Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Melchor Matias
Jon T is very professional and attentive, He discuss everything in details in this program of sunrun. Although I did not proceed further on this project I Thank Jon very much for very satisfactory feedback and response. His performance Tops all customers satisfaction. The next time in the coming year whenever I will ready for my project I prefer to ask Jon. Again Thank you. Your professionalism reflects to sunrun as well as the rest of Your Team.
7 months ago
Reply from Sunrun
We're delighted to hear that your representative, Jon, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
May. 2nd, 2025
Verified Customer
Review Source
Noli Fernandez
From day one about 5 yrs ago now I was convince to have solar panels installed from Sunrun on my house and never regretted it..!! System has been working flawlessly til this day…
Don S was so helpful in educating me on all the pros & cons on going solar and the guarantee that Sunrun provides in backing up their product. I’ve heard bad reviews from other customers but from my own personal experience with Sunrun , everything seems to be great..!! System is running smoothly and efficiently.
I would highly recommend Sunrun to all my friends and family…Great Company..!!
7 months ago
Reply from Sunrun
This is awesome, Noli! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us and thank you for helping us create a planet run by the Sun for five years!
Apr. 30th, 2025
Verified Customer
Review Source
JoAnn Murray
After pondering the cost of installing solar panels I decided it would take years to for me to ever realize any offset on my energy bills. My amazing representative, Devan W, showed me how I could have the solar panels installed without it costing anything to me out of my pocket. The technicians were very professional and fast. They totally cleaned up after themselves only evidence they left of their installation were the solar panels. I highly recommend Devan W to take care of all your solar questions and concerns. There are no words to tell you how much Devan helped me.
7 months ago Edited April 25, 2025
Reply from Sunrun
JoAnn, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Apr. 25th, 2025
Verified Customer
Review Source
M A
For the most part, Sunrun did a great job, it seemed there were a lot of people/moving parts to this, so although there were some hiccups, they were taken care of promptly after communicating the issue. Some things I wasn't so pleased about - receiving the panels at 6am without warning (never received a call or text to let me know) therefore being woken up randomly and having to step out in my pjs to let them know I had communicated the week prior and needed to reschedule, hearing "this is my first time doing this" from one of the installers and then finding a bar left behind on the roof (lucky it didn't roll down on its own), and random miscommunication here and there. Again, I understand there were a lot of steps to this, so for the most part, I can say I'm very satisfied with the work, just hope the company can use this feedback to work on the back-and-forth a bit better.
Disclaimer - haven't had a chance to actually test out the system yet, this is all just pertaining to the period of time between the signing of the contract to the power on stage.
7 months ago
Reply from Sunrun
Thank you for sharing your experience, M A. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Apr. 25th, 2025
Verified Customer
Review Source
Beatriz (Sinon)
Sunrun has been the best choice we’ve ever made! The entire process has been smooth, and their staff is incredibly reliable and professional. Anytime we’ve had questions or concerns, they’ve responded quickly and made sure we got the help we needed. It’s clear they truly care about their customers. Highly recommend Sunrun to anyone considering solar!
7 months ago
Reply from Sunrun
Thanks for your review, Beatriz Sinon! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Otto Flores
I was referred to Sunrun by a friend trough Costco friend , and am very satisfied with my solar panels I was paying 225.00 dollars a month for my electricity bills, after Sunrun installed my system of solar panels I only pay 88.00 dollars a month , and I got upgraded my electricity box and got professional installation of solar panels and paid 0 cents for that so I save en electricity 50% and got upgrades on my house , I am extremely satisfied with my savings and I keep my AC on during summer time day and nite before solar panels I only turn my AC only at nite.
8 months ago
Reply from Sunrun
Thanks for your review, Otto! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Laverne Packer
After Nathan explained the long term benefits of Solar and SUNRUN's plan, I said "Yes I want that. From then on it was all good . Each and every SUNRUN employee did an excellent job in getting us up and running. The installation was done in a professional manner and I have saved money each year on the cost of electricity. One of the best decisions I have ever made.
Thank you SUNRUN !
Vern Packer
8 months ago
Reply from Sunrun
Laverne, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Apr. 2nd, 2025
Verified Customer
Review Source
Carol Fish
I have had great customer service since the day Brooke met with us to consider solar with Sunrun. I have had only 2 issues with my system over the last 3 1/2 years and neither issue affected production. Both issues were solved in a reasonable amount of time and customer service has been top notch all along! I would recommend Sunrun to anyone considering switching to solar energy. They are responsive and and easy to work with from the start to finish and beyond. If you work with Brooke D. , you're in good hands!
8 months ago
Reply from Sunrun
Thanks for your review, Carol! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Mar. 14th, 2025
Verified Customer
Review Source
Gabriele Libbey
It’s been four years since I first had my solar panels and whole house batteries installed by SunRun. It’s been a great experience and there have been no problems along the way. Clearly, we’ve had power outages, but we never knew about them until our utility called us to inform us that power has been restored. We never knew that there had been an outage. The company monitors our system 24/7 and we feel safe and secure knowing that we are contributing to the health of our planet, saving energy and are protected from power outages. I did a great deal of research before selecting SunRun and have never regretted my choice. I recommend them to anyone considering solar energy.
10 months ago
Reply from Sunrun
Hello, we are so thrilled about the 5 star review you left us, Gabriele! We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com. Thanks!
Jan. 31st, 2025
Verified Customer
Review Source
Carlos Quinones
I was curious about installing solar panels in the past, but after February of 2021 when most of Texas lost power for two weeks in that freak winter storm , I knew it was time for a change. It was not a question of IF I would lose power again but WHEN. NOE four years later the panels are a blessing that keeps paying. I lost count of how many times in four years we have lost power from a few minutes to several hours..... EXCEPT ME! MY battery back immediately kicks in and goes offline automatically when power is restored. At one point I was battery backup for two days straight. The great thing about the panels is that once the sun cones out my battery recharges and my usage is FREE!!!. I will not even mention that the hottest part of summer my bill went from $300.00 a month to $32.00 a month. In the winter when solar power is at a minimum, my all electric hone went from $375.00 a month to under $100.00. The cherry 🍒 on top happened when my panels cover half of my roof and insulate my house from the heat plus very little wear and tear on my shingles since the panels cover them.
10 months ago
Reply from Sunrun
Thanks for your review, Carlos! We're so happy to hear you're enjoying all the benefits of solar while saving money! Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 30th, 2025
Verified Customer
Review Source
Zena Dell Lowe
Sunrun did an amazing job installing my solar panels, and having them has cut down on my LADWP bills. I wish I would have gotten the battery since a lot of my power usage is at night (and I have no way to store the energy so as to use it at night). But that’s not Sunrun’s fault. It’s mine. Sunrun is pretty good about following up with me to make sure everything is running efficiently, though they haven’t sent a representative to the house in person. Still, if anything seems to be out of whack, I’m confident they would be responsive to any requests for service. Fortunately, their panels are so good that I haven’t had any service needs yet. I’m happy with Sunrun.
10 months ago
Reply from Sunrun
Zena, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jan. 28th, 2025
Verified Customer
Review Source
Philip Grofsik
The dynamic between sales and purchasing,, buyer/seller... Is best met when both parties compromise... I felt Vinny was very even-handed and I felt comfortable with him.
The other part of the equation is servicing and customer response... The install crew was fantastic ,well coordinated
A couple of weeks after the install we had a real heavy rain in this area and a leak was spotted in the attic... Contacted customer service and they got a crew out there to repair it in 2 days I was very pleased
The repair crew was as professional as the install crew
So far quite happy with SunRun
That following question 'are you or have you ever been a paying customer of sunrun'Don't really understand the question
I do make a automatic monthly payment to sunrun that covers the financing of my solar project... So I'll answer yes
10 months ago
Reply from Sunrun
We're thrilled you had a good experience, Philip! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 17th, 2025
Verified Customer
Review Source
Mae Chamberlain
I had Sunrun install my panels about ten years ago & I have never regretted it. My power bill dropped to under $100 per month, usually under $50, from approximately $300/month. I am now retired and ithe money saved on power is very significant. Sunrun monitors my system & I rarely have to think about it. There was one time early on that Sunrun had to come to my home to "fix" something and have never had to send anyone back since. The money I have saved on electricity since installing Sunrun panels is impressive and the cost to Sunrun for the panels, installation & monitoring for 20 years is so much less each month than I was previously paying the electric car for for a company. I highly recommend Sunrun solar as the answer for those exorbitant electricity bills.
M. Chamberlain
Columbia, SC
10 months ago
Reply from Sunrun
Thanks for your review, Mae! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
David Wilson
I must admit I was a little skeptical about the benefits of going solar, Mason M did his best to explain everything, more than once, so I decided to give it a go, I am so glad I did, having solar for several months now it has proven reliable and stable. With the recent windstorms and fires my neighbors have been without power for the last 18 hrs so far and it is still out, but I have the only power for six blocks on my street. My 3d printer didn’t even get interrupted and is still printing a part I started 24hrs ago. The installation was also painless done in one day, Thanks Sunrun and Mason M
10 months ago
Reply from Sunrun
David, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
Hannah
11 months ago
Reply from Sunrun
We greatly appreciate you taking the time to share your experience with us, Hannah. If there is anything you need assistance with please don't hesitate to send us an email at resolutions@sunrun.com. Thanks!
Dec. 17th, 2024
Verified Customer
Review Source
Jesse Frenette
I couldn’t be happier with the service. From install to 4yrs later. My monthly electric bill comes in with negative amounts which I used as credits in the winter when we don’t collect as much sun. The 25yr full warranty assures me if any damages I can have it fixed or fully replaced, gives me piece of mind. The monthly payment depends on how many panels you get, depending on how much your yearly electric bill shows it needs. My 14 panels acquires a $95 per month flat rate, locked in electric charge. This was such a huge savings especially after 2020 when rates went up almost double. I couldn’t be happier with this decision.
11 months ago
Reply from Sunrun
We're thrilled you are having a great experience with us, Jesse! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Dec. 18th, 2024
Verified Customer
Review Source
Lori Johns
We did a lot of research before we installed solar. When sunrun came to inspect our roof on our manufactured home they found storm damage that we did not know about at the peak of our roof. There was a 4-ft long opening and they took pictures which they gave to us and we forwarded to our homeowners insurance. My husband and I are senior citizens and we never go on the roof. We would never have known about the damage if not for Sunrun. After we got our roof replaced through insurance sunrun came out and we got 38 panels installed between our home and our detached garage. I am retired and disabled, my husband works from home, we use a lot of electricity during the day. Our comment bill was regularly over $200 a month. Now with sunrun solar we pay $125 to lease the panels and approximately $16 ComEd every month! The money we are saving is amazing! And we are doing something good for the environment as well! Can't say enough good things about our Sunrun solar! Very very satisfied customer!
11 months ago
Reply from Sunrun
Lori, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Dec. 6th, 2024
Verified Customer
Review Source
Gary Wissocki
John C Director of SUNRUN's project management team did an outstanding job on my residence solar installation. I have saved thousands over the last 2 years. I highly recommend SUNRUN and Mr. C for homes that do not have much shade. They determine if your home is worth to YOU the homeowner if it would be worth installing their state of the art solar panel and control system. I recommended a friend but his home which did not have much sunlight at their home roof area, their system would not provide outstanding financial benefits to them. SUNRUN declined to install...Now what company does that?? Outstanding Company with John C at the helm.
11 months ago
Reply from Sunrun
Thanks for your review, Gary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Dec. 6th, 2024
Verified Customer
Review Source
George Omeara
SunRun: A shining example of solar excellence from the initial consultation to the final installation, my experience with SunRun has been nothing short of exceptional. I was initially hesitant about switching to solar, overwhelmed by the technical aspects and unsure of which company to trust. SunRun alleviated all my concerns. The entire process was remarkably smooth. My consultant, Tyler R, was incredibly knowledgeable and patient. They thoroughly explained the various options available, tailoring their recommendations to my specific energy needs and budget. There were no high-pressure sales tactics – just honest, informative advice. They answered all my questions, even the repetitive ones, with clear and concise explanations. The installation team was equally professional. They arrived on time, were respectful of my property, and worked efficiently and meticulously. The entire installation was completed within the promised timeframe, and the crew left the site cleaner than they found it. Since the installation, my energy bills have been significantly reduced, exceeding even my initial projections. The SunRun app is user-friendly and provides real-time monitoring of my energy production and consumption. This transparency is incredibly reassuring. Beyond the technical aspects, what truly impressed me was SunRun's commitment to customer service. They were always readily available to answer questions and address any concerns before and after the installation. This level of ongoing support is invaluable. In conclusion, I wholeheartedly recommend SunRun to anyone considering switching to solar energy. Their professionalism, expertise, and commitment to customer satisfaction make them a truly outstanding company. They've not only provided me with clean, affordable energy but also peace of mind. Five stars without reservation!
11 months ago
Reply from Sunrun
George, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Tyler was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks
Dec. 6th, 2024
Verified Customer
Review Source
Rebecca Costa
0 down for the battery/Solar. Process took a few months but our Edison Bill was 1500 in the summer. 300 with sunrun
1 month ago
Reply from Sunrun
Rebecca, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Nov. 8th, 2025
Verified Customer
Review Source
Joanne Pengosro
It did not take long after my inquiry at Lowe’s to meet up with a knowledgeable representative/sales person. Installation was timely and flawed job promptly fixed.
2 months ago
Reply from Sunrun
We are happy to hear that the Installation was quick and that everything ran smoothly, Joanne! We appreciate you taking the time to share your experience during this process. Thanks!
Oct. 3rd, 2025
Verified Customer
Review Source
David Oksner
Things work the way they're supposed to and when something stops working, they are usually out fixing it before I realize there's a problem.
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 27th, 2025
Verified Customer
Review Source
Theresa O. Comer
We have had Sun run on our roof for over 10 years. We love Sunrun. Never any issues with our system. We love our solar system ❤️
2 months ago
Reply from Sunrun
Thank you for sharing, Theresa! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!
Sep. 25th, 2025
Verified Customer
Review Source
Deborah Murphy
Jonathan Fanjul took such great care of me as I was a little apprehensive to do solar, but it’s the best decision I ever made.
2 months ago
Reply from Sunrun
Thanks for your review, Deborah! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 25th, 2025
Verified Customer
Review Source
Albert Balderas
I like the customer service...no matter what I need help with someone is always there to help. & it is done in very reasonable time
2 months ago
Reply from Sunrun
Your review brightened our day, Albert! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Sep. 25th, 2025
Verified Customer
Review Source
Carl Burns
The workmanship on the roofing, electrical and panels was excellent. Very good attention to detail and they cleaned up all of the debris.
2 months ago
Reply from Sunrun
Thanks for your review, Carl! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Christina Robert
Everyone we worked with was helpful. The process did take longer than expected but it was worth it. Solar has made a big difference for us. All our questions were answered when asked.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Christina! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 4th, 2025
Verified Customer
Review Source
Kelly Davenport
Everything has been great so far. Had one problem with a part but got it fixed within days. Andy is great to work with. I would recommend SunRun to all.
3 months ago
Reply from Sunrun
Hi Kelly! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. It's great to hear that your system is now performing well!
Aug. 27th, 2025
Verified Customer
Review Source
Karem Smith
I’m still confused about how much our system is actually producing and how much we are benefiting. I do wish there was a breakdown each year about how much we’re saving somewhere.
3 months ago
Reply from Sunrun
Hi Karem! Thank you for reaching out and letting us know about your concerns. You can monitor your Sunrun system's energy production on the Sunrun website. Once you are logged into your account, you can see your system's production by day, week, month or year. If you have any additional questions, please contact our Customer Care Team at 1 (855) 478-6786. Thanks!
Aug. 27th, 2025
Verified Customer
Review Source
Carl Churchfield
The city was the only problem. Sunrun employees were very nice and friendly. The sales men Abdul was fantastic. He stayed in touch with me and kept me informed about what was coming up.
3 months ago
Reply from Sunrun
Your review brightened our day, Carl! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Aug. 19th, 2025
Michael Lyons
Sunrun is a very reputable company and Bill made me feel very comfortable with the whole process and explained it all to me. He helped me get solar and lower down my ComEd bills. The installation team was also very professional.
2 months ago Edited October 6, 2025
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Michael! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Oct. 3rd, 2025
Verified Customer
Review Source
Wendy Svenson
We set up our PPA with another company and then Sunrun installed our system. The installation took almost a year to complete and there was some damage to our roof tiles and rain gutters, which were both eventually repaired. Since that time, however, everything has been fine.
4 months ago
Reply from Sunrun
We truly appreciate you sharing your experience during the installation and are very sorry that there was damage to your tile and rain gutters. If there is anything you need assistance with, please don't hesitate to reach out. Thanks so much!
Jul. 31st, 2025
Verified Customer
Review Source
Sarah Luna
Everyone I dealt with was courteous, helpful and efficient. The process went so smoothly. Even when I had misgivings about something, everyone made an effort to find the perfect solution.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Sarah! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 30th, 2025
Verified Customer
Review Source
Patrick Hartrick
Sun Run makes a quality product. My system had worked flawlessly since installation. They are also always available to answer any questions I might have. Excellent customer service!
4 months ago
Reply from Sunrun
Thanks so much for sharing, Patrick! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Jul. 30th, 2025
Verified Customer
Review Source
Mike Terrell
SunRun has been providing reliable power to our home for years. The only drawback has been replacement of the optimizers, which have all been covered under warranty. Thanks SunRun!
4 months ago
Reply from Sunrun
Thanks for your review, Mike! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 26th, 2025
Verified Customer
Review Source
Gail Poveda
On time and professional. I really liked the continuous text messages and email letting me know exactly what would happen next and when it would take place. Fantastic communications from the SunRun team.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Gail! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 18th, 2025
Verified Customer
Review Source
Sherryl Aspiras
Communication and overall involvement was great. We did get in at a rather busy time, so the process to have solar installed took a little longer than normal, but every step was planned, thought out, and explained well.
4 months ago
Reply from Sunrun
Thank you for sharing your experience, Sherryl! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Jul. 8th, 2025
Verified Customer
Review Source
Julie Koszelak
I like Sunrun because my bill never changes, and I am earning credits all the time. Whenever there has been a problem with the equipment, they fix it. I don't really have to think about it.
5 months ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience and to hear that going solar is keeping your electric bill low, Julie! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Jun. 27th, 2025
Verified Customer
Review Source
Lisa Kasprzyk
Great service from start to finish. The staff at Sunrun worked very closely with us and answered all of our questions. On time and very efficient company. We are very happy with our solar system. 😊
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Lisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jun. 14th, 2025
Verified Customer
Review Source
Charles Matthews
They kept us informed with every detail of the installation. They answered all our questions and gave us a representative to keep us informed during the whole process. They really have a great operation.
5 months ago
Reply from Sunrun
Thanks for your review, Charles! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jun. 11th, 2025
Verified Customer
Review Source
Kevin G.
Jameson was prompt and professional. He asked question about what I needed, analyzed my home, roof, elec bill and presented options to meet my needs. Although I elected to have my roof fixed before installing solar panels I hope to have Sun run provide them in the future.
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Kevin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jun. 6th, 2025
Verified Customer
Review Source
Kyle Harder
My experience with Sunrun has been very good so far. The process from start to finish was well planned. The system has been operating for 5 months and summer is here. We are meeting our power production goals. All Sunrun representatives and contractors were great to work with and very professional.
6 months ago
Reply from Sunrun
Thanks so much for sharing, Kyle! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Jun. 6th, 2025
Verified Customer
Review Source
Robert Ramirez
I’m very happy with my son run panels since upgrading my panels. I have not paid an electric bill and two years.. two years ago, they replaced the broken panel that I had at no charge. The Customer Service checks in with me every so often to make sure that I’m happy.
6 months ago
Reply from Sunrun
Thanks for your review, Robert! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jun. 6th, 2025
Verified Customer
Review Source
oscar vazquez
Great installation experience, and excellent relationship with Andrew my representative. No hidden cost, and amazing customer service. The system works perfectly and even better than I ever expected, especially with the battery backup. I referred Sunrun to all my clients and tell them about my great experience.
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Oscar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 30th, 2025
Verified Customer
Review Source
Michael King
The entire process was good from start to finish. Everyone was polite and professional. There was an electrixal issue that occurred and it was handled quickly and appropriately. When I walk past our electric meter and see that it's running in reverse and our electric bill is under $20.00 I'm beyond pleased.
6 months ago
Reply from Sunrun
Thanks for your review, Michael ! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 12th, 2025
Verified Customer
Review Source
John P.
Madz and the Sunrun team were excellent to work with. They were in constant communication with me through the entire process, and completed the installation within the time scheduled. The Sunrun team also worked with local agencies on approvals and finalizing my hook-up the grid. A++ service
6 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, John! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider
May. 10th, 2025
Verified Customer
Review Source
Langdon Ngo
Christian and team were great to work with! The process was seamless and easy, and the SunRun team set the right expectations in terms of timing especially dealing with PG&E and the city. I would definitely recommend the SunRun team for your solar needs!
7 months ago
Reply from Sunrun
Thanks for your review, Langdon! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 7th, 2025
Verified Customer
Review Source
James Elliott
I have save approximately $9,000 to $12,000. I'm also look at going completely solar / off grid system. I'm using the contract system and the replacing problem parts is fix right away. And I'm informed wright away if any problem that my need addressed. Best thing I've done to improve home and saving money.
7 months ago
Reply from Sunrun
Thanks for your review, James! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 2nd, 2025
Verified Customer
Review Source
Phillip Malone
Sunrun is a great solar company to work with. We’ve had them for almost 15 years in total and have had nothing but a great experience with them. From the cost of the panels to the maintenance and service. You won’t regret working with sunrun!
7 months ago
Reply from Sunrun
We're thrilled you are having a great experience, Phillip ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community for almost 15 years and for helping us create a planet run by the sun!
Apr. 30th, 2025
Verified Customer
Review Source
Stacey Tuck
I am extremely impressed with this company. Every person I have interacted with has been professional, knowledgeable, kind, and prompt. Everything from the sales pitch to scheduling set up and use has been seamless and straightforward.
7 months ago
Reply from Sunrun
We're thrilled you had a good experience, Stacey! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Apr. 30th, 2025
