Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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David Buellton, CA

Beyond great communication from beginning to end helped with getting us Solar! We are loving our solar install, was simple, price wise saving $50 a month + able to run the AC 24/7! Thanks againb

4 months ago

Reply from Sunrun

Thanks for your review, David! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 1st, 2026

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Verified Customer

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Monica Lane Chicago, Illinois

Sunrun found subsidies to help lower my cost on a new roof. And, after a bad storm this year, I am the only person on my side of the block who regained power not long after an outage. My backup solar generator kicked in. My neighbors did not regain power for three days. I was very grateful.

4 months ago

Reply from Sunrun

We're thrilled you were able to get power back quickly, Monica! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2026

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Verified Customer

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Ralph Milton Upper Marlboro, Maryland

Experience and the positive reviews. Very professional, step by step of what to expect? The App keeps you informed and updated about by every aspect of you installation and usage of your panels.

4 months ago

Reply from Sunrun

Thanks for your review, Ralph! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Dante Kai Cathedral City, CA

Sunrun has been very good at being proactive and keeping the process easy whenever we need something done. The system has worked well since installation. I’m really happy with the work they’ve done.

4 months ago

Reply from Sunrun

Your review brightened our day,Dante! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Judith Sokolow Austin, Texas

Sunrun provided excellent service. The Sunrun representatives gave us thorough and useful information and saw us through the whole process. We are very satisfied with our solar panels.

4 months ago

Reply from Sunrun

This is awesome, Judith! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Anton Vilinskiy New York, New York

7 years with Sunrun panels - Pretty smooth plan, finance and install, good tools for monitoring. When system stopped producing Sunrun fixed the issue and made up production shortfall. Overall happy customer.

4 months ago

Reply from Sunrun

Your review brightened our day, Anton! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Thanks for being the best part of the Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Wayne Inman Oceanside, CA

I felt secure in dealing with a larger company with lots of resources and experience. They were always available for questions and explained every step, even when there were delays due to weather and SDGE.

4 months ago

Reply from Sunrun

Thanks for your review, Wayne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Gordon Isbell Bakersfield, California

Solar panels are tied together by parallel circuits when built according to placement design and didnt accout for tree growing taller. Some panels were blocked and i had to have the tree removed. Other than that the peeformance has been great. I have had them 16 years.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Gordon!

Jun. 23rd, 2026

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Verified Customer

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Damian Marquez Henderson, NV

Courtney has a good customer service. She answers all our questions that we have. She is good and awesome person. We highly recommend Sunrun to all our friends and family. Thank you so much. Keep up the good work

5 months ago

Reply from Sunrun

This is awesome, Damian! Your positive feedback is like a ray of sunshine to us, and we're so happy Cortney could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Brian cravenho Los Angeles, California

Because of Rick we believe he is very knowledgeable and we trusted him 100% he’s a great salesman and he stands behind his product. He will be there for you when you need him. He does an amazing job. Thank you, Rick.

5 months ago

Reply from Sunrun

Thanks for your review, Brian! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 16th, 2026

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Verified Customer

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Modesta Wakefield Dover, Florida

Beata is a wonderful and helpful representative of Sunrun and guided us in getting our solar roof. We are so happy that we're only now paying half of what we used to pay for our electricity .

5 months ago

Reply from Sunrun

Thank you for sharing your experience, Modesta! We're happy to hear Beata was there to guide you through the process and help make the transition to solar a positive one. Enjoy those energy savings, and thank you for choosing Sunrun!

Jun. 13th, 2026

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Verified Customer

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Edsel Carson Jr Mexico City, Mexico City

They made it so easy to determine we were a good candidate for solar. Every benefit they promised we’ve experienced. Going solar with Sunrun has been a game changer for us! The same electricity bill each month is awesome!

5 months ago

Reply from Sunrun

We really appreciate you sharing your experience, Edsel! It's great to hear that going solar has been a game-changer for you and has helped make your bills consistent. Thank you for choosing Sunrun!

Jun. 13th, 2026

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Verified Customer

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Breone D. Chicago, IL

Tia is very knowledgeable and competent when it comes to solar. She has a great personality and made us feel very comfortable with the process. Her communication is great. I highly recommend!

5 months ago

Reply from Sunrun

This is wonderful to hear, Breone! We're thrilled Tia explained everything clearly and ensured you were comfortable every step of the way during the process. Your recommendation means a lot, and we will be sure to pass this along!

Jun. 13th, 2026

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Verified Customer

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Marc Lavery Brookfield, CT

Process was seamless. Sunrun took care of everything from start to finish. Couldn’t be happier. Got me producing quickly. Very professional and informative from start to finish.

5 months ago

Reply from Sunrun

Thank you for sharing this with us, Marc! It's great to hear we took care of everything from start to finish and that you're already seeing the benefits from your system. We're so glad to have you as part of our Sunrun family!

Jun. 13th, 2026

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Anna Flores Santa Clara, California

I would like to thank Qaseem Q for taking time out not only to come to my home but for being so thorough in explaining how solor panels work. He was very nice, patient with all the questions and made sure we had a clear understanding of how everything would work with out pressuring us into a sale. I would highly recommend Qaseem if you are wanting to know about solor panels and how they would work for you!!!

3 months ago

Reply from Sunrun

We love hearing this, Anna! Glad to hear Qaseem took the time to answer your questions and made sure you understood how everything works without any pressure. Glad he was able to help make this a positive experience for you!

Aug. 15th, 2026

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Vonda Jones Escalon, California

I first met Willy at Home Depot ! He simply asked me a few questions about how much I’ve been paying for my electric bill was and I told him my husband does that in a way to not be interested! But I could feel a connection with Willy so I said yes let’s get together and see if it would be something we could do! Willy was kind and knowledgeable and I trusted him to be fair and honest! My installation is today and Willy came to make sure for a smooth install day! I would recommend 100%

3 months ago

Reply from Sunrun

Vonda, thank you for sharing your experience! We're so glad you had such a meaningful connection with Willy and that he was able to explain everything in detail and ensure everything was smooth for your installation. Your recommendation truly means a lot, and we appreciate you choosing Sunrun!

Aug. 4th, 2026

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Roseanne Alletto Atlanta, Georgia

Honest & Professional!! Anthony M. from Sunrun was recommended to me by my sister , she was very pleased with the service and installation of her solar panels. I called him for an estimate . After the evaluation , he informed us we didn’t have enough sunlight. I was so impressed by his honesty and that he didn’t try to sell us something that wouldn’t be benefit us. A rare find an honest salesman. I highly recommend this young man and Sunrun. If my situation changes I will call him again.

3 months ago

Reply from Sunrun

Thanks for taking the time to share your experience, Roseanne! We'll be happy to help with getting panels installed if your situation changes!

Aug. 4th, 2026

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Gabriel Zapata Brookhaven, New York

Anthony is great to work with, he is a true professional with tons of knowledge, he is transparent and educational he makes sure you understand everything before he leaves your premises.After installation is complete he doesn't disappear, calls are always answered. He is like a friend who is always there to help. I'm truly very happy to be his client. Thanks Anthony!!!!

3 months ago

Reply from Sunrun

This is awesome, Gabriel! Your positive feedback is like a ray of sunshine to us, and we're so happy Anthony could guide you through your solar experience. Thanks for going solar with us!

Aug. 4th, 2026

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Anthony Carione Farmingdale, New York

We were tired of paying so much money to PSEGLI every year. We decided to look into solar, and the more we did our research the more it became clear that Sunrun was the national leader and the best choice overall. Anthony prepared several proposals until it was perfect. He let us drill him down with questions. He helped facilitate reroofing at an unbeatable price. My wife and I are looking forward to years of level billing and claiming our $5,000 tax credit from NYS!

3 months ago

Reply from Sunrun

Thanks for your review, Anthony! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 4th, 2026

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Jonathan Wong Brentwood, California

I’ve been a Sunrun customer and have had a great experience from start to finish. The team was professional, kept me informed throughout the process, and made going solar easy. My system has been performing as expected, and it’s been great knowing I’m saving on energy costs while producing clean energy. I’d definitely recommend Sunrun to anyone considering solar.

3 months ago

Reply from Sunrun

Your review brightened our day, Jonathan! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Linda Wood Dallas, Texas

We've been with Sunrun for about 8 years and have not had any issues. The couple of questions asked of them over the years were very easily answered/resolved. The Sunrun app is very helpful, and Sunrun's regular communication on usage, updates, offerings and so on keep good connection between company and customer.

6 months ago

Reply from Sunrun

This is amazing to hear, Linda! We're thrilled to hear that over the last eight years, you've had no issues and that you were always able to reach us whenever you needed. Thank you for being part of our Sunrun family!

May. 5th, 2026

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Verified Customer

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Ren Adam Ojai, California

We have been approached by several solar companies over the years, and we’re not previously interested. Sunrun and Angel approached us at the right time and in the right manner. And, most important, they did a very good job.

6 months ago

Reply from Sunrun

Ren, thank you for sharing this! It's great to hear Angel helped make this an enjoyable experience, and hope that you enjoy the benefits of switching to solar for years to come. Thanks for being part of our family!

May. 5th, 2026

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Verified Customer

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Jocelyn Deiz Inglewood, California

I chose Sunrun as my solar company because it promotes clean and renewable energy. All the representatives have been very helpful and provide excellent customer service. Jackson, Megan, and all the crews went to my house! Thank you, Sunrun Team

6 months ago

Reply from Sunrun

We absolutely love to hear this, Jocelyn! It's wonderful to hear that you support our vision and that everyone you worked with provided excellent customer service. Thank you for being part of our Sunrun family!

Apr. 29th, 2026

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Verified Customer

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Albert Tijerina

It was one of the best experiences not knowing much about solar but after learning more about how Meagan and the team educated me it was definitely a no brainer to go the solar route not to mention the referral bonus one receives.

6 months ago

Reply from Sunrun

This is incredible to hear, Albert! We're thrilled to hear that Meagan and the team were able to educate you on the benefits of going solar. We hope you enjoy your system for years to come!

Apr. 18th, 2026

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Verified Customer

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John Brazelton

Alan and the Sunrun team were great from start to finish! Answered all of our questions, communication was clear about every step of the process. Took exactly one month from signing the agreement to powering up our system. Extremely pleased with Sunrun!

6 months ago

Reply from Sunrun

We are thrilled to hear this, John! It's great to hear everything moved efficiently and that communication stayed clear throughout the process. Thank you for being part of our family!

Apr. 18th, 2026

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Verified Customer

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Claudia Mackey

My sister got solar, so I decided to check it out, even though there was already solar on my house when I bought it. I like that I'm just leading the panels, not buying them. The additional panels have saved me lots of money.

7 months ago

Reply from Sunrun

Thanks for your review, Claudia! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 13th, 2026

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Verified Customer

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Jeffrey Spann

Sunrun's sales approach was not intense.. The sales associate was experienced and clear about how I would benefit from Sunrun's solar power. He provided several options regarding installation and finance. The installation team were on time and lead by experience. personal

7 months ago

Reply from Sunrun

Thank you for your feedback, Jeffrey! We're glad to hear that your representative was able to educate you on all the benefits of going solar with Sunrun. It's great to hear that your installation went smoothly and that you had a good experience.

Apr. 11th, 2026

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Verified Customer

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Yung Ko

Sunrun using their own team for installation. The installation went smoothly, and Sunrun handled all the paperwork and required permits with the city and SCE, which made the whole process stress-free. Very professional and truly customer-focused. I highly recommend Sunrun to anyone in Los Angeles considering going solar!

7 months ago

Reply from Sunrun

We truly appreciate your thoughtful review, Yung! We're happy to hear your installation was smooth and stress-free, and that had a great experience overall. We really appreciate your recommendation.

Apr. 11th, 2026

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Verified Customer

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Adrienne Ankerstrom

Sunrun installed solar panels and a Tesla power wall with a battery back up system for me. I could not be happier with it. The sun provides power during the day & also charges the battery, the battery provides power at night. I highly recommend it!

7 months ago

Reply from Sunrun

Hi Adrienne, thank you for your review! We're so glad to hear you're enjoying your system and that you have been happy with your backup batteries. Thank you for choosing Sunrun as your trusted solar and storage provider.

Apr. 11th, 2026

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Verified Customer

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Willard Sam Fong

There was a recommendation to increase the number of panels because Hawaiian Electric was increasing their charges and there was an offering of a solar battery to be included. Even though my area hasn’t experienced the power outage like the 100,000 customers over the past week during the storm, I am prepared if that should happen. Thank you.

7 months ago

Reply from Sunrun

Thanks for your review, Willard! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us and are ready in case of an outage! Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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John Little

We have had amazing performance from our Sunrun system over the last six years. Our system provides more electric than we need and we provide to the grid a small amount each month. So our cost of electricity is minimal each month. But the service is outstanding.

7 months ago

Reply from Sunrun

John, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Joni M Smith

We have been customers for over a decade. Sunrun operated with transparency and reaches out to us if they detect a problem before we catch it. Service is prompt. The app is easy to use and keeps us updated. I highly recommend this company.

7 months ago

Reply from Sunrun

Your review brightened our day, Joni! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Apr. 10th, 2026

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Verified Customer

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John Fanning

We have had Sun Run for 13 years and have benefited from the whole process: from installation to maintenence to customer service when we had questions. There are a lot of Solar Companies out there and after listening to our neighbors about their services, i have come to believe that "Sun Run".. Flat out ROCKS.

7 months ago

Reply from Sunrun

This is awesome, John! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Verified Customer

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Katherine Danoluttjohann

I started talking toSunRun because of Costco. I trust Costco. SunRun has proven to b a good and trustworthy company. The customer service has always answered any questions I have. Their app is great in letting you know the status of your system.

7 months ago

Reply from Sunrun

Thanks for your review, Katherine! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Morris Stewart

I chose Sunrun because of the courtesy they showed me. The plan i went with is perfect for us. My next project is a mini split system. I want to go total electric. Just hope I have enough roof space for more panels. Couldn't find a better place to work with.

7 months ago

Reply from Sunrun

Thank you so much for sharing your experience, Morris! We're happy to hear that you found the plan that worked best for you. Thanks for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Patricia Ghali

Choosing Sun Run was the most affordable option compared to purchasing Solar. SUNRUN was efficient, and very professional in the installation of the solar, and took the time to explain everything. Since having Solar with SunRun I haven’t had to pay much for air conditioning. Some months my PGE bill was zero in the summer months. I would definitely recommend Sun Run, especially since PGE rates continues to go up.

7 months ago

Reply from Sunrun

Thanks for your review, Patricia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Joy Holladay

Affordable, they do all the lleg work needed to meet HOA requirements, savings on my electric bill!!, peace of mind if something goes wrong with output production Sunrun takes care of it. You can't beat it, the sun always shines in Vegas, can't believe how low my ejection book is!! G

7 months ago

Reply from Sunrun

Thank you so much for sharing, Joy! We love hearing that the process has felt easy and that you're saving money by switching to solar!

Apr. 9th, 2026

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Verified Customer

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Jon Wreschinsky

Sunrun was easy to work with. Their process of planning and installing our system was very thorough. The phone app they provide as a part of their service makes it extremely convenient to track my system’s operations. They also follow up with me on a regular basis to make sure everything is working to my satisfaction.

7 months ago

Reply from Sunrun

Thank you for taking the time to share this, Jon! Really glad the process felt smooth and that our team updated you on a daily basis. It's great to hear that the app has been extremely helpful for you in tracking your system's performance. Thank you for choosing Sunrun!

Apr. 9th, 2026

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Verified Customer

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Linda Cameron

I was referred by a friend who had a good experience. Also encouraged me to connect with her sales person. I was treated well by everyone. My experience with Jason who encouraged me to get the Tesla Batteries was over top & Beautiful! What a fabulous gentlemen! He was there for me 100% of the time!

7 months ago

Reply from Sunrun

Thank you for your review, Linda. We're thrilled Jason provided exceptional service and was able to help you get your Tesla Batteries. Referrals like yours mean everything, and we appreciate you being part of our Sunrun family!

Apr. 7th, 2026

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Verified Customer

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Lorenzo Hernandez

Start to finish was very easy. The installers did a great job doing the work and explaining everything I would get calls, text messages , & or emails on anything I needed to know explaining the whole process even the installers letting me know what time they would show up and what to expect.

7 months ago

Reply from Sunrun

Thank you for sharing your feedback, Lorenzo! It's great to hear the installers kept you well informed during the whole process and made sure to keep you updated on the timing of your projects. We're happy to have you as a customer!

Mar. 26th, 2026

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Verified Customer

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Virginia Floyd

Purchased through Costco, so we felt we were in safe hands. They were very efficient without any hitches. PG&E has us up and running pretty quickly. We’ve had solar for 14 years and are very happy with it. We added the battery 5 years ago and that made us feel more confident during a blackout.

7 months ago

Reply from Sunrun

Thank you so much for your review, Virginia! We're glad to hear your system has been running smoothly for so many years and that adding a battery has given you extra peace of mind during outages. We truly appreciate you sharing your experience!

Mar. 24th, 2026

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Verified Customer

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Reshad Ahmar

Great experience with Sunrun solar installation at my home. The team was approachable, professional, and flexible in accommodating my needs throughout the process. Everything was handled smoothly. I’m very satisfied and would confidently recommend Sunrun to others.

7 months ago

Reply from Sunrun

Thank you for your feedback, Reshad! We're happy to hear your installation experience was smooth and that your transition was seamless. Your recommendation means a lot to us, thanks for choosing us!

Mar. 24th, 2026

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Verified Customer

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Noah Cooper

Professional installation, including painting external conduit to match the house. We have a tile roof and were concerned about breaching the roof with solar. I’m happy to report no leaks! Sunrun rebates have been great too! A must have with rising PG&E rates.

7 months ago

Reply from Sunrun

We're happy to hear that everything was completed efficiently and that they matched the maintenance to your house. It's great to know your installation experience was exceptional. Thanks for your review!

Mar. 24th, 2026

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Verified Customer

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Dennis Van Bremen

I saw their advertisement in the Los Angeles Times. I called the number, and I almost immediately got a callback. Everything was explained thoroughly with visual aids! I received terrific service right away. And it has been terrific since then.

7 months ago

Reply from Sunrun

Thank you for sharing, Dennis! It's great to hear our team explained everything to you in visual aids and that you've had an exceptional experience since then. Thanks for letting us be part of your journey!

Mar. 24th, 2026

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Verified Customer

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John Plummer

No other companies in the area would help me obtain a battery for my existing solar panels! Sunrun explained and I accepted their explanation for solar additions to my solar panels that came with my house purchase! The Sales representative Austin Monte was great at explaining how solar panels exactly worked and how I will benefit from them!

7 months ago Edited April 14, 2026

Reply from Sunrun

Thank you for your kind words, John! We're glad to hear Austin provided such a knowledgeable and supportive experience throughout this process. It's great to know he kept you informed and was always responsive!

Mar. 24th, 2026

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Verified Customer

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Ehrgott Brandon

I’ve had the most wonderful experience working with Lalo and his team at SunRun. The rest of the team was equally professional and easy to work with during the installation and activation process. They kept me informed during the entire process. They even worked out a deal for my new roof.

7 months ago

Reply from Sunrun

Thank you so much for your kind words, Ehrgott! We're thrilled to hear you had such a wonderful experience working with Lalo and the team. It's great to know that you were always kept informed from start to finish.

Mar. 24th, 2026

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Verified Customer

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lark palmer

I've had my system since 2023 my sales rep took very good care of informing us if he thought our system needed tweaking or something it was a good thing because it kept me watching how the system was working then he left the company and his replacement never called me to introduce or give me contact information and so over the last 90 days I noticed my electric bill has went up and up and up and I may have gotten comfortable with the system I'm not sure, but when I looked at my SPAN and saw my battery wasn't charging how is it Sunrun didn't know that my original rep made sure I sent him my electric bill to him every month I guess that position doesn't exist anymore because no one at Sunrun has requested them, and now that they do know why am I waiting almost a month for someone to come out ,with the bad weather yesterday my power went out 12 times for a short period of time and we were totally in the dark something we're not use to not very happy with Sunrun right now

7 months ago

Reply from Sunrun

Thank you for bringing this to our attention, Lark. I can assure you that we would be happy to look into this for you to get it resolved. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert who can help you with this. Thanks!

Mar. 19th, 2026

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Verified Customer

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James Ferguson

From the first time we met up with Lalo from Sunrun , we knew they were the company to use for our batteries and added panels. They literally took care of everything and were so easy to work with. I would highly recommend Sunrun for any of your Solar needs. Thanks again Sunrun. Jim.

8 months ago

Reply from Sunrun

Jim, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mar. 11th, 2026

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Verified Customer

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Alicia

I had a great experience going solar with Khelin back in 2024. His explanation was thorough and clear. After receiving solar power turned on, Khelin came over and walked me through how to use the apps. If you want a great experience, ask for Khelin.

8 months ago

Reply from Sunrun

Thanks for your review, Alicia! We're so happy to hear that you had a good experience with Khelin! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Mar. 11th, 2026

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Verified Customer

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Maura Mann

My friend recommended them so I set up an appointment. They were great, answered all our questions and explain how it all would work. All the people who did work at my home were very respectful, considerate and informative. I definitely recommend SUNRUN!

8 months ago

Reply from Sunrun

We're glad a friend's recommendation led you to us, Maura! We're thrilled to hear our team answered your questions and was informative throughout the entire process. Thank you for recommending Sunrun!

Mar. 6th, 2026

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