Sunrun: Read 3,095 User Reviews From Real Homeowners

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Verified Customer

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Cheryl Sena Santa Clarita, CA

Superb Customer Service and Product! Mike T was so awesome; the way he described the features and the payment options of our new Solar System. The process to install was also quick and easy. Finally, the crew came out, made sure the roof was ready for the installation, and we were good to go very quickly. He followed up to make sure we were enjoying our new system soon after. I'd recommend SunRun to anyone wanting out of paying exhorbitant fees for electricity!

5 years ago

Reply from Sunrun

What a wonderful review Cheryl! You are the reason that we love what we do. Customers that are happy with their overall experience, we want to thank you for helping us create a planet run by the!

Mar. 11th, 2019

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Verified Customer

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Charles Hemet, CA

They offer a lease instead of buying the solar panels. We had a lot of difficulties at the beginning with installation and getting it all set up with the power company but they were very supportive and helpful. Their equipment does not come with fencing to keep the birds away so we had to have somebody come in and put wire around the outside and I think that should be part of the equipment.

5 years ago

Reply from Sunrun

Thank you for your feedback, Charles. We have areas of opportunity, and thank you for this information. We are happy to hear that you were overall statisfied! Let's create a planet run by the sun.

Feb. 20th, 2019

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Verified Customer

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Gilbert Phelan, CA

I'm satisfied, it seems to be a good investment. The equipment works well. They did a good job with installation, they stayed with it until it worked. There was some delay in getting started but once they started it one or two days for the actual install and there was a problem and then it took two or three day for the tech change and it has been fine ever since.

5 years ago

Reply from Sunrun

Meeting your satisfaction is what we strive for Gilbert. It's amazing to read about your experience with the installation all the way through getting any issues addressed in a timely manner. Thank you for helping us create a planet run by the sun.

Feb. 20th, 2019

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Verified Customer

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Peter

Customer service has always been really prompt and able to give me the right answers or put me in touch with the right person. Installation went really well. The people were very knowledgeable and professional and stayed out of the way of other people in the house. They were generally very friendly. I have had any technical issues with the equipment.

5 years ago

Reply from Sunrun

Peter what an amazing review, you made our day! It's important to be prompt and provide correct information, that way the customer feels comfortable during the process. If you ever have any questions feel free to reach out to us, we will always be welcoming and responsive to your needs.

Feb. 20th, 2019

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Verified Customer

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kathye Collier Grass Valley, CA

Everyone from start to finish on the Sunrun team did exactly what they said they would do. All appointments were kept and everyone was so polite it was refreshing. We haven't had the installation long enough for me to recommend them as to savings and apparently I will not know if I am indeed saving money until 1 year has elapsed. I will know more at that time.

5 years ago

Reply from Sunrun

Wow! Amazing review Kathye C. we are so pleased to hear that your appointments were kept and our team was professional. Since your Sunrun rate is lower than that of your utility, so rest assured you are in the right hands! Welcome to the Sunrun family, let's power forward.

Feb. 12th, 2019

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Verified Customer

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Bob Santa Ynez, CA

The people are great. Problem of reliability. First experience of losing PG&E line power, SunRun system went DEAD, (this is with battery backup). Eric (SunRun) engineer was able to troubleshoot the problem to 9V battery that powers an electronic computer board made by Solar Edge. Solar Edge was suppose to be monitoring our SunRun system but did not catch this problem. It seems the only way to verify that our system is working is via actual power outage and not through simulation (which is done when checking out the system; ie: turn main PG&E power breaker 'off & on'. We will not know if our 'solar system with battery backup' is actually working until we have an actual PG&E area power outage, which would only happen during some disaster, ie; power lines down, flooding, etc. This is not a good time to verify an emergency power backup system. Hopefully SunRun will remedy the design issue with Solar Edge in the near future.

5 years ago

Reply from Sunrun

Thank you for taking the time to leave us a review, Bob. We love to hear that you love the people that helped you go solar. Rest assured we are working towards a resolution in regards to your design discrepancy with SolarEdge. We want your battery backup to work for you without any issues. You are helping us create a planet run by the sun!

Feb. 15th, 2019

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Verified Customer

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Robert Davis Riverside, CA

Initially I learned about Sunrun because I knew one of their representatives. I certainly liked the idea of going green and saving money on my electrical utility bills with them. When I talked to the representative they were fantastic. They had confidence in their numbers and were really professional so I signed up. The installation was great and everything works well, I've had no issues with them whatsoever

6 years ago

Reply from Sunrun

Grateful for your wonderful feedback, Robert Davis! After all, being the clear choice in solar is our goal! That's why, engaging with you, and providing a hassle-free experience is key. Thanks for allowing us the chance to guide you when you first searched for solar! Power Forward! #savewiththesun

Apr. 5th, 2018

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Verified Customer

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Edward Cartlidge Bethlehem, PA

I have 10 years of experience in the solar business. I'm an independent business owner that represents Zoom Solar and they use SunRun to do their installations. We already had a SunRun run facility in Bethlehem and I wanted to talk to them about getting another one installed up in Lake Harmony. It seems like they're not up there yet though. The representative that we talked to was very good. They were very professional and proactive when I called in for information regarding the process. From start to finish that takes about 3 months, with most of the process being related to permits. I feel very good about working with them. Since I work for Zoom Solar, I get a residual income every month for using the system.

6 years ago

Reply from Sunrun

Thanks! After all, making the switch to solar simple for you, and full of savings, is our aim! It's why, we're known for processing the fastest system installations, and giving the best customer service. So thrilled you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Apr. 5th, 2018

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Verified Customer

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Joseph Hamm Phoenix, AZ

When I moved to Phoenix I had a lot of companies come by offering solar. At church I actually talked with someone that turned out to be the manager for SunRun. Since I hadn't been around for too long, I wasn't really eligible for solar but once I hit the one year mark I talked to the SunRun manager and got everything figured out. All around they did a great job, everything was done seamlessly. I met a lot of representatives and they were all very polite and professional. They're extremely busy so sometimes it took them a little while to get back to me, but they always called back. The welder installation team did a fantastic job. There were a lot of things coming onto the roof and they did a very professional job. My electric bills are now lower.

6 years ago

Reply from Sunrun

Providing the best customer experience is key when our mission is to create a planet run by the sun. Thanks for sharing your story! We are thrilled to welcome you to the Sunrun Family!

Apr. 5th, 2018

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Verified Customer

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Gordon Beaver San Lorenzo, CA

I researched about 10 different companies and they came up with the best deal for me. We signed up for the service and it didn't cost me anything to get it up on the roof. Eric, the representative that I talked to, was absolutely perfect. He came all the way out of town substituting for someone else and did a great job. He came back out a second time because we needed to talk with him some more and he did a nice job.

6 years ago

Reply from Sunrun

Thanks for your advocacy, from start to finish, providing the best customer experience is our aim! It's why trusted retailers stand behind our brand! As well, having local branches in most every state we operate ensures speedy and efficient installations for your project. So happy you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Apr. 5th, 2018

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Verified Customer

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Richard Hoffman Oceanside, CA

We started looking through Costco since they have good merchandise and got their name that way. We were just interested in solar, but we had heard horror stories from other people that had used other solar energy companies. The customer service rep that we talked to as very enlightening though. He came out to our house and explained everything to us. In the end we just decided to go with Sunrun. So far our experience has been excellent.

6 years ago

Reply from Sunrun

We pride ourselves on making the switch to solar simple, hassle-free, and full of savings! So excited to welcome you to the Sunrun family! Thanks for helping us create planet run by the sun. Power Forward!

Apr. 5th, 2018

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Verified Customer

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Nichole

Thought I got solar to limit my APS bill but now I’m paying $152 to you and $200 to them. Not a win win.

2 months ago

Reply from Sunrun

Thank you for reaching out to us, Nichole. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!

Oct. 23rd, 2024

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Verified Customer

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Melissa Borda

The Sunrun team was able to answer all my questions and provide clear plans on moving to Solar!

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Melissa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 16th, 2024

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Verified Customer

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Alex Dini

The whole process of estimates, contract and installation was very smooth and stress free.

2 months ago

Reply from Sunrun

Alex, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Oct. 15th, 2024

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Verified Customer

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Kurt Baumann

Sunrun is a well know company great customer service I would definitely recommend them

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Kurt! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 9th, 2024

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Verified Customer

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Laurie Machuca

Very good communication honest reliable and met our expectations and quality customer service

2 months ago

Reply from Sunrun

Laurie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Jordan played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Oct. 9th, 2024

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Verified Customer

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Crystal

responsive to requests, communicative, swift to resolve issues, polite in all interactions

2 months ago

Reply from Sunrun

Your review brightened our day, Crystal! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Oct. 2nd, 2024

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Verified Customer

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Joe Grebmeier

Worked with me at every step. Installed solar panels, Tesla batteries, permits and inspections.

2 months ago

Reply from Sunrun

This is awesome, Joe! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Oct. 2nd, 2024

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James Lamar Mapleton, IL

They were here in a timely manner to get all inspections completed. Always there to answer all my questions and to get and pay for all permits needed

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, James! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 5th, 2024

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Elizabeth Campbell Napa, CA

Largely due to Anna P., but also we learned a lot about the available systems and how they work. Sunrun offered the best system.

1 month ago

Reply from Sunrun

Elizabeth, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Oct. 25th, 2024

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Lamar Nelson Richmond, TX

Have had a lot of issues with this company and help is hard to come by. The one guy they have they should put in a better position because he goes above and beyond and is the only reason I am still with this company.

1 month ago

Reply from Sunrun

Lamar, we are so sorry to hear that we have not provided you with a positive experience and we are happy to hear the representative you worked with was helpful. We would be happy to assist you with any concerns or questions, please do not hesitate to email us directly at resolutions@sunrun.com so we can escalate your experience. Thank you !

Oct. 25th, 2024

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Carol Willis-Holden West Palm Beach, FL

It honestly seemed like the most sensible option for getting solar panels. We checked several different companies and Sunrun made the most sense.

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Carlos! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 25th, 2024

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Verified Customer

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Rommel

Have been happy and satisfied with SunRun! Alexander H. is very helpful in any question I might have.

3 months ago

Reply from Sunrun

Your review brightened our day, Rommel! Thanks for taking the time to share your experience with Alexander! We're so happy you chose us as your solar provider.

Sep. 16th, 2024

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Verified Customer

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Josephine

Well my summer ended early this year. I got a very large electric bill for August and a regular bill for September. I guess 0 electric bills are over

3 months ago

Reply from Sunrun

Hello Josephine,

My name is Aulana, and I am part of the Social Media team here at Sunrun. I'm following up with you regarding the review you provided. In order to look into this further, can you please provide me with your service address?

Thank You,
Aulana

Sep. 14th, 2024

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Verified Customer

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Carol

Installation went smoothly, but customer service and billing are terrible. I'm frustrated with the high monthly costs and minimal savings from the solar system. Overall, I feel like I'm paying more than before and can't wait to switch providers.

3 months ago

Reply from Sunrun

Thank you for bringing this to our attention, Carol. Sincere apologies for not providing you with a positive experience. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.

Sep. 14th, 2024

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Verified Customer

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Harry

Installation was quick and smooth, but the customer service and billing are absolutely terrible. Fixing issues with the solar system has been a nightmare. I'm really frustrated and can't wait to switch providers. I hope they go out of business so I can leave them sooner.

3 months ago

Reply from Sunrun

Hello Harry,

My name is Aulana, and I am part of the Social Media team here at Sunrun. I'm following up with you regarding the review you provided, we definitely want to turn your experience around. Can you please provide me with your service address so we can locate your account and request an Expert to assist you?

Thank You,
Aulana

Sep. 14th, 2024

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Disgusted Customer

My original review is with the Better Business Bureau if you like to read it. I had multiple contacts with Sunrun. NOTHING isn't working properly, yet I'm paying my monthly payment. Sunrun staff have been at my house numerous times to fix the same item. Whether it was realigning the solar panels on the roof, hopefully my roof won't leak into the attic this winter. Sunrun or 3rd party came to enter the attic 6 times because something wasn't working properly, still isn't. They came 6 times to fix the electrical panel which still isn't working properly. They are coming back on October 8, 2024, because the coils are not working still, no savings yet from my electric company. The install was May 2025, apparently the go of system was July 25, 2024. What month are we in and nothing is communicating with each other, the solar is sending all energy to the Grid and not my home on the tesla app. I had to adjust my schedule numerous times for Sunrun to fix something, sometimes Sunrun wouldn't show up and if they did, it still wasn't fixed right. I have never been disappointed with a company like this. Plus no one knows how to communicate with each other. I had so many contact persons that stated only contact me, however someone else would contact me and state they will arrive Thursday to fix something and then my original contact person had no clue what was going on. The Fresno area needs to refocus and regroup the whole dynamics of the structure of the business. Very unprofessional and Zero customer service.

2 months ago

Reply from Sunrun

We are so sorry to hear about your experience and sincere apologies that your concerns have not been resolved yet. We want to help escalate your case and connect you with an Expert that can help get this resolved for you. We will be sending you a direct message for additional information, thank you!

Sep. 27th, 2024

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Verified Customer

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Sarah Walker

The sales representative was very professional and knowledgeable. It was a pleasant experience. Would highly recommend.

4 months ago

Reply from Sunrun

Your review brightened our day, Sarah!Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 15th, 2024

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Verified Customer

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Jennifer Deshazer

The team that is working with me to help not only better the environment but helping me every step of the way to my solar needs

4 months ago

Reply from Sunrun

This is awesome, Jennifer! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 10th, 2024

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Verified Customer

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Florence

I am extremely disappointed with the service I received from the person sent to help with my tax income. Despite numerous attempts to contact them, I have been left frustrated and unable to complete my tax return. The lack of response and assistance has been terrible, and I am at a loss for who to turn to for help. This experience has left me feeling unhappy and dissatisfied with the service provided.

5 months ago

Reply from Sunrun

Thank you for bringing this to our attention, Florence. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.

Jul. 23rd, 2024

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Khirvi Rigunay Antioch, CA

They are very diligent and efficient. They are knowledgeable and respectful of my property. They will communicate every detail of the stages of installing my solar to city inspection.

3 months ago

Reply from Sunrun

Thanks for your review, Khirvi! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 24th, 2024

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Verified Customer

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Anonymous

The customer service was satisfactory overall, but I did have to wait longer than expected to receive assistance. It would be great if they could improve their response time in order to better serve their customers.

7 months ago

Reply from Sunrun

Thank you for sharing your experience. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

May. 8th, 2024

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Verified Customer

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Demitrius

I was pleasantly surprised by the punctuality and efficiency of the service. It was incredibly fast and everything was done smoothly. I would highly recommend it.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Demitrius!

May. 8th, 2024

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Verified Customer

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Cidalia

The customer service experience with Sun Run was disappointing. While the installation team did a good job, there was confusion regarding the billing process. Initially told there would only be one bill after the second set of panels were installed, the customer now faces the inconvenience of managing two separate bills. This lack of clarity and unexpected financial burden has left a negative impression on the overall experience with Sun Run.

7 months ago

Reply from Sunrun

Thank you for bringing this to our attention, Cidalia. We'd be happy to look into this for you and we will be sending you a private message requesting additional account information so that we can assign a Specialist to assist you directly.

May. 8th, 2024

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Verified Customer

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Joseph

I rarely need the service, but when I do, they are always available and have installed it. The team is friendly, professional, and I am satisfied with their service overall.

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Joseph! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 8th, 2024

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Verified Customer

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Michael

Although I can't comment on the customer service, the overall experience went smoothly. However, the energy production seems lower than expected after 2 years, possibly due to a design flaw in the system.

7 months ago

Reply from Sunrun

Thank you for sharing your story, Michael. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

May. 8th, 2024

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Verified Customer

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Toni

I had a frustrating experience with the lack of follow-up calls from the company. While the installation process was satisfactory and the team did a good job cleaning up, there was an oversight in the design phase resulting in insufficient panels. As a result, I still have to pay my power bill every month, which is disappointing.

7 months ago

Reply from Sunrun

Thank you for reaching out to us, Toni. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!

May. 8th, 2024

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Verified Customer

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Ray ingalls Essex Junction, VT

The installation process was smooth, but I was disappointed with the slow response time when I reached out with questions or issues. It took a while for them to get back to me, which was frustrating.

7 months ago

Reply from Sunrun

Thank you for sharing your experience, Ray. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to escalate your concerns. Thank you for being apart of our Sunrun family!

May. 8th, 2024

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Verified Customer

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Enrique

I had a series of disappointing experiences over the past few months with the service. The technicians were polite but lacked knowledge about their work. They completed the task, but it was not up to par. Overall, I was left unsatisfied with the service provided.

7 months ago

Reply from Sunrun

We’re truly saddened to hear about the challenges you’ve encountered, Enrique. Your satisfaction matters to us, and we’re eager to better understand your situation. Please send your service address to resolutions@sunrun.com along with an overview of the specific issues you are having so we can help you further. Thanks!

May. 8th, 2024

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Verified Customer

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Carla

I was impressed with the responsiveness of the team, they were quick to address my needs. The service was fast and efficient, which I appreciated. Overall, I had a positive experience and would recommend them.

7 months ago

Reply from Sunrun

Your review brightened our day, Carla! Thanks for taking the time to share your experience! We are so happy to hear that our service was fast and efficient for you and we appreciate your positive feedback. Thanks!

May. 8th, 2024

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Verified Customer

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James

They are very knowledgeable and pleasant to deal with. We haven't proceeded with the installation yet, but discussions have been positive. Looking to expand due to high costs, but overall, a good company to work with.

7 months ago

Reply from Sunrun

We are so happy to hear that our representatives were able to address any questions or concerns you have about going solar. We look forward to having you as part of our Sunrun family. Thanks for taking the time to share this, James!

May. 8th, 2024

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Verified Customer

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Janice

I was initially unsure about the service, but it turned out to be better than I expected. The team did a thorough and efficient job, leaving everything clean. Overall, I was satisfied with their work.

7 months ago

Reply from Sunrun

Janice, we are happy to hear that you had such a great and seamless installation process. Thank you for helping us create a planet run by the sun!

May. 8th, 2024

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Verified Customer

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Bruce Saavedra

The field consultant Amber, was incredibly professional, very knowledgeable, very helpful and most of all extremely polite and personable. The packages they offer can accommodate just about anyone’s needs. I would highly recommend Sunrun if you are considering installing solar. You can’t possibly go wrong!

4 months ago

Reply from Sunrun

Bruce, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience working with Amber. Thank you for helping us create a planet run by the sun!

Aug. 8th, 2024

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DENNIS SERBA SR

I DO SHARE AND SHOW MY NEIGHBORS AND FEEL BAD FOR THOSE THAT HAVE INADEQUATE AND OLD TECH. PUT IN. AND SOME THAT HAVE HAD LOTS OF PROBLEMS. PRESENTLY WE HAD RANOVA AND SUN POWER GO OUT OF BUSINESS HERE THAT WERE BIG SUPPLIERS AND SELLERS, INSTALLERS, SO RECENTLY I HAVE A LOT OF PEOPLE ASKING, SO I SHOW THEM AND TELL MY EXPERIENCE.

4 months ago

Reply from Sunrun

Dennis, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 31st, 2024

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Verified Customer

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Rj Staves

I have not had to pay more than a $129 A month for my solar and that is a drop of over $300 I was Paying For electricity And I do not have to worry about Power outages due to broken lines or Someone saying we have to shut down power in areas to not Overtax the grid

4 months ago

Reply from Sunrun

Thanks for your review, Rj! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 31st, 2024

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Verified Customer

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Zachary A.

They did exactly what they said they were going to do, quickly and efficiently. My system was up and running within weeks, and past inspection not too long after that. For anybody looking to save money on their monthly electric bill, I cannot recommend SunRun highly enough.

4 months ago

Reply from Sunrun

Thanks for your review, Zachary! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 24th, 2024

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Verified Customer

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Jhon Gonzalez

The overall experience was great. The dollars on roof look great. The wiring and battery look great. There were some stucco holes patches that could have used more detail. The one part I disliked was the painting. It was rushed and does not look professional. There are places where the paint seems to have been done to cover up only.

5 months ago

Reply from Sunrun

We truly appreciate your feedback, Jhon. We are so sorry to hear that you are not satisfied with the painting and we'd be more than happy to speak with you further about your concerns. Please feel free to send a message to resolutions@sunrun.com. Thanks!

Jul. 20th, 2024

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Todd davis

For the years 2022 and now 2024, Sunrun solar is more expensive than pulling off the grid. We live in Az and Sunrun customers for 10 yrs, initially the system was fine. But as it ages and breakdowns occur, the responsiveness is extremely poor (no correspondence, months of delays in repair) . This is the second time our inverter has gone down during the summer months and currently at 3 months (April through June) and still waiting for repair. The Sunrun end of year true-up for shortages is about 66% less than what the local power company charges us for electricity. Over 10 yrs we are averaging a savings, but have lost money 2 of the last 3 years.

5 months ago

Reply from Sunrun

Thank you for reaching out to us, Todd. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please be on the lookout for a private message requesting additional account information. Once we verify your account we will be assigning a dedicated Expert to assist you further. Thanks!

Jul. 11th, 2024

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joseph iseri

5 months ago

Reply from Sunrun

Thanks for your review, Joseph! This is awesome! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 27th, 2024

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Verified Customer

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Donald

The technicians were able to quickly identify and fix the problem with our system, which turned out to be a faulty wire. They efficiently resolved the issue by using an alternate wire, and our system has been functioning perfectly ever since. The installation process for SunRun went smoothly, and I am satisfied with the outcome. Overall, I am pleased with the service provided by the technicians and the performance of the system.

11 months ago Edited January 10, 2024

Reply from Sunrun

We are thrilled to hear that we were able to repair your system, Donald! We're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 10th, 2024

Sunrun Reviews