Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Fady Nasrallah
The installation process was thorough and I was kept updated in the process via email or text messages. Now I am energy independent with a very well functioning system. They continuously monitor the system and it is warranted for the life of the contract
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Fady! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 26th, 2025
Verified Customer
Review Source
Brenda Wade
A thorough assessment was made of the site orientation to determine whether sun exposure would be optimal for placement of solar panels. Best placement on the roof was based on this careful analysis. I liked how scientific it was. The team was so knowledgeable, well trained in installation techniques, and efficient.
4 months ago
Reply from Sunrun
This is awesome, Brenda! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jul. 24th, 2025
Verified Customer
Review Source
SD
The system hasn't given us any issues. It produces power even on cloudy days. Dust and birds occasionally gathering around the panels don't seem to have a negative effect on production. Our only concern is that we planned with our sales agent to have enough power to add a pool and an electric vehicle. We have an above ground pool with a stock filter and no electric vehicle, but we don't have enough power and are still paying an Edison bill every month. Our Edison year-to-date charges are $499. Our Sunrun bill went up from 161 to 165 with annual increments scheduled as well. As of right now, we are projecting to pay $2,479 for power in 2025 assuming the edison bill does not increase. In 2023, before sunrun we paid $1,798.09. There have been increasing charges from Edison. But even then, that's $681 more that we're paying after sunrun. I give it three star because the system is reliable, but I would recommend a deep review of your usage (not with a sales person) before committing to a 10 to 15 year agreement.
4 months ago
Reply from Sunrun
Thanks for bringing this to our attention, SD. Monthly savings will vary depending on your usage, but we would be more than happy to take a closer look at this for you, in order to ensure that you are enjoying the full benefits of going solar. In order to best assist you, we will send you a private message requesting your address, so that we can personally connect you with an Escalations Expert that can help you resolve your concerns. Thank you!
Jul. 24th, 2025
Verified Customer
Review Source
Dano Minchew
They tailored the solar panels and the wattage to what I needed. I've only had one. Maybe two Edison bills and I think that was around Christmas or Halloween because of the lights. But besides that I'm good no Edison bill, just the bill for my panels
4 months ago
Reply from Sunrun
Thanks for your review, Dano! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 23rd, 2025
Verified Customer
Review Source
Carman Thompson
I was treated with up most respect and kept in the loop on everything that was going on. Any questions I had were answered asap. The office people were amazing and the field crews were professional and very respectful of everything they did !!
I would recommend Sunrun to everyone that asks me hands down !
5 months ago
Reply from Sunrun
Thanks for your review, Carman! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jul. 23rd, 2025
Verified Customer
Review Source
Omy Ronquillo
From the time I received my quote to the permitting process and the actual installation, it was all a smooth process. What held the process up was the permitting process of the city of Fremont. All in all, I am a happy customer.
5 months ago
Reply from Sunrun
Thank you for sharing your experience, Omy! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Jul. 18th, 2025
Verified Customer
Review Source
Les Hugie
We have owned our solar from Sunrun for around 5 years. What a great investment this was! We opted to purchase our solar panels outright, which will add to the value of our home when we sell it later this year. Never have had a single issue, and our monthly energy bill averages around $20. Great company to work with.
5 months ago
Reply from Sunrun
Les, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Khoa Tran
I have wonderful experience with sale representative and project manager who helped me to overcome thousands of hurdles during the whole process. Sunrun is very competitive and very reliable. I appreciate all the job done from Sunrun. I highly recommend Sunrun to whom are planning to get solar systems
5 months ago
Reply from Sunrun
We greatly appreciate your positive feedback, Khoa! It warms our hearts to know that your sales representative and project manager played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jul. 5th, 2025
Verified Customer
Review Source
Ana M Hurtado
Excellent service, the sales agent informed us very well about how everything was going to work, how much energy we were going to save. Their customer service is excellent, with prompt attention to any questions you might have.
5 months ago
Reply from Sunrun
Ana, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Jul. 3rd, 2025
Verified Customer
Review Source
William York
Getting solar is one of the best decisions of my life! As I have gotten older and on a fixed income man in the savings are just a lifesaver.
The service from SunRun has been extremely good. I’ve only had one glitch in the whole time, I’ve had my service and that was fixed almost immediately so I have no complaints whatsoever..
5 months ago
Reply from Sunrun
William, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jul. 3rd, 2025
Verified Customer
Review Source
Denise Bleak
Sunrun is an example of complete customer service and customization to what was required for my home, and for my friend for his home. I have a mini- house, he had a large home. N both instances, installation, communication and benchmarks were all met.
The utility companies are slower. Sunrun facilitated all permits from our cities and was present when needed. I’d like to recognize Zak M for keeping me informed, getting my account established; Amanda for service excellence as my customer rep. during the installation.
6 months ago
Reply from Sunrun
Denise, big thanks for sharing this with us! We’re over the moon to hear that Zak and Amanda made the entire process seamless for you. Your engagement contributes significantly to our mission of creating a planet run by the sun. Thanks so much!
Jun. 24th, 2025
Verified Customer
Review Source
Sharon Opeil
The SunRun company was exceptional , as they kept us updated during the entire process.The installation team was wonderful .All done in one day and they explained and answered all our questions.SunRun scheduled all the permits and appointments with the city and electric company that was needed. Also had a follow up call with information and a phone number to call for any questions that me might have in the future.
6 months ago
Reply from Sunrun
Sharon, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Jun. 6th, 2025
Verified Customer
Review Source
Juan Jimenez
The installation was very professional. Great quality installed in one day. The Tesla power wall works great even during power outages. Every house should have Solar with battery backup up! You never know when the power company decides to shut your power off. Will you drive home and add a generator to your home so your food doesn’t spoil? That’s very costly and inefficient. Go with Sunrun today!
7 months ago
Reply from Sunrun
Thanks so much for sharing, Juan! We’re thrilled to hear that you’re loving your system. It’s customers like you that make what we do so rewarding! If you ever have any questions or need support, we’re here to help. Thanks!
May. 10th, 2025
Verified Customer
Review Source
Donald Wood (Affiliate)
Smart, caring, and responsive team at Sunrun. They operated quickly and efficiently, but also carefully. Their installation was done professionally and their skilled team has done so many solar installations that I had complete confidence in their methods and quality of work. My system, including the new Lunar battery storage system and software is working flawlessly and saving me money while also giving me the security of backup power in case of a utility outage.
7 months ago
Reply from Sunrun
Thanks for your review, Donald! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 3rd, 2025
Verified Customer
Review Source
Melchor Matias
Jon T is very professional and attentive, He discuss everything in details in this program of sunrun. Although I did not proceed further on this project I Thank Jon very much for very satisfactory feedback and response. His performance Tops all customers satisfaction. The next time in the coming year whenever I will ready for my project I prefer to ask Jon. Again Thank you. Your professionalism reflects to sunrun as well as the rest of Your Team.
7 months ago
Reply from Sunrun
We're delighted to hear that your representative, Jon, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
May. 2nd, 2025
Verified Customer
Review Source
Noli Fernandez
From day one about 5 yrs ago now I was convince to have solar panels installed from Sunrun on my house and never regretted it..!! System has been working flawlessly til this day…
Don S was so helpful in educating me on all the pros & cons on going solar and the guarantee that Sunrun provides in backing up their product. I’ve heard bad reviews from other customers but from my own personal experience with Sunrun , everything seems to be great..!! System is running smoothly and efficiently.
I would highly recommend Sunrun to all my friends and family…Great Company..!!
7 months ago
Reply from Sunrun
This is awesome, Noli! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us and thank you for helping us create a planet run by the Sun for five years!
Apr. 30th, 2025
Verified Customer
Review Source
JoAnn Murray
After pondering the cost of installing solar panels I decided it would take years to for me to ever realize any offset on my energy bills. My amazing representative, Devan W, showed me how I could have the solar panels installed without it costing anything to me out of my pocket. The technicians were very professional and fast. They totally cleaned up after themselves only evidence they left of their installation were the solar panels. I highly recommend Devan W to take care of all your solar questions and concerns. There are no words to tell you how much Devan helped me.
7 months ago Edited April 25, 2025
Reply from Sunrun
JoAnn, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Apr. 25th, 2025
Verified Customer
Review Source
M A
For the most part, Sunrun did a great job, it seemed there were a lot of people/moving parts to this, so although there were some hiccups, they were taken care of promptly after communicating the issue. Some things I wasn't so pleased about - receiving the panels at 6am without warning (never received a call or text to let me know) therefore being woken up randomly and having to step out in my pjs to let them know I had communicated the week prior and needed to reschedule, hearing "this is my first time doing this" from one of the installers and then finding a bar left behind on the roof (lucky it didn't roll down on its own), and random miscommunication here and there. Again, I understand there were a lot of steps to this, so for the most part, I can say I'm very satisfied with the work, just hope the company can use this feedback to work on the back-and-forth a bit better.
Disclaimer - haven't had a chance to actually test out the system yet, this is all just pertaining to the period of time between the signing of the contract to the power on stage.
7 months ago
Reply from Sunrun
Thank you for sharing your experience, M A. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Apr. 25th, 2025
Verified Customer
Review Source
Beatriz (Sinon)
Sunrun has been the best choice we’ve ever made! The entire process has been smooth, and their staff is incredibly reliable and professional. Anytime we’ve had questions or concerns, they’ve responded quickly and made sure we got the help we needed. It’s clear they truly care about their customers. Highly recommend Sunrun to anyone considering solar!
8 months ago
Reply from Sunrun
Thanks for your review, Beatriz Sinon! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Otto Flores
I was referred to Sunrun by a friend trough Costco friend , and am very satisfied with my solar panels I was paying 225.00 dollars a month for my electricity bills, after Sunrun installed my system of solar panels I only pay 88.00 dollars a month , and I got upgraded my electricity box and got professional installation of solar panels and paid 0 cents for that so I save en electricity 50% and got upgrades on my house , I am extremely satisfied with my savings and I keep my AC on during summer time day and nite before solar panels I only turn my AC only at nite.
8 months ago
Reply from Sunrun
Thanks for your review, Otto! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Apr. 7th, 2025
Verified Customer
Review Source
Laverne Packer
After Nathan explained the long term benefits of Solar and SUNRUN's plan, I said "Yes I want that. From then on it was all good . Each and every SUNRUN employee did an excellent job in getting us up and running. The installation was done in a professional manner and I have saved money each year on the cost of electricity. One of the best decisions I have ever made.
Thank you SUNRUN !
Vern Packer
8 months ago
Reply from Sunrun
Laverne, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Apr. 2nd, 2025
Verified Customer
Review Source
Gabriele Libbey
It’s been four years since I first had my solar panels and whole house batteries installed by SunRun. It’s been a great experience and there have been no problems along the way. Clearly, we’ve had power outages, but we never knew about them until our utility called us to inform us that power has been restored. We never knew that there had been an outage. The company monitors our system 24/7 and we feel safe and secure knowing that we are contributing to the health of our planet, saving energy and are protected from power outages. I did a great deal of research before selecting SunRun and have never regretted my choice. I recommend them to anyone considering solar energy.
10 months ago
Reply from Sunrun
Hello, we are so thrilled about the 5 star review you left us, Gabriele! We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com. Thanks!
Jan. 31st, 2025
Verified Customer
Review Source
Carlos Quinones
I was curious about installing solar panels in the past, but after February of 2021 when most of Texas lost power for two weeks in that freak winter storm , I knew it was time for a change. It was not a question of IF I would lose power again but WHEN. NOE four years later the panels are a blessing that keeps paying. I lost count of how many times in four years we have lost power from a few minutes to several hours..... EXCEPT ME! MY battery back immediately kicks in and goes offline automatically when power is restored. At one point I was battery backup for two days straight. The great thing about the panels is that once the sun cones out my battery recharges and my usage is FREE!!!. I will not even mention that the hottest part of summer my bill went from $300.00 a month to $32.00 a month. In the winter when solar power is at a minimum, my all electric hone went from $375.00 a month to under $100.00. The cherry 🍒 on top happened when my panels cover half of my roof and insulate my house from the heat plus very little wear and tear on my shingles since the panels cover them.
10 months ago
Reply from Sunrun
Thanks for your review, Carlos! We're so happy to hear you're enjoying all the benefits of solar while saving money! Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 30th, 2025
Verified Customer
Review Source
Zena Dell Lowe
Sunrun did an amazing job installing my solar panels, and having them has cut down on my LADWP bills. I wish I would have gotten the battery since a lot of my power usage is at night (and I have no way to store the energy so as to use it at night). But that’s not Sunrun’s fault. It’s mine. Sunrun is pretty good about following up with me to make sure everything is running efficiently, though they haven’t sent a representative to the house in person. Still, if anything seems to be out of whack, I’m confident they would be responsive to any requests for service. Fortunately, their panels are so good that I haven’t had any service needs yet. I’m happy with Sunrun.
10 months ago
Reply from Sunrun
Zena, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jan. 28th, 2025
Verified Customer
Review Source
Philip Grofsik
The dynamic between sales and purchasing,, buyer/seller... Is best met when both parties compromise... I felt Vinny was very even-handed and I felt comfortable with him.
The other part of the equation is servicing and customer response... The install crew was fantastic ,well coordinated
A couple of weeks after the install we had a real heavy rain in this area and a leak was spotted in the attic... Contacted customer service and they got a crew out there to repair it in 2 days I was very pleased
The repair crew was as professional as the install crew
So far quite happy with SunRun
That following question 'are you or have you ever been a paying customer of sunrun'Don't really understand the question
I do make a automatic monthly payment to sunrun that covers the financing of my solar project... So I'll answer yes
11 months ago
Reply from Sunrun
We're thrilled you had a good experience, Philip! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jan. 17th, 2025
Verified Customer
Review Source
Mae Chamberlain
I had Sunrun install my panels about ten years ago & I have never regretted it. My power bill dropped to under $100 per month, usually under $50, from approximately $300/month. I am now retired and ithe money saved on power is very significant. Sunrun monitors my system & I rarely have to think about it. There was one time early on that Sunrun had to come to my home to "fix" something and have never had to send anyone back since. The money I have saved on electricity since installing Sunrun panels is impressive and the cost to Sunrun for the panels, installation & monitoring for 20 years is so much less each month than I was previously paying the electric car for for a company. I highly recommend Sunrun solar as the answer for those exorbitant electricity bills.
M. Chamberlain
Columbia, SC
11 months ago
Reply from Sunrun
Thanks for your review, Mae! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
David Wilson
I must admit I was a little skeptical about the benefits of going solar, Mason M did his best to explain everything, more than once, so I decided to give it a go, I am so glad I did, having solar for several months now it has proven reliable and stable. With the recent windstorms and fires my neighbors have been without power for the last 18 hrs so far and it is still out, but I have the only power for six blocks on my street. My 3d printer didn’t even get interrupted and is still printing a part I started 24hrs ago. The installation was also painless done in one day, Thanks Sunrun and Mason M
11 months ago
Reply from Sunrun
David, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jan. 11th, 2025
Verified Customer
Review Source
Rebecca Costa
0 down for the battery/Solar. Process took a few months but our Edison Bill was 1500 in the summer. 300 with sunrun
1 month ago
Reply from Sunrun
Rebecca, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Nov. 8th, 2025
Verified Customer
Review Source
Brittney Inzerma
Brian is amazing at his job and was so helpful from day 1 to current. If your considering solar panels def let him help you out!
2 months ago
Reply from Sunrun
We're pleased to hear about the positive impact your representative, Brian, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Brittney!
Oct. 25th, 2025
Verified Customer
Review Source
Joanne Pengosro
It did not take long after my inquiry at Lowe’s to meet up with a knowledgeable representative/sales person. Installation was timely and flawed job promptly fixed.
2 months ago
Reply from Sunrun
We are happy to hear that the Installation was quick and that everything ran smoothly, Joanne! We appreciate you taking the time to share your experience during this process. Thanks!
Oct. 3rd, 2025
Verified Customer
Review Source
David Oksner
Things work the way they're supposed to and when something stops working, they are usually out fixing it before I realize there's a problem.
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 27th, 2025
Verified Customer
Review Source
Christina Robert
Everyone we worked with was helpful. The process did take longer than expected but it was worth it. Solar has made a big difference for us. All our questions were answered when asked.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Christina! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 4th, 2025
Verified Customer
Review Source
Kelly Davenport
Everything has been great so far. Had one problem with a part but got it fixed within days. Andy is great to work with. I would recommend SunRun to all.
3 months ago
Reply from Sunrun
Hi Kelly! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. It's great to hear that your system is now performing well!
Aug. 27th, 2025
Michael Lyons
Sunrun is a very reputable company and Bill made me feel very comfortable with the whole process and explained it all to me. He helped me get solar and lower down my ComEd bills. The installation team was also very professional.
2 months ago Edited October 6, 2025
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Michael! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Oct. 3rd, 2025
Verified Customer
Review Source
Paul Velasquez
Sunrun has always taken care of the system they installed in my home, everyone I have referred has always been happy with there system and all there employees have been a pleasure to work with thanks again.
4 months ago
Reply from Sunrun
This is awesome, Paul! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Aug. 12th, 2025
Verified Customer
Review Source
Wendy Svenson
We set up our PPA with another company and then Sunrun installed our system. The installation took almost a year to complete and there was some damage to our roof tiles and rain gutters, which were both eventually repaired. Since that time, however, everything has been fine.
4 months ago
Reply from Sunrun
We truly appreciate you sharing your experience during the installation and are very sorry that there was damage to your tile and rain gutters. If there is anything you need assistance with, please don't hesitate to reach out. Thanks so much!
Jul. 31st, 2025
Verified Customer
Review Source
Sarah Luna
Everyone I dealt with was courteous, helpful and efficient. The process went so smoothly. Even when I had misgivings about something, everyone made an effort to find the perfect solution.
4 months ago
Reply from Sunrun
We're thrilled you had a good experience, Sarah! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 30th, 2025
Verified Customer
Review Source
Patrick Hartrick
Sun Run makes a quality product. My system had worked flawlessly since installation. They are also always available to answer any questions I might have. Excellent customer service!
4 months ago
Reply from Sunrun
Thanks so much for sharing, Patrick! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Jul. 30th, 2025
Verified Customer
Review Source
Mike Terrell
SunRun has been providing reliable power to our home for years. The only drawback has been replacement of the optimizers, which have all been covered under warranty. Thanks SunRun!
4 months ago
Reply from Sunrun
Thanks for your review, Mike! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 26th, 2025
Verified Customer
Review Source
Gail Poveda
On time and professional. I really liked the continuous text messages and email letting me know exactly what would happen next and when it would take place. Fantastic communications from the SunRun team.
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Gail! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 18th, 2025
Verified Customer
Review Source
Sherryl Aspiras
Communication and overall involvement was great. We did get in at a rather busy time, so the process to have solar installed took a little longer than normal, but every step was planned, thought out, and explained well.
5 months ago
Reply from Sunrun
Thank you for sharing your experience, Sherryl! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
Jul. 8th, 2025
Verified Customer
Review Source
Julie Koszelak
I like Sunrun because my bill never changes, and I am earning credits all the time. Whenever there has been a problem with the equipment, they fix it. I don't really have to think about it.
5 months ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience and to hear that going solar is keeping your electric bill low, Julie! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Jun. 27th, 2025
Verified Customer
Review Source
John
We are very pleased with the installtion and operation of our Sunrun solar panel system and battery. The Tesla phone app that lets us see the energy generated by the panels, stored by the battery and used by our home is an outstanding way to track our energy consumption and consider ways to reduce it.
6 months ago
Reply from Sunrun
Your review brightened our day, John! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jun. 11th, 2025
Verified Customer
Review Source
Kevin G.
Jameson was prompt and professional. He asked question about what I needed, analyzed my home, roof, elec bill and presented options to meet my needs. Although I elected to have my roof fixed before installing solar panels I hope to have Sun run provide them in the future.
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Kevin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jun. 6th, 2025
Verified Customer
Review Source
Kyle Harder
My experience with Sunrun has been very good so far. The process from start to finish was well planned. The system has been operating for 5 months and summer is here. We are meeting our power production goals. All Sunrun representatives and contractors were great to work with and very professional.
6 months ago
Reply from Sunrun
Thanks so much for sharing, Kyle! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Jun. 6th, 2025
Verified Customer
Review Source
Robert Ramirez
I’m very happy with my son run panels since upgrading my panels. I have not paid an electric bill and two years.. two years ago, they replaced the broken panel that I had at no charge. The Customer Service checks in with me every so often to make sure that I’m happy.
6 months ago
Reply from Sunrun
Thanks for your review, Robert! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jun. 6th, 2025
Verified Customer
Review Source
oscar vazquez
Great installation experience, and excellent relationship with Andrew my representative. No hidden cost, and amazing customer service. The system works perfectly and even better than I ever expected, especially with the battery backup. I referred Sunrun to all my clients and tell them about my great experience.
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Oscar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 30th, 2025
Verified Customer
Review Source
Michael King
The entire process was good from start to finish. Everyone was polite and professional. There was an electrixal issue that occurred and it was handled quickly and appropriately. When I walk past our electric meter and see that it's running in reverse and our electric bill is under $20.00 I'm beyond pleased.
7 months ago
Reply from Sunrun
Thanks for your review, Michael ! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
May. 12th, 2025
Verified Customer
Review Source
John P.
Madz and the Sunrun team were excellent to work with. They were in constant communication with me through the entire process, and completed the installation within the time scheduled. The Sunrun team also worked with local agencies on approvals and finalizing my hook-up the grid. A++ service
7 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, John! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider
May. 10th, 2025
Verified Customer
Review Source
Langdon Ngo
Christian and team were great to work with! The process was seamless and easy, and the SunRun team set the right expectations in terms of timing especially dealing with PG&E and the city. I would definitely recommend the SunRun team for your solar needs!
7 months ago
Reply from Sunrun
Thanks for your review, Langdon! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 7th, 2025
