Sunrun: Read 3,383 User Reviews From Real Homeowners

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Verified Customer

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badfilmrun78

Sunrun has been an amazing experience from the start. We began our journey with Bob G., Sales Associate, who explained how we could benefit from installing solar on our home. Bob was an all-truth kind of guy who took his time to detail both the solar and Tesla Powerwall products. After the conversation, there was no question, we wanted to commit to solar and follow through with the next steps. Our next Sunrun contact was Gary K, Sales Representative, who kept in close contact throughout the pre/post solar installation. Beginning with our initial appointment, Gary was professional, knowledgeable, and personable; the customer was priority one. Gary contacted us on a regular basis, ensuring our questions were answered and each step of the process was explained thoroughly. We would recommend Sunrun to anyone who is interested in solar or even unsure if its a good fit for them. Once you have spoken to the Sunrun team, you too will be leaving a raving review just like we have.

8 months ago

Reply from Sunrun

Thank you for your review, badfilmrun78! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 5th, 2024

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Verified Customer

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Jason Parnes

I got my panels in 2016, and they’ve been great. My only complaint is with SDGE, which does not acknowledge all of the kW I’ve generated and credits me a fraction of what they’re worth. And they don’t allow new battery storage systems with existing solar panels, which is antithetical to CA as a green state. But they need idiots like me to keep paying my bill, even though it should be zero, because 25% of San Diego residents don’t pay their bill or are late with it. Annoying. But not Sunrun’s fault. That said, I have a friend who had an awful experience with Sunrun, but mine was good because I went through Costco, which I would highly recommend - this way Sunrun is forced to do a good job

8 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Jason!

Oct. 29th, 2024

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Dennis Erion

DO NOT USE SUNRUN!!!! POS equipment did not work, it took about six months of back and forth to finally fix it. My true up bill was $1800, first year when equipment worked it was $180 . They will not help you. Customer service is in another country and they have nothing but canned answers. Sunrun should you to another country, they are unamerican!

4 days ago

Reply from Sunrun

We're so sorry to hear this, Dennis. We certainly don't want you to feel frustrated. We will be sending you a private message requesting additional account information so that we can get a Specialist assigned to your case. Thanks!

Jul. 16th, 2025

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Verified Customer

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David Mourcus

Worst company ever to do business with, I’ll do anything to get rid of their contract and business altogether. I’ve learned my lesson the hard way and I would recommend that you stay away from sunrun at all costs. If you’re in a dire need for solar just save money and effort and go straight to Tesla

2 weeks ago

Reply from Sunrun

We appreciate you taking the time to reach out to us, David, and we'd love the chance to speak with you further about your concerns. We've located your account and have assigned an Escalation Expert who will review your account and reach out to you as soon as possible. They can take up to one business day to review your account information so please feel free to send us a private message if you have any questions in the meantime. Thanks!

Jul. 3rd, 2025

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Verified Customer

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Andrew Larner

Super professional, they made the whole process very easy and I have been perfectly content with the system.

2 weeks ago

Reply from Sunrun

This is awesome, Andrew! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2025

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Verified Customer

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Marla Duncan

The reps communicate with you along the way and keep you informed about what is going to happen next.

4 weeks ago

Reply from Sunrun

This is awesome, Marla! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 24th, 2025

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Verified Customer

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Julie Vawter

From initial contact with Sunrun to now up and running, we were well informed. All sunrun staff were super nice and communicative.

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Julie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 20th, 2025

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Verified Customer

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Bryan Blanchard

Great customer support by always responding to questions I have and working with me to make sure that my wishes are met.

1 month ago

Reply from Sunrun

Bryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the services we provide. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Peter Fidelis

My home has been so comfortable for me, with SunRun solar panels mount over my roof. My home appliances are alway running have an energy provider that suits their performance. Just like the name implies, SunRun keeps home appliances running.

3 weeks ago

Reply from Sunrun

We're thrilled you had a good experience, Peter! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 27th, 2025

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Verified Customer

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Kevin Connolly

Everyone was professional , prompt and courteous. I can’t say enough. From start to finish. And kudos to Derrick who came out to repair area around electrical panel.

2 months ago

Reply from Sunrun

Kevin, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

May. 24th, 2025

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Verified Customer

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Kristi Ortiz

We had some challenges along the process but everyone was very helpful professional and patient. Our private community caused the delays and the technicians were so great.

2 months ago

Reply from Sunrun

We appreciate you taking the time to share your experience during this process, Kristi! It brings us so much joy to hear that everyone was attentive and helpful. Thank you for being part of our Sunrun family!

May. 24th, 2025

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Verified Customer

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Jeffrey Wright

Everything went smoothly. System is up and running and the app is very user friendly. I can see our savings as I watch our solar usage and what we send back to the grid.

2 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Jeffrey! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

May. 24th, 2025

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Verified Customer

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Arleen Upton

Very good company. Everyone I dealt with was very nice and very professional. They did a great job in a timely fashion. Definitely would recommend this company.

2 months ago

Reply from Sunrun

Your review brightened our day, Arleen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 10th, 2025

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Verified Customer

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Julio Roman

Great customer service and professionalism. Their response time to my concerns was very good. I highly recommend Sunrun for your solar needs! Thanks to Sun Run!

2 months ago

Reply from Sunrun

This is awesome, Julio! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 7th, 2025

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Verified Customer

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Olga Skoro

Took a little while to obtain permits, but I’m pretty satisfied with overall experience and my current power bill! Definitely recommend this company.

2 months ago

Reply from Sunrun

Thanks for your review, Olga! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 30th, 2025

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Verified Customer

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Tom Humphrey

I got a price from two other solar companies before I had sunrun come out to our home. I liked the price with Sunrun. Sunrun put the panels on different sides of your house, so you get the most efficient solar system.

3 months ago

Reply from Sunrun

Thanks for your review, Tom! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2025

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Verified Customer

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Rosa Hernandez

Su run team is great, we did have a couple of issues with the installers, but su run was great at resolving the issue. The team is good at communicating. We worked with Ajay, Ariel, and lastly Megan.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience,Rosa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Kolby Crain

Sunrun has been an incredibly easy company to work with, I am going on almost 4 years with my solar panels from them with 0 issues and seamless service! It never seemed like it could be this easy to lower my electric bill.

3 months ago

Reply from Sunrun

Thanks for your review, Kolby! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 2nd, 2025

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Verified Customer

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Gary Ford

The team ,from the office to the installation team were wonderful, polite and courteous. I'd recommend Sunrun 💯 percent to anyone. I have 26 panels and just installed a Battery. Price is great. Thank you Sunrun.

3 months ago

Reply from Sunrun

Thank you for sharing your experience, Gary! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Richard Rauenzahn

Sun Run has a great “team” of professional employees that work with you as a customer. Their motivation to work with you to provide you a solar system that meets your particular needs as one shoe does not fit everyone is amazing.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 22nd, 2025

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Verified Customer

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Sharyn Delano

From beginning to end, everyone I dealt with at Sunrun was very professional and helpful. They showed up on time and cleaned up after themselves. My system works well, I've had no problems at all and I love not owing PGE! Sunrun is a great company to do business with.

4 months ago

Reply from Sunrun

We're thrilled you had a good experience, Sharyn! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 4th, 2025

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Verified Customer

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Rick Torres

I like the fact that now I don’t need to worry about blackouts anymore the last time Edison turned off my power it lasted 8 days and now not only do I make and store the electricity the system produces over 8 Kat hours goes back into the grid every day very cool

4 months ago

Reply from Sunrun

We're thrilled to hear that you are system and battery, Rick! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 1st, 2025

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Verified Customer

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Rich O

Great representatives and great communication. The financing options and pricing options were great. I’ve been a customer for nearly two years now and I haven’t had a single issue. I’m glad I went with a large company like SunRun due to the warranty options over a smaller one.

5 months ago Edited February 16, 2025

Reply from Sunrun

Hello, we are so thrilled about the 5 star review you left us. We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com with your service address. Thanks!

Feb. 17th, 2025

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Verified Customer

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Ernesto Hernandez

Been having my solar panels for a few years and it’s the best investment I made for my house. Neighbors come up to me to inquire and I feel like I work for SunRun after promoting them so well, now two of my neighbors have consider it and have converted to save energy by going with SunRun.

5 months ago

Reply from Sunrun

Thanks for your review, Ernesto! We're so happy to hear that you and your neighbors are saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 13th, 2025

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Verified Customer

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Anita Hill

Kasen walked me through the process from the start to installation . When installation arrived they respected the property and Meghan completed the process with me and was courteous and responded to my calls immediately. I highly recommend Sunrun and all those I spoke to.

5 months ago

Reply from Sunrun

Anita, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Feb. 10th, 2025

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Verified Customer

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Christine Austin

Customer service is exceptional. Any time you have a question or need clarification someone on the team reaches out with an answer. The installation of panels provides 90% of bill coverage during summer months. December through March with sun and weather limitations are regular energy bill is high though. Often around $600.00 per month.

5 months ago

Reply from Sunrun

Hello Christine! We are so thrilled about the 5 star review you left us. We were wondering if we had your permission to use it on our website. Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com with your service address. Thanks!

Feb. 5th, 2025

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Verified Customer

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Kathryn Delgado

Sunrun is a great company, I love the app it's easy to use and I can check to see that my solar panels are working. I was informed recently through my email that my solar panels weren't working right, I forgot to clean them after the dust storm. I'm grateful for the reminder, now that my solar panels are clean again they are working great.

5 months ago

Reply from Sunrun

We are thrilled to hear that you are are happy with our app, Kathryn! Thank you for taking the time to share your positive experience with us.

Feb. 4th, 2025

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Verified Customer

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Susan Hogan

We were not a fan of solar panels until a saw the electric bill from a family member. Ran his central air all summer and no electric bills (except the Sunrun fee to rent the solar panels). It convinced us to go solar with Sunrun. Keep cool and comfortable all summer.

5 months ago

Reply from Sunrun

Thanks for your review, Susan! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 31st, 2025

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Verified Customer

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Steven Pardon

Our Sunrun panels belong to us. We purchased them. Sunrun stays in contact with us regarding the effectiveness of our solar panels. If there is an issue, they promptly provide a well-trained technician to troubleshoot. They take care of any irregularity in a timely manner.

5 months ago

Reply from Sunrun

This is awesome, Steven! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jan. 24th, 2025

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Sue Hernandez

The installation process was seamless and 2 years ago I was notified that my backup battery had failed. I didn’t even know but their computer told them. They replaced the battery at no charge. The electric bills have been fractions of what they were. We are very happy with our decision to go solar with Sunrun.

5 months ago

Reply from Sunrun

Thanks for your review, Sue! We're so happy to hear that you're saving money with solar and having a positive experience. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 23rd, 2025

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Clark Chaplin

I have appreciated how smoothly the process has gone from the start. Patrick (S) provided excellent customer service and explained the process very thoroughly. Then, working with Kip M to coordinate installation, the level of attention to detail provided a profound sense of reassurance that Sunrun has the interest of the customer in mind. Finally, Ringo S remained in frequent communication through the process of working with my electric utility provider all the way until we were "full go." Oh yeah, the savings I have seen have also been remarkable. I can say, that receiving a bill from my electric utility provider for the month of late February until late March for $16.91 was awesome! Thank you Sunrun!

3 months ago

Reply from Sunrun

Thanks for your review, Clark! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Greg Nelson Texas

6 months ago

Reply from Sunrun

Thank you for sharing your story, Greg. Your feedback helps us continue to improve your solar experience. We're thrilled Devin was able to help you. If you ever have concerns about your system please do not hesitate to reach out to us. Thank you!

Jan. 21st, 2025

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Verified Customer

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Nedenia Cancel

Would I get solar again? Yes! The only thing is, I wish we got it sooner. The process was so easy from the time of signing the contract to installation. We were so happy with it, we decided to get Solar Batteries a year after our install. I highly recommend Sunrun, they are an amazing company and totally easy to work with all their employees during the install process.

6 months ago

Reply from Sunrun

We're thrilled you had a good experience, Nedenia! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 11th, 2025

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Verified Customer

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Cori Pardini

We have had SunRun for about 2 years now. From the initial consultation until now we have been extremely happy. Everything was explained clearly and installation was easy. Even when we had a recent issue with a panel they came out quickly and replaced the panel. The app is easy to use to track usage and it’s been amazing when the neighborhood is experiencing an outage we still have our lights on thanks to the backup battery!

6 months ago

Reply from Sunrun

Cori, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you are having a good experience, while helping us create a planet run by the sun!

Jan. 8th, 2025

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Verified Customer

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Raymond Feliciano

Dan went above and beyond to get my panels installed. At one point the electric company wanted me to pay for a transformer which was about $8,000 otherwise I would not be able to get the amount of panels I needed. But after talking with Dan and coming up with some ideas we were able to get all the panels needed installed without having to purchase a transformer. If you’re going to get solar go with SunRun

6 months ago

Reply from Sunrun

Raymond, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 8th, 2025

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Verified Customer

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Purwati Santoso

I love having SunRun installing my solar panel because they do what they promised to do. They even reimbursed me for relocated my pool heater because it is too close to the panel. My solar panels work well, they produce more than expected on the good day. I have enough electricity to use so I don’t need to pay eversource anymore. It’s a relief since eversource’s rate is going up

6 months ago

Reply from Sunrun

Thank you for your review, Purwati! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 8th, 2025

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Verified Customer

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Jeffery Nason

Sunrun has been a fantastic partner in our journey to solar power! From the initial consultation to the professional installation and ongoing monitoring, their team has been incredibly knowledgeable and supportive. We're thrilled with the performance of our system and the significant reduction in our energy bills. Sunrun's commitment to customer satisfaction is evident, and we highly recommend them to anyone considering solar.

6 months ago

Reply from Sunrun

Jeffery, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 7th, 2025

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Verified Customer

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Leigh Ann Ratliff

I have had my SunRun solar system since 2018. I leased my panels. Went through 2 inverters in 2018 and 2020. The inverters were replaced. In the early years, SunRun was rapidly expanding and, in my opinion, definitely had room to improve in the customer service area. I’m happy to say that I would now recommend their company. Everyone should have a second chance. SunRun has now become a top notch solar company.

6 months ago

Reply from Sunrun

This is awesome, Leigh! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jan. 7th, 2025

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Verified Customer

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Melissa Thal

Sunrun made the idea of solar panels obtainable. When first considering solar panels, I was intimidated by tax rebates, special forms, installation fees etc Sunrun takes all of that fuss out of the equation. I paid ZERO out of pocket money for a full assessment to find the perfect layout to maximize output and ZERO $ for installation. I've had no problems since install July '23 and am looking forward to years of solar energy.

6 months ago

Reply from Sunrun

Thanks for your review, Melissa! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Eric Grayson

Going solar with SunRun has been a game changer for my family and our home. Our rep Eva made it so easy and got us set up in record time. Our electric bill is basically $0. The backup battery has successfully powered our home through dozens of power outages. We got an EV and a home charger, this has helped to dramatically reduce our fuel consumption and save a few hundred dollars a month thanks to the solar array. There is room for improvement on Sunrun’s customer support side. If they can address this, they will go from great, to a truly exceptional enterprise.

6 months ago

Reply from Sunrun

Eric, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!

Jan. 3rd, 2025

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Verified Customer

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Joseph Harker

I am not a bot and am willing to discuss with anyone interested. Sunrun was amazing in accomplishing what I wanted: I produce my own electricity now!!!! The options for install were clearly delineated. I was made aware of all possible contingencies. In the end, I can honestly say that it brings me great joy to produce my own electricity and be free from cost increases associated with most power companies… In the winter I do have pay in a bit, but paying $0.00 for electricity for 8 months of the year is awesome.

6 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Joseph! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jan. 3rd, 2025

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Verified Customer

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Paul Sutton

I love my SunRun solar panels. There was no upfront cost. I simply pay SunRun instead of paying my regular bill to Xcel. This was a no increase in cost deal that is getting better as electricity prices increase. The SunRun website keeps track of my system and SunRun is responsible for any hail damage or other problems with the system. I have bought three sunrun systems for my home and investment properties. I have an electric car which is now primarily powered by sunshine. how cool is that? I would advise any homeowner in an area with sun to get a sunrun system.

6 months ago

Reply from Sunrun

This is awesome, Paul! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Dec. 23rd, 2024

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Verified Customer

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Doug Wolfe

Our Sunrun experience has been nothing but positive. Sunrun advised us and statused progress every step of the way. We have been on Solar for a year now and have had no problems or issues of concern. Pretty much a seamless installation with no worries since up and running. Oh did I mention, the Sunrun people are awesome, with their knowledge and cordial service. Thanks again Sunrun!!

7 months ago

Reply from Sunrun

Thanks for your review, Doug! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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George Minerva

Sunrun staff were very educational regarding all the options for our battery installation on our Sunrun panels. We chose to go through Sunrun itself rather than a large box store as Sunrun was willing to install a battery rather than two batteries and additional panels. The installation crew arrived early and completed the job in one day. They were very thorough and worked hard on a very hot day.

7 months ago

Reply from Sunrun

Thanks for your review, George! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Paul Zartman

I’ve had solar through Sunrun for a few years now and it has been a great decision. My total cost for electric is certainly lower than it was, and that’s the main reason I went solar. Pricing options are plentiful and sized to your electric needs. My salesman, Ben F was SUPER low pressure and very knowledgeable and helped me through the process.

7 months ago

Reply from Sunrun

Thanks for your review, Paul! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 17th, 2024

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Verified Customer

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Beverly G Hasemann.

When John T came to explain about Sunrun solar, he took the time to explain everything. When I didn't understand, he explained again. Never rushed us. Was polite and thorough. Made sure all bases were covered. Gave me enough panels so I didn't have to worry about paying electric. Since e I have owned my solar, our house stays so much cooler. Air conditioning runs less. It's efficient and I'm not ruining the environment. As far as I can say, Sunrun is the best. John really knew what he was talking about. Thank you so much. Beverly

7 months ago

Reply from Sunrun

We're delighted to hear that your representative, John, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks you, Beverly

Dec. 17th, 2024

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Verified Customer

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Ruth Sexton

Customer service helped me to figure out why I wasn't getting a savings. I followed their directions and I contacted my energy company since then I've worked with them to correct everything and my solar panels are working great my bills have gone from $400 a month down to 100. I am still working to make them even lower. But what a savings. Thank you to the service people for helping me figure out what was wrong. I am now receiving a substantial savings. I've recommended you over and over again to many people. Overall I am extremely happy with my solar energy.

7 months ago

Reply from Sunrun

Thanks for your review, Ruth! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 17th, 2024

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Verified Customer

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Dennis Hawkins

Our customer rep, Tom, was a very knowledgeable and personable guy who was thorough and patient when explaining the program to us. The technicians who installed the system were friendly and worked quickly. The output of the system and the savings that Tom told us we could expect were spot-on. So far, there have been no issues to correct with the system and customer support is always there if we need it.

7 months ago

Reply from Sunrun

Thank you so much for your kind words Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Suzanne Becerra

Robert took the time to not only listen to our needs, but also to ask the probing questions regarding future plans in order to determine what would be the best fit for us. We were initially on the fence regarding the Tesla back up battery and I am glad we moved forward with it. In the past year we have had at least four power outages. With the first one we didn't even realize it until a neighbor said something to us. Yes it kicked in that smoothly, like a small blip of a power surge. We have already recommended Sunrun to friends

7 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Suzanne . We are overjoyed to learn that Robert took the time to help answer any questions and was able to determine what would be the best fit for you. Thank you for being a part of our Sunrun family!

Dec. 12th, 2024

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Verified Customer

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Walter Rozycki

Kate has helped make determination which of the Sunrun programs were the best form my situation. She also helped me through a couple of hurdles. Her knowledge and expertise in her field made my purchase of solar system a complete success. I install Sunrun's panels on 4 of my rentals and and turned on a couple of my friends. Sunrun has the best programs. They save me and my tenants money and we all are part of the bigger picture, being part of the solution to fight climet change. Thank you Kate.

7 months ago

Reply from Sunrun

Walter, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on you and your tenants. Thank you so much for going solar with us!

Dec. 12th, 2024

Sunrun Reviews