Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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Joseph Derry

If you’re even thinking about solar, call these folks and have them tell you the facts. We had a friend who had solar installed by Sun run and he was experiencing big savings. I’ve never been a big fan of solar because I’ve never seen any great results. Well, my friend change my mind completely. Our guy Bruce gave us all the information and we decided to go with their package. Installation went smooth and was professionally done. All the guys who installed were great, and they always let us know what was happening day today. Anytime we had a question , an answer was just a moment away. We were quite comfortable with the entire process. Now that it’s all installed we couldn’t be happier with it and I can check the results on my phone anytime. The savings we are seeing are impressive and I don’t think we could’ve chosen a better company.

1 year ago

Reply from Sunrun

Hi Joseph, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Bruce was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun. Thanks!

Nov. 21st, 2024

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Verified Customer

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badfilmrun78

Sunrun has been an amazing experience from the start. We began our journey with Bob G., Sales Associate, who explained how we could benefit from installing solar on our home. Bob was an all-truth kind of guy who took his time to detail both the solar and Tesla Powerwall products. After the conversation, there was no question, we wanted to commit to solar and follow through with the next steps. Our next Sunrun contact was Gary K, Sales Representative, who kept in close contact throughout the pre/post solar installation. Beginning with our initial appointment, Gary was professional, knowledgeable, and personable; the customer was priority one. Gary contacted us on a regular basis, ensuring our questions were answered and each step of the process was explained thoroughly. We would recommend Sunrun to anyone who is interested in solar or even unsure if its a good fit for them. Once you have spoken to the Sunrun team, you too will be leaving a raving review just like we have.

2 years ago

Reply from Sunrun

Thank you for your review, badfilmrun78! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 5th, 2024

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Verified Customer

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Jason Parnes

I got my panels in 2016, and they’ve been great. My only complaint is with SDGE, which does not acknowledge all of the kW I’ve generated and credits me a fraction of what they’re worth. And they don’t allow new battery storage systems with existing solar panels, which is antithetical to CA as a green state. But they need idiots like me to keep paying my bill, even though it should be zero, because 25% of San Diego residents don’t pay their bill or are late with it. Annoying. But not Sunrun’s fault. That said, I have a friend who had an awful experience with Sunrun, but mine was good because I went through Costco, which I would highly recommend - this way Sunrun is forced to do a good job

2 years ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Jason!

Oct. 29th, 2024

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Verified Customer

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April L Lindevald Union City, NJ

We wanted to have solar for economics and care of planet, but could not afford a system. Sunrun made it easy to get on board. They assessed our property, and installed panels, which seem to have been maintenance -free for years. Our savings are moderate, but real, but we feel good to be contributing to the effort to shift energy to sustainable sources. Our monthly payments are easily deducted from our bank, and increase in small amounts year by year exactly as promised. Each month we get e-mails clearly describing the efficiency of our system and how much carbon it saves, and any time we have had an issue or question, (such as refinancing our mortgage) we have dealt with cheerful and expert customer service who helped us swiftly. We are very happy with our relationship with Sunrun after some years of signing on. At every step they delivered as promised and offered excellent support.

3 years ago

Reply from Sunrun

We're thrilled you are having a good experience, April! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 25th, 2023

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Verified Customer

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William

They were very, very informative, supportive and I had already made the decision. So it was a very simple matter of just arranging the installation. The date was selected. I was asked to trim a few branches from some trees that are around my property and their truck with the crew with the equipment arrived and they spent most of the day, installing the panels, getting the battery in, laying the cable the the pipe, the the ductwork for the cables, and mounting the control equipment on the on the side wall. It was a pretty straightforward process. They were very respectful and responsible. I pay 100 bucks a month and I don't have to worry about it.

3 years ago

Reply from Sunrun

Thanks for your review, William! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Earle

I think the the the girl who told me about SunRun was very good and she explained everything to me and how much money I would save and that was the right choice. The gentleman came over here, put it up in a speedy time. I think it only took a couple of days. It was great experience. They put it up and and it was not complicated for me to be able to clean it or anything else. It gets pretty clean pretty quick. But I think it could have been a lot easier if they didn't put that white material at the bottom of each panel because it doesn't get cleaned too well. But actually it's very good. I think my roof is going to be have to be done probably in the next two or three years and they're going to have to remove the solar panels. And that's going to be a little costly I think.

3 years ago

Reply from Sunrun

We're thrilled you had a good experience, Earle! We really appreciate you taking the time to share your feedback and use this information to continue to improve your solar experience. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Lori J

Phillip, our SunRun Representative is fantastic, he answered all our questions, he makes sure everything is going good with us, and he even periodically stops by to see how we're doing and how we like our solar. Once they put the solar up, it was fast and it was efficient and they were great about cleaning up anything in the yard. The guys were just superb. We have not had any problems and we're loving our no ComEd bills. We used to pay $250 a month for ComEd, now we don't. They're absolutely trustworthy. I'm very pleased with them and the customer service and the way that they treat us afterwards. We're not just forgotten, they still check up on us. It it's just amazing. It's there, it's not just making a sale and goodbye, you're part of the family.

3 years ago

Reply from Sunrun

We are so happy to hear that your representative, Phillip, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thanks so much, Lori!

Sep. 29th, 2023

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Verified Customer

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Mark

Well, I'm into my third year already and I haven't had any problems with the equipment, it has been working flawlessly. In fact, it seems to be getting better with age. Now I don't know if that's possible, but I tell you what, I've sure been getting a lot of rollover. I've been producing still a lot like crazy, so that's awesome. I've been very happy with the lease agreement and the payments have been more than acceptable. It's been fantastic. I've got 24 panels on my small roof, and I just I love it. It's working out really good. These guys were right on top of everything. Even when I initially had a problem with one of the brackets that held the panel, I needed it trimmed off because it was hanging out a little bit. They came right back, took care of it, no problem.

3 years ago

Reply from Sunrun

Thank you so much for your wonderful review, Mark! We are absolutely thrilled to learn that you are saving money with solar. Our mission is to simplify and enhance your solar journey, and having you as part of the Sunrun family brings us immense joy. Thank you for helping us create a planet run by the sun!

Sep. 29th, 2023

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Verified Customer

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Jean Chugg california

3 years ago

Reply from Sunrun

We're thrilled you had a good experience, Jean! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 7th, 2023

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Verified Customer

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Sean

Whatever problems that we came up against when doing the installation, they resolved them quickly and efficiently. I cannot believe how easy the project went and how smoothly it went, I've never experienced any contractor perform in the way the sun run performed. The process was incredibly smooth including things like minor details like replacing a stock when they put in they put in a new electrical panel there was issues with the roof they took care of that as well. I recommended them to my mother and she's also very satisfied. The sales staff and contractors are all amazing and I appreciate that the work was performed in a professional manner and everything was handled very smoothly and I really do appreciate having solar in my house.

4 years ago

Reply from Sunrun

We're thrilled you had a good experience, Sean! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 25th, 2022

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Verified Customer

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Dennis L Sr Aurora, CO

All the pricing was pretty much even, but the customer service starting with the sales rep and all the way through the process has been top notch. Everyone is kind and knowledgeable. It was like I was the only customer and they want to make sure everything went right through. The installation went without a hitch and was a lot faster than I thought it was going to be. It was very hands off. I didn't have to do anything, it was just too easy. Everything works perfectly. I've had no issues and it's very eays to understand the app when you're looking at the power or what you're using. Everything is user friendly. Specifically Brandon, my service rep, has been outstanding in this process and I really depend on him. He finds out answers to my questions in a timely manner and get's back to me so he's a top notch employee.

6 years ago

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Verified Customer

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Ferris Chicago, IL

SunRun was able to answer all my questions. The showed me examples of work that they had done. They made sure I had information about solar panels and solar savings. They were quit thorough. The installation process was flawless.They were on time and very respectful of my home. They showed me what they had done after they finished. Everything works the way that it should. Customer service is excellent they are reliable and they're prompt in responding to your calls. About the equipment. The panels are on my roof and we had a horrible storm and I was concerned because my neighbor had pieces of their roof fly out but I had no incident. The other cool thing about SunRun is I had a small stipend for referring other customers to them. I referred them because I thought the service was nice and really didn't expect anything but I thought that was a nice touch.

6 years ago

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Verified Customer

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Darnell Houston, TX

They're very consistent, thorough, and follow through. The Installation process went very well I think they finished even a day ahead of schedule. Of course being inside the home it's understandably noisy within them banging on the roof however I'm very pleased with the end results. From what I've seen the quality is excellent it performs well. I've seen other systems throughout the different communities and whatnot and different places of business I just like the look and the design of the SunRun system. It's been great. Texas suns are monstrous with the heat but the sun is working in my favor.

6 years ago

Reply from Sunrun

We're thrilled you had a good experience, Darnell. We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 20th, 2024

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Verified Customer

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Douglas Poway, CA

They were at Costco and Costco stands behind what they sell at their store. They came out and did the measuring and they came and installed it and took a couple of days and then we had to wait for inspection so everything pretty much went as we were told ahead of time. There was one problem, they came out and fixed it but they didn't fix it immediately it was a few days and we weren't sure what was going on but other than that it was great and they took care of it. Everything has gone really well and for the first year we had a bill of a hundred and thirty dollars but we didn't install it until one month into the year so we're pleased.

6 years ago

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Verified Customer

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Robin Henderson, NV

I'm a Costco member and I made an appointment with them and when they came out to my home, they were very courteous, on time, and were very knowledgeable. I've had a few issues along the way, but they called me back right away or emailed me back right away and were able to take care of any complications so that's very good customer service. The installation was very smooth and quick. All the gentlemen who did the service were courteous, very friendly, and very nice. They put it up in no time and explained everything to me when I needed to look for it. It was a really good experience. The equipment they put in the box on the side of the house and it's very easy to read the instructions. Everything that they've done has been very well handled. They've been very honest from the beginning.

6 years ago

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Verified Customer

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Veronica

They kept me apprised of every step of the process and it made it incredibly easy and smooth for me and for my solar panels and power in a very quick time frame. Everything was planned ahead of time and scheduled. They showed up on schedule and everything was done within a couple of hours. It looks great and they cleaned everything up and it was beautiful. Our town inspector came out to take a look and they were very impressed with the amount of solar power the panels were collecting when it was still early in the season, in early March, and that to me was a really good time. These were really great technology.

6 years ago

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Verified Customer

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5 San Juan Bautista, CA

Everything went perfectly during installation. There wasn't a hiccup in the whole process. They were professional and courteous. They were on time and they got our job done quickly and I'm happy as a clam. They were quick about it and explained to me what they were doing. They told me exactly how long it would take. They were very professional, every single one of them. The system is working perfectly. We haven't had any glitches in the system and I'm very happy with it. We had sort of an unusual occurrence. The day they completely finished the installation, the technician had left and unbeknownst to me, the power went off, but I didn't think the system was working. So I called him and he came back.

7 years ago

Reply from Sunrun

Carol, thank you for sharing this experience we are happy to hear that everything went as planned. Hearing you are satisfied is what we love to hear and strive for. Welcome to the Sunrun family.

Feb. 20th, 2019

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Verified Customer

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Paul Boys Sun City, AZ

Several of my neighbors had already used them so when we heard about them we asked for a rep to come over and give us a proposal. He was very knowledgeable, friendly, and not pushy at all, so we signed up for it. I had already bought a solar system for a previous house, so I knew that it could cost quite a bit of money. We really liked the option they gave us of not paying a lot of capital upfront for their equipment. They seem to have a pretty good system to keep you informed through the process. They either email or call on every step of the way. Their construction team was very efficient too and as far as I know they did their job right.

8 years ago

Reply from Sunrun

Thank you so much for the awesome feedback! We love hearing from our customers, it is very important for us as a growing company.

Apr. 5th, 2018

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Verified Customer

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Dean Campbell Lexington, SC

I got interested in solar because I was getting high electrical bills. I had to do something to cut my costs so I went for it. The installation was done efficiently and faster than what I thought. It also had no cost, all I have to pay is the monthly fee. My contract is for 20 years, so for that time I don't have to worry about it. It has cut about 40% off of my electric bill already. The biggest problem that we ran into was with the Homeowners Association. They slowed everything down and stopped us from doing what we wanted to do in our home. I had to go 3 or 4 times and do all these things to get it all approved. I don't think they should even be involved, I mean, I'm putting up panels on my own house, it should be my own choice. Hopefully they can get the lawmakers involved and straighten things out. That way they may realize that, you know, it's the customer's choice to put things on their home. No one else should have to get involved or put up restrictions on what we can or can't do. It should be up to me not the HUAC.

8 years ago

Reply from Sunrun

Happy to hear, Dean C! Thanks! After all, making the switch to solar simple for you, and full of savings, is our aim! It's why, we're known for processing the fastest system installations and giving the best customer service. So thrilled you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Apr. 5th, 2018

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Verified Customer

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Cassandra Brackenridge Norridge, Illinois

They’re friendly and explain the benefits of using solar. They make sure the installation process goes smoothly too.

2 months ago

Reply from Sunrun

Your review brightened our day, Cassandra! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 9th, 2026

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Verified Customer

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Roberto Gomez San Diego, CA

The staff and technicians are very friendly and super knowledgeable and Tesla system speaks for it self .

2 months ago

Reply from Sunrun

Thank you, Roberto! It's great to hear you've had a positive experience with the team and are happy with your system!

Sep. 9th, 2026

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Verified Customer

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Joseph Mcfadden Southampton Township, New Jersey

Sunrun has saved us a lot of money on our electricity costs here in Nrw Jersey. Customer service has been very good

2 months ago

Reply from Sunrun

Thanks for your review, Joseph! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 3rd, 2026

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Verified Customer

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Vincent Vigil Grover Beach, CA

Megan, and Andrew were great. They helped me get solar installed, and understand what I was signing up for.

2 months ago

Reply from Sunrun

This is awesome, Vincent! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 3rd, 2026

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Verified Customer

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Geneva Owens Lancaster, CA

I’ve had a good experience with SunRun. Everything is great. I enjoy being able to save on my electric bill.

2 months ago

Reply from Sunrun

Thanks for your review, Geneva! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 3rd, 2026

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Verified Customer

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Pepe Forbes Ashburn, Virginia

Need better production out of the solar panels. But monthly maintenance/production fee continues to rise. When discussions came up about high electricity bill the only solution Sunrun representative suggested to add additional new panels and increase monthly maintenance/production fee,

2 months ago

Reply from Sunrun

Thanks for bringing this to our attention, Pepe! Monthly savings will vary depending on your usage, but we would be more than happy to take a closer look at this for you, in order to ensure that you are enjoying the full benefits of going solar. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com so that we can personally connect you with an Escalations Expert who can help you resolve your concerns. Thank you!

Sep. 3rd, 2026

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Verified Customer

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Karen Sacramento, California

Thank you, Wayne, for providing exceptional service and installation of my solar and battery back up!

2 months ago

Reply from Sunrun

Thanks for your kind words, Karen! Glad to hear you had a good experience with Wayne and that he was there to help with your installation and battery backup. We hope you enjoy the benefits of your system for years to come. Thanks so much!

Sep. 1st, 2026

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Verified Customer

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Rock Marciano Southampton Township, New Jersey

Very upfront company that always takes an interest in your system as well as any problems you might have.

2 months ago

Reply from Sunrun

Thank you for your kind words, Rock! We're glad to hear you've had a good experience with us and that our team has been there to help with any issues that may arise.

Aug. 29th, 2026

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Verified Customer

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Donny Howell Odenton, Maryland

The process was rather easy and was explained thoroughly. Once the process was started, it was competed quickly.

2 months ago

Reply from Sunrun

This is wonderful to hear, Donny! Glad to hear the process was quick and easy for you!

Aug. 29th, 2026

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Verified Customer

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Maria Mercedes Pica Boston, Massachusetts

I liked the app that explains all the information concerning the solar panels really well. And the service is great.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Sep. 2nd, 2026

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Verified Customer

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Jene Calloway Temecula, California

Adonis, the salesman, gave a well-informed interview. He was pleasant and patient. The product saves me a lot of money!

2 months ago

Reply from Sunrun

Thank you for sharing this, Jene! We're glad Adonis took the time to explain everything clearly and helped make this experience a positive one for you. We hope you enjoy the savings for years to come!

Sep. 1st, 2026

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Verified Customer

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Mercedes Medrano Bakersfield, California

From start to finish, great customer service. We will be saving thousands of dollars a year by adding panels.

2 months ago

Reply from Sunrun

Thanks for your review, Mercedes! We're so delighted to hear that you will be saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 20th, 2026

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Verified Customer

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Dona Yantz Surprise, Arizona

The solar was here when we bought the house 5-1/2 years ago. Everyone has been extremely supportive.

2 months ago

Reply from Sunrun

Thanks for your review, Dona! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Aug. 20th, 2026

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Verified Customer

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ric munds Boulder Creek, California

The product came with battery backup and high-efficiency panels. And Angel and his crew did a fantastic job of installation.

3 months ago

Reply from Sunrun

This is great to hear, Ric! We're happy Angel and his crew did a fantastic job with your installation. We hope you enjoy your system and battery!

Aug. 15th, 2026

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Verified Customer

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Elizabeth Schroth Anaheim, California

they were a great company to work with and they are very professional. The solar system that I got is working perfectly and I’m glad I got it

3 months ago

Reply from Sunrun

This is great to hear, Elizabeth! We're happy your system is working perfectly and that you had a good experience with everyone you worked with. Thanks for your kind words!

Aug. 15th, 2026

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Verified Customer

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Sharon Kaufman Gibson City, Illinois

I started the process in April with a sales representative coming to my home and explaining the advantages and the process ..

3 months ago

Reply from Sunrun

We appreciate you sharing your experience, Sharon! It's great to hear our representatives took the time to explain the process and benefits of having our services. Thanks for being part of our family!

Aug. 15th, 2026

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Verified Customer

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Asher Samuel Sparks, Nevada

Brady and Megan from Sunrun’s team were personable and professional in identifying, evaluating and responding the best possible solution.

3 months ago

Reply from Sunrun

Glad to hear Brady and Megan were there to help and focused on finding the best solution for you. We'll be sure to pass along your kind words!

Aug. 15th, 2026

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Verified Customer

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Barbara Hultmangreen Chicago, Illinois

A neighbor referred me but it was Khaled Z. that worked with my situation and my confidence in him that lead me to decide to go with Sunrun!

3 months ago

Reply from Sunrun

Thank you for sharing, Barbara! We're glad to hear Khaled worked through everything with you and helped you feel confident in your decision. Thanks for your kind words!

Aug. 15th, 2026

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Verified Customer

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Lewis Lindsey Kapaa, HI

The display of the Aloha Spirit and professionalism by their Staff. From the beginning of the process til present. This is so important on Hawaii.

3 months ago

Reply from Sunrun

We really appreciate you sharing this with us, Lewis! It's wonderful to hear that our staff was easy to work with and was there to guide you through this process from start to finish. Thanks for your kind words!

Aug. 15th, 2026

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Verified Customer

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Donna Freeman Morton Grove, Illinois

Sunrun is a great company very professional and knowledgeable about the system. They will help you when you call and they have an amazing staff.

3 months ago

Reply from Sunrun

We appreciate your kind words, Donna! We're happy to hear you've had a positive experience with our team and received the support you needed. Thanks for sharing!

Aug. 15th, 2026

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Verified Customer

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Joanne Ifopo Springfield, Massachusetts

Salesman came to the door helped get my roof situation corrected and I had the panels added. Many ever-source bills zero. Like July 0.00

3 months ago

Reply from Sunrun

Thanks for your review, Joanne! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Antonette Kass Denver, Colorado

It has been the best decision, my husband and myself has made. Lainey was very respectful and helped us through the whole process.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Antonette! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Andrea Dreadin Vista, California

I chose to work with Sunrun because I had just inherited the house and, as I was moving in, Daniel showed up at my door. solarsolar

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Bonnie Warren Kahului, Hawaii

Sunrun did an excellent job installing my solar. They installed new inverters recently too at no expense to me. It has worked well for 20 years.

3 months ago

Reply from Sunrun

Bonnie, it's wonderful to hear your system has continued to perform well for so many years! We're also glad the recent inverter replacement was completed at no cost and helped keep everything running smoothly!

Jul. 31st, 2026

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Verified Customer

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David Rosenberg Monroe, Louisiana

After interviewing 6 different solar companies, we decided to use SunRun. They were the most numbers ROI focused company that we met with.

3 months ago

Reply from Sunrun

This is wonderful to hear, David! Thank you for choosing Sunrun as your trusted solar and battery provider!

Jul. 31st, 2026

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Verified Customer

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Linda Denberry Chicago, Illinois

Sunrun is a great company with knowledgeable installers. They put solar panels on our roof & it took only one day. I am a satisfied customer.

3 months ago

Reply from Sunrun

Linda, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 30th, 2026

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Verified Customer

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Robert Crider Anaheim, California

They were at Costco and I scheduled a meeting and it just sorta happened. All good here they did a really good job 👏🏼

3 months ago

Reply from Sunrun

This is awesome to hear, Robert! We're glad to hear the meeting went well and that you've had such a pleasant experience with us!

Aug. 5th, 2026

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Verified Customer

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Shane Commack, NY

Amazing experience from beginning to end! Excellent communication, the install was perfect, the tech works great! I highly recommend!!!

3 months ago

Reply from Sunrun

Your review brightened our day, Shane! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 4th, 2026

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Verified Customer

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Brad Cunningham Clinton, CT

The whole experience from sales to installation was very professional and smooth. No surprises. Happy with the end result.

3 months ago

Reply from Sunrun

Your review brightened our day, Brad! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 23rd, 2026

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Jomart Austria Bakersfield, CA

Everything‘s going smooth besides the install as the technicians who installed the solar panels broke over 10-15ft feet of roof tiles. I was not informed when they were done and left. I inspected the roof the next day and found the issue.

2 months ago

Reply from Sunrun

Thanks for sharing this with us, Jomart. We're happy to hear things have otherwise been going well, but we're sorry about the damaged roof tiles you weren't told about. Our team would be happy to take a look at what happened to see how we can help. We've assigned an expert to review your account and reach out to you as soon as possible to help further with this. Thanks for choosing Sunrun!

Sep. 15th, 2026

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Julie Yuen Hilo, HI

I was very happy with my experience with Sunrun. The main contact Bryan F was always helpful, patient, and responsive. The installation was well-organized and inspires confidence in the system.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Julie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 9th, 2026

Sunrun Reviews