Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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Gregory Maxwell Budd, Illinois

I am very happy with my solar panels, the savings is unmatched ! When I didn't have total understanding how solar works, Sunrun took the time to explain.

6 months ago

Reply from Sunrun

Gregory, we're so glad to hear you're enjoying the savings and that you've enjoyed having your system. Thank you for taking the time to share your experience!

May. 5th, 2026

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Verified Customer

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Christine Miceli Los Angeles, California

The team was efficient and informative and helped me through every step. The customer service was top notch. Everyone super friendly. The system is awesome.

6 months ago

Reply from Sunrun

Thank you so much for your review, Christine! We're really happy to hear our team was informative and there for you every step of the way. It's great that you're enjoying our services and system. We appreciate you choosing Sunrun as your trusted solar and battery provider. Thanks!

Apr. 24th, 2026

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Verified Customer

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Enjon Angelo

I like the options that Sunrun presented. Customer service has been good. I especially can count on Willow to return calls and the time and effort she spends on my behalf.

6 months ago

Reply from Sunrun

We really appreciate you sharing this, Enjon! It's great to hear Willow was responsive and ensured she followed up throughout the process. Thank you so much for your review!

Apr. 18th, 2026

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Verified Customer

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Lynn Sato

Kota took time to review my agreement and explained everything. NO OTHER SUNRUN agent did that! AND he keeps following up to make sure my system is up to par!

7 months ago

Reply from Sunrun

We're really happy to hear Kota took the time to review your agreement and explained everything in detail. It's really great that he has continued to follow up with you even to this day. Thanks, Lynn!

Apr. 17th, 2026

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Verified Customer

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Jorge Saenz

Great customer service. Fast and easy installation with do hiccups. Seeing my energy savings even in winter months. Can't wait do summer to arrive. Highly recommend.

7 months ago

Reply from Sunrun

Thanks so much, Jorge! We're really glad to hear everything went smoothly and that you're already seeing savings! We're excited for you to see the full benefits this summer!

Apr. 17th, 2026

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Verified Customer

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Gary Strawbridge

I like being able to monitor in real time. After a few issues with startup and one panel not working it is valuable tool.happy with its performance, thanks

7 months ago

Reply from Sunrun

Thank you for sharing, Gary! It's great to hear that you're enjoying the app and being able to monitor your system in real time. Happy to hear everything has been running smoothly!

Apr. 14th, 2026

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Verified Customer

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Julie Yuan

1. Longevity. 2. At least 5+ years of experience. 3. Good review., A+ on BBB 4. Handle permitting and monitoring 5. Partnered with COSTCO. 6. Non-pushing salesperson.

7 months ago

Reply from Sunrun

Thank you so much for your raving review, Julie! We're thrilled to hear you've had such a great experience with us and that you continue to enjoy the benefits of solar for years to come!

Apr. 14th, 2026

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Verified Customer

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Julie Gardner

I wanted a well established company that had ready resources. Plus Barbara Neal made a very impressive impression on us. We immediately trusted her knowledge and sincerity.

7 months ago

Reply from Sunrun

Thank you so much for sharing, Julie! It's really great to hear Barbara was there to help guide you through your solar journey. We're glad to have you part of our family!

Apr. 7th, 2026

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Verified Customer

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Richard R Hornickel

David did what he said, my system is 6 years old,and have had no issues, my neighbor wanted solar, but needs a new roof, solar has saved me a lot of money,

7 months ago

Reply from Sunrun

Thanks for your review, Richard! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Derek Loretta Padilla

They are reputable and established. I first thought they would be to costly compared to other companies, but their prices were very similar to other quotes I got.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Marion Bigham

A great opportunity to save on my power bill. The process was easy due to the professionalism displayed by your representatives. All I can say is thanks for helping me.

7 months ago

Reply from Sunrun

Thanks for your review, Marion! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Eduardo Davalos

I chose to work with Sunrun because they’re an approved supplier for Costco. I had a great experience and great customer service working with Sunrun.

7 months ago

Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Eric Virden

It has been a good relationship with Sunrun.The only problem I've had with my system they notified me about.The only bitch I have is I was not given the opertunity to gave a back up battery.

7 months ago

Reply from Sunrun

Hi, Eric, you may be able to add a battery to your current Sunrun system, but it depends on your location and the type of system you already have. The best way to check is to fill out our "Add a Battery" form at https://www.sunrun.com/add-a-battery#lead-form or give our dedicated team a call at 844-363-2966. Thanks!

Apr. 10th, 2026

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Verified Customer

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Karen Barker

Who when I first got sunburn The salesman wasn’t forceful like other solar cells rep I was encountered with! I have had no problem with my panels actually I love them!

7 months ago

Reply from Sunrun

Thank you, Karen, that means a lot! We're glad to hear the experience was easygoing and that everything has been working great for you!

Apr. 9th, 2026

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Verified Customer

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Jennifer Hamlin

Bryce fielded ALL my questions, both foolish and wise. He helped me make an educated decision, and for an indecisive person, that carries a lot of weight!

7 months ago

Reply from Sunrun

We're so glad to hear that Bryce was able to help answer all your questions and helped you make an educated decision. Thank you for taking the time to share your feedback with us!

Mar. 24th, 2026

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Verified Customer

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Robert Galante

Sunrun did a great job on my solar panels. Work was done e on schedule and looks good. I go several months a year without receiving a bill from the electric company.

7 months ago

Reply from Sunrun

Robert, we appreciate your review! We're glad to hear your installation was completed on schedule and that you're satisfied with the results. It's even better to hear that you're seeing such great savings these last few months!

Mar. 24th, 2026

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Verified Customer

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Janis Derouin

The representatives are and truthful…. Kevin had all the answers to my questions. He kept in touch with me and trust me I’m not a easy person to work with

8 months ago

Reply from Sunrun

Thanks for your review, Janis! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 17th, 2026

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Verified Customer

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Byron

Very good solar company that was able to accommodate my needs for solar panels and Tesla batteries. Customer service was very helpful and knowledgeable.

8 months ago

Reply from Sunrun

We're so happy to hear our team was able to help find a system and battery setup that met your needs, Bryon! It's wonderful to know our customer service team helped make this process seamless for you. Thank you for sharing your experience!

Mar. 12th, 2026

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Verified Customer

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Jacqueline Gervais

I have had 6 solar panels for the past 2.5 yrs. I only have had to pay my rental fee, otherwise my electric has been taken care of. I have been very satisfied.

8 months ago

Reply from Sunrun

Thanks for your review, Jacqueline! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Thomas Sheehan

I was looking into solar, and Sunrun seemed to offer the most. I've been with Sunrun since April of 2021, and everything has been smooth sailing. No complaints at all.

8 months ago

Reply from Sunrun

Thank you, Thomas! We're grateful you've been with Sunrun since 2021 and that everything has been running smoothly. Thank you for being a loyal Sunrun customer!

Feb. 25th, 2026

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Verified Customer

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Sarah Fisher

I really like the consultant I worked with to primarily get our Solar installed. We had many issues with the install but after the first year things all leveled out and we have had no issues.

8 months ago

Reply from Sunrun

We are happy to hear the individual you were working with was able to help make your experience pleasant, Sarah! It's good to hear that you are no longer having any issues with your system. Thank you for sharing your experience!

Feb. 20th, 2026

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Verified Customer

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Sherry Stiles

Brian has been very easy to get a hold of and quick to answer any questions I may have about my Sunrun account. Customer service has also been responsive.

8 months ago

Reply from Sunrun

Thank you for your review, Sherry! It's great to hear Brian and our customer service team have been responsive and helpful throughout this process. Thanks for being part of our Sunrun family.

Feb. 20th, 2026

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Dave Lemoore, CA

Zero down and reasonable rates. A easy process overall.

1 week ago

Reply from Sunrun

We love hearing that going solar was both affordable and hassle-free, Dave! Making energy more accessible is important to us, and we're glad you had such a positive experience.

Nov. 10th, 2026

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Elaine Ferraro Toms River, New Jersey

Huge, thanks to Sunrun! Mo made the process easy with no pressure, and the Alpha Squad— Dowon, Mike, Greg, and Angel delivered a flawless installation! Professional efficient, and highly skilled from start to finish I couldn’t be happier with my decision to go Sunrun!!

3 months ago

Reply from Sunrun

Thanks for your review, Elaine! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Mark Raffetto Inglewood, California

I’m already a customer, but was interested in adding some batteries and possibly expanding the power of my system. I’ve had positive experiences with them in the past so was comfortable moving ahead with them on this new project.

4 months ago

Reply from Sunrun

Thanks for your review, Mark! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 23rd, 2026

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Kristin McMahon Valley Center, CA

Wow ! Frank was so helpful figuring out the best set up for our house He presented several options always keeping in mind a good monthly rate He organized the install and we now have solar that generates enough power to keep our 4000 sq foot home cool in the summer ! Thank you Frank ! Kristin

4 months ago

Reply from Sunrun

Your review brightened our day, Kristin! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 14th, 2026

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Willie ortiz Bakersfield, CA

Very honest person will come and evaluate your house and will sell only what is needed .always helpful with answers and will look the best possible deal very very good service highly recommended in the Bakersfield area thanks Fernando

4 months ago

Reply from Sunrun

Thank you for your wonderful review, Willie! We're happy to hear Fernando was always helpful and ensured you found a solution that worked best for you. We'll be sure to share your kind words with him. Thanks for choosing Sunrun!

Jul. 24th, 2026

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Vanessa Blanco Bakersfield, CA

We chose to work with Sunrun because of Fernando. He was very kind and knows his stuff. We've had lots of solar companies knock on our door and we always said no thank you!! But not to Fernando! Lol He helps you to the fullest and is honest about what he can do for you.

4 months ago

Reply from Sunrun

Vanessa, thank you for the wonderful review! We're so glad Fernando made such a great impression with his honesty and knowledge. We'll be sure to share your kind words with him!

Jul. 24th, 2026

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Danielle Lehr San Luis Obispo, California

Work was done timely and efficiently. Ruben was amazing! Made sure the entire process was so seamless. Super knowledgeable. Checked on our family the entire time… And now we have credit s for our PgE bill for summer billing’s

4 months ago

Reply from Sunrun

Danielle, we appreciate your kind words! It's great to hear that Ruben made the process seamless and checked on your family throughout the process. It's great to hear you also have credits from PG&E, that's fantastic! We appreciate you choosing Sunrun and hope you continue to enjoy the benefits for years to come.

Jul. 24th, 2026

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Jennifer Pool Stockton, California

Che was very knowledgeable, he was able to answer all my solar questions and more. He was very friendly for a sales person, didn't feel like I was being pushed into solar. Not like all this other pushy people who have knocked on my door, driving me crazy. And I can truthfully say I am now saving on my electric bill. Thanks to Che

4 months ago

Reply from Sunrun

We appreciate you sharing your experience, Jennifer! We're so glad Che took the time to answer your questions and made you feel informed without any pressure. We'll be sure to pass this along to him!

Jul. 7th, 2026

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Sal Escalon, California

Because of the sales rep Tony and financially it made sense. I asked Tony every question in the book, and his transparent, personable approach and clear explanations made me completely comfortable. He did an amazing job from start to finish and has been incredibly supportive even after the sale. Highly recommend if you're considering solar.

4 months ago

Reply from Sunrun

Thanks for your review, Sal! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 7th, 2026

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Stephen serio Commack, NY

Sunrun and their rep Anthony M. were extremely professional and made our experience very easy. I was extremely pleased with the whole experience and would recommend him to any friend and family looking g to add solar to their homes.

4 months ago

Reply from Sunrun

It means so much to hear about your experience, Stephen! It's great to hear that you had a wonderful time working with Anthony and that he helped make this an easy process for you. Your recommendation truly means a lot, and we'll be sure to pass this along!

Jun. 30th, 2026

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Shawn Jose Sacramento, California

Second home I’ve used Sun Run. Experience has always been good. Currently added panels and battery back up. My contact, David W. through the process was awesome. Shortly after everything was installed our neighborhood had an outage and we didn’t even know. Our new back batteries kicked on without us having to do anything. Highly recommend.

4 months ago

Reply from Sunrun

We're happy to hear you've had another great experience with Sunrun! It's especially wonderful to know your battery worked seamlessly during your last outage and kicked in without you knowing. Thank you so much for your recommendation!

Jun. 30th, 2026

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Lance Elmwood, Illinois

I was skeptical at first when Brian knocked on my door, but he took the time to actually explain how everything works. No annoying sales pitch, just real information about battery backup and locking in my energy rate. He answered every question I had and made the whole process easy. Great experience.

4 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Lance! We're glad Brian was there to explain how everything worked and help answer your questions during this process. We'll be there to pass your kind words along to him!

Jun. 30th, 2026

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Romeo Gasilos Sunnyvale, California

Che L. is very honest because he told me to get more panels so that I tru up bill is not much because unlike the last person we talk about getting solar and the person said your saving money but he said I'll be getting 9 panels instead of getting 19 the person was only selling solars without saying everything thanks Che L.👍

4 months ago

Reply from Sunrun

Thank you for sharing your experience, Romeo! We're so glad Che took the time to understand your needs and was there to help guide you through your journey. We'll be sure to pass along your kind words. Thanks for choosing Sunrun!

Jun. 30th, 2026

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Darrell Chicago, Illinois

Tia T. is a true professional. She was very instrumental in expediting the entire process of my solar panels. From start to finish, she walked me through the entire process. I highly recommend Tia Thompson to be your representative in your solar experience.

4 months ago

Reply from Sunrun

Darrell, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 1st, 2026

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Sabrina Murchison Valley Springs, California

Che L. is knowledgeable at his job and he DOES enjoy it which shows. I’ve had solar with SunRun for a few years now and no regrets. Any questions I might have or concerns I go directly to him and he will find the answers and get back to me! That is very important in maintaining customer service . Thanks

4 months ago

Reply from Sunrun

Sabrina, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 1st, 2026

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Kathleen Shrader Boulder Creek, California

Harrison W. was awesome to work with. He answered all my questions and was available for me if I needed anymore help along the way till my solar panels were installed. Sunrun app is a great tool and let me know how the process was coming along.

4 months ago

Reply from Sunrun

Thanks for your review, Kathleen! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Claudia Rialto, CA

Trabajar con Austin a sido un verdadero placer. Austin es muy dedicado a su trabajo, siempre que tuve una duda el estuvo ahí para ayudarme. estoy muy sorprendida con su dedicación y ética laboraly su servicio al cliente de verdad 100% recomendado

4 months ago

Reply from Sunrun

¡Esto es fantástico, Claudia! Sus comentarios positivos son como un rayo de sol para nosotros, y nos alegra mucho que Austin pudiera guiarle en su experiencia con la energía solar. ¡Gracias por pasarse a la energía solar con nosotros!

Jun. 23rd, 2026

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Princess Tureaud Chicago, IL

I would like to start off with Thank You. Tia has worked with me and my family and she was very knowledgeable, friendly and professional. Whenever I had a question she was there with the answer . I'm happy with my experience with Tia and the work that was done. Thanks again you made the process easy and I will continue to refer Tia!

4 months ago

Reply from Sunrun

Thanks for your review, Princess! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with Tia. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Sandra Paulino Providence, RI

I had a great experience working with Sunrun. I was interested in reducing my energy bills and exploring solar, and Shak V. made everything smooth from start to finish. He answered all my questions and helped me feel confident in my decision.

4 months ago

Reply from Sunrun

Thanks for your review, Sandra! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Rebecca I Grim Paso Robles, CA

They were professional, thorough and did an amazing job setting proper expectations. The consultation was easy and taught me a lot about how they would design the system to work best for my situation, and it cut my bill from $700 in the summer to just over $300! So far the batteries have also protected me against two blackouts.

4 months ago

Reply from Sunrun

Thanks for your review, Rebecca! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Sarena Han Upland, CA

Job is well done, professional workmanship. Finally made the switch to solar after contemplating for a couple years. Austin explained everything clearly and made my husband feel comfortable to be on board as well. Highly recommend him, Austin is very knowledgeable.

4 months ago

Reply from Sunrun

Your review brightened our day, Sarena! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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John Thompson Capital Township, Illinois

I thought this was a review of Jaimie Myers. For a review of Sunrun send me another request. Jaimie M. has been a joy to work with. Actually, it's been nearly no work for me. Jaimie and her associates have done all the work. I've been home when needed and just awaiting the city and power company inspections and permission to power on the system.

5 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, John!

Jun. 23rd, 2026

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Pat Chesmer Ashford, Connecticut

Colby knocked my door and was very professional, friendly, and informative. I googled SunRun and found they were a strong , reputable company and no third party contractors. I knew this was the solar company I wanted to work with.

5 months ago

Reply from Sunrun

This is awesome, Pat! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 16th, 2026

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Steven Hunt Honolulu, Hawaii

Nik E. made the Sunrun installation process easy to follow and virtually seamless. He helped with the initial rooftop layout and connected me with all the support staff to be as efficient as possible. There was never any hard-sell pressure to purchase, just simple mater of fact cost-benefit reasons to consider a Sunrun system.

5 months ago

Reply from Sunrun

Thanks for your review, Steven! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2026

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Janelie Gonzalez Bakersfield, California

I chose Sunrun because they gained my trust from the very beginning. Abe was straightforward, honest, and knowledgeable throughout the entire process. His dedication and willingness to answer my questions made me feel confident in my decision. I appreciate the transparency and professionalism that Sunrun provided.

5 months ago

Reply from Sunrun

Thank you for your wonderful review, Janelie! We're thrilled to hear Abe was transparent and helped guide you through the entire process. We'll be sure to share your kind words with him, thanks!

Jun. 12th, 2026

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Probir Datta Cypress, CA

Austin is awesome! Told him exactly what I wanted. Took him only 8 days to get my project to installation. Crew did a great job as well, very professional. Thank you so much Austin, highly recommend you to my family and friends.

5 months ago

Reply from Sunrun

Thanks for your review, Probir! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 9th, 2026

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Salvador Gonzalez San Bernardino, CA

The whole process from start to finish was smooth fast and easy with Sunrun. Austin M. made everything go smooth and gave me the best price out there, I’m also happy with the installation install crew did a great job everything came out clean will definitely recommend to my family members!

5 months ago

Reply from Sunrun

Thank you for taking the time to share this, Salvador! It's great to know this process was smooth from start to finish and that Austin and the Installation team made this a positive experience for you. We really appreciate your recommendation!

Jun. 2nd, 2026

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Abigail D Eagleton Vista, California

I was truly satisfied with the service. He was always available whenever I needed , showed great patience, and provided excellent attention. I truly felt valued as a client, and their dedication made the whole experience smooth and reassuring. I would definitely recommend him to anyone!

5 months ago

Reply from Sunrun

Thanks for sharing this with us, Abigail! We're really happy to hear our team helped make this entire process smooth and that everyone you worked with was patient and reassuring. Thanks for going solar with Sunrun!

Jun. 2nd, 2026

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