Sunrun: Read 3,816 User Reviews From Real Homeowners

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Verified Customer

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Regina Reynolds Jackson, CA

We had Sunrun installed some six months ago. We called a bunch of people and they came out first, their representative was just excellent. The main reason we signed up with them was that Costco backed them. We're happy with it.

7 years ago

Reply from Sunrun

That's what we love to hear, Mike B! We pride ourselves on making the switch to solar simple, hassle-free, and full of savings! So excited to welcome you to the Sunrun family! Thanks for helping us create planet run by the sun. Power Forward! #savewiththesun

Apr. 5th, 2018

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Verified Customer

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Jeanne Kolb Harrison, NY

My experience with them has been very positive. I had it installed in my previous house, I had just decided to try it then and everything worked very well. The installation was good and it saved me a lot of money. So, when we moved to another house, I just looked them up again and had it all installed. Their price was still reasonable and they did a good job putting things up. They were very efficient and did what they said they would do.

7 years ago

Reply from Sunrun

Providing the best customer experience is our aim, and it all starts by doing the simple things. So glad to have you as a customer. Thanks for helping us create a planet run by the sun!

Apr. 5th, 2018

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Verified Customer

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Ronald Blackwell Las Vegas, NV

We signed up for it because of a friend's referral. Basically, we wanted to save money and be self sufficient. Their installation people should make sure that everything is plugged in and working before they leave though. When they did our installation they forgot to plug in one area of the roof and we kind of missed out on a couple of weeks of energy.

7 years ago

Reply from Sunrun

We aim to be the only choice when going solar by providing a one-of-a-kind and hassle-free customer experience! That means, getting the right answers to all of your questions, quickly activating your system, and meeting your unique savings needs! We're so thrilled to officially welcome you to the Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Apr. 5th, 2018

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Verified Customer

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Mary Lee San Diego, CA

I had a young man come by and talk to me about solar. At that time California had a thing where, if you put solar on your house, they would re-evaluate your house. I told him to bring that to me in writing to make sure it was all true, he did, and I went ahead and put the solar system on. He was a very good and knowledgeable young man. The installation people were very good. They told me what was going on and did things right on schedule. After that they gave me a website that I can go to to check how much energy my system is generating on a daily basis.

7 years ago

Reply from Sunrun

This is such a wonderful review. We are so grateful for our customers, especially since we are still a growing company. Thankful for the wonderful words!

Apr. 5th, 2018

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Verified Customer

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Richard Spilton Poway, CA

I have a complete Sunrun solar system on my house. I'm very familiar with them. Their representatives are fabulous, everything they told me has been true. I feel very confident in what they told me and I trust that it's all 100% accurate. I've gotten more than what I expected from them.

7 years ago

Reply from Sunrun

Our drive is to make solar hassle-free by being attentive and focusing on each individual customer's experience! We also understand strict safety, professionalism, and organizational standards all go along with that. After all, we're only happy when you are! So thrilled you're with Sunrun! Power Forward!

Apr. 5th, 2018

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Verified Customer

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Anthony Mayes

Austin was very helpful with answering any questions I had about Sunrun.

2 months ago Edited March 30, 2026

Reply from Sunrun

Thank you so much for your wonderful feedback, Anthony! We're thrilled to hear that Austin helped you get backup batteries and that it has kept your home running smoothly during outages. Thank you so much for sharing your experience with us!

Jan. 28th, 2026

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Audry Reid Cypress, TX

One of our neighbors on another block was the first to get solar panels. Made me very curious. I knew nothing of Sun Run. Devan W contacted my neighbor and me to tell us about their product. We ended up agreeing to use Sunrun and the following week he had a crew there at the unbelievable hour of 7 AM to start work. Very knowledgeable, quiet and efficient technicians installed our panels and even cleaned up after themselves completely. The Sun Run administrative staff contacted us to walk us through contracts and timelines for our house to be completed and start using the solar panels. I am very pleased with everyone I have had contact with. There’s a lot of information given to us, but we were able to have all our questions answered. Two reasons for our interest was the fact that our electricity companies cannot guarantee. We have air conditioning or heating during severe weather conditions. That’s the first thing that sold me on Sun Run. The second reason is because I feel our electric bill is just going up up up and no end in sight and this is one way that we can combat High energy cost on a fixed income.I highly recommend them because I think they’re very capable and the product extremely appealing.

11 months ago

Reply from Sunrun

Thanks for your review, Audry! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 25th, 2025

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Clark Chaplin

I have appreciated how smoothly the process has gone from the start. Patrick (S) provided excellent customer service and explained the process very thoroughly. Then, working with Kip M to coordinate installation, the level of attention to detail provided a profound sense of reassurance that Sunrun has the interest of the customer in mind. Finally, Ringo S remained in frequent communication through the process of working with my electric utility provider all the way until we were "full go." Oh yeah, the savings I have seen have also been remarkable. I can say, that receiving a bill from my electric utility provider for the month of late February until late March for $16.91 was awesome! Thank you Sunrun!

11 months ago

Reply from Sunrun

Thanks for your review, Clark! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Kelsi Taylor

Just sending in a test review to see how this is working and wanting to see the flow works

3 months ago

Reply from Sunrun

Sounds good, Kelsi!

Dec. 23rd, 2025

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Joseph Gonzalez

Austin M. was very professional and courteous. He remains helpful and kind a year after we signed the contract with Sunrun.

2 months ago

Reply from Sunrun

Hi Joseph! We're thrilled you had a good experience working with Austin! Thanks for helping us create a planet run by the Sun!

Jan. 27th, 2026

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Joseph Colangelo

Had a leak in the roof and my opinion it is due to the solar panels penetration. In the roof. They sent a young kid out to determine if it was because of the solar panels leaking. He was inexperienced didn’t not know what he was doing, and he wrote up a report that was not accurate. I tried to call back and they told me too bad so said you’re gonna have to get a roofer to come out and fix it yourself so I would recommend not doing this.

2 months ago

Reply from Sunrun

Hi Joseph, we appreciate you sharing this with us. We're really sorry to hear about the roof leak and understand how stressful this situation is. We want to help get this sorted out as quickly as possible. Please send your address along with a brief overview of the issues you are having to resolutions@sunrun.com so we can confirm your account. Thanks!

Jan. 17th, 2026

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Jose Mercado

Austin was great to work with. He was always available to me and answered my questions thoroughly. Austin was always patient and not pushy.

2 months ago

Reply from Sunrun

Jose, big thanks for sharing this with us! We’re over the moon to hear that Austin was attentive and was able to answer your questions. Your engagement contributes significantly to our mission of creating a planet run by the sun

Jan. 7th, 2026

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Verified Customer

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Rebecca Costa

0 down for the battery/Solar. Process took a few months but our Edison Bill was 1500 in the summer. 300 with sunrun

5 months ago

Reply from Sunrun

Rebecca, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Nov. 8th, 2025

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Augusto marcelo

The whole process from start to finish was thorough, i mean down to the bolt that was going to be installed, was explained Thank you faysal we love you!

3 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Augusto. We are overjoyed to learn that Faysal was very attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.

Jan. 2nd, 2026

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Touha Boula

I’ve had solar for 3 years now, and I highly recommend it. It has helped me save on my energy bills, and the experience has been very positive overall. Thank you Sunrun

3 months ago

Reply from Sunrun

Touha, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Dec. 17th, 2025

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Verified Customer

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Joanne Pengosro

It did not take long after my inquiry at Lowe’s to meet up with a knowledgeable representative/sales person. Installation was timely and flawed job promptly fixed.

6 months ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Joanne! We appreciate you taking the time to share your experience during this process. Thanks!

Oct. 3rd, 2025

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Verified Customer

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David Oksner

Things work the way they're supposed to and when something stops working, they are usually out fixing it before I realize there's a problem.

6 months ago

Reply from Sunrun

We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 27th, 2025

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Verified Customer

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Theresa O. Comer

We have had Sun run on our roof for over 10 years. We love Sunrun. Never any issues with our system. We love our solar system ❤️

6 months ago

Reply from Sunrun

Thank you for sharing, Theresa! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!

Sep. 25th, 2025

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Verified Customer

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Deborah Murphy

Jonathan Fanjul took such great care of me as I was a little apprehensive to do solar, but it’s the best decision I ever made.

6 months ago

Reply from Sunrun

Thanks for your review, Deborah! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 25th, 2025

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Verified Customer

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Albert Balderas

I like the customer service...no matter what I need help with someone is always there to help. & it is done in very reasonable time

6 months ago

Reply from Sunrun

Your review brightened our day, Albert! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 25th, 2025

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Verified Customer

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Carl Burns

The workmanship on the roofing, electrical and panels was excellent. Very good attention to detail and they cleaned up all of the debris.

6 months ago

Reply from Sunrun

Thanks for your review, Carl! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Rhonda Franklin

Clear communication and support throughout the entire process. Looking forward to seeing the benefits of solar power soon.

7 months ago

Reply from Sunrun

Your review brightened our day, Rhonda! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 27th, 2025

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Verified Customer

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Arleen Dobravolksis

Im grateful to Sunrun for installing solar panels on my home, which has saved me money on running the air conditioner during hot weather

7 months ago

Reply from Sunrun

Thanks for your review, Arleen! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 19th, 2025

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Verified Customer

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Kunal Das

7 months ago

Reply from Sunrun

This is awesome, Kunal! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 30th, 2025

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Verified Customer

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Susan Hart

Very easy company to deal with. From sales, installers to customer service everyone is very respectful and helpful throughout the process.

7 months ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Susan! We’re thrilled that you had a smooth and seamless process during process. Your satisfaction is our top priority, and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Aug. 14th, 2025

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Verified Customer

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Rebecca Leal

The process from start to finish was painless. I appreciate the swift responses from customer service and representatives

7 months ago

Reply from Sunrun

Rebecca, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 12th, 2025

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Verified Customer

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Corey Yosten

The customer service has been great. I have called with question regarding billing and power options and Megan was very polite and helpful.

8 months ago

Reply from Sunrun

Corey, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Aaron Bordessa

Great solar, fair price and knowledgeable staff. Purchase and install is seamless. Sunrun stands by their warranty and those of the manufacturers.

8 months ago

Reply from Sunrun

We're thrilled you had a good experience, Aaron! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2025

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Verified Customer

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Paul Moyers

Sun run was very proffesional, they kept me informed, answered all my questions, and were always on time. They did really great work.

8 months ago

Reply from Sunrun

We're thrilled you had a good experience, Paul! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 16th, 2025

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Joan Tsumoto

We signed with Sunrun because of Jonah’s presentation. Everyone we have worked with from supervisors to installation crew to follow up has been very professional and positive.

4 months ago

Reply from Sunrun

Joan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 3rd, 2025

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Verified Customer

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Karen Dakari

Solar was setup quickly, the only delay was with PG&E. Haven't had any issues. The panels are easy to clean and it has saved me a lot of money on my utility bills

9 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Karen! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jul. 3rd, 2025

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Verified Customer

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Debbie Morris

Ryan was the best. He was very detailed in walking us through the process. He had to explain the process a couple times since my husband had brain surgery. Very reassuring.

9 months ago Edited December 31, 2025

Reply from Sunrun

Debbie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 11th, 2025

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Verified Customer

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Kevin Connolly

Everyone was professional , prompt and courteous. I can’t say enough. From start to finish. And kudos to Derrick who came out to repair area around electrical panel.

10 months ago

Reply from Sunrun

Kevin, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

May. 24th, 2025

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Verified Customer

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Kristi Ortiz

We had some challenges along the process but everyone was very helpful professional and patient. Our private community caused the delays and the technicians were so great.

10 months ago

Reply from Sunrun

We appreciate you taking the time to share your experience during this process, Kristi! It brings us so much joy to hear that everyone was attentive and helpful. Thank you for being part of our Sunrun family!

May. 24th, 2025

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Verified Customer

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Jeffrey Wright

Everything went smoothly. System is up and running and the app is very user friendly. I can see our savings as I watch our solar usage and what we send back to the grid.

10 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Jeffrey! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

May. 24th, 2025

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Verified Customer

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Arleen Upton

Very good company. Everyone I dealt with was very nice and very professional. They did a great job in a timely fashion. Definitely would recommend this company.

10 months ago

Reply from Sunrun

Your review brightened our day, Arleen! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 10th, 2025

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Verified Customer

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Julio Roman

Great customer service and professionalism. Their response time to my concerns was very good. I highly recommend Sunrun for your solar needs! Thanks to Sun Run!

10 months ago

Reply from Sunrun

This is awesome, Julio! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 7th, 2025

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Verified Customer

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Olga Skoro

Took a little while to obtain permits, but I’m pretty satisfied with overall experience and my current power bill! Definitely recommend this company.

11 months ago

Reply from Sunrun

Thanks for your review, Olga! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 30th, 2025

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Verified Customer

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Katherine Hendren

Preston Thompson was well informed and easy to work with.

1 month ago

Reply from Sunrun

Thank you, Katherine! It's great to hear Preston was knowledgeable and easy to work with throughout your experience. We appreciate you taking the time to share your feedback.

Feb. 20th, 2026

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Verified Customer

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John Santiago

They are a reputable company and the financing was good

1 month ago

Reply from Sunrun

We appreciate the kind words, John. We're glad the financing worked well for you and that you felt confident choosing Sunrun.

Feb. 20th, 2026

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Michael Lyons

Sunrun is a very reputable company and Bill made me feel very comfortable with the whole process and explained it all to me. He helped me get solar and lower down my ComEd bills. The installation team was also very professional.

5 months ago Edited October 6, 2025

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Michael! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Oct. 3rd, 2025

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Verified Customer

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Kolby Crain

Sunrun has been an incredibly easy company to work with, I am going on almost 4 years with my solar panels from them with 0 issues and seamless service! It never seemed like it could be this easy to lower my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Kolby! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 2nd, 2025

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Verified Customer

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Gary Ford

The team ,from the office to the installation team were wonderful, polite and courteous. I'd recommend Sunrun 💯 percent to anyone. I have 26 panels and just installed a Battery. Price is great. Thank you Sunrun.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Gary! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Bethany Diggs

Loved the communication, the speed and efficiency of signing the contract to the installation. The friendliness of everyone I interacted with. We are extremely happy and have no complaints . Thank you

1 year ago

Reply from Sunrun

Thanks for your review, Bethany! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 10th, 2025

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Verified Customer

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Jose Vasquez

I’m very happy with SUNRUN and satisfied with the performance of the equipment and the Tesla Model battery. I like to thanks the sales team Bella and Ulises for their service and service explaining how the system works !

1 year ago

Reply from Sunrun

We're delighted to hear that Bella and Ulises made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 21st, 2025

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Verified Customer

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TRUE Hudson

These folks were a joy to work with. Everything was upfront. What they said would happen and when happened as explained. They were always available to answer questions. Very happy with our system.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, True Hudson! We appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 13th, 2025

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Verified Customer

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Curtis Ward

I have had sunrun for over 3 years and I am very much satisfied with the product and I think people should inquire about the product. Because when the grid is out I am not without power.

1 year ago

Reply from Sunrun

Hi Curtis! We're thrilled to hear this! Glad we're able to help you keep the lights on!

Feb. 10th, 2025

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Verified Customer

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Krishna Boodram

This has been always very knowledgeable and helpful in her work wish there were more persons like her to assist the customers. I really do appreciate persons who really can assist the public

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Krishna! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 4th, 2025

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Verified Customer

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Albert Truong

Overall great service and team. Sunrun was on top of the process. Only thought is to confirm service times, wasn’t an issue, but it would help customers know when people will be showing up.

1 year ago

Reply from Sunrun

Thank you for sharing your story,Albert. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to escalate this for you. Thanks for choosing us as your solar provider!

Jan. 31st, 2025

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Verified Customer

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Doris Watkins

This was one of the best decisions I've made. Sunrun made sure my house was up to code and I have saved so much money over the years. And everyone I talked to were very knowledge and nice.

1 year ago

Reply from Sunrun

We're thrilled you are having a good experience with us, Doris! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 23rd, 2025

Sunrun Reviews