Sunrun: Read 4,821 User Reviews From Real Homeowners

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Sabrina C San Diego, CA

Zaira’s recommendation. The company seems reliable and has trusty employees! Great group!

21 hours ago

Reply from Sunrun

Thanks for sharing this, Sabrina! We're happy to hear our team came across as reliable and trustworthy, and we appreciate the recommendation!

Sep. 15th, 2026

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Verified Customer

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Diane Witkowski Crownsville, Maryland

My cat ran away through the front door. But the workers were polite and diligent

2 weeks ago

Reply from Sunrun

Great to hear the workers were able to help with getting the cat, Diane! Thanks for sharing this!

Aug. 29th, 2026

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Verified Customer

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Thomas Ruth Las Vegas, Nevada

They’re very upfront completely customer oriented never have an issue.

2 weeks ago

Reply from Sunrun

Thanks for sharing this, Thomas! We're glad this has been a wonderful experience, and we really appreciate you being part of our Sunrun family!

Sep. 1st, 2026

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Verified Customer

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Reginald Talbert Azusa, California

Always consistent. Awesome company. A great referral program

2 weeks ago

Reply from Sunrun

We really appreciate the kind words, Reginald. It's great to hear you've had a wonderful experience, and we hope you enjoy the benefits for years to come. Thanks for choosing Sunrun!

Aug. 27th, 2026

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Verified Customer

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Jody Echols Euless, Texas

They are amazing group of people. Honest and dependable. Ty ms megan

2 weeks ago

Reply from Sunrun

Thank you for the kind words, Jody! We're glad you've had such a positive experience with our team and with Megan. We'll be sure to pass this along to her!

Aug. 27th, 2026

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Verified Customer

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Scott Feasey Markham, Ontario

Very pleasant to talk to and conversed in a professional manner

2 weeks ago

Reply from Sunrun

We appreciate you sharing this, Scott! We're glad our team was easy to talk to and that everyone you worked with was professional. Thanks for sharing!

Aug. 27th, 2026

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Verified Customer

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Claudia Cardona Houston, TX

Muy buenas compañía. Te ahorrar energía eléctrica y dinero también.

3 weeks ago

Reply from Sunrun

¡Gracias por compartirlo, Claudia! Nos alegra que tu sistema te esté ayudando a ahorrar y agradecemos que hayas elegido Sunrun.

Aug. 20th, 2026

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Verified Customer

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Joshua Sharpshair Marina, California

They help save money, and PG&E sucks and keeps raising prices.

4 weeks ago

Reply from Sunrun

We're glad to hear solar has helped you save, Joshua! Thank you for sharing your experience with us!

Aug. 20th, 2026

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Verified Customer

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Joleen Cross Smithtown, New York

This company is very informative, smooth installation, quick to respond 👌

4 weeks ago

Reply from Sunrun

Your review brightened our day, Joleen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 20th, 2026

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Verified Customer

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Shehraz Sarfraz-Sattar Fairfield, CA

They broke it down to me and explained it to me in a way that just made sense

4 weeks ago

Reply from Sunrun

This is awesome, Shehraz! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 20th, 2026

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Carol Pernice Lynbrook, NY

When Brian G. came tothe door I was skeptical. But my preconceptions and assumptions were wrong. I never thought to aske the multiple neighbors around me why they have these systems on their homes. Its no surprise the energy crisis is happening with technology advances outpacing new power plant developments. The aging infrastructure is result on my delivery charges being 70% of costs in NY. When Brian showed me the actual fees and sites that explain the funsing and programs it made sense. I talked to neighbors whom showed me their utiloity bills and SunRuns and from my current utility they are paying over 50% lower rate with SunRun. They and I have had no issues with performance, installation, app, or billing wuestions bc Brian has checked in periodically to review and explain the seasonal variations and app features. We've referred other homes and gotten SunRun bill credit as a result, Win WIN!

4 months ago

Reply from Sunrun

Thanks for your review, Carol! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 20th, 2026

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Vicente

I was referred by my cousin in 2023 to look into solar with Khelin, because she had only good things to say about her experience. From start to finish, the entire process was smooth, professional, and stress-free. Khelin took the time to explain everything clearly—how the system works, the expected savings, and what to expect during installation—so I always felt informed and confident in my decision. The installation itself was quick and efficient, and the team was respectful of my home and schedule. They handled all the permits and paperwork, which made things incredibly easy on my end. Since going solar, I’ve already seen a noticeable reduction in my energy bills. I also am grateful for having a Tesla battery that protected me from the many power outages. Every time I see the entire neighborhood go dark from power outages except for my home makes me feel very grateful. What really stood out was Khelin’s customer service. He was very responsive, patient, and genuinely cared about making sure I was satisfied every step of the way. I would definitely recommend Khelin to anyone considering going solar.

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, Vicente! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Brian

I had spoken with a lot of solar companies, but Bennett at Sun Run made me feel comfortable with my decision. He explained everything in a way I understood and communicated with me throughout the process. He was courteous, professional and I am very happy with my decision to go with Sun Run. Plus the installation team were really great. They were timely, professional and also good at communicating about when they would be coming and going and what they were doing. Plus they didnt leave a mess afterwards! Highly recommend! behind

9 months ago

Reply from Sunrun

Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with Bennett, and the services we provide. Thank you for helping us create a planet run by the sun!

Nov. 21st, 2025

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Verified Customer

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Alex R

I can’t say enough good things about working with Bennett. From day one, he made everything feel simple, clear, and stress-free. I felt genuinely cared for, not sold to, which is rare and refreshing. His professionalism and follow-through gave me total confidence every step of the way. The program delivered exactly what he promised and more. I’d recommend Bennett to anyone who wants an honest expert who actually puts people first.

9 months ago

Reply from Sunrun

Thank you so much for your kind words, Alex! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Bennett made you feel confident every step of the way. Thanks for being part of our Sunrun family!

Nov. 21st, 2025

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Verified Customer

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Claudia Londono

For a long time, even when Brian was just starting his career with Sunrun, what caught my attention most was his persistence in helping us install our solar panels. He was always willing to find an option that fit our budget and needs. Watching him grow and advance the way he has made me believe that Sunrun is a company that supports young people in becoming entrepreneurs and giving them opportunities to improve. Brian is an excellent salesperson, a great friend to his customers, and an important part of our family because we can count on him whenever we need him.

10 months ago Edited November 7, 2025

Reply from Sunrun

We're delighted to hear that your representative, Brian, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Nov. 8th, 2025

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Sandy Marcelino Kamuela, HI

Bryan F is the most talented person in the company. I can’t thank him enough for all his hard work and dedication.

1 week ago

Reply from Sunrun

We're thrilled you had a good experience, Sandy! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 9th, 2026

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Stanton Kaupu-Cabuag Kamuela, HI

Bryan made it seem like a no brainer to go with solar. I want to have backup if the power goes out too.

1 week ago

Reply from Sunrun

This is awesome, Stanton! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 9th, 2026

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Verified Customer

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Robyn Pomatto San Diego, California

They were very professional, and made me feel comfortable switching! They took time to explain everything to me multiple times. Their work was timely and efficient and everything they promised me , I received! It is amazing to not have to worry about my power going out when gas and electric company shut off the power for maintenance. And if there were ever a problem with my panels it’s comforting to know that I always have gas and electric as a back up. But I have saved so much money switching over to Sunrun! Best decision of my life! Megan and Cesar have become like family and even after all this time respond to my text messages if I have any questions. With this heat wave that we are experiencing, I expected my field to skyrocket due to me having seven fans going and two portable AC units. But to my surprise, my bill has only gone up four dollars. If you have any reservations about switching to Solar, I don’t! I waited for years to finally switch to Sunrun. And I’m glad I finally did!

2 weeks ago

Reply from Sunrun

We're thrilled you had a good experience, Robyn! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 3rd, 2026

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Verified Customer

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Luisa DaCosta Weare, New Hampshire

They did a good job of making everything work together like a team was a good experience

1 month ago

Reply from Sunrun

We appreciate you sharing this, Luisa! It's wonderful to hear that the team worked well together and made your experience a positive one.

Aug. 15th, 2026

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Verified Customer

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Suzanne Thomas Denver, Colorado

4 years in and have no complaints. Lowered my electric bill in summers by half or more

1 month ago

Reply from Sunrun

This is wonderful to hear, Suzanne! It's great to know you've enjoyed your system for the last four years and have lowered your electric bill by more than half! Thank you for trusting Sunrun with your home.

Aug. 15th, 2026

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Verified Customer

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Joan Gauntlett Westborough, Massachusetts

My electric bill was ridiculous..for years. I went with Sunrun an it has improved substantially.

1 month ago

Reply from Sunrun

This is wonderful to hear, Joan! We're really happy your electric bill has lowered significantly since going solar, and hope you enjoy the benefits for years to come!

Aug. 15th, 2026

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Verified Customer

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Cory Miglizzi Aurora, Colorado

Very happy with our solar system. It's amazing to me how much electricity they produce.

1 month ago

Reply from Sunrun

We're glad to hear you're happy with your system, Cory! It's great to know you're enjoying the energy it has produced. Thanks for sharing!

Aug. 11th, 2026

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Verified Customer

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Michael Constable Las Vegas, Nevada

Ryan is a good salesman but I also liked the idea of buying the Service and not the Equipment.

1 month ago

Reply from Sunrun

We really appreciate you sharing your thoughts, Michael! It's great to hear you've enjoyed our services and that Ryan has been there to help during this process. Thanks for choosing Sunrun as your trusted solar and battery provider!

Aug. 4th, 2026

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Verified Customer

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Laurence Edwards Thousand Oaks, CA

Great customer service . representative was professional , patient and well informed .

1 month ago

Reply from Sunrun

Thank you for sharing, Laurence! We're thrilled to hear your representative was there to help every step of the way and made this a good experience for you. Thanks for choosing Sunrun!

Aug. 1st, 2026

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Verified Customer

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Jorge Torres Perris, CA

We got a great deal at a great price. Love the freedom of running my AC without concerns.

1 month ago

Reply from Sunrun

Thanks for your review, Jorge! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 4th, 2026

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Verified Customer

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Karelin San Pablo, CA

Have more control over my house electricity, predictable cost, and help the environment

1 month ago Edited July 25, 2026

Reply from Sunrun

Karelin, thank you for sharing your experience! We're so glad your system is giving you greater control over your energy costs while helping the environment. Thanks for choosing Sunrun!

Jul. 25th, 2026

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Verified Customer

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Jacob Hackfeld San Diego, California

Good quality product, great customer service, and a helpful Refferal Team, especially Megan!

1 month ago

Reply from Sunrun

We truly appreciate your kind words, Jacob! It's wonderful to hear you've had a great experience with our products, customer service, and referral team. We'll be sure to share your shoutout with Megan. Thanks!

Jul. 25th, 2026

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Verified Customer

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Craig Laubenstein Atlanta, Georgia

7 years in now with Sunrun. Service has been excellent. And no electric bill forever for us.

1 month ago

Reply from Sunrun

This is incredible to hear, Craig! We're so happy to hear you've had excellent service and are still enjoying the benefits of your system. Thank you for being a valued Sunrun customer over the last seven years!

Jul. 25th, 2026

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Verified Customer

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Ian Clements Denver, Colorado

Always have been helpful when I need it and my solar system helps with the energy costs a lot.

1 month ago

Reply from Sunrun

We really appreciate your kind words, Ian! It's great to hear our team has been there whenever you needed support and that your system has helped lower your electric bill. Thanks for being part of our Sunrun family!

Jul. 24th, 2026

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Verified Customer

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Orson Poon Castro Valley, CA

Sunrun has a great team, sales representatives., skillfully installation workers.

1 month ago

Reply from Sunrun

Thank you for your kind words, Orson! We're thrilled to hear you had a great experience with our sales team and installation crew. We'll be sure to share your feedback with the team. Thanks!

Jul. 22nd, 2026

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Verified Customer

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Dinnah Moses Henderson, NV

I purchased my home and the solar panels from SunRun was already installed. The transfer was quick and painless.

1 month ago

Reply from Sunrun

Thanks for sharing this, Dinnah! We're happy to hear that the transition and transfer to Sunrun has been seamless. We really appreciate you sharing your experience with us!

Jul. 22nd, 2026

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Verified Customer

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Mitzie Pagan New Castle, Delaware

Never had a problem since we got them saving a lot on electric BTW this is gary her husband ty

1 month ago

Reply from Sunrun

Thank you for your wonderful review, Mitzie and Gary! It's great to know you're happy with your system and have seen significant savings on your electric bill. Thanks so much for sharing!

Jul. 22nd, 2026

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Verified Customer

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Tommy Abraham San Bernardino, California

They were the one I chose out of three because they were able to answer all my questions

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Tommy! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Nicola Parisi Sicklerville, NJ

It was a great experience… answered very question day or night! Kept me updated !

1 month ago

Reply from Sunrun

Thanks for your review, Nicola! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Seyyedesmaeil Hosseini Secaucus, New Jersey

When I bought my home, it came with an existing Sunrun solar system. I'll be honest - I wasn't sure what to expect taking over someone else's solar contract, but eight years later I can say it's been one of the best hidden perks of this house. The transfer process was handled professionally, and Sunrun made it easy to get the account set up in my name. Since then, the system has just quietly done its job year after year. Consistent performance, reliable energy production, and real savings on my electricity bills — month after month, year after year. What impresses me most is the longevity and reliability. Eight years in and the panels are still performing well. No major issues, no dramatic drops in output. For a system I didn't even choose myself, it has more than earned my trust. If you're buying a home with Sunrun already installed, don't be intimidated by the contract transfer - it's worth it. And if you're considering solar in general, the fact that these systems hold up this well over the long haul says a lot about the product.

2 months ago

Reply from Sunrun

Thanks for your review, Seyyedesmaeil! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Mike Casagrande Dana Point, CA

After evaluating multiple solar providers, I chose Sunrun because of their strong combination of expertise, product offerings, and customer support. One of the biggest differentiators was their exclusive Virtual Power Plant (VPP) program, which no other provider I spoke with was able to offer. This gave me additional value and long-term benefits beyond a traditional solar installation. Throughout the process, Sunrun demonstrated a deep understanding of system design, energy usage analysis, and right-sizing recommendations. Their team was transparent, responsive, and focused on finding the best solution for my specific needs rather than pushing a one-size-fits-all approach. Combined with competitive pricing, innovative programs, and excellent communication, Sunrun delivered a level of confidence and value that set them apart from the competition.

2 months ago

Reply from Sunrun

Your review brightened our day, Mike! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Denice Leslie

The SUNRUN team did an outstanding job of explaining the entire process from Beginning to end . And they were very helpful with any questions we had along the way . The sales rep was especially silly helpful going the second mile to help us log in to our energy app that tracks our usage and the amount of energy credits we have, calling and staying g in the line outside near our new power pack batteries in the unrelenting 2 digit heat. We definitely recommend SUNRUN! They can’t be beat for customer service as well as installation . They came, installed and left without any hassel for our daily routine.

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Denice! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Aug. 12th, 2025

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Verified Customer

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Carol Jacobs

I purchased my solar panels from Sunrun back in January 2016, and I couldn’t be happier with the decision. Over the years, my electric bill has been consistently low, and I’ve had zero issues with the system. The panels have worked flawlessly, and I haven’t had to worry about a thing. With energy costs rising all the time, I’m incredibly thankful I made this investment when I did. It’s been one of the smartest purchases I’ve ever made, both financially and environmentally. I highly recommend Sunrun to anyone considering solar energy—they made the process easy and stress-free, and the long-term benefits speak for themselves.

1 year ago Edited July 23, 2025

Reply from Sunrun

Carol, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Jul. 17th, 2025

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Verified Customer

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Felipe Vargas

Dear Sunrun Team, I am writing to express my absolute satisfaction with my recent solar installation and overall experience with Sunrun. From start to finish, my journey with you has been nothing short of five-star quality, and I couldn't be happier with the results. The sales process was incredibly smooth and informative. My representative was knowledgeable, patient, and thoroughly explained all my options without any pressure. I felt confident and well-informed every step of the way, which made the decision to go solar with Sunrun an easy one. When it came to the installation, your team truly impressed me. They were highly professional, efficient, and clearly experts at what they do. The crew was respectful of my property, worked cleanly, and completed the installation promptly. It was clear they took pride in their work, and the final setup looks fantastic. Even after the panels were installed, the customer service has remained exceptional. Any questions I've had were answered quickly and thoroughly, demonstrating your ongoing commitment to your customers. Most importantly, I'm already seeing the benefits of my new solar system. It's performing wonderfully, and I'm thrilled to be saving money while contributing to a more sustainable future. Thank you for an outstanding experience across the board. I wholeheartedly recommend Sunrun to anyone considering solar energy. Sincerely, Felipe A Vargas

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Felipe! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Jul. 8th, 2025

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Verified Customer

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Angel Zamora

I’m incredibly impressed with the level of service I received from Juan C. G. I reached out over the weekend, not expecting a quick response—but to my surprise, their team got back to me almost immediately! Not only was the service fast, but it was also exceptionally professional. The representative was courteous, knowledgeable, and resolved my solar panel needs efficiently without any hassle. It’s rare to find such dedication and responsiveness outside of regular business hours, and it truly made a difference. Thank you for going above and beyond—I’ll definitely be recommending your service to others!

1 year ago

Reply from Sunrun

We're delighted to hear that your representative, Juan, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Jul. 5th, 2025

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Verified Customer

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Arzu Delp

I couldn’t be happier with my experience with SunRun! Every single person I’ve interacted with—from the initial consultation to the installation crew and support staff—has been professional, knowledgeable, and genuinely courteous. The entire process was smooth and well-communicated. They took the time to answer all my questions thoroughly and made sure I was comfortable every step of the way. The installation was completed on schedule, and everything works beautifully. It’s clear that SunRun prioritizes customer service and quality work. I highly recommend them to anyone considering going solar—you’ll be in excellent hands!

1 year ago

Reply from Sunrun

Thanks for your review, Arzu! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Patricia Lewis

We’ve had several interactions with Ricky from Sunrun, and each one has only reinforced how fortunate we are to have worked with him. From the very beginning, Ricky has been professional, knowledgeable, and genuinely committed to helping us understand and benefit from solar energy. He takes time to explain everything clearly without pressure, always making sure we’re comfortable with every decision. His follow-through is exceptional — not only did he help us through the setup and installation process, but he’s remained available for questions and continued support even after everything was completed. What really sets Ricky apart is his honesty and integrity. You can tell he cares about his clients, and that kind of service is rare. We’ve already recommended him to friends and family, and we’ll continue to do so without hesitation. If you’re considering solar and want someone you can trust, Ricky Aburto is absolutely the person to call.

1 year ago

Reply from Sunrun

We're delighted to hear that your representative, Ricky, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

May. 30th, 2025

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Verified Customer

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Dawood Ali

A Sunrun rep rang my doorbell around a year and half ago. I heard their pitch but decided not to pursue it at that time. In mid-February a different rep approached me in Lowes. I was interested to know about more recent developments in solar power so I invited them to my home to talk. The person that came was Dominick Y. He was very pleasant to speak to, explained everything in detail and was able to respond to my technical questions as well. After discussion with my family, we decided to sign up within a week. Dominick helped me with the paperwork that I needed to review and sign. There were no "gotchas" in any of the fine print. The subsequent process went very smoothly over the next 2.5 months. Someone from Sunrun messaged me frequently with upcoming tasks that were going to happen, even if I didn't have to do anything personally. They took care of all the permits, follow up paperwork, and inspections. There were several people that messaged me over that time but they all acted as one unit with knowledge of what everyone else was doing. I only needed to be home on the actual installation day. The installation went smoothly as well. Dominick visited once during that day to check on things. They found an unexpected problem: our main electrical breaker was faulty. It was from when the house was built 37 years ago. They finished everything else within the time estimate they gave beforehand, leaving only the things that relied on a functional main breaker. They came back a few days later to replace the breaker (at no charge) and the remaining electrical work, around 30 minutes to complete. Around 2 weeks later, we got final approval flip the switch to connect it to the grid. I experienced no downsides throughout all of this. From a cost perspective, at worst we might pay the same as not having a solar system on the coldest Winter days, but I doubt that from what I've seen so far. We're already seeing a 50% reduction in electrical cost in month 1. At best, I expect a 75+% reduction during the height of summer in Chicagoland. Right now, 2pm in late Spring, we're generating 9.6 kW of solar power, using 1.6 kW and sending 8 kW back to the grid for future credit. It's a win-win all around.

1 year ago

Reply from Sunrun

Dawood, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

May. 10th, 2025

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Verified Customer

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Helen R Evans

Sunrun has been and still is the best investment in my home. During power cuts in the area i had full power. I chose to lease not buy as i know technology is changing all the time- for the better we hope! Sunrun has always stayed on top of everything to make sure my system is functioning properly and optimally always. Even though im paying my lease monthly - solar is saving me so much money on electricity! Friends of mine who listened to me got sunrun too and they are completely satisfied also. Daniel C is the person who explained my options - the best way to go about it all- he’s amazing Great team great service Thank you sunrun Thank u

1 year ago

Reply from Sunrun

Thanks for your review, Helen! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 30th, 2025

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Verified Customer

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Mary Russell

I have had Sunrun Solar Panels for several years now, and I could not be happier. I can feel the difference in how cool the house (a two-story house) is during the summer months, but my electric bill has dropped significantly. Pre-Sunrun, my electric bill, due to running the AC, was high. After speaking with a Sales Representative from Sunrun, who answered every question by explaining the process completely and clearly, I was sold. I was most impressed that they did not attempt to sell me more panels than necessary. In addition, during installation, the technicians were non-intrusive, quiet, and got the job done in a reasonable amount of time. After installing the solar panels, my home is always comfortable, and I'm surprised that I do not have to run my AC quite as much. Installing solar panels was a game-changer because my utility bill decreased. If you are considering installing solar panels, contact Sunrun first. Everyone from sales, installation, and customer service is available to assist. Honestly, I could not be happier with my decision to install panels with Sunrun.

1 year ago

Reply from Sunrun

Mary, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Apr. 30th, 2025

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Verified Customer

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Susan Weikert

Joshua J at Sunrun was great to work with in obtaining solar for my home. I had explored other options that were not working out and he worked with me to find a solution that fit my situation. He wasn’t pushy but was responsive when I needed answers. The teams that did the actual work got it done efficiently and they make sure you are satisfied with how everything is working before they take your money. I loved how Sunrun followed up better than I did on how my system was performing after it was installed!And the online billing makes it easy to see what you are accruing month to month. Very happy with Sunrun overall.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Susan! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Daniel Lieving

As I’m sure it is with most new customers, I was a bit apprehensive at first. The unknowns and the inaccurate information from other people did have me a bit worried. My first call to Sunrun changed most of that. They expertly laid out the entire process from installation to how it works with ComEd all the way down to how they make money also. I was rather impressed to say the least because what company gives you that much breakdown. After committing to the contract, we scheduled installation, and within a few weeks I had my first set of solar panels on the roof with no upfront out-of-pocket cost to me which is still hard for me to believe 😂 even after two years. I will admit it did take a bit longer for the panels to show up on my electric bill then I thought, but once the solar showed up on the bill, it completely wiped out my bill minus the delivery charge of $17 which I do pay on a monthly basis. The cool thing is, ComEd just sent me a refund for the entire amount that I sent them throughout the year. After having this system installed, I have now locked in my electricity cost for the next 25 years. I currently pay $135 a month for my system, which is a rather large system and you now know I have no cost with ComEd. We went the entire winter without insane electric costs for the first time ever and I have to say it is a really nice feeling knowing that I’m not gonna have a surprise $400 or $500 bill pop up. I am no longer worried about leaving lights on or fans running or cranking the heat and air-conditioning to the max. All in all I have had an incredibly positive experience throughout the process and would highly recommend having the Sunrun team do your install, you won’t regret it!!!

1 year ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Daniel! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Apr. 2nd, 2025

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Verified Customer

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Gabriele Libbey

It’s been four years since I first had my solar panels and whole house batteries installed by SunRun. It’s been a great experience and there have been no problems along the way. Clearly, we’ve had power outages, but we never knew about them until our utility called us to inform us that power has been restored. We never knew that there had been an outage. The company monitors our system 24/7 and we feel safe and secure knowing that we are contributing to the health of our planet, saving energy and are protected from power outages. I did a great deal of research before selecting SunRun and have never regretted my choice. I recommend them to anyone considering solar energy.

1 year ago

Reply from Sunrun

Hello, we are so thrilled about the 5 star review you left us, Gabriele! We were wondering if we had your permission to use it on our website? Please let us know if you'd be okay with that by sending an email to socialmedia@sunrun.com. Thanks!

Jan. 31st, 2025

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Verified Customer

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Carlos Quinones

I was curious about installing solar panels in the past, but after February of 2021 when most of Texas lost power for two weeks in that freak winter storm , I knew it was time for a change. It was not a question of IF I would lose power again but WHEN. NOE four years later the panels are a blessing that keeps paying. I lost count of how many times in four years we have lost power from a few minutes to several hours..... EXCEPT ME! MY battery back immediately kicks in and goes offline automatically when power is restored. At one point I was battery backup for two days straight. The great thing about the panels is that once the sun cones out my battery recharges and my usage is FREE!!!. I will not even mention that the hottest part of summer my bill went from $300.00 a month to $32.00 a month. In the winter when solar power is at a minimum, my all electric hone went from $375.00 a month to under $100.00. The cherry 🍒 on top happened when my panels cover half of my roof and insulate my house from the heat plus very little wear and tear on my shingles since the panels cover them.

1 year ago

Reply from Sunrun

Thanks for your review, Carlos! We're so happy to hear you're enjoying all the benefits of solar while saving money! Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 30th, 2025

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Verified Customer

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Zena Dell Lowe

Sunrun did an amazing job installing my solar panels, and having them has cut down on my LADWP bills. I wish I would have gotten the battery since a lot of my power usage is at night (and I have no way to store the energy so as to use it at night). But that’s not Sunrun’s fault. It’s mine. Sunrun is pretty good about following up with me to make sure everything is running efficiently, though they haven’t sent a representative to the house in person. Still, if anything seems to be out of whack, I’m confident they would be responsive to any requests for service. Fortunately, their panels are so good that I haven’t had any service needs yet. I’m happy with Sunrun.

1 year ago

Reply from Sunrun

Zena, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Jan. 28th, 2025

Sunrun Reviews