Sunrun Reviews
9.7
Overall Score
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BMW Development development
SunRun is a scam. Be prepared to pay HUGE, as in thousands of dollars for a tru-up at the end of the year. Our supposed lower PG&E bills have over doubled since we got the system. We went through SunRun because they were in Costco and we trusted them. They got the sale and now we are in a really bad spot financially because of it. I would do your research very carefully before using them. They are no longer in Costco because they are horrible!
2 weeks ago
Reply from Sunrun
We appreciate you taking the time to reach out to us. Typically monthly savings will vary depending on your usage patterns. No need to worry, our team is here to help you maximize on those savings. We will be sending you a private message requesting your service address so we can connect you with an Expert who can take a closer look at your system. We look forward to turning this situation around. Thanks!
Oct. 17th, 2024
Brian G
They forgot to install a piece of equipment on the roof for the panels which caused my room to get flooded with water. Now they refuse to fix my floors because it was only damaged in one area of the floor(over 4 laminate planks where damaged). Mind you they haven’t checked the roof plywood for any damage ( I installed the roof in 2022 completely brand new btw). Don’t use SunRun they don’t care about your property!
3 weeks ago
Reply from Sunrun
Brian, we appreciate you reaching out and letting us know about the damage to your room. Our team would be more than happy to look into these damages to see how we can help. To get started, please send a message to resolutions@sunrun.com with your service address so we can confirm your account information. Thanks!
Oct. 11th, 2024
Review Source
Sheila Paller
The 4 months wait for all the permits and approvals was worth the wait. We now can start saving on our electric bill and get off the grid .
3 weeks ago
Reply from Sunrun
Sheila, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!
Oct. 9th, 2024
Verified Customer
Review Source
Israel Lupercio
The best experience from star to finish on my a/c unit…Edwin thanks for all your help and make the process easier
2 months ago
Reply from Sunrun
We're delighted to hear that your representative, Edwin, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!
Aug. 23rd, 2024
Verified Customer
Review Source
Cathy Holiday
Shannon was amazing, very helpful and really knows her information about solar energy, I would highly recommend her.
2 months ago
Reply from Sunrun
Thank you for sharing your feedback, Cathy! We are thrilled to hear that your representative, Shannon, was attentive and was able to help answer your questions. Thanks for helping us create a planet run by the sun!
Aug. 17th, 2024
Verified Customer
Review Source
Rolando Alvarado
Working with Sunrun has been a pleasure. They always have been there when I needed service and to solve any problems.
2 months ago
Reply from Sunrun
Thanks for your review, Rolando! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
Aug. 13th, 2024
Disgusted Customer
My original review is with the Better Business Bureau if you like to read it. I had multiple contacts with Sunrun. NOTHING isn't working properly, yet I'm paying my monthly payment. Sunrun staff have been at my house numerous times to fix the same item. Whether it was realigning the solar panels on the roof, hopefully my roof won't leak into the attic this winter. Sunrun or 3rd party came to enter the attic 6 times because something wasn't working properly, still isn't. They came 6 times to fix the electrical panel which still isn't working properly. They are coming back on October 8, 2024, because the coils are not working still, no savings yet from my electric company. The install was May 2025, apparently the go of system was July 25, 2024. What month are we in and nothing is communicating with each other, the solar is sending all energy to the Grid and not my home on the tesla app. I had to adjust my schedule numerous times for Sunrun to fix something, sometimes Sunrun wouldn't show up and if they did, it still wasn't fixed right. I have never been disappointed with a company like this. Plus no one knows how to communicate with each other. I had so many contact persons that stated only contact me, however someone else would contact me and state they will arrive Thursday to fix something and then my original contact person had no clue what was going on. The Fresno area needs to refocus and regroup the whole dynamics of the structure of the business. Very unprofessional and Zero customer service.
1 month ago
Reply from Sunrun
We are so sorry to hear about your experience and sincere apologies that your concerns have not been resolved yet. We want to help escalate your case and connect you with an Expert that can help get this resolved for you. We will be sending you a direct message for additional information, thank you!
Sep. 27th, 2024
Verified Customer
Review Source
Vincent
I was misled by Randy H. into believing I would receive a promotional $1,000 check for signing on with Sunrun. After installation, Sunrun had no record of such a promotion as it relates to me. Also, most do not benefit from what was said to be a 30% tax credit from the government. As a retired/unemployed citizen I pay no taxes and so I receive no tax credits or any hope of $1 back on my investment. If Randy H. would have told me this, I would have never had Solar installed and I would have avoided arguments with my justifiably incredulous wife. Also,, if one does qualify for tax credit, they only have 5 years to claim it. In most cases people do not pay nearly enough taxes to claim the full credit. For example, if you install a $50,000 system as my neighbor did you would qualify for a $15,000 tax credit. This means that unless you usually pay $3,000 when you do your taxes, you will not receive your 30% back in 5 years. As I see it, if you are in less than an upper-middleclass income bracket, you should not go solar.
1 month ago Edited September 13, 2024
Reply from Sunrun
Hello Vincent,
My name is Aulana and I am part of the Social Media team here at Sunrun. I'm following up with you regarding the review you provided, we definitely want to turn your experience around. In order to look into this further, can you please provide me with your service address?
Thank You,
Aulana
My name is Aulana and I am part of the Social Media team here at Sunrun. I'm following up with you regarding the review you provided, we definitely want to turn your experience around. In order to look into this further, can you please provide me with your service address?
Thank You,
Aulana
Sep. 14th, 2024
Jeff Campbell
This could be a GREAT company. It's their customer service that is horrible! As of Sept 10, 2024, now over three years since I signed up with them, the install is not finished. I have tried and tried to get a service person to come look at what's not finished or working, and customer service will not send someone out. I now have the California State Contractors Board working on getting them to come out. There is so much more I could add to this, Like how I wrote a letter to the President of the Sunrun, her office didn't even reply. Or, I had missing stucco around my electrical box outside for 28 months. Backup battery not connected to my house. The sad thing is, I had two other houses I was going to have them install solar. And the rating stars below, if they would have done there job in a timely manner and customer service would have treated me as a valuable customer, they would all be 5 STARS! So be very careful if you use them!
1 month ago
Reply from Sunrun
Hello Jeff, thank you for taking the time to reach out to us. Let me start by saying we are so sorry to hear that it is taking longer than expected to complete your project, and we completely understand your frustration with this. In order for us to look into the delays, we will be sending you a private message requesting additional account information so we can help you further. Thank you!
Sep. 11th, 2024
Verified Customer
Review Source
Florence
I am extremely disappointed with the service I received from the person sent to help with my tax income. Despite numerous attempts to contact them, I have been left frustrated and unable to complete my tax return. The lack of response and assistance has been terrible, and I am at a loss for who to turn to for help. This experience has left me feeling unhappy and dissatisfied with the service provided.
3 months ago
Reply from Sunrun
Thank you for bringing this to our attention, Florence. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.
Jul. 23rd, 2024
Review Source
David Barraza
Tami and her team have been great to work with. The process has been very easy to follow and has moved quickly. I’ve been informed of every step that is taken and I’m looking forward to getting my system up and running.
2 months ago
Reply from Sunrun
Thank you for sharing your feedback, David! We are thrilled to hear that your representative Tami was attentive and was able to help answer your questions. Thanks for helping us create a planet run by the sun!
Aug. 9th, 2024
Review Source
DENNIS SERBA SR
I DO SHARE AND SHOW MY NEIGHBORS AND FEEL BAD FOR THOSE THAT HAVE INADEQUATE AND OLD TECH. PUT IN. AND SOME THAT HAVE HAD LOTS OF PROBLEMS. PRESENTLY WE HAD RANOVA AND SUN POWER GO OUT OF BUSINESS HERE THAT WERE BIG SUPPLIERS AND SELLERS, INSTALLERS, SO RECENTLY I HAVE A LOT OF PEOPLE ASKING, SO I SHOW THEM AND TELL MY EXPERIENCE.
3 months ago
Reply from Sunrun
Dennis, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!
Jul. 31st, 2024
Verified Customer
Review Source
Rj Staves
I have not had to pay more than a $129 A month for my solar and that is a drop of over $300 I was Paying For electricity And I do not have to worry about Power outages due to broken lines or Someone saying we have to shut down power in areas to not Overtax the grid
3 months ago
Reply from Sunrun
Thanks for your review, Rj! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 31st, 2024
Verified Customer
Review Source
Zachary A.
They did exactly what they said they were going to do, quickly and efficiently. My system was up and running within weeks, and past inspection not too long after that.
For anybody looking to save money on their monthly electric bill, I cannot recommend SunRun highly enough.
3 months ago
Reply from Sunrun
Thanks for your review, Zachary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 24th, 2024
Verified Customer
Review Source
Jhon Gonzalez
The overall experience was great. The dollars on roof look great. The wiring and battery look great. There were some stucco holes patches that could have used more detail. The one part I disliked was the painting. It was rushed and does not look professional. There are places where the paint seems to have been done to cover up only.
3 months ago
Reply from Sunrun
We truly appreciate your feedback, Jhon. We are so sorry to hear that you are not satisfied with the painting and we'd be more than happy to speak with you further about your concerns. Please feel free to send a message to resolutions@sunrun.com. Thanks!
Jul. 20th, 2024
Verified Customer
Review Source
George
I was a bit confused at first when I asked a question and it was repeated, but the issue was quickly addressed and resolved. The customer service was attentive and efficient in fixing the problem.
5 months ago
Reply from Sunrun
George, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that our customer service team was able to help you! Thank you for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
James
I've had a positive experience with the service so far. There was a minor issue during the original install, but they promptly fixed it. Overall, I can't complain about the service provided. It's been satisfactory and I enjoyed it.
5 months ago
Reply from Sunrun
Thank you for review and thank you for sharing your experience, James. We are so happy to hear that your issue was resolved promptly and you are enjoying our services. Thank you for being a part of our Sunrun family!
May. 8th, 2024
Verified Customer
Review Source
Christopher
I was impressed with the smooth service I received. The experience was seamless and efficient. However, I believe there is room for improvement in terms of timing. Overall, I was satisfied with the service provided.
5 months ago
Reply from Sunrun
Thanks for your review, Christopher! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
David
The solar panel installation was smooth, but unfortunately, the roof tiles ended up being cracked. I am now left wondering about the roofing company responsible and the extent of the warranty coverage. It's a bit disappointing to encounter this issue after the successful solar panel installation.
5 months ago
Reply from Sunrun
Thank you for sharing your story, David. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you and get it resolved. Thanks for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Bette
I was impressed by how quickly they fixed my issue, despite all the storms and COVID disruptions. My internet was down for 5 months, but I only had to pay extra for 2 months due to credit buildup. Great service!
5 months ago
Reply from Sunrun
Thanks for your review, Bette! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Catherine
My experience with the service was excellent. We didn't need customer service, but they were prompt, efficient, and cleaned up after installation. Overall, very satisfied with the service.
5 months ago
Reply from Sunrun
This is awesome, Catherine! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
May. 8th, 2024
Verified Customer
Review Source
Rodney
The installation of solar panels was initially excellent, but subsequent requests for more panels due to adding an electric vehicle and hot tub have been ignored. The lack of response and transparency from SunRun, coupled with suspicions of financial instability, have soured my opinion of their customer service. Communication regarding lease status and future expectations would greatly improve the customer experience.
5 months ago
Reply from Sunrun
Thank you for bringing this to our attention, Rodney. I can assure you that we would be happy to look into this for you in order to get it resolved. To best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com so that we can personally connect you with an Escalations Expert who can help you with this. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Robert
The installation process of the solar panels was smooth, but the system went out and took five months to get fixed, resulting in a high electric bill. It was a frustrating experience, and I had to take legal action to resolve the issue.
5 months ago
Reply from Sunrun
Thank you for sharing your story, Robert. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Anonymous
I had a great experience with the service provided. The team was professional and courteous, completing the work efficiently. I was impressed with their professionalism and how quickly they were able to complete the job.
5 months ago
Reply from Sunrun
Thank you so much for your kind words! We’re delighted to hear that you were happy with the timeliness and professionalism of our Installation team's work. Thank you!
May. 8th, 2024
Verified Customer
Review Source
Robert
I had a great experience with SunRun. The team installed silver panels on my roof seamlessly. The process was smooth, and I never encountered any issues. Overall, I'm satisfied with the service provided by SunRun.
5 months ago
Reply from Sunrun
Thank you for sharing your experience, Robert! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Richard
The roofing company did a great job adding more panels to my roof and replacing the west side entirely. The installation of 12 panels went smoothly, and everything has been working well for the past year. Overall, I'm satisfied with the work done on my roof.
5 months ago
Reply from Sunrun
This is awesome, Richard! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
May. 8th, 2024
Verified Customer
Review Source
Milton
I haven't interacted much with them in the past year, but everything seems to be fine now. When asked about the situation, I mentioned that we haven't had many dealings with them, but the recent interaction went smoothly without any issues.
5 months ago
Reply from Sunrun
Thanks for your review, Milton! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Jorge
I haven't had any interactions with customer service, so I can't comment on that aspect. The service was a bit nerve-wracking because the workers were out in the snow, and I was worried about safety. Overall, everything went smoothly, and there were no issues.
5 months ago
Reply from Sunrun
We're thrilled you had a good experience, Jorge! We really appreciate you taking the time to share your feedback. We appreciate your concern for our installers! Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Odis
I didn't have high expectations, but this product did what it promised. It took care of my electric bill, with just the usual monthly charge on top. I didn't really need any help, but it did the job fine.
5 months ago
Reply from Sunrun
Thanks for your review, Odis! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Jose
I recently got a new product and I must say, it has been a great investment. It has been very efficient and cost-effective, helping me save money on electricity. Overall, I am very satisfied with my purchase.
5 months ago
Reply from Sunrun
Thanks for your review, Jose! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Frank
The service I received made me feel like part of the family. It was quick, easy, and whenever I had a question, they were there to help. I was completely satisfied with their assistance.
5 months ago
Reply from Sunrun
Thank you for providing your feedback, Frank. We’re delighted to hear that our team was attentive and addressed all your questions. Thanks for choosing us as your solar provider!
May. 8th, 2024
Verified Customer
Review Source
Robert
The service was incredibly smooth and efficient. The employees were fantastic, explaining everything clearly and executing the task beautifully. I was thoroughly impressed with the experience.
5 months ago
Reply from Sunrun
Hey there, Robert! We truly appreciate you sharing your experience with our employees. We are thrilled to hear that they were able to explain everything clearly and we hope you enjoy the benefits of going solar for years to come. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Anonymous
The product is responsive and to the point, but had defects in some components initially. After replacement, it has been running smoothly. There were no major issues, and I appreciate the assistance provided.
5 months ago
Reply from Sunrun
We're thrilled to hear that your system has been working great after you got the replacement part needed. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Richard
I appreciate the effort in following up, but I encountered a small issue this year in my garage. There was a minor leak, possibly due to a screw, causing some dripping. Overall, the service was satisfactory.
5 months ago
Reply from Sunrun
Richard, we appreciate you bringing this to our attention. We are so sorry to hear that you have a minor leak in your roof and our team would be happy to look into this further for you. In order for us to best assist, please send a message to resolutions@sunrun.com with your service address so we can confirm your account and get you in touch with one of our Escalation Experts. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Robert
The service provided was excellent, the team was highly professional and efficient in completing the task. I was satisfied with the outcome and would recommend their services to others.
5 months ago
Reply from Sunrun
Your review brightened our day, Robert! Thanks for taking the time to share your positive experience with our team! We're so happy you chose us as your solar provider. Welcome to the Sunrun family!
May. 8th, 2024
Verified Customer
Review Source
Mildred
I had a very good experience with the service. Everything went smoothly and quickly, with the job completed in just one day. The workers were very tidy and efficient. I didn't encounter any issues at all.
5 months ago
Reply from Sunrun
Mildred, it brings us immense joy to hear that you had such a great experience and that your Installation was seamless. Thank you for taking the time to share your experience with others. Thank you for helping us to create a planet run by the sun!
May. 8th, 2024
Verified Customer
Review Source
Roxanna
The service was surprisingly good, as I could easily reach someone whenever I needed assistance. It was fast, reliable, and overall, I had a positive experience. However, there were some aspects that left me feeling unsure.
5 months ago
Reply from Sunrun
We are happy to hear that you had a positive experience with our services, Roxanna. Our team would be more than happy to speak with you further about any issues or concerns you have having. Please send a message to resolutions@sunrun.com with your service address along with an overview of the nature of your concerns. Thank you!
May. 8th, 2024
Verified Customer
Review Source
Richard
I haven't used the product much, so I couldn't rate it fully. Overall, it was good until the last day, which was a disaster. The rest of the experience was positive. That's all.
5 months ago
Reply from Sunrun
Hi there Richard! Thank you for bringing this to our attention. Our team would love the opportunity to speak with you further about your concerns to see how we can assist you. Please send your service address and an overview of the specific issues you are having to resolutions@sunrun.com so we can help you further. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Shirley
The customer service response was satisfactory, although not always to my liking. The installation process was good, not very quick but done to my satisfaction. Currently waiting for someone to come check my solar panels due to communication issues. Hoping for a resolution soon.
5 months ago
Reply from Sunrun
Thank you for sharing your story, Shirley. Your feedback helps us continue to improve your solar experience and we are so sorry that the installation took longer than expected. Our team would be happy to get a technician out to your property to look at the communication of your panels. Please email resolutions@sunrun.com with your service address so we can confirm your account. Thank you!
May. 8th, 2024
Verified Customer
Review Source
William
My experience with Sun Run was disappointing. Despite full sun all day, the energy generated was low. The winter energy accumulation was also unsatisfactory. Even after spending $200 for an evaluation, I was still disappointed. I would not recommend Sun Run.
5 months ago
Reply from Sunrun
Hey William, we appreciate you letting us know that you are having issues with your panels. Our team would love the opportunity to speak with you further about the specific issues you are having so we can get you the help you need. To get started, please send a message to resolutions@sunrun.com with your service address and a brief overview of the issues you are encountering. Thanks!
May. 8th, 2024
Verified Customer
Review Source
Lydia
great company. no issues since installation. very happy
2 weeks ago
Reply from Sunrun
This is awesome,Lydia! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!
Oct. 15th, 2024
Verified Customer
Review Source
Larry
Follow up. Seems like they did a good installation job.
2 weeks ago
Reply from Sunrun
Thanks for your review, Larry! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Oct. 15th, 2024
Verified Customer
Review Source
Jay C
Dislike - The price is little expensive.
3 weeks ago
Reply from Sunrun
Your feedback is immensely valuable to us, and we appreciate your openness in sharing your concerns. To ensure we address all your needs, please feel free to send an email to resolutions@sunrun.com if there is anything else you need assistance with. Thank you!
Oct. 11th, 2024
Verified Customer
Review Source
Eliaser Martinez
Great customer service. Receive information needed.
3 weeks ago
Reply from Sunrun
This is awesome, Eliaser! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system and our customer service. Thanks for going solar with us!
Oct. 9th, 2024
Verified Customer
Review Source
Jonathan Zwang
We have had our solar system for almost 2 years now. When we sized it we wanted to have some additional capacity for a heat pump. Our thinking was we could cut our oil bill for heating in the winter and save on cooling costs as well. It turns out we saved a lot this winter. Our oil usage was cut by mor the 50%. Solar is the way to go. Sunrun delivered more then was expected.
4 months ago
Reply from Sunrun
Thanks for your review, Jonathan! We're so happy to hear that you're saving money and cutting oil usage with solar power. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jul. 9th, 2024
Verified Customer
Review Source
Jason Rickerd
The service is great. In the summer of 2022 my electric bill jumped from $150's to almost $500 with Ameren. I immediately started looking into solar. After originally talking with a different company, what they offered was no where even close to matching the power I was using. So Sunrun looked at that plan and came back with a much better plan. My Next Ameren bill is $10 per the notification. I am making so much power even running my AC at 68° that my gas portion of my bill has also disappeared!
4 months ago Edited June 28, 2024
Reply from Sunrun
We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Jason! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.
Jun. 29th, 2024
Review Source
Chad Omori
I was skeptical at first with some of the negative customer service reviews. But I have to say this was one of the best decisions I’ve made honestly, I pay less for electric and will continue to do so over the next 20 years plus, I got a battery bonus Rebate card of over $4000, I have a Tesla back up battery to power through any electrical outage and at zero cost whatsoever. My equipment has been running for almost a year with no issues and my electric bill from my power company has been in the negative for over six months. I can’t be happier.
4 months ago
Reply from Sunrun
Thanks for your review, Chad! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!
Jun. 18th, 2024
Moriah Curran
Customer service is great ! Very helpful, Juan walked me through every step of obtaining solar, the entire NV energy process, along with my project manager. They made the leasing and installation of solar very easy. The installers were kind, courteous and very helpful the day of the installation.
I would recommend Sunrun for all of your solar needs !
4 months ago
Reply from Sunrun
Moriah, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Juan was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!
Jun. 12th, 2024
Review Source
Katherine Santifer
We had a few mishaps along the way. But overall, we are very happy with the outcome on the looks from the street and how the system works. We are so glad to get the battery backup system. Happy to be saving money on electric from SCE, those bills were killing us. Our Rep Ryan really took care of us along the way, and we didn't pay a dime for any part of the system as it went up. Looking forward to years of hassle free and cost effective power. Thank you!
4 months ago
Reply from Sunrun
Thanks for your review, Katherine! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!
Jun. 8th, 2024
anna manzi
Sunrun and I sort of helped each other . I couldn’t afford the cost of putting the panels on my roof myself so with their plan, I was able to put panels on my roof and share the electricity with them. They voted the cost of the panels and I got the benefit of a very low electric bill and when my panels need to be replaced, I would like them to do it again.
4 months ago
Reply from Sunrun
Thanks for your review, Anna! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!
Jun. 8th, 2024
