Sunrun Reviews
9.9
Overall Score
Review Source
Andrea Contla
We have a tesla and this made our electric bill shoot up! We met Dylan through my husband dropping off food through uber eats and then dylan and my husband started talking about solar and so we had him come out. He explained solar very simply for us and it just made sense. He provided great customer service and I highly suggest using dylan. We seen a little savings up front and long term savings because we don't have to deal with edison's rate increases anymore.
4 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Andrea! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Mar. 19th, 2026
Verified Customer
Review Source
Daniel Boland
Restarted with Vivint and they were sold out through Sunrun and we’ve been very happy with their service. If I have any questions, I can call them direct and get answers right away and if there’s a problem with the system, they take care of it right away.
2 months ago
Reply from Sunrun
This is awesome, Daniel! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Feb. 17th, 2026
Verified Customer
Review Source
Jackie Kanbara
The salesman at Lowes caught us just as we were talking about putting solar in. The daughter that we live with also picked a company. Dylan was far more knowledgeable and a delight to work with. He was a much better representative. We had a few hiccups but Dylan was right there.. The team that installed the solar were also great.
2 months ago
Reply from Sunrun
We greatly appreciate your positive feedback, Jackie! It warms our hearts to know that Dylan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.
Jan. 23rd, 2026
Verified Customer
Review Source
John Canales
SunRun did a great job through the whole process of getting my home on solar. They kept me up to date through the project and everything ran smoothly. The project did take a while to complete, but that was due to a delay on part of existing energy supplier (SCE) to schedule their final system approval.
2 months ago Edited January 28, 2026
Reply from Sunrun
This is great to hear, John! We are thrilled to hear that you had such a positive interaction with your representative, Dylan. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jan. 22nd, 2026
Verified Customer
Review Source
John Michalski
Austin was spectacular to work with! The additional panels and 4 Tesla backup batteries have been a total game changer for my property. We can run the AC all day without stressing about high Edison rates, which is huge in this heat. I’ve already referred him to two friends and they’re just as happy. Highly recommend!
2 months ago Edited March 26, 2026
Reply from Sunrun
Hi John, thank you for taking the time to share your experience. We're so glad to hear that Austin explained the benefits of adding additional panels and batteries to your system. Thank you for being part of our Sunrun family!
Jan. 22nd, 2026
Review Source
Chinh Vuong
I could not be happier with my experience working with Austin M. He is truly a man of his word. For my first property, he strategically designed a system with 60 panels and 4 Tesla backup batteries, making the property completely independent from Edison’s grid. As a bonus, my two koi fish ponds are now protected from power outages, which gives me great peace of mind.
The installation crew also did an amazing job they completed the entire project in just one day and everything was done professionally.
For my second property, I needed a new roof, and Austin was able to include a brand new roof as part of the project along with 34 panels and 4 backup batteries. His planning, work ethic, and attention to detail are phenomenal.
Most importantly, the wifey is happy and that’s what really matters! Thank you again, Austin, for everything. I’ll be referring you to everyone we know.
1 month ago
Reply from Sunrun
Your review brightened our day, Chinh! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Mar. 17th, 2026
Review Source
Santos Palacios
Outstanding experience working with Aus Monte! He did a phenomenal job helping set up solar for my rental property. My tenants were requesting solar along with backup batteries, and Aus came through with the perfect solution. He took the time to understand the situation and designed a system that accommodates my tenants’ needs while also protecting them from the high summer rates from Edison. 27 panels and 3 back up batteries (tesla powerwall 3s), loving it!
He made everything easy to understand and ensured the setup would provide long-term value for both me and my tenants. I truly appreciate his attention to detail and dedication to finding the best solution. If you’re considering solar, I highly recommend working with Aus Monte. Five-star service all the way!
1 month ago
Reply from Sunrun
Santos, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear Aus Monte could provide that for you and your tenants! Thank you for helping us create a planet run by the sun!
Mar. 11th, 2026
Review Source
Tony karmi
⭐⭐⭐⭐⭐ Highly Recommend Khelin for Solar Installation!
I had an amazing experience working with Khelin for my home solar installation. From start to finish, he was professional, knowledgeable, and extremely transparent about the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my decision.
The installation was smooth, on time, and very well organized. His crew was respectful, clean, and efficient. Most importantly, everything works perfectly — and I’m already seeing the savings!
If you’re thinking about going solar, don’t hesitate. Khelin is the guy you want handling your project. Honest, reliable, and truly cares about his customers.
Thank you again, Khelin!
1 month ago
Reply from Sunrun
Tony, it's wonderful to hear about your positive experience working with Khelin. We're glad he was able to guide you through the process and ensure everything went smoothly from start to finish. We hope you continue to enjoy the benefits of your system for years to come. Thanks!
Mar. 6th, 2026
Review Source
Odessa Johnson
We couldn't be more pleased with our experience working with Austin Monte! From the moment we met him in March 2025, he made the entire process of adding a second solar system to our property feel seamless and stress-free. His patience and in-depth knowledge truly stood out, and he took the time to understand our specific needs and situation.
Thanks to Austin, we now have 2 FranklinWH Energy Storage Inc aPower backup batteries and 8 additional solar panels. The installation was completed in May 2025, and we received PTO in July 2025. Since then, we’ve been completely off the grid from Edison, which has been such a great feeling.
What really sets Austin apart is his communication. It’s absolutely top-notch! He’s always been available to answer any questions, and his follow-through has been impeccable. He even checked in with us in February 2026 to ensure everything is still running smoothly, which speaks volumes about his commitment.
If you’re looking for a reliable, knowledgeable, and caring solar rep, we highly recommend Austin. He will not leave you hanging and will go above and beyond to make sure you’re satisfied every step of the way.
2 months ago
Reply from Sunrun
Odessa, thank you so much for your thoughtful review. We're thrilled to hear how seamless and stress-free your experience was from start to finish. It's wonderful to hear that Austin was patient and took the time to go over everything with you. Thanks so much for sharing!
Feb. 17th, 2026
Verified Customer
Review Source
Dennis Dowdy
Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases.
He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.
3 months ago
Reply from Sunrun
Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!
Jan. 7th, 2026
Verified Customer
Review Source
Francisco Pena
It sounded like a good offer and it seems like one of the biggest solar companies .
5 days ago
Reply from Sunrun
Thank you for your feedback, Francisco! We're glad to hear you have a positive impression of Sunrun. If you have any questions, feel free to reach out!
Apr. 11th, 2026
Verified Customer
Review Source
Wanda Peters
They are easy to communicate with any questions I have. Very caring and professional.
6 days ago
Reply from Sunrun
Wanda, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Apr. 10th, 2026
Verified Customer
Review Source
Ralph Scalise
Great provider of solar energy. Team is outstanding and explain all steps thoroughly
6 days ago
Reply from Sunrun
Thank you so much for being part of our Sunrun family!
Apr. 10th, 2026
Verified Customer
Review Source
Linda Iacoboni
I have had my solar fir a few years now. Never have had an issue. Im saving money every month.
1 week ago
Reply from Sunrun
Thanks for your review, Linda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Apr. 10th, 2026
Review Source
Frances Aguerre
This is our third time working with SunRun. We keep adding more panels to save more money. This time we have also added batteries. We have not had any problems.
4 days ago
Reply from Sunrun
Hi Frances, thank you for your continued trust in Sunrun! We're so glad to hear everything has gone smoothly and that you're seeing the benefits of adding more panels and batteries. We appreciate your loyalty!
Apr. 11th, 2026
Verified Customer
Review Source
Vicki Puccio
I have had Sunrun for about 10 years. They are responsive and proactive. They found and fixed a problem that I didn’t even know I had one.
2 weeks ago
Reply from Sunrun
Thank you for sharing your experience, Vicki! It's great to hear the team was proactive and was able to fix an issue that came up!
Apr. 9th, 2026
Verified Customer
Review Source
Edward Fischer
They are a very good company that really stands behind their products and services always looking to improve their customer service experience
2 weeks ago
Reply from Sunrun
Thank you for your kind words, Edward!
Apr. 9th, 2026
Verified Customer
Review Source
Richard Guengerich
What I disliked is you people from other states doing pipeline from my garage to house was a F—king joke I could have done a better job and I’m handicapped . People who did conduit it is crooked. Was a very stupid person that done it . So no I’m not happy with install at all. Had to redo electrical wire, after first installation. Because of someone that didn’t know what they were doing!!!!!!!!!!!!!
3 weeks ago
Reply from Sunrun
Hi Richard, we appreciate you getting in touch with us. This sounds like a frustrating situation, and we'd like to speak with you further about your ongoing experience to see how we can best help you. Please be on the lookout for a private message from our team requesting additional account information. Thanks!
Mar. 24th, 2026
Verified Customer
Review Source
Gregory Surrells
They do everything in a timely manner and are very professional the way they handle all things. I have no complaints. We'll done Sunrun.
3 weeks ago
Reply from Sunrun
Thank you for sharing your experience, Gregory! It's great to hear that everything was completed in a timely manner and that you're enjoying our services! Thank you for being part of our family!
Mar. 24th, 2026
Verified Customer
Review Source
Janis Derouin
The representatives are and truthful…. Kevin had all the answers to my questions. He kept in touch with me and trust me I’m not a easy person to work with
1 month ago
Reply from Sunrun
Thanks for your review, Janis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Mar. 17th, 2026
Verified Customer
Review Source
Byron
Very good solar company that was able to accommodate my needs for solar panels and Tesla batteries. Customer service was very helpful and knowledgeable.
1 month ago
Reply from Sunrun
We're so happy to hear our team was able to help find a system and battery setup that met your needs, Bryon! It's wonderful to know our customer service team helped make this process seamless for you. Thank you for sharing your experience!
Mar. 12th, 2026
Verified Customer
Review Source
Jacqueline Gervais
I have had 6 solar panels for the past 2.5 yrs. I only have had to pay my rental fee, otherwise my electric has been taken care of. I have been very satisfied.
1 month ago
Reply from Sunrun
Thanks for your review, Jacqueline! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Mar. 3rd, 2026
Verified Customer
Review Source
Thomas Sheehan
I was looking into solar, and Sunrun seemed to offer the most. I've been with Sunrun since April of 2021, and everything has been smooth sailing. No complaints at all.
1 month ago
Reply from Sunrun
Thank you, Thomas! We're grateful you've been with Sunrun since 2021 and that everything has been running smoothly. Thank you for being a loyal Sunrun customer!
Feb. 25th, 2026
Verified Customer
Review Source
Sarah Fisher
I really like the consultant I worked with to primarily get our Solar installed. We had many issues with the install but after the first year things all leveled out and we have had no issues.
1 month ago
Reply from Sunrun
We are happy to hear the individual you were working with was able to help make your experience pleasant, Sarah! It's good to hear that you are no longer having any issues with your system. Thank you for sharing your experience!
Feb. 20th, 2026
Verified Customer
Review Source
Sherry Stiles
Brian has been very easy to get a hold of and quick to answer any questions I may have about my Sunrun account. Customer service has also been responsive.
1 month ago
Reply from Sunrun
Thank you for your review, Sherry! It's great to hear Brian and our customer service team have been responsive and helpful throughout this process. Thanks for being part of our Sunrun family.
Feb. 20th, 2026
Verified Customer
Review Source
Carol Anderson Pearson
After a false start of the electric box not connected we have since benefited from the lower electric bill. We also belong to a program I. California which has paid us for contributing to the grid.
Also Ethan from the call center walked me through getting the rewards.
2 months ago
Reply from Sunrun
Thanks for your review, Carol! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Feb. 17th, 2026
Review Source
Rian Kang
I chose to install solar panels with Sunrun because of Austin M. He is extremely knowledgeable about solar energy and took the time to clearly explain every step of the process. Whenever I had questions – day or night – he was always responsive and willing to help. Austin went above and beyond to secure the best possible pricing and discounts for my system. Most importantly, he delivered on every promise he made throughout the process.
1 month ago
Reply from Sunrun
Rian, we truly appreciate your sharing your experience with us. It's great to hear Austin was able to guide you through the process and provide the support and transparency you needed along the way. Thank you for being part of our Sunrun family!
Mar. 6th, 2026
Review Source
Mirna Rodriguez
Austin M. was very educated, knowledgeable and honest throughout the entire process. My husband and I had a long list of questions, and he made us feel completely comfortable while giving clear, thorough explanations about upgrading our main panel, getting a new roof, and switching to solar with backup batteries. We truly appreciated his guidance and highly recommend him!
1 month ago
Reply from Sunrun
Thank you for sharing your thoughtful review, Mirna. It's wonderful to hear that Austin helped make the process clear and comfortable for you and your husband. We're happy that he was able to help guide you through your experience and helped answer your questions. Thank you for going solar with Sunrun!
Mar. 6th, 2026
Review Source
Teresa vera carreon
Quiero recomendar a Juan Arjona porque me ha brindado un excelente servicio. Me explicó todo de manera muy clara y detallada, y realmente me ayudó a entender cómo funciona todo el proceso. Siempre fue muy profesional y atento. El equipo de instalación también fue muy profesional y trabajó muy bien. Estoy muy agradecida por la atención y el apoyo. ¡Gracias, Juan!
1 month ago
Reply from Sunrun
¡Gracias por tu reseña, Teresa! Nos alegra mucho saber que tuviste una buena experiencia con nosotros. Estamos seguros de que tienes suficientes decisiones que considerar, y nuestro objetivo es que la energía solar sea una decisión fácil. ¡Gracias por ayudarnos a crear un planeta gobernado por el sol!
Mar. 3rd, 2026
Review Source
Paterese Reynolds
I did solar a few months ago with Sunrun, Craig was our representative and he was phenomenal! He was able to save us money and protect our home from outages without any up front costs. To top it off, when we got our installation, he gave my son a round of golf just for working with him which was so nice of him to do. When we buy our next house, Craig will be the first person we call. I 100% recommend him to anyone who’s interested, he will take care of you and your home.
1 month ago
Reply from Sunrun
Thank you for sharing your experience, Paterese!We're thrilled to hear Craig took great care of you and helped you save while protecting your home from outages. Thank you for your recommendation!
Feb. 25th, 2026
Review Source
Samantha
We shopped around for solar for a year. We decided to go solar with Khelin from Sunrun with a lease option for solar and Tesla batteries since we have two Tesla cars. He was professional, honest, and thorough in explaining everything to me. He did everything he promised to do from beginning to the end. I will refer people I know who's looking into solar.
1 month ago
Reply from Sunrun
Samantha, thank you for sharing your experience! We're happy to hear Khelin was able to walk you through your solar and battery options to find the option that works best for you. We truly appreciate your referrals!
Feb. 20th, 2026
Verified Customer
Review Source
Juan Guinto
Austin was able to explain the system and the process in a way I was able to understand and see the savings. He wasn't only able to save me money but also showed me how he could get extra
equipment which convinced me to work with Sunrun.
3 months ago
Reply from Sunrun
Thank you so much for your kind words, Juan! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Dec. 19th, 2025
Verified Customer
Review Source
Alexander Collado
One of the best companies around NYC I love it 🥳🙏🤝🫶🏻
1 day ago
Reply from Sunrun
Thank you for this amazing review, Alexander! Thank you for being a valued customer in New York City!!
Apr. 14th, 2026
Verified Customer
Review Source
Thomas Finnegan
Great company. I’m very happy with the service and the savings.
4 days ago
Reply from Sunrun
Your review brightened our day, Thomas! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Apr. 13th, 2026
Verified Customer
Review Source
Augusto M De Castro Jr
Didn’t have a problem with the representative easy to work with 5 Star
5 days ago
Reply from Sunrun
Hi Augusto, we really appreciate you sharing this. It's great to hear everything went smoothly and that your representative made the process easy!
Apr. 10th, 2026
Verified Customer
Review Source
Alberto Garza
Great job and great customer service. Staff very knowledgeable.
6 days ago
Reply from Sunrun
Thank you so much for being part of our Sunrun family!
Apr. 10th, 2026
Verified Customer
Review Source
Kim Goodspeed
They did everything to be sure I could get the most sun exposure and for production.
1 week ago
Reply from Sunrun
Thanks for your review, Kim! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Apr. 10th, 2026
Review Source
Joni
I had a wonderful experience going solar through Khelin Young with SunRun. He was very knowledgeable and answered all my questions. I enjoyed a good education on why SunRun is the number 1 solar company; what kind of products they offered, installation process and timelines. I’ve shopped around with 12 other solar companies. Khelin’s knowledge and education process was on a different level. Most sales reps only recommended 1 Tesla battery. Khelin recommended 2 batteries and explained the reasoning that made sense to say yes and move forward with SunRun. I’ve had my solar turned on for 12 months with no monthly payment and no settlement bill to SCE. I am recommending Khelin with SunRun to all my friends and families who are interested in solar.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Khelin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Feb. 17th, 2026
Review Source
Rupinderjeet Kaur
Austin is awesome!! I moved into this Fontana property 4 years ago. The house came with the solar panels. Already knew it wasn’t enough for my family’s energy needs. Edison’s increasing rates and frequent power outages in our neighborhood had to be put to a stop ASAP once I saw my recent settlement bill with Edison. Austin perfectly sized an additional system of 22 panels and 3 Tesla back up batteries to cover the energy I was still pulling from Edison and to make sure I don’t pull energy from them at night, I only pull from my batteries. Most importantly, have not had 1 power outage since acquiring these batteries. The peace of mind is well worth it! I highly recommend Austin! Thank you so much to Sunrun as well for the amazing communication throughout the process.
2 months ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Rupinderjeet! We're thrilled to hear that Austin was able to help determine your system layout. It's great to know that the transition to battery power worked seamlessly for you and has given you peace of mind. Thanks again for sharing!
Feb. 6th, 2026
Review Source
MELIESSA EDWARDS
Austin M. is hands down my favorite solar sales rep! From the very beginning, he made the entire process feel less like a business transaction and more like working with a longtime friend. Austin is with you every step of the way—his communication is fantastic, and he genuinely goes above and beyond to make sure your questions are answered and your requests are fulfilled. I really appreciate the time he took to educate me on why adding more panels and investing in backup batteries will be such a smart long-term decision. Thank you, Austin, for your knowledge, honesty, and dedication. I highly recommend him to anyone considering solar!
2 months ago
Reply from Sunrun
Melissa, we truly appreciate you taking the time to share your positive experience with us. We are delighted to hear that Austin was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Feb. 6th, 2026
Review Source
Cheryl
Austin, our representative, exhibited exceptional candor from our initial engagement. He committed to securing a favorable agreement and successfully delivered on that commitment. He consistently communicated updates regarding city permits, potential delays, and installation timelines. I experienced no undue pressure during the signing process. He thoroughly elucidated all aspects of the engagement, comprehensively outlining expectations. He is an exemplary professional. I highly recommend him to my colleagues and associates because I know he will take care of them like they took care of me. Austin, thank you!
Lastly, the crew, consisting of Junior, Greg, Cory, and Daniel, performed exceptionally. I was particularly impressed that they meticulously cleaned up after themselves, ensuring nothing was left behind. They were courteous and professional.
2 months ago
Reply from Sunrun
This is great to hear, Cheryl! We're so glad to hear that Austin explained everything clearly and helped you feel informed and confident every step of the way. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Jan. 30th, 2026
Review Source
Lupe Zamora
Working with Austin M. a great experience from start to finish. He took the time to fully understand my home's energy needs and explain my options clearly and honestly. Since I already had a Sunrun system in place, it was important to me that any upgrades were done thoughtfully and efficiently.
My energy usage has increased over time, and Austin did an excellent job calculating the additional kWh production needed to support both my current usage and future plans. We've also been dealing with more power outages, and adding the two Tesla backup batteries has brought my family and me real peace of mind. Knowing we have reliable backup power has been a game changer.
Thank you, Austin, for making the process so smooth and truly looking out for our needs. I highly recommend him to anyone considering solar or battery storage!
2 months ago
Reply from Sunrun
Hi Lupe, thank you for taking the time to share your experience with us. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind during the recent outages in your area. Thanks for sharing your experience, it truly makes our day!
Jan. 22nd, 2026
Review Source
Fabian Ballesteros
I was against solar for many years and honestly very skeptical of the whole process. Austin M. stayed consistent with his follow-ups and, more importantly, took the time to truly educate me instead of pressure me. He broke everything down clearly—how the solar program works, the long-term benefits, and how adding backup batteries would protect my home and give me real energy independence.
After paying Southern California Edison an average of $600 per month, I finally pulled the trigger, and separating myself from Edison has been a huge relief. The peace of mind alone makes it worth it. Austin was professional, patient, and knowledgeable from start to finish, and I’m grateful he didn’t give up on me when I initially said no. Highly recommend Austin to anyone on the fence about solar—you won’t regret it.
2 months ago
Reply from Sunrun
Fabian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!
Jan. 17th, 2026
Verified Customer
Review Source
Brian
I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend!
behind
4 months ago
Reply from Sunrun
Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!
Nov. 21st, 2025
Verified Customer
Review Source
Alex R
I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.
4 months ago
Reply from Sunrun
Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!
Nov. 21st, 2025
Verified Customer
Review Source
Claudia Londono
For a long time, even when Brian was just starting his career with Sunrun, what caught my attention most was his persistence in helping us install our solar panels. He was always willing to find an option that fit our budget and needs. Watching him grow and advance the way he has made me believe that Sunrun is a company that supports young people in becoming entrepreneurs and giving them opportunities to improve. Brian is an excellent salesperson, a great friend to his customers, and an important part of our family because we can count on him whenever we need him.
5 months ago Edited November 7, 2025
Reply from Sunrun
We're delighted to hear that your representative, Brian, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Nov. 8th, 2025
Verified Customer
Review Source
Denice Leslie
The SUNRUN team did an outstanding job of explaining the entire process from
Beginning to end . And they were very helpful with any questions we had along the way . The sales rep was especially silly helpful going the second mile to help us log in to our energy app that tracks our usage and the amount of energy credits we have, calling and staying g in the line outside near our new power pack batteries in the unrelenting 2 digit heat.
We definitely recommend SUNRUN! They can’t be beat for customer service as well as installation . They came, installed and left without any hassel for our daily routine.
8 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Denice! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Aug. 12th, 2025
Verified Customer
Review Source
Peter Blied
They have been responsive and helpful with all my questions. As a long time solar user, I'm happy to be with Sunrun.
2 weeks ago
Reply from Sunrun
Thanks for your review, Peter! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Apr. 10th, 2026
Verified Customer
Review Source
Joel Geesaman
Always do their best to give great customer service. When their are repairs needed, they contact me quickly to schedule a service appointment
2 weeks ago
Reply from Sunrun
Thanks for your review, Joel! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Apr. 10th, 2026
Verified Customer
Review Source
Jason Leger
It’s been about a year since my solar was installed and we are happy with everything. Thank you SunRun.
2 weeks ago
Reply from Sunrun
Thank you so much, Jason! We're really glad to hear everything has still been going smoothly over the last year! We appreciate you sharing your experience with us!
Apr. 9th, 2026
