Sunrun Reviews
9.9
Overall Score
Verified Customer
Review Source
Joseph Lacasse
I have not been disappointed with my system. We are putting it to the test starting this year in advance. I plan for an air conditioning system, which we installed this year. it is a heat pump system. We did not use the heat this year, but will probably be using it by the end of this year and the beginning of next year. My hope would be to still by the end of the year have been able to have credits.
6 months ago
Reply from Sunrun
Joseph, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Yannis Semertzidis
Anthony explained everything the company offered in clear, simple terms, so there were no surprises or hidden details I didn’t know to ask about. From the very beginning, I knew exactly what to expect—and Sunrun delivered even more than they promised. They handled all the legwork, including permits, and the installation crew was extremely professional. The entire process went exactly according to plan, exceeding both my expectations and what I had been promised. Best of all, every day I enjoy free power from the sun—completely worry-free.
6 months ago
Reply from Sunrun
Thanks for your review, Yannis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 19th, 2025
Verified Customer
Review Source
Priscilla Quattrocchi
I have been very satisfied with the Sunrun team starting from initial design to installation/activation. They have been easy to work with and they handle everything along the entire process. My system is turned on now and I can monitor how much energy is produced. Time will tell if the system delivers what it is supposed to but the Sunrun team has met or exceeded my expectations.
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Priscilla ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 9th, 2025
Verified Customer
Review Source
Lora Taylor
Working with Sunrun representatives has been a great experience from beginning to end! From mapping out the number of needed panels, the installation process, and the ongoing service, we couldn’t ask for more! Due to the expertise of everyone involved, our system has generated enough energy to cover our household needs with little to no true-up at the end of each service year. No hidden costs. No surprise expenses at the end. When asked for solar provider recommendations by friends and family, I highly recommend working with Sunrun for a no worry, no hassle purchasing experience!
6 months ago
Reply from Sunrun
Thanks for your review, Lora! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 12th, 2025
Verified Customer
Review Source
Laurie Mann-Hart
I put our first system on my 1st house in Placentia, CA and have LOVED it from the start!! Anytime I have had questions they have been there to answer them and if I had a problem, they were right out to fix it... It's wonderful to have Edison pay us for the electricity we produce and don't use. I would do it again and again!
Actually, we put solar from Sunrun on the house in Temecula also. Same experience, nothing bad to say, only praise for the company and staff!!
6 months ago
Reply from Sunrun
We're thrilled you had a good experience, Laurie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 12th, 2025
Verified Customer
Review Source
Larry Johnson
The initial solar panel project has been 10+ years with only 1 equipment issue that was diagnosed and corrected as quickly as supply chain could allow. Tech was really professional and kept me informed.
The battery project was even faster, everyone involved was professional, friendly and I was kept informed as to progress of each part of the new battery installation and PTO process.
7 months ago
Reply from Sunrun
Thanks for your review, Larry! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 30th, 2025
Verified Customer
Review Source
Ed Torres
Working with SunRun solar has been the best experience! Everyone has been so helpful and they truly are amazing professionals. From sales to the install of the product everything went as scheduled and as planned. They took care of all the logistics with NV Energy and made sure everything ran smoothly. To anyone thinking about solar for their home Sun Run should be your 1st contact. Thank you SunRun for everything! Your quality of service is unmatched.
7 months ago
Reply from Sunrun
Ed, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Jul. 26th, 2025
Verified Customer
Review Source
Jessica Lopez
SunRun is an exceptional company to wirk with. My rirst experience with them was 16 years afo when I purchased solar panels from them . Their service and follow up is great. Those assigned to our project were always on top of each step. We are ferybexcited to.have batteries for back up now. My previous panels srmtill produce atv98%. Never any issues. This company has been around for at least 20 years so that in it's self gives me great confidence they will be here if I need anything
7 months ago
Reply from Sunrun
Jesica, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Bleak Denise USA
7 months ago
Reply from Sunrun
We're thrilled you had a good experience, Bleak! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Lauren Sabatini
The communication through the whole process was a really excellent. I spoke to a live person often and I like that. They knew me my address my house. The install was very efficient and when I had a question someone answered and followed up.
I pay nothing to PGE about 8 + months a year. The systems works great and I don’t have to do anything!
Thank you
7 months ago
Reply from Sunrun
Thanks for your review, Lauren! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Jul. 9th, 2025
Verified Customer
Review Source
Douglas Maddox
Dimas and his team were very helpful, knowledgeable, and professional throughout the entire process from initially explaining the benefits of the solar system, through the installation process with updates, and to the point of powering-on the system. The install team was very respectful of our home and ensured we understand the install process as well as expectations.
7 months ago
Reply from Sunrun
Douglas, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Dimas was there to help you every step of the way and able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Jul. 5th, 2025
Verified Customer
Review Source
Alfredo Marquez
Everything has gone smooth since my installation. My SCE bill turned into credits instead of charges almost immediately and it's been about 6 years since then. I have enough energy to stay warm in the winter and cool in the summer without having to worry about an expensive electric bill. Choosing Sunrun has been one of the best decisions I've made regarding my home. I've also benefitted greatly from their generous referral program.
7 months ago
Reply from Sunrun
Thanks for your review, Alfredo! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 3rd, 2025
Verified Customer
Review Source
Ivan Oliveras
SunRun has greatly reduced my electric bill and footprint as a electricity hog. Our family has learned from SunRun’s staff on how to best use electricity throughout our day, week and month. We enjoy the savings that SunRun has provided and we are grateful for that and in turn, we are always sharing our SunRun experience and savings with all of our friends and family.
7 months ago
Reply from Sunrun
Ivan, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun.
Jul. 3rd, 2025
Verified Customer
Review Source
CAL-LE
I’ve heard of what other people are experiencing with their Solar programs.
I truly believe I’m with the best company out there no hidden fees no surprises great response in repairs. someone’s always accessible. Customer service is great and attentive to my needs truly make me feel that I matter.
I’ve been extremely pleased.
these are the type of things that I truly experienced with your company.
Thank you for your service
7 months ago
Reply from Sunrun
We're thrilled you had a good experience, Cal-le! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 1st, 2025
Verified Customer
Review Source
Jon Martin
The whole team was very professional and executed the job exactly as planned. The timeline was much longer than we anticipated due to other companies and individuals not under Sunrun control. In our case a subcontractor was needed to upgrade our main panel, SDG&E needed to approve the change and we needed a city inspector to sign off on the work performed. Sunrun executed with no issues and we passed all requirements to activate our system. Well worth it. Again, the issue was the wait time for others to come, inspect and approve. Be patient, it’s worth the wait.
7 months ago
Reply from Sunrun
Your review brightened our day, Jon! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jul. 1st, 2025
Verified Customer
Review Source
Denise Bleak
Sunrun is an example of complete customer service and customization to what was required for my home, and for my friend for his home. I have a mini- house, he had a large home. N both instances, installation, communication and benchmarks were all met.
The utility companies are slower. Sunrun facilitated all permits from our cities and was present when needed. I’d like to recognize Zak M for keeping me informed, getting my account established; Amanda for service excellence as my customer rep. during the installation.
8 months ago
Reply from Sunrun
Denise, big thanks for sharing this with us! We’re over the moon to hear that Zak and Amanda made the entire process seamless for you. Your engagement contributes significantly to our mission of creating a planet run by the sun. Thanks so much!
Jun. 24th, 2025
Verified Customer
Review Source
Patricia Lewis
We’ve had several interactions with Ricky from Sunrun, and each one has only reinforced how fortunate we are to have worked with him. From the very beginning, Ricky has been professional, knowledgeable, and genuinely committed to helping us understand and benefit from solar energy.
He takes time to explain everything clearly without pressure, always making sure we’re comfortable with every decision. His follow-through is exceptional — not only did he help us through the setup and installation process, but he’s remained available for questions and continued support even after everything was completed.
What really sets Ricky apart is his honesty and integrity. You can tell he cares about his clients, and that kind of service is rare. We’ve already recommended him to friends and family, and we’ll continue to do so without hesitation.
If you’re considering solar and want someone you can trust, Ricky Aburto is absolutely the person to call.
9 months ago
Reply from Sunrun
We're delighted to hear that your representative, Ricky, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
May. 30th, 2025
Verified Customer
Review Source
Dawood Ali
A Sunrun rep rang my doorbell around a year and half ago. I heard their pitch but decided not to pursue it at that time. In mid-February a different rep approached me in Lowes. I was interested to know about more recent developments in solar power so I invited them to my home to talk. The person that came was Dominick Y. He was very pleasant to speak to, explained everything in detail and was able to respond to my technical questions as well. After discussion with my family, we decided to sign up within a week. Dominick helped me with the paperwork that I needed to review and sign. There were no "gotchas" in any of the fine print.
The subsequent process went very smoothly over the next 2.5 months. Someone from Sunrun messaged me frequently with upcoming tasks that were going to happen, even if I didn't have to do anything personally. They took care of all the permits, follow up paperwork, and inspections. There were several people that messaged me over that time but they all acted as one unit with knowledge of what everyone else was doing. I only needed to be home on the actual installation day.
The installation went smoothly as well. Dominick visited once during that day to check on things. They found an unexpected problem: our main electrical breaker was faulty. It was from when the house was built 37 years ago. They finished everything else within the time estimate they gave beforehand, leaving only the things that relied on a functional main breaker. They came back a few days later to replace the breaker (at no charge) and the remaining electrical work, around 30 minutes to complete. Around 2 weeks later, we got final approval flip the switch to connect it to the grid.
I experienced no downsides throughout all of this. From a cost perspective, at worst we might pay the same as not having a solar system on the coldest Winter days, but I doubt that from what I've seen so far. We're already seeing a 50% reduction in electrical cost in month 1. At best, I expect a 75+% reduction during the height of summer in Chicagoland. Right now, 2pm in late Spring, we're generating 9.6 kW of solar power, using 1.6 kW and sending 8 kW back to the grid for future credit. It's a win-win all around.
9 months ago
Reply from Sunrun
Dawood, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
May. 10th, 2025
Verified Customer
Review Source
Helen R Evans
Sunrun has been and still is the best investment in my home.
During power cuts in the area i had full power. I chose to lease not buy as i know technology is changing all the time- for the better we hope!
Sunrun has always stayed on top of everything to make sure my system is functioning properly and optimally always.
Even though im paying my lease monthly - solar is saving me so much money on electricity! Friends of mine who listened to me got sunrun too and they are completely satisfied also.
Daniel C is the person who explained my options - the best way to go about it all- he’s amazing
Great team great service
Thank you sunrun
Thank u
9 months ago
Reply from Sunrun
Thanks for your review, Helen! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Apr. 30th, 2025
Verified Customer
Review Source
Mary Russell
I have had Sunrun Solar Panels for several years now, and I could not be happier. I can feel the difference in how cool the house (a two-story house) is during the summer months, but my electric bill has dropped significantly. Pre-Sunrun, my electric bill, due to running the AC, was high. After speaking with a Sales Representative from Sunrun, who answered every question by explaining the process completely and clearly, I was sold. I was most impressed that they did not attempt to sell me more panels than necessary. In addition, during installation, the technicians were non-intrusive, quiet, and got the job done in a reasonable amount of time. After installing the solar panels, my home is always comfortable, and I'm surprised that I do not have to run my AC quite as much. Installing solar panels was a game-changer because my utility bill decreased. If you are considering installing solar panels, contact Sunrun first. Everyone from sales, installation, and customer service is available to assist. Honestly, I could not be happier with my decision to install panels with Sunrun.
9 months ago
Reply from Sunrun
Mary, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Apr. 30th, 2025
Verified Customer
Review Source
Susan Weikert
Joshua J at Sunrun was great to work with in obtaining solar for my home. I had explored other options that were not working out and he worked with me to find a solution that fit my situation. He wasn’t pushy but was responsive when I needed answers. The teams that did the actual work got it done efficiently and they make sure you are satisfied with how everything is working before they take your money. I loved how Sunrun followed up better than I did on how my system was performing after it was installed!And the online billing makes it easy to see what you are accruing month to month. Very happy with Sunrun overall.
10 months ago
Reply from Sunrun
Thanks so much for sharing, Susan! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Apr. 2nd, 2025
Verified Customer
Review Source
Daniel Lieving
As I’m sure it is with most new customers, I was a bit apprehensive at first. The unknowns and the inaccurate information from other people did have me a bit worried. My first call to Sunrun changed most of that. They expertly laid out the entire process from installation to how it works with ComEd all the way down to how they make money also. I was rather impressed to say the least because what company gives you that much breakdown. After committing to the contract, we scheduled installation, and within a few weeks I had my first set of solar panels on the roof with no upfront out-of-pocket cost to me which is still hard for me to believe 😂 even after two years. I will admit it did take a bit longer for the panels to show up on my electric bill then I thought, but once the solar showed up on the bill, it completely wiped out my bill minus the delivery charge of $17 which I do pay on a monthly basis. The cool thing is, ComEd just sent me a refund for the entire amount that I sent them throughout the year. After having this system installed, I have now locked in my electricity cost for the next 25 years. I currently pay $135 a month for my system, which is a rather large system and you now know I have no cost with ComEd. We went the entire winter without insane electric costs for the first time ever and I have to say it is a really nice feeling knowing that I’m not gonna have a surprise $400 or $500 bill pop up. I am no longer worried about leaving lights on or fans running or cranking the heat and air-conditioning to the max. All in all I have had an incredibly positive experience throughout the process and would highly recommend having the Sunrun team do your install, you won’t regret it!!!
10 months ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Daniel! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Apr. 2nd, 2025
Verified Customer
Review Source
Maria G Ruiz
Sorry to answer late but I have been sick so now I am responding. I love it saving energy is good for the environment
1 month ago
Reply from Sunrun
This is awesome, Maria! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system and saving money. 🌞 🏡 Thanks for going solar with us!
Jan. 23rd, 2026
Review Source
Marcial Magana
Austin was really helpful and explained everything. From the day we talked, 14 days later the system was installed. Super fast and professional, now waiting on city inspection.
1 month ago
Reply from Sunrun
Your review brightened our day, Marcial! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jan. 27th, 2026
Review Source
Carlos Kaukahi Severson
What I liked about Jonah was his professionalism he attended to my questions and answered them promptly and gave me the answers I needed to feel solid about working with SunRun.
1 month ago
Reply from Sunrun
Thank you for sharing your experience with us, Carlos. We are thrilled to hear that John was attentive and was able to help answer all your questions. Thanks for helping us create a planet run by the sun!
Jan. 6th, 2026
Review Source
Jason English
Austin was great explaining the benefits and delivering on the project plan. They have been a great company so far. Installation is complete, just waiting for Edison to approve connection to the grid!
1 month ago
Reply from Sunrun
Thank you so much for your kind words, Jason! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Jan. 6th, 2026
Review Source
Ty
Ryan made the process simple and easy. I've talked to so many different solar reps and the way he broke it all down for me just made so much sense it was a no brainer. Ryan is the Solar King!
1 month ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Ty! We’re delighted to hear that Ryan was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.
Jan. 2nd, 2026
Verified Customer
Review Source
Katherine Hendren
Preston Thompson was well informed and easy to work with.
1 week ago
Reply from Sunrun
Thank you, Katherine! It's great to hear Preston was knowledgeable and easy to work with throughout your experience. We appreciate you taking the time to share your feedback.
Feb. 20th, 2026
Verified Customer
Review Source
John Santiago
They are a reputable company and the financing was good
1 week ago
Reply from Sunrun
We appreciate the kind words, John. We're glad the financing worked well for you and that you felt confident choosing Sunrun.
Feb. 20th, 2026
Review Source
David Brook
I’ve been dealing with sun run for years. I’ve had some issues that never got resolved Phoenix resolved all my issues fixed all my problems and now I’m 100% for your company. I say give this man a raise because he’s a miracle worker.
2 months ago
Reply from Sunrun
Hi David! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. Thank you for being part of our Sunrun family!
Dec. 20th, 2025
Review Source
Maribelle Negron
Faysal made the difference. He truly care and explained the benefit and simple terms, and from the beginning, he told us what step was next. He guided us on the actual phone app, and for every visit, and every day that Work was being done in my house, he was here as well. He truly was amazing. We are very please with him and the company
2 months ago
Reply from Sunrun
Thank you so much for your kind words, Maribelle! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Faysal was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!
Dec. 17th, 2025
Review Source
Alex Do
I've been watching the solar and battery market for over a decade now and have seen companies come and go. Glad to see Sunrun become a major player in this sector. Now that I was in the market for solar and battery expansion, Sunrun and others were put to the test.
2 months ago
Reply from Sunrun
Thank you for helping us to create a planet run by the sun!
Dec. 16th, 2025
Verified Customer
Review Source
Charlotte Hill
I liked the communication with all departments. I love the how everything was explained to you correctly. Everyone was so professional, and kind. It was a great experience, I'm glad we are part of an amazing company.
5 months ago
Reply from Sunrun
Charlotte, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 27th, 2025
Verified Customer
Review Source
Steve Hendricks
I've had sun run for a couple years now. Never had a problem. Wish you guys were around before I bought the first system. I will refer you to other people soon as I find them.
5 months ago
Reply from Sunrun
Thanks for your review, Steve! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Greg Blomgren
I am so happy with my newest system. I have had sunrun for with the basic system but now I have the complete package. I am very pleased with the performance and money saved. Great company to work with.
5 months ago
Reply from Sunrun
Thanks for your review, Greg! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Sep. 18th, 2025
Verified Customer
Review Source
Judith Perez
I like the fact that someone is always checking in no matter what stage the project is in. I did like the time frame it takes PG&E to do their part. We still have to pay bills while we wait for completion.
5 months ago
Reply from Sunrun
Judith, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Sep. 14th, 2025
Verified Customer
Review Source
Anthony Cabe
We’ve personally had nothing but, good service. Credits happening to keep our bills low or non existent and they will work with you if you get past due. It’s been a few yrs now and we still are glad we made this choice.
5 months ago
Reply from Sunrun
Thanks for your review, Anthony! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 4th, 2025
Verified Customer
Review Source
Bonnie Lavaia
Very professional company. Jill was great to work with.
1 week ago
Reply from Sunrun
We appreciate your 5-star review, Bonnie! It's great to hear you're happy with our services and that you had a positive experience working with Jill. Thanks!
Feb. 18th, 2026
Verified Customer
Review Source
Sergio Figueroa
Honest and reliable company
Good customer service
1 week ago
Reply from Sunrun
Your review brightened our day, Sergio! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Feb. 18th, 2026
Verified Customer
Review Source
Joseph LaCasse USA
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Joseph! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 30th, 2025
Verified Customer
Review Source
Vernon Failano
I leave a message of gratitude to Hass. First and foremost Thank you for your service. I appreciate you taking into interest of my family and also in consideration of my spouse who BTW absolutely adores you and your kindness. Keep up the good work.
5 months ago
Reply from Sunrun
Hi there, Vernon! We are thrilled to hear that you had such a positive interaction with your Sales Representative, Hass. We hope that you enjoy the full benefits of going solar for years to come. Thanks!
Aug. 29th, 2025
Verified Customer
Review Source
Laurie Melby
We have 2 systems with SunRun. The first system installed has been a 5 star experience. A few years ago we added a second system with a battery to offset the expensive time of use fees now charged to solar homeowners. This 2nd system has had some issues which is why the overall rating is 4 stars.
At this time I believe all issues are resolved and the last time SDGE had an outage (last week), we still had power due to our battery. That’s a 5 star experience.
5 months ago
Reply from Sunrun
Thank you so much for your wonderful feedback, Laurie! We're thrilled to hear that your Sunrun system and battery backup kept your home running smoothly during the outage. It's great to know that the transition to battery power worked seamlessly for you. Thanks again for sharing!
Aug. 29th, 2025
Verified Customer
Review Source
Jeff Peck
Sunrun is who I selected for our solar needs.
I'm really happy that I made the "Correct" decision, everything went incredibly smooth,from the first meeting through the installation process, could not have been happier. We have had the system Three years and it's been a money saver!!
6 months ago
Reply from Sunrun
Thanks for your review, Jeff! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Douglas Sieloff
We’ve had Sun Run now for a few years and are so grateful. My energy bill got upwards of $3000 and thanks to Sun Run. It is now manageable. I am very grateful; if you don’t have solar, you should call Sun Run. Their customer service is great. Their follow-through is awesome. We are very pleased & grateful.
6 months ago
Reply from Sunrun
Douglas, we're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Aug. 27th, 2025
Verified Customer
Review Source
Monica Culpepper
What I like about this company is that they held up to their plan. Someone came out and assessed if this would be beneficial for my family, and it is. I also like that if anything happens to the equipment, it would be replaced as quickly as possible….with no cost to me.
I have had no problems with the service so far. Thank you Sunrun!
6 months ago
Reply from Sunrun
Thanks so much for sharing, Monica! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!
Aug. 27th, 2025
Verified Customer
Review Source
Mark Castle
At the time backup system was not provided by Sunrun. Bottom line Sunrun fixed that and additional problems with some panels. Far as I'm concered they did an exceptional service above and beyond. Extremely satisfied with the service and personel. I very seldom give a review but everyone deserves an extremely well done.
6 months ago
Reply from Sunrun
Thank you so much for sharing your story, Mark. We are happy to hear that you are happy with our services and personnel. Thank you for being part of our Sunrun family!
Aug. 14th, 2025
Verified Customer
Review Source
Dennis Kiehn
From getting all the information together and till the panels were up and running was a very short time. Of course the big wait was with PGE. I haven’t had any problems with the panels or the other equipment. All in all was a good experience.
6 months ago
Reply from Sunrun
Thank you for sharing, Dennis! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!
Aug. 14th, 2025
Verified Customer
Review Source
Rebecca Hite
I love Sunrun! We’ve saved so much money by having their solar panels. I no longer pay any electric bill. I know that based on my electricity consumption, my solar bill is consistent each money and is quite affordable. Thank you Sunrun!
6 months ago
Reply from Sunrun
Thanks for your review, Rebecca! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 14th, 2025
Verified Customer
Review Source
Dee Erhart
The entire team deserves a 5 star review. Joni did an outstanding job with the proposal and answered all our questions. Lizl was stupendous as our project manager and communicated every step of the way. Everyone we spoke with was helpful and there to assist us. We met all our deadlines. Thank you SunRun!
6 months ago
Reply from Sunrun
Thank you so much for sharing your positive experience, Dee! We’re delighted to hear that Joni, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.
Aug. 9th, 2025
Verified Customer
Review Source
Jose Aceves
I have been using Sunrun for two years and it has been the best decision I’ve ever made My electricity bills were very expensive in the summer with my panels I have reduced the cost to zero ,from the beginning to the end. They informed me step by step , highly recommended thank you sunrun
6 months ago
Reply from Sunrun
Thanks for your review, Jose! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Aug. 9th, 2025
