Sunrun: Read 3,949 User Reviews From Real Homeowners

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Verified Customer

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Elizabeth A Luther Olave

Sun Run has been fabulous!! Professional & experienced!! Everything I needed I dot it!! I want everyone to get solar!! No idea what the problem for the rest of the world is!! Thanks to all of you!!!🤗

2 months ago

Reply from Sunrun

Thank you so much for your amazing review, Elizabeth! We're thrilled to hear everything has met your expectations and that you're loving our services. Your positive review means a lot to us!

Mar. 24th, 2026

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Verified Customer

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Teresa Dornellas

Working with Sunrun has been a very good experience. The customer service was always great, and the system they installed was reliable and efficient. It’s a company I’m glad to recommend.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Teresa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 17th, 2026

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Verified Customer

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Jeffery Silva

It was actually FirstLight Solar over ten years ago when I got two units installed, but Sunrun has been involved ever since with updates, monitoring, and service if/when needed

2 months ago

Reply from Sunrun

Jeffery, we appreciate you sharing your experience and your history with Sunrun. We're glad that we have been able to support your system with updates, monitoring, and service when needed. Thanks for being part of our Sunrun family!

Mar. 12th, 2026

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Verified Customer

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Jose Aguilar

Love our services and Dylan was excellent. He took care of us through and through. We sent him some friends that were interested and he even updated us on them and how we can claim our referral money

2 months ago

Reply from Sunrun

Jose, thank you for your kind words! We're so glad Dylan took care of you throughout the entire process and that he helped explain how to claim your referral money. Thank you for trusting us and for sharing your experience!

Mar. 6th, 2026

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Verified Customer

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Roger Erskine

First contact with the representatives was positive and informed. He knew his product and that along with my research allowed me to give the green light to proceed with the project

2 months ago

Reply from Sunrun

HI Roger, thank you for sharing your experience! We're glad to hear your representative was able to provide helpful information and supported you through the decision process. We appreciate you choosing Sunrun!

Mar. 4th, 2026

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Verified Customer

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Pat Toelcke

Very easy to work with. Explained the whole process so I could understand it. Love how they’re working and saving me money on my electric bill! Their referral incentive is great also.

2 months ago

Reply from Sunrun

We're happy to hear the process was easy to understand, Pat! It's wonderful that you're seeing savings on your electric bill and taking advantage of the referral program. Thank you for choosing Sunrun!

Mar. 4th, 2026

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Verified Customer

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Patrick Hernandez

Has always helped us since the bringing got us the best price and always made sure our questions are answered and still does when I text him with questions and concerns really cares for his clients

2 months ago

Reply from Sunrun

Patrick, we appreciate you sharing your experience with us! It's great to hear our team was able to support you and was able to help answer your questions. Thank you for trusting Sunrun!

Mar. 4th, 2026

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Ayaka Pittman

We had a great experience working with Khelin. He was very professional, and his explanations about the solar panel system were clear and thorough, which made the whole process easy to understand. He took the time to answer all of our questions and made us feel comfortable moving forward. We really appreciate his support and would highly recommend him to anyone considering solar.

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Ayaka ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

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Patricia Gonzalez

I got solar with Khelin at Sunrun since 2023 with a Tesla battery. It's been a great experience from the time I signed up until now. Every year I get power outages, especially during the hot summer heat. The battery has protected me from many power outages since then. I am also enjoying my electricity savings with my solar leasing program. I referred my families to go solar with Khelin as well. They also had wonderful experiences, saving money and protection from the many power outages. I would recommend Khelin Young to anyone who wants a great experience going solar.

1 month ago

Reply from Sunrun

This is awesome, Patricia! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Verified Customer

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Alice Strout

We trusted sunrun because they were in costco and costco only works with trusted brands. We told Dylan right away that we wanted the Tesla batteries and he was able to educate us on the batteries and be there every step of the way to answer any questions and keep us updated. Very happy with Sunrun and Dylan

3 months ago

Reply from Sunrun

Alice, we're thrilled you had a good experience working with Dylan. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Janet Kennedy

Sunrun has been very good to work with. They are very helpful if you have any questions. They get back to you with the answer. Tim has been very good to work with. He is very knowledgeable on solar panels Megan has also been very helpful

3 months ago

Reply from Sunrun

This is awesome, Janet! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Mar. 3rd, 2026

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Verified Customer

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Enrique Luna

Love my solar and sunrun was partnered with costco and i trust them. Also Sunrun is the biggest company and had tesla batteries. Dylan was very helpful and answered all of our questions and it was a easy process working with him.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Enrique! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Mark Kolchin

My recent experience with was superb! Very professional and courteous and thorough and prompt in responding to my inquiries and dealing with a maintenance issue. I would highly recommend Sunrun to anyone who is considering the use of solar panels for their energy needs. They were tops from start to finish.

3 months ago

Reply from Sunrun

Thanks for sharing this, Mark! We're so glad our team provided professional and prompt support and was able to help with a maintenance issue. Your recommendation is truly appreciated, and glad that everything went smoothly from start to finish.

Feb. 25th, 2026

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Verified Customer

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Jill Swann

It took a little while to get it all up and running but well worth the wait! The technicians we always friendly and knowledgeable. We had our first power outage last week and you wouldn’t know the power went out. Seamless transfer. The only one on the block with power!! Yay!!

3 months ago

Reply from Sunrun

Jill, we love hearing this! We're so glad the system performed seamlessly during the outage last week. Thank you for choosing Sunrun as your trusted solar and battery provider.

Feb. 20th, 2026

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Verified Customer

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Nia P

My parents referred us to Khelin after they went solar with him. During our consultation for solar with Khelin, we understood why and signed up also. He was very professional and answered every questions and concerns we had until there was nothing left to ask. We had peace of mind moving forward with Sunrun. Thank you!!!

3 months ago

Reply from Sunrun

Thank you, Nia! We're so glad Khelin was able to provide a professional, informative experience and help you feel confident in your decision. Welcome to the Sunrun family!

Feb. 20th, 2026

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Verified Customer

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Daniel Boland

Restarted with Vivint and they were sold out through Sunrun and we’ve been very happy with their service. If I have any questions, I can call them direct and get answers right away and if there’s a problem with the system, they take care of it right away.

3 months ago

Reply from Sunrun

This is awesome, Daniel! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Feb. 17th, 2026

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Verified Customer

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Allen Hardy San Diego, CA

The process including the cost and timeline were explained in a clear fashion.

4 days ago

Reply from Sunrun

Your review brightened our day, Allen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 27th, 2026

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Verified Customer

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Fred Lauzier Palm Desert, California

Reputation of the company. Also the ability to work with our HOA seemlessly.

4 days ago

Reply from Sunrun

We're thrilled you had a good experience, Fred! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 27th, 2026

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Chinh Vuong

I could not be happier with my experience working with Austin M. He is truly a man of his word. For my first property, he strategically designed a system with 60 panels and 4 Tesla backup batteries, making the property completely independent from Edison’s grid. As a bonus, my two koi fish ponds are now protected from power outages, which gives me great peace of mind. The installation crew also did an amazing job they completed the entire project in just one day and everything was done professionally. For my second property, I needed a new roof, and Austin was able to include a brand new roof as part of the project along with 34 panels and 4 backup batteries. His planning, work ethic, and attention to detail are phenomenal. Most importantly, the wifey is happy and that’s what really matters! Thank you again, Austin, for everything. I’ll be referring you to everyone we know.

2 months ago

Reply from Sunrun

Your review brightened our day, Chinh! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Mar. 17th, 2026

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Santos Palacios

Outstanding experience working with Aus Monte! He did a phenomenal job helping set up solar for my rental property. My tenants were requesting solar along with backup batteries, and Aus came through with the perfect solution. He took the time to understand the situation and designed a system that accommodates my tenants’ needs while also protecting them from the high summer rates from Edison. 27 panels and 3 back up batteries (tesla powerwall 3s), loving it! He made everything easy to understand and ensured the setup would provide long-term value for both me and my tenants. I truly appreciate his attention to detail and dedication to finding the best solution. If you’re considering solar, I highly recommend working with Aus Monte. Five-star service all the way!

2 months ago

Reply from Sunrun

Santos, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear Aus Monte could provide that for you and your tenants! Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

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Tony karmi

⭐⭐⭐⭐⭐ Highly Recommend Khelin for Solar Installation! I had an amazing experience working with Khelin for my home solar installation. From start to finish, he was professional, knowledgeable, and extremely transparent about the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my decision. The installation was smooth, on time, and very well organized. His crew was respectful, clean, and efficient. Most importantly, everything works perfectly — and I’m already seeing the savings! If you’re thinking about going solar, don’t hesitate. Khelin is the guy you want handling your project. Honest, reliable, and truly cares about his customers. Thank you again, Khelin!

2 months ago

Reply from Sunrun

Tony, it's wonderful to hear about your positive experience working with Khelin. We're glad he was able to guide you through the process and ensure everything went smoothly from start to finish. We hope you continue to enjoy the benefits of your system for years to come. Thanks!

Mar. 6th, 2026

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Verified Customer

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Aaron Waters

Dylan is an amazing field rep. He is very engaging and took his time making sure I understand everything. He also took the time to even dialogue about life. He went above and beyond helping me with any questions I had and even after the sale was complete followed up with me and my concerns. I chose Sunrun because he presented the product expertly and gave me an offer I couldn’t refuse.

4 months ago

Reply from Sunrun

This is great to hear, Aaron! We're delighted to hear that Dylan was a huge help with learning more about going solar and answered any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Jan. 28th, 2026

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Verified Customer

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Denise Almonte

Austin M. has demonstrated outstanding qualifications, as a Sun Run Field Sales Consultant. As a OSHA/ Quality compliance leader myself I see his proven leadership potential, and strong record of delivering exceptional customer service that consistently exceeds expectations. His initiative to resolve complex customer issues efficiently enhances EVERY customer’s satisfaction. Well deserved feedback and thank you for your strong leadership skills.

4 months ago

Reply from Sunrun

Denise, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had an exceptional experience with Austin and the services he provided. Thank you for helping us create a planet run by the sun!

Jan. 15th, 2026

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Verified Customer

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Dennis Dowdy

Aus M. was amazing to work with. He gave me real peace of mind and made the whole process easy and comfortable. Since my rental property is in a power-outage area, I didn’t want my tenants dealing with power loss. Aus clearly explained how backup batteries would help and how solar panels would protect them from Edison’s rate increases. He was knowledgeable, patient, and honest. I highly recommend Aus to anyone looking into solar or backup batteries—you’ll be in great hands.

4 months ago

Reply from Sunrun

Hi Dennis, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Austin and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 7th, 2026

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Steven Hinshaw Pasadena, California

Sunrun is best of the best. I knew what I was signing up for and they didn’t disappoint. Happy to be apart of the Sunrun’s family.

6 days ago

Reply from Sunrun

Your review brightened our day, Steven! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 27th, 2026

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Verified Customer

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Albert Ochoa Henderson, NV

Service is great, they are easy to work with and their product really helped our power bills a lot more manageable.

3 weeks ago

Reply from Sunrun

This is awesome to hear, Albert! We're thrilled to hear switching to solar has helped lower your electric bill and made it more manageable for you. Thank you so much for sharing!

May. 6th, 2026

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Raymond Crowell San Bernardino, CA

I have heard good things about the company and I was happy to have had the experience and was able to get a new roof and save money on my electric bill.

1 week ago

Reply from Sunrun

Raymond, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Marwa Moustafa

I have a good experience with them beginning from the inspection to the installation. They take care everything and it help me to save a lot of money

1 month ago

Reply from Sunrun

Thank you so much for sharing, Marwa! It's great to hear you had a good experience from start to finish, and even better that going solar has helped you save money.

Apr. 18th, 2026

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Verified Customer

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Marcus Sprenkel

Totally professional, installation was less than 8hrs and now I am producing more power than I am using, so very happy with my system

1 month ago

Reply from Sunrun

This is great to hear, Marcus! It's great to hear your installation was less than 8 hours! Glad everything went smoothly and that your system is exceeding your expectations.

Apr. 17th, 2026

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Verified Customer

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Glen Schleyer

Excellent price and quality of service. The equipment works great and the app provides helpful tools to monitor performance.

1 month ago

Reply from Sunrun

We appreciate your review, Glen! We're so happy to hear you're happy with your system and that the app has been a helpful tool for tracking your performance. Thank you for choosing Sunrun as your trusted provider!

Apr. 14th, 2026

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Verified Customer

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Rodriqo Sostre

I've had solar panels for several years now from Sunrun they are great people to work with I've had no problem since I've gotten my solar panels

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Bryan Gallareto

Sunrun has been super easy to work with. Their transparent pricing, hassle-free setup, and consistent customer experience has won me over!

1 month ago

Reply from Sunrun

Bryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Debanga Barman

Satisfied with the service so far. Panels working great. had it since 2023. I have 100% production capacity. Definitely recommend for others.

1 month ago

Reply from Sunrun

Your review brightened our day! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Apr. 10th, 2026

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Verified Customer

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Keith Landgraf

We met their sales rep at a local home store. We had just moved into a new house and were thinking of going solar for a while. The Sunrun system seemed a good match.

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Mona L Ashley

At this time I Trust to work with co. to keep all repairs and services organic however cost may become a future concern.

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Norman Vachon

1 month ago

Reply from Sunrun

Hi Norman! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. It's great to hear that everything is working well and that you found our team helpful and supportive. Thanks!

Apr. 10th, 2026

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Verified Customer

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Diane Kilakis

I’ve had nothing but good words to say about my experience with Sunrun. Have not had an issues with installation or service to date.

1 month ago

Reply from Sunrun

This is awesome, Diane! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Andrei Larioza Riverside, CA

Austin did a tremendous job during the entire process. I've been indecisive about installing solar panels but he was very informative about my potential savings and explaining the benefits of having Tesla Powerwalls.

3 weeks ago

Reply from Sunrun

Hi Andrei, thank you for the great review! We're so glad Austin helped make your decision easier by taking the time to explain your savings and the benefits of the Tesla Powerwalls. We appreciate your trust in Sunrun and are excited to be part of our journey!

May. 16th, 2026

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Verified Customer

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Eduardo Davalos

I chose to work with Sunrun because they’re an approved supplier for Costco. I had a great experience and great customer service working with Sunrun.

2 months ago

Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Eric Virden

It has been a good relationship with Sunrun.The only problem I've had with my system they notified me about.The only bitch I have is I was not given the opertunity to gave a back up battery.

2 months ago

Reply from Sunrun

Hi, Eric, you may be able to add a battery to your current Sunrun system, but it depends on your location and the type of system you already have. The best way to check is to fill out our "Add a Battery" form at https://www.sunrun.com/add-a-battery#lead-form or give our dedicated team a call at 844-363-2966. Thanks!

Apr. 10th, 2026

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Verified Customer

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Karen Barker

Who when I first got sunburn The salesman wasn’t forceful like other solar cells rep I was encountered with! I have had no problem with my panels actually I love them!

2 months ago

Reply from Sunrun

Thank you, Karen, that means a lot! We're glad to hear the experience was easygoing and that everything has been working great for you!

Apr. 9th, 2026

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Verified Customer

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Jennifer Hamlin

Bryce fielded ALL my questions, both foolish and wise. He helped me make an educated decision, and for an indecisive person, that carries a lot of weight!

2 months ago

Reply from Sunrun

We're so glad to hear that Bryce was able to help answer all your questions and helped you make an educated decision. Thank you for taking the time to share your feedback with us!

Mar. 24th, 2026

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Verified Customer

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Robert Galante

Sunrun did a great job on my solar panels. Work was done e on schedule and looks good. I go several months a year without receiving a bill from the electric company.

2 months ago

Reply from Sunrun

Robert, we appreciate your review! We're glad to hear your installation was completed on schedule and that you're satisfied with the results. It's even better to hear that you're seeing such great savings these last few months!

Mar. 24th, 2026

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Verified Customer

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Janis Derouin

The representatives are and truthful…. Kevin had all the answers to my questions. He kept in touch with me and trust me I’m not a easy person to work with

2 months ago

Reply from Sunrun

Thanks for your review, Janis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 17th, 2026

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Verified Customer

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Byron

Very good solar company that was able to accommodate my needs for solar panels and Tesla batteries. Customer service was very helpful and knowledgeable.

2 months ago

Reply from Sunrun

We're so happy to hear our team was able to help find a system and battery setup that met your needs, Bryon! It's wonderful to know our customer service team helped make this process seamless for you. Thank you for sharing your experience!

Mar. 12th, 2026

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Michael Corbett

Been a customer since 2015 and now since the state government has changed the rules regarding my solar, I have had to add solar panels to offset those costs. Wallace was great. Keep hiring people like him. The solar installers were also great.

1 month ago

Reply from Sunrun

Thank you for sharing, Michael! We truly appreciate your long-time support since 2015. If there is anything we can help you with, please don't hesitate to reach out to us.

Apr. 17th, 2026

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Verified Customer

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Hany Seyam

Thank you Khelin for being there for me every step of the solar process. I appreciate you helping me with my rental property as well. I can always call you when I have any questions or need some of your expertise.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Hany! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Jose Garmendia

Sunrun has a good reputation in the residential solar space and provided a good economic alternative for installing a residential solar and battery system since the OBBB eliminated the 30% federal residential clean energy credit for systems installed after 12/31/25.

3 months ago

Reply from Sunrun

Thank you for sharing, Jose! We appreciate your thoughtful review and are glad Sunrun provided a great solar and battery solution for your home. Thanks for choosing Sunrun as your trusted solar and battery provider.

Feb. 25th, 2026

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Verified Customer

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Carol Anderson Pearson

After a false start of the electric box not connected we have since benefited from the lower electric bill. We also belong to a program I. California which has paid us for contributing to the grid. Also Ethan from the call center walked me through getting the rewards.

3 months ago

Reply from Sunrun

Thanks for your review, Carol! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 17th, 2026

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Verified Customer

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Linda Aipa Waianae, HI

All staff is friendly and patient, and helpful

2 days ago

Reply from Sunrun

Thank you for taking the time to share your experience, Linda! It's wonderful to hear you found our staff knowledgeable and helpful during this process. We appreciate you sharing this with us!

May. 29th, 2026

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