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Sunrun Reviews

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9.9

Overall Score

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Carol Anderson Pearson

After a false start of the electric box not connected we have since benefited from the lower electric bill. We also belong to a program I. California which has paid us for contributing to the grid. Also Ethan from the call center walked me through getting the rewards.

7 months ago

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Reply from Sunrun

Thanks for your review, Carol! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Feb. 17th, 2026

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Daisey Captain Cook, HI

I wanted to try something other than Hawaiian Electric. Also lower my bill

4 days ago

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Reply from Sunrun

Thanks for sharing this, Daisey! We're glad solar has been able to help lower your electric bill in Hawaii during those hot months. Thanks for trusting America's number one solar and storage provider!

Sep. 15th, 2026

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Eric Bistline Phoenix, Arizona

Great energy cost saver. Great monitoring program

2 weeks ago

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Reply from Sunrun

Thank you for sharing, Eric! We're glad you're seeing the benefits of your system and hope you continue to enjoy them for many years to come!

Aug. 29th, 2026

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Aida Claudio Bayamón, Puerto Rico

So far I’m glad for my system, I am really enjoying it!!!

2 weeks ago

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Reply from Sunrun

This is great to hear, Aida! We're thrilled you're enjoying your system and have had a good experience with everything!

Aug. 29th, 2026

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Philip Williams Corona, CA

SunRun was great to work with and has a great reputation

2 weeks ago

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Reply from Sunrun

Thanks for your kind words, Phillip! We're glad you had a great experience and that everything has been running smoothly for you.

Sep. 1st, 2026

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Angela Bearden Chicago, Illinois

A family member recommended Karim and Te

2 weeks ago

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Reply from Sunrun

Thanks for sharing, Angela! We're thrilled to hear you were recommended to Karim and Te and hope you've enjoyed working with them!

Sep. 1st, 2026

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Dennis Devivo Southampton Township, New Jersey

Sunrun seemed to me to be a reputable company.

2 weeks ago

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Reply from Sunrun

Thank you for sharing, Dennis! We're thrilled to hear you're happy with our services and that you've had a good experience with us.

Aug. 27th, 2026

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steven Hickory Hills, Illinois

A friend recommended Sunrun with high praise.

3 weeks ago

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Reply from Sunrun

Thanks for letting us know, Steven! Glad to hear your friend recommended Sunrun to help lower your electric bills. Please don't hesitate to reach out if you have questions!

Sep. 1st, 2026

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Daniel Filice Los Angeles, California

Actually, SunRun chose us. A door-to-door salesman showed me my electricity usage, which during the summer with A/C, was frightening. Under the current rebates to promote solar energy, the cost of installing solar panels was Zero. Now, instead of paying $500+ to my City during hot summer months to enjoy A/C, I pay a fraction of that to SunRun that I gladly pay. The installation process was quick, clean and unobtrusive. I had a SunRun rep always in contact with me answering my questions. Personally I was against solar panels, but now after a year of usage, I should have done solar years ago.

3 weeks ago

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Reply from Sunrun

Thanks for your review, Daniel! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 2nd, 2026

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Jackie Sun Kalaoa, Hawaii

Great customer service good products and saves money

3 weeks ago

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Reply from Sunrun

Thank you for your kind words, Jackie! We're thrilled to hear you're seeing significant savings and have had a good experience with our services. Thanks for sharing!

Sep. 1st, 2026

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Jeffrey Elkin Newark, New Jersey

Customer Review Video

3 weeks ago

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Reply from Sunrun

Thanks for the kind words, Jeffrey! We're happy to hear our team was easy to work with and easy to get results from. Thanks for sharing!

Aug. 15th, 2026

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Josefina De Jesus New York, New York

Excellent Rep appreciated teir explanation of the system

3 weeks ago

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Reply from Sunrun

Thanks for your kind words, Josefina! We're glad your representative took the time to explain our services and helped make things easy to understand.

Sep. 1st, 2026

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Vanessa Pizarro La Jolla, California

Best decision ever. Great customer service.

3 weeks ago

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Reply from Sunrun

Thank you for the kind words, Vanessa! We're happy to hear you've had such a positive experience, and we appreciate you choosing Sunrun!

Aug. 22nd, 2026

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Cynthia Decoteau Westborough, Massachusetts

I received a good price with no increase for 25 years.

3 weeks ago

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Reply from Sunrun

Thank you for sharing, Cynthia! Glad you were able to lock in a good rate and have predictable energy costs!

Aug. 22nd, 2026

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Barbara Ruiz Fontana, California

Sunrun was provided by the builder for our development.

4 weeks ago

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Reply from Sunrun

Thank you for sharing, Barbara! We appreciate you taking the time share this with us!

Aug. 20th, 2026

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Rebecca Andrews New York, New York

You saved me money on my electricity bill

4 weeks ago

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Reply from Sunrun

We're glad to hear your system has helped lower your electric bill, Rebecca! Thanks for sharing your experience with us!

Aug. 20th, 2026

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Marissa Barbero Valley Springs, California

We were referred to Sunrun and we couldn’t be happier.

4 weeks ago

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Reply from Sunrun

Thank you for sharing, Marissa. We're happy that a recommendation led you to Sunrun and that you've had such a wonderful experience with us!

Aug. 20th, 2026

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Dewey Thoner Chicago, Illinois

Upgraded home and energy independence goals reached

4 weeks ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 20th, 2026

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Mohammad Alwan Burbank, IL

Good professional company very easy to talk to

4 weeks ago

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Reply from Sunrun

This is awesome, Mohammad! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 20th, 2026

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Jonathan Tovar San Bernardino, CA

I chose to work with Sunrun because I approved of the customer reviews that I had read online. Yes, many reviews complain about poor post-installation customer support and long repair times. However, Sunrun representatives were able to provide immediate communication and service during the initial phases to gauge whether I were a candidate for the Sunrun solar program. A representative for Sunrun had approached me while I was shopping at Home Depot and was able to schedule a consultation that same day with an amicable young representative. That kind of immediacy was a giant green flag.

4 months ago

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Reply from Sunrun

Jonathan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

May. 7th, 2026

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Ayaka Pittman

We had a great experience working with Khelin. He was very professional, and his explanations about the solar panel system were clear and thorough, which made the whole process easy to understand. He took the time to answer all of our questions and made us feel comfortable moving forward. We really appreciate his support and would highly recommend him to anyone considering solar.

5 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Ayaka ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2026

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Patricia Gonzalez

I got solar with Khelin at Sunrun since 2023 with a Tesla battery. It's been a great experience from the time I signed up until now. Every year I get power outages, especially during the hot summer heat. The battery has protected me from many power outages since then. I am also enjoying my electricity savings with my solar leasing program. I referred my families to go solar with Khelin as well. They also had wonderful experiences, saving money and protection from the many power outages. I would recommend Khelin Young to anyone who wants a great experience going solar.

5 months ago

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Reply from Sunrun

This is awesome, Patricia! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Syed Habeeb

Working with Sunrun was a smooth experience from start to finish. The team was professional, responsive, and clear in their communication. They explained everything in a way that actually made sense, and there were no surprises along the way. The installation itself was completed within one day, which was impressive. Overall, the process felt efficient, organized, and easy to go through.

5 months ago

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Reply from Sunrun

Thank you so much for sharing this, Syed! Glad everything went smoothly and that you felt informed every step of the way. Thanks for being part of our Sunrun family!

Apr. 9th, 2026

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Juan Guinto

Austin was able to explain the system and the process in a way I was able to understand and see the savings. He wasn't only able to save me money but also showed me how he could get extra equipment which convinced me to work with Sunrun.

8 months ago

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Reply from Sunrun

Thank you so much for your kind words, Juan! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!

Dec. 19th, 2025

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Juan (John) D. Rangel

Meeting and working closely with Austin M. permitted me to decide to go with Sunrun. We had interviewed many different companies, but the professionalism proved clearly we want the backing of a well established Solar company.

9 months ago Edited January 6, 2026

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Reply from Sunrun

Thank you for taking the time to share your experience, John! We're so glad to hear that our communication throughout the process helped you feel informed and confident every step of the way. We appreciate your feedback!

Dec. 16th, 2025

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Lela

Mr. Gabriel Valdez— He exhibited professionalism, care, attentiveness, and commendable character. All the aspects I requested were considered meticulously. The work was executed to a high standard, efficiently and professionally, including the installation, ensuring my complete peace of mind. THANK YOU MR. VALDEZ

10 months ago

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Reply from Sunrun

We greatly appreciate your positive feedback, Lela! It warms our hearts to know that Gabriel played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Nov. 8th, 2025

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Jon Alessandrini

Working with Brian through the entire process to get everything that was a concern to me answered and covered with my solar system was a breeze. His knowledge in the area is refreshing to see and he also has a great team of people who he works closely with that were able to answer any random questions that came up during the process.

11 months ago

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Reply from Sunrun

We're delighted to hear that your representative, Brian, was a huge help with learning more about going solar and was able to answer any questions you had. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Oct. 25th, 2025

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Declan Murphy

Really loved my experience with Sun Run. Starting with Sun Run Associate. He was always around to help me understand the process. Installers were punctual , friendly and respectful. I was amazed how fast the whole process went.

11 months ago

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Reply from Sunrun

Thank you for sharing your experience, Declan! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Sep. 27th, 2025

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Karthik Ram

Really streamlined process of ordering and installing the panels, Teddy Smith was the salesperson. Sunrun spoke with the utility company on my behalf after design was completed as well for permits. I also had a Costco shopper card as a perk for signing up via Costco. Would recommend

11 months ago

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Reply from Sunrun

Karthik, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

Sep. 25th, 2025

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Jared Kiselica

Absolutely fantastic experience with sunrun can't say enough good things about the customer service they kept me informed at every step from scheduling installation the system is working perfectly and I'm thrilled with my decision to go solar with sunrun

11 months ago

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Reply from Sunrun

Thank you for taking the time to share your experience with us, Jared! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Sep. 25th, 2025

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Jeffery Odell

The entire process from signing docs to today has been seamless with SunRun. The permitting and approval were efficient and our system has performed flawlessly. Excellent customer support! We have had zero problems with our system.

11 months ago

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Reply from Sunrun

Thanks so much for sharing, Jeffery! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Sep. 25th, 2025

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Robert Nicol Arlington, Texas

We are seeing more and more of the problems created by global warming. It is so important that each of us take steps now to protect our world for our children and grandchildren by being environmentally clean. Sunrun was listed at Costco as a possible choice. We started renting our solar panels from Sunrun 3 years ago and have been very pleased with the company. They have readily answered our questions. They have given us free months when we powered extra energy. We feel secure that Sunrun will be here to fix or replace our panels if terrible weather were to damage them. When I hear what other families are paying for electricity in these 35 days over 100 degrees in Texas I feel thankful we bought from Sunrun when we did. Thank you Jane Nicol

2 weeks ago

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Reply from Sunrun

This is awesome, Jane and Robert! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 3rd, 2026

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Robert Gonzales Reno, Nevada

Sunrun has been great to work with. The solar system they provided is working very well, and I’ve been very happy with the results. Their team is professional, knowledgeable, easy to reach, and they do a great job communicating throughout the process. One of the things I’ve really appreciated is their referral program. I’ve already earned a good amount of money simply by referring other people, which has been a great bonus. Overall, I’ve had a very positive experience with Sunrun and would definitely recommend them to anyone considering solar.

2 weeks ago

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Reply from Sunrun

We're thrilled you had a good experience, Robert! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 3rd, 2026

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James Callery Chantilly, Virginia

Sunrun and all of the staff, I has delt with have been great 👍

1 month ago

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Reply from Sunrun

Thank you for your kind words, James! We're glad you've had a positive experience with our team and appreciate you sharing this with us!

Aug. 25th, 2026

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Robert Files Tempe, Arizona

You were quick to respnd to my and provided anser to my proble

1 month ago

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Reply from Sunrun

This is great to hear, Robert! We're thrilled our team was quick to respond and able to resolve the issue you were having. Thanks so much for sharing!

Aug. 15th, 2026

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Magda Menendez San Bernardino, California

I choose Sunrun so I could have independence from the utility.

1 month ago Edited August 15, 2026

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Reply from Sunrun

Thanks for choosing Sunrun, Magda! We love that you chose us to gain more energy independence and appreciate you sharing this!

Aug. 15th, 2026

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John Pane Rocklin, California

Save money on my energy bills that’s why I put the panels on the house

1 month ago

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Reply from Sunrun

We're thrilled to hear you're happy with your system and that you've seen significant savings since going solar. Thanks for choosing Sunrun, John!

Aug. 15th, 2026

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Maisa Lahham Los Angeles, California

Thank you Sunrun, love the savings, service, and professionalism.

1 month ago

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Reply from Sunrun

Thank you for your incredible review, Maisa! Glad to hear you're happy with our services and that you're enjoying the savings!

Aug. 15th, 2026

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Madeleine Ong Veloso Victorville, CA

Heard good reviews on Sunrun . Sales agent was very informative

1 month ago

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Reply from Sunrun

We appreciate your 5-star review and are glad to hear you had good interactions with our sales representatives!

Aug. 15th, 2026

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Dheeraj Fresno, California

Very professional and reliable staff with clear communication

1 month ago

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Reply from Sunrun

Thanks for the kind words, Dheeraj! We're glad to hear our team has been easy to work with and has been there to support you through this process. Thanks for your review!

Aug. 15th, 2026

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Jay Smith New York, New York

I was tired of the constant high prices of the electric comp.

1 month ago

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Reply from Sunrun

We hear you, Jay! We're glad you decided to make the switch to solar and appreciate you choosing Sunrun!

Aug. 15th, 2026

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Jose Lechuga Palm Desert, CA

Great service, quality parts and specially they always available

1 month ago

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Reply from Sunrun

We appreciate you sharing this and are glad you're enjoying your experience with Sunrun. Thanks for your review, Jose!

Aug. 15th, 2026

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Mai Thi Doan San Diego, California

Sola system from Sunrun work is great and save me a lot of money.

1 month ago

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Reply from Sunrun

We love to hear this, Mai! We're so glad your system is working well and helping you save money!

Aug. 15th, 2026

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Arshad Jawad Southampton Township, New Jersey

Reliable service and good customer support. Friendly and supportive

1 month ago

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Reply from Sunrun

Thank you for your kind words, Arshad! We're happy to hear you're enjoying our service and felt supported every step of the way. Thanks for going with Sunrun!

Aug. 15th, 2026

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Cordell Jones Polo, Illinois

Installation was easy, no problems after, saved a lot of money

1 month ago

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Reply from Sunrun

We love hearing this, Cordell! We're happy the installation went smoothly and that you're enjoying the savings. Thanks for sharing your experience with us!

Aug. 8th, 2026

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Michael Vos Orange, California

Lyla was a great salesperson and overall company reputation and reviews

1 month ago

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Reply from Sunrun

Thank you so much, Michael! We're glad Lyla made such a great impression and provided a positive experience for you. We really appreciate your kind words!

Aug. 8th, 2026

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Jason Aufiero Foxborough, Massachusetts

Very organized and the process was super quick and efficient

1 month ago

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Reply from Sunrun

We're thrilled you had a good experience, Jason! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Karen Sartoris Los Angeles, California

The company has been around for a while and we felt safe dealing with them.

1 month ago

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Reply from Sunrun

We're thrilled you had a good experience, Karen! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Pamela Oesterreich Wallingford, Connecticut

Good reputation, they did a fantastic job installing the solar onto my house!!

1 month ago

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Reply from Sunrun

This is awesome, Pamela! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 11th, 2026

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Anatilde Nunez Keyport, New Jersey

I can say this was the best choice. I am really happy with this decision.

1 month ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Anatilde !

Aug. 11th, 2026

@endstack