the sun, Jason!
Oct. 29th, 2024
Verified Customer
Review Source
Sabrina Baca
It took almost 4 years but my meter is running in reverse now which is a good sign. Just have patience. It has to run its course. Hopefully now it will start getting credits
3 days ago
Reply from Sunrun
Sabrina, thank you for sharing your feedback with us and we are happy to hear this! Thank you for helping us create a planet run by the Sun and for choosing us as your solar provider !
Dec. 18th, 2024
Verified Customer
Review Source
Jeffrey Kirton
We enjoyed every part of the process especially your kind and professional installers. And you made every adjustment after installation until we were satisfied!!!!
3 days ago
Reply from Sunrun
Jeffrey, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Dec. 17th, 2024
Verified Customer
Review Source
Micah Patton
Communication throughout the entire process was amazing and the company sales rep Devon was exceptional making sure we understood everything and that the project was on track
5 days ago
Reply from Sunrun
We are so happy to hear that your representative, Micah, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy.
Dec. 17th, 2024
Verified Customer
Review Source
Anthony Laudate
Everything was great from start to finish! They kept me informed throughout the process and let me know how it works! I recommend SunRun to all the people I come in contact with.
1 week ago
Reply from Sunrun
We're thrilled you had a good experience, Anthony! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 12th, 2024
Verified Customer
Review Source
Alex Garcia
Sunrun is a great company. Not only did they give me a great deal on my solar panels, they also updates my electrical panel at no cost. I would definitely and have referred my friends and family about them.
1 week ago
Reply from Sunrun
Alex, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Dec. 12th, 2024
Verified Customer
Review Source
Cheryl Meakin
One thing I found out about the company is that it had beautiful reviews. That's important to me because if a company is well liked, I am going to go with that company. When I am ready for solar, this company is the one I will choose.
2 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Cheryl! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 3rd, 2024
Verified Customer
Review Source
Sara Pierson
The whole process from the initial home visit, site inspection to the installation went smoothly and was quite painless and unobtrusive.
The installation has been completed for about a month and I haven’t gotten my first bill as of yet so I’m not sure exactly how to answer the following question.
3 weeks ago
Reply from Sunrun
We're thrilled you had a good experience so far, Sara! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 2nd, 2024
Verified Customer
Review Source
Allison Burns
My solar panels were installed in 2016, and I’ve had one small issue. The issue was resolved expediently and there have been no issues since. The savings on my electric bill has been great and I am very pleased overall. Thanks Sunrun!
3 weeks ago
Reply from Sunrun
We're thrilled you having a good experience, Allison! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Nov. 28th, 2024
Verified Customer
Review Source
Christina Ellingsworth
Best solar company out there. They always alert me if my solar isn’t performing like it should or when I need to clean my panels. Best purchase I have ever made I have not had an electric bill since I have had sun run. 8 years now
3 weeks ago
Reply from Sunrun
Thanks for your review, Christina! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun and for being apart of the Sunrun family for eight years !
Nov. 27th, 2024
Verified Customer
Review Source
Chase Shafter
Chase and the whole team were very thorough and available with any questions we had. All of our questions were welcomed with an awesome attitude which is nice. Install was fast, done in one day and all the paper work was handled and streamlined nicely. No complaints.
4 weeks ago
Reply from Sunrun
This is awesome, Chase! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Nov. 26th, 2024
Verified Customer
Review Source
William Roetling
Program basically leases customers the equipment so zero upfront materials cost. Installation was rapid and quite thorough. Sunrun monitors the system and sends support for any issue. Sunrun has been great and I’ve recommended them to many people. Definitely get the battery option. There was a neighborhood black out and I didn’t notice except for an initial flickering light. Go solar!
1 month ago
Reply from Sunrun
Thanks for your review, William! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2024
Verified Customer
Review Source
Wayne Brown
Sunrun has kept true to every thing they said. Devan V has been exceptional and on top of every obstacle to remove it. The whole organization so far has been 100% perfect. If your thinking of going Solar,call Surun ask for Devan, you will be very satisfied with the exceptional service provided from Devan and Sunruns staff. I will be saving over 700.oo dollars a month on electricity cost. Don't know why I waited so long..
1 month ago
Reply from Sunrun
We're delighted to hear that your representative, Devan, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Nov. 15th, 2024
