Sunrun Reviews
9.7
Overall Score
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Verified Customer
Review Source
Claudia
I had a seamless installation experience with no exposed pipes, and everything went as planned. Over the past couple of years, my electric bill has been impressively low, reflecting the efficiency of the system. Overall, I'm very satisfied with the service and performance!
1 month ago
Reply from Sunrun
Thanks for your review, Claudia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Sep. 14th, 2024
Verified Customer
Review Source
Charles
I had a great experience with Sunrun! The service was efficient and I appreciated the easy access to our project manager, who was wonderful to work with. Overall, everything went smoothly, and I even got a nice pair of blue sunglasses as a bonus. Highly recommend!
1 month ago
Reply from Sunrun
Charles, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Sep. 14th, 2024
Verified Customer
Review Source
Lori
I had a fantastic experience with my Sunrun installation! The team was thorough, and the process was seamless from design to permit approval. Since installation, my electricity bills have dropped significantly. I highly recommend Sunrun to everyone considering solar energy!
1 month ago
Reply from Sunrun
Thanks for your review, Lori! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2024
Verified Customer
Review Source
Frank
The installation process was seamless and well-executed, with all piping neatly placed in the attic. Overall, my experience has been positive, and my electric bill has remained low, indicating that the system is working effectively. I’m satisfied with the service provided.
1 month ago
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Frank! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Sep. 14th, 2024
Verified Customer
Review Source
Carl
I had a fantastic experience with my Sunrun installation! The design process was seamless, and the installation went smoothly. Since then, I've enjoyed not receiving any PG&E bills. I highly recommend this service to everyone looking to make the switch!
1 month ago
Reply from Sunrun
Carl, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!
Sep. 14th, 2024
Verified Customer
Review Source
Albert
I had a smooth installation experience overall, though there was a delay due to missing parts. After installation, I noticed a minor leak, but the response was impressive; they sent someone out promptly to fix it. Overall, no hassle and I'm satisfied with the service!
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Albert! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 14th, 2024
Verified Customer
Review Source
Katy
I had a fantastic experience with the project! The team was wonderful and very accessible, making the process smooth and enjoyable. The insulation work was thorough, and I've noticed a significant drop in my electricity bills since the completion. Plus, I loved getting blue sunglasses as a bonus, though I wish I could find them now!
1 month ago
Reply from Sunrun
Thanks for your review, Katy! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Sep. 14th, 2024
Verified Customer
Review Source
Jayne
I had a fantastic experience with SunRun! The installation process was incredibly quick and smooth, making it hassle-free. Additionally, the team was a pleasure to work with throughout the entire process. I highly recommend their services to anyone considering solar energy.
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Jayne! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 14th, 2024
Verified Customer
Review Source
Walter
I had a great experience with Sunrun. The installation process was smooth, with timely arrivals and clear communication. They kept in touch throughout, ensuring I felt supported and informed. Unlike other companies, I had a dedicated contact who provided updates and feedback. Overall, a very positive experience!
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Walter! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 14th, 2024
Verified Customer
Review Source
Lashawn
I had a great experience with Sunrun. The installation was smooth, and the team was communicative, answering all my questions. However, I'm not satisfied with my savings; my bills remain high despite the solar setup. Overall, their customer service was excellent, with regular check-ins and updates.
1 month ago
Reply from Sunrun
This is awesome, Lashawn! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Sep. 14th, 2024
Verified Customer
Review Source
Paul Puhr
I felt that the entire Sunrun Team did a fantastic job of working with me through the process. I think the installation crew helped me understand what they did and why - very professional. I really recommend Sunrun when you're ready to step up and make a difference.
1 month ago
Reply from Sunrun
We're thrilled you had a good experience, Paul! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Sep. 9th, 2024
Verified Customer
Review Source
Diego Mendizabal
We had a fantastic experience with Delfino who was not only knowledgeable and professional but also took the time to listen to our needs and deliver a solution that met our expectations.
Having a good experience with a service provider can make all the difference, and it's clear that Delfino went above and beyond to ensure our satisfaction with our solar system. Highly recommend his professional services.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Delfino, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks so much, Diego!
Aug. 30th, 2024
Verified Customer
Review Source
Teri Kirk
Quick service, professional, friendly, everything has been done so quick and when the installation was done they were very respectful to my home and clean up
after themselves. Ted has been in contact with from day 1 with everything that is
going to happen. I have been very
impressed with the service. Now hoping to save much money on our electric bill!!
2 months ago
Reply from Sunrun
Thanks for your review, Teri! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 21st, 2024
Verified Customer
Review Source
Corey Stoneking
The salesman, Patrick, was knowledgeable and answered all the questions I had about solar. The sign up process was easy and we are awaiting installation. What I like most so far is that the company is not pushy when it comes to sales. I had a few other estimates and the sales team was constantly calling or texting me about a decision. Sunrun presented the information and allowed me the time to make my decision.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Patrick, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Corey!
Aug. 10th, 2024
Verified Customer
Review Source
Brenda Mirelesjacinto
I have panels that were installed a few years ago and I’ve been happy with Sunrun. I may get more.
1 week ago
Reply from Sunrun
We're thrilled you had a good experience, Brenda! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 29th, 2024
Pat Louie Rowland Heights, CA
My experience with Sunrun was great. The process was very smooth and each person I worked with was professional and very customer-focused. Wonderful team. I would recommend to others.
5 days ago
Reply from Sunrun
Thank you so much for your kind words, Pat! We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!
Oct. 31st, 2024
Verified Customer
Review Source
Jennifer
The service itself
Is great. My only disappointment is that they didn’t install enough panels and when I called to ask them to install more, they told me that they couldn’t because of state rules.
2 weeks ago
Reply from Sunrun
Thank you for sharing your experience, Jennifer. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Oct. 15th, 2024
Verified Customer
Review Source
Calvin
I had a good installation experience, but the follow-up management was lacking. I tried reaching out for support, but no one answered, which was frustrating. Overall, the installation went well, but the communication could definitely improve.
3 weeks ago
Reply from Sunrun
Thank you for sharing your your experience, Calvin. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Oct. 11th, 2024
Verified Customer
Review Source
Albert
I had a fantastic experience! Everything went smoothly without any issues. I felt really happy throughout, which made the whole process great. Highly recommend!
3 weeks ago
Reply from Sunrun
We're thrilled you had a good experience, Albert! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 11th, 2024
Verified Customer
Review Source
Jose
The service is still in progress, but overall, everything feels smooth and fine. I appreciate the lack of installation hassle, making it easy to use. While there are some uncertainties, I feel confident that things are on track. I'm looking forward to seeing the final outcome!
3 weeks ago
Reply from Sunrun
Hi there, Jose! We are so sorry to hear that it's taking longer than expected to complete your project and we'd be more than happy to look into these delays for you. If you would like additional assistance, please send your service address to resolutions@sunrun.com. Thanks so much!
Oct. 11th, 2024
Verified Customer
Review Source
Frank
I had a good experience with the installation process; it went smoothly and I was satisfied with the outcome. However, the follow-up management could use improvement, as it seemed to be the source of any issues I encountered. Overall, I'm happy with the service but there's room for enhancement in communication.
3 weeks ago
Reply from Sunrun
Thank you for sharing your experience, Frank. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
Oct. 11th, 2024
Verified Customer
Review Source
Anonymous
I had a smooth installation process at home, but my experience with SunRun's customer service afterward has been disappointing. I wish they would focus more on supporting customers after the sale. It's frustrating not knowing when someone will address my concerns.
3 weeks ago
Reply from Sunrun
We are so sorry for this experience and we want to help resolve your concerns. Please send us an email at resolutions@sunrun.com with your name, concerns and service address so we can assist you. Thank you!
Oct. 11th, 2024
Verified Customer
Review Source
Nick
I'm really disappointed with my solar panel experience. I was promised savings, but my bills have been higher than expected. The installation took longer than promised, and I feel like I'm spending more money instead of saving. I'm considering removing the panels altogether.
3 weeks ago
Reply from Sunrun
Nick, thank you for reaching out to us and apologies that we have not provided you with a positive experience. We want to help resolve your concerns, we will be sending you a direct message to assist you. Thank you!
Oct. 11th, 2024
Brandon Levinson Canyon Country, CA
The install process was stress free since SUNRUN handles every step. The equipment and installed panels appear to be high quality. I like the phone app that allows me to monitor the progress of install and permitting. The app also allows me to monitor exactly how my panels are generating and using power.
1 week ago
Reply from Sunrun
We're thrilled you had a good experience, Brandon! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Oct. 25th, 2024
Verified Customer
Review Source
Thomas
I am happy the way the system works now. In the beginning had problems it stop working . Took month to fix. Now I am very upset with the roof. The roofer did a terrible job. Had the ridge vent come off right before a storm. Paid someone to mail back on before the heavy rain hit. The roofer resecure the ridge vent but didn’t take care of the other issues like expose nails, gaps and shingles, and trimmed around the vents. I’m having another roofer to come out correct problems.
1 month ago
Reply from Sunrun
Thank you for taking the time to reach out to us, Thomas. We are happy to hear that you are enjoying your system and we hope you continue to enjoy the benefits of solar for years to come. If there is anything we can do to assist with your roof, please send your service address to resolutions@sunrun.com. Thanks!
Oct. 4th, 2024
Verified Customer
Review Source
Donna
Sales and tech people are very knowledgeable, efficient and friendly. Equipment installed is unobtrusive and appears to work well. Spacing out payments monthly is easy to handle.
1 month ago
Reply from Sunrun
This is awesome, Donna! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Oct. 2nd, 2024
Verified Customer
Review Source
Thomas
To be very honest promises made, promises not kept. After all the we need to inspect your roof, and electrical panel, we filed a formal complaint with Sunrun about our roof having an issue just below where the solar panel was installed, right where a human being would be standing to install the panel and they said it wasn’t their fault. They do not accept blame for damage by their installers. Only if the location of the panel is leaking.
They never returned a report and just left us to fend for ourselves. Pathetic!
SunRun DID NOT send their own team to inspect the issue either. They used secondary source. And I still do not have the report! We had to fix the roof issue ourselves!
1 month ago
Reply from Sunrun
Thank you for bringing this to our attention, Thomas. We are so sorry for this experience and we want to help resolve this for you. We will be sending you a direct message to obtain additional information to assist you. Thank you!
Oct. 2nd, 2024
Verified Customer
Review Source
Mark
Been a customer for a couple of years, and I have no complaints about the service. In fact, I love getting credits every month from our electric utility to the tune of hundreds of dollars a year.
1 month ago
Reply from Sunrun
Thanks for your review, Mark! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Sep. 18th, 2024
Verified Customer
Review Source
Monique Whitney
I’ve had such a great experience with the process of upgrading my solar system. I was impressed with the level of details that were provided for the various options. Rebecca was very knowledgeable and patient. She demonstrated superb customer service. Kudos!
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, Monique! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 21st, 2024
Verified Customer
Review Source
Reachelle Braxton
The experience with sun run was amazing from the conversation with Tim the sales person to the installers to Megan giving me a call to make sure everything is good! We were sold on getting the solar panels out there. It was explained to us how it works in the benefit.
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Tim, Megan and our team made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Reachelle!
Aug. 15th, 2024
Verified Customer
Review Source
Duane Chase
The sunrun team has been a joy to work with. They take care of all paperwork associated with permitting. They’re also very timely when responding to questions I have. I recommend dealing with Zack mistook and the sunrun team for all your solar system needs.
2 months ago
Reply from Sunrun
We're thrilled you had a good experience, Duane! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Aug. 13th, 2024
Verified Customer
Review Source
Marco Vargas
I would highly recommend Sunrun soler panels but most of all the professional service, the sales representative Hisham M. went out of his way to help me make sure things went smoothly and have the best price. I will recommend to my family and friends.
2 months ago
Reply from Sunrun
Marco, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Hisham was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Aug. 9th, 2024
AO
I learned about Sunrun from friends who installed their solar panels system a few years ago. They trusted Sunrun solar panels as they learned about them from one of the Costco stores. I also read some information online about choosing the best types of panels, and Suntun provides high-quality panels using a reliable solar panel provider.
Sunrun’s promotional team and customer support are friendly, helpful, and prompt when I ask for referral information. Our sales consultant is knowledgeable and patient in showing us how to look up and search the information of the Rate Change Advisors and how it affects our recent utility bills. He is professional. We had completed a site survey by a Sunrun technician who was professional and considerate. He wore shoe covers when he needed to get into our house. We are awaiting a proposal from the site survey and are excited to have a solar system installed on our roof. -Tsang
1 month ago
Reply from Sunrun
AO, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!
Oct. 2nd, 2024
Verified Customer
Review Source
Charles
The service provided was excellent, and everything is functioning well. Despite living in a different area of California, the installation took about 8 months, but I was not present during the process. I suggest investing in the battery backup as it proved valuable during a recent evacuation due to a fire. With the backup, the refrigerator stayed on, ensuring everything worked smoothly despite the circumstances.
3 months ago
Reply from Sunrun
Thank you so much for your kind words, Charles! We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!
Jul. 20th, 2024
Verified Customer
Review Source
Robyn
I haven't had to call Sunrun for any issues, but I'd rate them a 5 because they handled a glitch during installation exceptionally well. Despite a big mistake, they went above and beyond to fix it, showing their dedication to customer care. The whole process took about 9 months, but they kept me informed at every stage and made it smooth. Sunrun's commitment to fixing errors and communicating with customers is why I appreciate their service.
3 months ago
Reply from Sunrun
Thank you for sharing your story, Robyn. Your feedback helps us continue to improve your solar experience. We are happy to hear that our team kept you informed through the entire installation process and was able to fix any issues you were having. Thank you for taking the time to share your experience
Jul. 20th, 2024
Verified Customer
Review Source
Shawn
I have been a customer of this solar company for over 10 years and have had a positive experience throughout. Whenever I encountered small issues, their prompt and efficient service team resolved them quickly. I found them to be a top recommended company online, and I believe they truly prioritize customer satisfaction. The system has been reliable, and I have had no major problems. Overall, I highly recommend this company for their excellent service and reliability.
3 months ago
Reply from Sunrun
Your review brightened our day, Shawn! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!
Jul. 20th, 2024
Verified Customer
Review Source
Debra
I give them a 5-star rating because they were excellent at keeping me informed every step of the way. Any delays or changes were promptly communicated, making me feel like they had everything under control. The process was very smooth, and I was impressed with their service. Overall, it was a great experience working with this company, especially in sales.
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Debra! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Marquesha
I had a great experience with Sunrun's customer support. The guy who sold it to us was helpful and the process was easy and thorough. I appreciated the drone inspection of our house for panel placement. Adding more panels saved us money, as our previous setup wasn't sufficient. Now, we're saving a lot on our energy bills and even have a negative true-up bill. Overall, I'm happy with our decision to go with Sunrun.
3 months ago
Reply from Sunrun
Thanks for your review, Marquesha! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Harriet
I recently had the pleasure of working with Nate W. from the solar company. He was incredibly professional, gentlemanly, and went above and beyond to explain the program clearly. Despite an incomplete roof inspection, the panels were installed and later had to be taken down for a new roof. Overall, I am pleased with the service and believe that investing in solar energy is a wise choice for the future, especially with rising energy prices.
3 months ago
Reply from Sunrun
Harriet, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Robby
I recently had a solar panel installation done, and I must say, it was a seamless experience from start to finish. The process was efficient and quick, with everything running smoothly. The team was professional and got the job done in a timely manner. Overall, I am extremely satisfied with the service provided. Highly recommend this solar company for their excellent work and customer service.
3 months ago
Reply from Sunrun
Thanks for your review, Robby! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 23rd, 2024
Verified Customer
Review Source
Perry
I had a great experience with this solar company. They were supportive, responsive, and delivered an excellent product as promised. The team assessed my roof, determined the panel placement, and ensured all necessary electrical work was done. They even helped update my gas system to meet requirements. The installation team was professional, efficient, and worked seamlessly. Overall, a competent and professional operation.
3 months ago
Reply from Sunrun
This is awesome, Perry! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Jul. 23rd, 2024
Verified Customer
Review Source
Alan
I had a great experience with the solar company. The installation was over a year ago and since then, I haven't had to deal with customer service. The team was knowledgeable, resolved the issue quickly, and the process went smoothly. The installation was done in a day and they started early in the morning. Overall, I would rate my experience a 5 out of 5.
3 months ago
Reply from Sunrun
Thank you for sharing your positive experience with us, Alan! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!
Jul. 20th, 2024
Verified Customer
Review Source
Delores
I reached out to Sunrun a few months ago to inquire about adding a battery to my solar system. Unfortunately, I never received a response. This lack of communication was disappointing, especially considering the positive experience I had when initially setting up my solar panels. I hope they can improve their customer service in the future to ensure a smoother experience for all clients.
3 months ago
Reply from Sunrun
Thank you for your interest in our battery solutions, Delores! We are currently working on a retrofit solution for existing customers, as well as expanding our home battery solution to more states. As soon as a retrofit is available, we will let our customers know. If there are any other questions we can answer for you, please reach out to our Solar Advisor Line at (833) 324-5886. Thank you!
Jul. 20th, 2024
Verified Customer
Review Source
Robert
I am very pleased with the customer service provided by SunRun Solars. I would rate it a 9 out of 10, as there was no room for improvement. The installation process went smoothly, and I am happy with the results. It's a great feeling to see a zero balance on my electric bill and know that they owe me money. I highly recommend SunRun Solars for their excellent service and savings on electricity costs.
3 months ago
Reply from Sunrun
Thanks for your review, Robert! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Clifford
I recently had solar panels installed and my experience has been great so far. Everything they promised has been delivered, from improved health to lower utility bills. I'm grateful for the positive outcome, especially considering others I know have had bad experiences with different solar companies. Overall, I highly recommend this company for their reliable service and positive results.
3 months ago
Reply from Sunrun
Clifford, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!
Jul. 20th, 2024
Verified Customer
Review Source
Karen
My experience with SunRun has been excellent. After taking over from the previous solar company, they quickly resolved the issues with our solar system that were left unattended. Their representative in our area was proactive and efficient in fixing everything. Overall, I have nothing but praise for SunRun and the positive experience they have provided me with.
3 months ago
Reply from Sunrun
Thanks for your review, Karen! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Jason
I've been with 5 for many years now and they have been nothing short of amazing. The whole experience has been great, from the initial consultation to the installation. I truly believe that they are a great company, and I highly recommend them to anyone looking to go solar. The team was professional, knowledgeable, and made the whole process seamless. Thank you, 5, for providing exceptional service and helping me make the switch to solar energy!
3 months ago
Reply from Sunrun
We're thrilled you had a good experience, Jason! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Ramesh
I am giving a high rating to Sunrun because they have consistently provided excellent service. I had their solar panels installed four years ago, and they have been working perfectly ever since. I have had no issues with them at all, and I am very satisfied with their performance. Overall, I highly recommend this company for anyone looking to switch to solar energy.
3 months ago
Reply from Sunrun
Thanks for your review, Ramesh! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Jul. 20th, 2024
Verified Customer
Review Source
Joanne
I must admit that my experience with this solar company has been a bit of a mixed bag. The installation process was smooth and the team was professional and efficient. However, there were some promises made that were not kept, which was disappointing. Despite this, I believe that the company is reliable, with good service and reasonable charges. Overall, I would recommend them to anyone looking to go solar.
3 months ago
Reply from Sunrun
Thank you for taking the time to share your experience with us, Joanne! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.
Jul. 20th, 2024
Verified Customer
Review Source
Robert
I had a fantastic experience with SunRun, thanks to the exceptional service provided by representative Nick M. From his honesty and articulateness to his hands-on involvement throughout the process, Nick truly went above and beyond. Despite some initial challenges, the installation went incredibly well, with top-notch quality from the roofers and installers. My wife and I were thrilled with the outcome, and Nick's dedication made all the difference. Highly recommend SunRun for their outstanding service and professionalism.
3 months ago
Reply from Sunrun
Robert, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Nick, was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Jul. 20th, 2024
