Sunrun: Read 4,243 User Reviews From Real Homeowners

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Verified Customer

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James Vaughn Sr

Before I had solar installed my electric bill was anywhere from $400 to $800 a month. Now I pay for the solar only. I was afraid of what I was getting my self into. Everything has been a positive experience.

10 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, James! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Aug. 27th, 2025

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Verified Customer

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Annelie Correia

Happy and satisfied with my Sunrun Solar System. Honest price was given at the time of sale. No problem with the system and service provided. Senior customer and very happy and satisfied.

10 months ago

Reply from Sunrun

Thanks so much for sharing, Annelie! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 27th, 2025

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Verified Customer

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Andrew Marhefka

My Edison bill was over a thousand dollars during the hot summer months. Now I pay $330 plus any overages with Edison. Would like a battery at some point but the solar array does its job and I generates over 60kwh.

10 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Andrew! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Aug. 27th, 2025

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Verified Customer

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John Silveira

Matthew Bizal is awesome. Sunrun is very lucky to have someone that has the integrity, humility and drive to give the best customer service he can and a great example of what I believe are Sunrun’s values.

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Paul Velasquez

Sunrun has always taken care of the system they installed in my home, everyone I have referred has always been happy with there system and all there employees have been a pleasure to work with thanks again.

11 months ago

Reply from Sunrun

This is awesome, Paul! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 12th, 2025

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Verified Customer

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Wendy Svenson

We set up our PPA with another company and then Sunrun installed our system. The installation took almost a year to complete and there was some damage to our roof tiles and rain gutters, which were both eventually repaired. Since that time, however, everything has been fine.

11 months ago

Reply from Sunrun

We truly appreciate you sharing your experience during the installation and are very sorry that there was damage to your tile and rain gutters. If there is anything you need assistance with, please don't hesitate to reach out. Thanks so much!

Jul. 31st, 2025

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Verified Customer

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Sarah Luna

Everyone I dealt with was courteous, helpful and efficient. The process went so smoothly. Even when I had misgivings about something, everyone made an effort to find the perfect solution.

11 months ago

Reply from Sunrun

We're thrilled you had a good experience, Sarah! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 30th, 2025

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Verified Customer

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Patrick Hartrick

Sun Run makes a quality product. My system had worked flawlessly since installation. They are also always available to answer any questions I might have. Excellent customer service!

11 months ago

Reply from Sunrun

Thanks so much for sharing, Patrick! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 30th, 2025

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Verified Customer

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Mike Terrell

SunRun has been providing reliable power to our home for years. The only drawback has been replacement of the optimizers, which have all been covered under warranty. Thanks SunRun!

11 months ago

Reply from Sunrun

Thanks for your review, Mike! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 26th, 2025

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Verified Customer

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Barbara Pieplow San Antonio, TX

Electric bill used to run $125 to $170, which probably doesn't seem like a lot but after having the panels installed my electric runs $60 to $70 and for someone living on a fixed income that's a lot. The crew installing the panels were fast and efficient. Thank you Sunrun.

2 weeks ago

Reply from Sunrun

Your feedback means so much to us, Barbara! We're thrilled your system has helped lower your electric bills from $170 to $70, that's great to hear! Thank you so much for sharing your experience with us.

Jul. 7th, 2026

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Verified Customer

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Steven Wells Englewood, Colorado

I have a Solar System installed by Sunrun. It works beautifully. I also have a Tesla backup battery installed by them as well. I have never had a minutes worth of trouble with it. It’s almost like I woke up one morning and was saving $300/ month in electrical bills. It’s fabulous.

2 weeks ago

Reply from Sunrun

This is incredible to hear, Steven! We're thrilled to hear your system and battery have been performing so well and have been helping you save up to $300 a month on your electric bills. Thank you for your support and for choosing Sunrun!

Jul. 7th, 2026

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Verified Customer

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Linda Mardel Tempe, Arizona

We had a good experience with Sun Run in 2014, so when we had the opportunity to lease more panels in 2023, we were excited to take advantage of the new rules that allow homeowners to produce 100% + of the energy we use. Installation was smooth and we now have a negative electric bill.

1 month ago

Reply from Sunrun

Thanks for your review, Linda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Christale Gray Knox, Indiana

The salesman was very professional, kind, and knowledgeable. I’ve had other companies try to explain the process of getting Solar panels and always were left confused about how they work and if they would benefit me. But, Sunrun was easy to work with and made me feel better about Solar panels and the benefits they provide.

1 month ago

Reply from Sunrun

Thanks for your review, Christale! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Jeremy Poch Plainfield, Illinois

The solar panels that were installed have saved us about $500 on average for the last 3 years. The installation was seamless and the monthly lease of the equipment is affordable. I am so glad that we chose to install the solar panels.

1 month ago

Reply from Sunrun

Thanks for your review, Jeremy! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Charles Josey San Francisco, California

Amazing service and easy savings! I definitely recommend

1 month ago

Reply from Sunrun

Thanks for your review, Charles! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Nathaniel Buffum Natick, Massachusetts

Knowledgeable team and dependable savings

1 month ago

Reply from Sunrun

Thanks for your review, Nathaniel! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Warren Hickory Hills, Illinois

Overall amazing service! Works as promised

1 month ago

Reply from Sunrun

This is awesome, Warren! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Corbett Francis Dornsife, Pennsylvania

Very good employees. Excellent service !

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Corbett!

Jun. 23rd, 2026

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Verified Customer

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Jamie Schmader San Francisco, California

They answered my questions the very best.

1 month ago

Reply from Sunrun

This is awesome, Jamie! Your positive feedback is like a ray of sunshine to us, and we're so happy we could answer your questions!

Jun. 23rd, 2026

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Verified Customer

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Melvin K. Budd, Illinois

Tia T. just that simple. A real pro ,

1 month ago Edited June 21, 2026

Reply from Sunrun

We're thrilled you had a good experience, Melvin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2026

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Verified Customer

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Julie Borgatti Mattapoisett, MA

It was recommended through my son who works with Anthony

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 16th, 2026

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Verified Customer

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Jan Melendez New Bedford, Massachusetts

They were really professional and they were great

1 month ago

Reply from Sunrun

Thanks for your kind review, Jan! It's great to know you're happy with our services and have had no issues. Thank you for choosing Sunrun!

Jun. 13th, 2026

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Verified Customer

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Angelica Horst Sacramento, CA

I chose it to become more sustainable and because of Pia

1 month ago Edited June 21, 2026

Reply from Sunrun

Thank you for sharing your experience, Angelica! We truly appreciate your support and are grateful you chose Sunrun for your home. Thanks for being part of our Sunrun family!

Jun. 12th, 2026

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Verified Customer

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Edwin Smith Bradley, IL

To save on electric bills, they are way too high

1 month ago

Reply from Sunrun

It's great to hear you're saving money by switching to solar! Thank you so much for your review, Edwin!

Jun. 12th, 2026

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Verified Customer

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Shuyi Li Irvine, California

It’s convenient and the service is good, we like it

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Shuyi!

Jun. 9th, 2026

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Verified Customer

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Margarita Lopez San Antonio, Texas

The people that came to my door were excellent

1 month ago

Reply from Sunrun

We really appreciate you sharing this, Margarita Lopez! It's great to hear you had such a positive experience with the representatives who came to your door. Thanks!

Jun. 2nd, 2026

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Verified Customer

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Devin Holt San Bernardino, California

Professional company that does quick and quality work.

1 month ago

Reply from Sunrun

Thank you for your kind words, Devin! It's great to hear you're extremely happy with how your project turned out and appreciate you taking the time to share!

Jun. 2nd, 2026

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Verified Customer

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Linda Aipa Waianae, HI

All staff is friendly and patient, and helpful

1 month ago

Reply from Sunrun

Thank you for taking the time to share your experience, Linda! It's wonderful to hear you found our staff knowledgeable and helpful during this process. We appreciate you sharing this with us!

May. 29th, 2026

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Verified Customer

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Cynthia Morse Windsor, Connecticut

Straight forward easy to understand information and cost.

1 month ago

Reply from Sunrun

This is great to hear, Cynthia! We're glad that the process was straightforward and easy to understand. Thank you for taking the time to share your experience!

Jun. 2nd, 2026

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Verified Customer

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Charles Griffin Broomfield, CO

Like the way Sunrun took care of aspects

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

May. 27th, 2026

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Verified Customer

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Jack Gong Dallas, Texas

The peoples are know what they are doing. I love Sunrun.

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

May. 27th, 2026

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Verified Customer

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Elena Fondacaro Valley Springs, California

Best company and customer service with troubleshooting

1 month ago

Reply from Sunrun

Elena, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Stacey Mead Chico, CA

Great service and personalized set up with prompt responses

1 month ago

Reply from Sunrun

Thanks for your review, Stacey! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Ehrgott Brandon

I’ve had the most wonderful experience working with Lalo and his team at SunRun. The rest of the team was equally professional and easy to work with during the installation and activation process. They kept me informed during the entire process. They even worked out a deal for my new roof.

3 months ago

Reply from Sunrun

Thank you so much for your kind words, Ehrgott! We're thrilled to hear you had such a wonderful experience working with Lalo and the team. It's great to know that you were always kept informed from start to finish.

Mar. 24th, 2026

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Alex Nguyen

After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.

6 months ago

Reply from Sunrun

Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.

Jan. 6th, 2026

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Luis Idrobo

Robert is truly a solar CONSULTANT. He asked us questions to understand what we really needed and then offered a solution that I'd never even considered with Solar, Battery and a new cool panel. I had talked with other solar companies and none even came close to a total solution. Now I pay $10/mo on my electric bill, always have power even when my neighbors don't and I charge my electric car for free! Can't beat the solution that Robert and Sunrun put together.

7 months ago

Reply from Sunrun

Luis, thank you so much for sharing your experience. We're thrilled to hear that switching to solar has helped you save money and reduce your electric bill to $10 a month! It's wonderful to know that your system is delivering such great results. Thanks!

Dec. 19th, 2025

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Verified Customer

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Carman Thompson

I was treated with up most respect and kept in the loop on everything that was going on. Any questions I had were answered asap. The office people were amazing and the field crews were professional and very respectful of everything they did !! I would recommend Sunrun to everyone that asks me hands down !

1 year ago

Reply from Sunrun

Thanks for your review, Carman! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Omy Ronquillo

From the time I received my quote to the permitting process and the actual installation, it was all a smooth process. What held the process up was the permitting process of the city of Fremont. All in all, I am a happy customer.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Omy! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jul. 18th, 2025

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Verified Customer

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Les Hugie

We have owned our solar from Sunrun for around 5 years. What a great investment this was! We opted to purchase our solar panels outright, which will add to the value of our home when we sell it later this year. Never have had a single issue, and our monthly energy bill averages around $20. Great company to work with.

1 year ago

Reply from Sunrun

Les, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 9th, 2025

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Verified Customer

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Khoa Tran

I have wonderful experience with sale representative and project manager who helped me to overcome thousands of hurdles during the whole process. Sunrun is very competitive and very reliable. I appreciate all the job done from Sunrun. I highly recommend Sunrun to whom are planning to get solar systems

1 year ago

Reply from Sunrun

We greatly appreciate your positive feedback, Khoa! It warms our hearts to know that your sales representative and project manager played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Jul. 5th, 2025

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Verified Customer

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Ana M Hurtado

Excellent service, the sales agent informed us very well about how everything was going to work, how much energy we were going to save. Their customer service is excellent, with prompt attention to any questions you might have.

1 year ago

Reply from Sunrun

Ana, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

Jul. 3rd, 2025

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William York

Getting solar is one of the best decisions of my life! As I have gotten older and on a fixed income man in the savings are just a lifesaver. The service from SunRun has been extremely good. I’ve only had one glitch in the whole time, I’ve had my service and that was fixed almost immediately so I have no complaints whatsoever..

1 year ago

Reply from Sunrun

William, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 3rd, 2025

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Verified Customer

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John

We are very pleased with the installtion and operation of our Sunrun solar panel system and battery. The Tesla phone app that lets us see the energy generated by the panels, stored by the battery and used by our home is an outstanding way to track our energy consumption and consider ways to reduce it.

1 year ago

Reply from Sunrun

Your review brightened our day, John! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 11th, 2025

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Verified Customer

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Kevin G.

Jameson was prompt and professional. He asked question about what I needed, analyzed my home, roof, elec bill and presented options to meet my needs. Although I elected to have my roof fixed before installing solar panels I hope to have Sun run provide them in the future.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Kevin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Kyle Harder

My experience with Sunrun has been very good so far. The process from start to finish was well planned. The system has been operating for 5 months and summer is here. We are meeting our power production goals. All Sunrun representatives and contractors were great to work with and very professional.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Kyle! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jun. 6th, 2025

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Verified Customer

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Robert Ramirez

I’m very happy with my son run panels since upgrading my panels. I have not paid an electric bill and two years.. two years ago, they replaced the broken panel that I had at no charge. The Customer Service checks in with me every so often to make sure that I’m happy.

1 year ago

Reply from Sunrun

Thanks for your review, Robert! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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oscar vazquez

Great installation experience, and excellent relationship with Andrew my representative. No hidden cost, and amazing customer service. The system works perfectly and even better than I ever expected, especially with the battery backup. I referred Sunrun to all my clients and tell them about my great experience.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Oscar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 30th, 2025

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Verified Customer

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Michael King

The entire process was good from start to finish. Everyone was polite and professional. There was an electrixal issue that occurred and it was handled quickly and appropriately. When I walk past our electric meter and see that it's running in reverse and our electric bill is under $20.00 I'm beyond pleased.

1 year ago

Reply from Sunrun

Thanks for your review, Michael ! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

May. 12th, 2025

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Verified Customer

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John P.

Madz and the Sunrun team were excellent to work with. They were in constant communication with me through the entire process, and completed the installation within the time scheduled. The Sunrun team also worked with local agencies on approvals and finalizing my hook-up the grid. A++ service

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, John! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider

May. 10th, 2025

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Verified Customer

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Langdon Ngo

Christian and team were great to work with! The process was seamless and easy, and the SunRun team set the right expectations in terms of timing especially dealing with PG&E and the city. I would definitely recommend the SunRun team for your solar needs!

1 year ago

Reply from Sunrun

Thanks for your review, Langdon! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 7th, 2025

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